Director of operations jobs
For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.
By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The Salesforce Administrator (Mid-Level) will work closely with the Salesforce Manager, providing guidance to stakeholders and contributing to the ongoing evolution of our CRM.
A key part of this role is educating users and sharing best practices, helping colleagues understand how Salesforce works, what good looks like and how to get the most out of the platform.
Who we're looking for
We are looking for a capable professional with hands-on experience using Salesforce and its core products. You will need to have an understanding of their function and relationships along with excellent troubleshooting, problem-solving, analytical and reporting skills.
You will be confident and have excellent communication, interpersonal and influencing skills, enabling you to interact effectively with colleagues at all levels. You will also have strong documentation habits, attention to detail and be able to balance strategic thinking with daily operational needs.
The ideal candidate will hold a Salesforce Administrator Certification, familiarity with API-based integrations or middleware, such as Zapier and experience with Agile/Scrum environments.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What's in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV by Monday, 31 August 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
The recruitment process for this role consists of three stages: an initial virtual interview via Microsoft Teams, followed by a practical assessment to be completed in the candidate's own time and a final face-to-face interview at the Forces Employment Charity Head Office in London.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
About the role:
Behind every well run service is someone making sure the details never get missed. As a Housing Administrator, you’ll provide the reliable, responsive support that helps our accommodation services run smoothly and enables frontline teams to focus on supporting people experiencing homelessness and mental health challenges.
Working across three mental health accommodation services in Camden and Barnet, you’ll be a central point of support for managers and colleagues. Although you’ll work behind the scenes, the people living in our services will remain at the heart of what you do; because accurate records, well managed repairs and responsive administration all contribute to residents receiving safe, consistent and high quality support.
Your day to day work will be varied. You’ll keep databases accurate, coordinate meetings and staff rotas, prepare reports and help services stay on top of key deadlines and compliance checks. You’ll monitor rents, Housing Benefit and service charges; process invoices and petty cash; track repairs, referrals and empty rooms; check tenancy documentation; and maintain clear, accurate spreadsheets and reports.
This is a role where strong administration has a visible impact. By keeping information accurate, spotting issues early and bringing order to competing priorities, you’ll help create safe and effective services that residents and staff can rely on. You’ll join a supportive organisation where you can strengthen your skills, take on new challenges and continue developing your career.
The postholder will be expected to work across all three sites, spending part of their working time at each location. There may also be some opportunity to work from home, depending on service needs and the tasks being completed.
About you:
- You’re a natural organiser who enjoys bringing structure to busy services and making sure important details never get missed.
- You’re confident using Microsoft Office, particularly Excel, and can turn data from spreadsheets and systems into clear, useful reports.
- You communicate warmly and professionally with residents, colleagues and external partners, even when priorities are moving quickly.
- You take ownership of your workload, balance competing deadlines and spot what needs following up before it becomes a problem.
- You understand that accurate, confidential and responsive administration plays a vital role in helping residents receive safe, consistent and high-quality support
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Wednesday 26th and Thursday 27th August Online via Microsoft Teams
Please note there will be a second stage interview in service for suitable candidates
The advert may be closed early if applications volumes are unmanageable and suitable candidates have been identified. Therefore please submit your application as soon as possible to be considered as reserve the right to close the advert early.
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Job Title: Chief Operating Officer (with CFO responsibilities)
Location: Rugby or Hybrid/ Home with ability to travel to meet the charity’s needs
Reports to: Chief Executive Officer (CEO)
Salary: £68,000 - £75,000
Contract Type: Full-time, Permanent
Closing Date: 21st August 2026
About HCPT
HCPT is a UK-based charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.
Role Overview
The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners. As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.
The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care & safeguarding, compliance and infrastructure and will support the CEO to develop a culture of accountability and high impact, whilst staying true to our values of: Compassion, Faith, Inclusion, Community and Celebration.
The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is: THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.
This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day. The role also requires the post holder to travel to and work in Lourdes for two weeks over Easter each year, leading operational delivery of our largest annual pilgrimage.
Key Responsibilities
Strategic & Operational Leadership
- Work closely with the CEO to implement HCPT’s strategic plan and vision.
- Lead and line manage internal business support functions and outsourced partners across; finance, HR and IT delivering excellence in our infrastructure.
- Support the CEO to realign the resources of the charity to improve performance, build capacity and increase impact, utilising the best in digital and AI tools to simplify complexity and create capacity.
- Lead on the development and tracking of departmental KPIs and dashboards, developing a culture focused on personal accountability, performance, quality management and continuous improvement.
- Support CEO to develop Operational Risk Register, Disaster Recovery and Business Continuity Plans.
- Line manage our Head of Care and Safeguarding, ensuring compliance with policies, procedures, and working as part of the wider care and safeguarding committees to anticipate legislative and other changes to how we deliver our mission in partnership with the CEO and Board of Trustees.
- Support CEO in project management of system migration and development of AI tools which drive efficiency and quality of service delivery.
- Support CEO in quality management and articulation of impact for all stakeholder groups.
- Deputise for the CEO as required.
Finance & Business Support Function Management
- Own and lead all financial strategy, planning, budgeting, forecasting, and reporting across the organisation.
- Lead the internal finance team and external partners to deliver accurate, timely monthly and quarterly management accounts and financial insights.
- Develop and implement HCPT’s long-term financial strategy, including reserves policy, sustainability planning, and scenario modelling.
- Oversee cashflow management and liquidity planning in line with appropriate reserves levels, ensuring the financial resilience of the organisation.
- Ensure robust financial controls, policies, and compliance with all statutory requirements, including VAT, Corporation Tax, and charity regulations.
- Lead the organisation’s annual audit process and act as the primary finance liaison with auditors.
- Drive value-for-money, cost optimisation, and financial efficiency across all operations and pilgrimage programmes.
- Provide strategic financial insight, analysis, and challenge to the CEO and Board of Trustees, including leading financial reporting to the Board.
- Partner with fundraising teams to support financially robust grant applications, pricing strategies, and impact reporting.
- Oversee financial governance and reporting alignment across UK and French operations.
- Lead and manage all business support functions, including HR, IT, and governance, ensuring effective integration with financial planning and control.
Performance Management & Growth
- Support the CEO with development and implementation of HCPT’s strategy for growth, ensuring all departments understand their roles and responsibilities, demonstrated by high performance.
- Lead on the development of HCPT-wide KPIs in the UK and French organisations and support the CEO to deliver the step change in a culture of accountability and leadership at every level.
- Devise and develop reporting frameworks and a dashboard for operational management reporting which links into the quarterly Board pack.
Governance & Compliance
- Ensure compliance with UK charity law, care & safeguarding regulations, data protection requirements, and health & safety standards.
- Maintain risk registers and lead on safeguarding and incident response protocols, working with and through the Head of Care & Safeguarding.
- Support the CEO and Board of Trustees with operational reporting and risk management as the key point of contact with our volunteer leaders relating to the business operations of the charity.
- Assume Company Secretary duties and ensure all legal and fiscal records and annual returns are prepared on time to our regulators, working in partnership with our professional services advisers, CEO, SLT and Board of Trustees.
People & Volunteer Management
- Lead and support a team of staff and volunteers, fostering a culture of compassion, professionalism, and collaboration.
- Oversee HR policies, recruitment, training, and wellbeing.
- Promote diversity, equity, and inclusion across all operations.
Systems & Infrastructure
- Ensure our systems and infrastructure are fit for purpose and can enable positive customer service approaches and develop SLAs internally and externally and which include what the organisation needs from our volunteers.
- Oversee the development and maintenance of systems for group registration, medical records, safeguarding, and volunteer management, including disposal in line with information lifecycle management and legislation governing this.
- Ensure data security, operational efficiency, and user-friendly processes for data management in line with GDPR and applicable data protection law.
Person Specification
Essential
- Significant experience in a senior operational leadership role, ideally within a UK charity or faith-based organisation.
- Strong demonstrable financial leadership and management of a medium sized charity with a turnover of £4m plus, and a recognised accountancy qualification (ACA, ACCA, CIMA).
- Strong experience of developing and delivering improvement methodology in change management programmes.
- Strong understanding of UK charity governance, safeguarding, and financial management.
- The ability to travel to Lourdes for two weeks each Easter to deliver the largest annual event for the charity.
- Excellent leadership, communication, and interpersonal skills.
- An understanding of HCPT’s spirituality, mission and values.
Desirable
- Experience working with Lourdes pilgrimages or Catholic diocesan structures.
- Familiarity with medical or care provision in a group travel context.
- Experience working in cross-cultural environments.
N.B. Please note the duties listed are not exhaustive and the charity may require different or additional duties to be undertaken depending on changing business needs.
What We Offer
- A meaningful leadership role in a mission-driven charity
- Flexible working arrangements and generous annual leave
- Up to 5% employer pension contributions, based on employee contributions
- Group life cover and healthcare benefits
- Opportunities for spiritual and professional development
- The chance to make a lasting impact on the lives of children and adults with additional needs
HCPT is committed to safeguarding children and adults at risk. The successful candidate will be required to complete an Enhanced DBS check before appointment, and references will be taken up prior to confirmation
Please send your CV and a covering letter (max 2 pages) outlining your suitability for the role to Tricia Macfarlane, HCPT’s Chief Executive, via the Charity Jobs website by 21st August 2026.
HCPT is a volunteer-based charity helping children and adults with varying needs experience a pilgrimage holiday to Lourdes in small, caring groups.



This is a pivotal senior leadership role with full strategic and operational accountability. Leadership and exceptional communication skills will be critical as The DBR Foundation establishes and grows. Reporting to the Board of Trustees, the Chief Executive Officer will have a proven track record and experience as a CEO or in a similar executive leadership position. An extensive knowledge of the implementation of charity governance will be essential in this role.
The Chief Executive Officer will be responsible for the drafting and implementation of policies and procedures, ensuring financial sustainability, overseeing activities, memberships, fundraising and advocacy.
The Chief Executive Officer will have responsibility for recruitment and establishing a new team, resources and managing key relationships in line with the overall strategic policies, direction, goals and budget, for the purposes of advancing The DBR Foundation’s objectives, purpose and identity worldwide.
The DBR Foundation’s objectives are:
- The improvement of health by furthering the advancement of the theory and practice of Deep Brain Reorienting ("DBR")
- The relief of emotional and psychological distress wherever it may arise by the provision of appropriate DBR training and therapy
- The relief of poverty and distress wherever it may arise by the provision of humanitarian aid, by supporting other like-minded charities
Key Responsibilities
Leadership, Strategy & Organisational Direction:
- Lead strategic initiatives and sustainable organisational long-term development
- Drive sustainable growth and measurable impact
- Lead organisational strategy and service development
Operations & Service Quality:
- Oversee all operational delivery
- Ensure members are equipped with relevant, up-to-date, and impactful resources
Financial Management, Corporate Governance & Regulatory Compliance:
- Provide strong financial oversight and sustainability planning
- Ensure regulatory, and governance compliance
- Performance and risk overview to the Board of Trustees
Business Development & Commissioning:
- Income strategy and fundraising
- Grant applications and partnership funding
- Building relationships and funder partnerships
People & Values:
- Build a high performing operational team
- Establish a culture that reflects the core values and culture of the Foundation
External Engagement & Stewardship:
- Act as senior ambassador and spokesperson
- Represent the Foundation across statutory, voluntary, education and health sectors
- Strengthen partnerships and influence
Essential Skills:
- Senior leadership experience in the charity, public or social sector
- Strong organisational and operational management experience
- Experience working with a Board of Trustees
- Proven financial oversight and budget responsibility
- Experience delivering organisational strategy
- Fundraising or income generation leadership experience
- Strong partnership and stakeholder management skills
- Commissioning and contract delivery experience
PLEASE BE AWARE THAT WE ARE UNABLE TO ACCEPT APPLICATIONS FROM WITHIN THE DBR MEMBERSHIP.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Men are dying too young – and it doesn’t have to be that way.
Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we’re on a mission to change the face of men’s health by making it easier for men to talk, act and live longer healthier lives.
Every project, every campaign, every idea adds up to real change. You’ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling.
DO GOOD. Work for Movember.
Your Mo-Mission (should you choose to accept it):
Movember's UK and Europe public fundraising operation is one of the most ambitious in the global movement. Hundreds of thousands of Mo Bros and Mo Sistas, a full calendar of endurance events, deep community partnerships across education, sport and workplace, and a year-round supporter engagement program that keeps people coming back long after November ends. Leading all of it takes someone exceptional.
As Director of Public Fundraising, UK and Europe, you'll own the strategy and delivery for community fundraising, endurance events, and all public fundraising activity across the region. You'll lead the local implementation of the Movember campaign, drive year-round retention and engagement of the Mo Community, and take an active role in shaping the broader UK and Europe Country Strategy. You'll also play a key part in Movember's European growth ambitions, helping to identify and unlock new markets and opportunities across the region.
People leadership is central to this role. You'll lead a team of 12 or more, building capability, setting clear accountabilities, and creating the kind of environment where people are genuinely empowered to take ownership and deliver with excellence. You'll work closely with the UK Country Director and Global Director of Fundraising, contribute to global campaign squads, and collaborate with counterparts across markets to share what works and maximise collective income.
From setting strategy to stewarding high value supporters, from budget oversight to being a public face of Movember at community events, this is a role with real breadth and real impact.
Based in London, 12-month fixed term parental leave cover. We are open to this role being filled on a full-time or 0.8 part-time basis.
No Moustache Required - but the following are:
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At least 15 years of experience in relevant fundraising roles, with deep expertise in public fundraising.
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Demonstrated experience delivering major fundraising campaigns, preferably including peer-to-peer fundraising.
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A proven track record of designing, developing, and implementing successful strategies, with the ability to translate strategy into action on the ground.
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Proven success managing fundraising portfolios and consistently meeting income targets.
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Strong people leadership skills and experience managing large, high-performing teams.
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A sophisticated understanding of how to use data to maximise fundraising outcomes and supporter lifetime value.
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Highly developed organisational skills, with the ability to manage multiple concurrent projects and meet deadlines without dropping the ball.
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An excellent relationship manager, with a proven ability to build and sustain lasting relationships across a wide range of stakeholders.
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Confident communicating at all levels, from team members to executive leadership to external partners.
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Sound knowledge of fundraising law and best practice.
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A genuine collaborator who brings people with them and leaves teams better than they found them.
GOOD CAUSE:
Working for Movember, you’ll help turn ideas (and moustaches) into millions for men’s health. Every bit we raise changes the face of men’s health by funding research, improving treatments, and supporting programs that help save lives.
We’re even shaping government policies on men’s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men’s health benefits not just men, but all the communities they serve.
GOOD VIBES:
We love weekends. That’s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub.
Come the hairy season, the energy cranks up. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best.
GOOD CREW:
Spoiler alert: we’re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it’s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo.
We offer:
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Hybrid/Flexible working – we offer our team a split of home and office working
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13 weeks paid Parental Leave and 6 weeks annual leave
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Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
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An Employee Assistance Programme offering face to face counselling, plus legal and financial support
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A fun stimulating and collaborating culture, with company events
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Service awards after 3, 5 and 10 year
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Committees to join – Culture team, Equity Diversity & Inclusion
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Bike to work scheme
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Half day Fridays for 9 months of the year
Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.
Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.
Do you want to DO GOOD?
If so, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Risk Relationship Manager provides pivotal leadership in risk management, operational resilience, governance and data protection across Hope for Justice and Slave-Free Alliance globally. Advising on both threats, and opportunities across the organisation’s portfolio, producing insights on emerging themes, particularly those affecting modern slavery and human trafficking, and NGO operations
Operating at the second line of defence (L2), the role delivers independent oversight, guidance, and constructive challenge, strengthening risk management and compliance across the organisation. It supports and holds operational teams to account, ensuring risks are effectively identified, managed, and aligned with organisational risk appetite and governance requirements.
Aligned with ISO 31000 principles, the role leads the development, maturation, and embedding of an enterprise risk approach that integrates risk into strategy, operations, and organisational culture, enabling clear ownership across both centralised and decentralised functions.
The postholder works closely with operational and security leaders to strengthen organisational readiness for, and response to, major incidents and crises, ensuring effective escalation, coordination, and learning.
The role also incorporates Data Protection within the remit and is responsible for monitoring and advising on the organisation’s compliance with all applicable data protection laws. provide objective oversight without conflicts of interest.
It is not expected that the role holder is an expert in every aspect of data protection legislation from the outset, but must be able to upskill as needed, interpret requirements, and collaborate with external specialists where appropriate. Their role focuses on promoting good data protection practice across the organisation, including ensuring staff awareness and adherence to internal processes (e.g. completion of training, conducting DPIAs, and following approved procedures) and leading on the creation of these where gaps are identified.
Main Duties
Risk Management
- Lead the strategic and operational development of the organisation’s risk framework, ensuring alignment with ISO 31000 and organisational context
- Coordinate appropriate identification and management of risk across all senior leadership and accountable roles, ensuring coverages of all 12 classifications of risk per the HfJ framework: (Security; Safeguarding; Health & Safety; Financial; Corruption; People & Culture; Cyber, Information and IT; Governance; Legal & Compliance; Reputational; Quality; Strategic)
- Develop and oversee an annual roadmap and schedule to monitor, evaluate, and report on organisational risk maturity, risk strategies and risk transfer.
- Maintain and continuously improve risk reporting tools, registers, and dashboards for global risk tracking and visibility.
- Coordinate training and communication that promote collaboration and ownership of risk across functions.
- Provide clear and accessible risk reporting to senior leadership, country directors, and the Board of Trustees (via subcommittees).
Risk Governance
- Lead coordination of the Risk & Compliance Committee, supporting the Chair to ensure key risks are accurately reported, well understood, and actively managed with Trustee oversight and governing mandates.
- Facilitate the setting of risk appetite and thresholds by the Board of Trustees, supporting their legal duties relating to risk, and ensuring organisational accountability.
- Author and maintain core risk policies in line with governance appetites and policy frameworks.
- Provide clear, concise and decision-oriented risk reporting to senior leadership and the Board of Trustees
Strategy Integration
- Support strategy owners to plan and monitor achievement against commitments, identify delivery risks, and develop mitigation strategies.
- Author the organisation’s annual Strategic Risk Outlook along with relevant country/thematic briefings.
- Embed risk-based thinking into decision-making, strategic planning and programme delivery to identify both threats and opportunities.
Incident & Crisis Management
- Serve as a core member of the Incident and Crisis Management Teams (IMT/CMT), advising and supporting leadership and country teams during critical incidents.
- Coordinate internal investigations into serious incidents, liaising with the Charity Commission as required.
- Maintain the incident register, ensure robust documentation, and facilitate post-incident reviews, learning and feedback to risk registers.
- Support development of the organisation’s complaints, accountability and whistleblowing mechanisms.
- Strengthen organisational readiness and resilience for potential high-impact events.
Data Protection
Compliance & Governance
- Keep the organisation on track with UK GDPR and equivalent laws in other regions.
- Make sure policies are up to date and actually used in day-to-day work.
- Offer clear, practical advice on what the law requires and how teams can meet it.
- Act as the central point of contact to the Information Commissioners Office (and other authorities) in the event of major data related incidents.
Data Protection Impact Assessments (DPIAs)
- Lead the DPIA process and ensure alignment across the organisation.
- Help teams understand when a DPIA is needed and how to assess risks.
- Step in on complex or high-risk DPIAs to guide decision-making and agree on safeguards.
- Initiate DPIAs and involve the right people; providing oversight and guidance.
- Check that decisions and DPIA findings align with legal obligations.
Advisory & Support
- Act as the go-to person for data protection questions from staff.
- Support project and operational teams to build privacy into new systems and ways of working.
- Advise on lawful bases, consent, transparency, and everyday compliance questions.
Training & Awareness
- Lead the organisation’s training and awareness activities relating to data protection.
Risk Function:
- Connect DPIA outcomes with wider organisational risks.
- Ensure systems are designed with strong security and privacy controls.
Key Result Areas
- Consistent application of the organisation’s risk management framework.
- Clear and timely reporting of key risks and opportunities to governance bodies.
- Continuous improvement in risk maturity and learning culture.
- Professional, transparent, and effective incident and crisis management.
- Strong collaboration between risk, operations, and programme teams.
- Integration of risk considerations into major organisational strategies and initiatives.
- Consistent DPIAs in line with organizational risk.
Soft Skills
- Strategic thinking – ability to connect detailed risks to big-picture objectives.
- Stakeholder engagement – builds credibility and trust at all levels.
- Adaptive communication – explains complex issues clearly and constructively.
- Problem-solving – confident and calm in uncertain situations.
- Execution – confident in the high-quality delivery of deep and complex work
- Collaboration – works effectively across teams and geographies.
- Emotional intelligence – empathetic, balanced, and composed in high-pressure situations.
- Resilience – maintains professionalism and focus through organisational change.
- Integrity – upholds confidentiality and ethical standards at all times.
Technical Skills
- Strong understanding of enterprise risk management, ISO 31000, and governance structures.
- Experience analysing and reporting risks across multiple jurisdictions.
- Proven ability to design and maintain risk policies, frameworks, and guidance.
- Skilled in digital systems for risk and incident management (Power BI, Excel, PowerApps).
- Understanding of safeguarding, security, and cyber risks within an NGO context.
- Familiarity with Board governance processes and committee reporting.
- Experience leading after-action reviews and embedding organisational learning.
- Knowledge of modern slavery and human trafficking risks in global operations.
Experience
- Minimum six years of relevant experience managing programmes, operations, or risk in international development, humanitarian, or human rights contexts.
- Experience managing serious incidents in security, safeguarding, reputational, or crisis areas.
- Experience working with Data Protection issues and management thereof
- Experience working across multiple countries or sectors (desirable).
Education
- Educated to degree level
- Professional certification in risk management (ISO 31000, Institute of Risk Management), Global Governance, or a related field. With two additional years of professional experience desirable.
- Project management certification (PMD Pro, PRINCE2, Agile) desirable.
We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise.
As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including:
- 28 days annual leave plus bank holidays (pro rata)
- 1 day Marriage Leave
- Birthday Day
- Enhanced employer pension contributions
- Company sick pay
- Enhanced maternity and paternity pay
- Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
- Free, confidential Employee Assistance Programme for staff and their family
- Professional development opportunities
- Professional memberships paid
- Flexible and hybrid working
Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.
The client requests no contact from agencies or media sales.
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate individual to join us as Executive Assistant to the Executive Team (Chief Executive and Executive Director).
TLG has a vibrant organisational culture that encourages leadership at every level. The EA to the Executive Team is an integral and trusted role right at the heart of the action. Requiring a strategic leader with a proven track record in executive support, operations, and organisational efficiency. The successful candidate will love to lighten the load of key leaders across TLG’s executive team. Specifically playing a critical role in providing outstanding leadership support to the Chief Executive and the Executive Director, enabling them to be as effective as they can be in bringing a hope and a future to struggling children and their families across our country and beyond.
The successful candidate will have a natural leadership gift, will be comfortable with challenging the status quo, and be able to lead up and across the organisation. A proactive instinct is required to fulfil the role successfully, to anticipate the needs of senior leaders, and provide effective problem solving ahead of issues emerging, with a relational leader who can partner effectively and negotiate well across the team at all levels.
Alongside the vital EA aspects of the role, there is also further scope for development within the role. TLG are looking for candidates who also have a passion to pursue a broader operational remit over time, leading on our Excellence Standards and potential to train in project management to support TLG’s longer term innovation plans.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Full time, 37.5 hours per week (1.0 FTE)
Closing Date: Sunday 23rd August
Initial Interviews: Thursday 3rd September – Online
Final Interviews: Thursday 17th September – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Security Lead
Reporting To: Director of IT & Security
Location: Hybrid working, with a mix of home and minimum 1 day per week in West London office
Salary: Up to £65,000 per annum
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card.
Closing Date: 24th July 2026 at 5pm. We reserve the right to close the job advert early if we receive a high number of applicants.
Job Summary
To operate our information security management system, and maintain Mental Health Innovations’ ISO 27001 certification.
Key Responsibilities
- Building and maintaining excellent relationships with team leads across the organisation to raise awareness of security and work through issues
- Deputising for the Director in security matters as required
- Operation of the ISMS and Data Protection processes
- Managing risk register, preparing for management review meetings
- Developing/maintaining controls and ensuring they are implemented across the organisation
- Refining our security KPIs and maintaining them
- Proposing actions from KPIs, events and incidents and coordinating resultant work
- Working with the Director to track threats and vulnerabilities, evaluate risk levels and progress treatment plans
- Ensuring secure endpoint and cloud posture
- Working with the team to plan consultancy days; e.g. work items requiring deep knowledge of a specific security domain or a technical specialist
- Monitoring our processes and suggesting improvements
- Proposing and progressing other continuous improvement work
- Feeding into training and awareness programmes and improving security culture
- Preparing for audits and carrying out remediation work
- Working with the Director to create, maintain and manage policies and ensure compliance
- Planning and participating in incident response exercises
- Managing major incidents and conducting post mortems/reviews
Person Specification
Essential Criteria
- The ability to learn new skills and technologies quickly
- Experience of risk management
- Working knowledge of security standards and frameworks, particularly ISO 27001
- Knowledge (and preferably experience) of GDPR and DPA 2018
- Experience of incident management
- Excellent knowledge of high level security concepts and best practice
- Excellent documentation skills, including policies and standards
- Knowledge of the following areas (deeper experience of one or more preferred):
- Endpoint security
- Network security
- Cloud security
- Application security
- Identity and access management
- Secure distributed working practices
- Excellent written and verbal communicator
- Ability and desire to learn new tools, skills and consider other perspectives
- Growth mindset. Comfortable performing a wide range of activities, including stretching to new skill/experience areas
- Ability to manage own time, confirm priorities and expectations
- Independent worker who knows when to ask questions
- Comfortable working with the wider team and organisation
- Comfortable dealing with ambiguous situations and objectives
Desirable Criteria
- Don’t worry if you only have some of these - we’d still encourage you to apply.
- Professional qualifications, such CompTIA+, CISSP, CCSP, ISO 27001 Auditor
- Exposure to ITIL (ITIL Foundation or higher preferred)
- Experience in one or more of the following:
- Cloud (AWS preferred)
- Salesforce
- SSO & federated identities
- Network security, SASE & VPNs
- Endpoint security
- Infrastructure security and best practices
- Working knowledge of encryption technologies
- Password management and access control
- Security training and awareness
- Secure distributed working practices
- Securing domains
- Detection and response, with excellent troubleshooting skills
- Working knowledge of one or more of these tools/products:
- Salesforce
- JIRA & Confluence
- Mac/iOS & Chrome
- OSWindows/Office365
- Google Workspace
- Creative thinker, but understands the importance of seeing a piece of work through to the end and on time
- Decisive, proactive, knows when to check the boundaries
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
Job Title: Head of Finance - Business Partnering
Malaria Consortium works closely with valued partners to achieve a world free of malaria and associated health inequities, empowering people through access to healthcare. With 20 years of evidence-driven expertise, we deliver scalable, sustainable solutions that save lives and strengthen resilience.
Malaria Consortium is recruiting for a Head of Finance, Business Partnering on a permanent, full time basis to join our Finance team to be based in London, UK.
Job Purpose:
- The Head of Finance Business Partnering will design, develop and deliver the long-term financial modelling, including multi-year income and expenditure projections, take full ownership of budgeting, forecasting and management reporting, ensuring they are efficient, insightful and enable Budget Holders to take clear accountability for their financial performance. The postholder will lead strategic business partnering across the organisation, managing and developing the Business Partnering team. This will include fostering strong cross-departmental collaboration for income generation
- The post holder will support the Finance Director in overseeing financial aspects of the organization, including strategic planning, budgeting, reporting, compliance, risk management, team leadership, and strategic and operational finance. This role requires a Last updated: 05/05/2026 comprehensive understanding of the financial operations within a global non-profit setting and entails close collaboration with various internal and external stakeholders to ensure financial goals are met and aligned with the charity's mission. The Head of Finance Business Partnering will also design tools, resources and training that build financial capability across the charity
The post holder is required to have:
- Fully qualified accountant with recognised qualification and full membership of: CIMA, ACCA ACA or equivalent.
- Demonstrable experience of developing and delivering business partnering with fundraising and program delivery functions within a complex and large organisation.
- Extensive financial management experience in a complex organisation, with demonstrable knowledge of developing and maintaining an array of finance systems and reports including management accounts.
- Track record of developing long term financial planning and annual budgets and forecasts with scenario modelling and sensitivity analysis.
- Demonstrable experience of developing and delivering internal financial reporting to senior management and budget holders in a complex organisation.
- Strong interpersonal skills with proven ability to communicate effectively at leadership levels.
- Proven abilities in managing people, with the capacity to inspire, motivate, and enthuse others to achieve goals by setting and enforcing challenging standards.
- Experience of charity finance including restricted funds.
- Advanced excel skills to support the range of modelling requirements and advance analytical skill with ability to convert financial information to high quality visuals and narratives
- Postholder must have right to work in the country where they will be based.
- Ability to work under pressure and meet tight deadlines.
- Proficiency in financial software and computer literacy.
We need to keep beneficiaries safe so our selection process reflects our commitment to safeguarding. Please find our Code of Conduct, Safeguarding Policy and Privacy Notice here.
For UK-based roles, we offer Hybrid working arrangement where employees have the benefit to work from office one day per week unless otherwise agreed.
To apply for this position, you must have the right to work in the UK.
#Finance
#Head of Finance
#Finance Business Partner
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Grantmaking Operations team sits within FGHR’s Operations department and is primarily focused on
ensuring that resources are reaching frontline activist organisations. The team seeks to hire a Grants
Specialist who will report to the Director of Grantmaking Operations and manage FGHR’s most complex
grantmaking programmes.
The successful candidate will join a high-performing, enthusiastic grants management team, a deeply
committed global staff, and an organisation constantly learning and adapting to global contexts.
ESSENTIAL DUTIES OF THE POSITION:
Grantmaking
• Manage due diligence and enhanced grantmaking protocols for a complex and high-volume
portfolio of grants spanning low and high-risk operating environments.
Inform the development and implementation of grantmaking plans, ensuring they are
robust and responsive to changing contexts and needs.
o Research compliance and financial regulation for various country contexts as needed and
flag potential areas of risk appropriately and in collaboration with GMO Leadership
o Identify and flag operational challenges that may have an impact on programmatic
grantmaking ambitions, potential donor commitments or grantmaking advisory bodies.
Coordinate with Programme and Grantmaking Operations to ensure grants and grantee
relationships are managed according to their risk level and operating context.
Together with Program, Fundraising and Finance teams, coordinate grant
recommendation processes, and timeline for grantmaking portfolios.
▪ Prepare and organise applicant materials and prospective grantee documents for
all grants.
▪ Manage incoming grant proposals and reporting, conduct due diligence in line
with grantmaking policies and best practices.
▪ Communicate with grantees in Arabic and French, serving as a primary contact at
FGHR, to support troubleshooting and accompanying them through partnership.
▪ Monitor and safeguard grantmaking, safety and security contexts within regional
and/or initiative programmes.
▪ Translate grant and Programme materials in alignment with Programme
strategies, portfolio priorities, and compliance requirements,
▪ Lead regular grantmaking check-ins and strategic meetings as needed.
▪ Analyse data and develop grantmaking insights and sessions to inform and shape
grantmaking workflows.
▪ Monitor and track grantmaking budgets and manage budget stakeholders.
▪ Actively contribute to fundraising stages by integrating data-driven insights and
compelling narratives in proposals and evaluation reports.
Database and Systems Administration
• Manage FGHR’s grants management system.
Maintain accurate grant and grantee records – updating grant, organisation, and contact
records daily, updating budget trackers periodically and ensuring OFAC compliance.
Generate reports and dashboards for colleagues across departments, as needed.
Code all grantmaking requests and budgeting information.
Support enhancements to the grants management system, including the testing and
implementation of back-end developments, to improve user experience, workflow
efficiency, and data integrity.
Collaborate with Grantmaking Operations colleagues to test new releases and system
updates, identify areas for improvement, and support the resolution of bugs and
technical issues.
Contribute to the design and creation of the EOI and proposal forms in the grants
management system.
Support the successful launch of newly implemented workflows and forms by testing
functionality, identifying issues, and assisting with troubleshooting and resolution.
Support the design and implementation of grantee portals to improve grantee
interactions and reporting.
Apply systems thinking and user-centred design principles to support operational
innovation and process improvement.
Project Coordination
• Lead on GMO internal projects; brainstorming and implementing workflow solutions to team
endeavours, ensuring cohesive and aligned project reporting and closing.
• Provide support to GMO Leadership
Support engagement with all project stakeholders, gathering, and integrating feedback to
improve project management processes.
Proactively identify risks associated with projects, recommending effective solutions to
ensure successful implementation.
Inform the scheduling and coordination of project activities, including meetings and
deadlines.
Document project outcomes and adaptations ensuring learning is embedded in
grantmaking operations.
Roman Catholic Archdiocese of Southwark
Chief Operating Officer
£125,000
Full-time, permanent
North Lambeth with travel in the Archdiocese and occasionally beyond with some home working possible.
The Roman Catholic Archdiocese of Southwark is one of the largest dioceses in the UK, but more than that it is a vibrant and diverse Diocese with ambitious plans for leading people to Christ. This includes through spreading the Good News of the Gospel, delivering high-quality Catholic education and support for the vulnerable and marginalised.
The Archdiocese has 175 parishes and 162 schools across the whole of London south of the Thames, all of Kent and the eastern parts of Surrey. While parishes operate under individual canonical status, the Archdiocese has extensive operating procedures which govern areas of parish life, activity and operation. This means the Archdiocese supports parishes to flourish, while ensuring they comply with UK law.
Today, Southwark consists of range of diverse communities from inner London and suburban parishes to coastal and rural churches. Southwark’s rich history continues to evolve under the dynamic pastoral leadership of Archbishop John Wilson, who invites all to embrace social justice by putting their faith into action, to and become part of an evangelising and missionary Archdiocese that shares the Good News of Jesus Christ.
Centred on Jesus Christ, the Archdiocese of Southwark will evangelise by helping people to grow in faith and to live in hope. Collectively we can change our world for the better by imitating Christ in showing love, justice, and peace to all. Our mission is to invite people to know the Lord Jesus who offers us life in its fullness.
We are seeking to appoint a Chief Operating Officer who is passionate about this mission and who can provide the leadership that will drive us forward in our work to be a Missionary Diocese.
The Chief Operating Officer provides strategic and operational leadership across the Archdiocese. You will hold responsibility for ensuring that Archdiocesan operations support the mission of the Church, are financially sustainable, and are compliant with legal and regulatory requirements. This role is pivotal in safeguarding and enhancing the Archdiocese’s Mission and the supporting physical estate for current and future generations.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant – East
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - East, to join our Income Generation and Development team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to provide friendly and professional support to fundraisers and supporters?
- Do you have experience in supporting events or community activities?
- Do you live in our East Region (which includes Bedfordshire, Buckinghamshire, Northamptonshire, Hertfordshire, Cambridgeshire, Norfolk, Suffolk, London, Kent, Surrey, Sussex, Essex)?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack below.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 30th August 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Head of Grants will take a leading role in shaping The Childhood Trust’s grant-making approach. This is both a strategic and practical role - the postholder will manage the full cycle for our existing grant-making (Big Give) campaign and oversee a small team. Working closely with the Director of Programmes and Impact, Chief Executive, Senior Leadership Team and Board, they will use evidence, learning and sector insight to help design and deliver the next phase of The Childhood Trust’s grant-making programme. This is a role for someone who can work independently, take ownership and make things happen.
The postholder will also use their experience and sector knowledge to recommend and implement new ways of supporting the sector through our new capacity building programme (Thrive Together), ensuring that The Childhood Trust’s grant-making is both innovative and impactful. They will contribute to the development of our youth voice work and ensure that the voices of children and young people are embedded across all aspects of grant-making.
Benefits to working at The Childhood Trust include:
-
Competitive holiday package including a day off for your birthday and the days between Christmas and New Year off
-
Enhanced Maternity/Paternity Leave
-
Flexible working environment
To read more about the responsibilities in the role, please read the attached job description.
Interviews will be held on Wednesday 16th September at our office in Victoria.
We reserve the right to extend the closing date depending on the candidate pool.
Submit a CV and maximum two page supporting statement that demonstrates your suitability for the role.
The client requests no contact from agencies or media sales.
Head of Data (Interim)
£32.97 - £35.71 per hour
Remote
6-Month Temporary Contract
Full Time (35 hours per week)
A national charity is seeking an experienced interim Head of Data to lead its data function during an exciting period of development and transformation.
Reporting to the Director of Finance and Data Strategy, you will lead a team of five data professionals and play a key role in driving the organisation's data strategy, improving data maturity and embedding a data-driven culture across the charity.
This is a highly collaborative role, working closely with senior stakeholders across fundraising, marketing and operational teams to ensure data is effectively managed, governed and used to inform strategic decision-making.
Key responsibilities include:
- Leading the delivery of the organisation's data strategy and roadmap
- Developing and embedding robust data governance practices
- Managing and developing a high-performing data team
- Overseeing reporting, dashboards, analysis and insight delivery
- Driving improvements in data quality, integrity and accessibility
- Leading the ongoing development and optimisation of Microsoft Dynamics 365 CRM
- Managing workload prioritisation, demand planning and project delivery across the function
- Supporting fundraising and marketing teams with data insights to improve supporter engagement and campaign performance
- Championing best practice around GDPR, PECR and data protection
To be successful, you will have:
- Significant experience leading data operations, insight or CRM functions
- Strong experience with Microsoft Dynamics 365 CRM
- Previous experience working within the charity or not-for-profit sector
- Experience managing and developing data, insight or CRM teams
- Strong stakeholder management skills, with the ability to communicate complex information to non-technical audiences
- A sound understanding of data governance, GDPR and data protection best practice
- Experience working with fundraising data and supporter insight
Desirable experience includes:
- Customer Insights Journeys (CIJ) or similar campaign management platforms
- Audience segmentation and selection tools
- SQL, data modelling or analytics tools
This is an excellent opportunity for an experienced data leader to make an immediate impact within a purpose-driven organisation, helping to shape the future use of data and insight across the charity.
Please apply now for immediate consideration.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.
Key Responsibilities
Leadership & Income Delivery
- Lead and deliver a multi-year income and engagement strategy covering trusts and foundations, corporate partnerships, major donors, community fundraising and individual giving.
- Take ownership of income targets, pipelines and forecasts, including break-even requirements and risk exposure.
- Actively manage income risk, developing scenario plans and mitigation actions where delivery falls below expectation.
- Work with the Executive and Senior Leadership Teams to align income activity with organisational strategy and service priorities.
Funding Applications & Grant Management
- Provide strategic oversight, delivery and quality assurance of all high-value bids, tenders and funding applications.
- Ensure bids are evidence-led, outcome-focused, accurately costed and aligned to service capacity.
- Taking direct responsibility for bid and tender preparation and submission.
- Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
- Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
- Contribute approximately 20% of working time towards partner applications and collaborative projects with key partners, supporting joint funding and shared objectives.
Communications, Marketing & Engagement
- Lead communications and engagement functions to directly support income generation, funder confidence and organisational reputation.
- Ensure all external messaging demonstrates impact, value for money and strategic coherence.
- Grow individual giving, community fundraising and supporter engagement where there is clear return on investment.
- Oversee brand consistency and visibility across digital and offline channels.
Internal Collaboration & Income Culture
- Work closely with service and enabling teams to strengthen funding evidence, case studies and impact data.
- Build organisational understanding that income generation is a shared responsibility.
- Working with services and enabling teams to develop compelling cases for support.
- Equip teams with clarity on how funding, impact and delivery are connected.
Performance, Impact & Governance
- Establish and monitor KPIs covering income performance, ROI, cost-per-£ raised, engagement metrics and pipeline health.
- Report regularly to the Executive team and Trustees, providing transparent assessment of progress, risks and corrective action.
- Support Board assurance through disciplined performance monitoring and review points.
Team Leadership
- Provide line management, development and performance oversight for income generation and communications staff. Head of Income Generation Feb 2026
- Recruit, develop and retain high-quality team capability aligned to organisational needs.
Leadership Contribution
- Contribute as a senior operational leader to organisational planning, change and continuous improvement.
- Work closely with the Director of Services on future service design, positioning and sustainability.
- Undertake other duties appropriate to the seniority of the role and Catalyst Support’s mission.
- Strengthen partnership development with Mary Frances Trust to enhance county-wide support, with particular emphasis on provision for mental health services across both East and West regions.
Person Specification
Essential Experience
- Proven experience securing trust, grant and philanthropic income at scale, with clear evidence of income conversion and delivery.
- Track record of leading income strategies that generate net financial contribution, including roles where income targets were explicitly expected to cover or exceed post costs or programme investment.
- Experience operating in financially constrained, recovery-focused or turnaround environments, with responsibility for balancing income ambition against organisational risk.
- Experience of Board-level reporting, accountability and scrutiny, including transparent reporting of income performance against targets.
- Demonstrated ability to build senior relationships with funders, partners and individuals that translate into sustained or repeat income.
Desirable Experience
- Experience in mental health, wellbeing or community services.
- Experience overseeing communications and marketing functions.
- Experience operating within multi-stream or system-based service environments.
Skills & Competencies
- Commercially and financially astute.
- Strong analytical, forecasting and risk-management capability, including income pipeline assessment and contribution modelling.
- Confident influencer with credibility at senior and external levels. • Strategic thinker with a strong bias towards delivery, outcomes and financial impact.
- Resilient, solutions-focused and adaptable in high-pressure, performance-driven environments.
Values & Behaviours
- Commitment to Catalyst Support’s values: Kindness, Integrity and Commitment.
- Collaborative, inclusive and trauma-informed approach.
- Commitment to equality, diversity and lived-experience leadership
Equal Opportunities Statement
We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.
Please submit your CV and a cover letter setting out how your skills and experience align with the requirements of this role.
The client requests no contact from agencies or media sales.
