Giving services customer support jobs in Bracknell, bracknell forest
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The Role
We are looking for a Supporter Care Administrator to provide outstanding support to our donors, supporters and members of the public, ensuring every enquiry, request and complaint is handled with professionalism, care and efficiency. Based within our Help Chapter, you'll play a key role in delivering an excellent customer experience, building supporter loyalty and helping us make a positive difference for deaf children and their families.
What you'll do
- Be the first point of contact for supporter enquiries via phone and email.
- Provide exceptional customer service, resolving requests promptly and professionally.
- Investigate and respond to complaints in a timely and compassionate manner.
- Maintain accurate records, including donations, Direct Debits and Gift Aid declarations.
- Work with colleagues, fundraising agencies and suppliers to resolve complex enquiries.
- Collaborate with your team to manage workloads, share insights and continuously improve supporter experiences.
What you'll need
- Experience delivering excellent customer service to members of the public.
- Strong communication skills, with the ability to respond clearly and professionally in writing and over the phone.
- Excellent organisational and administrative skills with a keen eye for detail.
- Experience using Microsoft Office applications and CRM/database systems.
- A proactive, positive approach and the ability to work well as part of a collaborative team.
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Are you an enthusiastic fundraiser who is looking for a rewarding role where you interact with generous supporters?
We're looking for a Community Fundraising Officer, based at our rehoming centre in Harefield, West London, to promote the work of Dogs Trust to key audience groups and deliver excellent customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.
What does this role do?
As Community Fundraising Officer, you’ll:
- link the rehoming centre with supporters in the local community, developing relationships with local individuals, businesses, community groups and clubs,
- feed into various income streams through these relationships, identifying prospects in the community and develop a pipeline of future donors and legacy donations,
- steward existing and potential donors, always providing them with a seamless supporter journey, ensuring they have a clear understanding of the work we do and feel motivated to support our meaningful local work,
- organise supporter events, talks and tours both onsite and externally.
- completing all administration related to donations to the centre, including thanking and banking.
Could this be you?
To be successful in this role, you’ll need some community fundraising experience, with the ability to build connections and connect with the local community. To do this, you’ll need excellent communication skills and be able to confidently approach and interact with supporters. While you’ll be a key part of the rehoming centre team, you’ll be regularly be working independently, so strong organisational skills and a proactive approach is essential.
This role is based at the rehoming centre, and the post holder will spend lots of time in the community meeting supporters. The working pattern is typically Monday and Tuesdays, but flexibility is required and is likely to involve some evening and weekend work, depending on the nature of the work.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
The Role
We are looking for a Prospect Researcher to play a pivotal role in developing our fundraising portfolio and in driving income growth across high-value fundraising. This role will be central to building robust pipelines and unlocking new opportunities across philanthropy and partnerships.
What you'll do
- Undertaking detailed desk-based research into individuals and corporate foundations to identify prospective major donors and philanthropic partners for NDCS and DCW.
- Analysing financial capacity, philanthropic interests, networks, affiliations and giving history to assess suitability and potential
- Developing and maintain accurate prospect profiles, wealth indicators and ratings to support prioritisation and portfolio management
- Producing high-quality written briefings, profiles and talking points for meetings, events and solicitations
- Support the strategy by providing insight into supporter motivations, interests and links to NDCS’s or DCW’s work
- Tracking news, trends and updates relating to high-value prospects and current donors.
What you'll need
- Proactive with proven experience in undertaking desk-based research to identify prospective individual and organisational donors.
- Strong analysis skills to assess donor potential and to ensure partners are aligned with NDCS values.
- Proven written communication skills and in developing written briefings for solicitations.
- Demonstrable ability to develop and maintain accurate and unbiased prospect profiles to enable prioritisation and decision making
- Proven experience in maintaining accurate records in line with current regulations on a CRM system to ensure data quality and consistency.
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
At SSE, finance isn't a back-office function — it's central to everything we do. Every pound we manage connects directly to our mission: supporting social entrepreneurs to change their communities for the better.
Our finance team is small, close-knit, and genuinely hands-on. We manage income from a wide range of funders — from major institutions through to smaller, place based partners — alongside distributing millions of pounds in grants directly to the social entrepreneurs we exist to serve.
The work is varied, meaningful, and never dull. Because we manage everything in-house, you genuinely own your work end to end — from coding invoices and uploading forecasts into Business Central, to presenting financial insight to our Senior Management Team and steering us through external audit.
We're a team that performs well but we never stand still and welcome people spotting a better way of doing something. If you want to embed smarter technology, automate a clunky process, we always welcome fresh thinking
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Role purpose
To lead the creation, development and optimisation of high-quality, audience-targeted content that supports marketing campaigns, strengthens brand awareness, and enhances engagement across a growing and increasingly diverse range of stakeholders.
The role will address current capacity gaps within the Marketing and Communications team by generating, repurposing and managing multimedia content that supports programme promotion, brand storytelling and organisational positioning.
Key relationships
- Marketing and Communications Manager (line manager)
- Head of Marketing and Communications (dotted line)
- Business Development department, Innovation team, QA and Standards team, Programme Delivery team
- Centres, particularly Centres of Excellence
- External stakeholders (partners, educators, young people)
- Internal staff contributing to content
Key responsibilities
Campaign Support:
- Work closely with the wider Marketing and Communications team to provide content for campaigns and central communications
- Support delivery of increased campaign volume, scale and impact
Content Optimisation and Repurposing:
- Repurpose content into multiple formats for use across channels (social, email, web, campaigns etc.)
- Ensure content is effectively reused to maximise reach and value
- Maintain a pipeline of diverse content to support audience segmentation
Content Creation and Development:
- Develop multi-format content (video, written, visual, digital) tailored to different audiences and sectors
- Generate evergreen content that can be reused and adapted across campaigns and channels
- Produce content that supports strategic content aims
Stakeholder Engagement:
- Build and manage relationships with internal and external stakeholders to generate authentic, impactful content
- Facilitate user-generated content, including youth voice and partner contributions
Insight and Continuous Improvement:
- Gather feedback from stakeholders and audiences to refine content effectiveness
- Contribute to test-and-learn approaches to improve engagement and conversion
- Monitor performance indicators such as engagement rates, CTRs and website traffic
People management responsibilities
- No direct line management responsibility
- Will support coordination of contributors (internal staff, partners, freelancers where applicable)
Skills and experience – essential
- Ability to coordinate multiple projects and deadlines
- Experience in content creation across multiple formats (digital, video, written)
- Strong copywriting and storytelling skills
- Ability to tailor content to different audiences and sectors
- Experience working with stakeholders to generate content
- Understanding of marketing and communications principles
Skills and experience – desirable
- Experience capturing content on location
- Experience with brand development and positioning
- Knowledge of content performance analytics
- Experience in education, youth, or sport sectors
Training and qualifications
- Experience in marketing, communications, media or related field
- Ongoing professional development in content, marketing or digital communications desirable
Development/career pathways for this role
- Progression into Senior Content or Campaign roles
- Development into Marketing and Communications leadership pathways
Personal qualities – for all roles in the Leadership Skills Foundation
- Self-motivated and able to work autonomously
- Customer focused
- Effective and confident communicator
- Proactive in approach and able to work on own initiative both collaboratively and independently
- Adaptable to operational requirements and willing to learn
Personal qualities – specific to this role
- Creative thinker with strong storytelling instincts
- Highly organised with attention to detail
- Curious and proactive in identifying content opportunities
- Comfortable engaging with a wide range of stakeholders
- Resilient and adaptable in a fast-paced environment
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Up to £39,000 basic depending on experience, plus £12,000 on target bonus (uncapped), non-contributory pension, 25 days annual leave
Hours 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week. Flexible working hours offered after satisfactory completion of probationary period
Our mission at CharityJob is to help charities find great people using great technology!
As an Account Manager you will...
- Provide innovative digital job board solutions to charities and not-for-proift organisations, helping them to reach and attract their ideal candidates. You will build relationships and sales pipeline with our large customer base as well as developing new business from qualified leads and incoming calls.
- Predominantly over the phone and through video conferencing you will be able to engage clients in needs- based conversations and give online demonstrations of how CharityJob works, plus the options available to meet specific recruitment needs. You will then recommend and sell recruitment solutions that range from job advertisement packages to content-driven newsletter options and industry-leading premium products.
- Join a team of salespeople who are passionate about what they do, working hard and smart for their customers. So, if you’re looking for a rewarding opportunity amongst a close team of Account Managers, working in a fast-paced environment with superb technology, then please read on....
The person we are looking for...
- Is friendly and outgoing with a terrific phone manner
- Takes pride in providing excellent customer service to win, keep and grow relationships
- Is target and reward driven
- Is IT Literate and mentally agile
- Has an interest and knowledge in digital solutions
- Can demonstrate success in an outbound sales environment
The Company
From launch in 2000 CharityJob has grown quickly to become the UK’s largest and busiest job board for the not for profit sector. We are the trusted recruitment partner for thousands of charities, NGO's and agencies working within the sector. We're a small friendly team where the culture is entrepreneurial, practical, approachable and fun; all within a goal-oriented environment. Our salespeople are the best in the business.
We are only accepting applications for this role from applicants who live in the UK.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£38,000 - £42,000 FTE + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
Benefits at Embrace the Middle East:
- Embrace supports all staff to work effectively through flexible and remote working options, including flexi‑time and home‑working.
- Under our flexi‑time framework, staff may agree variable start and finish times with their manager, balancing organisational needs with personal circumstances.
- Pension - option to join from day 1. Maximum employer contribution of 10%.
- Holiday entitlement: 32 days, comprising 24 days’ personal leave (including a birthday day off) and 8 public/bank holidays, plus 3 additional days between Christmas and New Year. Entitlement increases with service to 33 days after 5 years and 34 days after 10 years.
- Access to retail discount portal.
- Life Assurance – 3x salary.
- Employee Assistance Programme (confidential counselling, legal and financial advice) – available 24/7, 365 days a year.
- Training and development programme for all employees.
- Commitment to staff health & wellbeing.
- Probationary period: 3 months.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Wednesday, 15 July 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About StreetVet
StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.
About the role
Duration: Permanent
Reporting to: Head of Marketing & Fundraising
Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters
Location: Fully remote, with regular UK travel including evenings and weekends
Hours: 37.5 work week (flexible working available)
Holiday: 25 days per year plus national holidays
Salary: £30,000 - £35,000 depending on experience
We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.
The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.
For more information about the role, please see attached job description.
Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together



The client requests no contact from agencies or media sales.
The Head of Public Fundraising is a new role at Coeliac UK leading the charity’s public fundraising function. The role focusses on driving sustainable growth across individual giving, community fundraising, events, lottery, raffle, digital fundraising and merchandise. This role is responsible for delivering Coeliac UK’s 5-year fundraising strategy to maximise return-on-investment, grow long term supporter value, and contribute to the charity’s mission.
The Head of Public Fundraising will embed and deliver comprehensive fundraising strategies, growing Coeliac UK’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.
Who are we looking for?
Key to the success of this role is a strong understanding of individual giving fundraising. This role blends the strategic oversight and leadership of a Head of role across multiple income streams, with the hands-on expertise of an IG fundraiser. Experience across other income streams and areas of fundraising delivery would be a huge benefit as the role leads community fundraising and events, will take on digital fundraising - currently led by the Chief Engagement Officer, as well as manage the data and supporter care functions, but experience in individual giving is essential as Coeliac UK has defined that as an area of priority income.
The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.
Hybrid working
The role has a hybrid expectation of a minimum of a day a week in the High Wycombe office (HP11 2QW) to build relationships and provide support to the fundraising team, and there will be flexibility required for other in person meetings and events. However, Coeliac UK are keen to secure the very best candidate, if the hybrid expectation presents challenge for you but you otherwise meet the requirements of the role, please do get in touch with THINK to discuss.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please contact THINK Recruitment and our team will support you.
Closing date for applications: Midnight Tuesday 21st July
There will be a two-stage interview process:
Stage 1 interviews: 30th July
Stage 2 interviews: 5th August
Background
Middlesex Tennis is a registered charity that takes responsibility for the administration and development of tennis throughout the county, from those just thinking of taking up the game to tournament players of all levels. The County Association affiliates with the LTA and upholds their rules and regulations. We work closely with the LTA to implement their vision of ‘Tennis Opened Up’ and support their mission to transform communities through tennis to make tennis welcoming, enjoyable and inspiring to everyone.
Middlesex Tennis has a small team of salaried individuals that work with the Middlesex Tennis trustees and other volunteers. We are looking for a diligent and motivated individual to assist the team and trustees by providing accurate and timely transactional finance services, producing reports, processing payments, maintaining financial records, and assisting with reconciliations. This role will be home based with occasional travel across the County for meetings and events, where required.
Why Join Us
- Work within a passionate and supportive team of staff and trustees dedicated to tennis development with the opportunity to get involved with our tennis events.
- Take advantage of our charitable status to help develop tennis in Middlesex.
- Flexibility to role and working hours can be considered.
- We actively invite applications from all candidates who meet the criteria and can work in the UK.
- We commit that everyone will receive equal consideration irrespective of your ethnicity, religion, sex, gender reassignment, sexual orientation, age, any disability, marital or civil partnership status, and pregnancy or maternity status.
We particularly welcome applications from:
- People from ethnically diverse communities
- Deaf and disabled people
- Members of the LGBTQ+ community
- People with lived experience of the UK's many and varied communities
If you have experience and knowledge of finance administration and are passionate about tennis, we want to hear from you.
Details
Job Title: Middlesex Tennis Finance Officer
Salary: £12,800 per annum (£32,000 full-time equivalent)
Contract: 12-month fixed term contract
Hours: Part-time - 2 days per week
Location: Remote home-based working with occasional travel across the county
Provisional Interview Dates: Tuesday 28th and Wednesday 29th July 2026
Role
The Finance Officer will support the Finance Lead and professional staff by providing accurate and timely transactional finance services, producing reports, processing payments, maintaining financial records, and assisting with reconciliations.
Specific Responsibilities
Accounts Payable
- Set up and manage a finance/accounts inbox prioritising workloads effectively.
- Process and pay supplier invoices, grants, and other expenditure, ensuring correct authorisation from internal teams and accurate coding and entry into the accounting system (Xero).
- Process a high volume of invoices, including matching and reconciling discrepancies.
- Work with internal teams to ensure timely payment of invoices.
- Review, gain approval and process employee/trustee expenses.
Accounts Receivable
- Manage incoming payments and online payment platforms.
- Manage customer accounts to ensure timely collection of debts.
- Prepare and send invoices, track overdue accounts, and follow up on payments.
- Maintain accurate records of financial transactions.
Reconciliations, VAT and Compliance Support
- Prepare monthly bank reconciliations and support reconciliation of other balance sheet accounts.
- Prepare quarterly VAT returns and maintain supporting information.
- Ensure transactions are recorded correctly for VAT purposes.
- Ensure financial procedures are followed.
- Maintain and provide supporting documentation for an independent examination.
Reporting Support
- Prepare quarterly income and expenditure reports.
- Assist in preparing annual accounts and supporting schedules.
- Support budgeting and cash flow forecasting.
- Prepare reports for LTA as required.
- Prepare adhoc reports as required.
Payroll Administration
- Assist the Finance Lead in payroll administration when required.
General Accountabilities
- Maintain accurate records and audit trails.
- Liaise with banks as and when required.
- Assisting with system improvements and process enhancements.
- To undertake any other duties deemed relevant by the management team.
Person Specification
Essential
- Minimum 2 years of accounting, accounts payable/receivable experience.
- Excellent bookkeeping skills.
- Effective organisation, communication, diplomacy and presentation skills.
- Strong attention to detail.
- Ability to work in a team and motivate others.
- Excellent IT skills and knowledge of MS Office applications including Excel.
- Excellent customer service skills and experience.
Desirable
- CCAB-qualified or part-qualified, or AAT qualified/part-qualified (or equivalent).
- Experience in charity finance and charity accounting principles.
- Experience of using Xero accounting software.
- Knowledge and interest in tennis/padel.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
As a Kinship Family Worker for Kinship Reach, you will deliver this online programme to families in your commissioned area. You will provide virtual one-to-one support to kinship carers and their families to help them become resilient and informed, with a strong support network to help them care for the children in their care.
Key responsibilities:
One-to-one support
Provide up to 6 one-to-one support sessions bespoke to the kinship carers and their families over a three-month intervention, working within the Kinship Reach delivery model. This may include, but is not limited to:
- Signposting or referring to relevant national and local services.
- Providing practical and emotional support to kinship carers.
- Liaising with other professionals and organisations.
- Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
- Providing support for carers to secure grants from local and national funders.
- Set goals for change following Kinship Reach processes, in partnership with the kinship carer.
- Monitor, review and revise these goals to ensure carers are on track and goals remain relevant.
Peer group facilitation and management
Kinship delivers virtual peer support groups which carers from Kinship’s programmes can access, coordinated by Senior Kinship Family Worker(s). This role could include:
- Developing existing groups and setting up new groups as required.
- Working closely with Kinship’s peer-to-peer service where appropriate.
- Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person peer support groups.
- Planning, preparing, facilitating virtual and in-person peer support groups.
- Promoting groups in the area you are delivering in to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.
Participation
- Recruit kinship carers as volunteers to lead and support the development of virtual peer support groups.
- Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date).
- Support Kinship’s communications and engagement strategy, such as helping to provide case studies and sourcing images for newsletters and local media to promote the programme and recruit participants.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).
- Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.
- Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.
- Provide reports and information for managers about cases of concern.
- Ensure you are aware of and follow safeguarding policies and procedures risk of harm protocol.
- Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.
- Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy, risk assessment, events.
Monitoring and Evaluation
- Record attendance at virtual support groups and ensure this is reported on the Salesforce database.
- Ensure casework, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.
- Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.
- Collect case studies from your kinship carers to help demonstrate impact.
- Contribute to any reports for local authority partners as required in terms of data and case studies as required.
- Attend monitoring meetings as required.
- Engage in quality assurance processes in line with Kinship processes and policies.
Relationship and stakeholder management
- In partnership with the senior Kinship Family Worker, enable local authorities to understand the programme and pathways for how to make referrals.
- Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.
- Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.
- Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.
- Where applicable, work with local authorities and voluntary and community groups supporting kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
We're looking for a compassionate and resilient Support Worker to join our Mental Health Service located in Richmond. No personal care or experience required, just the right values.
£29,004.00 per annum, working 37.5 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Management Competency Model. More specifically, the post-holder will:
- Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/ Contract Manager. Creatively working to engage with customers.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers.
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable
- Experience working in mental health
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Corporate Partnerships Fundraiser
£29,687 - £30,839 per annum WTE
37 hours per week
Farnham
Help us make a difference through meaningful business partnerships!
We are looking for a proactive and relationship-focused fundraiser to join our Corporate Partnerships team at Phyllis Tuckwell. This is an exciting opportunity to play a key role in developing and managing partnerships with a wide range of businesses across our local community and beyond.
In this varied and rewarding role, you will manage a portfolio of corporate partners while also identifying and developing new partnership opportunities. You will work closely with businesses to help them understand the impact of their support, creating engaging opportunities across fundraising, volunteering, sponsorship and events.
You’ll bring creativity and energy to developing partnerships that are mutually beneficial, ensuring our supporters feel valued and inspired while helping to generate vital income for hospice care. It’s a varied role where no two weeks are the same!
Why join us?
It’s a fantastic time to join Phyllis Tuckwell. We have recently moved into our new state-of-the-art hospice in Farnham, and this role offers the opportunity to help shape and grow our corporate partnerships programme at an exciting point in our journey.
You will be part of a collaborative and supportive fundraising team, with the opportunity to develop your skills, build meaningful relationships and make a genuine impact in your local community.
The Role
A successful Corporate Partnerships Fundraiser will:
- Manage and develop a portfolio of corporate partners, delivering excellent relationship management and stewardship
- Support the growth of income by identifying and securing new corporate partnerships
- Develop tailored proposals, pitches and partnership plans for prospective supporters
- Work with corporate partners to deliver engaging fundraising, volunteering and sponsorship opportunities
- Act as an ambassador for Phyllis Tuckwell within corporate partnership settings, including meetings, networking events and partner engagements
- Work collaboratively across the organisation to maximise partnership opportunities
About You
We are looking for someone who:
- Has experience in corporate fundraising, partnerships, or a commercial business development/account management role
- Is confident building relationships with a range of stakeholders at all levels
- Has strong communication and presentation skills
- Is organised, proactive and able to manage competing priorities
- Enjoys working both independently and as part of a supportive team
- Is motivated by making a difference and delivering excellent supporter experience
A full driving licence and access to a car is required for this role. The position involves occasional evening and weekend work.
For a full list of essential requirements, please refer to the job description and person specification document.
About Us
We are based in Farnham and Guildford, and provide bespoke, compassionate, palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Income Generation team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about under patient stories on our website.
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
Excellent Career Development
- Skill Development and Training
- Internal Mobility and Career Progression
- Professional Growth
- Upskilling
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role or to arrange an informal visit please contact Eleanor Stanley, Corporate Partnerships Manager. If you are unable to apply on-line or have any questions about the recruitment process, contact HR at Phyllis Tuckwell.
Closing date for receipt of applications: Sunday 2nd August 2026
Interviews to be held: Wednesday 12th or Thursday 13th August 2026
We reserve the right to close the role ahead of the closing date should sufficient applications by received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.
This post is subject to an enhanced Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
Awards Officer - Education
Location: Bristol with hybrid working or Home based
Salary: £26,500 to £28,000 per annum
Hours: Full-time, 35 hours per week
Contract: Fixed term (up to 12 months - maternity cover)
Interviews will take place the week commencing the 27th July 2026
About our Organisation
The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.
We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.
About the Opportunity
This is a great opportunity to join the Food for Life team as an Awards Officer – Education, supporting delivery of the Schools and Early Years Awards programmes. You’ll assess settings against award criteria, provide guidance and support, and help maintain high-quality, consistent programme delivery.
Working closely with the Awards Manager and wider team, you’ll also contribute to engagement and retention activity, use CRM data to support reporting and impact, and share insights to improve the programme.
This role offers valuable development experience in programme delivery, stakeholder engagement, and working with education settings, making it ideal for someone looking to broaden their experience and build confidence in a national programme environment.
About You
You’re an organised and proactive communicator who enjoys supporting others and delivering great customer service. You’re confident working with a range of stakeholders and can manage queries clearly and professionally.
You have experience using databases or CRM systems and are comfortable working with data accurately. You’re a collaborative team player with strong attention to detail and an interest in improving how things work.
Most importantly, you’re keen to learn, develop new skills, and build experience in programme delivery, with a genuine interest in the aims of Food for Life.
Commitment to Safeguarding
The Soil Association and FFL are committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults that we work with. In accordance with this commitment we ensure that we follow a thorough and safe recruitment and selection process for all roles that work with children. This includes checking against the Disclosure and Barring Service (DBS) where appropriate. Please note that if you are successful in your application to the role any offer of employment will be subject to a satisfactory DBS check.
Our Benefits
We offer a range of financial and lifestyle benefits to all our employees, including:
-
27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
-
Pension scheme with ethical investment options and employer contribution increasing with length of service
-
Free membership of the Soil Association and discounts on organic produce
-
Volunteer days to give back to the local community or support green initiatives
-
Family friendly policies and flexible working
-
Cycle to work scheme
-
Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce
The client requests no contact from agencies or media sales.
WHO WE ARE
24-7 Prayer is an international, interdenominational prayer movement, with a vision to revive the church and rewire the culture through non-stop night and day prayer.
We started in 1999, when a simple student-led prayer vigil went viral and groups all over the world joined in to pray. Now, over two decades later, thousands of communities have taken part in 24-7 Prayer in churches, communities and cities in over half the countries on earth. From apps and courses to prayer rooms and blogs; we exist to help people pray.
THE ROLE
We're looking for an experienced Mid & Major Donor Manager who is passionate about connecting people with the vision, people and projects across the 24-7 Prayer movement that inspire generous giving.
You'll love building authentic relationships and helping supporters discover how their generosity can fuel prayer, mission and justice around the world. You'll be someone who enjoys listening well, thinking strategically, and communicating impact in ways that help donors feel deeply connected to the movement they are helping to resource.
You will bring experience in mid and major donor fundraising, alongside strong communication and relationship-building skills. As a relational movement, we're looking for someone who values and cultivates genuine connection.
This role would suit someone with experience working with high-net-worth individuals who thrives in a fast-paced, growing organisation. We're looking for someone who is motivated by both people and outcomes—someone who enjoys using insight and data to build strong donor relationships and achieve ambitious fundraising goals.
Above all, you'll have a personal passion for prayer, mission and justice, and a desire to see the vision of 24-7 Prayer continue to grow and achieve its mission to revive the church and rewire the culture.
Role Overview
As the Mid & Major Donor Manager, you will develop and deliver strategies that inspire individuals to invest in the mission of 24-7 Prayer through four and five-figure gifts. You will manage a portfolio of mid and major donors and prospects, leading cultivation, solicitation and stewardship activity that helps supporters deepen their partnership with the movement. Through thoughtful relationship management, you'll create personalised opportunities for donors to engage with the stories, people and projects that matter most to them.
You'll work closely with colleagues across the organisation to communicate impact, identify opportunities and ensure supporters experience exceptional care throughout their giving journey.
*When prompted in the application process, please upload
- Your CV
- A 1-page covering letter explaining why you are suitable for the role and why you would like to work at 24-7 Prayer.
N.B. If you do not upload both pieces of documentation your application will not be taken further.
Please note that this role holds an occupational requirement for the post holder to be a practising Christian with a living relationship with God, living in accordance to biblical principles. This is in accordance with Schedule 9 of the Equality Act 2010.
Closing Date for applications: 26th July 2026 23:59
Interview date: 4th August 2026
Our offer to you:
- Being part of a team: as we seek God’s kingdom through prayer,missionand justice. We are highly relational, andwe’recommitted not just to supporting others to pray, but to being shaped by a culture of prayer ourselves.
- Flexible working: we care about your wellbeing and encourage flexible work arrangements such as hybrid working to promote work-life balance.
- Leave: 25 days of AL days, which increases with service, in addition to bank holidays.
- Retreat days: 6 days a year (pro-rata for part time).
- Family friendly policies: such as flexible working, maternity policy, parental leave.
- Pension Scheme: we offer a group stakeholder pension scheme with 7.5% employer's contribution and an employee contribution of 4-9%.
- Training opportunities.
- Life Assurance: upon death while in service, the payment covers three times the value of the employee’s annual salary.
- Employee Assistance Programme through Spark.
- Complimentary ticket to attend Wildfires festival and our International Gathering.
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