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Page 5 of 6
London, Greater London (Hybrid)
£28,000 - £31,000 per year
Full-time
Permanent
Job description

Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. As a key member of our small, dedicated team, you will be instrumental in delivering the accurate, timely and compliant administration of Icon’s membership services.

The Membership Administrator is a core operational role responsible for delivering the accurate, timely and compliant administration of Icon’s membership services, whilst ensuring a consistently high standard of customer service to members and stakeholders.

About the Role

The post-holder will oversee day-to-day membership processing, maintain CRM integrity, administer subscription cycles, coordinate diaries and meetings relating to membership governance and committees, and ensure consistent, high-quality administrative support across the organisation. They will act as a key point of contact for member enquiries, demonstrating a proactive, helpful and solutions-focused approach to deliver a positive membership experience.

This role is based at Icon’s office in Clerkenwell, London. Icon operates a hybrid working policy, which requires staff to be in the office at least two days per week, with the flexibility to work remotely for the remainder.

The post-holder will report directly to the Marketing and Membership Manager.

Application resources
Organisation
Institute of Conservation View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 19 June 2026
Closing date: 19 July 2026 at 23:30
Tags: Administration, Culture

The client requests no contact from agencies or media sales.