108 Community fundraising and operations officer jobs
Location: Bristol Office
Salary: £27,950 per annum (Band C), rising to £29,095 per annum after successful completion of a 5-month probationary period
Job Type: Fixed Term (12 months, with possibility of extension), Full time (37.5 hours per week), part time considered (minimum 30 hours per week)
The role:
Working within our Household Energy Services (HES) team, the Trainee Energy Advisor role is for those who would like to learn the skills and gain experience of providing energy advice to households.
You’ll be providing energy advice on our advice line and through a range of related projects, supporting low income and vulnerable households with billing queries, applications for grants and referrals to contractors for insulation and heating improvements. There may also be the opportunity to staff events and give advice to clients in person.
As part of the role you’ll complete our HES Training Programme, including a City & Guilds qualification in Energy Awareness. Successful completion of your probationary period will lead to a change of role to Energy Advisor for the remainder of the contract.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Work on the advice line and other telephone advice projects, making and receiving calls from people who may need help with energy-related issues.
- Record client details accurately and use your own knowledge to assess the help and support needed.
- Refer clients to other support organisations in their area as appropriate.
- Identify energy improvements that can be made to clients’ properties and refer them to installers who can carry out the work.
- Help vulnerable clients make applications for grants and switch energy tariffs where appropriate.
- Listen attentively to callers, some of whom may be angry or in distress, and respond to their needs in an empathetic way.
- Follow advice line processes and procedures.
- Maintain accurate records on our client database, including handling sensitive data appropriately and in compliance with GDPR guidance.
- Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer.
- Undertake the HES Training Programme, including the City & Guilds Level 3 Energy Awareness and Level 2 Fuel Debt Advice in the Community courses.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
- Ability to respond to clients in a respectful and engaging manner.
- Ability to communicate effectively with people, both verbally and in writing.
- Ability to work well in a team and identify how your skills complement others.
- Ability to maintain admin systems independently and accurately.
- Highly organised, with strong time and workload management.
- Empathy and compassion, with an awareness of the need to maintain your own wellbeing.
- A commitment to CSE’s aims and values of collaboration, conscientiousness and initiative.
- Skilled in the use of MS Office applications including Word, Excel and Outlook.
- Understanding of safeguarding principles and the importance of protecting vulnerable individuals.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
- Company pension scheme (8% employer, 6% employee contributions)
- You will be entitled to 25 days' paid holiday, pro rata for part-time hours (plus statutory holidays)
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more.
- We will pay fees and expenses on relevant training courses.
- We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
The closing date for applications is 5pm on Wednesday 30 September 2026.
Interviews are expected to take place Tuesday 6 and Wednesday 7 October 2026 (in person at our Bristol office), though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
#LI-DNI
Registered Charity
101 - 500
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Could you help us build more partnerships with schools and academy trusts and reach more young people?
Khulisa is a rapidly growing, award-winning youth mental health charity supporting young people aged 11-18 who have experienced adversity and trauma. We work with schools to improve young people's wellbeing, resilience and emotional regulation, helping them stay in school and overcome barriers to learning.
We are looking for a School Partnerships Lead to drive the growth of our school and multi-academy trust (MAT) partnerships.
About the role
This is a school-focused business development and sales role with real ownership and autonomy. You will manage opportunities from initial lead through to signed partnership, building relationships with senior education leaders, generating new income, and ensuring Khulisa reaches its growth and impact targets for Khulisa.
You will:
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Generate new school and MAT leads through proactive outreach, networks, referrals and relationship building.
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Manage a sales pipeline and use our CRM to track opportunities, activity and forecasts.
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Lead discovery conversations to understand schools' needs and identify where Khulisa can add value.
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Develop and deliver compelling pitches, proposals and partnership offers.
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Manage opportunities from initial contact through to conversion, working towards agreed income and partnership targets.
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Plan and deliver targeted sales and lead-generation initiatives, including webinars, outreach campaigns and conferences.
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Work with senior colleagues to build strong relationships with school and MAT stakeholders and identify opportunities for repeat and longer-term partnerships.
For a full list of duties and responsibilities, please see the attached job description when you click the apply button.
This is a hybrid role. The post holder will be able to work from home or from our London office, but must be available for regular travel to schools, events and other stakeholder meetings across London and the North West of England.
About you
We're looking for someone with experience in business development, sales or partnerships, who enjoys building relationships and turning opportunities into results.
You'll be:
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Confident engaging and influencing senior stakeholders.
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An excellent communicator and presenter.
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Proactive, commercially minded and comfortable working towards targets.
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Highly organised, with experience managing a pipeline and CRM.
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Collaborative, while able to work independently and take ownership.
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Motivated by Khulisa's mission and improving outcomes for young people.
Experience selling to schools, MATs or other education organisations would be particularly valuable. Experience in a charity, social enterprise or other purpose-led organisation would also be an advantage.
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
Why Khulisa?
This is a great opportunity to join a small, ambitious charity where you can make a real difference and see the impact of your work.
You'll have a high level of autonomy to shape your approach, develop new opportunities and take ownership of your targets and relationships. We also offer flexible working around our core hours of 10am-4pm, helping colleagues balance work with other commitments.
You'll work closely with senior colleagues and play an important role in shaping the future growth of Khulisa.
To apply, please submit your CV and a supporting statement, both of which should be no more than two pages, outlining your relevant experience and why you'd like to join Khulisa.
We advise candidates to review the attached Job Description prior to applying, to see if this role and organisation is a good fit for you.
Our recruitment process will involve two online interviews. The first will focus on your experience and competencies; the second will include a short sales pitch task followed by questions around values, working style and motivation. Full details will be shared with shortlisted candidates. Interviews will be held the week commencing the 12th October.
Registered Charity
21 - 50
Khulisa is a charity dedicated to helping young people overcome adversity.
The client requests no contact from agencies or media sales.
Thank you!
BeSpace is seeking an innovative and faith-filled leader to pioneer a new national initiative that reimagines Christian pilgrimage for children and young people in schools.
As our Pilgrimage Development Lead, you will design, test and grow creative pilgrimage models that help children explore faith, encounter God and develop spiritually through contemplative Christian practice. Working with churches, schools, dioceses and Christian organisations, you will develop resources, create training, build partnerships and identify opportunities to scale successful models across the UK.
This is a unique opportunity to shape an emerging area of ministry from the ground up. We are looking for someone with experience in children's spirituality, Christian faith development and project leadership who is excited by innovation and motivated by impact. You will be comfortable developing new ideas, building strong relationships and creating practical tools that equip others to deliver high-quality experiences.
BeSpace is a growing Christian charity with a vision to see every child joyful, resilient and growing spiritually for life. Having supported over 69,000 children through prayer and reflection spaces in schools, we are now expanding our work nationally and developing new ways for churches to engage children through contemplative Christian practices.
If you're passionate about helping children encounter God, equipping churches and developing innovative approaches to spiritual formation, we'd love to hear from you.
The client requests no contact from agencies or media sales.