272 Finance systems manager jobs

Programme Trainer – Greater Manchester

Money Ready is dedicated to creating a financially fluent population, and our trainers are the ones who bring that to life in the room. We’re looking for a confident and engaging Programme Trainer to join our North team, delivering financial education to young people, adults and professionals across Greater Manchester and the wider North Hub.

You’ll work predominantly with young adults and adults, including care-leavers, young mums and refugees, with the chance to deliver to children too. You’ll represent Money Ready’s programme quality in a wide range of settings, adapting your delivery to meet the needs of the people in front of you and helping learners work towards accreditation.

Our trainers come from all sorts of backgrounds, including former teachers and youth workers, and you don’t need to be a financial education expert on day one. We’ll train you on everything you need to know. What matters most is a genuine commitment to the welfare of the people you’re working with, and the confidence to adapt on your feet.

What the role involves:

Delivering Money Ready’s programmes across a variety of settings, supporting learners towards accreditation and adapting your style to diverse groups. Building relationships with delivery partners across your patch and spotting new opportunities to grow our work, with an initial focus on courses for vulnerable young adults. Contributing to programme development, sharing insight from delivery to help shape our content as we move towards a co-creation approach. Acting as an ambassador for Money Ready with funders, local authorities and the wider education community. Working closely with colleagues across the country and investing in your own development through our internal training offer.

Key details:

• Hybrid working, ideally based in or able to travel regularly to the Greater Manchester area, with some delivery across the wider North Hub and a particular focus on the North East
• Part time, 22.5 hours per week
• Fixed-term contract, 18 months, with a possibility of extension subject to funding
• Salary of £30,250 FTE per annum
• All delivery-related travel is covered
• Proficiency with Microsoft products; experience with a CRM system (we use Salesforce) is helpful, or a willingness to learn
• Achieved, or willing to work towards, a Level 3 AET or equivalent
• Appointment is subject to satisfactory references and a criminal record check (PVG)

Key dates:

• Online Q&A with Hayley Coyne: Monday 28 September, 3.30pm. Register here
• Application deadline: midnight on Thursday 8 October 2026
• Round 1 interviews: week commencing 19 October (online)
• Round 2 interviews: 3 and 4 November (in person, Manchester, venue TBC)

We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria. We are recruiting a Case Manager to cover the Westmorland & Furness area as part of the Drive Project .

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

This role is based at Kendal Police Station, West Morland & Furness, Cumbria, and involves regular travel. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.

You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will support individuals to make meaningful changes and contribute to improved quality of life and safer outcomes-helping offenders move away from the criminal justice system.

You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.

We are seeking experienced professionals from domestic abuse, offender rehabilitation, or mental health backgrounds who bring strong case management expertise and a passion for behaviour change. This role involves delivering one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children.

This post will be subject to an Enhanced DBS Disclosure.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

What if your next major gift could help accelerate research that changes the world?

The University of Oxford has entered an exciting period of growth in its philanthropic ambitions through the Oxford Excellence campaign. We are expanding our Development and Alumni Engagement team to help connect visionary donors with the research, people and ideas capable of addressing some of the world’s most significant challenges.

We are looking for a Senior Development Executive to join our Mathematical, Physical and Life Sciences (MPLS) Development team.

Location: Oxford, with hybrid working options

Salary: £49,119 – £58,265 per annum, with possible extension to £63,489 including an Oxford University Weighting of £1,730 per year (pro rata).

Contract: Permanent, full time

About Us

Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Apply now to become part of our extraordinary legacy.

Development and Alumni Engagement (DAE) builds enduring relationships with alumni, philanthropists, foundations, corporations and other partners to secure support for Oxford's academic priorities.

What We Offer

Working at the University of Oxford offers a range of benefits, including:

• 38 days of annual leave, inclusive of public holidays, with options to purchase additional leave.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• Hybrid and flexible working options.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including cycle and season-ticket schemes.
• Access to Oxford's extensive social, cultural and sporting community.
• Excellent opportunities for professional development within an experienced and collaborative fundraising environment.

About the Role

As Senior Development Executive, you will manage a portfolio of approximately 80–100 donors and prospective donors, developing thoughtful cultivation, solicitation and stewardship strategies that build lasting philanthropic relationships.

Working closely with senior academics, University leaders and development colleagues, you will translate ambitious scientific priorities into compelling opportunities for philanthropy. You will build relationships with high-net-worth individuals and other prospective funders, with opportunities to personally solicit gifts at the six- and seven-figure level.

This highly relational role calls for judgement, curiosity and first-class communication. You will become a trusted partner to donors and colleagues, helping secure significant philanthropic investment in Oxford’s Mathematical, Physical and Life Sciences.

About You

You will bring:

• Proven fundraising experience, including direct involvement in securing six- and/or seven-figure major gifts
• Experience building relationships with major donors and managing a substantial donor pipeline
• The ability to develop effective cultivation, solicitation and stewardship strategies
• Experience working collaboratively with senior stakeholders and subject-matter experts
• Outstanding communication skills and the confidence and diplomacy to engage donors, academics and senior leaders
• A genuine interest in science, research and the work of MPLS

Application Process

To apply, please upload:

• A covering letter/supporting statement
• Your CV
• Details of two referees

The closing date for applications is 12 noon on Wednesday, 14 October 2026.

Interviews will take place in the week commencing Monday, 19 October 2026 and will be held face-to-face.

Join us at an important moment for philanthropy at Oxford and help turn ambitious ideas into opportunities for lasting global impact.

This is a fixed term maternity cover role for approximately 12months. The fixed term appointment may end earlier or be extended depending on the substantive post-holder’s return date

The position is a mixture of office and home-based working for 35 hours per week, Monday to Friday. 

The usual office days for the Church & Charity team are a Monday and Friday but some flexibility at other times, to accommodate client needs, is an essential part of the role when required. 

Job Purpose:

Reporting to the Head of Department, the principal purpose of the role is to deliver high quality legal services to clients in the ecclesiastical, charity and not for profit sectors, providing advice on governance, regulatory, commercial and property matters. 

By working collaboratively with all members of the Church & Charity department, the post-holder will provide our clients with a service that is of a high standard, ensures the department works effectively and promotes a professional image of the Firm at all times.

The role requires someone familiar with advising clients in a commercial manner, management and control of a caseload, workload, and risk management in relation to the role. It includes helping to develop relationships across departments, as well as interaction with other law firms and professionals.

The role also involves working with the management team from time to time, assisting in the design, delivery and implementation of system changes, workflow and process improvements, as well as being involved in training and business development activities to promote the Church and Charity department and the business as a whole.

 

Job Description

 Principal duties:

• To operate within a departmental structure delivering a consistent, excellent standard of legal services to our clients.
• Undertake fee-earning work, working both independently and as a member of the team and provide a profitable contribution to the work of the department.
• Manage client matters, with a particular focus on:
  • Establishing and registering new charities;
  • Dealing with the Charity Commission and other regulators;
  • Changing legal forms (e.g. incorporating unincorporated charities as a CIO, company limited by guarantee or appointment of corporate trustees);
  • Constitutional reviews and amending governing documentation;
  • Changing charitable objects and advising on public benefit;
  • Mergers, collaborations and restructuring;
  • Trust fund management and complex trust issues;
  • Restrictive funds and permanent endowment;
  • Fundraising;
  • Trading and establishment of subsidiary companies;
  • Donations and legacies;
  • Trustee training;
  • Property matters and
  • Operational issues (e.g. data protection, freedom of information requests, safeguarding, commercial agreements, employment, immigration).
• Maintain high standards in the processing of client work, both in respect of professional standards and client care.
•  Attending upon clients to take instructions and advising on the most appropriate course of action to meet clients' needs; taking appropriate action in executing clients' instructions in a timely manner.
• Supervision of the Church & Charity Paralegal as required.
• Ensure the confidentiality and security of all company and client documentation, information and effects.
• Maintain good professional working relationships with external institutions and organisations.
• Comply with the Firm’s policies in the carrying out of duties and assist Partners and other fee earners in achieving a smooth output of work.
• Liaise with the HOD and other staff to ensure adequate cover within the department at all times, and to attend to clients of other fee earners in their absence, where this is appropriate.
• Achieve agreed financial targets, in respect of both fee income and the recording of chargeable hours.
• Financial control of your own matters with particular regard to cash flow through collection of monies on account and billing procedures.
• Recognise fee-earning opportunities and develop as appropriate.
• Design and deliver business development to stakeholders and partners to grow and develop the department and assist in marketing the firm’s services and building its’ client base through other firm-wide development activities.
• Maintain orderly and up-to-date electronic files and comply with the firm’s policies and procedures on paperless file management.
• Use the firms IT, case management & dictation systems (Leap, BigHand).
• Complete time recording and other management records required by the firm.

Ready to shape the future of the UK's nuclear profession? Come and lead our events programme, volunteer communities and income-generating partnerships.

The Nuclear Institute is looking for an ambitious and commercially minded Events and Communities Director. This is a unique opportunity to combine strategic leadership with hands-on delivery, driving member engagement, growing income and strengthening the professional networks that support nearly 6,000 members across the nuclear sector.

What you'll do

· Lead a nationally recognised portfolio of conferences, awards, webinars and events

· Grow sponsorship, partnership and commercial income

· Support and develop thriving member communities and volunteer networks

· Own budgets, forecasts, pricing decisions and financial performance

· Build relationships with senior industry stakeholders and corporate partners

· Lead and inspire a small, high-performing team

What we're looking for

You'll be a confident leader with experience in events, partnerships, membership, commercial growth or community engagement. You'll bring strong commercial judgement, excellent relationship-building skills and a track record of delivering results.

Why join us?

· Fully remote working

· Flexible and compressed working options

· Performance-related pay

· Private medical insurance and pension

· 25 days annual leave plus bank holidays

· Your birthday off

If you're excited by the opportunity to grow income, strengthen professional communities and help shape the future of the nuclear sector, we'd love to hear from you.

£33,964 per annum  

Fixed term (12 months)  

Part home/Part office (London) based 

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children. 

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) for someone looking to develop their career in high-value fundraising within one of UNICEF UK's most ambitious growth areas. Working alongside experienced relationship managers, you will help steward major philanthropic partnerships and contribute to securing transformational seven-figure gifts that create lasting impact for children worldwide. 

The ideal candidate will be supporter-driven and mission-aligned, with the ability to build positive relationships that balance supporter needs with the best interests of children. They will be an effective communicator who can manage competing priorities, convey complex information clearly, and collaborate confidently across teams and with high-value supporters. 

They will also be results-focused and resilient, using insight and learning to improve performance, adapting to challenges, and taking a proactive, solution-oriented approach. Experience in donor communications, relationship management, event delivery, and the confident use of systems such as Salesforce and Microsoft Office will be important to success in the role. 

Act now and visit the website via the apply button to apply online.  

Closing date: 9am, Friday 25 September 2026. 

Interview date: Week commencing Monday 12 October 2026. 

In return, we offer: 

• excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools) 

• outstanding training and learning opportunities and the support to flourish in your role 

• impressive open plan office space and facilities on the Queen Elizabeth Olympic Park 

• an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

• the opportunity to work in a leading children’s organisation making a difference to children around the world 

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. 

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances. 

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. 

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. 

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit. 

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. 

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours. 

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland).

OVERVIEW OF THE ROLE

The Fundraising Executive will provide essential operational support to the Fundraising Team, with primary responsibility for maintaining accurate, timely and useful information in our CRM system, Donorfy. The postholder will process and reconcile donations, maintain high-quality supporter records, coordinate prompt and personalised donor acknowledgements, and produce clear insights to support fundraising decisions across Helen Bamber Foundation and Asylum Aid.

We are looking for someone who is methodical, numerate and detail-focused, with the confidence to work across a CRM, banking and income records. They will combine excellent data discipline with warm donor care, helping colleagues use Donorfy consistently and sharing regular reports, trends and actionable insights with the Fundraising Team.

This is an excellent opportunity for someone looking to begin or develop a career in charity fundraising operations. We welcome applicants with transferable experience in database or CRM administration, finance processing, customer or supporter care, reporting, or a detailoriented administrative role.

HOW TO APPLY

The first stage is to complete on our online application form on our website by 10:00 am on Monday 28th Sep 2026. 

The website form will ask you to: 

• Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
• Upload your current CV 
• Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

TIMELINE

Closing date: Monday 28th Sep 2026 at 10:00am 

Preliminary interviews (online): 6th Oct 2026

Final panel interviews (in person): 14th Oct 2026 

ELIGIBILITY 

Please note that the successful candidate must have the right to work in the UK (as a small charity we do 
not have the capacity to sponsor work visas).
(Full details available on the Job Description) 

ADJUSTMENTS 

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll 
always endeavour to be as accommodating as possible. If you require a different format of the application 
form, such as large print or Word format, or if you would like to discuss any specific requirements, please 
get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.

Working within the aims, policies, and principles of the Citizens Advice Service, the MaPS-funded Community Debt Caseworker will provide specialist debt advice and casework support to clients experiencing financial difficulty and problem debt.

The postholder will deliver holistic, person-centred advice across a range of channels including face-to-face, telephone, video conferencing, email, outreach settings, and community locations across Hertfordshire, ensuring services remain accessible, inclusive, and responsive to client needs, vulnerability, and complexity.

The role requires the delivery of high-quality debt advice in accordance with Money and Pensions Service (MaPS) quality standards, Citizens Advice membership requirements, and the Debt Advice Quality Framework.

Debt Advice and Casework

• Provide specialist casework covering the full range of debt advice and debt solutions, ensuring all advice meets MaPS and Citizens Advice quality standards.
• Manage a caseload of clients with complex debt issues, including priority and non-priority debts, insolvency options, enforcement action, and financial hardship.
• Conduct detailed client assessments, including identifying emergencies, vulnerability, safeguarding concerns, and barriers to accessing services.
• Deliver debt advice through a range of channels including face-to-face appointments, telephone, video call, email, outreach sessions, and home visits where appropriate.
• Carry out Standard Financial Statement (SFS) budgeting, debt prioritisation, affordability assessments, and referral to appropriate debt remedies.
• Prepare financial statements, debt assessments, income and expenditure calculations, and supporting documentation.
• Act on behalf of clients through negotiation with creditors, enforcement agencies, utility providers, landlords, and statutory bodies.
• Prepare and present cases to statutory bodies, tribunals, courts, and insolvency services where appropriate, including Debt Relief Orders (DROs), bankruptcy applications, Breathing Space applications, and other formal debt remedies.
• Deliver holistic debt and financial capability advice, including budgeting, money management, financial resilience, and maximising income.
• Ensure income maximisation through welfare benefit entitlement checks, grants, charitable support, discretionary schemes, and other financial assistance.
• Assist clients with related issues integral to their debt case, including welfare benefits, housing, energy debt, employment, and financial exclusion, making referrals where appropriate.
• Provide tailored support to clients experiencing vulnerability, mental health issues, digital exclusion, language barriers, or crisis situations.
• Empower clients to make informed decisions and support them to improve long-term financial wellbeing and independence.
• Offer access to holistic services and onward referrals for non-debt issues to ensure comprehensive client support.
• Travel across Hertfordshire to deliver community-based outreach and face-to-face support where necessary.

Administration and Quality

• Use IT systems for case recording, statistical monitoring, reporting, and document production.
• Maintain accurate, comprehensive, and up-to-date case records in line with MaPS, Citizens Advice, GDPR, and organisational requirements.
• Ensure all casework complies with Citizens Advice quality standards, organisational procedures, safeguarding policies, and the Advice Quality Standard.
• Monitor progress of cases and ensure timely follow-up, review, and closure in accordance with service requirements.
• Contribute to achieving service targets, contractual requirements, key performance indicators (KPIs), and quality standards.
• Utilise digital systems, internal tools, and emerging technologies to support effective case management and service delivery.
• Participate in service audits, peer reviews, and quality assurance processes.
• Follow all relevant policies and procedures and undertake required training.

Research and Campaigns

• Assist with research and campaigns activity by providing anonymised client information and feedback on local debt trends and emerging issues.
• Record statistical information on client numbers, demographics, outcomes, and case types, providing reports, case studies, and analysis as required.
• Identify trends affecting local communities including financial exclusion, energy debt, cost of living pressures, and access to financial support.
• Raise awareness of local and national issues relevant to debt, poverty, financial capability, and social inclusion.
• Contribute to continuous improvement and service development initiatives.

Partnership Working and Public Relations

• Maintain effective liaison with statutory and non-statutory agencies, creditors, local authorities, housing providers, support organisations, and community partners.
• Represent the service at partnership meetings, outreach events, forums, and external bodies as appropriate.
• Work collaboratively with colleagues, volunteers, and partner agencies to ensure joined-up support for clients.
• Contribute positively to team learning, mentoring, knowledge sharing, and service improvement activities.

Professional Development

• Keep up to date with legislation, policy, and best practice relating to debt, welfare benefits, housing, consumer issues, and financial capability.
• Undertake mandatory MaPS and Citizens Advice training, including DRO, Breathing Space, safeguarding, vulnerability, and data protection training.
• Maintain MaPS-accredited advice standards and continuous professional development.
• Attend internal and external meetings, supervision sessions, development activities, and team meetings as required.
• Engage positively with feedback, reflective practice, and continuous improvement.

Other Duties

• Carry out any other duties required to ensure effective service delivery.
• Demonstrate commitment to the aims, principles, and equality, diversity, and inclusion policies of the Citizens Advice Service.
• Follow health and safety procedures and share responsibility for own safety and that of colleagues.
• Promote an inclusive and accessible service for all clients, respecting diversity and individual circumstances.

Head of Digital & Operations

Salary: £62,415 - £64,058.

Location: London – Hybrid Working.

Contract: Full-time (35 hours/week), Permanent

Line Manager: Director of People Operations and Assurance

Line Reports: Digital Delivery Lead, Operations Manager, Organisational Strengthening Manager, Data Manager

About Start Network

Start Network is a global network of over 150 local, national, and international NGOs. We act as a catalyst for system-level change to improve the efficiency, effectiveness, and ethics of humanitarian action. By devolving power, resources, and decision-making to locally led networks and hubs, we build early financing systems and community-led solutions that anticipate and respond to crises.  

The Role

We are seeking a strategic, forward-thinking Head of Digital & Operations to lead our operational and digital systems. You will oversee the continuous improvement of our infrastructure, ensuring our programme teams, local hubs, and network members have scalable, compliant, and user-centred support.

As Start Network’s senior digital sponsor, you will own our digital and data roadmap, embed cyber security controls, strengthen operational resilience, and drive cross-organisational transformation.

Key Responsibilities

• Strategic Leadership: Lead the Digital and Operations function, oversee its budget, sit on the Senior Management Group, and advise the Senior Leadership Team and Board Committees.
• Digital Strategy & Governance: Own the technology, data, and digital strategy. Provide senior oversight of digital architecture, system integrations, AI/automation ethics, GDPR, and cyber security.
• Operations & Resilience: Evolve the organisation's operating model. Oversee frameworks for procurement, travel, security, facilities, and business continuity planning.
• Programme Operations: Oversee the operational support models for key funds and initiatives (Start Fund, Start Ready, anticipatory action). Provide senior decision support on complex issues including hosting, compliance, safeguarding, and donor requirements.
• Team Management: Line-manage, coach, and develop a high-performing team of specialists while fostering an inclusive, values-driven culture.
• Rota Responsibilities: Participate in a weekend and holiday rota for smooth programme delivery (Start Fund/Start Ready) and on-call travel/security support.

Essential Criteria:

• Proven experience leading large-scale digital and operational transformations in complex, multi-stakeholder organisations.
• Expertise in technology strategy development, cyber security, IT service management, and modern digital architecture.
• Demonstrated ability to build strong data governance, reporting, and insight capabilities.
• Experience designing multi-geography operational frameworks, policies, and risk mitigation strategies.
• Strong leadership track record in change management, stakeholder influence, and team coaching.

Desirable Criteria:

• Background in the humanitarian, international development, or charity sectors.
• Experience working with Board committees, executive teams, and managing complex third-party vendor relationships.
• Proficiency in Start Network working languages in addition to English.

Travel

This role involves up to 4 weeks of international travel per year to conferences, Start Network hubs, or countries of operation.

Timeline:

- Applications close on Monday 5^th October.

- 1^st Stage Interviews scheduled for w/c 12^th October.

To apply for the role or for an informal discussion, please reach out to Daniel Kelner at Goodman Masson, who are our exclusive recruitment partner for this position:

Philanthropic Partnerships Lead – Trusts and Foundations (parental leave cover)

Application Closing Date: 9th October 2026

Location: Remote or hybrid working within the UK (preferably within regular commuting distance to London); individuals will be required to attend episodic in-person office days in London as needed and additional external facing events as prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.

Term: full time - 35 hours a week. This is a fixed term contract for a period of 12 months covering parental leave. Ideally looking for a candidate to commence the role from November 2026.

Organisation: Global Greengrants Fund UK

Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £70,600 per annum.

Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.

About Global Greengrants Fund

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.  GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.

Global Greengrants Fund comprises two organisations: one located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of sixteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.

Global Greengrants Fund has experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels as part of our ongoing transformative journey.

The Role

The Philanthropic Partnerships Lead – Trusts & Foundations will contribute to Global Greengrants Fund UK’s fundraising and partnership objectives by stewarding a portfolio of existing and new Trust & Foundation supporters to secure significant restricted and unrestricted grants and donations for the organisation. Working as part of the Philanthropic Partnerships team and reporting to the Director of Philanthropic Partnerships, the postholder will also collaborate closely with colleagues across the global organisation Global Greengrants Fund, particularly within the Programmes, External Relations and Finance functions.

The Candidate Profile

The post holder will be an experienced, senior-level fundraising leader with a track record of securing and developing successful collaborations with trusts, foundations and partner organisations to achieve ambitious income goals; extensive experience in developing pitches, proposals, and fundraising products; and a strong interest in environmental justice, international development or human rights issues. They will have an extensive knowledge of the funding and philanthropy sectors in the UK and Europe; excellent written and verbal communication skills; and be confident in engaging a wide range of internal and external stakeholders, including at senior levels.

The candidate will excel in relationship building and interpersonal skills, capable of managing complex relationships and politics. With excellent written and verbal communication skills in English, they will be adept at developing compelling proposals, presentations, reports, and other fundraising materials. Additionally, they will demonstrate strategic, innovative, and analytical thinking, with a strong capacity for complex problem-solving and decision-making.

The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills.

How to Apply

Please review the full job description and person specification on our website and submit your application via email. Please note that the email address to address your application is listed in the job advert on our website. 

In your application, please send a copy of your current CV and covering letter by 9th October 2026 at 23:00 GMT.  You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply. You can ask questions or seek further information to feel able to apply by emailing us.

We thank all those who apply, but only shortlisted candidates will be contacted. 

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.

Head of Housing Development

Location: London/Hybrid

Salary: £80,000.00 per annum

Weekly Hours: 35

Reference: YMC1237090

About YMCA

Founded in England in 1844, YMCA today is a global Movement and the world's largest youth-focused charity, reaching more than 58 million people across 119 countries. In England & Wales, we are a federation of 80 local YMCAs, based in over 700 communities across 168 local authorities, supporting young people and communities to reach their potential. We are also the largest provider of supported accommodation in the country — a role that puts housing at the heart of our mission.

YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting the wider Federation. Combined, the Movement's turnover across England & Wales reached £386 million in 2025–26. As we grow our income and impact, housing is one of our clearest opportunities for scale: through our 10,000 Homes ambition, we are building a national platform that will let local YMCAs deliver affordable and supported housing faster, at lower risk, and with a unified voice. As we take this ambition forward, we are seeking an established and inspirational Head of Housing Development to lead one of the most pivotal roles in our organisation.

About The Opportunity

This is a brand-new role. Our Head of Housing Development will establish and lead our national Housing Centre of Expertise: the capacity- and capability-building engine behind our 10,000 Homes ambition. This is not a scheme-delivery role — local YMCAs build, own and operate their own homes. Instead, you will mobilise the talent and resources of the Federation around a shared platform for scale: guiding local YMCAs from feasibility through to investment-readiness, brokering the partnerships and expertise no single YMCA could assemble alone, and leading a single national conversation with strategic partners including Homes England, the Greater London Authority and Welsh Government. You will establish a panel of preferred development partners, support funding bids, and help YMCAs learn from one another rather than rebuilding expertise scheme by scheme. Success will be measured by the pipeline and capability you build across the movement, not by any single project.

About You

You bring real knowledge of social and affordable housing development, including structuring significant financing models, grant regimes and the regulatory landscape, alongside hands-on experience of property development projects and securing private and public-sector funding. You know how to build strategic partnerships, convene and influence people you do not manage, and translate strategy into coordinated action across independent partners. Experience mobilising change across a federated, membership or infrastructure organisation would be a strong advantage, combined with an in-depth knowledge of  Homes England, Greater London Authority and Welsh Government or similar agencies. Above all, you are a natural relationship-builder who can represent YMCA with confidence at a senior, national level, while helping local YMCAs move further and faster together than they could alone.

Position: Press and Communications Officer, Wales
Hours: Part-Time, 21 hours per week
Location: Home-based in Wales
Salary: Starting from £26,912 per annum FTE (£16,147 actual for 21 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,912 FTE (£16,147 actual) per annum, increasing to £28,594 FTE (£17,156 actual) after 6 months service and satisfactory performance and to £30,276 FTE (£18,166 actual) after a further 6 months.

Swydd: Swyddog y Wasg a Chyfathrebu, Cymru
Math: Rhan-amser, 21 awr yr wythnos
Lleoliad: Gweithio gartref yng Nghymru
Cyflog: Cyfwerth ag Amser Llawn £26,912 (£16,147) y flwyddyn ynghyd â buddion rhagorol
Band Cyflog a Theulu’r Swydd: Band 1, Elusen
Byddwch yn dechrau ar ein cyflog pwynt mynediad o Cyfwerth ag Amser Llawn £26,912 (£16,147) y flwyddyn, gan gynyddu i Cyfwerth ag Amser Llawn £28,594 (£17,156) ar ôl 6 mis o wasanaeth a pherfformiad boddhaol ac i Cyfwerth ag Amser Llawn £30,276 (£18,166) ar ôl 6 mis arall.

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

Gwybodaeth amdanom ni 

Rydyn ni’n gwneud yn siŵr bod pobl sy’n byw ag MS wrth galon popeth rydyn ni’n ei wneud. Yr ymrwymiad hwn sy’n dod â ni ynghyd ledled y DU.

Mae ein strategaeth yn seiliedig ar yr hyn y mae pobl y mae MS yn effeithio arnynt wedi dweud wrthym sy’n bwysig iddyn nhw. Mae’n rhoi ffocws clir a phendant i ni.

Mae ein gwaith yn seiliedig ar obeithion a dyheadau ein cymuned MS. Gyda’n gilydd rydyn ni’n ymgyrchu ar bob lefel, yn ariannu ymchwil arloesol ac yn darparu cymorth a gwybodaeth sydd wedi ennill gwobrau.

Ein pobl yw ein prif ased ac maen nhw’n rhan annatod o’n llwyddiant. Rydyn ni’n cynnig amgylchedd gwaith bywiog a blaengar lle byddwch chi’n gallu gwneud gwahaniaeth.

About this job

This is a brilliant opportunity to join our hardworking, creative and supportive MS Cymru team

You’ll be communicating with both Welsh and English speaking audiences, and you must be a fluent Welsh speaker/writer.

We’re looking for a tenacious, proactive Press and Communications Officer to join our team and help us meet our ambitious goals.

Crucially, you’ll promote and deliver media coverage/strategies to promote our work with a particular emphasis on promoting our fundraising, campaigning and service activity.

You’ll also be our point of contact for media enquiries we receive. And you’ll support the development and delivery of our digital communications, ensuring we have a strong and representative social media presence.

The chosen candidate will have relevant experience (such as a press office, PR agency or journalism) and be comfortable managing competing priorities as part of a busy team. You’ll have excellent writing and communications skills in Welsh and English, and a positive attitude.

Welsh language written and speaking skills are essential. An application submitted in Welsh will be treated no less favourably than an application submitted in English.

Y swydd

Mae hwn yn gyfle ardderchog i ymuno â’n tîm gweithgar, creadigol a chefnogol yn MS Cymru.

Byddwch yn cyfathrebu â chynulleidfaoedd Cymraeg a Saesneg, a rhaid i chi fod yn siarad ac ysgrifennu Cymraeg yn rhugl.

Rydyn ni’n chwilio am Swyddog y Wasg a Chyfathrebu dygn, rhagweithiol i ymuno â’n tîm a’n helpu ni i gyflawni ein nodau uchelgeisiol.

Yn hollbwysig, byddwch yn hybu ac yn darparu strategaethau/sylw yn y cyfryngau i hyrwyddo ein gwaith, gyda phwyslais penodol ar hyrwyddo ein gweithgareddau codi arian, ymgyrchu a gwasanaeth.

Hefyd, chi fydd ein pwynt cyswllt ar gyfer ymholiadau gan y cyfryngau. Byddwch hefyd yn cefnogi’r gwaith o ddatblygu a darparu ein cyfathrebiadau digidol, gan sicrhau bod gennym bresenoldeb cryf a chynrychioladol ar gyfryngau cymdeithasol.

Bydd gan yr ymgeisydd llwyddiannus brofiad perthnasol (er enghraifft mewn swyddfa’r wasg, asiantaeth cysylltiadau cyhoeddus neu newyddiaduriaeth), a bydd yn hyderus yn rheoli blaenoriaethau sy’n cystadlu â’i gilydd fel rhan o dîm prysur. Bydd gennych sgiliau ysgrifennu a chyfathrebu ardderchog yn Gymraeg a Saesneg, yn ogystal ag agwedd gadarnhaol.

Mae sgiliau siarad ac ysgrifennu yn y Gymraeg yn hanfodol. Ni fydd cais a gyflwynir yn Gymraeg yn cael ei drin yn ddim llai ffafriol na chais a gyflwynir yn Saesneg.

Closing date for applications: 9:00 on Monday 12th October 2026.
Anticipated interview date: 28th & 28th October.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme 
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

This is a unique opportunity to lead fundraising for a charity at the cusp of substantial growth, with an exceptional track record of recent fundraising success, an engaged base of supporters and significant untapped potential across multiple channels.

Overview
As Director of Fundraising and Development for Plum Village UK, you will provide strategic leadership of the charity’s fundraising at this critical juncture. Building on the successful campaigns that brought our new Being Peace Practice Centre into being, you will lead the development of a sustainable, diversified fundraising operation across donor stewardship, trusts and foundations, regular giving, legacies, and partnerships, to deepen relationships of trust and gratitude with our supporters.

This role is ideal for a fundraising leader, whether from a career fundraising background or another field, who brings strategic capability alongside deep alignment with the Plum Village tradition, where fundraising itself becomes a form of engaged practice in service of mindfulness and community transformation.

Fundraising in the Plum Village tradition is fundamentally relational. It is not a matter of extracting income from a base of supporters, but of deepening the relationships of trust, gratitude and shared purpose with those who make our work possible, in ways that embody the values of the tradition. Done well, fundraising is itself a form of engaged practice. The Director will be expected to lead the function in this spirit.

The role comes with a high level of strategic ownership. An initial fundraising strategy has been developed and shared with trustees, providing a framework of priority channels, governance arrangements and resourcing for the next phase. The new Director will inherit this as a starting frame, and will then be empowered and expected to develop, refine and bring forward a fundraising strategy on their own authority, working closely with the Lead Trustee for Fundraising and presenting proposals to the board as appropriate. The role also carries operational ownership of the fundraising mechanics, including the choice and management of supporting systems, databases and tools.
 

Key Responsibilities

Strategic leadership of fundraising

• Lead PVUK's fundraising strategy, developing and refining the strategic direction, and presenting proposals to the Board for approval and resourcing.

• Set, monitor, and report on fundraising targets across all income channels, in agreement with the Lead Trustee for Fundraising and the Board.

• Provide regular substantive updates on fundraising at quarterly board meetings, working with the Lead Trustee on the preparation of board-level reporting.

• Bring forward analysis and proposals to support the Board in setting wider strategic priorities, including realistic income potential by channel and the investment required to secure it.

• Identify and manage risk in the fundraising portfolio, including channel concentration, donor over-reliance, and the sustainability of resourcing.

Donor stewardship and relationship development

• Lead the stewardship of PVUK’s existing donors, lenders, and supporters with the depth of care that this base deserves, recognising it as the most precious resource of the fundraising function.

• Cultivate and deepen relationships with major donors, including through personal contact, site visits, and tailored communication of impact.

• Work with the Chair of Trustees, the Centre Director, and other senior figures on key relationships that require their involvement.

• Steward the friendly lender base throughout the lifetime of their loans, maintaining trust and keeping them informed of the charity’s progress.

• Build and maintain a culture of gratitude and recognition that appropriately honours the contributions of all supporters.

Income channel development

• Lead delivery and growth across PVUK’s priority fundraising channels: donor stewardship, trust and foundation fundraising, regular giving, legacies and Gifts in Wills, and partnerships with values-aligned organisations and networks.

• Develop trust and foundation fundraising as a substantial new income stream, including scoping aligned funders, building peer-to-peer introductions, constructing tailored funding propositions, and overseeing high-quality application writing and reporting.

• Design and grow a regular giving programme that converts members, retreatants and supporters into ongoing monthly donors.

• Develop a structured legacy and Gifts in Wills programme that normalises legacy giving across PVUK’s communications and supports those who wish to leave a Gift in their Will.

• Develop partnerships with values-aligned organisations and networks where these support both income generation and the wider reach of PVUK’s work, in close consultation with monastics and trustees.

Operations, systems and budget ownership

• Own the operational mechanics of fundraising for PVUK, including the choice, configuration and ongoing management of databases, donor management systems, online giving platforms, and integration with communications tools.

• Manage the fundraising budget, including a discretionary supplementary budget for consultancy, training, materials creation, contracted support and light administrative resource, deployed at the Director’s judgement to develop the function effectively.

• Maintain accurate, GDPR-compliant supporter records and ensure sound data practices throughout the fundraising operation.

• Provide accurate financial reporting on fundraising performance, working with PVUK’s finance function and external accountants as required.

• Make the case for additional resourcing where evidence of need supports it, including the possible recruitment of a Fundraising Officer in due course.

Communications and storytelling

• Lead the development of compelling fundraising narratives that authentically convey the work of PVUK and the Being Peace Centre to multiple audiences, including major donors, institutional funders, individual supporters and the wider public.

• Work closely with the PVUK Communications team on the integration of fundraising communications with the wider communications strategy.

• Commission and oversee the production of fundraising materials, including written content, graphic design, video and digital assets, drawing on contracted specialists where appropriate.

• Ensure that all fundraising messaging about the Being Peace Practice Centre is agreed with the Centre Director before publication.

Working partnerships across PVUK

• Work in close partnership with the Centre Director on all matters relating to Being Peace, with agreed ways of working on messaging, external representation, and any programming commitments made to funders.

• Work with the Lead Trustee for Fundraising as primary day-to-day point of contact at board level, supporting the Lead Trustee to hold strategic oversight of fundraising on behalf of the Board.

• Work with colleagues across PVUK’s communications, dharma programming, sangha-building and partnership functions, with these working relationships developing naturally in the first months of the role.

• Draw on external advisors and specialists as needed for support and assurance, both in technical fundraising disciplines and in sector-specific knowledge.

• Engage volunteer capacity from within the community where this can valuably supplement the fundraising operation.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

The Income and Fulfilment team is central to Mind's ability to raise money for our work ensuring people with mental health problems get support and respect.

This team processes Mind's fund-raised income, ensuring that we accurately collect supporter information and follow data processes that enable Mind to provide a great experience for supporters. This team makes sure that the people who support Mind get the materials they need. We collect the data fundraising teams need to raise money, and we help ensure that each person who raises money is thanked for their support.

Mind is working hard to continuously improve the experience of everyone who supports Mind's work, and we're looking for people who understand how attention to detail, robust processes and problem solving can make a huge difference to how people feel when they choose to support Mind.

Key duties and responsibilities

The post holder will:

-deliver accurate, timely, and compliant data processes

-process income received by Mind in a compliant, accurate and efficient way

-ensure all income is accounted for and reconciled - working closely with colleagues across fundraising and finance

-maintain data integrity within CRM systems, reconciling income, and safeguarding supporter information

-manage a high volume of queries, taking initiative to resolve issues and identify solutions

-carry out coding checks across multiple income sources and a high volume of transactions

-support the team manager in building strong relationships with Mind's third party providers for response handling and fulfilment within fundraising

-ensure suppliers are held to account and deliver the standards expected

-identify fundraising and supporter engagement opportunities (e.g. gift aid)

-optimize processes for supporter retention and help deliver fundraising targets

-proactively seek ways to improve the supporter experience

-identify and share supporter feedback

-use key performance indicators to monitor performance and develop personal skills and behaviours.

We'd like to hear from you if you have:

-A strong understanding of data governance principles, data protection and fundraisingregulations.

-Proficiency in CRM systems for data integrity, troubleshooting, and supporterrecord management.

-Experience in data processing, reconciliation, and maintaining accurate records.

-The ability to plan workload to meet high volume tasks and meet deadlines.

-Adaptability and a proactive approach to process improvement.

-The ability to communicate issues to stakeholder teams and work with stakeholders to resolve issues.

-The ability to develop and maintain process documentation and ensure compliance.

-High attention to detail and accuracy in data entry and validation.

-Strong analytical and problem-solving skills to identify trends and improvement opportunities.

-Excellent organisational skills to manage workflows and meet deadlines.

-A collaborative and inclusive approach, promoting equity, accessibility, andcontinuous improvement.

-Adaptable, solution-focused, and committed to learning and innovation.

This role will also require you to undergo a DBS check.

Hybrid working: Based in our London office with a hybrid working arrangement. Employees are expected to attend the office 2 days per week, with flexibility depending on business needs.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.