Care management jobs
About Picker
Picker is an Oxford-based charity with an international reputation for measuring and improving patient experience. Our mission is to make person-centred health and social care a reality for everyone. We work with NHS organisations, government bodies, charities and healthcare providers in the UK and internationally.
About the role
The Research Associate will support the design, development and management of large-scale quantitative survey projects, ensuring high-quality outputs that meet client and stakeholder needs.
Working within our Survey Coordination Centre, you will help deliver some of the largest healthcare surveys in the world, supporting survey design, project management, data handling, analysis and reporting. You will work closely with clients and stakeholders, manage complex datasets, contribute to proposal writing, and help communicate research findings to a range of audiences.
Skills and experience
We are looking for someone with:
- Experience of quantitative research, including questionnaire design, survey methods, data handling and reporting.
- Strong project management skills and the ability to manage multiple priorities and deadlines.
- Excellent analytical and numerical skills, with the ability to interpret and communicate complex findings clearly.
- Strong written communication skills and attention to detail.
- Experience of building effective relationships with clients, stakeholders and colleagues.
- A degree (or equivalent experience) in a relevant discipline.
Knowledge of statistical software such as SPSS, Stata, R or SAS and an interest in healthcare research would be advantageous.
If you're passionate about using research to improve health and care services and want to work on high-profile national survey programmes, we'd love to hear from you.
The highest quality person centred care for all, always
The client requests no contact from agencies or media sales.
The Nook, Greenwich is a peer support project aiming to provide a safe and welcoming space for young people living in the Royal Borough of Greenwich (or those who have a GP within the borough) to connect with other young adults who have experienced mental health challenges.
We are recruiting a sessional Young Person's Peer Support Worker to co-lead the development and delivery of The Nook alongside our Peer Support Coordinator and a team of volunteers.
You will work with Peer Support Volunteers to plan and co-facilitate the groups in line with service user needs. You will have experience of group development, psychoeducation, collaborative working across service teams and an excellent understanding of service user engagement particularly with young people. You will be highly organised and be proficient with case management tasks and project management administration and take an active role in creating partnerships.
Groups will be held at the University of Greenwich premises and will run every week until March 2027, with hope of an extension of contract. We particularly want to increase engagement of under-served communities in Greenwich.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Monday 3rd August (11:59pm)
Likely interview date: Friday 14th August
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
The Project Manager will lead the delivery of MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, an innovative 18-month heritage programme documenting, preserving and sharing over 25 years of LGBTQ mental health history.
Working with LGBTQ communities, volunteers, staff, former service users, heritage partners and community organisations, the postholder will oversee all aspects of project planning, delivery, evaluation and legacy. This includes oral history collection, digital archiving, volunteer management, community engagement, public exhibitions and dissemination activities.
The Project Manager will ensure the project is delivered safely, ethically and inclusively whilst meeting all National Lottery Heritage Fund outcomes, budgets, milestones and reporting requirements.
This is an exciting opportunity to lead a significant LGBTQ heritage project that will create a lasting record of community resilience, mental health activism, peer support and social change.
Role description
You will bring the experience, confidence, organisational skills and values required to lead a complex community heritage programme involving lived experience storytelling, volunteer participation, community partnerships and public engagement.
Main Tasks
Project Management
· Manage the set up and delivery of a new Speaking Our Minds project in a medium-size charity.
· Develop and maintain detailed work plans, project timelines, budgets, risk management and ensure milestones and National Lottery Heritage Fund requirements are met.
· Provide regular progress reports in line with project timeline, budgets and outcomes for the Charity Director
· Ensure all project activity is delivered in accordance with MindOut's organisational policies.
Community Participation & Co-production
· Establish and facilitate a Community Advisory Group to guide project development and decision-making.
· Design and deliver co-production workshops, reflection sessions and community consultation activities centring values such as co-production, lived experience and trauma aware with diverse participation and inclusion.
Oral History & Heritage Collection
· Lead the collection of a minimum of 25 oral histories documenting LGBTQ mental health heritage.
· Ensure interviews are conducted ethically and in accordance with Oral History Society guidance and project protocols.
· Coordinate transcription, metadata creation, cataloguing and archive preparation.
· Oversee collection of photographs, documents, memorabilia and contextual materials that support interpretation of MindOut's history.
· Ensure safeguarding, consent and ethical storytelling principles are followed throughout the collection process.
Volunteer Recruitment & Management
· Recruit, train, supervise and support project volunteers.
· Develop clear volunteer roles and learning opportunities.
· Coordinate volunteer involvement in oral history, outreach, events and heritage activities.
· Ensure volunteers receive appropriate induction, support and supervision.
· Create an inclusive and positive volunteering experience that builds skills and confidence.
Heritage Preservation & Digital Archiving
· Work with Queer Heritage South, The Keep and other partners to ensure heritage materials are preserved to recognised standards.
· Oversee processes for cataloguing, digital storage and archival preparation.
· Ensure heritage materials are managed according to agreed metadata, accessibility and licensing requirements.
· Support the creation of sustainable heritage systems and organisational learning that continue beyond the project lifespan.
· Contribute to the development of MindOut's long-term heritage strategy and legacy planning.
Events, Exhibitions & Public Engagement
· Deliver a programme of public engagement activities and community events.
· Coordinate the development of exhibitions, digital outputs and learning resources.
· Work collaboratively with partners including Photoworks and heritage organisations.
· Support communications and promotional activity alongside the Communications Co-ordinator.
· Ensure all events are well planned, accessible and effectively evaluated.
Partnership Development
· Build and maintain strong relationships with heritage organisations, archives, universities, community groups and cultural partners.
· Act as the principal contact for external project partners and commissioned specialists.
· Represent MindOut at meetings, conferences and partnership events.
· Develop opportunities for future collaboration and sustainability beyond the funded project period.
Monitoring, Evaluation & Reporting
· Maintain project monitoring systems and data collection processes.
· Work with the external evaluator to assess outcomes and impact.
· Produce regular reports for the Charity Director, Trustees, Advisory Group and funders.
· Monitor budgets, risks and project performance.
· Ensure learning and evaluation are embedded throughout the project lifecycle.
Full details and job spec please view attached document.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity to join The Christie Charity in a brand-new role that will play a key part in shaping the future of our fundraising events programme.
As Fundraising Officer, you'll help deliver an exciting portfolio of charity-owned and third-party events that inspire supporters, create unforgettable experiences and generate vital income to support world-leading cancer care, research and treatment. Every event you help deliver will make a real difference to the lives of patients and their families.
This is a varied and rewarding role that sits across both our Events and Corporate Partnerships teams, giving you the opportunity to develop a broad range of fundraising skills. Alongside delivering exceptional events, you'll support the growth of our corporate fundraising programme by helping to build strong business partnerships, increase employee engagement and identify new opportunities to maximise fundraising income.
If you're passionate about creating memorable supporter experiences, thrive in a fast-paced environment and want to be part of an ambitious team making a tangible impact, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fundraising Manager
Contract: Permanent
Salary: £40,000
Hours per week: 28 hours 4 days per week
Annual Leave: 25 days plus bank holidays (Pro Rota)
Role Description
The Senior Fundraising Manager will play a key strategic role in supporting the mission and ministry of St Edmundsbury Cathedral by developing and delivering a diverse range of fundraising activities, with a particular focus on Trusts and Foundations, major funding opportunities, donor stewardship and the growth of sustainable income.
Working closely with the senior leadership team, the role will identify and develop new funding opportunities, build strong relationships with Trusts and Foundations, and lead the preparation and submission of high-quality funding applications and reports. The postholder will also oversee the Cathedral’s Patron and donor relationships, legacy and regular giving activity, and provide strategic oversight of major fundraising events and initiatives.
Key Responsibilities
Legacy and Appeals
- Support and develop the Cathedral’s legacy giving strategy, helping to encourage and secure gifts in wills.
- Work with colleagues and volunteers to develop appropriate legacy communications and stewardship activity.
- Provide strategic support for the delivery of fundraising appeals, including the biennial ‘Gift Day’.
- Review and evaluate fundraising appeals, identifying opportunities to improve engagement and income.
Trusts and Foundations
- Develop and implement a Trusts and Foundations fundraising strategy to increase income and diversify the Cathedral’s funding base.
- Research and identify new Trusts, Foundations and other institutional funding opportunities aligned with the Cathedral’s mission, ministry and strategic priorities.
- Develop and maintain strong relationships with existing and prospective Trusts and Foundations, ensuring effective stewardship and ongoing engagement.
- Lead the development and submission of high-quality funding applications, working with colleagues across the Cathedral to gather relevant information, budgets, impact measures and supporting evidence.
- Maintain a comprehensive pipeline of funding opportunities, applications, deadlines and outcomes.
- Ensure funders receive timely, accurate and engaging updates on the impact of their support.
- Develop compelling cases for support and funding proposals for a range of projects and priorities.
- Support colleagues with grant applications where appropriate, providing guidance on funder requirements, application development and reporting.
- Monitor changes in the funding landscape and identify emerging opportunities for the Cathedral.
Donor Acknowledgement and CRM Management
- Maintain accurate and up-to-date donor records in the fundraising CRM database, Donorfy, including donation history, communications and engagement activity.
- Ensure appropriate systems and processes are in place for effective donor stewardship and relationship management.
- Produce reports and analysis from Donorfy to support fundraising planning, decision-making and income monitoring.
- Ensure donors and Patrons are thanked and acknowledged appropriately and in a timely manner, including personal correspondence and letters from the Dean where appropriate.
- Use donor data and insight to identify opportunities for increased engagement, retention and income.
Planned and Regular Giving
- Work with the Planned Giving Committee to develop and implement a strategy for increasing regular giving.
- Develop communications that encourage supporters to become regular givers.
Patrons and Donors
- Manage and develop relationships with existing Patrons and key donors, ensuring high standards of engagement through regular communications, including e-newsletters, invitations and other appropriate engagement activities.
- Oversee the delivery of the Cathedral’s Patron events, including the Patrons’ Carol Service, Spring Trip and Summer Garden Party, working with colleagues to ensure events are delivered to a high standard.
- Monitor Patron membership, renewal dates and income, ensuring effective processes are in place for timely renewal communications.
- Work closely with the Finance Department to ensure Patron income and donations are accurately recorded and reconciled.
- Develop and implement strategies to grow the Cathedral’s Patron network and strengthen relationships with existing supporters.
- Identify opportunities to deepen donor engagement and develop supporters towards increased giving and longterm involvement with the Cathedral.
Major Fundraising Initiatives and Events
- Provide fundraising leadership and strategic oversight for major Cathedral fundraising initiatives and projects as required.
- Support the delivery team of the Abbey of St Edmund, Reborn Project, providing fundraising expertise and advice as required.
- Oversee the fundraising strategy and income generation associated with major fundraising events, including the Grand Nave Autumn Ball, ensuring that events have clear fundraising objectives and deliver against agreed targets.
- Work collaboratively with colleagues responsible for event planning and delivery, providing strategic fundraising direction, supporter engagement and stewardship.
- Ensure that income and expenditure associated with fundraising events and initiatives are accurately recorded and monitored.
- Evaluate fundraising activity and provide recommendations to maximise future income and supporter engagement.
Strategy, Planning and Reporting
- Contribute to the development and implementation of the Cathedral’s overall fundraising strategy and annual fundraising plans.
- Set and monitor fundraising targets across relevant income streams, providing regular updates to senior colleagues and relevant committees.
- Use fundraising data, research and analysis to identify opportunities for growth and inform strategic decisionmaking.
- Prepare reports for senior leadership, Trustees and relevant committees as required. Work collaboratively across the Cathedral to ensure fundraising opportunities are identified and developed effectively.
- Ensure all fundraising activity reflects the mission, values and ethos of St Edmundsbury Cathedral and is undertaken with the highest standards of professionalism and integrity.
- Ensure compliance with relevant fundraising regulations, GDPR and data protection requirements, and best practice in donor stewardship.
- Support and develop a culture of fundraising across the Cathedral, encouraging colleagues to recognise and maximise opportunities for philanthropic support.
Person Specification
Essential Qualities
Qualifications
- Degree-level education or equivalent professional experience.
- Evidence of continuing professional development in fundraising or a related field.
Experience
- Significant experience in fundraising or income generation roles, with a proven track record of securing income and meeting or exceeding fundraising targets.
- Proven experience of developing and managing relationships with Trusts and Foundations and other institutional funders.
- Demonstrable experience of researching funding opportunities and developing successful grant and funding applications.
- Experience of managing donor relationships and delivering effective stewardship and engagement programmes.
- Experience of developing and delivering fundraising strategies across a range of income streams.
- Experience of managing or overseeing fundraising campaigns, appeals or events.
- Experience of using fundraising data and CRM systems to support donor management, reporting and strategic decisionmaking.
- Experience of monitoring and reporting on restricted and unrestricted funding.
- Experience of preparing funding reports and ensuring compliance with funder requirements.
Knowledge
- Strong understanding of Trusts and Foundations fundraising and the wider fundraising landscape.
- Good understanding of a range of fundraising income streams, including individual giving, Trusts and Foundations, major donors, corporate and community fundraising.
- Knowledge of fundraising regulations, GDPR, data protection and ethical fundraising practices.
- Understanding of budgeting, financial planning and monitoring in relation to fundraising.
- Understanding of effective donor stewardship, cultivation and relationship management.
- Knowledge of the principles and importance of legacy and regular giving.
Skills and Abilities
- Excellent written and verbal communication skills, with the ability to produce compelling funding proposals, cases for support, reports and donor communications.
- Strong relationship-building and interpersonal skills, with the ability to build credibility and maintain positive relationships with funders, donors, Patrons and colleagues.
- Strong research and analytical skills, with the ability to identify and assess new funding opportunities.
- Excellent project management and organisational skills, with the ability to manage multiple priorities, deadlines and funding applications effectively.
- Ability to use data and insight to inform fundraising decisions, monitor performance and measure impact.
- Ability to manage and maintain accurate records using a CRM system such as Donorfy.
- Ability to work collaboratively across teams and influence colleagues to support fundraising objectives.
- Ability to oversee and provide strategic direction to fundraising activities and initiatives.
Personal Qualities
- Highly motivated, proactive and results-driven.
- Strategic and creative thinker, with the ability to identify and develop new fundraising opportunities.
- Excellent attention to detail and a high level of accuracy.
- Ability to work independently, use initiative and take responsibility for delivering agreed objectives.
- Ability to work collaboratively as part of a team and build effective relationships across the organisation.
- Resilient, flexible and able to manage competing priorities and work effectively under pressure.
- Professional, trustworthy and committed to the highest standards of integrity and ethical fundraising.
- Commitment to the values and mission of St Edmundsbury Cathedral.
- Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care.
- Willingness to work varying hours for fundraising activities and functions, including occasional evenings and weekends, as required.
Desirable
Qualities Qualifications
- Relevant professional fundraising qualification, such as a qualification from the Chartered Institute of Fundraising.
Experience
- Experience of working with high-net-worth individuals, major donors or philanthropic supporters.
- Experience of securing significant gifts or grants from Trusts and Foundations.
- Experience of fundraising within the Church of England or another faith-based organisation.
- Experience of working in a heritage, cultural, charitable or not-for-profit organisation.
- Experience of overseeing fundraising events or major fundraising initiatives.
Skills and Knowledge
- Knowledge of the funding landscape relevant to heritage, faith, community or charitable organisations.
- Experience of public speaking and presenting to donors, funders, committees or other stakeholders.
- Knowledge of legacy fundraising and planned giving.
- Experience of using Donorfy or a similar fundraising CRM system.
It is our aim to be a centre for learning, both for the Christian faith and beyond.



The client requests no contact from agencies or media sales.
Deputy Accommodation Manager
This role is ideal for someone compassionate, proactive and motivated to drive positive change.
Location: North Tyneside
Salary: £32,606 per annum
Closing date: 9th August 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Deputy Accommodation Manager
Ready to lead a service that helps young people build brighter futures? We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged 16–25 who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive.
You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes.
Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside.
Key deliverables:
• You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.
• You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.
• You will have responsibilities to manage local project budgets.
• You will ensure the highest standards of support to young people is provided and that housing management is effective.
• You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners.
• You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager.
What we are looking for from you (Person Specification)
When completing your application form please address all the points set out below.
• Management experience, including experience of supervising the work of teams and individuals.
• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.
• Experience of safe service delivery to young people at risk, both in accommodation based and in the community.
• Experience of Ofsted compliance - desirable
• Experience of using Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills
• Experience of operating safeguarding requirements and procedures
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• Personal and professional integrity
• High level understanding of professional boundaries and ability to maintain boundaries
• Effective collaborative working
• Ability to effectively reflect on own practices for ongoing learning and development
• Respect for the values and ethos of the charity and its founding partners.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About the Organisation
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
#INDSCP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Job title: Biosecurity Fellowship Manager
Type: Full-Time (40 hours per week) – 12 Month Fixed Term Contract
Reports to: Associate Director of Biosecurity
Location: Westminster, London (expectation of working from our office at least 1 day a week)
Salary: c£70,000 to £75,000, depending on experience
Start date: We expect to complete all interviews in September, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period.
About CLTR
The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance.
The Role
The Biosecurity Fellowship Manager is a new and exciting role within our growing biosecurity unit. Reporting to the Associate Director for Biosecurity, this role will lead the development and implementation of the new Biosecurity Fellowship Programme pilot, which is an important part of our ‘people first’ value, enabling a high-performing cohort of biosecurity expertise in the UK system.
This is a broad role that covers a range of responsibilities from strategic to operational. It would suit an organised, delivery-focused professional who can quickly establish trusting relationships. You will build on an initial scope of work submitted and approved by funders, with significant opportunity to influence its development and deployment. You will undertake key stakeholder engagement, craft roadmaps and plans to ensure delivery of a high-quality programme, and then lead on delivery at pace. You will ensure a long-term, objective evaluation of the programme is conducted. This is a pilot programme on a fixed-term basis, with the potential for a permanent position, subject to review.
What you’ll do:
Planning and strategy
- Understand and assimilate the strategic context in which the Fellowship would operate.
- Create roadmaps for delivery of the Fellowship to ensure organisational understanding of aims, objectives, deadlines and tasks.
- Draft and drive the implementation of the strategic plan for the Fellowship, including a comprehensive curriculum of Biosecurity fellowship opportunities.
- Ensure SMT and other key stakeholders understand and can mitigate key risks, challenges and opportunities.
Delivery
- Deliver the Fellowship at all stages from advertisement, selection, onboarding and delivery.
- Ensure Biosecurity Unit staff are equipped with the right tools to lead activities with Fellows.
- Work closely with Unit SLT to refine approaches to all elements of the Fellowship.
- Conduct a formal evaluation of the pilot, incorporating success criteria, metrics and lessons learned captured throughout the fellowship process.
- Handle all day-to-day pastoral care of Fellows throughout the process.
Organisational Development
- Act as the primary POC for the Fellowship, both internally and externally.
- Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture.
- Any other tasks as reasonably requested by your line manager.
Person Specification
Essential
- Experience in directly supporting or running a similar fellowship programme.
- Proven record of delivering high-quality programmes under short deadlines.
- Skilled in rapidly building trusted relationships with key stakeholders and partners.
- The ability to assimilate a broad range of inputs and information into actionable delivery.
- Experience in supporting and leading a team either directly or in a coaching, mentoring or pastoral role.
- Strong self-management skills, with the ability to prioritise effectively under minimal supervision.
- Ability to design and position a fellowship programme so it advances the goals of an organisation.
Desirable
- Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment.
- Project management qualification such as PRINCE2 or Agile.
- Experience supporting organisational scaling or managing change in a growing team.
Location and Travel Requirements
Flexible location within the UK, with the expectation of attending our central London office at least one day a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates.
Salary and Benefits
£70,000 to £75,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss.
In addition to your salary, CLTR offers a generous benefits package which includes:
- 30 days annual leave, plus public holidays;
- £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;
- £3,000 annual learning and development budget, plus up to five days paid work time;
- £2,000 onboarding grant for equipment and supplies;
- A pension contribution scheme (up to 7% employer-matched contribution);
- Private health insurance;
- Group life insurance;
- Generous parental leave benefits; and
- Paid office lunches twice a week including on Mondays.
Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.
How to apply
To apply for this role, please submit your application via the form by 9am UK time on Monday 3 August 2026.
We plan to have conducted first-round work tests and interviews online with selected candidates by 24 August 2026.
Final interviews will be held in person during the weeks commencing 31 August and 07 September at CLTR’s office in London.
Please note: these dates are subject to change depending on the level of interest in the role. Any changes to the hiring timeline will be communicated to candidates via email.
If you have any questions regarding the process or dates above, please contact us.
Equal opportunities
As an employer, we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.
We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR.
Therefore, if you have any special access requirements or other support needs throughout the application process, including interview, please contact us so we can talk through any adjustments you need in complete confidence, and make arrangements on your behalf.
Adjustments can be whatever you need them to be, whether that’s around accessibility, preparation time and space, or just travel expenses to get you to an interview. Let us know what you need, and we’ll do everything we can to make sure you’re getting a fair opportunity to succeed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker – Thames Valley
£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
Thames Valley and surrounding areas.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Thames Valley Care Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.
We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects. We are looking for a dynamic, enthusiastic and proactive individual to play a key role in shaping and enhancing the experience of our supporters. Working closely with the Deputy Chief Executive and colleagues across the Charity, you will lead the development of a supporter-centred approach, ensuring supporter insight, feedback and needs are at the heart of planning, communications and engagement activity.
This is an exciting opportunity for someone who is passionate about understanding audiences and driving continuous improvement. As the Charity’s champion for supporter experience, you will use insight and feedback to shape campaigns, strengthen supporter journeys and build lasting relationships. By bringing the voice of the supporter into decision making and fostering collaboration across teams, you will help deliver meaningful experiences that inspire long-term engagement and maximise support for the Charity’s mission.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you. We will be reviewing applications and arranging interviews on a rolling basis, so early submission is encouraged. Interviews will be held on Monday 10th August 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in the lives of those in need? Do you thrive in a collaborative environment where your leadership skills can shine? If so, we have the perfect opportunity for you!
St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.
The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them.
Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.
Job Purpose
We are looking for an Individual Giving Manager to oversee our Individual Giving, In Memory, Lottery and Legacy income streams, and achieve retention and growth for these key areas of fundraising, with the support of a small team.
We are seeking an experienced candidate with a great understanding and knowledge of individual giving and stewarding supporters, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.
In return St Luke’s Hospice offer the following benefits:
26 days annual leave plus bank holidays (increases with service)
Hospice pension 3% employee contribution and 6% employer contribution
Subsidised onsite meals
Access to our 24hr employee assistance programme
Free onsite parking
Access to the NHS Blue Light Card
Work from Home Opportunities (in line with team needs)
The client requests no contact from agencies or media sales.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We’re looking for a London Marathon Officer to join Young Lives vs Cancer and help deliver an exceptional experience for Team Young Lives vs Cancer runners, supporters and volunteers at the 2027 Double TCS London Marathon.
This is an unprecedented, one-off event year and one of our biggest fundraising opportunities – so we’re looking for someone who’s ready to play a hands-on role in making it a huge success.
This fixed-term role sits in our Sports and Challenge Events team, working closely with the Sports and Challenge Events Portfolio Manager to steward our marathon fundraisers, build strong supporter relationships and keep our communities motivated across email, phone, SMS, WhatsApp, post and social channels.
You’ll also support event delivery, including registration and training systems, fundraising materials, income checks, volunteer coordination and race-week logistics. We’re looking for someone organised, proactive and confident juggling priorities in a busy events environment.
You’ll need to be willing to work occasional evenings and weekends, with additional office attendance in Bristol and London ahead of the event and availability during London Marathon week in April 2027 (20th to 25th April).
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Build relationships with supports by answering queries across email, SMS, phone and post
- Managing community groups within Facebook, Strava and WhatsApp
- Supporting the Sports and Challenges portfolio manager to deliver a London Marathon multi channel stewardship journey
- Identify high value supporters and build personalised relationships with the aim of building long terms support for the charity
- Data management of fundraisers and event participants across set events in CRM (CARE)
- Build relationships with key internal stakeholders
- Support with creating stewardship assets and managing the fulfilment of fundraising materials when need
- Support with the delivery of the event day logistics for the London Marathon Running Show and London Marathon event day
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
Excellent prioritisation and time management skills
- Excellent prioritisation and time management skills
- Ability to communicate effectively across email, SMS, phone and post
- Ability to build strong relationships
- Self-motivated, demonstrating initiative
- Dedicated to continuous improvement
- Ability to take ownership of your role & responsibilities
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
This is an exciting opportunity to join our Executive Team and play a pivotal role in shaping the future of our organisation by driving sustainable income growth, strengthening our public voice and extending our impact.
This newly created senior leadership role will lead a step-change in fundraising, marketing and external engagement, increasing awareness of vital services, and developing new opportunities to engage supporters, partners and communities.
With the chance to help deliver our ambitious strategy through to 2028, this role offers the opportunity to bring vision, creativity and leadership to an organisation committed to making a lasting difference in the lives of older people and unpaid carers
We're a local charity working in the community to support older people, their families and carers.
The client requests no contact from agencies or media sales.
Senior Digital Channels Analytics Manager
£45,167 + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)
Join us at WWF-UK – Senior Digital Channels Analytics Manager
About the role
We’re excited to be recruiting a Senior Digital Channels Analytics Manager to join WWF-UK.
In this role, you’ll lead our digital channel analytics capability across web, email, social and paid media, helping teams understand what is working, where we can improve and how digital activity supports supporter experience, engagement and meaningful action.
You’ll act as the organisational expert for digital channel analytics, providing the insight, standards and expertise needed to inform decisions across fundraising, communications and digital activity. You’ll help ensure our digital data is robust, compliant and actionable, and that insight is used consistently to improve performance, planning and evaluation.
You’ll own and develop our digital analytics tools and platforms, including Google Analytics, Google Tag Manager, Hotjar, Hootsuite and native social analytics tools. You’ll also support consistent campaign tracking, clear governance and accessible reporting across our digital estate.
This role will involve providing high-quality insight across web, email, social and paid media, including social listening, sentiment analysis, paid media attribution, A/B testing and conversion optimisation. You’ll work closely with teams and agencies to ensure tracking is set up effectively, learning is captured and insight is translated into practical recommendations.
You’ll also play an important role in supporting compliance, including cookie banner management and alignment with GDPR, ePrivacy and ICO guidance. Alongside this, you’ll monitor emerging trends, technologies and changes in the digital media landscape, helping WWF-UK understand what they mean for analytics, measurement, SEO, GEO and brand traffic.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
• Significant experience working in a digital, new media or marketing analytics role
• Deep expertise in digital and social analytics, with the ability to interpret performance and identify strategic implications
• Advanced Google Analytics and Google Tag Manager expertise, including implementation, event tracking and data layer understanding
• Experience owning or managing digital analytics tools and platforms, with a strong focus on data quality, access controls, naming conventions and documentation
• Strong understanding of campaign tracking, attribution and digital measurement across web, email, social and paid media
• Experience delivering clear, accessible reports, dashboards and presentations that support decision-making
• Strong communication skills, with the ability to translate complex technical insight into clear, actionable guidance for different audiences
• Strong stakeholder management skills, with the ability to build trust in insight, recommendations and measurement approaches
• Understanding of data protection, GDPR and ePrivacy requirements relevant to digital analytics and measurement
• Ability to manage competing priorities and reporting needs while maintaining quality and consistency
• A proactive, analytical mindset with a focus on continuous improvement
• A clear commitment to WWF-UK’s mission, values and ethical standards
Desirable
• Experience using tools such as Hotjar, Hootsuite, Brandwatch, Looker Studio, Tableau or Power BI
• Experience using social analytics and listening tools, including sentiment analysis and competitor benchmarking
• Experience supporting paid digital media measurement across platforms such as Meta and Google Ads
• Experience working with fundraising, supporter or first-party data to inform insight and decision-making
• Experience with A/B testing and conversion optimisation tools, such as AB Tasty
• Experience with SEO and GEO tools such as Moz, Ahrefs or SEMrush
• Experience identifying emerging trends and technologies affecting digital media measurement, including developments in GEO and impacts on SEO and brand traffic
• Experience working in a charity, purpose-led or complex stakeholder environment
• Degree-level qualification or equivalent experience demonstrating strong digital, data or analytical capability
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
• Flexible working options, to support your work life balance
• 5% employer contribution to pension, rising to 10% with employee contribution
• Learning and development opportunities to help you grow
• Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We're a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date - 17/08/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Support Worker
We're looking for a passionate, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Tower Hamlets
£20,010.00 per annum, working 26 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The working pattern for this role is: - 2x 13 hour shifts per week, including weekends and bank holidays
Needs to be available for Friday team meetings
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive
* atmosphere
* Working proactively with other members of the team to handle the service caseload and
* administrative responsibilities
* Conducting key work sessions as required, that are innovative and engaging in order to
* achieve individual goals
* Ensuring ongoing assessment and management of risks associated with customers within
* an attitude of 'positive risk taking'
* Providing support with daily living activities, including practical assistance to support
* customers to independent living e.g. budgeting, cooking, establishing a night time routine
* Supporting customers to maintain a healthy environment and where appropriate assisting
* them to clean their accommodation and maintain good personal hygiene
* Assisting in the recording and reporting of customer incidents
* Managing customer referrals, completing assessments and obtaining and maintaining all
* relevant paperwork
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage
* customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable
* Experience working in a mental health setting or service.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description





