Health data manager jobs
The focus of this role is delivery of support to the fundraising team as well as administrative and financial record keeping tasks. You will be the first point of contact for individual supporters and play a key role in developing and delivering our stewardship and engagement plans. You will be involved in gathering feedback and experiences from our visitors so that we can show our impact. You will have an important role to make sure our database, record keeping and financial systems are accurate and fully up to date. You will assist the Fundraising Manager to generate financial and impact reports for use internally and externally. This is a varied role with plenty of contact with our wider staff team and supporter community and some desk-based work alongside. If you have experience in fundraising roles this would be an advantage.
Key responsibilities:
Supporter care and communication (40%)
· Act as the first point of contact for fundraising enquiries, including in person visits, ensuring a positive, personalised and friendly approach.
· Proactively and reactively thank new and existing supporters, via a variety of channels including phone, email, letter, social media and in person.
· Contribute to the development and delivery of a stewardship plan, with support from the Fundraising Manager.
· In collaboration with the Fundraising Manager and fundraising colleagues, produce materials and resources to support our stewardship of donors and supporters. This will include preparation of newsletters, social media content, marketing/fundraising materials and helping to plan and deliver supporter and participation events.
· Assist with systematic gathering and presentation of visitor feedback from a range of stakeholders including participants, group leaders, parents and teachers. This will be through face-to-face conversations, online events, surveys and through collating evidence gathered routinely by teams at Bendrigg.
Financial and database administration (30%)
· Working with the Finance Manager and Fundraising Manager, accurately process, record and reconcile donations and Gift Aid income across various platforms.
· Log donations using a combination of manual data entry, automated imports, and third-party integrations with our fundraising database.
· Confidently run internal reports to generate statistics and impact measurements for use in our accounting, projections and grant reports.
· Ensure the database is fully up-to-date and complies with data protection regulations including GDPR.
Team support (30%)
· Manage our third-party donation platforms, ensuring accurate record keeping.
· Work with the fundraising team to create and maintain our stock of fundraising materials and resources.
· Maintain Bendrigg’s website pages related to fundraising and supporter care.
· Help the Fundraising Coordinator prepare for and deliver events and other community initiatives.
· Contribute to the planning process for the team’s calendar of fundraising appeals and activities.
· Provide support to the onsite Income & Engagement Team providing a 'reception' service including answering the door, greeting and signposting visitors, accepting deliveries, answering the main office phone and directing calls.
Further responsibilities
· Participate in the day-to-day work of the organisation – such as attending team meetings, producing reports and taking a flexible approach to general administrative duties.
· Complete internal and external training appropriate to the role.
This is not an exhaustive list, and you will be able to undertake such duties as may reasonably be expected, within the scope and rank of this post.
We make adventure accessible, working together to overcome barriers and transform lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
General Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
The aim of the Interpersonal Trauma Response Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.
You will work across a specified number of GP practices across North Devon, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.
You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and requiring travel to GP practices and for multi-agency meetings and other deliverables. Occasional travel to the FearFree office in Exeter and other locations will also be required.
This role may include evening and weekend work when required.
Key Responsibilities
- To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate.
- Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice.
- Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
- To provide signposting and onward referrals to patients.
- To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams.
- To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer.
- To provide feedback on case outcomes to referring clinicians.
- To collect and collate performance and monitoring data for reporting purposes.
- Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV.
- Develop good working relationships and liaise with outside agencies where needed.
- Keep accurate records of all referrals received and of work done with or on behalf of service users.
- Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
- Develop a good relationship with all general practice staff and work effectively as part of the practice team.
- Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Organisational Vision & Context:
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join our team as Head of Volunteer Programmes.
TLG’s programmes aim to bring fulness of life for every child, no matter what struggles they face. Each programme is different, but the common thread is an unwavering resolve to transform lives for good.
Mobilising over 200 churches and 1,500 volunteers, TLG’s volunteer programmes - Early Intervention and Make Lunch - currently support around 5,000 children and their families each year. However, our vision goes further: we aim to see many more churches partner with us to transform lives for good in their communities.
This Role’s Impact:
We are seeking an experienced people and operations leader who is passionate about the issues of mental health, poverty, and social justice that underpin our volunteer programmes. This role will help us drive even greater impact through our network of church partners.
They will be naturally relational, organised, and collaborative - empowering others to lead where they are and championing the vital role of the local church in community transformation. With an inquisitive and solution-focused mindset, they will be skilled at identifying and guiding new ways of working that strengthen efficiency, productivity and impact.
With excellent people, communication, and training skills, they will lead and develop a staff team responsible for volunteer management, embedding TLG’s culture and values across both programmes. Our new Head of Volunteer Programmes will be a leader who is both operationally sharp and relationally intuitive - able to pioneer with resilience and build a strong, healthy team culture that enables exceptional performance.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part time, 30 hours per week (0.8 FTE, equivalent 4 days)
Closing Date: Sunday 15th February 2026
Initial Interviews: Monday 23rd February – Online
Final Interviews: Monday 2nd March – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Role details
Start date: TBC
Salary: £48,750 per annum (inclusive of £3,990 South East weighting)
Location: Hybrid: need to be available to work from London Office and occasional national travel
Working hours: Full time: 35 hours per week
Contract: Permanent
Annual leave: 30 days plus statuatory bank holidays (if full time). All Women in Prison staff also receive an additional 3 days of leave between Christmas and New Year.
Pension scheme: Women in Prison provides an auto-enrolment pension scheme with 5% contributions from the employer and 3% from the employee.
Job purpose
This role will lead and coordinate Women in Prisons’ external communications, platforming the voice of women with lived experience of the criminal justice system to raise the organisation’s public profile and awareness of the criminalisation of women.
Key Responsibility Areas
- Lead and develop comprehensive communications strategies to raise WIP’s profile for influencing, fundraising and impact and that align with our vision and mission.
- Build public engagement and awareness, leading on campaign development and delivery
- Oversee the production of Women in Prison’s publications.
- Platform the voice of women with lived experience of the criminal justice system in all external communications.
- Manage WIP’s Spokesperson network
- Develop, build and contribute to high quality and authentic partnerships and relationships with stakeholders including journalists.
- To be a member of the extended leadership of Women in Prison, modelling feminist leadership, anti-oppression and empowering, values-led, collective leadership for the organisation.
For the full list of responsibilities, please download the recruitment pack.
To apply
Applications close: 2nd February 2026 at 9am
Interviews: TBC
If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk .org.
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.
In line with legal requirements and the nature of our work, this role:
- Is restricted to women only as a genuine occupational requirement
- Requires the right to work in the UK
- Is subject to a Basic DBS check
- Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission
The client requests no contact from agencies or media sales.
“If I could shout from the rooftops about Spoons, I absolutely would. They have been invaluable in providing us with any and every support we could imagine we’d need. They have given us everything from trauma counselling to lifelong friends to just listening when I’m having a bad day. I can’t thank them enough for being the only service throughout this journey that has not let us down at all. I can’t explain how much of a lifeline it’s been through the first year of my son’s life.” [Parent]
Spoons is a charity dedicated to supporting families through neonatal care. Their sole aim is to facilitate a community where families who have experienced neonatal care, can come together and feel safe in sharing their experiences and supporting one another. Do you want to form part of the team that support families just like this one?
The charity was founded in 2015 by Kirsten Mitchell, after she sought support from other parents she met on the neonatal unit. Spoons evolved from the acronym: Supporting Families of Oldham Neonates and over the past 10 years they have continued to grow and now support thousands of families across Greater Manchester.
With an inspirational history, and exciting future ahead, we are delighted to be partnering with this wonderful charity to find them a Fundraising Manager, someone to lead on income generation at this pivotal time.
The Role
The Fundraising Manager will lead on the delivery of a sustainable and diverse fundraising strategy. The main responsibilities will include:
- Developing and delivering a fundraising strategy and annual income plan.
- Growing sustainable income across all fundraising streams, predominantly Community, Individual Giving and Events.
- Building, nurturing and stewarding supporter relationships.
- Storytelling and communicating impact via social media, digital campaigns, supporter communications and community fundraising materials.
The Person
We are looking for a self-motivated, ambitious individual with a proven track record of delivering income from individual giving and community and events fundraising. The person should also have knowledge of other fundraising income streams. Additionally, you should have an understanding of fundraising regulations, GDPR, and a keenness to keep abreast of fundraising best practice.
Perhaps most importantly, you should be excellent at building relationships with a variety of stakeholders. You must be organised, driven and resilient, and able to multitask effectively in this varied and interesting role. We are also looking for candidates who are creative with the ability to write compelling communications including social content, campaigns and proposals.
This role is a wonderful opportunity to build on previous success and shape the future of fundraising for Spoons to make a real difference to the families this charity supports.
Why Spoons?
Spoons is often described as “a guiding light” and “a lifeline,” and NHS colleagues say that without Spoons, parents’ experiences on neonatal units would be significantly harder.
Joining the small, but mighty, team at Spoons provides a unique opportunity to become part of something incredible, something that will continue to help families across Greater Manchester at a time they need it more than ever. Not only is the team at the Spoons passionate about the work it does, but also puts huge emphasis on creating a positive working culture that supports staff and makes them feel valued in their roles. With a caring, supportive and ever changing working environment you will also receive a generous holiday allowance, a flexible working culture with sensible work-life balance and access to a range of professional development opportunities.
Is ensuring every family in Greater Manchester affected by neonatal care has the compassionate support they need something you feel passionately about? If so, we would love to hear from you.
Please note that this role requires an enhanced DBS. While this position is hybrid, it will require you to be based out of the charity’s offices in Bury at least once a week and will involve travel around the North West region. Due to requirements to travel for this role, you must have a driving license and access to a vehicle.
If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Location: Peterborough, Hybrid, office based 2-3 days a week
Salary: £28,115 per annum
Hours: 12 month fixed term contract, 35 hours per week, Monday – Friday 9am to 5pm
We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.
We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.
If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.
Help Us Provide Safe, Healthy Homes for Everyone
We’re looking for someone who enjoys working with data, managing processes end-to-end, and contributing to services that make a real difference. If you’re confident with Excel, naturally organised, and motivated by helping others – we’d love to hear from you.
Our focus on damp and mould has increased significantly following Awaab’s Law, and we’re committed to providing homes that are safe, healthy, and comfortable for every customer. This role plays an important part in making that happen.
As our Property Services Coordinator, you will:
- Maintain and develop the Damp & Mould tracker, ensuring information is accurate, clear, and up to date
- Oversee cases from start to finish, helping the team stay on top of priorities and deadlines
- Work confidently with Excel, using data to produce meaningful reports and highlight trends
- Collaborate closely with Building Services Managers and colleagues across the organisation
- Provide supportive customer contact, including follow-up calls and updates
- Help improve the way we work, identifying opportunities to strengthen processes and communication
- Contribute to service improvements that support healthier homes and positive customer experiences
Salary
The spot salary for this post is £28,115 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
About you
- Have good working knowledge of Excel and enjoy working with data
- Are organised, curious, and comfortable managing tasks from beginning to end
- Take initiative and are confident owning your work
- A commitment to accuracy and accountability
- The ability to prioritise in a busy environment while supporting others
- Communicate clearly and respectfully with customers and colleagues
- Enjoy problem-solving and continuous improvement
- Care about delivering a fair, consistent and positive service for everyone
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
- Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
- Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
- Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
- Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
- Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
- Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Property Services Management, Facility Manager, Building Manager, Property Maintenance Coordinator etc.
REF-226 306
Qualified Low Intensity Psychological Wellbeing Practitioner (PWP) – NHS Pathfinder Partnership
GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and work within the pathfinder partnership, across all partner organisations, providing high quality, evidence based, low intensity Cognitive Behavioural Therapy (CBT) based interventions using a guided self-help model, to clients with who have experienced sexual trauma but also have additional mental health needs. The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.
Key responsibilities:
- Work within the Pathfinder partnership consultation model to identify potential survivors who might benefit from a low intensity psychological intervention.
- Undertake client-centred conversations and assessments which identifies areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.
- Provide a range of information and support for evidence based, low intensity psychological interventions whilst working within a flexible and person-centred model of care.
- Work closely with other members of the team ensuring appropriate interventions are considered and identify where a transfer of care to an HSP or another pathfinder team member might be required.
- Prepare and present clinical information for all clients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.
Benefits:
- Flexible working TBC
- Generous annual leave (30 days a year exc. BH)
- Pension contributions
- Reasonable travel expenses
- Free on-site parking
#wellbeing #wellbeing practitioner #psychological wellbeing #psychological wellbeing practitioner #wellbeing #mental health #mental health practitioner #mental health wellbeing #mental wellbeing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to shape the future of young people at a national scale?
Join Young Enterprise at a pivotal moment of change. As our Assistant Director of Partnerships and Delivery, you’ll play a leading role in strengthening how we work, how we partner, and how we deliver life-changing opportunities for young people across the UK, working across regions to maximise impact.
This is a senior, strategic role with real influence, combining vision, collaboration, and operational excellence to ensure Young Enterprise is set up for long-term impact.
Who We Are
We’re Young Enterprise, a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in a changing world of work.
For over 60 years, we’ve reached more than 7 million young people through hands-on enterprise and financial education programmes. From launching student businesses to building financial confidence, our work helps young people develop essential life skills like teamwork, leadership, problem-solving, and resilience.
We’re a passionate, people-centred organisation made up of 90+ colleagues and 2,000+ volunteers, united by a belief that every young person, whatever their background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a senior, strategic role for a collaborative leader who enjoys turning insight into action. As Assistant Director of Partnerships and Delivery, you will:
- Work with the senior leadership team to design and embed a future-ready Target Operating Model (TOM) that supports high quality, impactful delivery across the UK.
- Lead Young Enterprise’s partnership and delivery activity during a key period of organisational change and renewal, helping to shape our future impact.
- Build strong, purposeful partnerships and delivery models that bring our Transforming Futures Strategy to life.
- Foster a strong “one team” culture across programmes, delivery, and volunteering.
- Champion safeguarding, inclusivity, and evidence-based practice across all areas of work.
You’ll Love This Role If You Are…
- a strategic systems-thinker who enjoys improving how organisations work and delivering impact at scale
- a collaborative and credible leader who brings people with them through change, building trust and momentum
- passionate about impact and using evidence to drive better outcomes for young people
- confident working with partners and stakeholders across sectors to create shared value
- values-led, with a strong commitment to safeguarding, inclusion, and high-quality delivery
- motivated by mission, and excited by the opportunity to shape the future of a national charity at a pivotal moment
Key Responsibilities
- Lead partnership and delivery activity aligned to the Transforming Futures Strategy.
- Co-design and implement a future-focused Target Operating Model (TOM) that supports effective, high quality delivery.
- Build, grow and manage strategic relationships with schools, funders, and partners to maximise impact and reach.
- Represent Young Enterprise externally and support partnership growth across sectors.
- Ensure programmes are delivered to a consistently high standard, with safeguarding, inclusion and quality at the core.
- Use data, evidence and insight to drive performance, learning and continuous improvement.
- Connect national strategy with regional delivery, ensuring local insight informs planning and decision making.
- Foster a collaborative, inclusive culture and support the development of high performing teams.
- Contribute actively to organisational leadership as a member of the senior leadership team.
A few practical things
- This role will require regular travel across the UK and monthly travel to London for leadership meetings and events.
Keeping Young People Safe
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and instead of a traditional cover letter, please send us a separate document answering the three questions below, up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. Applications must be received by 23:30 on 4 February 2026.
Interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed either on 10 or 11 February 2026.
1. What are the top three strengths, skills, or experiences you bring to the Assistant Director of Partnerships and Delivery role?
2. If appointed, what would you most want to achieve within your first 12 months in the role, and why are these priorities important to you and to Young Enterprise?
3. Why does leading the delivery and partnerships at Young Enterprise matter to you personally? How does your motivation and approach align with our transforming Futures Strategy and our values of unlocking potential, one team, enterprising and resilient, and creating great impact?
We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective in your own words.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Are you passionate about creating safe, inclusive, and enjoyable environments in football? Join The FA's dedicated Safeguarding Team and play a pivotal role in shaping and leading our national safeguarding strategy. As our subject matter expert, you'll drive innovation and excellence across all Safeguarding Education - from e-learning and digital platforms to in-person qualifications - ensuring our content remains current, impactful, and forward-thinking. This is your opportunity to make a real difference, influencing the culture of the game and delivering meaningful, preventative interventions across the football community.
Please include a cover letter with your application that clearly outlines why you feel you meet the criteria and your motivations for applying.
This role will operate within our hybrid working policy (minimum of two days a week in office and when required), and can be based at either Wembley Stadium or St. George's Park, depending on your current location.
What will you be doing?
- Collaborate with FA Learning to evolve a safeguarding development framework, that underpins the learning offer.
- Be the safeguarding subject matter expert, working with FA learning and stakeholders to identify learner needs, develop and evolve our e-learning, digital and in-person courses, ensuring the learning offer is learner focused, progressive, and impactful.
- Lead the strategic approach to all safeguarding learning, development and CPD delivery by the preventative Safeguarding team, ensuring its innovative and impactful, providing check and challenge to the design and delivery.
- Work with the team and FA Learning to drive the development of informal education, and optimise the impact of innovative approaches such as podcasts, blogs, short films and bite size CPD packages.
- Utilise available research and insight, alongside learning from safeguarding concerns and cases, to ensure our education offer equips the learner to respond to changing trends.
- Collaborate with colleagues on a coordinated programme of CPD for key cohorts, maximising the use of resources with different groups and minimising any duplication of effort across the team.
- Drive consistency in content, quality of delivery and evaluation of impact across the portfolio.
- Support the development of educational tool kits which can used by individuals across the game to enhance knowledge and understanding of effective safeguarding.
- Work with FA Learning to embed safeguarding messages into the wider education offer e.g. coaching, talent ID, medical, refereeing etc.
- Collaborate with FA Learning on the strategic approach for safeguarding on matters such as the evaluation of impact, 'Accredited Prior Learning', cost of courses etc.
- Where appropriate, work in partnership with external organisations and experts to further enhance our learning offer, maximise reach and impact.
- Support the effective management of safeguarding and wellbeing concerns, catastrophic incidents, complaints and any referrals to Statutory Agencies, The FA Safeguarding Case Management Team and Integrity Team as required.
- Be an influential advocate for safeguarding, promoting, communicating and representing this work effectively.
- Executes additional tasks as required to meet the FA's changing priorities.
- Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
- As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
Essential for the role:
Knowledge
- A professional safeguarding qualification and or relevant background
- In depth knowledge of national child and adult protection and safeguarding legislation, policy and implementation
- Extensive knowledge of learning principles and how to develop and deliver effective e-learning, digital and in-person learning and using a blended approach
- Awareness of assessment for learning practices to ensure our learning offer is well suited to individual cohorts needs.
- A working knowledge of data protection principles and practice
- Sound knowledge of equality legislation and inclusive practices as they relate to safeguarding and additional vulnerability
Experience
- Professional experience of creating innovative learning experiences
- Creating and delivering learning for multiple and complex stakeholders
- Experience of collaborative, cross-function team working
- Experience of using data to shape learning needs effectively
Technical Skills
- Ability to create inspiring presentations and present to a wide range of key stakeholders
- Time and project management skills
- Reporting Writing skills
- Advanced Microsoft Office skills
- Ability to facilitate problem solving
Beneficial to have:
Knowledge
- Understanding of pedagogy and leaning principles.
- An understanding of the case management processes, legislation and related statutory and voluntary infrastructure
- Understanding of grassroots football
- Understanding of the role of County FA in safeguarding children and adults
Experience
- Experience of working in safeguarding in a sporting context
- Experience of developing tailored resources for different stakeholders
Technical Skills
- Budget management
What's in it for you?
We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
- A hybrid working model which offers greater flexibility.
For more information on what it is like to work at The FA, please visit our FA Careers page,
Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Responsible to: Youth Services Manager
Hours: Full time 37 hours (Job share considered)
Salary: £27,500
Based: Hybrid (Bedford + one day per week in Q:alliance Head Office, Milton Keynes)
Contract: Fixed term for 2 years, with possibility of extension (subject to funding)
Closing Date: 18th February 2026 at 23:59
Interview Date: Tuesday 3rd March
Context
Q:alliance provides support, information, and representation for LGBTQ+ young people in Bedford, drawing on our wider experience delivering established services across Milton Keynes for the last 50 years.
We have detailed knowledge of the issues and challenges faced by LGBTQ+ individuals and organisations locally, and it is our goal to create more safe spaces and resources to ensure the LGBTQ+ community in Bedford is visible, well represented, and supported.
Scope
This is a newly created role within our Bedford services, delivering Q:alliance’s established youth support model developed in Milton Keynes and shaping pathways and support that respond to local need in Bedford Borough and Central Bedfordshire.
You will manage a one-to-one caseload of support for LGBTQ+ young people, while building relationships with schools and developing a collaborative schools’ network informed by young people’s insights. You will also develop and deliver LGBTQ+ inclusion training for teachers, education staff, and youth workers. This work will contribute to safe, affirming environments that strengthen resilience, wellbeing, and mental health.
You will work closely with the Youth Services Manager and youth teams across our service areas, building on existing Q:alliance provision in Bedford, where a dedicated youth team already leads on LGBTQ+ youth group delivery.
The role includes outreach across Bedfordshire’s urban and rural communities, supporting young people who may experience increased isolation due to limited access to LGBTQ+-affirming spaces.
You will work collaboratively with the Youth Services Manager to agree outreach and engagement targets, contributing to effective monitoring and reporting systems to ensure robust evidence of impact.
What you’ll bring to the team
This role is a key opportunity for Q:alliance to grow our work in Bedford, build local relationships, and better understand and respond to the needs of LGBTQ+ young people across the area. You will play a central role in shaping a new service, reaching young people who may not yet be connected to support, and helping both staff and the board of trustees develop a strong, place-based understanding of LGBTQ+ youth experiences in Bedford.
You will act as a first point of contact for schools, colleges, and youth settings in Bedford, building trusted relationships and establishing a collaborative network of school and college leads. You will share insights gathered through this work with the wider Q:alliance team, helping to strengthen our responses to local need and inform the development and sustainability of services, including future funding.
You will help ensure continuity of support between schools, our support spaces and Q:alliance’s wider youth service provision.
Main Responsibilities
· Networking – Support teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Develop a network of school representatives to provide peer-support on shifting needs, priorities, and situations in a local and national context.
· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.
· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support and advocacy for young people, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.
· Innovation – work with the Youth Services Manager, school representatives and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.
· Stakeholder and community engagement – Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.
· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.
· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.
Skills and Experience
Expertise
· Experience working with and supporting young people
· Experience of developing and sustaining a network
· Ability to deliver innovative education and training packages, delivery, and evaluation
· Knowledge of the challenges affecting young LGBTQ+ people
· Knowledge of issues affecting young people’s mental health and the skills required to build resilience
· Excellent planning, organisation and administrative skills
· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead
· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network
· Capable to respond to a young person in crisis, signposting to appropriate resources and support.
Communication
· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings
· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience
· Ability to adopt a positive constructive language style when talking to young people 1:1
· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people
· Knowledge of social media and a recognition of the role it plays in young people’s lives
Behaviours
· Skills in forming constructive working relationships with colleagues and stakeholders at all levels
· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency
· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.
· Evident desire to improve service delivery using co-production initiatives with young people
· An ability to listen with empathy and act compassionately
· Competence to work on own initiative and demonstrate innovation and creative problem solving
· Model conduct essential for successful teams, such as reliability, honesty and courage
Desirable
· Qualifications in youth work, teaching or mental health support
· LGBTQ+ lived experience
Other
· Full driving license and use of own vehicle
· Ability to work flexibly, with occasional evening and weekend working
· Commitment to further personal development and training
· Please note: Enhanced DBS is required for this role
The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.
· Contact Evaluation forms/data capture
· Monthly Outreach Report
· Resource library pertaining to our work with young people
· Network minutes (schools forum)
Apply via our website and complete an application form
To create and nurture a safe and thriving LGBTQ+ community in and around Milton Keynes, where everyone is empowered to be their true selves.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since opening its doors in 1871, Royal Albert Hall has stood at the heart of the nation’s cultural life. From the Suffragettes to Stormzy, Elgar to Einstein, the Beatles to Shirley Bassey, the world’s most influential voices have shaped moments of history on its iconic stage.
A £50 million capital appeal was launched in late 2025, which will fund improvements of facilities for artists, audiences and young people taking part in engagement activities at the Grade I listed concert hall. This 15-year estate plan represents a significant evolution in the Hall’s fundraising approach, creating an exceptional opportunity to expand its philanthropic reach, deepen relationships with supporters and secure transformational investment in the future of this much-loved institution.
The Senior Philanthropy Manager (Maternity Cover) will play a pivotal role in the delivery of its major donor programme. Reporting to the Head of Philanthropy, this role sits at the heart of the philanthropy team, combining hands-on major gifts fundraising with oversight of systems, processes and pipeline management. The postholder will shape and steward a growing portfolio of high-value supporters during a critical phase of the Hall’s capital appeal, while ensuring that donor engagement activity is coordinated, consistent and effective.
Please note that interviews will occur on a rolling basis. To discuss the role in more detail and make an application, please apply ASAP with a copy of your most recent CV plus any additional information that aligns with the person specification below.
As Senior Philanthropy Manager, you will:
- Report to the Head of Philanthropy and line manage two direct reports – Senior Prospect Researcher and Philanthropy Coordinator – fostering clarity, structure and confidence within your team.
- Manage a personal portfolio of major donors, stewarding relationships typically in the £20,000–£500,000 range.
- Work to a team income target, generating funds from HNWIs through major gifts, mid-value gifts and legacies.
- Own and drive the major donor pipeline, ensuring clear next steps, momentum and follow-through across cultivation, solicitation and stewardship.
- Be donor-facing, through regular face-to-face meetings, cultivation activity and events, including evening engagement as part of stewardship.
- Ensure robust processes are in place for tracking, thanking and income processing, with delivery support from the Philanthropy Coordinator.
- Act as a central coordinating figure for major donor activity, working closely with the Head of Philanthropy, Development Director and selected Philanthropy Board members.
- Lead on the rollout of donor communications, including tailored donor stewardship and wider impact reporting.
- Work closely with other development colleagues who focus on the Hall’s Friends and Patrons programmes, Trust and Foundation approaches and Events.
Essential skills and experience:
- Demonstrable experience of managing and stewarding high-value individual donors, ideally within a major gifts or upper mid-value context.
- Experience of personally securing c.£50K+ donations from HNWIs – please ensure that examples of personally secured gifts from HNWIs, including £value, are included on your CV. It would also be helpful to include context e.g., uplift, new donor
- Confidence working with fundraising databases and systems (ideally Tessitura), and a strong understanding of GDPR and DPA 2018.
- Strong organisational and process skills, with the ability to keep complex, multi-strand activity moving and well-tracked.
- Experience of working collaboratively in a matrixed environment with senior stakeholders and volunteers.
- Some line management or mentoring experience, with the ability to provide clear direction and practical support. However, this is not a heavily people-management-focused role
- Excellent written and verbal communication skills, with confidence engaging donors in a range of settings.
- A proactive, detail-oriented approach, combined with sound judgement and professionalism.
Desirable:
- Arts, culture or heritage fundraising experience.
- Experience of working on or alongside a capital appeal.
Employee benefits include:
- 25 days per year annual leave (pro rata for part-time employees), with the opportunity to buy or sell up to five days holiday per calendar year
- Life assurance of 6 x basic salary
- RAH’s canteen offers free hot and cold meals, including vegetarian options, to staff whilst at work
- Employee Assistance Programme
The Royal Albert Hall are partnering with Laura Macnamara at QuarterFive for this appointment.
For your application via CharityJob, please ensure that your CV aligns with the person specification. If necessary, please provide additional notes. Please apply ASAP - interviews will take place on a rolling basis.
A cover letter is not required at this stage. Suitability will be assessed initially via CV and accompanying notes where provided. For suitable applicants, comprehensive support for formal application will be provided by Laura at QuarterFive.
Owing to the number of applications we receive, we may not be able to respond to all applicants individually.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you:
Your friends as know you as empathetic, compassionate, and non-judgemental.
You are great at inspiring and motivating people to take action and improve themselves.
You are very self-aware, reliable, attentive and punctual.
Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.
If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.
About the role
In this role we will trust you to work with other team members on a caseload of clients delivering personalised support to them. You will proactively engage with our clients and provide a hand so they can overcome barriers, move into independent living and sustain a tenancy. Our clients have a range of support needs that impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse. You will deliver structured support and do some risk management so we will trust you to keep proper records and complete some admin tasks. This includes, reviewing support and risk plans, involving key stakeholders where required, showing and signposting our clients to appropriate external support and services, following safeguarding procedures, do some cleaning and contribute to the delivery of a housing management service including collecting income. You’ll also resolve difficult and challenging situations in a sensitive manner balancing the needs of the clients and the safety of the service.
Main Responsibilities Of The Role:
· Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
· To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
· Maintain a safe, clean and welcoming environment.
· To support and encourage clients to care for themselves and develop independent living skills.
· To assess and manage risk for individuals and in the service, making use of emergency services as required.
· Report any safeguarding concerns without delay in line with procedures.
· To make and maintain Housing Benefit claims and support clients to pay their service charges regularly.
· To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
· To support the running of the service and perform shift responsibilities and duties that maintain good health and safety and ensures the safeguarding of clients and others.
· Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
· To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.
· Ensure that IT systems are updated as required and concise record keeping is completed promptly.
· Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
· Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.
· To participate in the induction of and support new team members.
· To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.
· To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
About us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
Open to: This role is a shift and rota'd role that includes bank holidays.
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
River Thames Boat Project
Job title: Fundraising Manager
Salary: £35,000 pro rata
Hours: 3 days (22.5 hours) per week
Location: Home based with expectation of regular attendance at office (Teddington), some evenings and weekends for events and funder meetings when required.
Reports to: Executive Chair
Summary
This exciting new role will raise the funds to enable The River Thames Boat Project to expand our cruises and education programme on the River Thames, and cover our annual running costs.
Through your fundraising expertise, you will have a proven track record of raising capital funds, building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual capital and income targets. You will have the skills to create compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.
Background
Established in 1988, our charity's mission is to make the River Thames accessible to all.
We provide opportunities for individuals to experience river and waterways environments to enhance their personal, social, and educational wellbeing.
Using our fully wheelchair-accessible community boats we deliver educational programmes for children and young people across London and the South East, and therapeutic cruises for people of all ages who have limited access to the Thames due to health issues, disabilities, isolation or social exclusion.
A small staff team of four and more than 100 volunteers support the charity. In 2021, we received The Queens Award for Voluntary Service. The charity, more than thirty five years old, is run by a volunteer Board of Trustees.
We rely on grants, donations and community fundraising to subsidise the cost of our charitable activities on the River Thames.
We are seeking a fundraising professional to grow our charitable income across all streams (grants, foundations, corporate sponsors), raise significant capital funds, reinvigorate our members program, diversify our fundraising income and establish a volunteer fundraising committee.
As Fundraising Manager you will also be responsible for marketing the charity to prospective clients through mailings, social media and other routes.
What you'll be doing
- Develop and execute a fundraising strategy that aligns with the charity's business plan and future ambitions
- Develop and maintain strong relationships with prospective and existing funders
- Research potential trust and foundation funders, write compelling bids and ensure effective reporting and stewardship
- Revitalise the charity's members' program (Friends of RTBP)
- Create and lead a volunteer fundraising committee to support our initiatives.
- Ensure effective records are kept and a database developed for fundraising and the members' program
- Ensure all fundraising is compliant with GDPR and other legal and best practice standards
- Develop and implement marketing plans for the charity's cruises and education work
- Attend the Trustee finance and fundraising committee and produce reports on activities and income as required
What we're looking for
- Proven experience in raising capital and income for small to medium size charities from multiple sources
- Self-motivated and proactive with great interpersonal skills to work with staff members, volunteers, trustees, and external funders from individual to corporate donors
- Proven ability to research funders, write compelling bids and manage relationships with funders
- A commitment to equality, diversity and inclusion
- An interest or link with the Thames or environmental activities is desirable
Skills you'll have to succeed in this role
- Proficient in Microsoft 365
- Able to create compelling, professional designs for promotional and marketing materials using Canva or Adobe suite.
- Technically literate, with strong understanding of how to use Meta and LinkedIn
- Strong understanding of SEO and Keywords for creating blogposts.
- Good knowledge of Wordpress websites, to be able to update the site when necessary.
If you're passionate about fundraising and supporting the local community and excited to bring your your energy and ideas to a charity making the River Thames accessible to all, then we'd love to hear from you.
To apply, please send your CV, along with a one page supporting statement directly to the Thames Boat Project. Please answer the following three questions in your one page supporting statement:
1.Why do you want this role?
2.What experience do you have in raising funds for capital projects?
3.What do you think are the three most important steps in raising capital funds?
If your experience matches what we're looking for, then we'll be in touch with more about the application process.
Deadline for applications is February 27, 2026.
Interviews will be held early March - dates TBC.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Connect to work Service in Hounslow.
Sounds great, what will I be doing?
To work with clients with more serious mental illness, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives. Although you will receive full training and support, it's important you are aware of the potential impact this may have on your own mental wellbeing.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring strong experience and understanding of mental health and employment support, with the ability to help individuals find, return to, or sustain mainstream employment. Experience within health or social care settings is essential, alongside knowledge of employment models such as IPS and a commitment to employment retention and fidelity principles. You will have excellent communication and stakeholder engagement skills, able to work confidently with clients, partners, and external agencies both verbally and in writing, and build effective local partnerships.
Strong organisational and administrative skills are required, with the ability to manage competing priorities, meet deadlines, and maintain accurate records using Microsoft applications and databases. You will demonstrate a clear commitment to professional standards, including Health & Safety, Data Protection, Equality & Diversity, and employment law, and be willing to travel locally and engage in continuous professional development. A positive, person-centred, and empathetic approach is essential, along with resilience, self-motivation, and a strong belief in the role employment plays in supporting mental health and wellbeing.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.
We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.
This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.
If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.
Your role
You will:
- Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
- Drive income growth through clear strategy, strong operational planning and performance management.
- Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
- Lead stock management, merchandising and donation strategies to maximise return.
- Build strong community engagement and supporter relationships.
What you’ll bring
You’ll have:
- Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
- Strong commercial awareness and a track record of improving performance.
- Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
- Sound knowledge of charity retail governance, legal and regulatory requirements.
- Confident communication, planning and problem-solving abilities.
Why join St Nic’s?
We offer:
- The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
- A supportive, values-driven working environment.
- Ongoing learning and development opportunities.
- Health Cash Plan and wellbeing programme.
- 25 days’ annual leave, increasing with length of service (up to 29 days).
- Competitive pension plan (up to 8% company contribution).
- Life assurance (2x annual salary).
- Free parking and subsidised on-site bistro.
- The opportunity to work from home 1 to 2 days per week.
The client requests no contact from agencies or media sales.