283 Head of partnership jobs

Job Title:Key Relationships Manager

Salary:£46,000 per annum

Location:Hybrid: London Office and Home

Hours of work:Full-time (35 hours per week)

Reporting to:Head of Key Relationships

Premier, the UK’s largest Christian media agency, is seeking a Key Relationships Manager who shares our passion for helping people encounter God through media and experience renewal.

Behind Premier’s ministry are generous supporters who make this work possible. Through thoughtful conversations, careful listening and a compelling invitation to give, you could help people connect their generosity with a mission close to their hearts — bringing the Gospel, encouragement and hope into everyday lives.

Role Overview:

You will build meaningful relationships with existing and prospective supporters, helping them discover how their giving can support Premier’s mission. Working with senior colleagues, you will guide relationships from first introduction through to a thoughtful invitation to give and ongoing care.

Alongside warmth and conviction, you will need persistence, disciplined follow-through and the confidence to ask for significant financial support when relationships are ready — potentially including gifts of up to seven figures. You do not need to have made asks at this level before, but you must be willing to learn.

 Key responsibilities will include:

• Building lasting partnerships: Develop and care for a portfolio of supporters, securing major gifts and multi-year commitments towards your annual six-figure target.
• Opening new conversations: Research and approach potential supporters, including senior individuals in the City’s corporate community, and create proposals that connect their giving aspirations with Premier’s mission.
• Representing Premier: Communicate our mission at donor meetings and events, involving senior colleagues where appropriate.
• Following through with care: Maintain accurate records, timely follow-up and monthly reporting, treating supporters with respect and following the Code of Fundraising Practice.

We are looking for someone with:

• A living Christian faith and a heart for the Gospel: A faith you can articulate clearly, commitment to Premier’s mission and a good understanding of the Christian community.
• A gift for relationships: Proven ability to build new professional connections and nurture trust, including with senior or influential people, through empathy, listening, tact and discretion.
• Purposeful communication: Excellent writing, presentation and conversational skills, with the confidence to represent Premier and a willingness to learn to ask directly for significant support.
• Initiative and accountability: Proven success against targets, resourcefulness in identifying opportunities, sound analytical judgement and a commitment to both personal responsibility and teamwork.
• Organisation and a learning mindset: Careful administration and follow-through, confident IT skills and the ability to learn new systems; degree-level education or equivalent knowledge and ability gained through professional experience.

Ideally, you will understand the principles of the major donor journey, but previous experience managing major donors or securing large gifts is not essential.

We are particularly interested in your commitment to Premier’s mission and your ability to build trust and turn conversations into lasting relationships. You might bring these strengths from account management, sales, fundraising or another relationship-focused role. We can help you develop the specialist fundraising skills – if you have empathy, initiative, sound judgement and a willingness to learn, this could be your next role!

Location and availability: This is a primarily London-based role. You must live within daily commutable distance of the City of London and be able to attend London meetings and donor visits at least two days each week, with attendance at Premier’s London office as required. Additional travel and occasional evening and weekend work are also required.

Please note that Premier is a Christian media agency and this role has a genuine occupational requirement for the post holder to have a personal Christian faith.

For the full job description please click here: Key Relationships Manager | Premier Jobsearch

Could God be calling you to use your relational gifts in this ministry? If this opportunity resonates with your faith, skills and sense of purpose, we would love to hear from you!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

•Flexible working arrangements based on the requirements of the role

•25 days’ annual leave plus UK bank holidays

•Additional leave on your birthday

•Contributory pension scheme

•Life Assurance scheme

•Employee Assistance with online GP scheme

•Eye care scheme

•Enhanced Family leave and Pay

In addition we offer:

• Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.
• Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.
• Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

• All applications need to be completed online using our recruitment system (linked from our adverts). 
• You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

Are you passionate about using your business development, marketing and fundraising skills to make a real difference? Do you have the energy and entrepreneurial flair to help our charity reach its potential?

About us

Claremont Project is an arts, mental health and wellbeing charity based in Angel, Islington, supporting mostly older adults. We support around 900 members aged from 55 to 101, many of whom face challenges with their mental or physical health, live with disabilities and first come through our doors feeling profoundly lonely and isolated. Our mission is to give people a chance to shine and to live happier, healthier and more connected lives: We nurture a welcoming and inclusive community where people in later life can flourish and feel like they matter.

We do this through:

• A vibrant programme of free and low-cost classes and activities

• Over 100 special events, concerts and parties each year

• A low-cost psychotherapy service

• A social prescription service offering personalised support to vulnerable adults

• Facilitating financial support for those in hardship

With a history stretching back to 1819, Claremont is standing at a pivotal crossroads. Our 2026-2029 strategy sets our ambition to become a financially resilient organisation: A community anchor, with a diversified business model which means we can assure our members that Claremont will always be there for them.

About the role

The Business Development and Fundraising Manager will play a crucial role in delivering a key pillar of our strategy: to build Claremont’s financial strength and sustainability.

The purpose of the role is to increase Claremont’s income from hall hire, therapy room hire, office lettings and donations, so that we can strengthen our much-loved services for vulnerable people.

By tapping into unrealised revenue streams (especially from in our large and centrally located building) the Business Development and Fundraising Officer will bolster our independence and ensure that our services are not put at risk when grants come to an end.

Key relationships:

• CEO

• Buildings and Facilities Manager

• External hirers and prospective hirers

• Tenants and prospective tenants

• Individual givers

Key Responsibilities

1. Business Development, Marketing and Promotion

• Develop and implement marketing initiatives to increase bookings for Claremont's halls and meeting rooms.

• Promote our hire spaces across online platforms (such as TagVenue and Sharesy), build new partnerships, and grow bookings through local networking and word-of-mouth.

• Improve our online presence and promotional materials by creating engaging content, including photography, video tours, signage and marketing literature.

• Support the marketing and promotion of office space rentals, responding to prospective tenant enquiries and assisting with the lettings process.

• Monitor booking trends and recommend new opportunities to maximise bookings and income.

2. Customer Engagement and Venue Hire

• Work closely with the Facilities Manager to respond promptly and professionally to enquiries about hall and room hire.

• Welcome new hirers, deliver customer inductions and support them throughout the booking process.

• Build strong relationships with regular customers, identifying opportunities to improve their experience and encourage repeat bookings.

• Help coordinate office space lettings and provide an excellent experience for prospective and existing tenants.

• Continuously review and improve the customer journey, using feedback to enhance Claremont's venue hire and lettings offer.

3. Fundraising and Individual Giving

• Work with the Head of Operations to plan and deliver fundraising events, including the Claremont Exhibits Private View, Craft Fairs and new legacy programme activities.

• Develop and administer processes for Gift Aid and individual donations, ensuring records are accurate and compliant.

• Explore innovative ways to increase individual giving, improve donor engagement and reduce barriers to giving using digital tools.

• Support the development of Claremont's legacy giving programme and wider fundraising initiatives.

4. Operational Support

• Be an active member of Claremont's small team, contributing to the smooth day-to-day running of the centre.

• Provide occasional front desk cover during staff absences, welcoming visitors and responding to enquiries.

• Assist with setting up and packing away rooms and equipment for activities and events when required.

• Support the successful delivery of centre events and activities, working flexibly to meet operational needs.

• Undertake other duties appropriate to the role that contribute to Claremont's mission and objectives.

Person Specification

With energy, passion, and entrepreneurial flair, you’ll be looking to take the next step and build your skills as in business development and fundraising professional.

Essential Criteria

Experience

• Experience of business development, marketing, sales, fundraising or customer engagement in the charity, public or commercial sector.

• Experience of promoting services or venues and achieving measurable improvements in customer engagement and income.

• Experience of providing excellent customer service and building positive relationships with a wide range of stakeholders.

• Experience of organising projects from planning through to delivery.

• Experience of using digital tools and technology to promote services or support customers.

Knowledge

• Understanding of marketing and business development principles.

• Understanding of the importance of excellent customer experience and relationship management.

• Knowledge of fundraising methods, individual giving or donor stewardship, or a willingness to develop expertise in these areas.

• Ability to use digital tools for marketing and bookings management, with knowledge of (or ability to teach themselves) Wordpress and video editing.

Skills and Abilities

• Excellent interpersonal and communication skills, with the ability to build relationships with customers, tenants, partners, donors and colleagues.

• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.

• Ability to identify opportunities to increase income and improve services.

• Strong written communication skills, with the ability to produce engaging promotional content and correspondence.

• Ability to work independently, take initiative and solve problems creatively.

• Ability to analyse information, monitor performance and make recommendations for improvement.

• Flexible and willing to contribute to the wider work of the organisation, including occasional evening or weekend events where required.

Personal Attributes

• Enthusiastic, proactive and self-motivated.

• Friendly, approachable and committed to delivering excellent customer service.

• Creative and entrepreneurial, with a willingness to generate new ideas and improve existing ways of working.

• Collaborative team player who is equally comfortable working independently.

• Adaptable and resilient, with a positive, can-do attitude.

• Committed to the values and mission of Claremont.

Desirable Criteria

Experience

• Experience of working in a charity or community organisation.

• Experience of venue hire, hospitality, property lettings or facilities management.

• Experience of fundraising, donor engagement or administering Gift Aid.

• Experience of managing partnerships or developing new business opportunities.

Knowledge

• Understanding of legacy fundraising, individual giving and Gift Aid.

• Knowledge of local community organisations, businesses and networks.

Qualifications

• A qualification in marketing, business, fundraising, communications or a related discipline; or equivalent relevant experience.

This job description is neither prescriptive nor totally inclusive of all the possible tasks or roles that are or may be expected of the post holder. The post holder may be from time to time called upon to undertake other tasks not explicitly stated here but which are consistent with the nature of the post and of Claremont’s work.

Deadline for applications: 5pm on Monday 28th September

Interviews: Thursday 8th and Friday 9th October

We are seeking a qualified Specialist ISVA (Independent Sexual Violence Advocate) to join our Advocacy team at Respond. The role includes providing pro-active emotional, practical and advocacy support for adults with learning disabilities and autistic people with complex or multiple needs who have experienced any form of sexual violence and are engaging, (or considering engaging) with the criminal justice system. The ISVA will work across London to provide non-judgmental, trauma-informed emotional support, working in partnership with other London sexual violence support services. 

Our ideal candidate will have experience in the ISVA role as well as a friendly and relational approach to working with clients.  You will have the ability to build trusting relationships, work in an empowering and inclusive way and support clients to heal following sexual abuse and develop coping capacity. You will be a self-motivated individual who will engage with a wider range of people who have experience sexual violence, and other barriers to justice.

This is an exciting opportunity to join an inclusive and passionate team, and you will be supported by the ISVA Service Manager in your ongoing development. Respond values and encourages working in a collaborative and compassionate way, as we support each other to address one of the most enduring injustices; of the experience of trauma to autistic people and people with learning disabilities and their families.

Background information about Respond 

Respond started in 1991 and has grown from a small London based charity to a medium sized national charity in recent years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services. 

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide advocacy support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly. 

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role. 

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.

Note all of the above days per annum stated are pro rata’d for part time employees. 

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.Your statement should be no more than 2 sides of A4.

Closing date for applications: 9th October 2026

Job title: Engagement Officer
Department: External Relations 
Responsible to: External Relations and Communications Manager
Location: London (UK) - Hybrid working
Salary: £32,500 gross per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent 
Start date: As soon as possible

Do you enjoy creating connections and turning them into opportunities?

Join our dynamic team as an Engagement Officer at UWC International, where you will play a crucial role in the External Relations team. With over 90,000 alumni worldwide, you'll collaborate with colleagues from our 18 schools across four continents and UWC International to connect alumni who are making a difference at local, national, and international levels.

We are seeking someone with experience in alumni engagement who is eager to grow and develop with us. This role is central to identifying and connecting with the alumni community, creating opportunities for collaboration, sharing impactful stories, and expanding our reach. With the support of senior colleagues your work will involve key areas, including the UWC hub and events such as our Impact Forums and UWC Day.

You will work closely with the External Relations and Communications Manager, the Head of External Relations, and the Chief of Staff, as well as colleagues in the Development, Funded Programmes, and Education teams.

The ideal candidate should be a people person who is passionate about helping talented young people access education, regardless of their background, and be committed to bringing together changemakers from around the world. You will also be a self-starter, innovative and curious who can support the growth and expansion of our engagement activities.

If this is you, please do not hesitate to apply.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London

• Hybrid working - we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home.
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development.
• Enhanced sick pay
• In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.
• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST in the UK.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. We are unable to provide visa sponsorship. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages):

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Confirm your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered.

Deadline for application: 10:00 AM UK time, Monday 5 October 2026

Interview and/or assessment dates:

• First round interviews week commencing 12 October (remote)
• Second round interviews  week commencing 19 October (remote)

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Want to make a difference to people experiencing homelessness? Step into a meaningful role helping run one of our most important services.

The Programmes Executive plays a central role in making our weekly Drop-in a welcoming, well-organised and valuable space for homeless and vulnerably housed adults.

The Drop-in is the primary focus of this role. It is a hands-on operational and frontline position, with responsibility for helping the Drop-in run smoothly from preparation through to close. This includes managing deliveries and donations, ensuring the venue and kitchen are properly set up, organising resources, coordinating and briefing volunteers, working with security and overseeing the practical flow of the evening.

The role is about more than logistics. The Executive will be a key guiding presence in the space, helping to shape its structure, atmosphere and culture. They will be visible and approachable, build positive relationships with guests, anticipate and manage issues, support volunteers and help ensure that the Drop-in is calm, welcoming, safe and respectful.

The Executive will also listen to what is happening on the ground, identify what is working and what could be improved and feed this back to the wider team. They will help guests understand and access relevant RESTART LIVES programmes and opportunities. They will be an important part of the Programmes team, supporting essential data and reporting, researching and sourcing facilitators, helping with programme logistics, contributing ideas for new activities and opportunities for guests and attending selected sessions. As part of this, they will run or help to run some activities such as Zumba, film club and board games before the main Drop-in service. These provide another opportunity to build trusted relationships with guests and encourage engagement with wider support.

This is an energetic, varied and hands-on role, offering the opportunity to have a genuine and positive impact on the experience of our guests and the wider work of RESTART LIVES. If this sounds like the kind of role you’d enjoy and you think you could bring the energy, warmth and initiative we’re looking for, we’d be delighted to hear from you. 

This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.

We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Surrey. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.

The Sutton Trust is the UK’s leading social mobility charity. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.

Over the next year the Trust will celebrate its 30th anniversary and as part of its strategy, we have ambitious plans to grow our access to the workplace programmes in new and innovative ways. We are looking for a dynamic and enthusiastic Employability Programmes Manager to join our team through this exciting period.

The Trust’s Employability programmes support talented young people from lower income backgrounds to successfully access highly competitive universities, degree apprenticeships and professional careers. Delivered in partnership with the UK’s top universities and major employers the programmes support over 1,000 students each year from across the UK.

The successful candidate will lead on the development of a brand-new Tech and Digital Pathways to the Professions programme due to launch in Sep 2027 working with colleagues across the organisation. They will also manage and deliver, a range of other cohort-based employability programmes delivered both online and in-person. They will join a small and passionate team, led by the Head of Employability Programmes, and will play an important role in contributing to the on-going success of our programme work and industry engagement strategy.

Main duties

This role is responsible for leading on the design, planning and delivery of the new Tech and Digital programme (pre 18), alongside planning delivery for the existing employability programmes including our current Careers Plus (post-18) programmes in the tech & digital sector.

Programmes design and delivery

• Design a suite of interventions and activities for the new Pathways to Tech & Digital programme for launch in September 2027 leveraging our existing Sutton Trust theory of change, previous evaluations and models adapted from existing programmes. The role will work closely with the Senior Employability Manager and other colleagues across the team responsible for employer engagement, evaluation and marketing to ensure successful launch.

• Deliver existing employability programmes including our current Careers Plus (post-18) programme to launch the next cohort in April 2027, liaising with the Alumni team to ensure alignment with overall alumni engagement.

• Plan, project manage and deliver a range of online and in person activities within those employability programmes including launch events, career insight activities, academic taster sessions, skills workshops, group projects, networking, information and advice sessions etc. Some activities will also be in-person at employer partners.

• Liaise with colleagues in the Employer Engagement team to plan and delivery work experience placements, insight days and employer volunteering across programmes.

• Design engagement and comms plans for programmes to ensure strong student engagement and retention

• Work with colleagues to build and manage relationships with industry partners from across a range of sectors, who fund and support delivery across the programmes

• Managepartnerships with external delivery organisations (including universities and 3rdsector facilitators) to ensure the sessions and content of the programmes meet its intended aims

• Ensure all events and activities are risk assessed and delivered in line with both health and safety and safeguarding policies and best practice

• Liaise with colleagues in the evaluation team to manage the monitoring, evaluation, accountability and learning across programmes supporting strong response rates, stakeholder reporting and adapting programme design and delivery based on feedback.

• Lead programme transition and change, balancing the delivery of existing programmes with the development and implementation of new initiatives

• Manage programme budgets and reporting process

Team responsibilities

• Line manage a Programme Assistant who supports across programmes

• Working with the Development team, manage the evaluation and reporting of programme activities including reporting/presenting to funders

• Other duties as necessary from time to time

Organisational responsibilities:

GDPR

• Being conscious of how the GDPR relate to your area of work

• Monitoring and raising issues or potential issues as they arise

Safeguarding

• Being aware of and actively working to include safeguarding within all aspects of work

• Raising issues or potential issues as they arise

Fundraising

• Acting as a representative and ambassador of the Sutton Trust when interacting with external contacts and particularly (prospective) donors

• Engage with fundraising and/or donor-related activities if required (e.g., contributing to funding proposals, reports or donor meetings)

Health & Safety and Office

• Familiarising yourself with the Trust’s Employee Safety Handbook, and your individual H&S duties and responsibilities.

• Reporting any H&S concerns or issues as they arise, either at home or in the office, as appropriate.

• Being aware of trigger points and informing the Ops team as needed e.g. when moving address or adjusting home workstation setup.

• Ensuring line reports are completing all H&S training.

• Regularly checking in with line reports on any H&S concerns, particularly when lone working/working from home.

• Acting as the Trust’s first point of contact, by providing a responsive and efficient service for general external and internal telephone and email enquiries

HR

• Line managing, motivating and proactively supporting Programmes Assistant: Employability in their professional development

• Following the Trust’s HR policies relating to line management and engaging with relevant processes as necessary

Person Specification

We welcome applications from individuals who have experience in:

• Managing projects/programmes, including event design, planning, administration and delivery

• Developing and launching new programmes or initiatives, using evidence, insight and innovation to deliver high quality programming

• Experience of leading programme change and transition

• Leading young person-facing events and activities, including awareness of best practice in supporting student needs, ideally with experience of digital delivery

• Facilitation of sessions with young people in person or online

• Building and Managing relationships with both contracted and voluntary delivery partners as well as diverse stakeholder groups including corporate or funder relationships;

• Using data to design and deliver programmes

• Monitoring and evaluation, reporting, and administration

• Budget management

• Working within or an understanding of the not for profit sector

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage

• Demonstrates a high degree of initiative and leadership when delivering projects and events

• Has strong organisational skills including the ability to multi-task and prioritise

• Excellent verbal and written communication and strong analytical skills

• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings

• Is eligible to work in the UK

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: 43,000 - 44,000 per annum

• Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.

• A DBS check may be required

• Please note that we are unfortunately not a licensed visa sponsor

Interviews

Applications should reach us by Tuesday 29th September, with first round interviews held over Zoom on Wednesday 7th October, and second round interviews held at our London offices on Thursday 15th October.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Trusts and Grants Manager

Little Flowers Club

Salary: £35,000-£42,000 pro rata for 2/3 days per week
Location: Remote
Reporting to: CEO/ Founder

Every child deserves to feel safe, valued and capable of growth, whatever their starting point. That's the belief Little Flowers Club was built on.

We're a not-for-profit providing trauma-informed support for children and young people with SEN and complex, overlapping needs, through our Alternative Provision service in schools and settings across Gloucestershire, and our Stay & Play holiday clubs, giving SEN children a safe, sensory-friendly space during school closures.

Now we're looking for a Trusts and Grants Manager to secure the funding that makes this work possible.

The role

This is a brand-new, standalone fundraising role, and a genuinely flexible one. You'll own the trusts, foundations and statutory funding pipeline from end to end: spotting the right opportunities, writing applications that land, and keeping funders close so they come back again.

You'll work directly with our CEO to shape an income strategy built on trusts, grants and statutory funds, with real scope to make your mark from day one.

It's an ideal fit if you're an experienced freelance or part-time fundraiser looking for a role with genuine autonomy and immediate impact.

What you'll do

• Build and manage a trusts and grants pipeline, keeping applications and reports on track
• Research funders that align with our services and strategic goals
• Assess eligibility and funding guidelines to prioritise the strongest opportunities
• Write compelling applications, proposals and reports that bring our impact to life
• Keep clean records of applications, outcomes and reporting deadlines
• Track funding performance against targets, flagging gaps early
• Steward funder relationships to build long-term, repeat support
• Work with the team to pull together impact data, case studies and programme detail for bids

What you'll bring

• A proven track record of winning five- and six-figure grants from trusts, foundations and/or statutory funders
• Strong bid writing and reporting skills
• The organisation to manage multiple deadlines independently
• Confident written and verbal communication
• Relationship-building skills that put funders at ease
• A good head for budgets and project finances
• Comfort with Microsoft Office and fundraising CRMs
• The self-motivation to work independently in a small team

Nice to have: experience fundraising for SEN, youth or community services; CRM implementation experience; knowledge of Gloucestershire's funding landscape.

How to apply

Charity People is managing this recruitment for Little Flowers Club. Send your CV and a cover letter setting out why you're right for the role to Philippa Randle.

Closing date: midday, Thursday 1 October

Interviews: online, week commencing 5 October

We can't wait to hear from you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

To successfully lead the Grants team and raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million +. Working effectively with a grants team of three, and across the organisation, you will meet team annual targets of circa £675,000 through finding new opportunities, building excellent relationships with funders and managing the team effectively. This will lead to more young people reached by Eikon’s services.

Responsibilities

Income generation

· Lead responsibility for raising current annual team target of £675,000 for restricted and unrestricted income

· Work to agreed metrices including an annual target of £220,000 - £250,000/year with a pipeline including statutory, national & regional grant funders (some being invite only).

· Develop and lead networking plan (internal/external) to secure long-term grant and statutory funding opportunities to help increase financial income year on year.

Account Management

· Lead a stewardship framework, ensuring excellent account management of funders across the team (including own portfolio)

· Lead plans for the year, thinking creatively to develop new engagement opportunities such as panels, breakfast meetings and other events

· Collaborate with other leads and managers in the team to maximise opportunities through relationships, for example Major Donors, Corporate partnerships and Individual Givers.

Management

· Line management two staff members (Senior Grants Fundraiser and Trust Fundraiser), creating a positive and supportive working culture supporting them to meet their targets

· Lead on managing pipeline information on Donorfy, being able to pull reports for information and analysis including:

o Provision of data and narrative for monthly team meetings

o Contribution to Board reporting with narrative and pipeline information

o Analysis for annual planning sessions

Quality and standards

· Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.

· Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.

· Prepare relevant Grant Agreements and contractual information.

· Carry out risk assessments for all activities for which you are responsible.

· Carry out required basic due diligence on new funders.

Finance and resources

· Budget responsibility with authorisation up to agreed limits

· Operate within organisational approved budgets, policies and procedures.

Communications and relationships

· Work collaboratively with the Communications Lead to devise annual communications and marketing plans, ensuring Eikon is strategically positioned externally.

· Work collaboratively with service leads ensure new services developed meet funder needs and requirements

Strategy/transformation work

· Lead on developing and delivering annual grants plan

· Participating in a Leads network, contribute regularly to organisation matters including strategies, annual plans and budgeting.

Organisational requirements

· Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times

· Understand and act when safeguarding issues need to be escalated

· · This is a flexible working role. You must be available to attend regular external meetings across Surrey and occasional meetings at Eikon’s New Haw office. Some meetings may take place outside normal working hours or at weekends.

· Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support

· Work within Eikon’s internal policies, safeguarding and data protection regulations

· Be responsible for equipment/resources

· To promote, monitor and maintain health, safety and security in the working environment

Events and Community Fundraising Assistant  

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. 

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.

The Events and Community Fundraising Assistant will work within the Events and Community team, that sits within the wider Fundraising department.

We are looking for someone with strong time management, multi-tasking skills and importantly, a curious mind that would like to develop their skills in relationship and events and community fundraising.

Responsible to: Events and Community Fundraising Manager

Direct reports: None

Working hours and contract: This is a permanent full-time role (35 hours per week). We will consider part-time and flexible arrangements.

Salary: £25,711 - £26,500 (depending on experience)

Location: Central London with some remote working. A minimum of two days required in the office (50 Leman Street, London, E1 8HQ) and external meetings and events as required.

How to Apply:

Please submit your CV and a cover letter, with the subject header: Events and Community Fundraising Assistant application to our recruitment inbox.

Your cover letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight.

Closing date for applications: 9am, Monday 28 September 2026

Early applications are encouraged. We will be shortlisting and interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

The interview process is as follows:

· 1st interview: Online with recruiting manager and fundraising colleague

· 2nd interview and an informal meeting with colleagues: Face to face in London E1 8HQ with line manager and other members of the fundraising team

Role Responsibilities

· Steward and support fundraisers participating in challenge events and community activities, delivering excellent supporter care and ensuring a positive fundraising experience.

· Manage relationships with community fundraisers, including schools, local groups, Rotary Clubs, organisations and individuals, providing guidance and encouragement to maximise fundraising success.

· Coordinate and deliver community fundraising collections and awareness activities, including supermarket token schemes, train or tube station collections, and other one-day fundraising events.

· Organise volunteer coordination, cheerpoints and event-day logistics for flagship third-party events such as the London Marathon.

· Liaise with third-party event providers, ensuring timely participant registration on supplier consoles and accurate administration.

· Research, identify and engage schools, community organisations and local groups to generate new fundraising opportunities, building relationships through proactive outreach and stewardship.

· Manage the Events Inbox, responding to enquiries promptly and coordinating communications with supporters and event partners.

· Prepare and distribute fundraising materials to community groups and event participants in an efficient and timely manner.

· Work with suppliers to order new fundraising materials. Be responsible for managing and replenishing fundraising merchandise and stock.

· Source prizes and Gifts In Kind for community and challenge events.

· Represent the charity at fundraising events and activities as required. 

Other

· Use a CRM database to effectively administer and manage event and community enquiries, activities and supporter communications.

· Answer inbound calls as part of the Head Office call team, and respond to or triage enquiries to be resolved in a timely manner.

· Work collaboratively across the charity to promote cross-selling and encourage supporters to get involved in other campaigns and initiatives.

· Become fully conversant with the aims and objectives of the organisation

· Keep up to date with developments and best practice within the fundraising sector, particularly in events and community fundraising.

· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

Person specification

Desirable skills, knowledge & experience  

· Minimum of one year work experience in a fast-paced administrative, customer service, fundraising or prospect research role.

· Strong use of Excel, Power Point and Word.

· Effective time-management with the ability to manage multiple workstreams and deadlines.

Personal qualities

· An understanding of and commitment to the sight loss community.

· Strong communication skills and presentation style.

· Flexibility and a practical, can-do attitude.

· Highly motivated and able to juggle a varied workload.

· Personable, with excellent listening skills.

· Excellent accuracy and attention to detail.

· Growth mindset

· Flexible and willing to work occasional evenings and weekends to support events.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Important note: All applications must have the Right to Work in the UK.
Unfortunately, we do not have a sponsoring licence for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Flexible/hybrid working options

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run- through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Other information

We draw your attention to some important policies that govern the research that our charity funds. You can find these here.

About Kinship

We are Kinship. The leading kinship care charity. 

We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to. 

We support kinship families across England and Wales and are expanding our work into Scotland.

Let's commit to change for kinship families.

Purpose of the role: 

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.

Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.

Direct support

You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.

This may include:

• Providing emotional and practical support to kinship carers.
• Completing structured needs assessments, SMART goal setting and regular reviews with kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.
• Establishing and facilitating a monthly support group for kinship carers in the local area.
• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families in West Dunbartonshire.
• Liaising with schools, local authorities and other professionals to coordinate support around families.
• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
• Signposting to relevant services, support organisations and Kinship training opportunities.
• Referring children in kinship care to Y Sort It’s Intandem mentoring programme where appropriate.
• Coordinating celebration and family events (including in Kinship Care Week).
• Supporting applications for grants for essential items or family breaks.

Partnership working with Y Sort It and Inspiring Scotland

• Work closely and collaboratively with Y Sort It colleagues on a day-to-day basis, building a strong co-location relationship that benefits kinship families.
• Develop and maintain clear cross-referral pathways between Kinship Connected and Y Sort It’s Intandem mentoring programme.
• Contribute to joint learning and shared reflection about how the whole-family model is working and what outcomes are being achieved for both carers and children.
• Represent Kinship professionally in all interactions with Y Sort It, Inspiring Scotland and other local partners.
• Participate in any joint reporting, learning or evaluation activities required by Inspiring Scotland.

Collaboration and wider partnership working

• Build constructive relationships with West Dunbartonshire Council and other statutory and voluntary sector partners to support awareness of the programme and effective referral pathways.
• Work closely with colleagues across Kinship, including Peer Support, Training and Communications, to ensure kinship carers in West Dunbartonshire can access the full range of Kinship’s support.
• Contribute to cross-team learning, sharing emerging insights about kinship carers’ experiences and the local landscape in Scotland to inform Kinship’s broader organisational learning.
• Represent Kinship at local meetings, networks or events to strengthen collaboration and raise awareness of kinship care in Scotland.

Safeguarding and risk management

Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:

• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support of the safeguarding team.
• Follow and understand Kinship’s organisational safeguarding policies, as well as relevant Scottish guidance and legislation.
• Complete risk assessments for events in line with Kinship’s policy.
• Follow the Kinship Health and Safety policy.
• Use the StaySafe lone worker app.

Monitoring, evaluation and data quality

Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model.
• Contribute to monitoring and reporting requirements for Inspiring Scotland, ensuring activity and outcomes are documented consistently.
• Fully contribute to quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact for kinship families.
• Contribute to the learning about how co-location with Y Sort It supports whole-family outcomes

We are seeking an inspiring and strategic leader to drive our mission to respect, protect and fulfil economic, social and cultural rights across the UK.

As Director, you will lead our talented team in delivering the organisation’s strategy, strengthening our influence and increasing our impact as the UK’s leading voice on human rights, poverty and inequality.

We are looking for someone with senior leadership experience, a strong track record in fundraising and influencing change, excellent relationship-building skills, and a deep commitment to human rights and social justice.

This is a rare opportunity to lead a highly respected national organisation at the forefront of advancing rights across the UK.

Who we are

Nature is in crisis. People are destroying and consuming the natural world at a devastating rate, threatening the ecosystems on which all life depends. Birds are our early warning system, revealing the health of our planet and helping us understand the urgent action needed to protect it.

BirdLife International is the world’s largest partnership for nature conservation, bringing together 125 national organisations across six continents to protect birds, biodiversity and the natural systems that sustain life. Through our unique local-to-global approach, we work at the intersection of science, policy and community action to tackle the global nature and climate crises.

Using world-leading bird science, we collect and analyse data from across continents, landscapes and seascapes to identify the most effective and innovative conservation solutions. Our work conserves species, safeguards critical habitats and empowers communities to create lasting change for nature and people.

At the heart of BirdLife is a powerful global movement. More than two million birders, scientists and local volunteers help track, study and protect birdlife around the world, generating the knowledge and action needed to drive conservation impact at scale. Together, we are giving nature a voice and building a future in which birds, wildlife and people can thrive.

BirdLife International’s Development Team is in an exciting new phase of recruitment and growth and will be hiring for a number of roles to support growth and sustainability across the organisation – including this newly created role.

About the role

BirdLife International has created the role of Major Gifts Officer to provide dedicated focus to cultivating, stewarding and growing the pool of donors in the £10k-£50k giving range – helping supporters move through the pipeline while providing outstanding stewardship and donor care. Working closely with the Head of Major Gifts and the wider team, the postholder will have the opportunity to learn from experienced major donor fundraisers while developing their own portfolio and solicitation skills.

Key responsibilities:

• Personally manage a portfolio of donors and prospects in the £10k–£50k range, developing appropriate cultivation, solicitation and stewardship plans
• Cultivate and steward relationships with donors and prospects in the portfolio
• Conduct prospect research to inform cultivation strategies, working closely with the Prospect Research & Insights Manager.
• Work with conservation, regional, science, policy, communications and finance colleagues to gather information for donor proposals, impact updates, reports and other cultivation or stewardship materials.
• Draft donor reports, proposals and stewardship materials to support the Major Gifts team in cultivating and reporting to donors.
• Support the Events Coordinator in the planning and delivery of cultivation and fundraising events
• Support the Major Gifts team across research, stewardship, administration, compliance and CRM management.

Who we are looking for

• Experience in fundraising, donor relationship management, or a related client- or relationship-facing role
• Ability to build rapport with donors and colleagues and to communicate donor and pipeline information clearly
• Good knowledge of major gifts fundraising practice and prospect research techniques
• Highly organised, evidence-based, results-focused self-starter
• Excellent verbal and written communication skills, with the ability to draft clear donor-facing correspondence, reports, proposals and stewardship materials
• Ability to work collaboratively across teams and with external stakeholders

Location: Remote, UK, with travel to the David Attenborough Building in Cambridge
Closing date: 9 a.m. Monday 19th October

REPORTING TO: Head of Services

RESPONSIBLE FOR: Team Leaders and other service-based roles as required

PURPOSE OF POSITION

The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.

The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.

The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.

The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.

What makes this role different

• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.

• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.

• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.

• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.

The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.

RESPONSIBILITIES & ACCOUNTABILITIES

Key Responsibilities

• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.

• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.

• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.

• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.

• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.

• Promote trauma-informed, strengths-based and psychologically informed practice across the service.

• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.

• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.

• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.

• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.

• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.

• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.

• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.

• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.

• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.

• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.

• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion

PERSON SPECIFICATION

The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.

Essential Criteria

• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.

• Ability to lead change, improve practice and support staff through service development.

• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.

• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.

• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.

• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.

• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.

• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.

• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.

• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.

• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.

• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.

• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.

Desirable Criteria

• Experience managing commissioned homelessness or supported accommodation contract.

• Experience working within or alongside London local authority homelessness pathways.

• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.

• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.

• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.

• Experience leading services through mobilisation, remodelling, restructure or improvement planning.

Aptitude and Behaviours

confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.

Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.

Use written, numerical and performance information to make sound, accountable and compliant decisions.

Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.

Build and develop a high-performing team through clear direction, supervision, support and accountability.

Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK