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We are looking for a Data Management Officer to support the effective use of organisational databases and systems, working closely with the Data Quality Improvement Manager. The role will play a key part in supporting colleagues to access and use data systems effectively, administering platforms including StaySafe, and contributing to organisation-wide reporting.
The postholder will support service delivery by ensuring data quality, maintaining systems, and providing accurate reports to managers and senior leadership, helping inform decision-making across the organisation.
Applicants should have experience working with Microsoft Office systems and CRM databases, with a strong understanding of the importance of data quality and attention to detail. You will need good communication skills, the ability to work independently and collaboratively, and a proactive approach to improving ways of working.
The role will involve:
- Supporting staff with access to and use of databases and systems
- Acting as a first point of contact for database queries
- Maintaining dashboards and carrying out data quality checks
- Administering the StaySafe lone working system and supporting staff to use it effectively
- Producing regular and ad-hoc reports to support service delivery and organisational performance
- Delivering database training and supporting continuous improvement in data processes
Closing date: Sunday 21st June (11:59pm)
Likely interview date: Tuesday 30th June
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
About Us
We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.
Educating 1 in 41 young people in London, we now have 55 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.
The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London.
Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies.
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Summary
We are seeking a visionary Director of Digital, Data and Technology to shape the future of education at the Harris Federation.
Taking the lead on a bold, organisation-wide digital vision, you will drive transformation across more than 50 academies, using technology, data and AI to unlock better outcomes for thousands of young people.
This is a high-impact leadership role in which you will influence at the very top: advising senior leaders, delivering large-scale digital transformation, and building a modern, secure and data-driven organisation.
If you are a strategic, forward-thinking digital leader with a passion for innovation and making a real difference, this is your opportunity to create lasting impact at scale.
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Main Areas of Responsibility
The Director of Digital, Data and Technology will lead the strategic direction of digital, data and technology across the Federation, driving innovation, transformation and high-quality service delivery to support education and operational excellence.
Your responsibilities will include:
- Define and deliver the organisation-wide digital and data strategy
- Lead digital transformation to improve education and operations
- Oversee IT, cloud platforms, systems and cyber security
- Build and lead a high-performing technology team
- Enable data-driven decision making and analytics capability
- Enhance service delivery and user experience
- Lead major programmes, budgets and supplier partnerships
For a full list of responsibilities, please download the Job Pack.
Qualifications & Experience
We would like to hear from you if you have:
- Degree or equivalent qualification in a relevant technical discipline
- Senior leadership experience as a CDIO, CIO, CTO or equivalent, leading large-scale digital, data and technology functions
- Proven success in delivering enterprise-wide digital transformation in a complex organisation
- Experience developing and executing digital, data and technology strategies
- Strong understanding of cloud technologies (Microsoft 365, Azure) and enterprise architecture
- Expertise in cyber security, risk management and information governance
- Strategic thinker with the ability to translate vision into delivery
- Strong leadership and people development capability
- Exceptional communication and stakeholder engagement skills
- High level of commercial awareness and financial management
For a full job specification, please download the Job Pack.
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Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.
We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.
Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Responsibilities
Salesforce Platform Management
· Day to day management of the Back Up Trust Salesforce system
· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information
· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency
· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions
· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.
· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities
· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate
User Training, Support & Adoption
· Create and maintain user guides, training materials, process documentation, and knowledge resources
· Lead onboarding and refresher training sessions for new and existing staff
· Provide ongoing user support and troubleshooting to promote confidence and effective system use
· Identify gaps in user knowledge and recommend targeted training or process improvements
· Promote best practice use of Salesforce and associated systems across the organisation
· Gather feedback from users to improve system usability, processes, and adoption
· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams
· Develop a Salesforce adoption strategy to maximise organisational value from the platform
· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability
Reporting
· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making
· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities
· Support the development of a data-driven culture across the organisation
Governance & Data Stewardship
· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks
· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer
· Monitor and improve data governance practices, ensuring consistency of data standards across teams
Supplier & Project Management
· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner
· Support project delivery for future Salesforce developments and integrations
Data Protection Officer (DPO) Responsibilities
In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.
- Lead on compliance with UK GDPR and other relevant data protection legislation.
- Advise staff and leadership on data protection obligations, risks and best practice.
- Monitor compliance with organisational data protection policies, procedures and controls.
- Maintain and review the organisation's Data Protection Policy, guidelines and Privacy Statement.
- Promote a culture of data protection, data quality and responsible data management.
- Review and advise on Data Protection Impact Assessments (DPIAs) to ensure privacy risks are appropriately identified and managed.
- Act as the primary contact for the Information Commissioner's Office (ICO) and for data subjects on matters relating to data protection.
- Maintain and oversee the data breach register, ensuring incidents are managed and reported appropriately.
- Coordinate and oversee Subject Access Requests (SARs) and other data rights requests.
- Deliver training and awareness activities to support staff understanding of data protection responsibilities.
- Maintain up-to-date knowledge of data protection legislation and communicate relevant changes to the organisation.
Additional Responsibilities
In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:
· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.
· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.
· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.
· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.
· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.
· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.
PERSON SPECIFICATION
Experience
Essential
· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support
· Experience of working on the continuous development of a Salesforce system
· Experience managing CRM-related projects or workstreams
· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels
· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications
· Experience of developing effective working relationship with external development partners
· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· Experience with third-party form-builders such as Form Assembly
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Desirable
· Experience of a large-scale Salesforce implementation project in the Not for Profit sector
· Experience of working with email marketing platforms
Knowledge and skills
Essential
· Relevant Salesforce Administrator certification
· Project management experience, with demonstrable ability to deliver projects to time and budget
· Strong analytical skills and ability to design systems and processes to facilitate data analysis
· Knowledge and experience of UK data security law and principles
· Ability to communicate technical language to non-technical audiences, visually and verbally
· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality
· Be an enthusiastic, approachable and confident team player, with a willingness to learn
Desirable
· Project management qualification
Closing date: Rolling recruitment
We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Camden Disability Action (CDA) is seeking an exceptional Chief Operating Officer (COO) to play a pivotal role in shaping and delivering our mission as a leading user-led charity for Disabled people.
As COO, you will provide strategic leadership and operational excellence across the organisation, ensuring CDA delivers high-quality, accessible, and impactful services. You will translate our vision and strategy into effective day-to-day operations, driving performance, consistency, and continuous improvement across all areas of delivery.
As a key member of the senior leadership team, you will work closely with the Chief Executive Officer and Board of Trustees to support organisational strategy, governance, and long-term sustainability. You will bring strong strategic insight, alongside the ability to lead people, systems, and services with confidence and clarity.
You will have responsibility for core operational functions, including HR, Finance, Health & Safety, Data Protection, and Communications, as well as oversight of service delivery and contract management across CDA’s portfolio. You will ensure our infrastructure and processes are robust, compliant, efficient, and aligned to our values.
The successful candidate will be a confident and experienced leader, able to balance strategic thinking with strong operational delivery. You will also act as deputy to the CEO when required, providing trusted leadership across the organisation.
Due to the nature of the Chief Operating Officer role and the space-based approach of the Greenwood Centre, it cannot be delivered remotely. The post requires regular in-person operational delivery. However, we are open to offering one day of remote working per week, where practical.
CDA is committed to building a diverse, inclusive, and equitable workplace that reflects the communities we serve. We particularly welcome applications from Disabled people, people from Black, Asian and other minoritised communities, LGBTQ+ people, and others who are underrepresented in the charity sector and leadership roles. We are also open to considering flexible working arrangements, including job shares, where this can support the successful delivery of the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Reports to: Chief Operating Officer with dotted line to Head of Technology
Location: Hybrid - mainly at home, with monthly co-working days in London and meetings with team as required
Salary: £39,000 - £41,000
Hours: Full time; 37.5 hours a week, We are happy to consider requests for flexible or part time working
Contract: Permanent
ABOUT NOW TEACH
We believe that experienced professionals can make exceptional teachers who shape young lives. That’s why, since 2017, we’ve attracted, supported and championed those who make a courageous career leap into the classroom; more than 1,300 so far.
We currently have teachers in over 700 schools, teaching over 125,000 students. Our purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them.
We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools.
ABOUT THE ROLE
Role overview
The Data Manager is responsible for overseeing the collection, management, quality, security, governance and use of data at Now Teach. They are responsible for ensuring that Now Teach’s data is accurate, integrated between systems, well managed, accessible to support operational reporting, analysis, continuous improvement and strategic decision making.
This is a key role in ensuring we can identify, articulate and measure the impact of our work both internally, and with partners, senior stakeholders and funders as well as supporting our aims of operational efficiency and self-service. The role will continue to develop our data capability as an organisation to evaluate our impact and continually improve our processes.
The Data Manager will be adept at working with multiple stakeholders and helping navigate and simplify processes. They know how to pull information from our reporting systems alongside or combined with other data sources, including national benchmarks, to identify trends and patterns and provide that data to teams in a way that supports great decision making and improvement. They will have a passion for data engineering being hands on as well as being able to identify and implement improvements to drive our data forward.
In this role you will……
Data quality & governance
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Oversee Now Teach’s data systems, fundraising and monitoring and evaluation processes ensuring they are set up for reliable data capture and reporting
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Work closely with our data system product owners to ensure systems are set up and used to protect confidentiality, integrity and accessibility of data
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Oversee data pipelines and the data aspects of integrations between our core systems
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Be responsible for data accuracy, integrity, governance and consistency across systems, ensuring high levels of data accuracy, completeness and consistency
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Responsible for data capture across the organisation – Recruitment, Network, partners and donors
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Ensure compliance with the UK GDPR and that data is handled securely and ethically
Date engineering
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Be responsible for transitioning raw data into clean, structured and reliable datasets that are easy to understand and can be used for informed decision making across the organisation
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Be responsible for automating the collection of data from multiple systems so it can be reliably analysed
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Creating datasets and reports that support accountability, learning and improvement
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Develop our approach to data management and platforms, exploring the use of a medallion based data warehouse
Reporting, monitoring & impact
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Produce regular reports for teams, trustees, funders, and regulators.
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Support monitoring, evaluation, and learning (MEL) activities to evidence impact and outcomes.
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Enable accurate reporting for all teams from all key systems, developing self-service dashboards and reporting to support service improvement and organisational learning.
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Support analysis and data led strategic decision making by providing and making accessible reliable data
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Respond to ad‑hoc data and reporting requests, including grant applications and tender submissions.
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Use internal reporting systems and external data sources, including national benchmarks, to identify trends and patterns, to support data led strategic decision making and organisational learning.
Systems & improvement
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Responsible for effective data capture across all new areas of work, working with the Head of Impact, Head of Technology and relevant teams to define and agree data needs and ensure appropriate systems are in place to support high quality data
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Identifying opportunities to automate, streamline and improve data processes with an organisational ambition for data to be readily accessible for all teams
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Build meaningful reports and dashboards, working with the Head of Technology and engaging with internal teams required
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Maintain our data map and other related assets to ensure we have a clear view of what data we capture across the organisation and what we do with it
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Develop data management and data visualisation guidelines for Now Teach to ensure we have a consistent approach to gathering data
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Provide training and guidance to all Now Teach staff on data best practice
Key collaborators
In this role you will work closely with a wide range of stakeholders to achieve success, including...
Head of Impact – partnering closely to ensure the organisation has robust, high-quality data to effectively measure, evaluate, and evidence impact. You will support the development of meaningful insights that enable data-driven decision-making and continuous improvement.
Head of Technology – collaborating to ensure that data infrastructure, systems, and processes are fit for purpose, secure, and aligned with organisational needs, enabling efficient data management and integration across platforms.
CRM Product Owner – working together to optimise the use of the CRM system, ensuring it meets user needs, supports accurate data capture, and enables effective reporting and analysis across teams.
Director of Network and their team – providing clear, robust, and accessible data sets to support ongoing network design, planning, and delivery. Your work will help inform strategic decisions and ensure data is easily understood and actionable.
Director of Philanthropy, Marketing & Communications and their team – supporting donor reporting requirements, contributing to the development of compelling fundraising pitches, and providing key data sets to strengthen communications.
Director of Recruitment and their team – ensuring the provision of accurate and timely data to support forecasting and planning.
PERSON SPECFICATION
Who you are (qualities/values)
- A team player, you believe the best results come from working together. You’re always ready to share ideas, support colleagues, and celebrate team successes.
- You build great relationships wherever you go. You’re approachable, collaborative, and genuinely enjoy working with others to make a difference.
- Have a talent for taking complex data and turning it into clear, engaging data insights that everyone can understand – whether they are a data expert or not.
- Passionate about using data to support meaningful change and impact
- Enjoy being part of a small team where people thrive on working together and outside their designated roles occasionally to drive work forward
- Able to manage multiple projects, systems and data sets and keep track of how they interrelate
- Have a commitment to continuous improvement
- Comfortable working on your own and setting goals and deadlines, whilst responding to and prioritising ad hoc queries and requests
- Committed to your own personal and professional development
- Passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers.
What you’ll need to succeed in this role (experience/qualifications etc)
- High levels of accuracy and attention to detail
- Strong organizational and prioritisation skills
- Experience supporting impact measurement and reporting
- Knowledge of UK GDPR and data protection principles
- Advanced Excel and SQL skills
- Experience (or a willingness to learn) of engineering data pipelines, building and maintaining scalable data warehouses
- Have skills and experience working with Salesforce, or be open to learning how to utilise Salesforce; quick to learn new systems and help others to navigate them
- Have experience of project management, establishing operational systems and processes, with the ability to work autonomously
Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway.
WORKING AT NOW TEACH
Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 32% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices. We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, and we set clear expectations and celebrate the successes of teams and individuals.
Our Vision
Schools and students benefit from the inspiring professional and life experience of career change teachers.
Our Values
Now Teach has four core values which encompass how we work together to delivery our vision and mission: Drive impact through expertise; Focus on who matters most; Make change happen; and Build connections that amplify.
Our culture and values are central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.
In return we offer you
As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Christmas closure (25th Dec-1st January), a pension scheme with a generous 11% employer contribution, enhanced parental leave policies, a rewards platform with employee discounts, access to an Employee Assistance Programme and an annual professional development budget for each employee.
Working arrangements
Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.
Application Process
Please submit your CV and cover letter (max 2 pages for the cover letter).
Applications close on 16th June
First stage interviews will take place on 1st/2nd July online
Second stage interviews (if appropriate) will take place on 9th or 13th July online
Diversity, Equity & Inclusion
Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.
All applicants must have an existing Right to Work in the UK.
Safe Recruitment Procedure
Now Teach are committed to safeguarding and promoting the welfare of children and young people.To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to be supporting St. Lukes Hospice (Basildon & District), to find a part time Supporter CRM & Data Manager.
This is a hybrid role based at the peaceful countryside Thurrock Hospice site in Essex, with 22.5 hours (3 days) per week, working pattern can be discussed. (£18,034.28 - 23,393.39 depending on experience)
The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
You would be joining an inclusive and supportive team with access to employee benefits that include:
- They offer 30 days holiday plus bank holidays.
- Various discount cards and subsidised meals to helping give you access to healthy food options.
- A pension scheme with Scottish Widows.
- Organised social events every quarter and special events.
- Free parking.
The Role
Development, management and review of processes and procedures for all fundraising income and data across on and offline platforms.
Management and development of the Hospices supporter CRM (Donorflex), leading the relationship with the CRM provider and other data management suppliers.
Development and implementation of appropriate CRM training and reference materials for the Hospices CRM users.
Management of the fundraising and marketing data selection function.
Management of the teams reporting and insight function, ensuring provision of necessary reports, insights and learning to support future income.
Work with key colleagues across the organisation to support the wider Hospices Data Strategy and development of our data architecture.
Line management, development and provision of professional support and guidance to our Supporter Data Officers and volunteers.
The Candidate
Experience of CRM database management with excellent knowledge of CRM databases.
Experience of managing income and data processes and reconciliation.
Experience of working with data for marketing purposes, including compliant handling of communication preferences and building marketing data selections.
Experience of undertaking data analysis and presenting in appropriate formats to inform business decisions.
Demonstrable knowledge and understanding of data protection legislation and industry-specific regulation and experience of ensuring compliance within processes and working practices.
IMPORTANT NOTE
Please note applications are being reviewed at the end of May. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Who are we?
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About The Drive Partnership
The Drive Partnership, established by Respect, SafeLives, and Social Finance in 2015, is working to end domestic abuse and protect victim-survivors by disrupting, challenging, and changing the behaviour of those who are causing harm. The Drive Partnership does this through the development of innovative perpetrator responses and advocating for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators to increase the safety and freedom of all adult and child victim-survivors.
Purpose
Following a four-year investment from the Home Office announced in July 2025, the Drive Project – the Drive Partnership’s flagship intervention for high-risk, high-harm and serial perpetrators of domestic abuse – will expand across all areas in England and Wales, with the vast majority of funding flowing directly to local perpetrator services and victim-survivor services by nature of the Drive Project’s model.
To support the safe implementation of the expansion of the Drive Project intervention, we are seeking a proactive, solution focused individual to work with Drive Partnership and SafeLives, and our delivery sites to ensure our Data Protection policies and practice are up to date, and being consistently adhered to.
This is a new role and will spend two days working to support the Drive Partnership and one day to support SafeLives directly. For more information on SafeLives and the Drive Partnership, please see below.
The role is sensitive by nature and involves dealing with highly confidential and complex information.
Position context
This role sits within the Finance Department and is a critical support function across SafeLives and the Drive Partnership . The Data Protection Officer will be managed by the IT and Compliance Manager and will also work closely with the Head of Operations and Practice Advisors in the Drive Partnership, and , Heads and the Leadership Team to ensure the smooth operating of the business.
Responsibilities
- Data Protection
- Relationship Management
- Administration
Person Specification
Experience
Strong working knowledge of UK GDPR, Data Protection Act 2018, PECR, and ICO guidance and with relevant qualifications. Experience managing data protection compliance within a charity, public sector, or safeguarding‑focused organisation. Understanding of safeguarding principles, particularly relating to domestic abuse, confidentiality, and safe data‑sharing protocols.
Skills
- Ability to interpret legislation and communicate requirements clearly to non‑specialists.
- Strong analytical and problem‑solving skills with a meticulous attention to detail.
- Excellent written and verbal communication skills, with the ability to produce policies and understand complex procedures.
- Capacity to manage competing priorities and work independently in a part‑time capacity.
- High levels of integrity, discretion, and professional judgement when handling sensitive and data.
- Knowledge of secure data‑handling technologies and cyber‑security principles
Competencies
- Delivering quality
- Teamwork
- Communication & Relationship management
- Influence
- Innovation and creativity
- Teamwork and collaboration
- Communication and relationship management
- Self-management
- Goal orientation
Equality and Inclusion
SafeLives is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. We are keen to have staff that appropriately represents all the communities we serve as an organisation.
Lived Experience
We believe there is no ‘them and us’ in domestic abuse, and recognise that applicants may have direct or indirect experience of their own, whether disclosed or not. We are committed to placing lived experience of domestic abuse at the heart of all we do, and colleagues who chose to share their personal expertise can do so openly and with organisational support.
If there is any discussion during the course of the recruitment process regarding a candidate's personal experience of domestic abuse, it will be treated confidentially and will not be shared outside of the interview panel/Human Resources.
The client requests no contact from agencies or media sales.
We are seeking a Supporter Services Administrator to join World Horse Welfare's Fundraising Supporter Services team based at our Head Office in Snetterton, Norfolk on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.
This role is key in providing excellent customer service to the charity’s supporters, processing all charity income efficiently, and maintaining the supporter database to the highest standards.
KEY RESPONSIBILITIES
Supporter Care & Communication
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Provide high‑quality customer care across all channels, including telephone orders, donations, membership and general enquiries.
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Answer all supporter queries professionally and within agreed timeframes.
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Ensure supporters receive the correct communications in response to their donations.
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Produce timely and accurate thank‑you letters.
Income Processing & Administration
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Browse, create, amend and allocate payments to supporter records using data processing systems.
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Reconcile income with daily income sheets.
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Allocate income and produce daily income reports.
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Take Direct Debits over the telephone in line with DD Scheme legal requirements.
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Administer all charity income paid by Direct Debit.
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Process payments received from third‑party agencies (e.g., JustGiving).
Database & Record Management
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Create and maintain accurate supporter records on the charity’s CRM system.
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Liaise across the charity to ensure all agreed stakeholders are administered effectively and efficiently.
Fundraising Support
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Assist the fundraising team with administration and fulfilment of supporter products, including merchandise sales and the individual giving programme.
General Administration
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Sort and open Head Office post in line with service level agreements and standard operating procedures.
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Undertake other tasks as directed by the Senior Supporter Services Officer.
Health & Safety Responsibilities
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Comply with World Horse Welfare policies to ensure risks in the working environment are minimised.
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Raise any health and safety concerns with your Line Manager or the charity’s Health & Safety Advisor.
PERSON SPECIFICATION
Experience & Knowledge
Essential:
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Experience in data entry and administration.
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Proven customer service experience, including handling enquiries and resolving issues.
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Good understanding of database functionality.
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Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook).
Desirable:
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Working knowledge of mail‑order systems.
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Telephone sales experience.
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Experience using a charity fundraising CRM system.
Skills & Abilities
Essential:
-
Strong telephone manner with a professional, approachable communication style.
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Highly proficient keyboard skills with strong accuracy.
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High attention to detail with a focus on accuracy and quality.
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Excellent verbal and written communication skills.
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Confident communicating with people at all levels.
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Effective at prioritising workload and managing multiple tasks.
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Flexible and adaptable approach to work.
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Ability to work both independently and as part of a team.
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Able to work well under pressure and consistently meet deadlines.
Desirable:
-
Understanding of the function of a fundraising database.
Apply today
Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.
Closing date: Sunday 14th June 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
Pay: £63,099.00 per year
Job title: Director of Services
Hours per week: 37 hours Monday to Friday
Salary: £63,099
Location: Coventry and Warwickshire
About the role
Would you like to play a key role in improving the lives of older people living within Warwickshire and Coventry? We have a rare and exciting opportunity to join our senior management team at a time of significant change for the charity. Trustees have set out an ambitious strategy for growth and long-term sustainability that is supported with significant investment in technology, buildings and staffing resources. This investment will enable us to expand the reach of our current service offer and enable the growth of new services that meet the growing needs of our communities.
Our current service offer includes a range of dementia support services, home support, advice, financial support services, counselling, befriending, social groups and activity centres.
As Director of Services, you will maintain and develop service quality, support and develop a team of managers. You will build strong strategic stakeholder relationships and play a significant role in the broad leadership of all aspects of the charity.
How to apply
Please apply directly on our charity website Age UK Coventry & Warwickshire. If you would like an informal discussion regarding the role please email or phone us.
Age UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Staff benefits include:
- Employee Assistance Programme
- Blue Light Discount Card
- Age UK Discount Portal
- Tickets for Good
- 27 days annual leave + Bank Holidays (Pro Rata)
Closing Date: 8am on Monday 6th July 2026
Interview Date: Week Commencing 13th July 2026
Work Location: In person
The client requests no contact from agencies or media sales.
AT Beacon Project Support Officer (Operations & Data)
Salary: £26,500 – £28,000 per annum (depending on experience)
Contract/hours: 12-month fixed term (with potential to extend) | 35 hours per week (flexible, with occasional evenings/weekends)
Location: Hybrid – Office / Home / Community Sites (Lambeth)
About the Role
This is a pivotal role at the centre of a growing, community-led health initiative. The Project Support Officer (Operations & Data) will play a key part in coordinating day-to-day operations, monitoring performance, and ensuring the smooth delivery of the AT Beacon Project.
Key Responsibilities
- Programme Operations & Delivery: Coordinate Beacon Hub activities and manage operational logistics and support the delivery of key initiatives, such as the Fruit & Vegetable Prescription Programme.
- Data, Reporting & Insights: Maintain accurate and high-quality data systems, produce regular reports, support dashboard development, and analyse trends to inform decision-making.
- Stakeholder & Partnership Support: Act as a key point of contact for internal teams, community partners, and public health stakeholders. Support effective communication and collaboration across the project.
- Senior Leadership Support: Assist with SMT coordination, prepare briefing materials, and track actions and deadlines.
- Events & Outreach: Contribute to planning and delivering community events, workshops, and outreach activities.
- Communications & Digital Support: Support website updates, digital content creation, and social media activity.
Person Specification
- Essential: Experience in project/operations/data roles; strong organisation; data reporting skills; MS Office proficiency; strong communication
- Desirable: Public health or social prescribing experience; partnership working; monitoring & evaluation knowledge.
- Core Competencies: Ownership and accountability, Analytical thinking, Adaptability and problem-solving, Collaboration and relationship-building, Attention to detail.
Why This Role Stands Out
Opportunity to shape a growing community health model, work with senior leadership, and make a visible impact on health inequalities.
How to Apply
If you are passionate about advancing health and wellbeing in Lambeth and possess the drive to make a tangible community impact, we invite you to apply.
To be considered, please submit your CV along with a completed application form.
Closing date: 11 June 2026.
STRICTLY NO CONTACT FROM AGENCIES OR MEDIA SALES
Are you passionate about restoring nature, and want to develop your technical expertise within an organisation which provides data and insight into environmental decision making, both locally and nationally.
Somerset Environmental Records Centre are looking for a Data Officer who can help us deliver our core services, but also help us to build upon those, to maximise our conservation impact.
Data Officer – Somerset Environmental Records Centre
Salary: Banding Level 2 - £26,500 - £28,000 per annum
Contract type: Permanent
Working hours: Full time
Location: Taunton, Somerset (Opportunity for hybrid working)
About Us:
Somerset Wildlife Trust is a local independent charity. We are the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We protect, and lead the recovery of Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians.
The Somerset Environmental Records Centre (SERC) is a non-profit organization hosted by the Somerset Wildlife Trust. We serve as the county’s central hub for data regarding wildlife sightings, habitats, and geology.
About you and the Role
You’ll be part of a team where new software and techniques can do some of the heavy lifting, but we also need you to be resourceful and innovative in your thinking. You will work closely with our Data Manager and colleagues, to refine existing systems and processes, and ensure best practice is embedded in everything that we do. Including within the centre’s data acquisition, collation, synthesis, management and analysis, where diligence and achieving efficiencies, are both priorities.
Principal elements of the role are to assist in the Data Management process within SERC, data governance and policy, data collection and capture, storage, security, integration and analysis. This includes software management and working with existing data and acquiring or accessing new data and evidence from varying sources. You’ll help ensure all incoming and outgoing data processes run smoothly, securely and are up to date, to fulfil SERC’s mission as the ‘go to’ ecological data evidence provider for the county.
Whilst working closely with the Data Manager and Head of SERC, there will be opportunities for personal development and to work with other team members in the promotion and growth of SERC, ensuring environmental information is gathered, stored, analysed, interpreted and managed in line with the requirements of the SERC partnership.
Responsibility 1: Data Management
- Helping maintain the integrity of SERC data in the databases and GIS system. This includes the establishment and conformity to SERC IT policies and protocols, ensuring that data integrity is maintained, routine data quality processes are carried out, and data protection legislation is adhered to, for example regarding personally identifiable data such as GDPR.
- Uploading data to the databases as required. Responsible for the smooth and timely transfer of data between databases/systems, such as uploads from Mapmate files and NBN uploads/extracts, discussing and resolving technical issues as necessary.
- Carrying out the analysis of SERC’s data holdings and identifying gaps at least annually in order to inform the following year’s activities.
- Undertaking SLA deliverables regarding data extracts in a timely and accurate manner as required by each Service Level Agreement.
- Providing technical input to the development of SERC software applications to assist SERC in streamlining its services and developing its products.
- Working with the SERC Data Manager and team to optimise SERC’s Engineering Data Management Process to facilitate current and future mandatory Government policies, such as BNG etc.
- Actively sharing IT and systems knowledge and skills with colleagues and volunteers.
Responsibility 2: Data Security
- Working with the SERC Data Manager to continually maintain robust systems and processes, and seek improvements in data security, for example embedding metadata into spatial outputs etc.
- Ensuring backup arrangements are adequate, ensuring data is as secure as it can be and that recovery procedures work as expected.
- Implementing the correct processes, tools, and controls to secure and protect SERC’s databases against accidental and intentional threats. Secure sensitive data and maintain the confidentiality, availability, and integrity of the databases and associated applications, systems, physical and virtual servers, including all other storage medium held on and off-site, and network infrastructure.
We offer some fantastic benefits including:
- 7% employer pension contribution
- Life assurance
- Flexible and agile working
- Wellbeing support – EAP, wellbeing champions
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays) + Christmas shutdown
- Staff social calendar and events
The opportunity to make a real and positive difference to nature, communities and the climate
Closing date: Monday 15 June 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.
In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms.
With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole.
Key responsibilities:
Insights, analytics and reporting
- Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
- Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
- Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency
Data systems and processes
- Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed
- Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data
- Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
- Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial.
You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.
CLOSING DATE: Tuesday 23 June 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Spark is looking for an inspiring CEO to help lead our next chapter.
This is a part-time (20–24 hours), hands-on leadership role where you’ll work closely with staff, volunteers and trustees to shape strategy, grow projects, and strengthen community impact.
If you are:
- A confident, values-driven leader
- Passionate about supporting communities and families
- Skilled at building partnerships and driving change
we’d love to hear from you.
Spark is a friendly, community-focused charity making a real difference through the provision of services to families and residents across Burntwood. We’re looking for an inspiring and organised Chief Executive Officer to lead our work, support our team, and help shape the future of the charity.
About the Role
This is a hands-on, people-focused leadership role where you’ll work closely with a supportive team of staff, volunteers, and trustees.
You’ll oversee key projects including:
-
National Lottery Bright Beginnings Grow & Thrive (family support)
-
Lichfield District Council Community Connections (support for residents)
What You’ll Be Doing
-
Demonstrating vision, energy and enthusiasm
-
Leading and supporting a committed team of staff and volunteers
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Working alongside trustees to shape strategy and direction
-
Developing and growing community projects
-
Building strong partnerships locally
-
Overseeing funding, budgets and sustainability
-
Ensuring services genuinely meet local needs
About You
-
A confident and supportive leader
-
A passion for provision of quality services to children and families
-
Capacity for reflective practice and managing change
-
Passionate about community work and making a difference
-
Great communicator who enjoys working with people
-
Organised and able to manage a varied workload
-
Calm, flexible and solution-focused
What You’ll Get
- A supportive and welcoming team of staff, volunteers and trustees
- Flexibility and a good work-life balance (20-24 hours negotiable dependent on candidate and skills - typically between Mon–Fri, 9–3)
- The chance to shape and grow a well-loved and respected award-winning local charity
- Lots of opportunity to bring ideas, develop projects, and enjoy a rewarding role whilst doing meaningful work that makes a difference
- Annual leave entitlement includes four weeks of flexible leave, to be taken at times agreed to suit your needs and service requirements, plus three additional periods of organisational closure (Christmas, Easter and a summer closure week), providing a total leave entitlement of at least six weeks per year.
- Wellbeing activities and focus
- Family friendly employer
Key Details
- Location: Burntwood (with some home working and local travel)
- Hours: Part-time, all year round (not term-time only)
- Reporting to: Board of Trustees
- Hours: 20-24 hours per week. Dependent on candidate and experience.
- Job share/additional hours may be available.
- Salary: 37.5hr week FTE £40,775 equivalent to £20.91 an hr
- Contract: Permanent. The role is currently supported by National Lottery funding for an initial period of 3.5 years, with the CEO role being key in leading the organisation’s long-term sustainability and growth.
We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This role is subject to an enhanced DBS check and satisfactory references. We are committed to equality of opportunity and welcome applications from all suitably qualified candidates regardless of background, protected characteristics, or personal circumstances. We will use your personal data for recruitment purposes only, in line with UK GDPR. For further details, please see our Privacy Notice.
The deadline is 5pm 3rd July 2026
We are Spark, a community-centered charity located in Burntwood, Staffordshire, founded in the summer of 2015 providing a range of family support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CALM (Campaign Against Living Miserably) is a growing organisation on a mission to save lives. We have just launched an ambitious five-year strategy, alongside a bespoke Behaviour Change/Engagement Framework and a new Measurement System designed to help us understand and demonstrate the impact we are having. Data is at the heart of how we will get there.
The Opportunity
This is a newly created, senior contract role at an exciting inflection point for CALM. We are building the analytics foundations that will underpin our long-term growth and impact.
You will help us embed our new Behaviour Change Framework and Measurement System into practice. And also help strengthen the organisation’s analytics maturity, ensuring our Azure data warehouse and Power BI reporting capabilities are fully utilised and embedded into decision-making.
This is a senior role, but it is also highly hands-on. We are a small organisation and are looking for someone who is equally comfortable shaping strategy, building frameworks, improving infrastructure, and directly delivering analytical work.
Key Responsibilities
Embedding Our Behaviour Change Framework & Measurement System
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Help us put our newly launched Behaviour Change Framework and Measurement System into practice across the organisation
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Support the setting of baselines and targets for our five-year OKRs, and define the year-to-year milestones that will track our progress
-
Audit the data we already hold, identify the gaps, and develop new data collection methods where needed
-
Design how we report, review, and evaluate against the framework
-
Create practical guidelines and clear rules for using the framework and associated survey questions
Building Our Analytics Infrastructure
-
Take ownership of our Microsoft Azure Data Warehouse and Power BI environment, and drive meaningful adoption across the organisation
-
Build and mature our data pipelines so that all key data sits in one place and is reliable, consistent, and usable
-
Oversee the development of scalable data models, reporting structures and analytics processes that provide clear actions
-
Deliver high-quality, actionable dashboards, KPIs, and reporting frameworks that support decision-making at every level
-
Work with external data engineering consultancies where appropriate to accelerate delivery
Setting Us Up for Long-Term Success
-
Establish the data and analytics foundations that will support CALM's growth and scale
-
Create sustainable processes, documentation and ways of working that ensure capability and knowledge remain embedded beyond the life of the role
-
Develop a practical forward-looking plan for data and analytics at CALM
-
Champion data literacy across the organisation, building confidence and capability in the teams around you
Leading & Collaborating
-
Lead and manage our Data Analyst, who will report directly into this role.
-
Work closely and collaboratively with our Senior Insight Manager to ensure strong alignment between our Insight and Analytics functions
-
Engage confidently with senior stakeholders including the CEO, COO and Senior Leadership
Experience
Essential
-
Proven experience in a senior data or analytics role, with hands-on delivery experience
-
Good understanding of data warehousing, data modelling and analytics best practices
-
Strong technical skills across data modelling, SQL, Power BI and modern data platforms
-
Experience working with cloud-based data platforms (ideally Microsoft Azure)
-
Practical experience building and maturing analytics capabilities in a growing organisation
-
Experience developing reporting frameworks, KPIs and performance measurement approaches
-
Knowledge of web analytics tools such as GA4 and CRMs e.g. Salesforce
-
Strong written and verbal communication skills
-
A highly organised and structured approach, with strong attention to documentation and process design
-
A collaborative working style and the ability to build strong relationships across a small, mission-driven team
-
Experience managing and mentoring junior analysts
-
A hands-on, pragmatic mindset with the ability to prioritise effectively and focus on impact
Desirable
-
Previous data engineering experience
-
Management of AI/ML workflows and predictive analytics projects
-
Experience working within a charity, non-profit, or mission-led organisation
Why work for us?
Reports to: Director of Data and Innovation (Seun Akindele)
Contract: 12month FTC
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: per annum
A work environment that values creativity, personal growth and collaboration.
Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early.
About us:
We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.
We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.
We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
To help people end their misery, not their lives.

The client requests no contact from agencies or media sales.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle.
About the role
You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks.
This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers.
About you
We would love to hear from if you:
- Are highly organised with excellent attention to detail.
- Communicate clearly and professionally, both in writing and verbally.
- Enjoy supporting and advising others, delivering exceptional customer service.
- Can work effectively with teams and colleagues across departments to achieve shared goals.
- Handle confidential information with professionalism and discretion.
- Are proactive, adaptable and committed to continuous improvement.
- Have experience in HR administration and a solid understanding of core HR processes.
- Have experience providing HR information, advice and guidance.
- Have worked with and are confident using HR systems and understand the importance of data accuracy.
The client requests no contact from agencies or media sales.





