Customer service administrator jobs

Salary: £39,639 – £42,943 pa + 6% pensions (pay award pending)

Employment type: Permanent contract

Hours: 36 Hours per week

Location: Haringey, North London

Closing date: 23 March 2026, 12noon

Interviews: 31 March 2026

Are you a strategic, values-driven finance leader ready to make a real community impact?

The Bridge Renewal Trust (Bridge) is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.

The Bridge is seeking a dynamic Head of Finance and Commercial to join our Senior Leadership Team. This is a pivotal role combining financial leadership, governance oversight, and commercial development including asset management.

You will lead budgeting, forecasting and management accounts, support Trustees and the Finance & Investment Committee, strengthen cash flow and financial systems, develop commercial income opportunities including oversight of our community facilities and safeguard compliance and governance.

First and foremost, we are looking for someone with significant senior charity finance experience, strong governance and audit knowledge. You will have experience managing cash flow in contract environments, confidence working with Boards, leadership and people management skills and commercial awareness and financial systems expertise. You will also confidently engage senior managers and teams, translating complex financial data into clear insights. Your ability to build strong relationships, influence collaboratively and provide constructive challenge will be essential in embedding a culture of transparency, accountability and shared financial understanding.

This is an exceptional opportunity to play a key role in strengthening financial sustainability and supporting healthier and safer communities across Haringey. We are a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk. For a full job description, please visit www.bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.

Company registration No: 06949568, Registered Charity No: 1131941

Age UK Merton is committed to being an equal-opportunity employer that reflects the diverse communities we serve. We welcome applicants from all backgrounds and experiences-diversity enriches the care we provide to older adults, and it strengthens us as colleagues. Embracing varied perspectives encourages us to think critically, grow continuously, innovate, and adapt together.

Living Well Health and Wellbeing Coordinator Role:

Referrals and assessment

• Triage and co-ordinate client referrals from a range of sources, primarily health and care, in conjunction with the Living Well Manager.  These can be for the Living Well service alone, or for “Living Well Plus” where additional support is given to those clients who may require hoarding or de-cluttering support
• Communicate with referral partners to understand the trigger for referral and liaise with clients to build trust and encourage initial assessment
• Work closely with Adult Social Care, regularly hot desking at Merton Civic centre and joining GP surgery Multi-disciplinary meetings to accumulate more referrals and build professional relationships
• Actively engage in taking part in community events and meetings to promote the Living Well service and increase referrals/referral pathways
• Hold ‘guided conversations’ to assess clients’ needs and home risk, these will be conducted on telephone and through home visits

Action planning and support provision

• Create person-centred action plans to enable clients to set realistic goals to improve their overall health and wellbeing.
• Connect individuals to support services catered to their needs at both Age UK Merton and external partners
• Provide ongoing support and co-ordination for clients to ensure that action plans are progressing, including regular liaison with partners across health, care and voluntary sector to achieve successful client outcomes
• Work with partners across health, care and voluntary sectors to build strong understanding of the service offer for older adults in the London Borough of Merton.
• Receive and respond to enquiries related to the programme by phone, in person and by e-mail
• Work closely within Community Support Service, carrying out joint home visits with appropriate staff to ensure better outcomes for clients as well as ensure streamlined/triaged support.

General

• Record information on the CRM database, Charity Log, including service monitoring data and provide accurate and timely monitoring reports as required for funders
• Engage in exporting personal monthly KPIs as required by the Living Well Manager
• Cover the Community Navigator Role when needed with the Community Support service team on a rota basis
• Create two Case Studies quarterly, reflecting on successful outcomes for clients
• Carry out reviews with clients to capture the client’s journey from assessment to closing the case; showcasing how the client has improved their health and wellbeing outcomes
• Understand the process for raising safeguarding concerns and the route of accountability
• Comply at all times with the policies and procedures of Age UK Merton 
• Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery
• Attend staff meetings, personal supervision and appraisal meetings
• Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets
• Act as a representative of the values, beliefs and principles of AUKM at all times
• Undertake any other duties that are requested and commensurate with the grade and remit of the post

Contract Type: X2 Permanent

Assessment Centre: 2nd of April in-person

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

THE VACANCY

We are looking for a detail-oriented and proactive Agreements Section Assistant to join the team at the ITF. This is an exciting opportunity to play a key role in supporting our affiliate's agreements  function. We offer a modern, hybrid working pattern, allowing you to split your time between 3 days in the office and 2 days working from home, ensuring a healthy work-life balance while remaining connected to the team.

About the Role

The Agreements Unit Section Assistant will be responsible for processing of ITF Agreement applications, monitoring consultations, assembling and verifying evidence in support of beneficial ownership; representing the ITF to ship-owners, affiliates and inspectors in connection with agreement processes and related matters; responsible for identifying source of  cash receipts relating to Welfare Fund, including unallocated cash receipts and membership fees and preparing special agreements and related documentation.

The Assistant will work with internal and external stakeholders to resolve ITF Agreements and other issues; secure the active interests of ITF’s aims and objectives and provide narrative reports for relevant decision-making bodies including constitutional and non-constitutional entities within ITF structures.

About the You

A professional, with Maritime background, or have previous experience working with the Agreements team and trade union experience are desirable. Competent in Microsoft Word and Excel at intermediate level; broad experience in general administration and data inputting as well as knowledge of and experience working on database such as Microsoft CRM. High level communication skills, both verbally and in writing are key requirements, plus a proven ability to develop positive relationships with organisations and individuals across diverse cultures. Due to the nature of the organisation and the role, speaking a second language would be an advantage.

Further details about the role and the person specification are found in the attached Job Description.

While we aim to keep this advert open for the specified duration, we reserve the right to close it early should a sufficient volume of suitable candidates be reached prior to the closing date.

Please note interviews will be held in our London office.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

• To promote respect for trade union and human rights worldwide
• To work for peace based on social justice and economic progress
• To help our affiliated unions defend the interests of their members
• To provide research and information services to our affiliates
• To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

Reporting to: Head of Communications & Individual Giving
Location: Hybrid, minimum 40% in office in Welwyn Garden City

Principal responsibilities and duties

Budget Management

• With the Head of Comms & Individual Giving, set annual budgets and programmes of activity, actively monitoring performance against these and adapting approach as necessary
• Plan, monitor and control expenditure as appropriate and manage income against set budget, KPIs; providing regular revised projections and narrative for the Senior Leadership Team and trustees as required
• Analyse individual giving performance, reporting as required and using the results to improve practice, including evaluation of cost effectiveness and sustainability

Communicating and building relationships

• Cultivate and steward meaningful relationships with individual donors to maintain their engagement and support and ensure a stable and growing donor base
• Create compelling fundraising materials and appeals targeted at individual donors
• Provide excellent donor stewardship through timely acknowledgement of gifts, personalised communication and recognition efforts.
• Develop and deliver a plan of regular communications for recurring givers and high-value donors
• Represent the charity at Willow or third-party events, to promote fundraising products and talk to potential supporters about ways they can get involved
• Manage relationships with suppliers, agencies and partners

Programme Development

• Conduct regular reviews of income streams and put recommendations into action
• Work with other members of the fundraising team to develop a successful stewardship programme across all supporter types
• Develop and execute strategies to solicit and secure donations from individual donors across various online and offline channels
• Promote and manage our in-memory products, enabling donors to remember their loved ones whilst supporting Willow
• Develop a regular giving programme, executing strategies to acquire, retain, and upgrade individual donors
• Grow our legacy programme and increase the number of people leaving a gift to Willow
• Develop our digital fundraising programme, bringing more supporters online

Data management

• Utilise the charity database (RE NXT) to track donor interactions, manage gift processing and generate reports for analysis and decision making
• Work with the Finance Team, Data & Insight Officer and Supporter Care Officer to ensure accurate data recording
• Use data to identify areas of prospective growth and build plans to deliver these
• Adopt a data-led fundraising approach, segmenting data and using supporter journeys to maintain engagement and speak to people about the right products for them
• Monitor donor attrition and implement measures to mitigate disengagement

Additional

• Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working
• Work with office volunteers to ensure administrative or support tasks are completed in a timely manner
• Keep up to date on developments and trends in fundraising and the charitable sector, and apply these learnings to improve our offering
• Keep up to date and comply with fundraising, GDPR and other relevant legislation,codes of practice and good standards
• Willingness to work flexibly with occasional work outside of core hours
• Undertake any other tasks as required in the interest of the charity

Person Specification

Experience

• Experience working in individual giving fundraising with an excellent working knowledge of donor recruitment, retention and development
• Experience of designing supporter journeys that engage, retain, and inspire donors
• Experience of preparing and managing annual plans and budgets
• Proven project management experience, including design, print and mailing processes
• Experience of working with a CRM system (we use RE NXT) and digital fundraising tools
• Experienced in using data and insight to inform decisions and optimise activity

Knowledge

• Knowledge of fundraising laws and regulations in relation to data protection and compliance
• Knowledge of the Fundraising Regulator and Institute of Fundraising Code of Practice

Skills

• Proven ability to write engaging copy and compelling fundraising asks for different audiences across varied communication channels
• Effective organisational skills and ability to manage time and prioritise work
• Ability to work quickly and accurately under pressure
• Analytical and able to adopt a data-led fundraising approach
• Excellent IT skills including use of a CRM database for both maintenance and interrogation purposes, including data segmentation and reporting

Personal qualities

• A pro-active, self-starter who is comfortable working alone but can also be a team player
• Motivated and target driven
• Personable with excellent ability to engage with supporters and stakeholders with diplomacy, discretion, tact and persuasiveness
• Ability to have a hands-on approach, adapting as necessary to carry out tasks

General

• Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
• 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
• Holiday purchase scheme
• Stakeholder pension with matching contributions up to 5%
• Occupational sick pay
• Life Assurance cover of 3 x salary
• Flexible working patterns where appropriate for the role
• Employee Assistance Programme
• Access to financial advice and employee discounts

Volunteer Manager

YMCA St Helens
Salary: £35,000 • Contract: Permanent, 35 hours per week • Location: St Helens

YMCA St Helens is looking for an experienced and motivated Volunteer Manager to lead the development of our volunteering programme across housing, youth, early years and community services.

You will recruit, train and support volunteers, ensuring they feel valued, confident and equipped to make a meaningful impact. Working closely with colleagues and partners, you will create diverse volunteer opportunities, strengthen community relationships and develop our corporate volunteering offer.

Key responsibilities include:

• Designing and delivering a high‑quality volunteering framework
• Recruiting, inducting and supporting volunteers
• Developing training, supervision and recognition processes
• Coordinating corporate volunteering activities
• Supporting events and external engagement
• Ensuring compliance with safeguarding, data protection and health and safety

About you:
You will have experience managing or coordinating volunteers, excellent communication skills, strong organisational ability and a commitment to the values and social mission of YMCA St Helens. Experience with corporate volunteering or community events is beneficial.

If you are passionate about empowering people and building a thriving volunteer community, we would love to hear from you.

Apply with cover letter and CV by 3rd April 2026, noon. 

Interviews to be held week commencing 13th April 2026. 

Are you looking to take the next step in your HR career? Do you want hands-on experience in employee relations and the opportunity to grow within a supportive, highly skilled HR team? If so, this could be the perfect role for you.

Employee Relations Assistant
Reference: FEB20264403
Location: This role can be worked primarily from home, Flexible in UK
Contract: Fixed until 31st December 2027
Hours: Full Time, 37.5 hours per week
Salary: £30,075.00 - £32,108.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

The Employee Relations Team is a vital part of our HR department, supporting managers across the organisation with matters including conduct, capability, absence, redundancy and a wide range of other employee relations topics. We are now looking for an Employee Relations Assistant to support our Advisers while also developing your own skills and responsibilities.

This is an ideal role for someone currently working in HR administration or HR support, who is working towards (or already has) a professional HR qualification-ideally CIPD Level 5-and is keen to gain deeper ER experience.

What you’ll be doing

In this position you will work closely with our experienced team of eight Employee Relations Advisers. You’ll gain exposure to a wide range of ER activities, take part in case discussions, and gradually take ownership of less complex matters.

Your responsibilities will include:

Employee Relations Support

• Acting as the first point of contact for employee relations, policy and contractual queries.
• Supporting and coaching managers through first stage queries and HR processes.
• Attending ER meetings alongside advisers and contributing to case discussions.
• Applying HR policies and procedures with accuracy and confidence.

HR Operations

• Assisting advisers with case preparation and documentation.
• Maintaining and updating employee records.
• Providing advice on terms and conditions of employment.

Project Work

• Contributing to HR and operational projects as required, including policy development and process improvement.

What you’ll bring

We’re looking for someone who is eager to learn, confident in supporting others, and keen to build a solid foundation in employee relations.

Essential skills & experience:

• Experience in an HR Administrator, HR Assistant or HR Coordinator role.
• Confidence in advising managers on HR procedures and basic ER issues.
• Strong organisation and attention to detail.
• Excellent interpersonal and communication skills.
• Competent user of MS Office and HR systems.
• CIPD Level 3 (or equivalent) and ideally working towards Level 5.
• A basic understanding of employment law principles and developments.

What we offer

• Clear progression pathways and ongoing professional development.
• Regular check-ins, shadowing opportunities and hands-on ER learning.
• Exposure to a wide range of HR activities, projects and policy work.
• A collaborative, supportive HR team where your growth is a priority

Additional Information:

This is a Contract until 31/12/27, Full Time role for 37.5 hours per week.

Closing date: 23:59, Tuesday, 31st March 2026
We are looking to conduct interviews for this position as soon as we see good applications, so please don't delay.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.

Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Creative Payroll Solutions (CPS) the trading arm of Community Action Sutton is in an exciting new phase and we’re looking for a Client Payroll Specialist.

The Client Payroll Specialist will play a key role in supporting the delivery of an accurate, timely, and customer-focused payroll service for our payroll bureau. Reporting to the Payroll Officer, this role provides hands-on payroll administration, ensures data accuracy and works closely with colleagues, Finance and all our clients who have outsourced their payroll to maintain excellent payroll standards.

Key responsibilities include:

• Ensuring accurate and timely salary payments
• Maintaining compliance with tax law and relevant regulations
• Managing competing priorities and working to tight deadlines
• Providing an excellent customer-focused service to clients
• Resolving payroll queries effectively and at first point of contact where possible
• Identifying opportunities to improve efficiency and payroll processes

About You

We are looking for someone who brings strong payroll knowledge alongside a proactive and collaborative approach.

You will have:

• Strong knowledge of payroll regulations, legislation and procedures
• Experience using payroll systems, ideally Sage Payroll
• Knowledge of HMRC guidance and pension legislation
• Experience of payroll system setup or implementation
• Excellent attention to detail and accuracy
• The ability to handle confidential information with integrity
• Strong communication and problem-solving skills
• The ability to work effectively under pressure

Community Action Sutton is committed to inclusion as one of our core values, and we will make sure that no applicants or employees receive less favourable treatment than others on grounds of race, sex, marital status, religion, disability or sexual orientation or be disadvantaged by any conditions or requirements which cannot be shown to be justifiable.

We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. We offer flexible working options.

Unfortunately, we are unable to offer feedback at the shortlisting stage.

Acceptable use of AI:
At Community Action Sutton, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 25th March 2026

Interview Date(s): To be confirmed

For full details on the role, please download the job description/person specification, Application form and guidance.

Property Finance Manager – Join Barnardo's Finance Operations Team.

Are you an experienced finance professional with a passion for property operations and continuous improvement?

If so, Barnardo's are looking for a skilled and motivated Property Finance Manager to lead our Property Finance Team and drive high‑quality, efficient, and well‑governed financial operations across our UK‑wide property portfolio. This role sits in our Transactional Finance Team and will help shape our long‑term operating model.

As a key member of our property leadership team, you will oversee all property‑related financial processes, from rental income/payments and service charges to utilities, business rates, recharges, and property reporting, whilst ensuring robust controls, operational excellence, and continuous improvement. You will work collaboratively with internal teams such as Property, Finance, Retail, Children's Services, Procurement as well as external partners to support transformation across Barnardo's.

What you'll be doing

• Leading and developing the Property Finance Team to deliver timely, accurate and high‑quality financial services.
• Managing end-to-end operational finance processes related to property, including rental income, utilities, service charges, rates, and property cost reporting.
• Supporting budgeting, forecasting, longer-term financial planning and ‑monthend‑ close for the property portfolio.
• Driving process improvement initiatives to increase efficiency, reduce invoice volumes and strengthen controls.
• Building effective relationships with internal stakeholders and external partners such as landlords, agents, auditors, and suppliers.
• Acting as a key contributor to strategic initiatives across Property and Finance, supporting culture change and collaborative working, driving continuous improvement and service excellence
• Identify opportunities to streamline systems and processes
• Maintaining the property fixed asset register, managing depreciation, acquisitions/disposals, and dilapidation provisions.

What we're looking for

• AAT Level 4 (or equivalent) and/or a recognised accounting qualification (ACA, ACCA, CIMA).
• Proven experience managing end‑to‑end finance processes (ideally property) within a fast‑paced and complex organisation, with a strong understanding on transactional finance processes.
• Strong leadership and people‑management skills, with a track record of developing high‑performing teams.
• Excellent Excel/ERP skills with strong attention to detail.
• Ability to manage competing priorities, deliver to deadlines and drive process improvement.
• Proactive, solutions focussed mindset
• Confident communicator who builds strong stakeholder relationships and influences effectively.
• Knowledge of charities, property management systems (e.g. Property Plus) or estate portfolio management is beneficial.
• Commitment to Barnardo's values and our Equality, Diversity & Inclusion Code of Conduct

Why Barnardo's?

At Barnardo's, we believe in the unique worth of every person. You'll be joining a values‑driven organisation committed to inclusivity, responsible stewardship, and enabling people to reach their full potential. You will play a vital role in ensuring our resources are managed effectively so we can continue supporting children and young people across the UK.

When completing your application, please refer to your skills, knowledge, and experience in relation to the Person Specification, Job Description, and any Additional Information provided. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Are you passionate about making a real impact through safer, high‑quality environments? Do you want to use your estates, health & safety and compliance expertise to help drive meaningful change across a national charity? If so, Life Charity would love to hear from you.

We are looking for an experienced, proactive, and values‑driven Estates Manager to lead our Estates function and ensure our services, properties, and environments consistently meet the highest standards.

The Role:

As Estates Manager, you will be the driving force behind the quality, compliance and safety of Life’s estate. This role combines strategic oversight with hands‑on management of our property portfolio, ensuring all sites are safe, secure and operating to required standards.

You will:

• Lead Health & Safety and Premises/Facilities Management across the charity
• Ensure compliance with relevant legislation, regulatory requirements and internal standards
• Oversee risk management, audits, inspections and safety monitoring
• Manage the Estates Coordinator and foster a culture of continuous improvement
• Work with external partners to ensure checks are carried out (Gas, Fire Safety, Legionella, Asbestos, etc.)
• Manage property acquisition, disposal, leases, maintenance and contracts
• Develop and maintain estates policies and reporting systems
• Drive a positive, proactive health & safety culture across Life

This is a fantastic opportunity for someone wanting to lead meaningful change within an organisation that truly makes a difference.

What You’ll Bring:

We’re looking for someone who is:

• Highly organised, proactive, and able to take initiative
• A strong communicator with excellent written and verbal skills
• Confident managing estates compliance, risk, safety and property-related functions
• Experienced in managing a portfolio of properties (minimum 3 years)
• Able to lead others and support their development
• Skilled in identifying improvements and driving change

Qualifications/Experience:
✔ NEBOSH (or equivalent) in Occupational Health & Safety
✔ Evidence of continuous professional development
✔ Experience in data analysis or financial management (desirable)
✔ HND or equivalent in business/charity administration (desirable)

Information about the role: 

For further information, please see the attached job description. 

Please note, there is a requirement to drive for this role.

Salary: £38,000 per annum

Hours: 35 hours per week

Location: Home Based with travel to Leamington Spa and sites around the UK

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required.

Major Responsibilities

• Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization

• Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement.

• Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting.

• Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions.

• With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience.

• Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle.

• Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors.

• Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties.

• Support payment processing and ensure documentation complies with IRC and donor requirements.

• Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings.

• Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned.

KEY WORKING RELATIONSHIPS

Key contacts across IRC in UK and internationally:

• International Philanthropy Team

• USA Philanthropy

• Communications team

• Policy and Advocacy team

• UK Finance team

• President’s Office and Executive Director of IRC- UK

Person Specification

Skills, Knowledge and Qualifications:

• Knowledge and understanding of the principles and methods of philanthropy fundraising**

• Experience with Salesforce database or similar CRM system** (Salesforce Administrator certification a plus)

• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**

• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**

• Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**

• Bachelor’s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience

• Experience in the following markets preferred – UK and US

• Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication

• Previous experience of working with high-net-worth individuals and their support functions i.e. EA’s, wealth advisors and/or private offices;

• Experience of supporting a team including the implementation of high-level events;

• Excellent attention to detail

• Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint

• Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities

• HTML experience a plus, to help support website updates.

• Passion for IRC’s mission and demonstrable interest in fundraising.

Introduction to Action Duchenne:

Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.

Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne, and has a number of staff with direct lived experience.

At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:

• Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
• Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
• Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
• Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
• Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.

Main Purpose of the Role:

To ensure the charity operates within a robust governance framework and maintains high standards of compliance, risk management, and operational efficiency. This role will lead on policy development, governance reporting, administration progression and process improvement to support strategic objectives and regulatory requirements.

Key Responsibilities

• Governance and Compliance
  • Maintain and update governance policies and registers, and development of Standard Operating Procedures.
  • Act as the primary liaison for Board governance matters, including preparing Board papers, ensuring timely reporting and minuting.
  • Monitor compliance with charity law, GDPR, and other regulatory requirements.
  • Coordinate annual policy reviews and ensure staff adherence.

• Risk and Audit
  • Maintain and update the organisational risk register for quarterly Board review.
  • Support internal audits and external compliance checks.
  • Develop and implement risk mitigation strategies.

• Operational Efficiency
  • Review and streamline operational processes to improve efficiency, including IT and telephony, authorisations, filing and recruitment.
  • Support budget monitoring and reporting in collaboration with Finance.
  • Oversee contract management and supplier compliance.

• Reporting and Data
  • Prepare governance and operational reports for the CEO and Board.
  • Ensure accurate documentation and record-keeping for governance purposes.
  • Be the organisation’s Data Protection Officer.
  • Minute team meetings.

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find the job description below. You can apply on our website, and the deadline for applications is 9am on Monday 16th March 2026.

Family Education Trust is recruiting a Development Manager to turn evidence-led research into real-world impact for families across the UK. This is a rare opportunity to build a fundraising function from the ground up inside a respected policy organisation - with the autonomy to do it your way.

About the role

You will build and lead FET's income growth function, securing near-term unrestricted income while developing durable fundraising capacity. Your core focus is establishing a new major donor and mid-value programme and delivering a high-performing trusts and foundations pipeline.

We have streamlined administrative responsibilities so you can concentrate on what matters: income growth and donor relationships. You will work closely with our Communications Manager, who produces copy and assets for your fundraising brief.

What we are looking for

We need someone with recent, hands-on fundraising experience in a mission-led organisation who has built income, not just maintained it. Experience building a major donor pipeline is essential, along with trusts and foundations competence. You must have genuine personal alignment with FET's mission and established public positions on family policy.

The details

Salary: Up to £40,000, with flexibility for an exceptional candidate Location: Home-based, with UK travel as required Contract: Full-time, permanent Hours: 37.5 per week Annual leave: 25 days plus bank holidays Pension: 5% employer contribution via salary sacrifice Closing date: 9am Monday 16 March 2026 

How to apply

Please read the full job description and person specification (attached) and send a CV and covering letter by 9am Monday 16 March 2026. Your covering letter should explain how you meet the essential criteria set out in the person specification.

Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action. 

Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement. 

You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market. 

This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery. 

Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you. 

This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement. 

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.

Timeframes 

Closing date for applications: Midnight 24th March

Virtual interviews – Tuesday 1st or Wednesday 2nd April