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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Responsibilities
Salesforce Platform Management
· Day to day management of the Back Up Trust Salesforce system
· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information
· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency
· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions
· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.
· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities
· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate
User Training, Support & Adoption
· Create and maintain user guides, training materials, process documentation, and knowledge resources
· Lead onboarding and refresher training sessions for new and existing staff
· Provide ongoing user support and troubleshooting to promote confidence and effective system use
· Identify gaps in user knowledge and recommend targeted training or process improvements
· Promote best practice use of Salesforce and associated systems across the organisation
· Gather feedback from users to improve system usability, processes, and adoption
· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams
· Develop a Salesforce adoption strategy to maximise organisational value from the platform
· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability
Reporting
· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making
· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities
· Support the development of a data-driven culture across the organisation
Governance & Data Stewardship
· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks
· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer
· Monitor and improve data governance practices, ensuring consistency of data standards across teams
Supplier & Project Management
· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner
· Support project delivery for future Salesforce developments and integrations
Data Protection Officer (DPO) Responsibilities
In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.
Additional Responsibilities
In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:
· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.
· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.
· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.
· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.
· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.
· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.
PERSON SPECIFICATION
Experience
Essential
· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support
· Experience of working on the continuous development of a Salesforce system
· Experience managing CRM-related projects or workstreams
· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels
· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications
· Experience of developing effective working relationship with external development partners
· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· Experience with third-party form-builders such as Form Assembly
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Desirable
· Experience of a large-scale Salesforce implementation project in the Not for Profit sector
· Experience of working with email marketing platforms
Knowledge and skills
Essential
· Relevant Salesforce Administrator certification
· Project management experience, with demonstrable ability to deliver projects to time and budget
· Strong analytical skills and ability to design systems and processes to facilitate data analysis
· Knowledge and experience of UK data security law and principles
· Ability to communicate technical language to non-technical audiences, visually and verbally
· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality
· Be an enthusiastic, approachable and confident team player, with a willingness to learn
Desirable
· Project management qualification
Closing date: Rolling recruitment
We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Thank you for your interest in this role!
Greenwich Hospital is the lead charitable funding organisation for the Royal Navy and wider Royal Navy Community. As such, we are able to facilitate the identification of needs and the setting of strategic priorities, build capacity, deliver significant impact and encourage enhanced collaboration within the Naval charity sector.
We have undertaken significant reform in order to generate increased income for grant making – which has risen from £5m in 2023 to £10m in 2026.
Part of this revision has been the implementation of a new grants strategy in 2024, which seeks in particular to evidence need in order to guide the current and future funding of charitable support, with the expansion of our proactive and preventative funding to support education, young people and families. Our grants now encompass more preventative and wellbeing-enhancing education delivery not covered by public funding.
Following a review of our education and employment funding strategies, we are now focussing on widening our funding support beyond the longstanding bursary scheme for the Royal Hospital School. We are funding new educational programmes (such as free tutoring support) and developmental extra-curricular programmes with varied activities for children in order to enhance social mobility, compensate for the disadvantages of service life and enhance retention in service. This is undertaken in partnership with the Naval Children’s Charity, Royal Naval Sailing Association and Andrew Simpson Foundation. These funding streams also include increased focus on supporting partners of serving personnel with life opportunities and employability programmes.
Engaging with the research community to fill knowledge gaps has been key to the identification and balancing of current against future need, enabling accurate financial forecasting and income generation. We have recently completed our first long-term study of the welfare needs of the RN/RM community with granular demographic and qualitative data running through to 2040, and have now developed a sustainable funding strategy out to then.
This work has been led and overseen by our current Research and Education Grants Manager over the last two years. She will be going on maternity leave in mid-September, so we seek to recruit maternity cover for a fixed-term period of 14 months to join our charity team of four. The expected start date will be the beginning of September, but we hope the successful candidate will be able to meet with the current Manager occasionally before then.
Working alongside strategic partners, we will keep our grant priorities under regular review and adjust according to evidenced need. The Research and Education Grants Manager plays a significant role in this life enhancing work.
It is expected that the current Research and Education Grants Manager will return to work, therefore this maternity cover role will be made redundant at the expiry of its term.
JOB DESCRIPTION AND PERSON SPECIFICATION:
RESPONSIBILITIES
· Assist in the delivery of GH’s charitable output to RN/RM beneficiaries in accordance with the Hospital’s objectives, governing legislation, policies and budgets.
· Help shape GH’s charitable work in education and the Life Opportunities programme. This will include direct delivery of support and delivery with/through others in order to ensure high impact and effectiveness. This will also include the development of new projects and programmes together with funding strategies to tackle unmet need.
· Strengthen current charity partnerships and establish new ones.
· Strengthen and assure impact monitoring and reporting across the applied grants, using best practice in current research methodology.
· Coordinate available research to identify gaps and focus GH spend.
KEY TASKS
1. In consultation with the Director of Grants and Finance staff, commission, track and manage the Hospital’s Education and Life Opportunities grants programme and budget, making sure it keeps within approved limits, reflects agreed payment schedules, and ensures the budget is spent in year or agreed as part of a roll over plan.
2. Oversee a portfolio of grants at various stages of the grant life cycle, including assessment of new applications, issuing Grant Agreements and managing awarded grants, applying established policies and processes. The process includes presenting grant applications and their assessment to our Charity Scrutiny Panel and Charity & Education Committee.
3. Ensure grants awards are authorised, paid and reviewed promptly.
4. Oversee and manage educational bursaries and grants, liaising and co-ordinating with the relevant educational organisations, applying established policies and processes. This includes bursaries for children attending the Royal Hospital School and university bursaries for serving personnel, working closely with the RN Learning and Development Organisation.
5. Collect, evaluate and report on the impact and effect of charitable giving and outcome of awards and, as required, collate and submit appropriate data and information to partner organisations.
6. Undertake the co-ordination and administration of cross-charity groups and meetings chaired and hosted by GH; represent GH in discussions and negotiations with stakeholders and other charitable partners and beneficiaries and represent GH at internal and external meetings.
7. Work alongside the Director of Grants to develop and implement GH’s new funding stream focused on supporting the naval charity sector in strengthening organisational capacity building and implementing effective impact measurement frameworks.
8. Identify, co-ordinate and where necessary scope commissioning of new research to inform present and future grants planning and spend, liaising with FiMT, MoD, SCiP Alliance and other appropriate bodies.
9. Work with the Communications Manager to ensure suitable publicity is given to GH charity activity internally, on the GH website and social media, in national publications and by grant recipients.
10. Assist the Director of Grants in the production of impact reporting to inform the GH Advisory Board and Charity & Education Committee.
11. Ensure and promote adherence to good charity governance practice; assist in the periodic review of funding guidelines/ policies and delivery.
12. Develop and apply good understanding of RN ethos, personnel and beneficiaries.
13. Assist in the development and delivery of a Communications Strategy for the Hospital’s charitable activities including website and social media.
14. Draft appropriate contributions to the Annual Review/Impact Report.
PERSON SPECIFICATION
Expertise and experience
1. In-depth and evidenced knowledge and experience of charitable and financial support to beneficiary groups; ability to empathise with and advocate imaginatively on behalf of beneficiaries.
2. Knowledge and experience in grant-making processes.
3. Evidence of working effectively in co-operation with other charities and organisations.
4. Evidenced ability to imagine and develop vision into designed, costed, project-managed and delivered programmes.
5. Understanding of the research landscape and ability to make it work for GH.
6. Familiar with introducing new, improved processes and developing joint working and grant giving mechanisms.
7. Excellent proven communication skills, written and oral.
8. Stakeholder management skills are essential; proven ability to develop creative and sustained collaborative relationships; ability to navigate multiple stakeholders who sometimes may have entrenched positions.
9. Familiarity with the Royal Navy and the Service charity sector would be an advantage but is not essential. Empathy with the military community essential.
10. Confident using IT including Microsoft Office, charity management and HR software; knowledge of a grants or other CRM would be desirable.
Personal qualities
· Adherence to GH’s values.
· Integrity, honesty and professionalism at all times.
· A strong ambassador with the ability to make internal and external contacts.
· Able to treat all people with respect and dignity.
· Willing to take responsibility for actions and remain accountable.
· A team player.
REPORTING TO Director of Grants
This job description is not contractual. Tasks may change over time by negotiation with the postholder.
The client requests no contact from agencies or media sales.
Challenge Events Coordinator
Contract: Permanent
Hours: Full-time, 35 hours per week, Monday – Friday.
Location: SIA House, Milton Keynes. We offer hybrid working with the expectation of three days per week in the office.
Salary: £36,090 per annum
Thank you for your interest in joining our special charity!
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the Role
The core purpose of the challenge events coordinator role is to plan and deliver a portfolio of established challenge events to generate income, engage our supporters and raise awareness of SIA’s wider work. Working closely with the philanthropy and events manager, this role will help to grow, diversify, and sustain fundraising income as part of the wider business development team, feeding into the 2030 strategy.
SIA’s vision is a fulfilled life for everyone affected by spinal cord injury with the aim to double the number of members accessing our network of services – this role connects companies and individuals with our work providing a platform to engage the public with our cause. The plays a key part in developing innovative, cost-effective, fundraising opportunities that will appeal to supporters, ensuring they are financially, actively, and emotionally engaged with SIA.
SIA delivers an array of challenge events including the London Marathon, accessible adventure challenge, overseas bike ride and superhero triathlon alongside support for individuals who choose to support SIA through their own sponsored challenge. We continually review and update our portfolio of events to ensure we offer a range of appealing, inclusive and innovative events. The challenge events coordinator will play a vital part in developing and shaping our future events with the guidance of the philanthropy and events manager.
As challenge events coordinator, you will work with individual and corporate supporters as an ambassador for the cause securing support for the events you deliver. Relationship management is a key part of the role specifically,
Benefits:
Closing date: 15 June 2026, 9am
Interview date: Tuesday 23 June 2026 at SIA House, Milton Keynes
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.
We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.
We have more than 27,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely.
We are looking for an experienced Complaints and Compliance Coordinator to join the complaints department to provide efficient and professional administration of the complaints process, ensuring accurate record-keeping, timely assessment, and handling of cases in line with BABCP procedures, and effective coordination and support for panels to enable fair and well-informed decision-making.
What you’ll be doing
Some of the duties and responsibilities of the role are:
· To keep accurate documentation when logging all complaints, ensuring accurate records for all correspondence
· To set up case files and ensure all correspondence is in a central location for each complaint
· To ensure that all formal complaints are managed in accordance with the BABCP Complaints Procedures
· To ensure that all complaints are dealt with in a timely and professional manner and investigated as directed
· To undertake the initial assessment of complaints on receipt, including reviewing whether complaints meet the initial threshold requirements set out in the BABCP Complaints and Disciplinary Procedures and acknowledging them within specified timeframes
· To identify complaints that are out of scope, vexatious, or otherwise unsuitable for progression, and prepare reasoned recommendations for closure or non-progression
· To support with scheduling the meeting and preparing case files for the panel meetings
· To set up meetings for the purpose of hearing complaints in liaison with all relevant parties
· To support panellists (across the various complaints panels) to ensure that they have all the necessary information to deliver their role effectively
· To gather supporting documentation and data for the purpose of meetings and decision making
· To monitor the Complaints inbox, action and refer as required, exercising sound professional judgement in prioritising, responding to an escalating communication
· To ensure that at every stage of the complaints procedure service users and members receive timely updates regarding the progress of their respective complaints
What we’re looking for
· Experience of working in a similar role and within a regulated environment where standards are set and enforced
· Experience of assessing, analysing or triaging complains, enquiries or referrals, including applying procedural or threshold criteria
· Proven administrative experience and confidence working with case management systems or similar databases
· Demonstrable skills in identifying risk, safeguarding concerns and matters requiring escalation
· Ability to exercise sound professional judgment within a defined framework and justify rationale for decisions made, with strong customer service and interpersonal skills
· Excellent IT skills, particularly in Microsoft Outlook, Word and Excel, and the ability to learn new systems quickly and able to contribute to the preparation of reports relating to compliance and operational efficiency
· Excellent written and verbal communication skills with high level of accuracy and strong attention to detail
· Able to maintain impartiality and hear difficult information in a non-judgemental manner
For further information on the role and its requirements, please refer to the full job descriptions and person specification.
BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.
How to apply
Please provide your CV and a cover letter by midnight on 21 June 2026.
Please note
If you have not heard from us by 26 June 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.
Feedback will be provided to those who are invited to interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North Paddington Foodbank (NPFB) is looking for a Triage Support Officer to join our innovative and vibrant team.
You will be the first point of contact for households in crisis situations, responsible for triaging referrals,
assessing eligibility, and ensuring residents are connected to the right support, through Crisis & Resilience
or alternative pathways.
A key part of the role is working closely with the Senior Caseworker, ensuring a strong pipeline from
triage into intensive casework. You will gather high-quality information, prepare referrals, and support
a seamless handover so that households can move quickly from crisis support into longer-term
income maximisation.
Cash First doesn’t mean cash only.
Through our Crisis and Resilience Service, you will support households using a range of flexible tools, including:
Alongside this, you will identify opportunities for early-stage income maximisation, helping households increase their income, stabilise their situation, and build long-term financial resilience and independence.
A CV and covering letter/personal statement are essential for this vacancy. Applications without these will not be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate, dog welfare and training literate, manager to energise, inspire and lead Chilterns Dog Rescue Society into the future
CDRS is a successful and established dog rehoming charity working from our ‘state of the art’ Rescue Centre near Wendover, Bucks.
Our passionate staff, volunteers and members are striving to make life better for our dogs using their kindness and expertise.
This is an exciting opportunity to drive the charity forwards and shape it for the future
Will you join us and make life better for dogs?
Job Title: Head of Dog Rehoming Charity
Reports to: Board of Trustees
Location: Bromley Heights Rescue Centre HP23 6LD
Salary: £35-40k
Hours: 40 per week on an agreed rota (includes weekends and bank holidays)
Contract type: Permanent, full-time
Responsibilities
Be responsible for all aspects of the Charity - dogs, people, facilities ,compliance and finances
Manage the charity and the skilled staff within it
Optimise the rescue of dogs and maintain the high quality of care currently in place
Drive the marketing, brand awareness and fundraising of the charity
Actively promote high standards of care with the staff and volunteers
Support and co-ordinate the volunteers, foster carers and members
About the team
We have an experienced team of 13 staff in place across the Charity. They are passionate about caring for the dogs and finding suitable loving homes for them in the next stage of their lives.
What we’re looking for
Essential
· A self starter with a passion for improving the lives of the dogs in our care
· Proven senior leadership experience in a charity, animal welfare, or similar organisation.
· Strong understanding of animal welfare principles and UK legislation affecting rehoming charities.
· Demonstrated ability in strategic planning, team leadership, and financial oversight.
· Successful track record in fundraising, stakeholder engagement, and partnership building.
· Excellent communication, people management, empathy, and decision-making skills.
· Good listening skills and openness to staff proposals, suggestions. Utilisation of existing staff experience and qualifications
· Experience working directly in rescue, veterinary, or kennels environments.
· Knowledge of health and Safety and employment law
Desirable
· Knowledge of marketing, PR, and community engagement strategies.
· Qualification in charity management, business administration, or animal welfare.
What we offer
28 days holiday per year including bank holidays
Pension scheme
Lovely working environment in the Chiltern Hills at our modern rescue centre
A fulfilling and fun role rescuing dogs and giving them a better life
Interested? Here’s how to apply:
Application closing date: 21st June 2026
Interview date: 28th June 2026
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
anonymised application form and cover letter
In-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more dogs. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at CDRS and we encourage applications from talented people across all communities.
CDRS is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role
The client requests no contact from agencies or media sales.
Brunswick Organic Nursery is a registered charity based in Bishopthorpe, York, which provides a productive and rewarding workplace environment for people with learning disabilities (‘workers’) to grow and thrive in. We build skills and confidence, support wellbeing and develop independence through offering opportunities in different work areas. These include horticulture (growing organic fruit and vegetables, growing plants at the garden nursery, and a contract gardening service for the local community), crafts, woodwork, cooking, and office administration.
About the role
Are you passionate about organic vegetable growing?
Do you enjoy enabling and supporting others to learn and develop?
Can you build genuine connections with the people you work alongside?
Are you organised and able to plan ahead and keep records up to date?
Are you a thoughtful and supportive team manager?
Our Land Crops teams work across two sites: our main site and a listed walled garden, and grow a wide range of organic vegetable and fruit crops. We sell these in our shop and also to local businesses. In this role, you will lead small teams of people with learning disabilities, who have a range of skills and abilities, to grow organic vegetables and fruit. You have responsibility for leading the work area of Land Crops including all the planning for crop rotations, growing and care of the land and soil.
Who are we looking for?
This role is about both growing and people. Growing-wise, you will be enthusiastic and knowledgeable about growing a range of vegetable and fruit crops on at least a smallholding scale. Our ideal candidate will have a good knowledge of organic growing and/or some experience of it. In addition to good knowledge and experience of growing, we’re looking for someone who thrives on enabling and supporting others with a range of skills and abilities to learn and develop. You must be able to build genuine connections with the people you work alongside, be able to think holistically about people and take responsibility for the team’s welfare whilst at work. Finally, the responsibilities of this role need you to have excellent organisation skills, an understanding of, and ability to ensure, that documents and records are completed using our IT system, and supportive people management skills.
Skills and experience required:
· Experience of growing a wide range of vegetable and fruit crops, preferably with experience of organic growing.
· Experience of maintaining growing records.
· Experience of working with and supplying customers.
· Knowledge and ideally experience of working inclusively with others.
· Experience of supporting people with a range of skills and abilities.
· Ability to motivate others and create a positive and rewarding work environment.
· Good IT skills using Word, Outlook and Office 365.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Retail Manager
LOCATION: Alderley Edge
DATE WRITTEN: May 2026
ACCOUNTABLE TO: Retail Area Manager
PRIMARY PURPOSE:
To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets.
To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement.
To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data.
Main Duties:
1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets:
§ Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you.
§ To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly.
§ Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives.
§ Support, train, and coordinate the work of volunteers in the shop as required.
§ Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety.
§ Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely.
§ Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information.
§ Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities.
§ To plan and prioritise special promotions, seasonal adjustments, and sale events.
§ Ensuring professional signage throughout the shop; to be clear and on brand.
§ Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice
2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition.
3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager.
4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice.
5. To develop and manage “designated volunteers” through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary.
6. Implement the highest standards of customer care and service.
7. To maximise income by participating in fundraising and trading opportunities.
8. To take responsibility for the shop to implement shop procedures, as follows: -
§ To act as a key holder at an assigned location
§ To prepare the shop for opening by the correct time
§ To close the shop at the correct time and ensuring the shop is secure before leaving
§ To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures
§ To sort, prepare and price stock to in line with charity retail processes.
§ To present stock in the sales area to the agreed standard
§ To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers
§ To reconcile the cash register, banking and to work to Age UK Cheshire’s financial policies and procedures
§ To complete paperwork as necessary, to include use of information technology on computerised systems
§ To carry out Age UK Cheshire’s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy.
9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns.
10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required.
11. To be a role model for Age UK’s mission statement and values and to understand how the role of a Retail Manager complements this.
12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post.
AGE UK CHESHIRE
RETAIL MANAGER - PERSON SPECIFICATION
Essential Criteria:
- strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness.
- ability to understand and interpret financial information in order to manage shop performance outcomes.
- good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment.
- the ability to recognise stock potential in order to generate income and the importance of attractive presentation.
- supervisory experience with the ability to motivate, inspire and lead a team.
- IT literate
- ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours).
Desirable Criteria:
- basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations.
- proven retail experience
- experience of working with volunteers.
- general understanding/empathy with the aims of the organisation.
Processing stock deliveries will regularly involve carrying and moving heavy stock. You will also be on your feet for long periods of time. On occasions you may be required to work on your own within the shop.
AGE UK CHESHIRE
RETAIL MANAGER - ADDITIONAL INFORMATION
The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services.
All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations. Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices.
The shop staffing structure is supported by volunteer helpers. They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop.
The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted.
Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period. The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of “designated volunteers” who can take responsibility for the shop, during some periods of staff absence.
Location: Shop Base – Alderley Edge. You may be required to cover other shops on an ad hoc basis.
Hours: 36.25 hours per week, worked over 5 days Monday to Sunday. Hours are required to be flexible to ensure that the shop is staffed appropriately. There may be a requirement to travel between shops. In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays.
Salary: £25452.03 per annum (£13.50 per hour). Overtime payments can be paid for exceptional circumstances where additional days have been worked.
Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees.
Leave: 25 days’ leave per annum (plus Bank Holidays) rising after 5 years’ continuous service by one day per year (pro rata) to a maximum of 30 days’ leave after 10 years.
Contract: All new staff are subject to a three-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.
Health Care: All staff will automatically join the Age UK Cheshire’s Health Care Cash Plan and will be entitled to receive healthcare benefits.
Criminal Disclosure: Basic DBS Check applicable for this post.
Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for Age UK Cheshire because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.
Registered charity no. 1091608
The client requests no contact from agencies or media sales.
Sightsavers is looking for a bi-lingual HR and Talent Officer (English and French) to work within our HR Operations team
Salary: £28,992 to £34,108
Location: UK remote - with monthly travel to Haywards Heath, West Sussex
Contract: 18-Month Fixed-Term Contract
Hours: This is a full-time role with some flexibility around hours worked and mostly home working - within the UK
Sightsavers is an international charity working to prevent avoidable blindness, support equality for people with disabilities and advocate for change. We work in more than 30 countries worldwide, focusing on Africa and Asia.
We are seeking a bi-lingual (English and French) HR and Talent Officer to work within our busy HR Operations team and provide advice, guidance and support on all areas of the employee lifecycle from recruitment onwards, engaging with our c. 850 employees and stakeholders to creatively problem solve talent, people, contractual and legal issues.
About the role
This is an exciting role within the team and the postholder will actively engage in the use of our systems, lead on and support multiple HR Operations projects and deliver outcomes to a high standard for our inspirational colleagues located around the world.
Typical duties will include:
This is an involved and varied role. Please read the full job description for further details
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
About you
We are looking for a proactive, service-driven and organised individual with experience in an HR Officer/ Advisor and Talent Acquisition environment or within a Shared Services role. To succeed in this role you will also have:
Please read the job description for full details of the essential knowledge and skills required for this role.
Next steps
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis. We will be reviewing applications as they are received and plan to schedule interviews in late June/ early July. Longlisted candidates will be asked to complete an assessment including French language, problem-solving and software skills. We reserve the right to end this advert early or to extend the deadline.
Job role:
In this exciting and varied role, within our growing Mass Engagement department you will be part of the core team responsible for delivering the charities challenge events portfolio to maximise support and increase income.
You’ll manage a range of events from marathons and treks to bespoke fundraising challenges, ensuring participants feel valued, motivated, and connected to the cause.
You will be organised and a strong project manager, confident in solving problems, securing financial targets and take a creative and collaborative approach to deliver outstanding events.
Key responsibilities:
Skills & Experience:
Essential
Desirable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT MUSTARD TREE
At Mustard Tree, we believe everyone deserves dignity, opportunity, and hope.
We work alongside people experiencing poverty, homelessness, and financial hardship, providing practical support, life-changing opportunities, and pathways towards greater stability and independence.
Our work addresses both the causes and consequences of poverty. We support people not only in crisis, but as they rebuild confidence, develop skills, improve wellbeing, and take meaningful steps towards a more secure future.
ROLE PURPOSE
This role provides person-centred employment and progression support to individuals facing barriers to financial wellbeing, including homelessness or risk of homelessness. Working with a managed caseload, this role will support participants to build confidence and employability skills, and progress towards meaningful, sustained employment, further education, or accredited training.
The role includes a blend of structured employability support, responsive frontline 121 work combined with corporate partnership skills. This role will work directly with Freedom Trainees and Mustard Tree clients, supporting walk-ins, referrals, and longer-term participants. This role will represent our values through high-quality, compassionate, and professional service delivery.
This role combines direct participant support, employability delivery, employer engagement working with the Salford Area Manager. You will work across our Eccles and Little Hulton sites, helping create meaningful opportunities that enable participants’ progression.
Key Competencies
1. World Class Welcome and Customer Service
· Deliver Work Placement and Employment service across Salford appropriate to participants’ needs, through a welcoming, inclusive, and professional service that reflects a world-class customer experience.
· Networking and building relationships in Salford with new and existing corporate partners to deliver work placement opportunities to Freedom Project trainees, attendees to structured courses/clubs, and referrals from partner organisations (JCP and Elevate partners)
· Provide tailored, 1:1 employment and skills support, including caseload management, action planning, CV development, job search, and interview preparation.
· Adapt support to meet the diverse and complex needs of participants, demonstrating empathy and resilience.
· Manage referrals and signposting effectively, ensuring participants access appropriate internal and external services.
2. Proactive in Living and Sharing our Culture, Values and Behaviours
· Consistently model Mustard Tree’s values, culture and expected behaviours in all interactions with participants, colleagues and partners.
· Promote equality, diversity and inclusion by creating safe, welcoming and respectful environments for everyone by building positive relationships, challenge inappropriate behaviour appropriately, and reflect on feedback to continuously improve practice.
· Communicate in an inclusive, accessible and person-centred way, adapting approaches to meet participants needs.
· Demonstrate professionalism, integrity and accountability while maintaining boundaries and delivering on commitments.
3. Courage in Problem Solving and Embracing Change to Meet Needs
· Identify barriers affecting participant progression and respond to reduce/remove the barriers
· Adapt quickly and positively to changing priorities, service demands and participant needs while maintaining high-quality support.
· Demonstrate resilience when managing complex situations, setbacks or competing pressures, whilst taking ownership of actions and outcomes
· Embrace learning, feedback and change to continuously improve ways of working and support positive participant outcomes
4. Confident in Safeguarding and Incident Management
· Manage situations calmly and professionally, maintaining dignity and safety for all.
· Follow safeguarding, health and safety, and incident management procedures, escalating concerns appropriately.
· Work collaboratively with colleagues, contributing to case discussions and team meetings
5. Skilled in Reporting
· Monitor progress, record outcomes, and adapt support in response to individual needs, using TreeSalt, case notes, and case studies to evidence impact.
6. Positive Management of Stakeholders, Partners and Supporters
General Duties
What we are looking for.
Person Specification
Minimum of two years’ frontline experience supporting adults, including vulnerable individuals. - Essential
Experience supporting people facing multiple barriers such as poverty, homelessness, unemployment, or housing instability. - Essential
Experience of managing varied caseloads and achieving measurable outcomes with participants. - Essential
Experience of and/or ability to build and maintain partnerships with external organisations, local businesses or employers. - Essential
Understanding of employability pathways, training provision, and labour market opportunities. - Essential
Resilient, adaptable, with flexible enthusiastic approach. Able to work on their own initiative as well as contributing effectively as part of a team. - Essential
Knowledge and understanding of safeguarding, health and safety, and risk management. - Essential
Good interpersonal skills, including verbal and written communication skills. - Essential
Degree-level qualification and/or equivalent experience in responsible roles. - Desirable
Strong time management and administration skills, with the ability to multitask - Essential
Experienced in using IT systems including Microsoft Office, including Outlook, Excel, and Word - Desirable
Full UK driving licence and access to a vehicle and willingness and ability to travel regularly across our Salford hubs - Desirable
Why Work for Mustard Tree
Working at Mustard Tree is more than a job - it’s an opportunity to be part of a community that is changing lives every day.
Our Culture
What We Offer
We are committed to investing in our people and creating an environment where you can grow, feel supported, and do your best work.
How to Apply
Please submit your CV and a supporting statement - telling us about your experience and why this role matters to you.
This job description is intended as a guide and may evolve as our work continues to grow and respond to the needs of our community.
Our mission is to combat poverty and prevent homelessness.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001. Our founding mission is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound.We develop the hope, optimism and self-esteem of young people so that they can:
Lead healthy lives;
Stay in School;
Grow up to become independent productive adults;
Have lofty aspirations and work to attain their innate potential.
For over two decades, we have supported young people through mentoring, education, employability, personal development, life skills, and community engagement programmes that inspire hope, aspiration, confidence, and resilience. As we mark our 25th anniversary this year, we intend to strengthen organisational capacity, expand partnerships, and scale programmes that positively impact young people and communities across London. .
We are looking for an experienced, dynamic and motivated Programme Manager to lead the Damilola Taylor Trust’s Executive Team, sustain and scale our core youth-focused programmes in South London, providing consistent leadership and operational stability.
As Programme Manager, you will
Person specification -Specific experience or skillKey: (E) Essential; (D) Desirable.
Experience of designing, developing and implementing charitable programmes especially to support development of young people from disadvantaged backgrounds (E)
Significant experience managing delivery of youth-focused programmes in a small but growing charity (E)
Strong leadership and team skills to motivate, support and work with a team of youth workers (E)
An excellent understanding and a proven track record of relevant experience working with young people (YP) from inner-city areas of high deprivation (E)
A positive attitude, high energy and enthusiasm for the work of the Damilola Taylor Trust (E)
Excellent communicator, planner and problem solver, a strong team player and an exemplary role model (E)
Self-directed, self-motivated with the ability to work on own initiative to plan and manage own and a team’s workload (E)
Knowledge, qualifications
·Knowledge of situational leadership and general management practices (E)
Knowledge of General Data Protection Regulations (E)
An understanding of safeguarding of children, young people and vulnerable adults (E)
Current DBS certificate (E) but, for a suitable candidate, the post might be offered subject to DBS being obtained)
Degree or relevant experience of working in the Social Sector, and or as a Youth work (D)
Experience of programme development processes and tools (frameworks, theories of change) (E)
Personal qualities
Commitment to own continuing personal and professional development
Commitment to the mission, vision and values of DTT
Flexibility to work in a hybrid job, place based; school locations and virtual
Commitment to effective relationship building and collaboration
Safer Recruitment
The Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Please be advised;
• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;
• we may approach previous employers for information to verify particular experience or qualifications;
The client requests no contact from agencies or media sales.
About the Roundhouse:
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.
The Role
The Philanthropy Coordinator will be responsible for supporting the wider Partnerships and Philanthropy team to deliver growth income targets year on year, including an ambitious target to double income from individual donors over 3 years.
The post holder will need experience in donor prospecting, including regular, efficient and in-depth prospecting, identifying, researching and planning approaches to donors. Experience in cultivation and stewardship is desired, as well as the ability to identify key moments to engage donors through communications and events.
This role is a key link to other internal teams, the ability to work collaboratively across multiple teams is essential. The post holder will be responsible for financial reconciliation, initial due diligence and data management. The role will also provide support to senior colleagues on donor meetings, diary management, room bookings, tours and cultivation events and other administrative tasks as needed.
Weekend and evening work may be required according to business needs.
About you:
You will be a highly organised and detail-oriented person with excellent written and verbal communication skills, strong digital proficiency in CRM/database systems and data analysis, with the ability to manage multiple workflows, priorities, and deadlines accurately and efficiently. Experience in fundraising and/ or a similar role whilst maintaining high standards of record-keeping is a must; alongside being committed to putting young people at the centre of work.
We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.
The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role.
For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by Sunday 21st June, Midnight
Contract: Permanent
Hours: 35 hours per week (excluding breaks)
Salary: £31,437.58 per annum
Application Deadline: Sunday 21 June, Midnight
Interviews: Expected to take place on Tuesday 7th July in-person
Benefits:
25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days
Ability to buy up to 3 days annual leave
Pension scheme
Cycle to Work, Tech and Home Scheme
Season Ticket Loan
Employee Assistance Programme (EAP)
Health Cash Plan
Group Life Assurance
Staff discount at our bar and café
Complimentary staff tickets
Enhanced Maternity, Paternity and Adoption leave
Staff networks, forms and social groups
All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.
Since the 1960s we've opened up space for creativity to empower people and communities - day in, night out



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an organised and proactive individual to identify new prospects (trusts, foundations, corporates and major donors) to support to the philanthropy team in their fundraising efforts.
The role will help develop and expand our prospect pipeline by identifying new opportunities and supporting the philanthropy fundraising team.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time
The client requests no contact from agencies or media sales.
Yeldall Manor is a Christian residential treatment centre near Reading for men struggling with addiction to drugs or alcohol. We are seeking someone strategic and relational to strengthen and develop all aspects of fundraising for Yeldall Manor, and to lead a new marketing and fundraising campaign. The appointee will join our senior leadership team and shape the next chapter of our development as we are at a pivotal moment of opportunity, with an ambitious vision to build our Christ-centred identity and practice, pursue excellence and impact, and expand our reach.
We are looking for someone who will:
You will be working alongside the existing Administration and Supporter Relations Manager, and other staff assisting with marketing and administration, based mainly at Yeldall Manor, which means you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details available on our website, which is currently under development.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.