Data management jobs

The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.

The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.

The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.

Why Join Us:

Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.

BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.

Person Specification 

Essential

• Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.

• Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.

• Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.

• Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.

• Experience of leading or supporting governance processes, including board reporting, risk management and compliance.

• Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.

• A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.

• The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.

• The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.

Desirable

• Experience of working in or with the music industry, creative industries or arts and culture sector.

• Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.

• Experience of implementing or managing a CRM system, project management platform or other operational technology.

• Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.

• Experience of leading an organisation through a period of significant change, transition or growth.

• An existing network within the UK music sector, creative industries or racial equity and social justice space.

At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!

To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

Project Intercept is our initiative that works with technology companies to prevent child sexual abuse online. We design and embed warning messages into platforms to interrupt harmful behaviour and signpost people to support through our Stop It Now service.

Over the past two years, Project Intercept has shown that these interventions can reach large numbers of people and contribute to meaningful behaviour change. We are now entering the final year of the project, with a focus on widening our impact – growing partnerships with more tech companies while continuing to support and strengthen existing relationships. 

This role sits at the centre of that work, supporting both the coordination and development of Project Intercept’s partnerships. The postholder will engage with a wide range of external stakeholders, including major technology companies, government, law enforcement and third sector organisations, helping to build and maintain positive working relationships while ensuring activity is well organised, progressed and delivered effectively. Alongside this, the role will support project delivery, evidence gathering and internal coordination, helping the programme run smoothly, reach more partners and maximise its impact.

For a more detailed job description, please review the job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Wednesday 10th June. Interviews are schedueld to take place on 17th June (stage 1 online) and 23rd June (stage 2 in-person).

Please note that only applications with all sections completed will be reviewed during shortlisting.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#project #officer #projectcoordination #advocacy #prevention

The Youth Involvement Lead is focused on ensuring that youth voice and lived and living experience is integrated into work across the Charlie Waller Trust. The exact focus of the work will shift over time in line with the interests of each cohort and needs of CWT, but is likely to include: supporting the Youth Ambassadors both operationally and pastorally to contribute to our Charitable Activity at varying levels of lived and living experience engagement (e.g., coproduction, participation, involvement and consultation); developing and improving our internal processes and outputs including our communications work, fundraising work, equity, diversity and inclusion, and sustainability agendas; and supporting the CWT staff team to better understand lived and living experience perspectives so they can carry out their roles more effectively.

This role would suit an individual with a strong commitment to maximising the impact of this work. We are seeking a proactive and motivated person who is skilled at developing and nurturing relationships with partners, supported by excellent interpersonal abilities.

Key responsibilities and duties
The successful candidate will be confident in delivering remote support to individuals with lived or living experience of mental health challenges, as well as those supporting others with mental health needs. They will be able to engage empathetically, communicate effectively, and create a supportive and inclusive environment.
Youth Involvement team delivery:

• Act as the first point of contact for the freelance Youth Ambassadors, connect them with various stakeholders across the employed team at the Trust, including the Communications, Fundraising and Charitable Activity teams, facilitating effective working relationships. To include, for example, managing the process, recordings and dissemination of the Youth Ambassador podcast; connecting the Youth Ambassadors to contribute to Charitable Activities emerging Communities work; and supporting the development of the CWT staff team's understanding of lived and living experience
• Facilitate the co-production of resources and training between our Youth Ambassadors and freelance trainers in person and online
• Engaging organisations and groups of young people in new partnerships and relationships with the Trust in line with our strategic priorities (e.g., research Patient and Public Involvement and Engagement focus groups)
• Represent the Youth Involvement team at all full CWT team meetings, reporting back to Ambassadors on the wider workings of the Trust to ensure they feel a sense of connection and belonging to the wider team
• Attend CWT team days with Ambassadors, ensuring they are supported and given a platform (typically annually)

Youth Involvement team management, administration and support:

• Manage our six Youth Ambassadors from across the UK
• Allocate all tasks and time given to the Youth Ambassadors, keeping track of work allocation and progression
• Review and approve Youth Ambassador invoices and expenses, provide oversight of the allocated budget spend and contribute to shaping the Youth Ambassador budget for next year
• Work with the freelance Youth Involvement Coordinator, agreeing a workplan with tasks and project timelines, and checking in regularly
• Schedule and deliver 1:1 sessions with each Youth Ambassador monthly to check-in on work progress, support joined up communication with the wider organisation, and discuss potential opportunities from both the Trust and the Youth Ambassador
• Lead and manage the quarterly Youth Ambassador meetings including development of a collaborative agenda, collating updates from internal staff team, and following up on actions from the meetings
• Oversee programme evaluation and the implementation of changes according to iterative evaluation findings

Other:

• Work as a team player supporting shared tasks such as call handling, meeting coordination, and occasionally managing shared inboxes.
• Always ensure compliance with data protection regulations, safeguarding, confidentiality and relevant organisational policies and procedures.
• Other duties as may be reasonably expected by the Trust, appropriate to the grade and responsibilities of the post.

Person Specification – Youth Involvement Lead
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.

Skills required

Essential

• Ability to think strategically, so as to horizon scan, spot opportunities, and advise CWT on emerging trends/issues
• Well-developed communication skills to share often complex and sensitive information, orally and in writing, to a range of audiences
• Excellent attention to detail and very good Microsoft Office 365 skills
• Ability to work efficiently, accurately and at speed as necessary, prioritising effectively and working to deadlines
• Ability to exercise discretion and good judgement in dealing with confidential matters
• Budget management skills and high levels of organisation

Experience

Essential

• A strong track record of delivering against project or initiative targets regarding timelines and expected outputs including budgets
• Experience of working with young people who have lived and living experience of mental health challenges (this can be in a range of settings e.g., education, healthcare, volunteering etc)
• Knowledge and understanding of wellbeing policies / safeguarding processes and procedures
• Experience of engaging young people in groups and individually
• Knowledge or experience of working in meaningful participation / co-production with young people

Desirable

• Knowledge of the education and/or health sector, ideally some experience of working within schools / colleges / universities or a mental health care setting
• Experience working in the UK charity sector

Personal attributes

Essential

• A commitment to working to diversity, equity and inclusion, and a desire to meet the charity’s objectives.
• Passionate about the value of youth voice and excited about enabling lived and living experience to inform a mental health charity's work
• Ability to work flexibly around the timetables and commitments of the Youth Ambassadors, who also study and/or work elsewhere
• Capable of working as part of a team and autonomously
• Initiative-taker and solution-minded with a proactive attitude towards any task or challenge
• Professional, enthusiastic and flexible, with a strong willingness to listen and learn
• A commitment to working to meet the charity's objectives

To apply
If you would like an informal discussion with the current post holder, Naomi Dannatt, this can be arranged by emailing recruitment(at)charliewaller(dot)org
The deadline for applications is 12noon on Friday 5 June.
Please submit via your chosen job website, or send your CV and a supporting statement to the email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers.
Applications will not be considered without a supporting statement.
You will hear back from us by Tuesday 9 June, if not before and should you be shortlisted, an interview will take place on the morning of Thursday 11 June in Newbury.
We will provide 50% of the interview questions in advance so that all candidates can perform at their best.

Our client is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. With a committed, dedicated staff team and clear plans to scale reach, support and impact, this charity lives its values by being positive, collaborative and ambitious in all it does.

Business Development Manager

Hybrid - predominantly home-based with occasional travel

Permanent

22.5 - 30 hrs hours per week (negotiable, 3-4 days a week)

£39,000 - £45,000 (pro-rata for part-time hours)

Reporting to the Director of Income and Engagement, you will identify, assess and manage contract and funding opportunities. You'll lead the development of compelling, high-quality and cost-effective bids and proposals (including re-securing existing contracts), coordinating bid plans and bid teams to ensure a consistent approach. You will also support mobilisation of new contracts and services and build relationships with commissioners, funders and partners. Using insight, outcomes data and carers' feedback, you'll strengthen bids, inform service improvement and support the development of innovative service models that improve outcomes for carers.

To be successful in this role, you will bring a strong track record of securing new contracts and re-securing existing contracts, with experience of commissioning and procurement processes in health, social care or the voluntary sector. You'll have proven experience of leading bid development activity and bid teams, producing high-quality, persuasive proposals to tight deadlines, alongside strong senior stakeholder engagement skills with commissioners, funders and partner organisations. You'll bring a good understanding of health and care systems (including Local Authority and Integrated Care System priorities and pressures), plus experience of service design and improvement, working collaboratively with multi-disciplinary teams and people with lived experience.

How to apply

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4) by COB on Monday 8 June. . Interviews will be held on Monday 15 June and Friday 19 June. 

Hybrid working with regular travel to our London Bridge Office

What the job involves

Be part of shaping a vital new service supporting men affected by the sexual wellbeing challenges associated with prostate cancer and its treatment.

Working as part of our Specialist Nurse team, and alongside our new Sexual Wellbeing Service Manager, you’ll provide personalised, compassionate support to men and their partners, helping them navigate their sexual health and wellbeing including treatment side effects such as erectile dysfunction.

You’ll deliver this support across our helpline channels; phone, webchat, WhatsApp and email, offering expert, unbiased information that empowers people to make informed judgements. You’ll also work with men referred from NHS partners as part of our new Movember funded service, focusing on those who need timely, specialist intervention.

You’ll help shape how this service grows. That includes:

· supporting the development of targeted sexual wellbeing resources

· contributing clinical insight to service improvements and new projects

· helping to deliver online group support, patient classes and webinars

· working with colleagues across Prostate Cancer UK so that the latest clinical knowledge informs our wider activities, from education sessions for clinicians to our written health information

· representing the charity at external events where needed

· collecting and recording data to help us understand impact and continually improve

This role blends hands on support with the chance to influence a pioneering new approach to sexual wellbeing for men affected by prostate cancer. You’ll be part of a supportive, expert clinical team and will have ongoing opportunities to develop your practice.

What we want from you 

You’ll be a registered nurse with experience working at NHS Band 6 or equivalent, and you’ll bring a real passion for improving outcomes for men living with and beyond prostate cancer. You’ll already have experience supporting patients with sexual wellbeing needs, whether through erectile dysfunction clinics, sexual health services, oncology or urology pathways, and feel at ease talking openly and sensitively about issues like erectile dysfunction, intimacy and treatment related changes.

You’ll be an excellent communicator who can explain complex clinical information clearly, whether you’re on the phone, responding to a WhatsApp message or delivering a webinar. You’ll be comfortable working unsupervised, while also being a supportive, collaborative team member.

We’re looking for someone who:

· is confident supporting men and their partners through sensitive, often emotional conversations

· can work calmly and professionally across multiple digital channels

· is curious and keeps their clinical knowledge up to date

· is organised, adaptable and able to manage a varied caseload

· understands how to use data and feedback to improve services

· actively supports equity, diversity and inclusion and is committed to allyship in practice

Above all, you’ll care deeply about helping men live well, offering empathy, clinical expertise and reassurance when it matters most.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Monday 14th June 2026. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 29th June 2026. We’re expecting the interviews for this role to be held online.

Compassion in World Farming International is a global movement transforming the future of food and farming. As our Global Head of Major Donors, you’ll lead and grow a high-impact global philanthropy programme, generating significant income from high-net-worth individuals and principal donors to support our mission to end factory farming.

Role type: Full-time; Permanent

Location: Godalming, UK (hybrid working pattern 2x days in the office: Team days Tuesdays & Thursdays)   

Salary: £55,000 -£60,000 per annum (depending upon skills and experience)   

About the role 

As our Global Head of Major Donors, you’ll help shape and deliver an ambitious global major donor strategy, building a strong pipeline of five and six figure donors across key markets, including the UK, US and Europe while personally cultivating high-value relationships. Alongside this you’ll provide strategic oversight of our growing global mid-level donor programme. As part of this role you’ll work closely with senior leaders across Compassion, where you’ll help translate our work into compelling propositions that inspire meaningful, long-term support.

As our Global Head of Major Donors, you’ll be responsible for:

• Leading the global major donor and mid-level fundraising programmes to deliver sustainable income growth across the UK, US and key European Markets
• Building and executing strategies to grow five- and six-figure gifts, with a focus on £50k+ donors
• Personally cultivating, soliciting and stewarding a portfolio of high-value donor relationships
• Developing compelling donor propositions and exceptional supporter journeys
• Driving pipeline development and prospect acquisition through insight led strategies
• Leading and developing a high-performing small team of fundraisers based in the UK, US and Europe
• Overseeing income forecasting, KPIs and CRM data quality to support strategic decision-making for this programme
• Collaborating across teams to maximise donor engagement, events, and global fundraising impact. 

About you

To succeed in this role, you’ll be a strategic and relationship focused leader, with a strong track record of securing high-value gifts and growing philanthropic income streams across different markets. You’ll need to bring a blend of strategic thinking, emotional intelligence, and leadership capability, where you are able to inspire donors and team members, while delivering against ambitious income targets.

Skills and experience you’ll need to bring:

• Proven success securing five and six-figure gifts from high net worth individuals
• Experience working in international fundraising contexts, ideally with experience of the US and/or European markets
• Experience designing and delivering major donor growth strategies
• Experience of leading or contributing to mid-level giving programmes 
• Strong personal track record in cultivating, soliciting and closing high-value gifts
• Experience leading and developing passionate, high-performing fundraising or philanthropy teams
• Strong financial and analytical skills, including forecasting and pipeline management
• Ability to create compelling, tailored donor journeys and propositions
• Outstanding communication and stakeholder engagement skills, with confidence to influence at senior level
• A collaborative, proactive approach with a clear commitment to our mission

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is a rare opportunity to shape global philanthropy and deliver lasting impact for animals worldwide. 

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Electric car scheme available
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to apply and key dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. 

Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing date: Friday 5 June 10am

1st Stage (Teams) Interview: Wednesday 10 June

2nd Stage (Face to Face at HQ) Interview, with task: Wednesday 17 June

“Join us in building a more compassionate future for animals, people, and the planet.”

As part of Stage 1 interviews, shortlisted candidates may receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.

About Compassion

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

We are excited to be collaborating with St. Luke's Hospice (Basildon & District),  to support them with finding an Individual Giving Manager to manage the implementation of the individual giving strategy and develop the existing programme of activities and products. 

This is a hybrid role based at the peaceful countryside Thurrock Hospice site in Essex, with 3 days a week in the office.

The Charity:
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.

You would be joining an inclusive and supportive team with access to employee benefits that include:
- Time off to do as you please - we offer 30 days holiday plus bank holidays.
- Discounts at local fitness clubs, access to practical and emotional support.
- A pension scheme set up for you with Scottish Widows. 
- The opportunity to develop in your career with different options depending on what suits your role best. 
- Flexible working.
 
The Role:
Develop annual delivery plans and lead delivery of individual giving fundraising products to achieve budget net income, working across products including: on and offline cash appeals; supporter newsletters; regular giving; gifts in celebration; and incentivised giving.

Project manage all elements required to deliver planned activities, including: producing plans, budgets and briefs; liaising with internal teams and external suppliers/agencies; writing and reviewing copy; and proofing artwork.

Plan and deliver the Hospice’s flagship in memory appeal, ‘Light up a Life’, including a cash appeal, local remembrance services, public dedication list instalments and a community radio show.

Monitor and evaluate income and expenditure, taking corrective action when necessary to reach targets.

 
The Candidate:
Experience of individual giving / direct marketing within the not-for-profit sector, or comparable experience within the commercial sector.

Experience of using a variety of on- and offline channels to deliver successful marketing campaigns to acquire and develop donors / customers, including direct mail, email and social channels.

Experience of managing income and expenditure budgets, including reforecasting, and setting and monitoring performance against KPIs.

Experience of audience segmentation and use of data analysis to inform marketing / fundraising activity.

 
IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We're looking for a kind, compassionate and resilient Customer Contact Centre Officer to join our Central Service Team located in Islington.

£26,936.00 per annum, working 35 hours per week.

Fixed Term Contract for 12 months

Want to feel in control of your career? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• As a member of the Customer Call Centre be the first point of contact for customers and staff
• throughout the organisation on all enquiries
• Deal with enquiries on Housing Management, Maintenance and Customer Support
• Receive and action maintenance requests for owned, managed or leased properties
• Receive, log and transfer complaints received in accordance with Look Ahead's policy and procedure
• Data entry into IT systems and databases for reporting and performance indicators
• Support of administration functions within the team

About you:

• Approachable and open behaviour. Works as part of a group or team
• A strong approach and commitment to providing an excellent customer service
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their

What you'll bring:

Essential:

• Educated as a minimum to GCSE English and Maths or equivalent
• IT literate and can use Microsoft software packages and housing management systems
• Customer service skills especially verbal
• At least two years experience in working in a call centre, property and/or customer services environment

About us:

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

 Job Title: Volunteer Coordinator

Salary £26,734

Are you a people person and do you want to use your skills to help put nature into recovery in Gloucestershire? We are looking for an excellent communicator with experience of working with and coordinating volunteers to join our team.

You will be passionate about the natural world and supporting people to develop and utilise their skills, whilst also being a great team working and having excellent IT skills.

For full details please see the Job Description.

No agencies.

We aim to be an equal opportunity employer and are determined to ensure that no applicant or employee receives less favourable treatment.

Skillway (part of the Warehouse Christian Trust) is dedicated to supporting vulnerable young people by providing them with essential life skills through hands-on training in metalwork, woodworking and crafts. The charity aims to develop both practical vocational skills and personal growth, fostering self-confidence, resilience, and employability in a safe, supportive environment.

Job Purpose:

The Head of Operations at Skillway oversees all operational aspects of this arm of the charity, ensuring the successful delivery of all our educational programmes. This role requires strong leadership, strategic vision, and day-to-day management, including student recruitment and retention, staff oversight, fundraising, and partnership management. The ideal candidate will be passionate about social impact and committed to improving the lives of vulnerable young people.

Key Responsibilities:

1.  Management and Delivery

• Oversee the design, implementation, and continuous improvement of training in woodwork, metalwork and other crafts.

• Ensure the training meets the educational and personal development needs of vulnerable young people.

• Monitor student progress, providing support to overcome barriers and ensuring high-quality, impactful learning experiences.

• Develop new initiatives and adapt the existing training programmes to meet the evolving needs of students, schools and the community.

• Develop a long-term strategy for the growth of Skillway.

• Set and model high standards for the staff team, volunteers and students.

• Site housekeeping and management of Skillway’s woodland site.

2.  Leadership and Staff Management

• Lead, motivate, and manage a team of staff and volunteers.

• Promote a positive and inclusive workplace culture, fostering professional development and ensuring that all staff members are supported.

• Manage recruitment, training, and performance of staff and volunteers.

• Ensure the health, safety, and well-being of all participants and staff including responsibility for risk assessments.

• Develop and apply our safeguarding policy as Designated Safeguarding Lead.

3.  Strategic Planning and Development

• With the Board of Trustees, develop and execute the charity's strategic goals.

• Develop and manage the charity’s budget and resources to ensure financial sustainability and impact.

• Identify and pursue new opportunities for growth, including partnerships, new funding streams, and relationships with local schools, businesses and other community organisations.

• Maintain effective and safe digital organisation of key data.

• Support the other arm of our charity - The Camino Café - as and when required.

4.  Fundraising and Financial Oversight

• Lead fundraising efforts to secure funding from diverse sources, including grants, donations, corporate sponsorships, and fundraising events.

• Oversee the preparation of funding applications and reports for donors and grant-making bodies.

• Maintain financial oversight, ensuring effective use of resources, monitoring expenses and reporting financial performance to the Board using Quickbooks as the primary accounting and reporting tool.

• Improve branding and awareness of Skillway and its aims and purpose.

5.  Stakeholder Engagement and Advocacy

• Build and maintain relationships with key stakeholders, including local authorities, schools, community groups, donors, and business partners.

• Represent the charity in public and at events, advocating for the charity's mission and the importance of vocational education for vulnerable young people.

• Ensure the charity’s work is widely known and respected in the community.

6.  Monitoring, Evaluation, and Reporting

• Implement systems for monitoring and evaluating the impact of Skillway’s work.

• Gather feedback from participants, staff, and stakeholders to assess programme effectiveness and make improvements.

• Provide regular updates and reports to the Board of Trustees, funders, and other stakeholders on the charity’s impact and outcomes.

Qualifications and Experience:

Essential:

• Proven experience in a management role, ideally within the charity or education sector.

• Background in vocational education, youth work, or a related field, with a focus on supporting vulnerable young people.

• Experience in leading and managing a diverse team, with the ability to inspire, support, and develop staff.

• Excellent organisational and project management skills, with the ability to handle multiple priorities effectively.

• Demonstrated ability in fundraising, securing grants, and building donor relationships.

• Knowledge of financial management, budgeting, and reporting.

• Strong communication and interpersonal skills, with the ability to engage and build relationships with a variety of stakeholders.

• A commitment to the mission and values of the charity.

Desirable:

• Experience in working with metalwork, woodworking, or a related technical skill.

• Familiarity with the challenges faced by vulnerable young people and the ability to create a supportive and empowering learning environment.

• Experience working with boards of trustees or governance bodies.

Personal Attributes:

• Innovative and proactive, with the ability to think creatively and solve problems.

• Empathetic and understanding, with a genuine commitment to supporting vulnerable individuals.

• Strategic thinker, able to balance day-to-day operations with long-term planning and development.

Are you a bold communicator who knows a great story when you see one? Do you want your work to genuinely matter - amplifying the voices of people who need to be heard, shifting public perception of social care, and putting a passionate, values-driven charity on the national map? 
 
Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.

​As we launch our new five-year strategy, Best Lives Bolder this is a defining moment for our organisation. We are setting out to be even more creative, courageous and influential in how we champion the people we support and drive change across the sector.

​We're looking for an exceptional PR & Media Manager to lead our media function and help us tell our story with ambition, imagination and impact - playing a pivotal role in bringing our Best Lives, Bolder vision to life through powerful storytelling and high-impact media engagement.

​This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire.

​What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! 
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

This isn't a press office role. It's a platform for someone who wants to shape conversations, build national influence and champion the people at the heart of social care. 

What you’ll be doing:

• Developing and owning our national and regional Media & PR Strategy, aligned to our influencing and advocacy goals. 
• Proactively pitching compelling stories to secure high-quality national, regional, trade and broadcast coverage 
• Building and nurturing relationships with journalists, influencers and media contacts across care, sport, culture and nature sectors. 
• Leading crisis communications - protecting our reputation calmly and decisively when it matters most. 
• Translating complex policy and social care issues into accessible, powerful content for diverse audiences. 
• Collaborating closely with our Head of Influencing, Policy and Public Affairs to align media work with policy goals. 
• Working with our Partnerships & Communities team to turn high-profile community programmes and brand partnerships into media ready stories.
• Supporting and developing confident spokespeople at every level of the organisation.
• Monitoring coverage, producing insight-driven reports and keeping senior leaders informed on media trends and reputational risks. 

Our ideal candidate:

• ​Track record - Proven experience in a PR, media or communications role in the charity, public, health or social care sector. 
• ​Media instinct - You know a story, you know how to place it, and you know when to act fast. 
• ​Strategy - Experience designing and delivering media strategies with measurable outcomes. 
• ​Crisis management - Experience building proactive processes for reputation risks and leading calm, confident responses when issues arise.
• ​Relationships - A strong network of media contacts or the ability to build one quickly across sectors. 
• ​Storytelling - Exceptional writing, from press releases to opinion pieces to compelling human stories. 
• ​Collaboration - Proven ability to work across teams, influence senior leaders and align messaging. 
• ​Policy experience - Ability to turn complex social, regulatory or policy issues into content that lands with public and political audiences. 

Why join us

• You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
• Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office. 
• A collaborative, values-driven team where your work will be seen, valued and celebrated 
• Opportunities to travel nationally and attend sector events and media moments. 
• A contributory pension scheme to help you plan for the future. 
• Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app. 

If you're a bold, strategic communicator who wants to use your skills to change perceptions, influence policy and amplify the voices of people in social care - we'd love to hear from you.

​Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

The Finance Business Partner plays a vital role in helping teams across the organisation make wise, well informed decisions with the resources entrusted to them. Working alongside the Senior Finance Business Partner, this role sits at the heart of good stewardship — combining clear financial insight, accurate reporting and a genuine desire to see the organisation flourish in its mission.

This role works closely with budget holders across the organisation, translating financial information into clear, practical insight that supports planning, accountability and confidence. It suits someone who enjoys collaboration, values precision, and is motivated by learning and continuous improvement. As part of a supportive and experienced finance team, the role offers real opportunity to grow in confidence and capability. 

Stewardship’s unique context as a donor advised fund, combined with its professional services offering to churches and charities (such as payroll bureau and accounts examination), offers exposure to a broad and varied range of financial activity, making this an especially rich environment for developing strong business partnering skills within a values driven charity.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

This role is a key member of a small team of the Girlguiding North West England Region Office. Under the leadership of the Executive Manager. This role will contribute to the provision of a range of services to support membership growth. The successful applicant must have excellent verbal and written communication skills.  They must be able to build positive relationships with staff and volunteers at all levels and have a working knowledge of Microsoft Office. This role sits within the Growth & Development team and is line managed by the Head of Membership Growth; the role holder will have responsibility for providing administrative and data support for growing guiding.

As the Challenge Events Fundraiser, you will manage the charity’s sporting, runs and challenges event places, working with the fundraisers to maximise income.

You will help shape and deliver our Challenge Events Fundraising strategy. You will develop new ways to engage supporters, review and improve our fundraising events, and make sure our activities are inclusive and impactful.

Main Responsibilities

• Be the main Child Bereavement UK sporting/race/challenge event contact, co-ordinating and managing all event activities with race organisers and participants.
• Manage and deliver fundraising Challenge events and from start to finish
• Work with the Challenge and Mass Programmes Manager to secure and liaise with volunteers for event attendance. Provide suitable volunteer requests and briefings and manage volunteers on event days.
• Assist in the development and implementation of Child Bereavement UK’s Challenge Events Fundraising strategy, embedding an audience-led approach to innovation
• Support the review of performance, opportunities, and help take action to leverage opportunities that maximise income, engagement, and brand exposure, and minimise risk.
• Contribute to driving innovation and identifying opportunities to grow income.
• Support the Special Events team and Regional Fundraising team on Child Bereavement UK events, promoting the events to Challenge Event participants and attending events as and when required.
• Put our supporters first by developing inclusive supporter journeys and materials.
• Present the work of Child Bereavement UK at individual fundraiser and community events, schools, conferences and other venues where a speaker is required. This includes giving informational presentations to audiences and accepting cheques and donations from fundraisers.
• Accurately input supporter information onto our database in accordance with the Data Protection Act, ensuring that all communications are up-to-date at all times.
• Work with Finance and Supporter Experience teams to ensure timely and accurate recording of donations and delivery of thank you letters.
• Regularly report on key performance indicators (KPIs) and support business planning.
• Prepare appropriate documents/policies in relation to fundraising at Child Bereavement UK as required.

Person Specification

Essential

• Proven successful experience of event organisation and supporter care
• Excellent written, verbal and presentation skills, with the ability to communicate with a wide range of people at all levels
• Experience of overseeing fundraising activity, including the development, support and management of volunteers
• Proven relationship-building skills and a track record of establishing and stewarding partnerships
• Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines
• A creative thinker and quick to respond to opportunities
• Ability to be passionate and inspiring when communicating about the work of Child Bereavement UK
• Experience of using databases and excellent general IT skills.
• Strong attention to detail and project management skills.
• Ability to work cross-functionally and as part of a team environment.
• Willingness to work out of normal office hours, with time off in lieu (TOIL).

Desirable

• Understanding of child bereavement.
• Thorough understanding of relevant legislation/charity law affecting fundraising practice, including Health and Safety.

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.