Policy development jobs
We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets
£20,009.60 per annum, working 26 hours per week.
2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
- All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.
Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Please see our website for the full job description.
The Research & Partnerships Directorate is a fast paced, collaborative team committed to achieving Alzheimer’s Research UK’s vision. The Directorate has responsibility for delivering on the charity’s principal remit: funding world-class research to ultimately defeat dementia. Alzheimer’s Research UK funds dementia research through a large portfolio of investigator-led grant awards, research fellowships and strategic initiatives within the UK and increasingly internationally.
Working closely with the Evidence Manager, you’ll help shape how Alzheimer’s Research UK understands, evidences, and tells the story of the impact of the research we fund. You’ll lead on collating, cleaning and analysing impact data from a range of sources, turning it into compelling insights that support external reporting, fundraising and internal decision-making. You’ll work across the organisation (including Communications and Philanthropy) and with external partners to strengthen our approach to impact assessment, helping to position ARUK as a leader in the field. This is a hands-on role for someone who enjoys connecting evidence to real-world change.
This is a 12-month FTC or on return of substantive postholder
Key Responsibilities:
Research impact assessment, analysis & dissemination
· Lead the day-to-day collation and analysis of research impact across ARUK’s funded portfolio.
o Collate, clean and maintain impact data (e.g. researcher reports, publications and online sources such as Dimensions) to enable consistent, high-quality reporting.
o Analyse and synthesise findings into clear, decision-ready insights, supported by visualisations and (where appropriate) dashboards.
o Turn impact evidence into engaging content (e.g. case studies, summaries and graphics briefs) and partner with the Communications Team to make it ready for internal and external use.
· Own the day-to-day development of the Impact Hub—our internal repository of research impact—spotting standout examples of progress (e.g. career development, collaborations, guideline influence) enabled by sustained ARUK funding and shaping them into strong case studies.
· Partner with fundraising teams to understand their evidence needs and identify new opportunities to bring research impact to life for supporters.
· Help improve and embed reporting processes that strengthen how we evaluate and communicate the impact of ARUK-funded research.
Data analysis, Evidence & Evaluation
· Provide responsive data collection, analysis and reporting support across the Research & Partnerships Directorate and wider organisation, working closely with the Evidence Manager.
o Examples include: portfolio trends, geographic spread, career outcomes and collaboration mapping.
· Support the Evidence Manager to deliver ARUK’s Strategic Performance Measurement Framework—tracking and reporting KPIs for senior leadership and trustees.
· Continuously improve systems and workflows, streamlining data handling and building reusable templates and dashboards (e.g. automation in Excel/Power Query, Power BI data models, standard operating procedures).
External ambassador for research impact
· Build expertise in research impact assessment by engaging with organisations such as the AMRC and attending relevant workshops and meetings.
· Build and maintain strong relationships with key external stakeholders, in particular ARUK-funded researchers and other funding bodies, spotting opportunities to advance ARUK’s research aims.
· Represent ARUK at national and international events and conferences, helping to position the charity as an authority on research impact.
Team working and other responsibilities
· Play an active role in Team and Directorate meetings, bringing ideas, insight and constructive challenge.
· Keep colleagues and stakeholders updated on progress, insights and next steps as appropriate.
· Support internal reporting on risks, budgets and activity across the Research & Partnerships directorate.
· Provide ad hoc, additional support or resourcing for other activities across the Research & Partnerships Directorate
· Undertake any other relevant duties and projects delegated by the Evidence Manager in line with the responsibilities of the post
Knowledge, skills and experience needed:
· Scientific background, educated to degree level in a relevant subject (or equivalent work experience)
· Understanding of impact assessment within the context of a research funding environment
· Experience and/or knowledge of biomedical or life sciences research
· Strong analytical and critical thinking skills with the ability to scrutinise and interpret data
· Experience planning and operating effective and systematic data collecting and management systems
· Proficiency with Excel for data analysis and an ability to work with large datasets is essential; experience with design and data visualisation software such as Microsoft PowerBI, or programming experience, are desirable.
· Excellent team working and interpersonal skills
· Excellent written and verbal communication skills
· Excellent organisational skills
· Ability to work closely with a range of internal and external stakeholders
· Excellent time management skills and ability to prioritise competing demands
· A proactive attitude and someone who can work independently
· Collaborative and communicative
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central.
Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment.
Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.
The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.
What you’ll be doing?
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The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service.
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Answer a range of queries and offer reassurance to all callers.
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Refer clients to Adult Social Care for an assessment where appropriate.
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Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.
What you’ll benefit from
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Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff team
Opportunity for this role to be full time or part-time/ job share - please indicate in your cover letter which you'd be interested in
Interviews will be taking place on Wednesday 13th May (in-person - in Brixton, London)
Using Quick Apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
Note: We want to hear your voice throughout the questions. Although AI tools can be helpful an over-reliance on them can lead to generic submissions that fail to showcase your unique skills. We strongly encourage personalised answers so we get to know the real you and your understanding of the role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Blood Cancer UK is looking for a Direct Marketing Manager to deliver innovative, insight-led direct marketing campaigns that grow supporter engagement and maximize income. This is an exciting opportunity to join a collaborative, high-performing team and help shape digital fundraising products and campaigns that make a real difference to people affected by blood cancer.
Based in London with hybrid working options (2–4 days per month in the office may increase dependent on business needs) this role offers hands-on campaign delivery, opportunities to develop new fundraising products, and the chance to contribute to strategic digital acquisition. If you enjoy using data to drive decisions, experimenting with new approaches, and delivering campaigns that really engage supporters, we’d love to hear from you.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Support Worker to join our friendly team and help support the continued work of our LifeSkills Plus team. You will provide intensive support to adults with complex needs who are further away from employment or training by using a strength-based approach, ensuring those accessing the programme receive appropriate practical and emotional support by visiting them at home or in the community.
The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the linked LifeSkills programme, entitled LifeSkills Open.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.
As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference.
Role purpose
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To provide Energy & Money advice to clients
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To provide advice on how to deal with Energy Debts
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To provide a high-quality advice and support services
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A Benefit Calculation as part of Income Maximisation
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Energy Efficiency support & advice
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Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
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Negotiate with third parties as appropriate.
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Switching energy providers
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Information and support on the Priority Services Register
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Check eligibility and provide Information about the Warm Home Discount
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Any other possible Schemes / Grants available that can support the client with their energy issues
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Provide Advice on energy complaints and processes
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Smart Meter information / advice
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Carbon Monoxide Awareness
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To provide Financial Capability and Income Maximisation advice to clients.
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To share responsibility for compliance with the Projects targets and requirements.
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Ensure quality standards are met.
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To work effectively with other partners to deliver a seamless service to clients
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Undertake service delivery at Outreach venues as required.
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Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
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To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.
Advice
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To provide Energy & Money advice to clients on energy issues
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To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate.
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Provide General Advice and assisted information to clients on energy issues
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Empower clients to act on advice and information provided
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Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
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Negotiate with third parties as appropriate.
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Ensure income maximisation through the take up of appropriate benefits.
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Provide advice and assistance to other staff across the whole range of advice issues.
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Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.
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Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
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Ensure that all work conforms to the organisation's systems and procedures.
Research and campaigns
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Assist with research and campaigns work by providing information about clients' circumstances.
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Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
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Monitor service provision to ensure that it reaches the widest possible client group.
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Alert other staff to local and national issues.
Professional development
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Keep up to date with legislation and undertake appropriate training.
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Read relevant publications.
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Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager.
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Assist with Service initiatives for the improvement of services.
Administration
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Review and make recommendations for improvements to Citizens Advice services.
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Maintain local information systems.
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Use IT for statistical recording, record keeping and document production.
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Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training.
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Attend internal and external meetings as agreed with the Team Leader and/or Manager.
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Maintain close liaison with relevant external agencies.
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
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Demonstrate commitment to the aims and policies of the Citizens Advice service.
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Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
Person specification
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Experience of providing Advice.
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Effective oral communication skills with particular emphasis on negotiating and representing.
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Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.
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Ordered approach to workload and an ability and willingness to follow and develop agreed procedures.
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Understand the issues involved in interviewing clients.
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Numerate to the level required in the tasks.
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Ability to prioritise own work, meet deadlines and manage caseload.
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Ability to use IT in the provision of advice and the preparation of reports and submissions.
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Ability to monitor and maintain own standards and work as part of a wider team
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Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies.
Desirable Criteria
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Experience of providing General, Energy or debt advice would be desirable.
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Experience of working to targets
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Experience of working in the voluntary sector would be desirable.
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Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively
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Demonstrate understanding of social trends and their implications for clients and service provision
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Have access to a vehicle and be willing to travel
The client requests no contact from agencies or media sales.
Senior Internal Auditor
Contract type: Permanent – 35 hours per week (requests for part-time will be considered)
Location: London, UK
UK hybrid working – a minimum of 40% of working time is spent face-to-face in the London office, external meetings or travel. 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £52,468 per year with excellent benefits
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the role
As our Senior Internal Auditor, you will support WaterAid to continuously strengthen internal controls and effective risk management by the delivery of internal audit engagements working closely with management to drive sustainable change.
In this role, you will:
- Deliver risk-based internal audits to provide assurance that financial and other control procedures are appropriate and implemented as designed.
- Respond to requests for assistance and advice from management in respect of any matters relating to systems of control, risk management and governance.
- Input to the development of the Internal Audit function
- Support management in developing a fraud aware culture and in fraud response, including undertaking investigations where required
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Honesty, integrity, tenacity and sensitivity
- Experienced auditor
- A professional CCAB (Consultative Committee of Accounting Bodies) accounting qualification or accredited member of the CIIA (Chartered Institute of Internal Auditors)
- A willingness to travel and an ability to work independently with limited supervision
- Strong numeric, analytical and financial skills, with an aptitude for budgeting and financial management
- Good understanding of risk management and internal controls
- Excellent communication and report writing skills, with either native proficiency or advanced professional proficiency in English
- Confident to communicate with all levels of management and Trustees
- Excellent time management and organisational skills and ability to juggle multiple assignments and meet competing deadlines
- Strong IT literacy
- Proficiency of auditing using data analytics techniques and AI
- Strong interpersonal skills and proven ability to work across different cultures
- Strong influencing skills and ability to build a strong network within and across WaterAid and with peers in the sector.
- Ability to support and coach secondees and supervise their work as required
Although not essential, we’d prefer you to have:
- Experience of working in the INGO sector
- Qualifications and/or experience in fraud investigations e.g. Certified Fraud Examiner
- Knowledge of French or Portuguese
- Knowledge of language/s from countries where WaterAid works
Closing date: Applications close 12:00 PM UK time on 27 May 2026. Interviews are expected to take place week commencing 08 June 2026.
*Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the UK. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Age UK Merton is committed to being an equal-opportunity employer that reflects the diverse communities we serve. We welcome applicants from all backgrounds and experiences-diversity enriches the care we provide to older adults, and it strengthens us as colleagues. Embracing varied perspectives encourages us to think critically, grow continuously, innovate, and adapt together.
Living Well Health and Wellbeing Coordinator Role:
Referrals and assessment
- Triage and co-ordinate client referrals from a range of sources, primarily health and care, in conjunction with the Living Well Manager. These can be for the Living Well service alone, or for “Living Well Plus” where additional support is given to those clients who may require hoarding or de-cluttering support
- Communicate with referral partners to understand the trigger for referral and liaise with clients to build trust and encourage initial assessment
- Work closely with Adult Social Care, regularly hot desking at Merton Civic centre and joining GP surgery Multi-disciplinary meetings to accumulate more referrals and build professional relationships
- Actively engage in taking part in community events and meetings to promote the Living Well service and increase referrals/referral pathways
- Hold ‘guided conversations’ to assess clients’ needs and home risk, these will be conducted on telephone and through home visits
Action planning and support provision
- Create person-centred action plans to enable clients to set realistic goals to improve their overall health and wellbeing.
- Connect individuals to support services catered to their needs at both Age UK Merton and external partners
- Provide ongoing support and co-ordination for clients to ensure that action plans are progressing, including regular liaison with partners across health, care and voluntary sector to achieve successful client outcomes
- Work with partners across health, care and voluntary sectors to build strong understanding of the service offer for older adults in the London Borough of Merton.
- Receive and respond to enquiries related to the programme by phone, in person and by e-mail
- Work closely within Community Support Service, carrying out joint home visits with appropriate staff to ensure better outcomes for clients as well as ensure streamlined/triaged support.
General
- Record information on the CRM database, Charity Log, including service monitoring data and provide accurate and timely monitoring reports as required for funders
- Engage in exporting personal monthly KPIs as required by the Living Well Manager
- Cover the Community Navigator Role when needed with the Community Support service team on a rota basis
- Create two Case Studies quarterly, reflecting on successful outcomes for clients
- Carry out reviews with clients to capture the client’s journey from assessment to closing the case; showcasing how the client has improved their health and wellbeing outcomes
- Understand the process for raising safeguarding concerns and the route of accountability
- Comply at all times with the policies and procedures of Age UK Merton
- Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery
- Attend staff meetings, personal supervision and appraisal meetings
- Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets
- Act as a representative of the values, beliefs and principles of AUKM at all times
- Undertake any other duties that are requested and commensurate with the grade and remit of the post
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR and Payroll Officer
Salary: £27,300 to £29,400 FTE dependent on experience
Hours: 15-20 hours per week
Term: Permanent
Location: Brightspace, Ipswich with Blended Working available
Start Date: May 2026
About us
Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.
Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.
About the role
Are you a highly organised individual with a passion for people and precision? Do you thrive in an environment where no two days are the same? If so, we want to hear from you!
We are looking for a detail-driven, people focused individual to become our HR & Payroll Officer. This role will be the go-to person for everything from onboarding new talent to ensuring payroll is running smoothly each month.
Duties include:
· Be the go-to person for all payroll matters, providing clear and helpful answers
· Provide advice and guidance on HR processes and policies
· Maintain employee records, contracts, and compliance with legal requirements
· Be the first point of contact for HR-related queries from staff
· Keeping up to date with employment law and best practices to ensure we're always compliant and fair
The successful candidate should have previous experience of HR; knowledge of payroll is advantageous. An eye for detail and a head for numbers as well as an ability to juggle a range of tasks. You should also be an excellent communication with a warm and approachable style.
If you are interested in the role and would like to learn more, please contact Louise Bradshaw Associate Director for People and Cultural Development for an informal conversation.
We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.
For more information, please visit our website for a copy of our application pack.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.
What we offer
You will work within a reputable charity which offers its employees benefits which include:
· Blended working where role allows
· Flexible working options to support work/life balance
· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays
· Up to 4% matched pension contribution
· 2 days pro rata volunteering days to support volunteering in Suffolk
· Staff Discounts Scheme for a range of retailers including shopping, holidays, insurance, eating out and health and leisure activities
· Company Sick Pay Scheme
· Continued Professional Development for job related development
· Family Friendly policies and practices
· Tailored induction
Closing date: Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.
We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.
Should you not hear from us within 10 working days from receipt of your application you have not been selected for an interview.
Community Action Suffolk’s mission is to strengthen and champion community action in Suffolk by supporting the VCFSE sector
The client requests no contact from agencies or media sales.
Job Description
Job Title:
Parent Adviser – By Your Side Project, North East
Responsible To:
Senior Parent Adviser/ London Family Support Projects Manager
Department and Location:
Family Support
Salary Scale:
Scale point 26 FTE £32,168 Actual salary £14,104.43 (Inclusive of annual leave)
Hours of Work
17.5 hours per week. Term time only.
Hybrid working - one day a week in hospital and home based.
Annual leave entitlement:
5 weeks a year plus one day for each additional year served up to a maximum of 6 weeks (pro rata for part-time employees) As this is a term time contract, annual leave is taken outside of term time. The annual leave entitlement pay is included in your salary and paid over 12 months.
Main Duties
1. To work with families with disabled children using Great Northern Children’s Hospital, providing in-person information, advice and support around issues faced by families with children with disabilities.
2. To support parents to develop the skills, knowledge, and confidence to make decisions which are right for their families.
3. To build strong relationships with hospital partners, funders, Contact volunteers and voluntary sector partners.
4. Focus on developing and enhancing our work with hospitals, aiming to reach more families early in their journey with their child’s disability.
Cross functional duties:
1. Work in partnership with health, local government, and voluntary agencies to ensure those families’ social, emotional, and practical needs are recognised and responded to wherever possible.
2. Work with the By Your Side team to seek ways to improve partnership working with other agencies and hospitals to provide a seamless and co-ordinated service to children and families.
- Contribute to representing Contact’s work in the hospitals at a strategic level, where appropriate.
- To work with colleagues to produce appropriate information and publicity materials for families and professionals.
- Participate in forums and meetings that operate within Contact, and Children’s Hospital’s to utilise resources available across the organisation as appropriate.
- Keep up to date with relevant new developments, policies, and guidance.
- To support and participate in events and activities as appropriate.
General duties
- To work with parents of disabled children using Great Northern Children’s Hospital, to provide information advice and support to meet their need.
- Provide in-person drop-in information services for parents of disabled children who attend Great Northern Children’s Hospital. nb the specific hospitals/locations may change as the project develops).
- The service is in-person, with additional online support.
- Ensure the provision of good quality information and support to parents and professionals working with families.
- Respond to enquiries via phone, social media, email and through the drop-in service for information and advice from parents, signposting on to other organisations where appropriate.
- Work in collaboration with hospital and hospices staff, and colleagues in other By Your Side services (e.g., Midlands, London and Scotland) to continuously promote and improve the By Your Side service for families, developing and growing a network of partners
- Actively gather information on local services and explore the most effect ways to disseminate this across the designated location(s).
- Deliver and contribute to the design of information workshops (delivered face to face or virtually) to parents and professionals.
- Maintain accurate up to date records of work.
- Participate in external family and information events to promote the work of Contact.
- Monitor and evaluate the impact of the service using the common outcomes framework and use this information to inform the development of the work.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation.
We are looking to recruit a Digital Innovation Adviser (Paternity Cover) to join our Programmes team on a fixed-term basis (16 weeks). This is an exciting opportunity for a technically-minded professional with a passion for responsible AI and digital innovation to play a central role in Elrha's growing portfolio of AI-focused work.
In this role you will have the opportunity to shape how Elrha integrates AI and digital tools across its humanitarian research and innovation work. You will lead the delivery of our AI Lighthouse partnership with NetHope, act as our internal responsible AI adviser, and develop exciting new business development opportunities including an AI Sandbox and Rapid Innovation Fund. You will also play a key role in building Elrha's internal AI strategy and ensuring our digital platforms remain fit for purpose.
Your application will need to demonstrate:
- Experience delivering digital or AI-enabled initiatives, with a good understanding of how AI is being adopted in practice across humanitarian or nonprofit organisations - including the governance challenges, ethical considerations, and barriers to scaling that commonly arise
- Experience contributing to business development, including developing funding concepts, concept notes or proposals for donors in the digital innovation or humanitarian technology space
- An understanding of responsible AI principles - including equity, inclusion, and what it means in practice to translate ethical frameworks into day-to-day institutional use - and the ability to act as an internal point of reference on these issues for colleagues
- The ability to develop and communicate a clear internal strategy or policy position, working across teams to build consensus and prepare documents for senior sign-off
- Strong analytical and written communication skills, with the ability to capture learning from technical initiatives and translate it into clear outputs for internal teams and external audiences
- Strong organisational skills and the ability to manage multiple workstreams independently, prioritising and delivering to a high standard under pressure
- An interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work
- Experience of large-scale digital innovation initiatives, humanitarian evidence synthesis, organisational digital transformation, or working with technical partners to design or implement AI-enabled solutions would also be an advantage.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.
We offer:
- Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required.
- As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours.
- Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; 26-day basic annual leave entitlement with incremental increase depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform.
- Please read through the Information for Candidates document for further information about working at Elrha including information about Our Values, Strategy, Benefits and Salaries.
Note for applicants:
- Candidates must have the independent right to work in UK, and be resident in the UK, at the time of appointment as we are unable to support visa sponsorship for this role.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. Applications without this information will not be shortlisted.
- Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
- We reserve the right to close the advert early should we receive a very high volume of applications.
- We do not use recruitment agencies.
Closing date:4 May
Interview dates:13 & 14 May
About Elrha
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We fund and support projects that go on to shape the way in which people across the world are supported during a crisis. We're an established and respected part of the humanitarian community, working closely and meaningfully with our fellow networks and actors to make change happen.
Read our strategy: shaping the future: our strategy for research and innovation in humanitarian response 2023 - 2040. It sets out how we'll work with our community to realise its potential in humanitarian response, and how we'll capture the real change and improvements to the lives of people affected by crisis.
Our strategy sets out our values by which we hold ourselves accountable as individuals and as an organisation and employer.
- Putting people at the centre
- Working with others
- Acting responsibly
- Committed to learning
- Inspiring change
Commitment to Diversity & Inclusion
Elrha is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQ+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
Please ensure you read the full job description, the Candidate Pack, and complete the Personal Statement as requested in the application process. We look forward to hearing from you.
A global organisation that finds solutions to complex humanitarian problems through research and innovation.



The client requests no contact from agencies or media sales.
About the role
The UK’s international trade policy is at a crossroads: beginning to move on from the relentless focus on Free Trade Agreements which primarily exist to serve corporate interests, but yet to embrace a vision for trade which prioritises equality, environmental sustainability and human rights.
The Advocacy Manager’s role is to build political support for the Trade Justice Movement’s policy priorities. They will represent TJM in high-level settings including parliamentary meetings, party conferences and on government stakeholder groups. They will build strong relationships with parliamentarians, advisors, committee staff and civil servants. They will also play a key role in researching and agreeing policy positions in collaboration with civil society allies.
TJM is a small team and the Advocacy Manager will have a flexible and collaborative approach, responding to political events, seizing opportunities to influence and pitching in with broader organisational priorities.
The Advocacy Manager will be responsible for setting TJM’s political influencing strategy, with support from the Director, and will be able to plan and deliver their work independently.
About the organisation
TJM is a UK-based coalition of 45 charities, trade unions and faith groups working for a fairer, greener world by supporting international trade policies which prioritise people and planet.
TJM is composed of four staff members (Director, Advocacy Manager, Research Manager, Senior Communications Adviser), all of whom work closely with allies both within and outside our membership.
Criteria for a successful applicant
A successful candidate will be able to demonstrate the following essential criteria:
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Excellent communication skills, including written communication and interpersonal networking, relationship-building and influencing skills
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Experience of producing high-quality briefings and developing policy positions for political audiences
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Experience working with political stakeholders such as MPs, parliamentary committees, or other parliamentary actors to build support for a progressive agenda
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Deep understanding of policy-making processes in the UK, both within parliament and central government departments
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Demonstrable ability to build strong expertise in complex policy areas
-
Excellent analytical skills and political awareness
-
Experience of organising and running political or civil society events
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Strong ability to work independently, with minimal supervision, managing own work, prioritising and meeting deadlines
A successful candidate may be able to demonstrate the following desirable criteria:
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Experience of working within a network organisation and/or in collaboration with civil society groups
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Knowledge of trade justice issues, international development, climate and environmental policy or another similar policy area
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Experience working on fundraising bids to charitable trusts and foundations
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Digital communications skills
Your application should consist of:
A CV of not more than 2 pages, including educational and professional qualifications, a full employment history showing the most significant positions, responsibilities held and relevant achievements
A cover letter of not more than 2 pages outlining your motivation and interest and describing how your skills, experience and knowledge make you qualified for this role. Please ensure you address the key criteria outlined above. Since many AI-assisted applications end up reading as identical, we will look more favourably on your application if it doesn’t fall into that trap.
We are committed to diversity and equality within our team. The Trade Justice Movement encourages applications from disadvantaged and
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Due to educational commitments and a strategic review of our services, our Founding Director is stepping back from leading the organisation. This creates an exciting opportunity for a Managing Director to join a women-led movement shaped by lived experience.
Working closely with the Founder, Board, and team, you will take the lead in implementing our strategy, turning vision into action, and ensuring our work is sustainable, impactful, and ready to grow. You will play a central role in securing financial stability, strengthening income streams, and building a resilient organisation for the future.
We are looking for a proactive and experienced leader who can strengthen systems, processes, and team culture, while supporting and developing a small, dedicated team. This role is not just about leadership, but about working alongside others - someone who is human, approachable, and a genuine team player.
You will value collaboration and co-production and feel comfortable working in a culture rooted in trust, flexibility, and compassion. You will bring the confidence to represent the organisation externally, alongside the humility to listen, learn, and grow with the team.
This UK-based, remote role sits within a small, friendly organisation committed to reflection, learning, and continual improvement. You will help shape how we evolve, ensuring we deliver safe, high-quality, trauma-informed, and gender-sensitive support for women affected by their own or someone else's gambling addiction.
We are seeking someone who aligns with our values, understands the realities women face in a male-dominated space, and can lead with humanity and humility.
The Managing Director will be accountable for:
- Strategic direction
- Financial sustainability
- Safeguarding and risk oversight
- Commissioner relationships
- Organisational culture and values
Key Responsibilities
Strategic Leadership
- Lead development and delivery of the 3-year strategic plan.
- Ensure organisational growth aligns with mission and peer-led ethos.
- Identify opportunities for funding, partnerships and influence.
- Ensure services evolve in line with women’s needs and policy context.
Governance & Risk Oversight
- Maintain oversight of safeguarding and clinical governance.
- Ensure robust risk management and compliance systems are in place.
- Report quarterly to the Board on performance, finance and risk.
- Ensure Delegated Authority Framework is implemented effectively.
- Act as Deputy Designated Safeguarding Lead.
Financial Sustainability
- Accountable for organisational budget and reserves strategy.
- Oversee funding pipeline and income diversification.
- Negotiate and sign contracts within Board-approved limits.
- Ensure staffing model remains financially sustainable.
Leadership & Organisational Culture
- Lead and support staff team.
- Maintain trauma-informed, women-centred organisational culture.
- Ensure appropriate delegation and clear accountability.
- Protect staff wellbeing and prevent executive overload.
External Representation & Influence
- Represent the organisation with commissioners, funders and partners.
- Build relationships with VCSE organisations, OHID, NHSE, ICBs, Local Authorities and sector bodies.
- Position the organisation as a credible specialist provider.
- Support policy and influence activity at strategic level.
Board Relationship
- Work closely with the Chair
- Provide clear and transparent reporting.
- Support Board development and portfolio governance.
- Ensure Board receives timely information on risk and performance.
Person Specification
Essential Experience
- Senior leadership experience within VCSE, health or social care.
- Experience in women-specific services.
- Experience managing budgets and financial sustainability including evidence of successful fundraising and income diversification.
- Experience working with statutory commissioners.
- Experience overseeing safeguarding in complex services.
- Experience leading multi-disciplinary teams.
Desirable Experience
- Experience in addiction, gambling harm or mental health sectors.
- Experience within CIC or charity governance structures.
- Experience influencing policy or commissioning frameworks.
- Understanding and appreciation of lived experience communities and peer support spaces
Essential Skills
- Strategic thinking and planning
- Financial acumen
- Strong governance understanding
- Stakeholder diplomacy
- Ability to delegate effectively
- Crisis management capability
- Clear written and verbal communication
We kindly ask applicants to avoid submitting AI generated responses to encourage a real sense of who you are.
Our operational days are Tuesday, Wednesday, Thursday. We operate flexibly but our regular team meetings are held on a Wednesday and this role is expected to be accessible for our staff within these days.
Please complete the questions within word count alongside a CV to be considered for the role.
Short listed applicants will be asked to submit a 3 minute video on a values based topic as part of the interview process.
We stand alongside women impacted by their own or someone else’s gambling and create space for healing, connection and confidence.
The client requests no contact from agencies or media sales.
PURPOSE OF POST:
To provide structured housing related support to tenants of Mind in Gwent Supported Housing, and floating tenancy support to people experiencing mental health difficulties.
To act as keyworker providing practical and emotional support, advice, information and advocacy towards the goal of achieving greater independence in the community.
To liaise with a range of statutory and voluntary professionals and organisations to maximise resources for the client.
PRINCIPAL RESPONSIBILITIES:
Deliver person-centred housing related intervention to clients which promotes their mental wellbeing and independence whilst supporting to progress toward a life without the need for support. To work with clients in a manner which promotes autonomy to assess their own needs and develop and create individual personal support and plans to achieve their identified goals.
To network effectively with voluntary and statutory agencies to promote the needs of the clients.
Working with clients so that they have the knowledge, understanding and skills to access services and support with the aim to improve their mental wellbeing and resilience.
Provide support to clients in accessing benefits and housing-related assistance, when applicable, to enhance their income and housing opportunities. Stay informed about current Social Security policies and housing legislation, ensuring clients are referred to specialist advisors when necessary.
Focus on client involvement ensuring that clients have their views heard and that the needs and wishes, individually and collectively, are respected in the services and support provided.
Work as part of the Housing and Tenancy Support Team and the wider Mind in Gwent Team to develop and deliver activities that achieve positive outcomes for Mind in Gwent tenants or clients receiving tenancy support.
Ensure all work is recorded and monitored to achieve outcomes and contribute to performance management on an individual, team and organisational basis.
Ensure that anti-racism, equality and diversity are central to your work addressing disadvantage, inequalities, stigma and discrimination, making sure that you act to reach people from marginalised or disadvantaged groups and that the services you provide match their needs.
Work in accordance with best practice, legal requirements, the policies of Mind in Gwent, and the policies prescribed by the funders and to contribute in the development of such policies.
Support service development through researching models including, but not restricted to, good practice, sharing good practice guidelines, developing and leading on partnerships and initiating new services.
To contribute to the work of other projects and teams of Mind in Gwent as when required or directed to provide cover or to develop new skills or take on new opportunities.
A full job description can be found in the attachments.
Interviews will be held on Monday 11th and Tuesday 12th May
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
As Counselling Manager, you will lead the delivery and development of Women’s Trust’s counselling services, ensuring high-quality, trauma-informed support for women affected by domestic abuse. You will manage a team of counsellors and volunteers, providing supervision, guidance, and professional development to maintain clinical standards and best practice.
You will work closely with the Head of Services to align counselling provision with organisational strategy, monitoring outcomes and impact to evidence the value of our work. You will build and maintain strong external partnerships, contribute to service development and innovation, and ensure compliance with safeguarding, ethical, and professional frameworks.
Hours: Full-time, 35 hours per week.
Contract: Permanent.
Location: Woman’s Trust premises.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 1st May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.

