709 Community partnership manager jobs

As a Fundraising Officer with Islamic Help, you’ll play a vital role in securing funding for our humanitarian programmes, and supporting and improving the quality of life for the most vulnerable around the world.

 POSITION: Fundraising Officers: Birmingham, London, Bradford/the North

 SALARY: £28k - £33k dependent on experience

 DURATION: Permanent, Full Time (40 hours per week)

 WORKING HOURS: Variable (Core Office Hours are Mon-Fri 10am to 6pm. Due to the nature of the role, the successful candidate will be required to work flexible hours, including evenings and weekends, in line with business needs.

 REPORTING TO: Head of Fundraising

Deadline for applications: 6pm Wednesday 30th September 2026

THE COMPANY

Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003. Our programmes aim to support and empower disadvantaged communities in the UK and abroad. Some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.

As part of our continued commitment to improve community relationships, deliver events nationwide and generate income for our humanitarian programmes, we are expanding our fundraising teams across the country and are looking for fundraising officers in Birmingham, London and Bradford/the North. These are performance-based roles and postholders will be expected to meet financial and other related targets.

WHAT WE OFFER

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.

• Holiday entitlement of 30 days per financial year (includes bank holiday entitlement -due to the nature of the role, you may be required to work on bank holidays).
• Personal learning and development opportunities.
• Automatic enrolment into our workplace Pension Plan (option to opt out).
• Employee Assistance Programme for support with health & wellbeing, financial matters, and other personal support.
• Free office car park for staff (at our Birmingham HQ).

ABOUT THE ROLE

The Fundraising Officer/s will be responsible for planning, co-ordinating, and executing all fundraising activities and initiatives. The role requires the development and implementation of strategies to maximise donations and enhance donor relationships, in alignment with Islamic Help’s fundraising strategy.

This position involves engagement with individual donors, businesses, and community partners to secure financial support for Islamic Help’s life-saving projects. This is a great opportunity for someone who enjoys connecting with people, thrives in a fast-paced environment, and is passionate about making a real difference.

As a Fundraising Officer, you’ll play a vital role in securing funding for our humanitarian programmes, and supporting and improving the quality of life for the most vulnerable around the world.

KEY RESPONSIBILITIES

• Plan, coordinate and deliver income-generating fundraising campaigns, appeals and community events in line with Islamic Help's fundraising strategy and organisational objectives.
• Generate income in line with agreed monthly and annual fundraising targets, taking ownership of individual fundraising performance and proactively identifying opportunities to maximise income.
• Build and maintain strong relationships with donors, fundraisers, businesses, mosques, community organisations and other stakeholders to secure financial support and develop long-term partnerships.
• Identify, develop and pursue new fundraising and partnership opportunities at local and regional levels.
• Recruit, support, brief, co-ordinate and motivate volunteers to assist with fundraising activities, community events and campaigns, ensuring they are appropriately supported and equipped to represent Islamic Help.
• Recruit, support and steward individual fundraisers, providing guidance, resources and ongoing engagement to help them maximise their fundraising potential.
• Manage and accurately record online and offline donations, pledges and fundraising activity, ensuring donor records are maintained appropriately and communications are timely, accurate and professional.
• Maintain accurate fundraising and donor records, ensuring relevant information is captured on Islamic Help's CRM and other internal systems.
• Monitor fundraising performance and provide regular updates and reports to the Head of Fundraising on income, activities, opportunities, challenges and outcomes.
• Represent Islamic Help professionally at fundraising events, community activities, meetings and other external engagements, acting as an ambassador for the organisation and its work.
• Support donor stewardship and engagement, ensuring supporters receive an appropriate and positive experience throughout their relationship with Islamic Help.
• Ensure fundraising activities are delivered in accordance with Islamic Help policies, safeguarding requirements and relevant fundraising regulations and legal standards.
• Attend and support fundraising events, collections and community activities, including occasional evenings and weekends where required.
• Work closely with the Head of Fundraising and collaborate with the wider fundraising, marketing, finance and operations teams to ensure the smooth and effective delivery of key campaigns and fundraising activities.

KEY ATTRIBUTES:

This job is for you if you:

• are results-driven and target-focused, with a strong motivation to achieve fundraising targets
• can show a proven and demonstrable track record of achieving fundraising goals or similar/related objectives, through either direct or transferrable experience
• are creative, enthusiastic and proactive, with a passion for fundraising and community engagement
• are an excellent communicator with strong inter-personal and relationship-building skills, and confident in engaging diverse audiences
• flexible and adaptable, with a willingness to work evenings, weekends and travel nationally
• have a full UK driving licence, as the role will require frequent travel locally and across the country.

Note: The Birmingham job/s will be office-based, while others will be hybrid/remote depending on the situation.

HOW TO APPLY

Deadline for applications: 6pm Wednesday 30th September 2026

We regret that only shortlisted candidates will be contacted for an interview.

You must have proof that you have the right to work in the UK.

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.

Please note: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The advert therefore may close sooner than the deadline date.

We're looking for a Regional Manager to provide tactical and operational leadership across a portfolio of The Wave Project delivery locations in the South West, ensuring children and young people receive safe, high-quality and consistent Surf Therapy services.

Rather than delivering programmes directly, the Regional Manager enables high-performance through effective management, coaching and development of Project Coordinators, with accountability for safeguarding, quality assurance, finance, partnerships and local/regional fundraising.

The role plays a key part in increasing organisational capacity by providing visible and effective regional leadership and improvements, enabling senior Operational leadership to focus on strategic priorities across the charity.

Work closely with the Head of Operations and colleagues across Fundraising, Finance, Marketing and Research & Impact to support organisational sustainability and strategic ambitions.

Collaborate with the Head of Operations to deliver on individual projects and pieces of work that are requirements for delivery.

Service Manager - Homelessness and Support

We are seeking an experienced Service Manager to lead vital homelessness prevention, housing support and energy advice services in Leicestershire.

Position: Service Manager: Homelessness and Support
Location: Charnwood, Leicestershire and remote, with travel across the local area
Salary: £35,020 FTE (£21,295 pro rata)
Hours: Part-time, 22.5 hours per week
Contract: Permanent
Closing Date: Friday 16th October

We reserve the right to close this advert early if we receive a high volume of suitable applications.

About the Role

This is an opportunity to lead and develop services that help people experiencing homelessness, housing instability and financial hardship move towards safer, more secure lives.

You will provide day-to-day leadership to teams delivering homelessness prevention, home energy advice and housing support services. You will ensure services are safe, effective, person-centred and responsive to local need, while meeting funding, regulatory and organisational requirements.

Key responsibilities include:

• Leading, supervising and developing staff and volunteers
• Monitoring service performance, outcomes and key performance indicators
• Overseeing complex cases, safeguarding concerns, complaints and service risks
• Ensuring accurate records and reports are maintained
• Using service data, feedback and learning to improve quality and outcomes
• Building effective relationships with local authorities, housing providers, health services, funders and community partners
• Contributing to funding applications, service reviews and organisational planning

You will not routinely hold a caseload but will provide guidance and support when complex situations arise.

About You

You will have experience managing staff, volunteers or services within homelessness, housing, advice, community support or a related setting.

You will also bring:

• Knowledge of the challenges facing people experiencing homelessness or disadvantage
• Experience of monitoring performance and improving service quality
• A sound understanding of adult safeguarding, confidentiality and information sharing
• Strong leadership, organisation and decision-making skills
• Experience of partnership working and producing clear reports
• The ability to manage competing priorities and respond calmly to operational challenges
• A respectful, inclusive and non-judgemental approach

Knowledge of homelessness legislation, housing options, tenancy sustainment or funded service delivery would be an advantage.

You will need a full driving licence and access to a vehicle, or another reliable means of travelling across Charnwood and Leicestershire. Occasional evening and weekend work may be required. This role is subject to an enhanced DBS check.

About the Organisation

You will join a small, close-knit charity committed to tackling homelessness and helping local people build safer, more stable lives.

The organisation offers additional holiday, flexible working and training and development from your first day. You will work alongside supportive colleagues who bring energy, commitment and hope to their work and are focused on achieving the best possible outcomes for the people they support.

Other roles you may have experience of could include Homelessness Service Manager, Housing Support Manager, Supported Housing Manager, Community Services Manager, Advice Services Manager, Operations Manager, Housing Services Manager or Safeguarding Lead.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

The role is a full time and fixed term contract until July 2028 to cover a secondment vacancy. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

We are looking for an Academic Representation and Communities Coordinator to support and develop our academic representation system and empower students to make positive change at UCL.

The postholder will work with more than 2,200 Academic Representatives across UCL, helping them develop leadership skills, connect with one another, and effectively represent the academic interests of students. They will deliver training and development opportunities, build relationships with faculties and departments, and help create vibrant academic communities at departmental level thought representation initiatives.

Do you have experience of delivering training and development opportunities that engage and empower volunteers or student leaders? Do you have knowledge of student engagement, democratic structures, volunteering or representation systems and experience of building effective relationships with a wide range of stakeholders?

If the answer is yes, then we want to hear from you.

Pathways and Employability Manager

We are seeking an inspiring Pathways and Employability Manager to help young people build confidence, overcome barriers and take positive steps towards their future.

Position: Pathways and Employability Manager
Location: White City, West London
Salary: £36,421 per annum
Hours: Full-time, 37.5 hours per week, including evenings and weekends
Contract: Permanent
Closing Date: Applications will be reviewed on an ongoing basis and the vacancy will close once an appointment is made

About the Role

This is a rewarding opportunity to design and lead an engaging year-round pathways and employability programme for young people aged 11 to 19, and up to 25 for those with additional needs.

You will work directly with young people, helping them identify their strengths, explore their aspirations and access meaningful education, training, employment opportunities and life goals. You will spend at  least 50% of your time will be spent delivering sessions, mentoring young people and encouraging their participation. The rest of the time, you'll be opening doors building relationships with schools, colleges, community organisations and, alongside our Corporate Partnerships Manager.

Key responsibilities include:

• Designing and delivering workshops, projects and activities that develop employability and transferable skills
• Providing one-to-one mentoring and targeted support
• Helping young people overcome barriers and access appropriate progression routes
• Building partnerships with schools, colleges, community organisations, employers and corporate partners
• Developing inclusive programmes shaped by the needs and interests of young people
• Line managing a part-time employability youth worker and overseeing volunteers
• Monitoring participation, progression and programme outcomes
• Producing reports, case studies and impact information
• Acting as a senior safeguarding practitioner, with training provided

About You

You will have experience delivering activities, programmes or workshops to young people aged 13 to 19, along with experience of employability, careers or progression-focused work.

You will also bring:

• The ability to build trusted relationships with young people from diverse backgrounds
• An understanding of the barriers young people may face
• Confidence facilitating both small and large groups
• Experience building relationships with external partners and stakeholders
• Excellent communication, organisation and administrative skills
• Strong IT skills and confidence using monitoring and reporting systems
• A proactive, flexible approach and a strong commitment to safeguarding

Experience working with employers or corporate partners and knowledge of local education, employment and training pathways would be advantageous.

About the Organisation

You will join a vibrant youth charity providing a safe, welcoming and inspiring space for young people across West London. Open seven days a week outside school hours, the organisation offers sports, arts, wellbeing support and employability programmes designed to help young people discover their potential.

Benefits include 33 days’ annual leave inclusive of bank holidays, enhanced maternity & paternity leave, Birthday leave, free gym access, a workplace pension and training and development opportunities.

This position requires regular evening and weekend work and is subject to an Enhanced DBS check.

Other roles you may have experience of could include Employability Programme Manager, Careers and Progression Manager, Youth Employability Manager, Skills and Pathways Manager, Youth Programme Manager, Careers Adviser or Employment and Training Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.

We are seeking an experienced and motivated Social Prescribing Team Lead to oversee the delivery and ongoing development of Bexley's Social Prescribing Service. This is an exciting opportunity to lead a dedicated team supporting residents to improve their health, wellbeing and independence through access to community-based support. 

As Team Lead, you will provide operational leadership to a team of Community Wellbeing Coordinators, ensuring high-quality, person-centred support for residents. You will work closely with GP practices, NHS partners, commissioners, local authority teams and voluntary sector organisations to strengthen partnerships, identify emerging community needs and support service improvement across the borough. 

This role combines leadership, partnership working, quality assurance and performance management responsibilities with a small resident-facing caseload. 

We are looking for someone with: 

• Experience of leading, supervising or supporting staff or volunteers. 

• Strong relationship-building skills and experience working across organisations and sectors. 

• Experience using data, performance information and reporting to improve services. 

• Knowledge of safeguarding responsibilities for adults, children and young people. 

• An understanding of social prescribing and person-centred approaches. 

• A passion for reducing health inequalities and supporting stronger communities.

If you are a motivated leader who wants to make a real difference to residents and communities across Bexley, we would love to hear from you. 

Why Work for Us
• Hybrid working 
• Additional Birthday Day off 
• Flexitime and TOIL 
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave plus bank holidays (pro rata)
• Access to the Blue Light Card 
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme

London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.

This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.

Key details

• Contract type and hours: The role is full-time (35 hours per week), Monday-Friday. Some work over the Christmas period will also be required.

• Starting salary: £39,634. Salary scale AP32 (£39,634) to AP36 (£44,348).

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline:9am, Monday 21 September

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

We are looking for a committed, creative Membership Development Manager who exemplifies our three core principles: Connect, Collaborate and Change, to join our small but mighty team, leading membership development and driving our new strategy.

Salary: £30,000 – £34,000 FTE

Closing date: 26 September 2026

Location: Barking & Dagenham | Hours: 4-day week 

Do you want to make a difference and create real impact in the voluntary, community, faith and social enterprise space? 

We are looking for someone who is passionate about communication, about building and maintaining relationships, and about listening rather than telling.  You’ll have a highly collaborative working style, and be excited to be part of a small team. You’ll care deeply about the impact your work has, and will have a strong commitment to improving the world around you. You’ll be used to thinking outside the box to find solutions, and to challenging existing structures. 

If you’re passionate about building stronger communities through connecting and collaborating to achieve systemic change, this role is for you.

We’re looking for someone who:

• Has a strong commitment to the principles of BD Collective
• Has the ability to build and maintain positive relationships with diverse stakeholders at all levels
• Is skilled at using monitoring and evaluation to evidence impact
• Curious and eager to learn in a fast-paced environment
• Is proactive and able to take the initiative 

You’ll be working in a small, dedicated team, leading on our membership development and the implementation of our new strategy. You’ll gain experience in building a community-focused, member-driven local infrastructure organisation with big ambitions. You’ll have the chance to make a real difference in one of the country’s most deprived boroughs, supporting the people and organisations who help to hold it together.

We especially welcome applicants from Barking & Dagenham and Global Majority backgrounds.

Apply now by sending your CV and a cover letter (no more that 2 sides of A4) telling us:

• What excites you about this role?
• Why do you think this role is important?
• What makes you the right person for this role? 

We welcome applications from all candidates and are happy to make reasonable adjustments to support you. If you require any reasonable adjustments please contact us. 

Our guests arrive having been told, in a hundred different ways, that they are a problem to be managed. Our radical welcome is the opposite of that — and we are looking for someone to help us sustain it.

Kairos Housing grew out of a shared vision between local churches in Blackburn with Darwen. Our mission is to show the love of Jesus as we provide sanctuary, build community and seek justice.

The people we house have often been sleeping on park benches, sofa-surfing, or staying somewhere unsafe. Some have had an asylum claim refused and cannot work, rent or claim benefits. Others have just been granted refugee status and days to leave Home Office accommodation. We offer a home, and walk with them until they can stand on their own.

Our welcome means saying welcome home and meaning it — a safe place, a bed, community, support and belonging. Not hostility, and not even tolerance. We publicly challenge the hostility our guests face and speak up for a fairer system as part of our mission.Everything in this job about compliance, rent collection and record-keeping exists as so we can provide that radical welcome.

The role

We need someone to take on the day-to-day running of Kairos Housing. 

What you'll be working on

• You'll oversee our properties — maintenance, repairs, standards and compliance — as we grow from five homes to seven.
• You'll manage rental income and housing benefit applications from start to finish.
• You'll line manage two part-time colleagues and our volunteers, and coordinate the support our guests receive.
• You'll hold hard conversations with our guests around: arrears, house rules, and occasionally asking someone to leave.
• You'll build partnerships with councils, contractors and other charities, and work with our CEO and trustees on the charity's growth.
• You'll hold our Christian ethos — leading staff prayer and devotionals, building partnerships with local churches, and being available for prayer when asked.

This job is for you if…

• you have a heart for social justice and for people rebuilding their lives
• you are well organised and can hold a lot at once without dropping things
• you build good working relationships easily, inside and outside your own team
• you are calm in difficult situations and can say hard things with kindness
• you are confident with records, figures and computer systems, or ready to learn
• you can travel between our properties across Blackburn and Darwen

You do not need a housing background. If you arrive with relevant operations or housing experience, we would expect to appoint at or near the top of the range. If you have the values and transferable skills but not the technical knowledge, we will train you — including a fully funded housing qualification with paid study leave.

Key details

Office based at Church House, Blackburn Cathedral grounds, with the option to work from home occasionally, and regular travel to our properties. 37.5 hours per week, Monday to Friday (This is not an on-call role). Responsible to the Board of Trustees.

Benefits: 25 days holiday plus statutory holidays; 3% employer pension; full mileage; funded qualification and paid study leave; reflective supervision and peer support.

It is an occupational requirement of this post that the postholder is a practising Christian, in accordance with Schedule 9 of the Equality Act 2010. Our guests come from many faiths and from none, and are never expected to share ours.

A driving licence valid in the UK and access to a vehicle are essential, and an Enhanced DBS check is required. We cannot sponsor visa applications.

We shortlist blind, and guarantee an interview to anyone meeting the essential criteria who identifies as disabled or has first-hand lived experience of the UK asylum or immigration system.

How to apply

Download the recruitment pack and application forms from our website and return them to our recruitment inbox. We would be glad to have a chat or show you round first — please get in touch.

Closing date: 11.59pm on Sunday 27 September 2026. Interviews will be held in October.

We are looking for an experienced Project Lead to lead the delivery of Thriving Change Makers, an exciting new programme supporting young people in Barnet to develop leadership skills, lead social action and influence the services and communities around them.

You will lead the mobilisation and delivery of the programme, supporting approximately 60 young people in Year 1 across two cohorts. You will provide leadership to programme staff, build strong partnerships with schools and community organisations, oversee safeguarding and risk, manage the delegated budget, and ensure the programme delivers against its outcomes.

A key focus will be ensuring that young people have a genuine voice in shaping the programme, with opportunities to develop their skills and progress into youth ambassador, advisory and governance roles.

We are looking for someone with substantial experience of leading youth, community or social-action programmes, with strong skills in project management, safeguarding, partnership working, monitoring and evaluation. You will be organised, collaborative and committed to inclusive, accessible and youth-led practice.

This is a fantastic opportunity to shape a new programme from the ground up, support young people to lead change and help build a model that will expand into Enfield and Brent in future years.

Please see the attached Job Description and Person Specification for full details about the role and requirements.

What we offer:

• Generous annual leave entitlement - 28 days annual leave PLUS bank holidays (pro-rata for part-time staff)
• Flexible and hybrid working (dependent on role) to ensure you enjoy a good work-life balance.
• Christmas office closure
• Enhanced Sick Pay
• Pension scheme – 5% employee contribution, 3% employer contribution
• 24/7 Employee Assistance Programme

Promoting a Diverse and Inclusive Workplace

At CB Plus, we promote a diverse and inclusive workplace where we can all be ourselves. Everyone is treated fairly, individual differences are celebrated, and all employees are valued and respected. We actively encourage applications from disabled applicants, including those with mental health conditions, people from Global Majority and minoritised communities, and those with protected characteristics under the Equality Act 2010.

We guarantee an interview to disabled candidates who meet the minimum criteria as outlined in the Disability Confident Scheme. However, in the event of a high number of applicants, it may not be possible to interview all candidates who meet these criteria, and we reserve the right to limit interviews to a manageable number.

We also have experience supporting Access to Work applications to ensure that employees who need adjustments have the support they need to feel confident and do their best in their roles.

If you need adjustments at any stage of the recruitment process, please let us know and we will be happy to assist you.

Citizens Advice Hounslow is launching a vital new energy advice programme that tackles fuel poverty and supports vulnerable communities across Hounslow. We are looking for a dynamic, proactive, and passionate Energy Community Champion to drive our grassroots outreach strategy, build robust partnerships, and create a strong community of energy awareness.

Citizens Advice Hounslow is a well-established charity serving the London Borough of Hounslow. We work to make a meaningful difference in the lives of people who come to us for support. Our high-quality, agile advice service responds to the issues and needs of our community, always putting people first. Thanks to our dedicated team of staff and volunteers, we support over 16,000 clients each year through our face-to-face, telephone and digital services.

The Role

As our Energy Community Champion, you will lead outreach and engagement activities across community hubs, food banks, and local venues, identifying vulnerable residents who face barriers to accessing traditional advice services.

Your mission will be split between delivering awareness-raising workshops and pop-up events in the community (covering energy efficiency, financial capability, and carbon monoxide safety) and upskilling local partner organisations. By training frontline workers in "problem noticing" techniques, you will build seamless referral pathways that route complex energy cases directly into our energy casework team.

Please Note: Experience in energy advice or holding a City & Guilds Level 3 Energy Awareness qualification is highly desirable but not necessary, as full training will be provided.

Key Responsibilities

• Project Development: Assist with the roll out the Energy Redress project across Hounslow, targeting areas of high deprivation.
• Build Referral Networks: Establish and maintain strong partnerships with voluntary, community, and statutory organisations.
• Deliver Dynamic Training & Workshops: Run "pop-up" energy-saving awareness events and financial capability workshops for residents, and deliver energy efficiency training to professional partner staff.
• Impact Tracking & Administration: Use internal database tools to maintain GDPR-compliant records and contribute data for evaluation reports against fixed KPIs.
• Professional Standards: Work cooperatively with the broader Energy Team and complete a full Level 3 Energy Awareness qualification during your induction.

About You

We are looking for a confident communicator who thrives when speaking to groups and building networks. You should be highly organized, self-motivated, and comfortable working in a targeted environment.

Essential Requirements:

• Proven experience in grassroots community engagement, outreach, or partnership working.
• Strong background in delivering training, presentations, or educational workshops to diverse audiences.
• Experience delivering programmes focused on financial capability, budgeting, or energy-saving measures.
• Excellent data and IT skills, with an understanding of the barriers faced by low-income or vulnerable communities.
• Commitment to the aims and principles of the Citizens Advice service.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Advice & Navigation Manager

6-Month Fixed-Term Contract (potential to extend)
28 hours per week (4 days)
Hybrid Working | North London
£30,310 per annum (pro rata salary based on £37,887 FTE)
ASAP Start
Subject to an Enhanced DBS check

A community-focused charity is seeking an experienced Advice & Navigation Manager to lead and develop a busy frontline service supporting individuals experiencing poverty, health inequalities, social isolation, housing challenges and other forms of disadvantage.

This is an excellent opportunity for an experienced service manager with a strong background in casework oversight, safeguarding, service quality and team leadership. Managing a team delivering advice, navigation and social prescribing support, you will ensure residents receive high-quality, person-centred services that make a genuine difference to their lives.
The Role A key focus of this position is the oversight and management of complex casework. You will ensure effective triage, caseload allocation, case progression and closure, supporting staff to deliver safe, timely and impactful interventions.

Alongside day-to-day service management, you will provide leadership to a team of advice workers, social prescribing practitioners and volunteers, ensuring high standards of practice, compliance and safeguarding. You will also work closely with health partners, statutory agencies and community organisations to strengthen referral pathways and improve outcomes for residents.

Key Responsibilities

• Lead the delivery of advice, navigation and social prescribing services.
• Oversee casework management, including referrals, triage, caseload allocation, quality assurance and case progression.
• Support staff with complex cases, safeguarding concerns and complaints.
• Line manage and develop a team of frontline staff and volunteers through supervision, coaching and performance management.
• Ensure compliance with safeguarding, data protection, health and safety and organisational policies.
• Monitor service performance, outcomes and impact, using data and insight to support continuous improvement.
• Build and maintain effective partnerships across health, local authority and voluntary sector organisations.
• Contribute to reporting, service planning and the delivery of contractual and funding requirements.

About You We are looking for someone who can demonstrate:

• Significant experience managing advice, navigation, support, advocacy or community-based services.
• Strong experience overseeing complex casework involving vulnerable or disadvantaged individuals.
• Experience managing or supporting social prescribing, community health or welfare advice services.
• A thorough understanding of safeguarding, risk management and professional boundaries.
• Experience leading, supporting and developing teams through effective supervision and performance management.
• A track record of working in partnership with health, statutory and voluntary sector organisations.
• Experience using data and service insight to improve performance and demonstrate impact.
• Excellent communication, organisational and stakeholder management skills.

Desirable Experience

• Social prescribing within primary care or community settings.
• Service development, improvement or change management.
• Leading hybrid or community-based teams.
• A relevant qualification in advice, health, social care or management.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Programme Manager (Strategic Delivery)
Canterbury
£45,012-£51,764 pa plus excellent benefits
Full-time, fixed-term contract for three years

Would you like to create meaningful change and lasting impact by helping to shape the future of mission and ministry across the Diocese of Canterbury? We’re looking for an experienced Programme Manager to lead, coordinate and deliver our strategic change portfolio.

Working closely with the Director of Strategic Development, you’ll bring people together, keep projects moving and turn vision into action - supporting flourishing parishes, sustainable ministry and church growth across the Diocese.

As Programme Manager, you’ll work with colleagues, clergy, parish leaders and partners across the Diocese to coordinate programmes, manage priorities and make sure great ideas become real outcomes.

We’re looking for someone who enjoys leading complex programmes and making things happen, is adept at building strong relationships and capable of bringing people together whilst being confident of managing priorities, risks, governance and budgets.

You’ll be a collaborative and organised programme professional with experience of working with multiple stakeholders, supporting senior leaders and delivering strategic change. You’ll also be a practising Christian (GoR applies under section 9 of the Equality Act 2010) with a good understanding of the Church of England and a passion for supporting its mission and ministry.

Canterbury Diocese is the oldest in England and spans a diverse region from Maidstone to Thanet and the Isle of Sheppey to Romney Marsh. With coastal towns, rural communities and urban areas side by side, it offers a rich and challenging mission context.

Our vision is Changed Lives, Changing Lives: a community transformed by encountering Christ and committed to transforming and blessing the families and communities we serve.

All appointments are subject to acceptable pre-appointment checks inclusive of Right to Work in the United Kingdom, references and relevant background checks applicable to the role.

Closing date: 11:59pm, Tuesday 6 October
Interview: Tuesday 20 October, Canterbury