Engagement systems manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
We are seeking a friendly, professional and highly organised Receptionist to act as the first point of contact for people accessing Citizens Advice Doncaster Borough. This role is central to the delivery of a high‑quality advice service and plays an important part in ensuring clients receive accurate information, are treated with respect, and experience a consistent and welcoming service.
You will support the smooth running of the organisation by managing enquiries effectively, maintaining accurate records, and contributing to our quality assurance standards. This role requires a strong commitment to confidentiality, data accuracy, and the Citizens Advice aims and principles.
Key Responsibilities
Client Access & First Contact
- Welcome clients, staff and visitors in a professional, calm and supportive manner, ensuring everyone feels respected and listened to.
- Act as the first point of contact for face‑to‑face and email enquiries, providing appropriate triage and signposting in line with Citizens Advice procedures.
- Provide accurate, clear and consistent information about Citizens Advice services, maintaining professional boundaries at all times.
Quality Assurance & Standards
- Ensure all client interactions and administrative processes meet Citizens Advice quality standards, including accuracy, confidentiality and consistency.
- Record client details and enquiry information accurately to support continuity of service, monitoring and reporting.
- Follow agreed procedures, policies and guidance to ensure compliance with Advice Quality Standard (AQS) requirements.
- Support the wider team by maintaining reliable systems and contributing to the overall quality of service delivery.
Administration & Office Support
- Manage appointment booking systems and staff calendars efficiently.
- Provide organisation‑wide administrative support to ensure the service runs smoothly on a day‑to‑day basis.
- Maintain an organised, safe and welcoming reception area.
- Carry out data entry, filing, scanning and document management accurately and in a timely manner.
- Use Google Workspace and other IT systems confidently to support service delivery.
About You
We are looking for someone who is approachable, reliable and well organised, with a strong attention to detail and a commitment to delivering a high‑quality service. You will be comfortable working with people from a wide range of backgrounds, including those experiencing stress or distress, and able to respond with empathy and professionalism.
Essential Skills and Qualities
- Previous office or administrative experience.
- Strong IT skills and confidence using digital systems.
- Excellent verbal and written communication skills.
- High level of organisation and ability to manage competing priorities.
- Ability to work effectively both independently and as part of a team.
- Commitment to confidentiality, accuracy and professional standards.
- Understanding of, and commitment to, the aims, principles and values of Citizens Advice, including equality and inclusion.
- Proactive approach with a willingness to learn, follow procedures and adapt to service needs.
What We Offer
- A supportive and inclusive team environment.
- Training and development, including Citizens Advice systems, quality standards and procedures.
- The opportunity to contribute to a trusted, high‑quality advice service.
- The chance to make a real and positive difference to people living in Doncaster.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help tackle loneliness among older people in care homes
Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedfordshire exists to change that.
Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedford and the surrounding area.
We are now looking for a Fundraiser to help secure and grow the income that makes this work possible.
About Friends for Life Bedfordshire
We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire’s care homes.
Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services.
The Role
This is a pivotal role for the charity. It is key to the delivery of our business plan and growth aspirations.
You will take ownership of fundraising and income generation, ensuring we have the resources to sustain and grow our impact.
You will lead on grant fundraising whilst also developing community and individual giving, and delivering engaging fundraising events.
This is a hands-on role in a small organisation, so you will have real ownership and visibility. You will shape our fundraising strategy and directly influence how many residents we can reach.
This role is suited to someone who is both strategic and practical — someone who can develop the fundraising strategy and the plan to deliver this, but is equally comfortable writing applications, building relationships and making things happen.
Key Responsibilities
Grant Fundraising
- Identify and secure funding from trusts, foundations and statutory bodies
- Write high-quality, compelling funding applications
- Build and manage a strong pipeline of funding opportunities
- Maintain relationships with funders, including reporting and stewardship
Community & Individual Fundraising
- Grow income through local partnerships, supporters and community initiatives
- Engage schools, businesses and individuals to generate support
- Work with Marketing, Partnerships & Activities Lead to develop campaigns that drive regular and one-off donations
- Strengthen our local supporter base and visibility
Fundraising Events
- Plan and deliver fundraising events (community and corporate), managing logistics, budgets and stakeholder coordination
- Work with Marketing, Partnerships & Activities Lead to promote events through social media and marketing platforms
- Ensure events are engaging, effective and financially successful
- Evaluate performance and improve future activity
Strategy, Compliance & Reporting
- Develop and deliver a clear fundraising strategy aligned to organisational goals
- Track performance against targets and provide insight
- Ensure all fundraising is compliant with regulations and best practice
- Represent the charity externally with confidence and credibility
About You
We are looking for someone who can take ownership of fundraising and produce results in a small, resource-constrained environment.
You will likely bring:
- Experience developing or contributing to a fundraising strategy
- Proven experience in fundraising, with a track record of generating income
- Strong experience in writing successful grant applications
- Experience of developing and growing income from community fundraising initiatives (e.g. partnerships, volunteer-led activities, individuals and events)
- Ability to build and manage relationships with funders, donors or partners
- Strong written communication skills — able to create compelling cases for support
- Ability to work independently, prioritise effectively and meet deadlines
- A proactive, resourceful approach — you don’t wait to be told what to do
- Comfortable balancing strategy with hands-on delivery
What We Offer
- £16.79 per hour (£18,334 per year for 21 hours per week)
- Employer pension
- Flexible and hybrid working
- A supportive and passionate team of staff, volunteers and trustees
- The chance to transform the lives of care home residents every single week
How to Apply
Please submit your CV and a short covering statement outlining how your experience aligns with the position.
Selection will be via an interview.
Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview.
Finally, the role is subject to an Enhanced DBS check.
The client requests no contact from agencies or media sales.
Mind in Croydon is seeking a compassionate, proactive and community-focused Social Networking Caseworker to support adults experiencing severe and enduring mental health challenges to build confidence, strengthen social networks and engage in meaningful community activities.
This is a person-centred, recovery-focused role working with a caseload of up to 35 individuals. You will support people to identify their goals, access mainstream opportunities such as education, physical activity, cultural groups and volunteering, and gradually reduce reliance on statutory services where appropriate.
The role combines direct one-to-one support, partnership working with mental health professionals and community organisations, and the development of group activities at Fairfield House, Croydon. You will play a key role in enabling people to rebuild independence, confidence and community connections.
This post requires flexibility to meet the needs of the service, which may include occasional weekend work, as part of the rota. Time off in lieu (TOIL) will be provided where additional hours are worked, and there is no routine expectation of frequent out-of-hours working.
If you are motivated by social inclusion, empowerment and practical recovery support, we would welcome your application.
Hours 36 hours a week, full time, worked across a rota covering Saturdays
Reports to: Social Networking Manager
Based at: Mind in Croydon Fairfield House 10 Altyre Road, East Croydon, flexible working with regular presence across our premises and community sites across the London Borough of Croydon
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 pages to, outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At Single Homeless Project, we believe everyone deserves access to the care they need to live well - and that’s where you come in. We’re offering an exciting new opportunity to shape how health support is delivered within our innovative Camden Housing First service. As Health Lead, you won’t just be part of a team - you’ll be pioneering a vital, human-centred approach to health within homelessness services. It’s a chance to make a deep and lasting impact, not only on individual lives but on how we work with health systems across the borough.
This is a role for someone who wants to grow a meaningful career while helping others to rebuild their lives. You'll work directly with people who are often overlooked by traditional systems, taking the time to build trust, understand their needs and walk alongside them on their journey to better health. From completing health assessments and designing personal health support plans, to leading multidisciplinary meetings and opening doors to essential services - you'll be the link between individuals and the support they deserve. Your insight will also help us map local services, influence partnerships and drive forward more inclusive healthcare approaches.
You’ll be part of a psychologically informed environment, where trauma-informed care and understanding complex needs are part of everyday practice. At SHP, we’re committed to developing our people - this role offers a strong foundation for a career with real purpose, backed by expert training, team support and opportunities to grow with us.
About you:
- You bring knowledge (or a real willingness to learn) about common health issues and the barriers to care faced by people experiencing homelessness
- You know how to build trust and connect with clients who may feel wary of services, finding ways to engage that genuinely work for them
- You understand local health systems and services, and can navigate them confidently to open up the right support for clients
- You bring experience or awareness of working with survivors of domestic abuse, with a sensitive, informed and person-centred approach
- You’re confident working independently and as part of a team, with strong skills in support planning, safeguarding, record keeping, data and reporting, and advocating for clients facing multiple disadvantage
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed and suitable candidates invited to interview as they are received. We reserve the right to close the advert as soon as a suitable candidate is identified, therefore please submit your application as soon as possible to be considered.
Please note first stage interviews will be held online via Microsoft Teams, suitable candidates will be invited to a second stage interview in Kings Cross.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
The Research & Partnerships Directorate is a fast paced, collaborative team committed to achieving Alzheimer’s Research UK’s vision. The Directorate has responsibility for delivering on the charity’s principal remit: funding world-class research to ultimately defeat dementia. Alzheimer’s Research UK funds dementia research through a large portfolio of investigator-led grant awards, research fellowships and strategic initiatives within the UK and increasingly internationally.
Working closely with the Evidence Manager, you’ll help shape how Alzheimer’s Research UK understands, evidences, and tells the story of the impact of the research we fund. You’ll lead on collating, cleaning and analysing impact data from a range of sources, turning it into compelling insights that support external reporting, fundraising and internal decision-making. You’ll work across the organisation (including Communications and Philanthropy) and with external partners to strengthen our approach to impact assessment, helping to position ARUK as a leader in the field. This is a hands-on role for someone who enjoys connecting evidence to real-world change.
This is a 12-month FTC or on return of substantive postholder
Key Responsibilities:
Research impact assessment, analysis & dissemination
· Lead the day-to-day collation and analysis of research impact across ARUK’s funded portfolio.
o Collate, clean and maintain impact data (e.g. researcher reports, publications and online sources such as Dimensions) to enable consistent, high-quality reporting.
o Analyse and synthesise findings into clear, decision-ready insights, supported by visualisations and (where appropriate) dashboards.
o Turn impact evidence into engaging content (e.g. case studies, summaries and graphics briefs) and partner with the Communications Team to make it ready for internal and external use.
· Own the day-to-day development of the Impact Hub—our internal repository of research impact—spotting standout examples of progress (e.g. career development, collaborations, guideline influence) enabled by sustained ARUK funding and shaping them into strong case studies.
· Partner with fundraising teams to understand their evidence needs and identify new opportunities to bring research impact to life for supporters.
· Help improve and embed reporting processes that strengthen how we evaluate and communicate the impact of ARUK-funded research.
Data analysis, Evidence & Evaluation
· Provide responsive data collection, analysis and reporting support across the Research & Partnerships Directorate and wider organisation, working closely with the Evidence Manager.
o Examples include: portfolio trends, geographic spread, career outcomes and collaboration mapping.
· Support the Evidence Manager to deliver ARUK’s Strategic Performance Measurement Framework—tracking and reporting KPIs for senior leadership and trustees.
· Continuously improve systems and workflows, streamlining data handling and building reusable templates and dashboards (e.g. automation in Excel/Power Query, Power BI data models, standard operating procedures).
External ambassador for research impact
· Build expertise in research impact assessment by engaging with organisations such as the AMRC and attending relevant workshops and meetings.
· Build and maintain strong relationships with key external stakeholders, in particular ARUK-funded researchers and other funding bodies, spotting opportunities to advance ARUK’s research aims.
· Represent ARUK at national and international events and conferences, helping to position the charity as an authority on research impact.
Team working and other responsibilities
· Play an active role in Team and Directorate meetings, bringing ideas, insight and constructive challenge.
· Keep colleagues and stakeholders updated on progress, insights and next steps as appropriate.
· Support internal reporting on risks, budgets and activity across the Research & Partnerships directorate.
· Provide ad hoc, additional support or resourcing for other activities across the Research & Partnerships Directorate
· Undertake any other relevant duties and projects delegated by the Evidence Manager in line with the responsibilities of the post
Knowledge, skills and experience needed:
· Scientific background, educated to degree level in a relevant subject (or equivalent work experience)
· Understanding of impact assessment within the context of a research funding environment
· Experience and/or knowledge of biomedical or life sciences research
· Strong analytical and critical thinking skills with the ability to scrutinise and interpret data
· Experience planning and operating effective and systematic data collecting and management systems
· Proficiency with Excel for data analysis and an ability to work with large datasets is essential; experience with design and data visualisation software such as Microsoft PowerBI, or programming experience, are desirable.
· Excellent team working and interpersonal skills
· Excellent written and verbal communication skills
· Excellent organisational skills
· Ability to work closely with a range of internal and external stakeholders
· Excellent time management skills and ability to prioritise competing demands
· A proactive attitude and someone who can work independently
· Collaborative and communicative
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Middlesbrough.
Location – This role is both community-based in Middlesbrough, with the ability to work from home as agreed with your manager. There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Stoke-On-Trent and Scotland) or travel to our London office.
Salary – Up to £35,000 DOE
Employment Type – Permanent
Team – Communications team
About you
We are looking for someone who can demonstrate the following:
- Significant experience in a communications role, including experience with copywriting and content creation.
- Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms.
- Empathy, cultural awareness, and sensitivity when communicating with and about communities whose voices and experiences are often underrepresented, including those with English as an additional language or limited literacy in English.
- The ability to clearly demonstrate our impact and inspire collaboration among our partners and stakeholders by sharing compelling and meaningful stories.
- Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges.
- Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva.
About the role
The responsibilities of this role include:
- Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities.
- Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
- Support effective communications with stakeholders across sectors including community, health, education and local organisations.
- Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials.
- Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives.
About us
Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities.
About our benefits
- Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST.
- 25 annual leave days per year plus bank holidays.
- £100 contribution towards your professional body membership.
Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.
To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Friday 8th May 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Settled is a dynamic charity that supports the rights of EU and Ukrainians citizens who have made the UK their home, through providing expert, multi-lingual services. We seek a full-time experienced and capable manager who will work jointly with another service manager to deliver Settled's advice services to EU citizens UK-wide, with special attention to localities in England and Wales. You will hold IAA accreditation and be able to manage staff and volunteers to provide immigration advice. You will understand how strong relationships, especially with the Welsh Government and other funders, ensure the sustainability of a charity and help it meet the needs of its beneficiaries. Role is hybrid with minimum of 4 days per month in Settled's Cardiff Bay office and some travel to cities in other parts of the UK. If you would like to join our supportive and impactful team, please include a cover letter which explains how you fulfil the person specification, along with your CV.
The client requests no contact from agencies or media sales.
The Criminal Justice Alliance (CJA) is seeking a strategic and creative Fundraising and Impact Manager to join our small but mighty team. As the only completely independent member body in the criminal justice sector, we represent over 200 charities, academics, legal experts, and individuals with lived and professional experience. This is a brand-new, high-impact role created at a pivotal moment as we approach our 20th anniversary and begin developing our 2027-30 strategy.
The client requests no contact from agencies or media sales.
An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will launch a new national Foundation Degree while building the foundations of a wider programme of work. In the initial phase, this role will focus on working locally with partners and participants in one or more locations to support recruitment, onboarding and preparation for launch, while also contributing to the wider programme build-out alongside a national team. As delivery begins, the role will transition into ongoing programme management across a cluster of delivery centres, leading high-quality delivery, participant experience and programme quality, and helping to build strong, sustainable centres over time.
To apply for this role, please submit a cover letter of no more than two pages outlining why you are interested in this role at the Centre for the Children’s Workforce, and how your skills, experience and approach would help you succeed in the role. Please also specify where you are based in the country, and whether you are looking to work full or part time.
Building the workforce that children deserve.
The client requests no contact from agencies or media sales.
The Literacy Pirates is an educational charity working across the UK to develop the literacy, confidence and perseverance of children who are falling behind in school and have fewer opportunities in their personal lives. We offer in-person and online literacy programmes that support children to meet age-related expectations in reading and writing, succeed in school, and thrive beyond the classroom.
Literacy Pirates is at an incredibly exciting point in its 15-year journey, as we embark on a period of national expansion with a target to quadruple the number of young people we support over the next four years. The Communications Manager role is critical to achieving our national expansion ambitions. We are excited to be able to recruit for this specialist role to develop our brand and lead the investment in our communications and marketing capacity.
Objectives
To develop and implement a communications strategy that supports the organisational expansion strategy as well as growth in the three key areas of school recruitment, volunteer recruitment and fundraising performance.
Developing high-quality communications content and stewarding key external relationships in support of organisational comms work.
Key Responsibilities
- Develop audience specific communications strategies and work with departmental managers to deliver targeted campaigns to recruit volunteers, school partners and new funders.
- Produce high-quality written, visual and digital content translating our impactful work to be accessible, engaging and audience/channel specific.
- Develop close and supportive relationships with external ambassadors and other allies, in support of organisational communications work.
- Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
- Continue the development of our new website, including monitoring analytics.
- Support freelancers, interns and internal colleagues to design high quality video, social media, print and digital material
- Drive storytelling initiatives by sourcing and sharing case studies and impact stories that inspire donors and the wider public.
- Proactively identify communication opportunities as well as new relationships with external individuals and organisations.
- Manage an engaging newsletters distribution system to a range of key audiences.
- Continue to develop the quality of all external communications ensuring all materials are aligned with our brand guidelines, key messages, and core organisational strategy.
- Recruit and then manage a Communication and Marketing Associate in year two, resource permitting.
- Work with the Senior Leader Team to develop and implement our PR & media strategy.
- Work across the charity to upskill and develop the team in effective, user-centred communications.
- Work to ensure safeguarding and dignity of children and families are central to all organisational communications.
Person Specification
- 3 years’ experience within a digital communication role
- Excellent copywriting skills with an ability to craft clear, engaging content for different audiences to tight deadlines
- Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
- Good knowledge of the digital and social media landscape and emerging trends.
- The ability to simplify complex concepts into plain, compelling English.
- Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
- Experience of digital content creation, commissioning and management
- Proficiency newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
- Experience of managing suppliers, partners and contributors
- Familiarity with design software for creating digital assets, such as Canva
Personal attributes
- Self-starter, able to work proactively and intuitively
- Able to work to varying timelines and prioritise own workload accordingly
- Ability to communicate with a range of people of different levels, disciplines and backgrounds
- Passionate about addressing poverty and inequality, and commitment to equality and diversity
Salary: £40,000 – 42,000 (incl. London Weighting)
Contract: Full time, Permanent
Location: London based, two days in the office, with the option to work remotely three days
How to apply
To apply for the position, complete our online application form and upload a CV by midday on Friday 1st May 2026.
We develop the literacy, confidence and perseverance of children who are falling behind in class and have fewer opportunities in their personal lives.

The client requests no contact from agencies or media sales.
Position
MSF UK is seeking an experienced, strategic and collaborative Ambassador Relations Manager to lead our approach to high-profile partnerships. We are looking for an entrepreneurial and commercially minded leader who can identify fundraising and awareness-raising potential in every interaction and translate high-profile partnerships into life-saving humanitarian impact. MSF UK is a fast paced and dynamic working environment, where you'll work alongside passionate colleagues dedicated to medical humanitarian action and global advocacy.
Hours: 37.5 hours per week, Mon-Fri
Duration: Fixed Term - 18 months
Location: London - hybrid, 2 days per week in office (including Wednesdays)
Salary: £54,452.47- £66,553.01 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
MSF UK is seeking an experienced, strategic and collaborative Ambassador Relations Manager to lead our approach to high-profile partnerships. We are looking for an entrepreneurial and commercially minded leader who can identify fundraising and awareness-raising potential in every interaction and translate high-profile partnerships into life-saving humanitarian impact.
As a central strategic resource, you will develop and lead on a cross-organisational approach that bridges the gap between public profile and our mission, whether through fundraising, advocacy, or brand awareness. You will build and curate a diverse portfolio of high-profile supporters - from the arts and entertainment sectors to thought leaders and commentators - ensuring that every partnership is rooted in MSF’s core values and authentically champions our medical humanitarian work.
Knowledge, Skills and Experience
Relevant experience: Proven track record of managing high-profile partnerships with public figures and influential supporters. You will demonstrate experience in long-term stewardship and the ability to align an individual’s public platform with complex organisational goals
Established networks: A robust, pre-existing network of contacts across some of the music, entertainment, arts, and influencer sectors. The ability to leverage these relationships to immediately identify and secure new opportunities for MSF UK is essential.
Active networking: An exceptional ability to network and build rapport; the successful candidate will be a natural "connector" who actively seeks out new high-profile partners to expand MSF’s reach.
Commercial acumen: A proven track record of being commercially opportunistic; the ability to identify a trend or a moment in culture and swiftly turn it into a partnership or campaign that drives financial results.
Strategic communication: Experience delivering targeted communications strategies to elevate organisational priorities through high-profile engagement.
Risk & due diligence: A sound understanding of risk management, particularly regarding brand alignment and reputational shielding.
Sector knowledge: Understanding of the UK fundraising and campaigning landscape, including managing requests from multiple internal teams.
Discretion: Professional, discreet, and confident when working with high-profile individuals and their representatives.
Information & technology: Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
The client requests no contact from agencies or media sales.
We are currently looking for a Senior Operations Manager to cover Yorkshire and the Humber deputising for the Area Manager as required.
The role will span the Yorkshire and the Humber (YatH) region and will have a focus on:
- Commissioner relationships
- Project management
- Performance and management of teams
- Engagement, building networks and partnership working
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
Yorkshire and the Humber is an expansive and innovative region and Victim Support is commissioned across it to provide high quality, person centred services to victims of a range of crimes.
We are looking for a highly motivated and passionate individual to join the team as a Senior Operations Manager. As the Senior Operations Manager, you will work closely with the Area Manager and be responsible for and accountable for the delivery and development of services across the region.
You will deputise for the Area Manager across all services and be accountable for agreed elements of the contract review and monitoring processes. You will also develop, implement and manage strategic work and specific projects across the region and will need a good mix of skills to enable them to plan, organise and innovate.
You will have a proven track record of Operational Management preferably within a voluntary sector agency and with some experience of the criminal justice system and the journey of victims of crime.
This role involves regular travel throughout Yorkshire and the Humber from a home base and due to this, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
To be successful in this role, tt is essential that you;
- have experience and knowledge of the voluntary sector and statutory agencies particularly within the criminal justice, health and social care sectors
- have knowledge and understanding of safeguarding and other regulatory requirements
- can show a track record of delivery of services similar in nature of those within Victim Support or a comparable agency
- are an experienced leader with excellent leadership and management skills including experience of managing change and processes across multi-functional teams
- are able to provide analysis and interpretation of data and reporting on findings
- have the ability to work with partners and build positive relationships at operational an strategic levels
- have the ability to manage proactively, innovatively and effectively securing high levels of performance, motivation and teamwork
- have the ability to manage a demanding workload and balance priorities
- can provide leadership, communications and actions that will exemplify the organisation's values
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
These roles are central to ensuring that the voices of people in the justice system shape the services that affect them. You’ll work directly across our Prison Councils in HMP Altcourse and HMP Forest Bank, as well as a range of community‑based projects regionally, and occasionally national. Some projects will require significant travel, so flexibility is essential.
- Full-time and Part-time position available
- Permanent
- £25k- £30k depending on experience (pro-rata for part time)
- Bank holidays plus 25 days holiday (pro-rata for part-time)
- You must be off community order / prison license
- Probationary period: Six months
Justice should heal as much as it punishes, creating safer communities for all.
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
If you are passionate about driving change through policy and influencing and you want to play a pivotal role in improving the lives of people with cystic fibrosis (CF) join us as our next Policy and Public Affairs Manager and help shape a future where everyone with CF can access the treatments and care they need.
In this impactful role, you will lead the delivery of our policy and public affairs work across a defined portfolio, with a strong focus on ensuring people with CF have access to life-changing treatments and improving standards of care across the UK for people with CF – both now and in the future.
Working closely with the Head of Policy and Public Affairs, you will turn strategic priorities into compelling influencing plans and high-quality policy outputs. You’ll ensure our voice is heard where it matters most – across government, healthcare systems, and key stakeholders – to drive meaningful improvements in outcomes for people living with CF.
In this role, you will take ownership of:
- Leading the development of robust, evidence-based policy positions
- Designing and delivering effective public affairs and influencing strategies
- Building and managing relationships with key stakeholders and decision-makers
- Ensuring our work is grounded in the lived experiences of people with cystic fibrosis
You will also line manage one Policy and Public Affairs Officer.
This is an opportunity to combine strategic thinking with hands-on delivery, using your expertise to influence real change in a highly respected health charity.
If you are an experienced policy and public affairs professional with a passion for making a difference, we’d love to hear from you.
We offer a range of benefits including flexible working, 30 days annual leave plus recognised bank holidays, contributory pension scheme, healthcare cash plan, shopping discounts club, enhanced maternity/adoption pay, free tea and coffee in the office, employee assistance programme and opportunities for learning and development.
This is a UK based role and offers a flexible location; however, if London office-based, a minimum of 40% working hours per week in the office is required. If home-based, travel to London office will be required in line with business needs.
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
Closing date and interview date
Closing date for completed applications: 11:59pm Monday 4th May 2026
Interviews expected week commencing w/c 11 May 2026
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
How to apply
Before applying, please ensure you read the job description attached, for more information about the role.
Applications should be made through our recruitment portal Hireful and to apply, please select ‘Apply Now’.
No media or agencies please.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-227 918
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £41,905 - £45,090 per annum if based in London. £39,255 - £42,440 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: Monday 11th May 2026
This application process will consist of 3 stages: Written application, Telephone interview and Assessment Centre (interview & presentation).
Role Summary
As a Senior Partnerships Manager at upReach, you will play a strategic leadership role in shaping the growth, quality, and impact of our partnerships at upReach.
Reporting to the Head of Partnerships within the Income Generation and External Engagement team, you will take strategic ownership of a portfolio of high-value partnerships (5, 6, and 7-figure) within the Tech and STEM sectors, alongside building crucial new partnerships in the sector. Moreover, you will have responsibility for delegated projects that strengthen our partnership strategy and visibility, you will line-manage members of the partnerships team, providing coaching, direction, and support to ensure the team consistently delivers high standards of stewardship, innovation, and income generation.
You’ll act as a senior representative of upReach, cultivating relationships with high-level external stakeholders, championing collaboration across internal teams and identifying new opportunities to raise the visibility and influence of upReach to help drive our mission.
Core Responsibilities
You will play a critical leadership role in advancing upReach’s mission by shaping and scaling high-impact, income-generating partnerships with top employers committed to social mobility. You will lead on delegated strategy projects, mentor and manage members of the partnerships team, and play a key role in upReach’s organisational growth and influence.
Your work will directly support the charity’s strategic partnership priorities: driving sustainable income growth, enhancing partnership impact, and increasing our brand visibility. This role offers scope to lead complex partnerships, influence internal strategy, and champion innovation in partnership delivery. While not exhaustive, your key areas of responsibility include:
Leadership of Employer Partnerships
-
Lead the strategic management and growth of a portfolio of high-value, multi-year partnerships in Tech and STEM, ensuring strong alignment with upReach’s mission and priorities.
-
Oversee the quality and consistency of partnership engagement across the team, including partnership health reviews, ensuring best-in-class stewardship and measurable partner outcomes aligned with the Partnerships team's OKRs.
-
Identify opportunities to deepen relationships, co-create new initiatives, and embed partners in long-term collaboration with upReach.
-
Working closely with upReach’s Programme teams to ensure partnerships and programmes are delivered to a high standard.
Develop and Secure New Partnerships
-
Proactively identify, cultivate, and convert a pipeline of four-seven figure prospective partnerships aligned with upReach’s mission and strategic goals.
-
Lead high-quality prospecting and relationship-building activity, targeting income-generating partnerships that also deliver high-impact opportunities for Associates.
-
Build strong relationships with key contacts at potential partners, including senior stakeholders within your sectors, through regular in-person and virtual meetings.
-
Deliver compelling, insight-driven proposals and presentations tailored to organisational priorities and demonstrating mutual value.
Strategic Development
-
Support the Head of Partnerships in setting partnership strategy and income targets, and contribute to organisational planning and forecasting.
-
Analyse market trends to identify emerging opportunities and inform the evolution of upReach’s partnership offer.
-
Contribute to the design and implementation of new strategic initiatives that enhance income diversification and partnership sustainability.
-
Work cross-functionally to ensure partnership activity is evidence-led, data-informed, and aligned to organisational objectives.
Management within the Partnerships Team
-
Line manage a Junior Partnerships Manager, supporting their professional development and building team capabilities.
-
Provide leadership and guidance in managing complex partnerships, offer escalation support, and ensure strategic consistency.
-
Foster a collaborative, high-performing culture that values innovation, accountability, and shared success.
-
Champion continuous improvement across the team, ensuring processes, tools, and resources support efficiency and growth.
Stakeholder Representation and Engagement
-
Deputise, where required, for the Head of Partnerships as a senior representative of upReach at external meetings, conferences, and industry events, building influence and credibility across the social mobility landscape.
-
Develop relationships with senior external stakeholders, including executive sponsors, industry leaders, and cross-sector collaborators.
-
Serve as an ambassador for upReach’s mission, promoting our partnership approach and outcomes to new and existing audiences.
-
Use insight from partner feedback to inform organisational strategy and continuous improvement.
Cross-Functional Collaboration and Innovation
-
Collaborate with Programme, Finance, Marketing, and Impact teams to ensure partnership activities are well-integrated, efficient, and mission-aligned.
-
Support the continuous improvement of internal systems (CRM, contracting, invoicing, and reporting) to enable effective delivery and forecasting.
-
Partner with Marketing & Communications to design and deliver strategic campaigns, thought leadership, and storytelling that elevate upReach’s employer partnerships nationally.
-
Lead or contribute to cross-organisational projects that enhance income generation, innovation, or partnership experience.
-
Uphold upReach’s legal, ethical, and data protection responsibilities in all partnership activity.
Skills and Experience
-
The ideal candidate for the Senior Partnerships Manager should display these behavioural skills:
-
Exceptional organisational and project management skills, with the ability to lead complex projects and manage multiple strategic priorities autonomously.
-
Confident and pragmatic decision-maker who exercises sound judgment and provides strategic direction in a fast-paced environment.
-
Experience leading employer engagement, account management, new business development, or fundraising activity within a purpose-driven, education, or social mobility context.
-
Proven ability to design and deliver partnership growth strategies that deepen engagement, generate mutual value, and contribute to organisational goals.
-
Skilled communicator and influencer, capable of articulating complex ideas clearly and persuasively through written reports, presentations, and external representation.
-
Collaborative leader with experience guiding and supporting colleagues across teams and functions to deliver shared objectives and foster a culture of continuous improvement.
-
Proficient in using CRM or data management systems to oversee pipelines, generate insights, and inform strategic decision-making.
Desirable
- Strong understanding of ED&I, CSR, or early careers recruitment priorities and how they inform partnership strategy.
- Experience collaborating with marketing and communications teams to create strategic campaigns or content that enhances employer visibility and engagement.
- Experience in management or mentoring others to develop partnership capability and performance.
Team Culture & Benefits:
We offer:
-
Flexible and hybrid working.
-
Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
-
Birthday leave and Volunteering leave
-
Enhanced Parental Leave beyond statutory requirements for all team members.
-
3% Pension Contribution, which increased to 5% after 5 years of working with us.
-
Cycle-to-work scheme.
-
Monthly socials and annual wellbeing days
-
Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
-
Personal Development Budget, activated after 6 months in the role.
-
The opportunity to participate in our fantastic staff networks:
-
Disability and Inclusion Network
-
Diverse Roots Network
-
Green Network
-
LGBTQ+ Network
-
Mindfulness Network
-
Parents and Carers Network
-
(Im)Migrants Network
-
Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Monday 11th May at 12pm.
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.







