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Job Title: Recovery in Community Peer Support Worker
Accountable to: Head of Community
Reporting to: Recovery in Community Team Coordinator
Location: Hybrid including Inpatient psychiatric settings across Greater Manchester, community settings, home or office working (central Manchester), occasional travel outside of Greater Manchester
Salary: £14,945.40 pro rata (FTE £24,909)
Hours: 21 hours per week
Contract: Permanent
Role Context
Recovery in Community is a collaborative initiative delivered in partnership between Gaddum and Manchester Mind. The service supports people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.
As a team, we deliver psycho-social interventions, advocacy, housing and welfare rights advice, peer support to adults as well as tailored support to young people (those under the age of 25).All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team works with colleagues within the mental health, primary care, inpatient and community sectors.
Role Purpose
As a Peer Support Worker, you will have lived or living experience of receiving mental health care or treatment in hospital. Using your expertise gained through this experience, you will support peers in their mental health recovery who are ready to leave hospital or are already in the community. Receiving support from your colleagues, you’ll develop and manage your casework practice and hold a small case load.
You will walk alongside people to set achievable goals to ensure they get the support that they need, ultimately feeling connected to their communities – the right services and support network.
This role will work with a small but intensive caseload (max 12 cases for a full-time peer support worker) to focus on:
Main Duties and Responsibilities
All staff are expected to work within all Gaddum policies and procedures. This role is subject to a enhanced DBS check.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to play a crucial part in organising and facilitating our creative arts programmes? We are looking for a Creative Arts Lead Tutor to line manage our Creative Arts team and support the delivery of programmes including arts and crafts and textiles.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes empowering adults with a learning disability, autistic adults, and adults with other support needs to live happier, healthier, and more independent lives. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
Your work will support our students to learn and express themselves using a variety of creative opportunities, from participating in Wandsworth Arts Fringe to working with artists or other creatives to broaden their knowledge and awareness of creative approaches to being well.
Main responsibilities
You'll lead our creative arts programmes across our various locations, ensuring they are delivered to the highest standards
You’ll deliver textiles session to adults with a learning disability and autistic adults ensuring all sessions are inclusive
You'll develop a plan of activities for our creative arts programmes, working with your team, our Wellbeing team and the management team to determine activities that support our students' goals
You will line manage the Creative Arts staff, supporting the development of project objectives, conducting one-to-one and appraisal meetings, and reviewing and agreeing project resourcing
Who we’re looking for
You'll ideally have experience of working with adults with a learning disability and/or autistic adults in a learning or community environment
You’ll have experience of coordinating and planning for a range of activities, facilitating inclusive and adapted sessions to meet a variety of needs
You’ll have experience of leading, organising and contributing to the success of a small team
Why work for us?
Share is committed to empowering disabled adults. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has somethingto offer others, and we build on people'sindividual talents, interests and abilities. We think happy employees are successful employees.
We hold a goldInvestors in Peopleaccreditation, which means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.
Please apply through our website or send us your CV and cover letter answering the following questions:
Please can you tell us what attracted you to this post? What qualities do you believe you possess which will make you successful in this role and why?
What experience do you have of planning sessions for adults with a learning disability and/or autistic adults?
How will you plan a programme of sessions which will support learning for a cohort of students with substantially varied levels of capability, and what will you do to ensure these sessions are inclusive for all students?
If you would like to have a chat about the role or visit us prior to applying, please contact us.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please call us.
Our privacy policy for job applicants can be found on our website.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Recruitment Consultant
Location
Preston
Length of contract
Full time and permanent
Hours
37.5 hours per week, Monday to Friday
To be worked between 8am and 6pm (inc 30-minute unpaid lunchbreak)
Pay Scale
£28,000 - £34,000 per annum plus on target bonus
Responsible to
Director
Holiday entitlement
Paid holiday entitlement of 28 days, plus 8 bank holidays (both calculated pro rata for part time employees)
Plus a day’s leave on your birthday, plus a wellbeing day’s leave (not calculated pro rata)
The role
To place ex-offender candidates into sustainable paid employment with local employers
Purpose
We place people with convictions into paid work, so they can build purposeful lives and see their families thrive
Mission
We do this by providing practical employment support, linking them to companies with good jobs
Vision
A society where people’s past convictions don’t define their employment future
Duties and Tasks
There are three main areas of work, all of which are vital to achieving the key positive outcome for the individuals we support: sustained meaningful employment.
1. Job Finder Support
Interviewing ex-offenders, offering one-to-one job coaching to help them into work, and providing ongoing mentoring for the first 12 months in employment.
Ours is a face-to-face, holistic and wraparound service that culminates in our candidates finding good jobs that last, with a wide array of socially inclusive employers on our books. Our job finder support can begin in custody and continue through the gate into the community, or start in the community. Typically, we will work with a person for between one and three months to establish work readiness and will continue to support them for up to a year once they find employment. Many people stay in touch and return to us for their second or third job over a period of years, and we consider our door to be open for as long as support is needed.
You will:
2. New Employer Engagement
Expanding our network of employers to generate a regular flow of job opportunities and enable more candidates to move into work.
This requires new business development and excellent relationship management. You will identify the roles most sought after by our candidates and focus on employers who demonstrate agility and responsiveness in their hiring processes. Contacts are likely to include business owners, divisional managers and site supervisors rather than social value or EDI teams.
You will:
3. In-Work Support
Supporting candidates to sustain employment for up to one year after starting work.
Maintaining employment is a key part of the journey. Newly employed candidates, particularly recent prison leavers, can face a range of practical, emotional and lifestyle challenges. The strongest chance of successfully supporting both candidate and employer comes from strong relationships built on trust, honesty and confidence.
You will:
This is a non-exhaustive list of tasks and may be amended from time to time in line with the needs of the charity.
Our Interview Process
This vacancy will close on 6th September, with applications being shortlisted on 7th September.
If you are successful at the shortlisting stage, you will be invited to attend the first stage of our interview process on Tuesday 8th September, between 4:30pm and 7pm, at our new offices in Preston.
We want our recruitment process to give you the opportunity to get to know The Recruitment Junction (TRJ) just as much as it allows us to get to know you.
The evening will begin with an introduction to TRJ from our CEO and Senior Leadership Team, giving you the opportunity to hear more about who we are, our values. the work we do and what it is like to be part of our team. You will also have the opportunity to ask questions in an open audience environment, allowing you to find out more about TRJ, our work and our organisation. Refreshments will also be provided.
You will then have a short, informal, face-to-face conversation with one of our hiring managers. This is designed to be a relaxed opportunity for us to learn a little more about you, while also giving you the chance to ask questions and decide whether TRJ is somewhere you would like to continue pursuing a career.
Following the first-stage event, we will invite successful candidates for a formal final interview.
Key dates:
We hope this approach creates a welcoming and informal first stage, giving you a genuine opportunity to learn more about TRJ, meet members of our team and decide whether we are a fit for each other.
When applying, please read the interview information carefully and ensure you meet the essential criteria outlined in the Job Description.
Supporting people with convictions into paid employment, breaking down barriers and creating positive, sustainable futures.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Programme Assistant
Reporting to: Senior Programme Lead
Location: North West
Salary: £23,514
Contract: Permanent, term-time only, full-time
Annual Leave: 50 days paid holiday each year which must be taken during school holiday
Power2 is a fast growing and energetic children and young people's charity that has supported 30,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and are supporting young people via Power2 Rediscover, an intensive 1:1 crisis response programme.
With our support, children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.
We’re committed to equality and operate within a culture and structure that recognises diversity and strives to be fair. We live by our values of Brave, Expert and Passionate and we aim to have an entrepreneurial and flexible approach to work.
We are looking for Programme Assistants to support the management, set-up and smooth running of Power2 activities, including our Teens and Toddlers group programme.
Our new Programme Assistants will work as part of our team of Programme Leads and Programme Assistants working in school settings to support young people, their families, and school staff to ensure that at-risk pupils improve their wellbeing, make the most of their education, and improve their life chances. The successful candidates could be based in one school or travel between multiple schools.
Successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.
Candidates are encouraged to apply even if your experience doesn’t precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us your achievements, irrespective of whether they are personal or work-related and how this has shaped you, including things you’ve learnt along the way.
We are specifically interested to hear from applicants who have lived experience of the issues we seek to address (childhood experience of having low family income, being disengaged with school and learning, experiencing poor wellbeing/mental health, being care-experienced, involved in gangs and violence). It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Please apply online with a CV and a personal statement. In your personal statement please describe how your skills and experience match the role description and provide your notice period. Your CV and personal statement are submitted on the second page of the application process. Applications without a personal statement will not be considered.
Diversity, Equality and Inclusion
Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We work to ensure that our recruitment process is as inclusive as possible and encourage applicants from all backgrounds to apply. If we can make the application process more accessible to you, please let us know.
Safeguarding
Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful candidates will be required to have an enhanced DBS certificate (child workforce) in place. We may undertake an online search if you are shortlisted.
We believe every child and young person deserves the opportunity to thrive, even when things get tougher.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role:
We are seeking a Communications and Engagement Officer to support our Policy and Public Affairs team and lead on engaging with our members. You will be the main point of contact for our members and support our Policy team to mobilise the collective voice of our membership to influence public policy and drive long-lasting, systemic change. The successful candidate will be competent in digital technology, have a passion for human rights, equality and social justice, some experience or knowledge of public policy and/or human rights and equality frameworks, and strong interpersonal, communication and organisational skills.
This is a varied role that would suit a candidate with a broad range of skills and interests. Each day is likely to be different and might include drafting communications material, supporting a submission to a government consultation or arranging and servicing member meetings.
About the organisation:
Equally Ours (previously the Equality and Diversity Forum) is a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives.
Through its members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is an exciting and pivotal time for us. Our 10-year strategy, Together for social justice, sets out our bold agenda to increase equality and strengthen rights at scale in the areas of law, climate and investment.
Our policy work supports our membership of networks, communities and grassroots groups across the UK to influence public policy and decision-making.
We are a small team, which means you will have the opportunity to work closely with colleagues across the organisation and gain experience of a wide range of activities involved in running a small membership charity. You will support different aspects of our day-to-day work and have opportunities to learn from colleagues with expertise across policy, public affairs, engagement, operations, finance and programme delivery. You can find out more about our team on the 'about us' page of our website.
Main duties and responsibilities:
Membership engagement
Support potential new members through our member application process, prepare applications for review by the board
Arrange inductions with new members, including arranging induction meetings between senior staff and CEOs
Organise regular members’ meetings, contacting and liaising with speakers from across our membership and research networks, as well as parliamentarians and other policy-makers.
Ensure all our methods of engagement (meetings, events, comms, web content, etc) are accessible, liaising with participants, suppliers, venues, etc to ensure that access needs are met
Maintain our member and research network contact lists and support the Head of Policy and Engagement in maintaining contact lists for parliamentary contacts, using Mailchimp
Take ownership of longer-term projects to support and improve our membership engagement offer
Use membership engagement to support the wider team in its long-term efforts to protect the equality and human rights legal framework
Communications and Engagement
Draft and send member updates regularly, informing our members about opportunities for collaboration, and upcoming meetings and events
Draft and send newsletters to our audience of 5,000, providing updates on the work of our membership as well as news and updates from government and public bodies
Draft and schedule LinkedIn and other social media posts to share information about our work and that of our members.
Update and manage the website with any relevant news or information.
Monitor and report on engagement levels with our newsletters, member updates, social and web content, suggesting areas for improvement.
Use communications tools and techniques to mobilise support for the protection of the equality and human rights legal framework.
Policy and team support
Organise meetings and events; including timelines, sending invites and reminders, speaker liaison, logistics and planning.
Draft meeting agendas and send along with any supporting documentation in advance of any meetings.
Take the minutes at various meetings, summarise for distribution, and follow up on any actions.
Monitor and report on the attendance levels of our members’ meetings, working group meetings and events.
Draft and administer satisfaction and impact surveys, and report on the results.
Support the wider team to conduct its policy influencing work for example, through government consultations and correspondence with policy makers.
Person Specification (Essential Skills and Experience):
Communication skills:
Very strong oral and written communication skills, coupled with an ability to communicate with tact and diplomacy.
An ability to quickly adapt to our unique tone of voice in your communications, ensuring that your language and tone are accessible and sensitive to the topics being written about.
A willingness to understand and adopt a human rights-based approach in your language, understanding the power of words and how they might uplift or diminish people.
Organisational skills:
Excellent organisational and time management skills, with the ability to prioritise competing demands and meet deadlines with minimal supervision.
Strong attention to detail whilst maintaining the ability to work quickly and responsively.
Demonstrable experience of using platforms such as Eventbrite and Microsoft Teams to manage large meetings and online events, and Microsoft SharePoint for file management.
Interpersonal skills:
The ability to liaise and engage with people from a wide range of backgrounds and experiences, and create and sustain positive, collaborative relationships.
High levels of emotional intelligence and resilience including an ability to hold and manage difficult feelings and conversations with tact and sensitivity.
Understanding and ability to manage how privilege and inequality can impact in the workplace for yourself, colleagues and external stakeholders.
Professional skills and experience:
Equality and Human Rights: a passion for human rights, equality and social justice and a drive to support systems change in order to support communities and people who experience disadvantage and discrimination.
Content creation and management: experience of drafting engaging content for a range of audiences and through a range of channels, using Wordpress, Mailchimp, and Canva.
Experience in or strong understanding of accessibility and inclusion; ensuring that communications and events are accessible to people with a range of conditions.
Confidentiality and safeguarding: A good understanding of GDPR principles, ensuring people’s privacy is protected where necessary, and experience of or ability to work within our safeguarding policy.
An understanding of, or a willingness to learn about, how public policy is developed in the UK and the importance of civic engagement in building public policy and legislation
Personal qualities
Initiative and growth mindset: the ability to identify and act on opportunities.
A flexible and collaborative approach, with the ability to adapt to changing priorities and support a range of projects in response to organisational needs.
Commitment to embed anti-racism across all aspects of our work.
Please read the full application pack attached before applying. You must be signed into your CharityJob candidate account to access and view this document.
Please note we will only accept applications that include a cover letter.
Application Instructions
Please submit a CV and cover letter (max 2 pages) explaining your interest in this role by 11pm on 11 September. Ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification.
If you would like to apply under the guaranteed interview scheme, please review the criteria on the last page of the job pack, and then contact us so we can provide further details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Finance and Operations
Salary: £50,000 – £54,000 per annum (depending on skills and experience)
Location: Manchester (Hybrid working with regular office attendance: 2 days a week)
Contract: Permanent, Full Time
About CLES
CLES is an independent economics think tank and charity dedicated to tackling the UK’s most pressing economic challenges. For over 40 years, we have collaborated with local governments, the NHS, national government, universities, and communities to create impactful, practical solutions. Our expertise in community wealth building has gained international recognition, and we embody our progressive ethos by offering a four-day full-pay working week. At CLES, we foster a deeply collaborative and flexible environment where strong relationships are valued, reflected in our regular social activities and annual residential gatherings.
The Opportunity
We are seeking a proactive and detail-oriented Head of Finance and Operations who will play a crucial role in steering our financial and operational functions. Working closely with our senior management team, you will combine strategic insights with hands-on delivery, ensuring the efficient management of our financial systems, governance, and HR processes. You will be supported by a dedicated Finance and Office Administrator, allowing you to focus on higher-level financial oversight and operational excellence.
Key Responsibilities:
About You:
Our Offer to You:
Equality, Diversity, and Inclusion
CLES is committed to fostering an inclusive workspace and welcomes applications from diverse backgrounds. We actively encourage candidates from all sections of the community to apply.
How to Apply
Click apply and you will be redirected to our careers page which has instructions on how to submit your application.
Please note, we are operating a rolling recruitment process, so early applications are encouraged.
We look forward to welcoming you to our team at CLES!
The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s.
As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.
This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.
You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.
There will be a requirement to work irregular hours as well as frequent local travel.
Please note that interviews will take place on Friday 04 September in Maggie's Glasgow.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Facilities Officer
Croydon Almshouses | South Croydon
Permanent |£39,800 per annum | 37.5 hours per week
About us
There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.
Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.
Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.
To help us deliver this, we’re recruiting an experienced Facilities Officer, to support the Property & Estates Manager (PEM) in the day-to-day operation and management of its almshouses and the wider CA Investment Property Portfolio.
Essential criteria:
· A proven track record of experience working within facilities management and property maintenance
· Experience of coordinating and monitoring contractors and ensuring works are completed to an appropriate standard
· Experience of carrying out inspections, identifying defects and maintaining accurate records
· Understanding of building maintenance programmes
· Knowledge of health and safety requirements, fire safety, water hygiene, asbestos awareness, COSHH and general building compliance
· Legionella Awareness Training and Fire Safety Awareness training
Interested?
If you are an experienced Facilities Officer wanting to provide high level support at an ambitious local organisation, we’d love to hear from you.
Closing date: Thursday 3rd September, 9am
Interview date: Monday 14th September, in person
The client requests no contact from agencies or media sales.
We’re looking for a highly skilled individual who will help build on our relationships and networks across Westminster, to deliver ambitious political leadership on a range of issues. The post holder will be responsible for leading advocacy interventions and providing political support to our policy experts, with a focus on Transport and Resources policy.
As a senior political adviser within the politics team, you will also be involved with, and lead on, major projects or themes of work across the political leadership theme (including the All Party Parliamentary Group on the Environment (APPG), which Green Alliance holds the secretariat for), managing and developing key external relationships and supporting the Director of politics as they lead the politics team.
You will need to be an exceptional communicator, adept at bringing people together around a shared vision and have the interpersonal skills to inspire and work across Green Alliance and liaise with our extensive network of partners.
You will be a highly organised, capable multi-tasker with experience managing projects and able to think on your feet, while managing multiple relationships and advocating plans concurrently.
The role entails identifying and leading on opportunities for the UK government to achieve environmental progress and implementing advocacy strategies to secure it. You will have direct access to senior policy makers and environmental leaders, so will need to articulate recommendations succinctly and persuasively.
The role requires excellent understanding of UK political processes (especially in Westminster, parliament and Whitehall) and experience of using it to influence policy effectively. Experience of operating within the system or of working directly with politicians and the media to achieve policy change would be a distinct advantage.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Carers Support Coordinator (Volunteering Lead)
Winchester, Hampshire (Hybrid)
£22,042 per annum (£27,185 FTE)
Part-Time (30 hours per week to include a Wednesday and Thursday)
Our client is a small independent charity that supports young people who take on caring responsibilities for an unwell or disabled family member. They provide programmes of support to empower Young Carers to look after their physical and emotional wellbeing and have experiences they would otherwise miss out on.
They believe that Young Carers are children first and should be free to develop emotionally and take full advantage of opportunities for educational achievement and life success.
As a Young Carers Support Co-ordinator (Volunteering Lead), you will work as part of a small dynamic team to plan and deliver our client’s support programmes for Young Carers. This will include taking responsibility for a specific age group and leading on their programme as well as supporting with other age groups.
This role has three major responsibilities:
Key tasks:
Experience:
Skills:
Training and qualifications:
This is a great opportunity to work for a well-respected charity. Key benefits include:
As part of our client’s commitment to safeguarding, please note that this post is subject to an enhanced Disclosure and Barring Service (DBS) and reference checks.
Salary£29,879.00 per annum
LocationLondon/Hybrid (with 1 to 2 days in the office)
Weekly Hours35
The Vacancy
Job Title: Supporter Experience Assistant (Temp Contract)
Location: London/Hybrid (with 1 to 2 days in the office)
Salary: £29,879.00 per annum
Weekly Hours: 35 - 6 month Fixed Term Contract
Reference: YMC1229345
About Us
YMCA is the oldest and largest youth charity in the world, founded in England in 1844. Today it's a global movement supporting more than 58 million people across 119 countries. In England & Wales, we operate as a federation of 80 local YMCAs, working independently to help young people belong, contribute and thrive in their communities. YMCA England & Wales acts as the national council — supporting local YMCAs, developing national programmes, and championing young people's voices with government.
About the Role
We're looking for a Supporter Experience Assistant to join our Data, Insight and Supporter Experience (DISE) Team, part of our wider Fundraising Team. You'll be the first point of contact for our supporters — responding to enquiries by phone, email and post with warmth and professionalism. You'll process regular giving requests, including changes to payment schedules, donation amounts and cancellations, ensuring everything is actioned accurately and on time. You'll also help keep our fundraising CRM up to date, supporting the wider team with administrative and income-processing tasks.
About You
You'll have experience in customer service or handling enquiries by phone, email or in person, along with strong administrative skills and real attention to detail. You're comfortable maintaining accurate records or databases, and you communicate clearly and confidently, both written and verbal. You're reliable, collaborative, and share our commitment to equality, diversity and inclusion.
Experience in a charity or fundraising environment, processing Direct Debits, or using a CRM (ideally Raiser's Edge NXT) would be an advantage, but isn't essential. If you're organised, personable, and want your work to genuinely support young people across the country, we'd love to hear from you.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a meaningful difference in a role where no two days are the same. As a Senior Support Worker at Mawle Court, you will lead the case management of people with complex needs, providing compassionate, person-centred and trauma-informed support across our Step Down and Mawle Court services. You will work closely with clients and partner agencies to manage risk, coordinate holistic support, promote wellbeing and help people move towards greater independence. You will also play a key role in supporting the wider team and creating a safe, empowering environment where people can rebuild their lives. If you’re passionate about making a difference and supporting people to take their next steps towards independence, we'd love to hear from you!
Main Purpose Of Job:
We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision—designed for individuals discharged from hospital under the Discharge to Assess model—and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence.
Main Areas of Responsibility:
To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service.
To assess risk and suitability of referrals to the service and book new clients in.
Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed.
To work collaboratively with clients to identify and work towards suitable move on.
To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this.
To make and maintain Housing Benefit claims.
Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required.
To represent Homeless Oxfordshire at interagency meetings, as required.
Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others.
Maintain positive relationships with all stakeholders.
Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team.
To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.
Comply with Homeless Oxfordshire’s policies and procedures.
To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Join the award-winning Independent Society of Musicians
Central London – Senior Communications Officer Full time – £35k to £40k DOE
The ISM is now looking for an experienced and talented Senior Communications Officer to join our team, reporting to the Head of Sales & Marketing. This is an exciting opportunity for an outstanding writer and communications professional to help raise the profile of the ISM, promote the value of membership and engage professional musicians through high-quality content and campaigns.
You will lead on the planning, writing, editing and publication of content across a wide range of channels, including the ISM website, newsletters, publications, marketing materials and external media. You will be responsible for developing compelling and persuasive content that supports membership growth, strengthens the ISM brand and communicates the organisation's work effectively to members and the wider music sector.
You will also play a key role in managing the ISM's content strategy and SEO activity, working closely with the Website and Marketing Manager to improve content performance, increase visibility and attract new audiences through search. This will include content planning, keyword research, link-building activity and reporting on performance and engagement.
Working collaboratively across the organisation, you will identify opportunities to showcase the work of the ISM Group, including its campaigns, events, resources, legal services and thought leadership. You will also work closely with the Chief Executive on the production of Music Journal, secure profile-raising opportunities for senior representatives and support the development of speeches, presentations and briefing materials.
You will have significant experience in a communications, content, copywriting or marketing role and be able to demonstrate exceptional writing, editing and proofreading skills. You will have experience of producing engaging content for a variety of audiences and channels, alongside a strong understanding of content marketing, brand management and SEO best practice. If possible, you should have a music background.
You will be joining a professional and committed staff team based in Bayswater, London. This is an excellent opportunity for a creative and proactive communications professional who wants to make a real impact in a leading organisation supporting musicians across the UK.
For a full job description for this role please visit our website.
To apply please send a CV and covering letter saying why you are right the person for the job
Closing date is Tuesday 1st September at 8.30am. First interviews will take place face-to-face on Tuesday 8th September. Applications generated by AI will not be considered.
The Independent Society of Musicians (ISM) is the UK’s professional body for musicians and a leading subject association for music.

