It support jobs
Job Title: Chief Operating Officer (with CFO responsibilities)
Location: Rugby or Hybrid/ Home with ability to travel to meet the charity’s needs
Reports to: Chief Executive Officer (CEO)
Salary: £68,000 - £75,000
Contract Type: Full-time, Permanent
Closing Date: 21st August 2026
About HCPT
HCPT is a UK-based charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.
Role Overview
The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners. As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.
The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care & safeguarding, compliance and infrastructure and will support the CEO to develop a culture of accountability and high impact, whilst staying true to our values of: Compassion, Faith, Inclusion, Community and Celebration.
The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is: THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.
This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day. The role also requires the post holder to travel to and work in Lourdes for two weeks over Easter each year, leading operational delivery of our largest annual pilgrimage.
Key Responsibilities
Strategic & Operational Leadership
- Work closely with the CEO to implement HCPT’s strategic plan and vision.
- Lead and line manage internal business support functions and outsourced partners across; finance, HR and IT delivering excellence in our infrastructure.
- Support the CEO to realign the resources of the charity to improve performance, build capacity and increase impact, utilising the best in digital and AI tools to simplify complexity and create capacity.
- Lead on the development and tracking of departmental KPIs and dashboards, developing a culture focused on personal accountability, performance, quality management and continuous improvement.
- Support CEO to develop Operational Risk Register, Disaster Recovery and Business Continuity Plans.
- Line manage our Head of Care and Safeguarding, ensuring compliance with policies, procedures, and working as part of the wider care and safeguarding committees to anticipate legislative and other changes to how we deliver our mission in partnership with the CEO and Board of Trustees.
- Support CEO in project management of system migration and development of AI tools which drive efficiency and quality of service delivery.
- Support CEO in quality management and articulation of impact for all stakeholder groups.
- Deputise for the CEO as required.
Finance & Business Support Function Management
- Own and lead all financial strategy, planning, budgeting, forecasting, and reporting across the organisation.
- Lead the internal finance team and external partners to deliver accurate, timely monthly and quarterly management accounts and financial insights.
- Develop and implement HCPT’s long-term financial strategy, including reserves policy, sustainability planning, and scenario modelling.
- Oversee cashflow management and liquidity planning in line with appropriate reserves levels, ensuring the financial resilience of the organisation.
- Ensure robust financial controls, policies, and compliance with all statutory requirements, including VAT, Corporation Tax, and charity regulations.
- Lead the organisation’s annual audit process and act as the primary finance liaison with auditors.
- Drive value-for-money, cost optimisation, and financial efficiency across all operations and pilgrimage programmes.
- Provide strategic financial insight, analysis, and challenge to the CEO and Board of Trustees, including leading financial reporting to the Board.
- Partner with fundraising teams to support financially robust grant applications, pricing strategies, and impact reporting.
- Oversee financial governance and reporting alignment across UK and French operations.
- Lead and manage all business support functions, including HR, IT, and governance, ensuring effective integration with financial planning and control.
Performance Management & Growth
- Support the CEO with development and implementation of HCPT’s strategy for growth, ensuring all departments understand their roles and responsibilities, demonstrated by high performance.
- Lead on the development of HCPT-wide KPIs in the UK and French organisations and support the CEO to deliver the step change in a culture of accountability and leadership at every level.
- Devise and develop reporting frameworks and a dashboard for operational management reporting which links into the quarterly Board pack.
Governance & Compliance
- Ensure compliance with UK charity law, care & safeguarding regulations, data protection requirements, and health & safety standards.
- Maintain risk registers and lead on safeguarding and incident response protocols, working with and through the Head of Care & Safeguarding.
- Support the CEO and Board of Trustees with operational reporting and risk management as the key point of contact with our volunteer leaders relating to the business operations of the charity.
- Assume Company Secretary duties and ensure all legal and fiscal records and annual returns are prepared on time to our regulators, working in partnership with our professional services advisers, CEO, SLT and Board of Trustees.
People & Volunteer Management
- Lead and support a team of staff and volunteers, fostering a culture of compassion, professionalism, and collaboration.
- Oversee HR policies, recruitment, training, and wellbeing.
- Promote diversity, equity, and inclusion across all operations.
Systems & Infrastructure
- Ensure our systems and infrastructure are fit for purpose and can enable positive customer service approaches and develop SLAs internally and externally and which include what the organisation needs from our volunteers.
- Oversee the development and maintenance of systems for group registration, medical records, safeguarding, and volunteer management, including disposal in line with information lifecycle management and legislation governing this.
- Ensure data security, operational efficiency, and user-friendly processes for data management in line with GDPR and applicable data protection law.
Person Specification
Essential
- Significant experience in a senior operational leadership role, ideally within a UK charity or faith-based organisation.
- Strong demonstrable financial leadership and management of a medium sized charity with a turnover of £4m plus, and a recognised accountancy qualification (ACA, ACCA, CIMA).
- Strong experience of developing and delivering improvement methodology in change management programmes.
- Strong understanding of UK charity governance, safeguarding, and financial management.
- The ability to travel to Lourdes for two weeks each Easter to deliver the largest annual event for the charity.
- Excellent leadership, communication, and interpersonal skills.
- An understanding of HCPT’s spirituality, mission and values.
Desirable
- Experience working with Lourdes pilgrimages or Catholic diocesan structures.
- Familiarity with medical or care provision in a group travel context.
- Experience working in cross-cultural environments.
N.B. Please note the duties listed are not exhaustive and the charity may require different or additional duties to be undertaken depending on changing business needs.
What We Offer
- A meaningful leadership role in a mission-driven charity
- Flexible working arrangements and generous annual leave
- Up to 5% employer pension contributions, based on employee contributions
- Group life cover and healthcare benefits
- Opportunities for spiritual and professional development
- The chance to make a lasting impact on the lives of children and adults with additional needs
HCPT is committed to safeguarding children and adults at risk. The successful candidate will be required to complete an Enhanced DBS check before appointment, and references will be taken up prior to confirmation
Please send your CV and a covering letter (max 2 pages) outlining your suitability for the role to Tricia Macfarlane, HCPT’s Chief Executive, via the Charity Jobs website by 21st August 2026.
HCPT is a volunteer-based charity helping children and adults with varying needs experience a pilgrimage holiday to Lourdes in small, caring groups.



The Bishop of Guildford is seeking to appoint the Interim Chaplain to the Acting Bishop of Guildford. This is a pivotal role supporting the Bishop's ministry across the Diocese. Working closely with clergy, diocesan colleagues, parishes, and external partners, the Chaplain provides pastoral, strategic, and administrative leadership, oversees key clergy processes and safeguarding matters, and helps ensure the Bishop's priorities and ministry are delivered effectively throughout the diocese.
To support the strategic and operational ministry of the Acting Bishop of Guildford.
The Bishop of Dorking became Acting Bishop of Guildford on 18 February 2026. He is expecting to fulfil this role for up to two years before a new Bishop of Guildford is welcomed in early 2028.
He has established three foci for his ministry during this time: (i) prayer; (ii) pastoral care; (iii) the priorities of discipleship (including revitalisation) and children and young people. In addition to this, as the sole bishop in the diocese for this period, he is seeking to enable the Bishop's Office to run as efficiently and smoothly as possible
This post has attached to it an occupational requirement under the 2010 Equality Act, Part 1, Schedule 9. This post is subject to an enhanced DBS with Adult and Child Barred Lists check (Disclosure and Barring Service) clearance.
Work Pattern:
- Working hours will generally align with standard office hours, with flexibility to adjust the schedule to accommodate weekend teaching and preaching commitments.
- The Chaplain is expected to support and lead worship in parishes across the diocese on Sundays when not required to assist the Bishop.
- A flexible approach to working hours is essential to meet the demands and responsibilities of the role.
Place of work:
- Willow Grange (Home of the Bishop of Guildford) Woking Road, Guildford, Surrey, GU4 7QS
- Dayspring (Home of the Bishop of Dorking), Pilgrims Way, Guildford, Surrey, GU4 8AD and some home working.
Accommodation is provided by the Guildford Diocesan Board of Finance.
This is a fixed-term contract for an initial period of 18 months, with the potential of being extended for a further 6 months.
Please review the from the Bishop of Dorking and Acting Bishop of Guildford, The Rt Revd Paul Davies. To access the full Job Description, please click .
Application Process: A CV (no longer than 2 sides of A4) and a letter of application, explaining why this role would appeal to you and providing evidence that you have the necessary attributes and gifts for the task (no longer than 2 sides of A4).
The closing date is Wednesday 12th August 2026 at 12 noon.
Interviews will take place in Guildford on Thursday 20 August 2026.
- To support the strategic ministry of the Bishop through
- To support the operational ministry of the Bishop through
- Spiritual, personal and emotional maturity:
- Be spiritually motivated and have a strong, secure and generous faith in Jesus Christ, rooted in prayer and theological study.
- Be an ordained priest in the Church of England or Church in full Communion with it, designated at selection as Incumbent Status/Stipendiary who has satisfactorily completed IME1-7.
- Be liturgically competent and sensitive.
- Have a lively intellect that reflects theologically.
- Be emotionally intelligent and able to act sensitively.
- Be able to maintain high levels of confidentiality and impartiality.
- Be resilient, dependable and stay calm under pressure.
- Be capable of robust engagement and debate in coming to corporate decisions and commitment to implementing and supporting decisions.
Demonstrate personal loyalty to colleagues.
- Administrative and organisational ability:
Have a focused and disciplined approach to work with the ability to prioritise tasks and work to deadlines. * Have proven administrative and drafting skills, capable of accurate attention to detail. * Be computer literate and possess the vision to use IT to improve systems and efficiency: someone who is at home in the digital world and sufficiently used to working effectively and securely with cloud-based information sharing. * Be adaptable and flexible and able to prioritise and meet a broad set of demands and deadlines. * Have ability to provide written or oral briefings. * Have experience of developing and ensuring others implement processes or administrative systems. * Have experience of participating in recruitment or other HR processes within or beyond the Church. * Have knowledge and experience of working within safeguarding policies and framework and be able to respond to issues diplomatically and pastorally. * Have experience of supporting a leader or senior manager.
- Interpersonal and relational skills:
- Be approachable and personable with honed social skills.
- Be a collaborative person and cohesive influence within teams.
- Be an active listener who reads situations well and expresses an interest in and care for others.
- Be able to communicate clearly and articulately one-to-one and in groups.
Have emotional intelligence, the ability to identify and assess their own and others' emotions and demonstrate self-control.
- Other personal attributes:
- Leading by example, demonstrating enthusiastic commitment to the ministry and priorities of the Acting Bishop of Guildford and the Church of England, and an understanding that the purpose of working for the bishop in this role is to serve the Kingdom of God.
- Possessing a high level of personal credibility and a natural authority, a person who engages and commands the confidence and respect of others quickly.
- A natural alliance builder with a flexible approach to working with other groups and organisations and to sharing resources and information.
- Strong personal commitment to equalities and diversity in employment and service delivery, with a caring and respectful attitude to staff.
- A positive team member who contributes, supports and leads as the situation requires, in order to maximise the effectiveness of the team's work.
- Willingness and availability to work outside normal office hours where appropriate and necessary, including weekends, on occasion.
- This role may require some national travel.
- Spiritual, personal and emotional maturity:
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



About The Role
Join Our Award-Winning Team at Care South!
Role: Company Secretary & Data Protection Officer
Pay: £65,000 per annum plus car allowance and mileage
Hours: Full-time, 37 hours per week
Working Pattern: General working hours are 9:00 am to 5:00 pm, Monday to Friday. Occasional working from home with CEO approval
Location: Office based role, based at Care South’s head office in Poole
About the Role
Care South is seeking an exceptional Company Secretary & Data Protection Officer (DPO) to join our senior team at our Head Office in Poole.
Reporting directly to the Chief Executive Officer and the Board of Directors, this critical senior hybrid position places you at the very heart of our strategic operations.
You will hold the keys to our corporate governance while simultaneously serving as our legally designated expert and strategic lead on all aspects of UK GDPR and information privacy.
This is not a standard administrative role; it is a high-visibility position for a resilient, diplomatic professional who thrives on variety and complexity. One day you will be advising the Board and ensuring compliance with Company and Charity law, and the next you will be championing "privacy by design" across the organisation, managing corporate risk frameworks, and navigating complex regulatory landscapes.
If you possess a flawless eye for detail, an executive presence, and a deep passion for both corporate compliance and data privacy, we want to hear from you.
You will be joining a leading not-for-profit charity providing high-quality Residential Care, Care at Home and Assisted Living services. Care South is one of the Top 20 care companies, as rated on carehome co uk, based on published reviews from residents and their family and friends, endorsing our strong reputation in providing high quality care.
About You
Qualifications & Experience
- Proven experience as a Company Secretary or Board Secretary within a corporate or charitable environment.
- Qualified Chartered Governance Institute UK & Ireland professional qualification or a legal qualification.
- A professional Data Protection/Privacy qualification (e.g., CIPP/E Practitioner Certificate in Data Protection) or equivalent deep experience.
- Strong knowledge of the Companies Act, Charities Act and UK GDPR frameworks.
Skills & Attributes
- Pragmatic, pro-active and “can do” attitude”.
- Executive presence - exceptional communication and interpersonal skills, with the diplomacy and tact required to advise Board members and Senior Executives.
- Strong organisational skills.
- Meticulous accuracy -utmost attention to detail regarding minutes, legal registers, and regulatory compliance timelines
- Resilience & pace - ability to handle complex workloads, maintain absolute confidentiality and discretion, and work under pressure using your own initiative.
- Tech Savvy - advanced proficiency in MS Office suite with a solid understanding of modern IT security frameworks.
- Understanding of and adherence to Care South’s HEART values of Honesty, Excellence, Approach, Respect and Teamwork.
Your Rewards and Benefits
At Care South, we really value all our staff, whatever the role. We offer a stimulating and incredibly rewarding career, and we celebrate our colleagues every year through the Care South Stars Awards.
As a not-for-profit charity and registered company limited by guarantee, our focus isn't on owners or shareholders - it's firmly on those in our care and those who care for them. We are continually looking for ways to enhance the reward and recognition of our amazing Care South team.
Our current benefits package includes:
- Competitive salary
- Car allowance
- 28 days annual leave plus bank holidays
- Private medical insurance
- Permanent ill-health insurance
- Contributory pension scheme
- Life Assurance
- Employee Assistance Programme and wellbeing support
- Allocated car parking space at head office
- Paid induction and ongoing training
- Career development and progression opportunities
- Blue Light Card and online retail discounts
- Free Enhanced DBS check
- Staff Association
- Annual Care South Stars Awards
What You Need to Know
- You must be aged 18 or over
- This role is subject to an Enhanced DBS check
- We are unable to offer visa sponsorship for this position
- A full UK driving licence
- Own car with business insurance and regular travel across the Care South portfolio as and when required
Apply today and become part of something truly special!
Deadline for applications: Friday 4 September 2026
Interviews planned for week commencing: Monday 14 September 2026
The client requests no contact from agencies or media sales.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Engagement Manager is an experienced professional who plays a key role in supporting donor engagement across all Impetus donors, enabling the team to provide best practice and high-quality donor stewardship and a platform for the renewal of key philanthropic gifts.
The Engagement function is responsible for pro bono and volunteering. Reporting to the Head of Engagement, the Engagement Manager is responsible for supporting the successful delivery and continuous improvement of the volunteering programme, ensuring it delivers high-quality opportunities, contributes to agreed KPIs and evolves in line with the needs of funders and the organisation.
The postholder will account manage key relationships with mid-level supporters and internal stakeholders, working across teams to deliver meaningful and well-coordinated engagement opportunities. They will contribute to identifying and developing new opportunities for the volunteering and pro bono programmes that respond to funder interests and portfolio needs.
In addition, they will manage relationships with mid-level pro bono supporters, taking them through the full pro bono journey from project matching and onboarding through to stewardship and ongoing support.
This is a cross-functional role that collaborates closely with the Investment team, wider Philanthropy team, Public Affairs team and other stakeholders to ensure a consistent and excellent donor experience.
Key responsibilities
Volunteering programme
- Account manage relationships linked to volunteering across corporates, individuals and grant-making trusts, ensuring engagement is maintained and escalating strategic issues or risks where appropriate.
- Support or lead meetings, alongside fundraising account managers where appropriate, with funders to understand their volunteering interests and contribute to the development of suitable engagement opportunities.
- Support account managers in ensuring consistent donor engagement throughout annual giving cycles, including tracking, reporting, and communications.
- Contribute to the development of the volunteering function to ensure the programme offers a range of high-quality opportunities suitable for different funder types and aligned to organisational priorities.
- Identify and suggest new volunteering opportunities based on charity needs and funder interests, working with the Head of Engagement to ensure strategic alignment across the programme.
- Lead delivery of the mentoring programme within agreed plans and frameworks.
- Where necessary, support delivery of the volunteering programme (i.e workshops), ensuring it delivers high-quality engagement activities, contributes to agreed KPIs and continues to develop in response to organisational and funder needs.
- Build and manage effective working relationships across the Investment team, Philanthropy team and other stakeholders to ensure volunteering opportunities are well scoped, coordinated and delivered effectively.
- Work with the Head of Engagement to coordinate needs across the Engagement team, liaise closely with the Investment team and portfolio contacts, and plan and deliver a high-quality programme of volunteering opportunities.
- Ensure communications with donors and external partners are clear, timely, compelling and aligned with agreed messaging.
- Line manage the Engagement Officer, providing support, guidance and oversight to enable effective delivery. Where necessary, lead volunteering delivery sessions when cover is required.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Pro Bono programme
- Support the identification, prospecting and conversion of new pro bono supporters, aligned with the needs of portfolio charities and Impetus, including attending meetings with prospective supporters.
- Manage relationships with mid-level pro bono funders, supporting delivery across the full engagement process from identifying suitable projects and matching opportunities through to onboarding, delivery and stewardship.
- Work with the Head of Engagement, internal teams and charity partners to scope projects and support matching pro bono funders to suitable opportunities.
- Support the onboarding and ongoing management of pro bono partners, ensuring clear communication and a high-quality supporter experience.
- Monitor the progress and quality of pro bono projects, gather feedback and identify improvements to strengthen delivery and impact.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Other
- Support the development and implementation of efficient processes and systems within the Philanthropy team, with a focus on consistency and effectiveness.
- Work in line with best practices and agreed processes, policies and standards across all engagement activities.
- Share insights and learnings internally and externally to support continuous improvement.
- Work in line with Impetus’ strategy, policies, and procedures.
- Attend and support delivery of Impetus events as needed.
- Support the Philanthropy team as required with ad hoc duties.
- Provide cover for aspects of the Head of Engagement role when required.
- Represent the Philanthropy team in cross-functional projects and working groups, contributing to delivery and collaboration.
Person specification
Essential
- Experience of delivering or managing successful engagement, volunteering or fundraising activities, including tracking performance against objectives or KPIs.
- Familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
- Strong account management experience, including managing external partners or funders and building effective relationships across internal teams.
- Experience managing across the donor lifecycle, and identifying and developing opportunities that meet stakeholder needs.
- Experience of developing opportunities for diverse stakeholders.
- Ability to understand and communicate complex ideas and information, including Impetus model.
- Experience working with skilled volunteers or pro bono partners, including supporting relationships through the full lifecycle from scoping or matching through to delivery and stewardship.
- A collaborative working style, comfortable working across teams with a commitment to working in a collaborative and inclusive way to achieve shared objectives.
- Experience of managing and developing staff, including setting clear objectives, providing regular feedback and creating development opportunities. Able to adapt management style to support colleagues at different levels of seniority and experience.
- Excellent written and verbal communication skills.
- Experience delivering workstreams or programmes within agreed plans and KPIs.
- Strong project management skills with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
- Excellent organisational skills with the ability to manage competing priorities and manager a busy and varied workload.
- Ability to look beyond own area of expertise and be pro-active and creative in problem solving.
- Ability to make operational decisions and escalate strategic issues where appropriate.
- IT proficiency, including Microsoft Office and CRM systems (e.g., Salesforce).
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
- Knowledge of the sector – education and employment.
- Knowledge and understanding of the needs of a young person, charities, and corporates.
- Experience of working with young people.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 23rd August 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 31st August 2026.
2nd Interviews will take place on w/c 7th September 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At The Baked Bean Charity, we believe everyone deserves the opportunity to thrive. Every day, we support adults and young people with learning disabilities through creative, educational and wellbeing services that build confidence, develop independence and create genuine opportunities for people to reach their full potential.
We're looking for an exceptional organiser, problem solver and people person to join us as our Deputy Service Lead.
This is a varied and rewarding role at the heart of our organisation. Working closely with our Service Lead and Operations Manager, you'll help ensure our services run smoothly, our teams are supported, and every student receives an outstanding experience from their very first enquiry through to becoming part of our community.
No two days are the same. One day you might be welcoming a new student and supporting their transition into services, the next you'll be leading our transport team, improving an internal process, coordinating recruitment, or helping implement new systems that make life easier for colleagues and better for the people we support.
What you'll be doing
You'll take ownership of several key areas that keep our charity running successfully, including:
- Leading and supporting our transport team to deliver a safe, reliable and person-centred service.
- Coordinating referrals, admissions and onboarding, ensuring every new student receives a warm, organised and individualised introduction to Baked Beans.
- Managing recruitment administration, onboarding, DBS checks and key HR processes to provide an excellent experience for new and existing colleagues.
- Maintaining high standards of quality, compliance and governance through effective systems, documentation and record keeping.
- Helping improve the way we work by developing new processes, supporting service improvements and finding practical solutions to everyday challenges.
- Supporting in incident response and reporting including being a Designated Safeguarding Lead
- Working closely with colleagues, families and professionals to ensure our services remain organised, responsive and centred around the needs of our students.
About you
We're looking for someone who enjoys taking ownership, thrives in a busy environment and genuinely loves making things happen.
You'll be someone who:
- Is highly organised and naturally keeps lots of moving parts on track.
- Enjoys improving systems and finding better ways of working.
- Builds positive relationships with ease and communicates confidently with a wide range of people.
- Can balance attention to detail with seeing the bigger picture.
- Is calm under pressure, practical in approach and diligent in follow up
- Able to maintain high levels of confidentiality – discrete and professional, with previous experience of supporting HR administration (whilst a formal qualification is not essential)
- Shares our commitment to inclusion, dignity and providing outstanding support for people with learning disabilities.
Why join us?
This is an opportunity to be part of a charity that is ambitious, creative and constantly evolving. You'll have the chance to shape the way our services operate, providing a supportive backbone to our everyday operations, and working alongside a passionate team who genuinely care about making a difference.
If you're looking for a role where you'll have real responsibility, plenty of variety and the opportunity to see the impact of your work every day, we'd love to hear from you.
Alongside a rewarding role, we provide a range of benefits to support your wellbeing and work-life balance. These include enhanced annual leave, access to an Employee Assistance Programme, and a staff benefits platform with discounts on shopping and everyday costs. We also embrace a casual dress code to help you feel comfortable at work.
Ready to apply?
If you're exceptionally organised, enjoy working with people, and improving processes we’d love to hear more about how you could play a key role in changing people’s lives with a role at the Baked Bean Charity.
Please note we will review all applications as they are received, and begin contacting candidates for interview throughout that process. Interviews will however be scheduled to take place during the week commencing the 24th August 2026.
Preferred start date: September 2026.
Championing people with learning disabilities via creative education - pushing boundaries, empowering lives and creating a world where all can thrive.

The client requests no contact from agencies or media sales.
RNID Near You Co-ordinator Powys
Remote working, in or near Powys
£20,566 pa plus excellent benefits (FTE £25,708 pa)
28 hours per week
Fixed-term contract until end of March 2027*
* This project is funded by Powys Teaching Health Board and has operated on a one year rolling contract since 2016, there is no indication that funding won't continue in this way
As Near You Coordinator Powys for our Community Services Team, you will focus and lead on co-ordinating our volunteer delivered RNID Near You service in Powys. This service operates across the county of Powys, in partnership with Powys Teaching Health Board to ensure that deaf people and those with hearing loss or tinnitus receive the support and information needed to lead quality lives.
You will focus and lead on developing and delivering the community service across your designated area through drop-in sessions offering:
· Practical hearing aid support
· Information on hearing loss and tinnitus
· Hearing checks
You will be responsible for
· Co-ordinating up to 15 drop-in sessions and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service. You will have responsibility for the set up and running of these sessions and have good local knowledge of the chosen area to seek new opportunities for delivery of the RNID Near-You services.
· Co-ordinating the promotion of the service and raise awareness of the service e.g., through giving presentations to groups and organisations.
· Developing the service to utilise RNID online resources and digital tools and support volunteers to use these tools.
· Liaising with other local service providers to respond to the needs of deaf people and those with hearing loss or tinnitus; and develop links with other organisations and agencies working with them.
You will be a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community settings.
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/ weekends if required.
You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs. You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
No specific Qualifications are required for this role.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 17 August 2026
Shortlisting: 18 August 2026
Interviews: 26 August 2026.
Supporting people who are deaf, have hearing loss or tinnitus
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job titlePhilanthropy Manager
Hours21 hours per week, worked over three days, preferably, Tuesday, Wednesday, Thursday, but there can be some flexibility on this.
Salary£37,000 FTE. per annum. Actual pro rata salary per annum; £20,720.
ContractPermanent
Location Wildwood Drive, Worcester WR5 2QT
Apply now
The role
Are you an experienced relationship fundraiser with a passion for building meaningful connections and inspiring major gifts? Do you have the confidence to engage high-net-worth individuals and the strategic mindset to grow a new philanthropy programme? If so, we’d love to hear from you.
At St Richard’s Hospice, we’re launching an exciting new high-value donor programme and are looking for an ambitious Philanthropy Manager to lead its development. This newly created role offers the opportunity to make a lasting impact by cultivating and stewarding relationships with major donors, helping to secure the funding that enables us to provide outstanding hospice care to our community.
Working closely with the Director of Business and Income Generation, you will develop and deliver a new major donor strategy, building long-term relationships with high-net-worth individuals and key influencers. You’ll work collaboratively with departmental colleagues to achieve income targets and to identify potential new partners and innovative ways to integrate high value donor involvement within the organisation.
This is a fantastic opportunity for someone who enjoys networking, relationship building and securing significant donations while helping to establish a new and exciting income stream.
What you’ll be doing;
- Developing and implementing a high-value donor fundraising programme.
- Identifying, researching and cultivating prospective major donors.
- Building strong, long-term relationships with supporters capable of making significant gifts.
- Creating bespoke proposals and stewardship plans that inspire transformational giving.
- Working with trustees and senior staff and to open doors and strengthen donor engagement.
- Planning and hosting exclusive cultivation and stewardship events.
- Using insight and data to manage donor pipelines, monitor performance and maximise fundraising opportunities.
About you
We’re looking for someone who can demonstrate:
- Excellent account management experience who is skilled in building rapport and developing relationships with a variety of different individuals, organisations, and groups simultaneously.
- Proven success in major donor or relationship fundraising, with experience securing gifts of £2,000 and above.
- Outstanding relationship management and networking skills.
- Experience developing and managing donor pipelines.
- Excellent communication, influencing and presentation skills.
- A strategic, proactive and results-focused approach.
- Significant knowledge of budget setting and management.
- Strong organisational skills and the ability to manage multiple priorities.
- A genuine passion for delivering exceptional supporter experiences.
What we offer
We offer a competitive salary and a wide range of benefits including;
- Fantastic team where everyone is welcomed and empowered to give their best
- Supportive management – keen to develop you
- Generous annual leave (seven weeks including bank holidays)
- Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
- Opportunities for flexible working
- Family friendly policies
- Fabulous subsidised on-site café
- Company enhanced sick pay (increased entitlement with length of service)
- Pension scheme and opportunity to continue NHS pension for clinical staff
- Free Will writing service
Interview date Week commencing 24th August 2026
Job Reference 4071
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Freedom Project Co-ordinator plays a key role in supporting individuals experiencing homelessness, poverty, and social exclusion to move towards greater independence, stability, and personal progression.
Working directly with Freedom trainees, volunteers, and Mustard Tree clients, you will provide person-centred support through one-to-one casework, group activities, crisis intervention, and progression planning. You will help individuals identify and achieve their goals, overcome barriers, and access opportunities in employment, training, education, housing, and wider support services.
This role is central to delivering a welcoming, trauma-informed, and strengths-based service that reflects Mustard Tree’s values. Through building positive relationships, maintaining professional standards, and working collaboratively with colleagues and external partners, you will contribute to meaningful and sustainable outcomes for the people we support.
Key Competencies
World Class Welcome and Customer Service
· Deliver a warm, compassionate, and non-judgemental welcome to all visitors, service users, volunteers, and Freedom trainees.
· Provide advice, guidance, and emergency support to individuals accessing Mustard Tree services, including those sleeping rough or at risk of homelessness.
· Manage referral appointments sensitively and professionally, ensuring people are treated with dignity throughout the process.
· Provide a minimum of one day per week supporting reception-based and drop-in activity for people presenting with immediate needs.
· Maintain high standards of communication across face-to-face, telephone, and digital contact.
· Manage conflict calmly and professionally, helping individuals feel safe, respected, and listened to.
Proactive in Living and Sharing our Culture, Values and Behaviours
· Build positive, trusting relationships with Freedom trainees and support them to identify and work towards goals.
· Promote independence, resilience, and self-confidence through person-centred support planning.
· Support the delivery and development of Freedom Project Open Days and inductions, ensuring trainees feel welcomed and informed.
· Act as a positive ambassador for Mustard Tree, modelling the organisation’s values and behaviours at all times.
· Encourage participation, engagement, and progression throughout the Freedom programme.
Courage in Problem Solving and Embracing Change to Meet Needs
· Coordinate referrals and liaise with internal teams and external agencies to create clear pathways into the Freedom Project.
· Establish opportunities and routes into employment, education, training, volunteering, and other progression activities.
· Support trainees to overcome barriers by identifying practical solutions and accessing appropriate services.
· Adapt support plans and interventions based on changing circumstances and individual needs.
· Use initiative to identify areas for service improvement and contribute ideas to enhance outcomes.
Confident in Safeguarding and Incident Management
· Conduct risk assessments and maintain accurate client records and documentation.
· Identify, record, and escalate safeguarding concerns in line with Mustard Tree policies and procedures.
· Contribute to risk management through effective use of incident reporting systems and safeguarding processes.
· Maintain confidentiality and professional boundaries in all interactions.
· Support individuals experiencing crisis or distress in a safe, calm, and professional manner.
Skilled in Analysing Impact and Reporting
· Manage an active caseload, scheduling and delivering up to 20 one-to-one support sessions each week.
· Deliver a mixture of face-to-face and telephone support sessions based on client need. Change to ‘catch-up via phone call when people don’t attend’
· Complete outcome measures, support plans, case notes, and reports accurately and within agreed timescales.
· Produce case studies and impact evidence to demonstrate progression and programme outcomes.
· Monitor client journeys, progression plans, and successful move-on outcomes.
· Carry out administrative duties associated with the role and maintain accurate records on internal systems.
Positive Management of Stakeholders, Partners and Supporters
· Develop and maintain effective relationships with employers, Job Centres, training providers, housing services, charities, and statutory agencies.
· Coordinate training and educational opportunities for Freedom trainees across Mustard Tree services.
· Signpost and refer individuals to relevant specialist services, ensuring clear pathways of support.
· Act as a point of contact for colleagues seeking advice regarding Freedom trainees and help resolve issues where appropriate.
· Work collaboratively with internal teams to ensure coordinated and effective support delivery.
Developing Accountability and Inspiring our Teams
· Support Freedom trainees to develop skills, confidence, and positive behaviours that enable progression.
· Contribute to a culture of learning, accountability, and continuous improvement.
· Participate in supervision, training, and professional development opportunities.
· Engage with evidence-informed approaches, including Motivational Interviewing, reflective practice, and peer support.
· Share knowledge, learning, and best practice with colleagues and volunteers.
· Work collaboratively with team members to achieve service objectives and positive client outcomes.
General Work Duties
· Work within health and safety guidelines and Mustard Tree policies and procedures.
· Support other staff and departments and provide practical relief cover across workstreams where required.
· Take responsibility for professional development, attending training courses and learning opportunities as required.
· Lead by example, embodying Mustard Tree values and representing the charity professionally at all times.
· Contribute towards being an environmentally responsible organisation through recycling and supporting paper-lite working practices.
· Attend training, undertake research, and maintain awareness of relevant legislation and local services including housing, benefits, mental health, domestic abuse, and budgeting support.
· Undertake any other duties relevant to the role as reasonably required by the organisation.
Our mission is to combat poverty and prevent homelessness.
A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.
They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.
Responsibilities:
- Lead on rent accounts and be the point of contact for tenants for queries
- Maximise income recovery through intervention
- Follow landlord approved escalation processes and procedures
- Hit personal and team KPI’s and help with the take-up of Universal Credit
Requirements:
- Knowledge of income management and relevant housing legislation
- Understanding of welfare benefits and use of financial records and IT systems
- Strong customer service and working well in a team environment
- Ability to communicate effectively with both internal and external stakeholders
If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
GARAS is recruiting a Refugee Resettlement Officer to support the significant expansion of our Refugee Programme through the UKRS and ARAP Resettlement Schemes. This is a unique and exciting opportunity for someone interested in gaining first-hand experience working on the frontline of a fast-paced, client-facing charity.
The successful candidate will contribute to the effective and efficient operation of our Refugee Resettlement Team, which offers comprehensive advice and support to refugees from various backgrounds.
This is an immensely rewarding role, working in a dynamic charity building on an ethos of care and inclusivity. We are looking for an exceptional individual, committed to go the extra mile and convey our passion to support and transform the lives of refugees in our care.
Job Summary
The purpose of the job is to assist individuals and families in their resettlement into life in Gloucestershire. Interventions will be aimed to ensure families gain independence and feel integrated into their new communities. Clients come from a variety of traumatic backgrounds, and are often living with the effects of their experiences, which may include trauma, PTSD, and domestic abuse situations.
To support individuals and families through five stages of integration to include: Preparation, Housing, Finance, Education, Health and Employment.
To work with key partners across the geographical area to ensure refugees who arrive through the UKRS and ARAP Resettlement Schemes are referred and signposted into appropriate support services and networks.
An enhanced DBS check will be required for this post.
A full driving license is essential, as a lot of the work involves visiting clients in locations across the county. The work also may involve taking clients to appointments, and collecting/delivering large or bulky items.
Main Duties and Responsibilities
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To develop and deliver comprehensive support plans for families who are newly arrived and throughout their first years in the UK. This includes reviewing these at regular intervals to ensure they continue to fully meet the needs of all family members.
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To be responsible for managing the full support needs of caseload families including helping them to apply for benefits and learn to manage their finances; organising and ensuring attendance at ESOL classes; facilitating access to medical services including initial health assessments and follow ups; applying for schools and ensuring children are supported to settle in; encouraging attendance at community groups and with other practical arrangements as needed on a bespoke basis.
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To support individuals and families with complex physical and psychological vulnerabilities in order that they are able to link with the help that they need to overcome these as fully as possible.
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To record, monitor and evaluate casework practice and maintain confidential records for each family using in-house data recording systems.
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To manage the transition of allocated families from intensive support to independence by empowering families to understand the systems and develop the skills required to live well in the UK.
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To provide support and advice in a manner which understands the core elements of the refugee journey, the impact of trauma and principles for effective recovery.
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To support and assist families to seek and secure meaningful and gainful employment to mitigate benefit cap restrictions; to include the development of CV’s and skills audits.
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To build and maintain collaborative relationship with partner agencies and community services to provide effective support for families. This will include Benefits, Housing, English Learning, Healthcare and Social Care providers as well as others as needed.
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To help other agencies understand the needs of the families of this programme and to help to avoid misunderstandings between parties due to cultural and language differences.
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To connect families with meaningful engagement opportunities to enable them to build community connections and networks, develop confidence and learn new skills to improve their well-being.
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To manage workload effectively using flexibility and adaptability, to ensure a good balance between competing priorities such as urgent client issues, pro-active casework support, medium to long term plans and other project work. This will include providing regular updates on all areas of work to the UKRS/ARAP Resettlement Team Leaders.
Professional Development
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Keep up to date with legislation, policies and procedures and undertake appropriate training particularly with migration.
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Undertake cultural awareness training where appropriate and understanding of UK processes in order to assist the new families as they settle.
Administration
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Use IT, maintain accurate records and GARAS diary.
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Prepare for and attend supervision sessions, team meetings, staff meetings and meetings with external partners.
Other Duties & Responsibilities
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To demonstrate commitment to the aims, principles and policies of the UKRS/ARAP projects.
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Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
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To abide by GARAS’ confidentiality requirements.
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To maintain relevant professional boundaries.
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To undertake any other duties and tasks as may lie within the scope of this post.
Person Specification
Candidates will be shortlisted on the following specifications and need to address each of them in their application.
All relevant experience whether paid or voluntary, in the UK or overseas may be included. GARAS values different and creative ways of working.
Essential
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Experience of providing advice and support to vulnerable people.
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A strong understanding of services available and the needs of refugees moving to the UK.
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A willingness to learn quickly and develop new skills to support your client group.
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A good understanding/experience of the processes in relation to the following systems: Benefit, Education, Employment, Health and Social Care, Housing, and Financial Management.
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The ability to prioritise tasks, to identify and work to deadlines and to manage time effectively under your own initiative.
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The ability to communicate effectively and sensitively with clients, and to manage difficult situations.
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An understanding for the need of confidentiality and a non-judgmental approach to service delivery.
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Ability to work as part of a team and to work collaboratively and professionally with external agencies, community representatives, colleagues and volunteers.
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Ability to use IT.
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Ability to work flexible hours to meet the needs of the service. This includes occasional evening and weekend emergency calls.
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To have and hold a full clean driver’s license and have access to a vehicle.
Desirable
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Experience of working directly with refugees. Knowledge of the core components of the refugee journey; the impact of trauma and principles to support effective recovery.
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Experience of managing a caseload with particular regard to Benefits, Employment, Housing and Debts.
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Experience of working with interpreters.
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An ability to speak additional languages would be a significant advantage in this position.
Application deadline: 9am, Monday 17 August 2026
Interview Date: week commencing 24 August 2026
Providing support to asylum seekers, refugees and certain other migrants
The client requests no contact from agencies or media sales.
We're looking for a motivated, innovative and resilient Credit Controller to join our Finance team located at our Head Office in Islington
£40,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Senior Creditor Controller (Income) will play a key part in the Business's income processing activity.
The working pattern for this role consist of: Monday to Friday. Hybrid working - 2 days from Head Office (Tuesday, Wednesday or as required)
What you'll do:
* Reduce debt by collecting payments on time and within agreed payment terms and credit limits, using email, telephone and written follow-up.
* Ensure cash received is allocated to the correct accounts, and investigate, analyse and follow up on any underpayments or overpayments with the relevant team.
* Regularly reconcile accounts to ensure payments have been allocated correctly.
* Build and maintain effective relationships with key customers and internal stakeholders.
* Arrange and attend internal and external liaison meetings as needed to reduce debt risk and address barriers to payment.
* Review overdue historical debt and prepare reports identifying amounts that may qualify for write-off under the Bad Debt provision.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joining local activities to encourage service-user involvement.
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is calm and resilient, and does not allow emotion to affect judgement
* Has a practical and logical approach and is naturally well organised
* Thrives on change and enjoys dynamic, diverse environments
* Is confident and has strong self-esteem
What you'll bring:
Essential:
* At least two years' experience in a Senior Credit Controller role
* Commercial exposure to the Income function
* Excellent time management skills, with the ability to manage own workload and meet agreed deadlines
* Excellent attention to detail
* Ability to work effectively under pressure
* Excellent IT and communication skills
Desirable:
* Experience of working in a social housing organisation
* Experience of working with SUN
* Experience of working with CSB and Collect Plus
* Graduate or AAT qualified
* Advanced Microsoft Excel skills
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are proud to represent over 100 brilliant charities supporting people with rare and less common cancers.The Executive Assistant role is pivotal in managing our administrative operations effectively by providing high-level support to the CEO, Cancer52 team and Board of Trustees.
You will organise the series of Cancer52 meetings and events for our member charities and our twice yearly in-person conferences.You will also be responsible for organising quarterly Board meetings and ensuring efficient communications with members through our weekly bulletin.
You will oversee the vitally important membership database, including renewals, subscriptions, liaising with members where needed.
You must have the ability and willingness to work both autonomously and collaboratively, excellent administrative skills, including experience taking and drafting minutes, high IT literacy, proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint), Microsoft Teams, and other online platforms. Experience with online organisational platforms such as Mailchimp and Eventbrite is advantageous.
Our relationship with members is critical so you'll need strong communication skills, both verbal and written, and excellent interpersonal skills and be able to adapt to changing priorities. if you're the proactive and highly professional person we're looking for, then apply to join the Cancer52 team.
Please do not use AI to draft your cover letter.
Cancer52 is an alliance of 100+ cancer charities working to improve outcomes for people with rare & less common cancer.
The client requests no contact from agencies or media sales.
Purpose of the role:
To coordinate high quality employability training programmes, supporting & equipping women who have experienced multiple disadvantages to progress into work, further training or volunteering. The Training Coordinator must be an experienced trainer and facilitator, with experience of working with vulnerable adults. Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female.
Job Title: Luminary Women Training Coordinator
Based in: Luminary Women, Camden
Reports to: Senior Programme Manager
Hours: 40 hours per week
Salary: £31,930 per annum
Key Responsibilities:
Programme Facilitation:
● Coordinating Luminary’s twelve month Employability & Independence Training Programme, including facilitating programme sessions, coordinating external facilitators and specialist trainers
● Assist Senior Programme Manager with regularly reviewing Programme Curriculum. Working collaboratively with the Employability Coordinator and Baking Teachers to oversee its evolution and adaptation based on learner needs and changing trends within the employment market.
● Working in collaboration with Luminary’s Progression Support Workers to resolve barriers to engagement and learning for women and tailor learning to support needs.
● To host a trauma informed learning environment, creating and maintaining a safe space for trainees to be trained and supported in
● To meet the key performance indicators attached to contractual delivery and funder requirements, including Luminary’s goal to see 80% of trainees, attend 80% of the training programme.
● Facilitate the courses in a welcoming & professional manner, creating an environment where women feel safe, can learn & grow and build strong relationships across the cohort.
● Work closely with Progression Support Workers to ensure trainees transition smoothly between programme phases. ● Regularly monitor risks associated with trainees & escalate any safeguarding concerns via Luminary’s Safeguarding Protocols.
Programme Marketing and Recruitment:
● Coordinate the recruitment of trainees on to the programme, including assisting the Senior Programme Manager to assess suitability in line with Luminary’s referral criteria.
● Coordinate and conduct the application process, interviews and onboarding in a trauma informed way, creating the safety survivors need to take a huge step in their recovery by exploring this opportunity with Luminary.
● Promote the programme and liaise with referral agencies to successfully generate enough referrals to fill all trainee spaces available.
● Assist the Senior Programme Manager to develop strategic partnerships with relevant organisations in the charity sector and local government, to market the programme and attract referrals.
● Work in collaboration with the Baking Teachers and Progression Support team to carefully onboard trainees, setting the culture of learning and communicating expectations to set them up to successfully complete the programme.
● Coordinate and facilitate the courses in a welcoming & professional manner, creating an environment where women feel safe, can learn & grow and build strong relationships across the cohort.
Line Management:
● Line manage a small team of Teaching Assistants who are all Luminary Programme graduates. Ensuring they are well supported, trained to a high standard and delivering Luminary’s vision of vocational training for women.
Training Management:
● Assist the Senior Programme Manager in evaluating the services Luminary offers for: reporting to funders, completing new funding applications and internal monitoring.
● Responsible for maintaining accurate and complete training records, including tracking and monitoring learner progress and development to support high accreditation pass rates and good retention.
● Contribute your experience of best practice to shape the way Luminary operates effectively
● Undertake any additional duties within the scope, spirit and purpose of the role as requested by the Senior Programme Manager.
● To take reasonable care for the health and safety of learners in accordance with legislation, and government guidelines.
Person Profile Necessary:
● Experienced group facilitator, minimum two years of proven experience
● Experience of training within non traditional learning environments with disadvantaged groups
● Person-centred approach to learning and support that is trauma-informed including proven experience of managing group dynamics and behavioural conduct in a learning setting
● Comfortable providing clear and compassionate feedback to support the learning environment and trainee development
● Experience of and ability to plan, write, deliver and evaluate training sessions for employability programmes with knowledge of meeting the quality standards related to learning
● Personable, patient & resilient with excellent communication skills, both verbal and written
● Experience setting boundaries and investing in own mental wellbeing whilst supporting others
● Organised with record keeping, time-keeping, and communication
● Motivated & hard working and able to learn new things quickly
● Able to multitask effectively with the tools to cope well in a fast paced environment
● Able to work independently and initiate tasks as needed; able to work well in a team
● Flexible and able to accommodate change
● Effective use of ICT within a learning environment. Competent in using IT and digital platforms (such as Airtable, Slack, Canva, G Suite & Microsoft Office)
● Sympathetic to Luminary’s faith ethos
Desirable:
● Experience in teaching, training, or in adult learning, with a certificate in adult education or willingness to work towards this.
● Experience developing inclusive, supportive and accessible training environments for neurodivergent individuals or individuals with additional needs
● Advice & guidance qualification
● Experience of support work and pastoral care
● Experience of the VAWG sector
● Experience of developing or shaping new services
Deadline for applications: 9am on Thursday 20th August 2026
Start date: From Monday 7th September 2026
Please hold the following dates for the interview process:
1st interviews (online): Monday 24th August 2026
2nd Interview (in person): Thursday 27th August 2026
The client requests no contact from agencies or media sales.
Job Title: Finance Continuous Improvement Manager
Malaria Consortium works closely with valued partners to achieve a world free of malaria and associated health inequities, empowering people through access to healthcare. With 20 years of evidence-driven expertise, we deliver scalable, sustainable solutions that save lives and strengthen resilience.
Malaria Consortium is recruiting for a Finance Continuous Improvement Manager on a permanent, full time basis to join our Finance team to be based in London, UK.
Job Purpose:
- The Finance Continuous Improvement Manager will work with the finance function and key stakeholders within the organisation to identify, develop and implement improvement projects to ensure adequate systems and processes are in place to deliver the work of the finance function in the most efficient and effective way. This will include system projects and developing efficient processes for transaction recording, analysis and management reporting.
- The post holder will lead on all finance improvement projects including finance system development, implementation of budgeting and reporting tools, self-service and automation of the system tasks. Review finance process at the head office as well as country offices, review their efficiency and effectiveness, carry out user consultations, agree changes and carry out change management. Assist finance heads of departments and the team to review development requirements and oversee change management. The post holder will need to be pro-active and good at building relationships, bringing teams together and driving forward change programmes.
The post holder is required to have:
- Fully qualified or finalist with a recognised qualification and full/student membership of: CIMA, ACCA ACA or equivalent.
- Project management qualification e.g. PRINCE 2 / lean / six sigma qualification.
- A proven track record of implementing lean philosophy and methodologies for projects.
- Experience of Agile project management and a proven record of accomplishment of delivery in a project management environment and business/project planning.
- Experience of working on process improvement projects within Finance in a complex organisation.
- Experience of developing project governance.
- Demonstrable knowledge and proficiency in the effective application of various best practice tools and techniques in project, programme and change management, service redesign, facilitation and service improvement.
- Experience in identifying issues and structuring problems, leading quantitative and qualitative analysis, synthesising and developing recommendations.
- Expertise in the use of IT e.g. Excel, Word, PowerPoint and able to draw conclusions from complex data and present it clearly to a wide range of audiences.
- Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working.
- Able to work with a great degree of flexibility and adaptability
We need to keep beneficiaries safe so our selection process reflects our commitment to safeguarding. Please find our Code of Conduct, Safeguarding Policy and Privacy Notice here.
For UK based roles, we also offer Hybrid working arrangement where employees have the benefit to work from office one day per week unless otherwise agreed.
To apply for this position, you must have the right to work in the UK.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
ABOUT YOU
You are someone who leads with empathy, thrives in a fast-paced environment, and never gives up on the people you support. You bring experience of working with vulnerable people and show a genuine commitment to person-centred care. You are confident in building relationships with external agencies and hold strong communication skills.
THE ROLE
The postholder will support the Prevention Coordinator to ensure events are delivered safely and effectively.
They will offer information, advice and guidance to people facing issues that are currently or may soon affect their housing security — delivering swift, impactful interventions that help reduce the risk of homelessness, and advocating and mediating on clients' behalf as they navigate complex bureaucratic systems. This role involves building meaningful relationships with some of the most vulnerable people in our communities, connecting them with the Welfare Benefits, Housing Allocations, Citizens Advice, mental health and substance misuse support they need and deserve.
The postholder will work closely with a wide range of partners, including homelessness service providers, local authorities, and healthcare and wellbeing organisations. They will carry a varied caseload, conducting assessments and working creatively to navigate the complex and challenging issues that can lead to clients becoming homeless, supporting them to engage with services. Working closely with SPEAR's Homeless Health Link Team, they will support colleagues with client-facing work and carry a caseload of clients requiring homelessness prevention support.
This role will be spread across 4 days per week.
YOUR BENEFITS
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Want to know more about the role? Read the full Job Description now!
The client requests no contact from agencies or media sales.






