124 Senior digital communications officer jobs

The National Biodiversity Network Trust is the UK charity dedicated to making biodiversity data accessible and useful. We co-ordinate the National Biodiversity Network, develop the NBN Atlas, support iNaturalistUK and are developing the NBN Record Manager. Our work connects biological recording, digital infrastructure and better decisions for nature across the UK. 

Our vision is Nature thriving everywhere, in all its diversity.
Our mission is Making data work for nature.

We are looking for an experienced leader to undertake a newly-created Head of Data & Digital role reporting to the Chief Executive Officer on a full-time fixed-term contract of 24 months.
 

Purpose of Job
 

• Lead the NBN Trust’s data and digital function, providing strategic and functional leadership across the NBN Atlas, related digital products and services, and the Trust’s wider data and digital portfolio.

• Line manages the Trust’s data and technical team managers, ensuring clear priorities, strong performance, proportionate governance, and effective delivery across business as usual, funded projects, and strategic development.

• Ensure the Trust’s data and digital work is led in a way that is inclusive, accessible, and supportive of a diverse range of staff, partners, and users.

• Deliver the Trust’s 2-year National Lottery Heritage Fund’s organisational sustainability project, “Building a Sustainable Future for the UK’s Biodiversity Data Heritage”, including the development and testing of value-added data and digital services, hosted products, and support offers that strengthen financial resilience without compromising the Trust’s public good role.

• Support the strategic direction, stewardship, and future sustainability of the NBN Atlas, related digital products and services, and the Trust’s wider technical delivery, ensuring that risks, opportunities, and investment choices are well managed.

•  Play an active role in the NBN Trust’s Executive Team, contributing to organisational planning, funding development, cross Trust collaboration, and external engagement where this supports delivery and the Trust’s wider strategic objectives.

• The role provides strategic and functional leadership across the Trust’s data and digital work, working closely with the Principal Software Engineer as the Trust’s senior software engineering lead. 

Main Responsibilities
 

Strategic Leadership and Function Management
 

·   Lead the Trust’s data and digital function, aligning work with organisational priorities, the NBN Atlas strategy, and the wider Operating Plan.

·   Provide strategic advice to the CEO and senior colleagues on delivery priorities, service development, digital risk, technical resilience, and future investment needs.

·   Translate complex technical, delivery, and service development issues into clear options, trade-offs, and recommendations for the CEO, Executive Team, Board, and relevant committees.

·   Lead, line manage, and develop the Trust’s data and technical managers, and relevant technical project staff, ensuring clear objectives, strong management practice, accountability, wellbeing support, and effective performance management.

·   Build leadership capacity within the function, supporting managers to develop their teams, handle performance issues well, and contribute positively to the Trust’s culture and ways of working.

·   Assess capacity, sequencing, and resource pressures across the data and digital portfolio, working with team managers to identify priorities, trade-offs, and resourcing needs and advise the CEO accordingly.

·   Work across the Trust to improve prioritisation, sequencing, decision making, and resource allocation across data and digital activity.

·      Champion inclusive leadership and equality, diversity and inclusion in team management, service design, recruitment, and ways of working, helping ensure the Trust’s data and digital function is accessible, supportive, and well-led.

Data Infrastructure, Services, and Innovation
 

·    Provide strategic leadership for the stewardship, prioritisation, development, and continuous improvement of the NBN Atlas and related data and digital products and services, working with the relevant data, technical, and programme leads.

·    Ensure data and digital activity support the long-term accessibility, usability, quality, and public value of biodiversity records and related digital services.

·    Lead diagnostic work, market testing, and service development to identify viable value-added data and digital offers, working with relevant data, technical, programme, and commercial colleagues to shape propositions.

·    Oversee the selection, development, and testing of pilot services, hosted products, training, or support offers, working with the relevant delivery leads and refining propositions in light of evidence, demand, legal advice, licensing constraints, and delivery capacity.

Governance, Risk and Project Delivery
 

·    Lead delivery of the organisational resilience project within agreed scope, time, and budget, with support from colleagues and external consultants as required.

·    Ensure major data and digital programmes have proportionate project governance, reporting, stakeholder, and advisory arrangements in place, working with relevant programme and project leads and identifying additional project support where required.

·     Commission and manage consultants and contractors, ensuring briefs are clear, outputs are practical, and learning is embedded in delivery, working with relevant technical or data leads where specialist assessment or oversight is required.

·     Act as the senior staff lead for the Data and Technology Committee, working in partnership with its Trustee Chair and relevant data and technical leads to support effective oversight of the Trust’s data and digital infrastructure, strategic development, risk, and associated governance.

·     Oversee function-level risks relating to data and digital resilience, data governance, licensing, delivery capacity, and service sustainability, working with the relevant technical and data leads to ensure specialist risks are identified, managed, and escalated appropriately.

·     Balance governance, assurance, and innovation so that data and digital systems support delivery, resilience, and public value without creating unnecessary burden.

·      Work with finance and programme colleagues to ensure accurate budgeting, reporting, monitoring, and evidence of impact.

Partnerships, Income Development and External Engagement
 

·   Build and manage relationships with key partners, data providers, heritage and conservation organisations, public bodies, consultancies, funders, and prospective service users.

·   Help shape and test future income opportunities, including service offers, hosted portals, training, funded programmes, and strategic partnerships.

·    Develop and support fundable and deliverable future propositions arising from the work, ensuring the Trust is better positioned for long term resilience.

·    Act as the Trust’s UK Node Manager for GBIF, leading relationships, coordination, and representation linked to the UK Node function, and ensuring this role supports the Trust’s wider strategic, technical, and partnership objectives.

·    Represent the Trust externally on biodiversity data infrastructure, digital leadership, service development, standards, and innovation, working alongside relevant technical and data leads where specialist expertise is required

Trust Wide Contribution
 

·    Play an active role in the Executive Team, contributing to organisational planning, business improvement, and wider strategic discussions.

·    Keep the wider NBN Trust team up to date with, and involved in, relevant data and digital activity as appropriate.

·    Contribute to Trust wide initiatives, events, business planning, and other activities as needed.

·    Share ideas, lessons learned, and opportunities openly to improve organisational performance.

General Responsibilities  
 

• Attend any required learning and development opportunities. 
• Collaborate effectively with other departments.  
• Contribute to a respectful and inclusive working environment. 
• Ensure commitment to continuous professional development. 
• Follow organisational policies including Health & Safety, Cybersecurity, IT, Finance, and EDI.  

The ability to travel occasionally is required, including international travel. Candidates must also be based in and have the right to work in the UK, and be able to work effectively from home. 

These are the criteria we will be looking for in your application. If you don't meet all of them in full, but can offer something else that would help you excel in the role, we'd still encourage you to apply.

Essential Experience and Qualities
 

·   Strong leadership experience in data, digital, technical, product, or programme roles, ideally with responsibility for teams, delivery, and strategic planning.

·   Ability to operate at both strategic and practical levels, moving between organisational leadership, service design, risk management, and delivery oversight.
·   Experience of commissioning and managing consultants, contractors, or specialist external support to deliver clear and practical outputs.
·   Experience of developing partnerships, shaping propositions, or securing income through funded programmes, service offers, or strategic collaboration.
·   Good judgement, with the ability to assess trade-offs, challenge assumptions, and make proportionate decisions in a resource-constrained environment.
·   Strong communication and relationship management skills, including confidence with senior stakeholders, funders, partners, and technical specialists.

·   Knowledge of biodiversity data infrastructure, environmental data, heritage data, or closely related fields would be beneficial, but is not essential if the candidate can learn quickly and lead credibly.

·   Experience of working with Boards, committees, or governance groups, including presenting complex issues clearly and supporting effective decision-making.

 

This role

We are seeking a commercially minded senior leader to establish and lead a new Life Sciences Partnership Function for the South West Secure Data Environment (SWSDE). Serving more than five million people across six Integrated Care Board areas, the SWSDE enables approved researchers to securely access and analyse health and care data to support research and innovation that benefits patients and populations.

This is an opportunity to shape how the South West works with the life sciences sector to develop research, innovation and commercial partnerships. Working across the NHS, academia and industry, you will build and lead a pipeline of partnership opportunities, taking them from initial engagement through to agreed programmes that deliver clear value for partners and the health and care system.

You will play a key role in developing the frameworks, commercial models and ways of working needed to support effective collaboration between the NHS, academia and industry, while maintaining high standards of privacy, security, ethics and public trust.

As Secure Data Environments continue to evolve across the UK, you will help define how organisations work with life sciences partners to use health data safely and responsibly to support research and innovation.

The role forms part of the SWSDE leadership and delivery model and is hosted by Health Innovation South West on behalf of the SWSDE, working closely with Health Innovation West of England and regional NHS and academic partners.

Role profile:

Key success factors

· The Senior Life Sciences Partnership Lead will lead the development and delivery of the Life Sciences Partnership Function for the SWSDE. The postholder will originate, develop and convert high impact partnerships between the SWSDE, NHS organisations and the life science sector that utilise the functionality and capability of the SWSDE safely, ethically and efficiently to deliver benefit for partners and the population of the South West region.

· The role will act as a key interface between the SWSDE and external partners, ensuring opportunities for partnership working between the SWSDE and the life science sector are translated into deliverable, governance-ready programmes that create measurable research, innovation and economic benefits. This will include providing NHS organisations involved in the SWSDE to develop effective partnership working with the life science sector, including pricing approaches, contract development and commercial operating models that enable sustainable collaboration with industry partners.

· This role reflects emerging functions being developed across other SDEs, Trusted Research Environments (TREs) and regional data innovation ecosystems, where specialist life science sector leadership expertise is required to complement technical, governance and academic routes.

· The postholder will develop commercially and operationally viable proposals for consideration through SWSDE governance. The role will not determine access to data. All projects will remain subject to feasibility assessment, information-governance requirements, demonstration of public benefit and independent Data Access Committee approval.

Responsibilities

1. Leading strategic partnership development 

• Lead the development and delivery of the Life Sciences Partnership Strategy for the SWSDE, building the South West’s distinctive position as a preferred regional partner for data-enabled life science sector research and innovation partnerships.

• Build senior relationships with major life science sector organisations and develop strategic anchor partnerships capable of generating sustained partnership activity and long term income.

• Build trusted relationships with SWSDE partner organisations, including Integrated Care Boards (ICBs) and NHS providers, supporting partners to develop effective partnership working with the life science sector and the SWSDE. 

• Build strategic relationships with relevant national programmes including NHS England, Health Data Research UK and wider research networks.

• Identify collaborative opportunities for Life Science Partnership Function with other SDEs and TREs. 

2. Leading partnership pipeline generation  

• Lead the development of a strategically aligned, high quality pipeline of revenue generating partnerships with the life science sector.

• Work with Health Innovation Networks and NHS partners to originate opportunities in collaboration with NHS partner organisations.

• Lead the management, and delivery of the partnership pipeline, ensuring effective planning and oversight to deliver agreed partnership pipeline, revenue targets and KPIs.

3. Leading partnership opportunity development and conversion 

• Translate external opportunities with the life science sector into scoped programmes, studies or service offers, working with technical, IG, governance and delivery teams to assess feasibility of proposals and progress opportunities from concept to approval.

• Work with the wider SWDE team to identify and resolve barriers to partnership conversion and maintain momentum across the partnership lifecycle: Find / Receive / Develop / Secure / Deliver.

• Develop and deploy pricing models, cost recovery approaches, commercial negotiations and contracting arrangements in line with SWSDE strategy and governance frameworks.

• Support NHS organisations and SWSDE partners to develop and adopt effective and sustainable models of partnership working with the life science sector and the SWSDE, including providing expert advice on contracting mechanisms, commercial frameworks and partnership agreements. 

• Work with SWSDE finance, legal, information governance and operational colleagues to develop robust partnership agreements, contractual documentation and commercial propositions that support scalable and repeatable approaches to partnership delivery. 

5. Leading effective governance and assurance 

• Ensure all partnership activity aligns with SafeGUARDs, information governance, ethics and NHS standards, working closely with SWSDE governance and operational leads to maintain public trust and transparency.

• Ensure commercial agreements and partnership arrangements align with SWSDE governance, NHS regulatory requirements and agreed organisational responsibilities across host organisations. 

• Ensure effective communication and contribution into SWSDE governance and reporting processes.

6. Leading people and partners in a matrix management structure 

• Lead the development of the Life Science Partnership Function and the associated resources and people required to ensure effective delivery of the Life Sciences Partnership Strategy. 

• Work collaboratively across multiple SWSDE host organisations and stakeholders, operating effectively without direct line management where delivery is through influence and matrix leadership.

Person specification

Experience we’re looking for

· Experience leading partnership working between the NHS and life science sector. 

· Track record leading commercial growth and business development.

· Experience leading commercial negotiation and contract development, contract development and partnership agreement design across complex multi-organisational environments.

· Experience operating in environments with complex and rigorous information governance and data sharing requirements. 

· Understanding of the UK health, innovation and research landscape.

Desirable experience required:  

· Experience leading partnership working with universities and research partners. 

· Experience working with health and care data or in trusted research data environments, including NHS data policy, SafeGUARDs or data governance frameworks.

· Experience working with NHS governance structures and decision making.

Abilities and attributes

· Strategic Vision – opportunity-focused, creates new customer markets and develops new revenue streams that balance strategic ambition with attention to risk. 

· Customer Orientation – builds trust, anticipates partner needs, works with agility, delivers value to partners. 

· Commercial Acumen – skilled in complex negotiations, high levels of financially literacy, focused on sustainable commercial growth. 

· Execution excellence – translate partnership opportunities into actionable plans that deliver measurable results, with a strong attention to detail.

· Leadership & Influence – motivates, provides clear direction and build effective working relationships in a matrix managed, partnership structured operating model. 

· Communication – translates complexity into clear narrative, compelling storyteller, adapts style to target audiences. 

Reporting to:

Executive Director of Innovation & Commercial Partnerships, Health Innovation South West

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis is a UK charity. We bring people together to drive change so that everyone affected by pulmonary fibrosis can live well for longer.

We provide support, information and education, raise awareness, campaign for better diagnosis and care, and invest in research. Our strategy, For Every Breath, Every Journey, Every Future, is shaped by lived experience and supported by stronger organisational foundations and sustainable income.

The role

Reporting directly to the Chief Executive, you will lead APF's communications, marketing and engagement function. You will turn organisational priorities into an integrated plan, set clear standards and measures, advise senior leaders and ensure that marketing, media, content, digital and internal communications work together.

You will lead three managers: the Senior Marketing and Communications Manager, the Press, PR and Stories Manager, and the Communications Operations and Engagement Manager. The Digital Marketing Coordinator will report to the Senior Marketing and Communications Manager. This structure gives you the scope to shape the whole function while delegating specialist delivery clearly.

Your early work will include establishing the team operating model and annual plan, moving PF Together to quarterly publication, strengthening email marketing, leading a complete website content rewrite, creating clearer supporter journeys and building a proactive media and story pipeline. You will also work closely with fundraising so that strong propositions and campaigns reach the right audiences and contribute to acquisition, retention and income growth.

The role will lead APF's approach to communications data, performance reporting and responsible use of AI and connected systems. Human judgement, data protection and information security will remain central to how these tools are used.

CAHN is looking for a creative, proactive and passionate Communications & Campaigns Officer to raise the profile of our work, engage audiences and deliver campaigns that amplify the voices of Black Caribbean and African communities.

You will create compelling content across digital and traditional channels, support campaigns, social media, website and newsletter activity, and contribute to communications for CAHN’s programmes and events.

Working with colleagues, communities and partners, you will turn stories and insight into content and campaigns that inform, engage and inspire action.

We are looking for an excellent storyteller with strong writing skills, digital confidence, creativity and the ability to manage multiple priorities and deadlines.

If you are passionate about communications, campaigns and social impact, join CAHN and help turn stories into change

Our three hospital charities fundraise so that Guy’s and St Thomas’ NHS Foundation Trust can go above and beyond for their patients. We’re looking for a Senior Marketing Campaign Manager who can tell the story of our impact to key audiences, enabling us to raise more money for Evelina London, Guy’s Cancer Centre and Guy’s and St Thomas’s.  

This role would suit someone who enjoys leading cross-functional teams to produce impactful integrated marketing, working across a broad portfolio to produce briefs, assets and campaigns that deliver brand, lead generation and income targets.   

Right now, we’re funding over 200 projects at Evelina London, Guy’s Cancer Centre and Guy’s and St Thomas’s, with a total value of around £60m. These projects are finding better ways to diagnose and treat cancers, to reduce A&E attendance and unnecessary suffering, and to help very poorly children manage their treatments – to name just three. If you’re as excited about sharing these stories as we are, we’d love to hear from you.

About us
Guy’s & StThomas’Charity, Guy’s CancerCharityand Evelina London Children’s Charity are part of Guy’s & StThomas’Foundation.Our collective mission is to build the foundations of a healthier society. 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-timerolesand job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. 

There is more information about working with us on our website, where you can read about: 

• How we approach recruitment 
• Our team,cultureand values 
• The benefits of working with us 
• Our approach to diversity, equity & inclusion, health & wellbeing, and learning & development 

Overall Purpose of the Role 

As the Senior Marketing Campaigns Manager, you’ll mastermind our integrated campaigns, enabling joint brand, lead generation and income activity that delivers more than the sum of its parts.  

You will make our integrated campaigns happen by: 

• Setting and delivering on the overall brief, including integrated campaign proposition brief 
• Working with Fundraising and Brand leads to set targets in their areas and agree content requirements 
• Working with Brand and Supporter Experience to define target audiences, actionable insights, and land comms plans  
• Working with channel and platform owners to unearth additional audience insights and agree paid, earned, owned and shared media plans 
• Devise comms planning tools, processes and mechanisms that enable decisions and delivery of multi-channel, multi-audience campaigns 
• Working with our storytelling function, funding and other teams to identify potential stories and ensure we represent funded projects and clinical outcomes accurately  
• Producing content briefs for in-house and freelance production 
• Overseeing content packs for platform, channel and product owners to self-serve 
• Overseeing campaign budgets and reporting frameworks 
• Enabling real-time campaign optimisation  
• Evaluating activity and making data-led recommendations for improvements and future investment.   

When workload allows, you may provide strategic marketing support on non-integrated campaigns. For those integrated campaigns supporting our fundraising for the transformation programme at Evelina London, you will work closely with PTC/CHP Comms Lead. For all other campaigns, you’re likely to find yourself leading a broad cross-function group of internal stakeholders including mass and high value fundraising, funding, digital and brand and supporter experience, and potentially working directly with the Comms team and clinicians at the Trust.  

You will line manage a Marketing Campaigns Officer and report to the Director.  

Key Responsibilities

Integrated campaign project planning, delivery and evaluation (approx. 75% of role) 

• With stakeholders, set metrics that help us hit annual channel, product and campaign targets 
• Produce briefs for integrated activity, including campaign propositions, target audiences, audience insight, case study and content requirements, that enable us to hit targets 
• Agree paid, earned, owned and shared media plans and ensure alignment with wider comms plans 
• Produce content briefs enabling impactful and cost-effective asset development 
• Overseeing content packs enabling platform, channel and product owners to self-serve impactful comms 
• Ensure campaign reporting enables real-time optimisation, additional content production where needed, and meaningful end of campaign evaluations, so we can improve for future.   

Strategic marketing support (approx. 15% of role) 

• Support fundraisers to write impactful briefs and propositions to enable effective delivery of non-integrated campaigns 
• Devise comms planning tools, processes and mechanisms that enable decisions and delivery of multi-channel, multi-audience campaigns  

Team Management(approx. 10% of role) 

• Linemanagement of1x Marketing Campaigns Officer, ensuringstrong performanceagainst objectives 

Work environment 

 The post holder should expect to: 

• Work in a hot desk environment,at leasttwodays a week ineithertheCharity’soffice, a hospital or with an NHS Trust comms team 
• Will occasionally be required to attend events in the evening and at weekends. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Expertise

Skills, abilities, and attributes: 

• Abilitytoidentifyand championthe needs of atarget audience 
• Ability to evaluate pros and cons of an approach dispassionately, including costs, and to exercise judgment when applying recommendations in our context 
• Curiosity about others’viewpoints,and the skills to reconcilewhere different to deliver a result 
• Excellent people skills with an ability to build strong relationships quickly with a range of stakeholders 
• Committed to constant learning and improving, including opennesstofeedback 
• Willingnessto engage in problem-solvingin other specialist areas 
• Committed toembedding diversity,equityand inclusion 
• Resilience towork independentlyand toleadwhen data is unclear or the broader context isuncertain 
• Confidence toidentifyand move on when the work is ‘good enough’ 

Knowledge, experience, and qualifications: 

• Experience of working with audience personas and using audience insight to shape briefs 
• Experience of developing integrated campaign propositions for multiple business objectives 
• Knowledge of requirements of digital platforms and channels when running a marketing campaign with paid, owned and earned elements 
• Experience of working on a broad campaign portfolio, and ensuring that details are accuratelyand impactfully communicated 
• Experience of delivering campaigns that deliver brand objectives 
• Experience of leading cross-functionally 
• Experience in reviewing and producing creative briefsthat deliver impactful photography,videographyand other creative assets 
• Knowledgeof fundraising, ideally both high value and mass market, and ideally in an NHS or health context 

Benefits 

• Contributory pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

WSC is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. 

The Communications and Narratives Lead will work closely with, and be line managed by, the Executive Director, who sets the strategic direction, editorial oversight and quality standards for WSC's communications.

The postholder will lead the day-to-day delivery of WSC's communications and narrative change activity, creating compelling content across digital, print and social channels, supporting media and press work, and playing a central role in delivering WSC's Communications Strategy. This includes helping to build and mobilise a worker-led movement, supporting coalition and ally relationships, and delivering campaign moments that build public and political support for decent work for all.

This is a lead role for someone who combines significant, demonstrable experience in communications with a genuine interest in organising, campaigning and movement-building. We are looking for someone with relevant professional training or development, for example in media relations, campaigning or organising, or framing and narrative approaches, who can bring self-starting, leadership to this role.

Key Responsibilities

Content & Channel Management

• Develop and deliver WSC's Communications Strategy, supporting the development of strong narrative framing for engaging with our base, allies and potential/moveble audiences at the local, regional and national levels.

• Lead the development of high-quality, values-led content across digital, print and offline channels, including the website, social media, email, newsletters, reports and campaign materials.

• Manage and maintain WSC's social media channels, including planning content calendars, growing engagement, and monitoring performance.

• Manage and update WSC's website and digital platforms, ensuring content is current, accessible and on-brand.

• Maintain brand consistency, tone of voice and worker-centred storytelling across all communications.

• Ensure consistent and impactful messaging across all communications platforms.

Media & External Relations

• Draft press releases, briefings, statements and reactive lines, acting as a media spokesperson as well as supporting others in the organisation to do so.

• Build and maintain working relationships with journalists, media outlets and sector partners to secure opportunities that foreground the experiences and analysis of workers.

• Monitor media and online coverage (e.g. maintaining a media diary and social listening on key hashtags and terms) to spot shifts in language, sentiment and identify new communications opportunities.

Narrative change and movement building

• Oversee message framings that activate our strategic narrative grounded in workers’ rights and values such as solidarity, equality, safety, collaboration and creativity.

• Work with WSC colleagues, partners, artists, and researchers to develop and disseminate compelling storytelling content, including videos, articles, social media assets and artistic displays.

• Lead on testing and refining messaging with workers, allies and the wider public, including by leading and running workshops.

• Lead delivery of campaign moments and key dates ensuring worker voices are central and framing is consistent.

• Help identify, brief and support workers and messengers to share their experiences through media, events and public forums.

• Mobilise our base, allies and potential/moveable audiences around key policy opportunities, consultations and campaign moments, including public-facing activity aimed at growing WSC's movement of active supporters.

Stakeholder Engagement & Participation

• Help organise and deliver worker and ally events (e.g. seasonal in-person events, message-testing sessions and framing workshops) that help refine WSC's messaging.

• Build and maintain relationships with allies and coalition partners, including trade unions, human rights and housing organisations, food and farming networks, professional bodies and community organisations, supporting joint statements, shared briefings and coordinated campaign activity.

• Work collaboratively with policy, casework and operations colleagues to ensure communications and movement-building activity supports organisational priorities.

• Co-produce communications and campaign outputs with workers, including by attending worker power sessions, prioritising their voices, interests, concerns and ensuring safeguarding is central.

Administration, Monitoring & Oversight

• Track and evaluate the effectiveness of WSC’s communications strategies, media coverage, and narrative change activities.

• Maintain up-to-date communications databases, including segmenting contacts on Mailchimp and other contact/CRM systems.

• Monitor, evaluate and report on communications and campaign performance, contributing to the evaluation of key moments against WSC's influencing aims.

• Ensure all communications and campaign activity complies with legal, regulatory, safeguarding, data protection (GDPR) and charity requirements.

• Manage freelancers, agencies or consultants (for example design or digital support) as directed by the Executive Director.

The Bumblebee Conservation Trust is looking for an experienced and self-motivated Senior Digital Learning Officer to shape engaging, accessible learning experiences for our staff, volunteers, BeeWalkers, schools and project teams.

Bumblebees are vital pollinators, supporting wildflowers, biodiversity and the food we eat, but their populations are in decline. Our vision is a world where bumblebees are thriving and valued by everyone, and our mission is to lead the fight to secure their future. In this role, you will help turn our knowledge and expertise into practical learning that enables people across the UK to understand bumblebees and take meaningful action for them.

You will join a passionate, creative and collaborative organisation, working with specialists from across the Trust to make complex information clear, useful and inspiring. You will have the opportunity to develop established learning platforms and programmes, while bringing forward new ideas that improve our reach and impact.

For further information on this role, please visit our website vacancy page and download our application pack. You do not need to come from the conservation sector. We welcome applicants with relevant experience from education, training, instructional design, charities, public services, commercial learning or other settings. What matters is your ability to create excellent digital learning, work collaboratively and share our commitment to helping people and nature thrive.

The Trust offers flexible working, a culture that supports a healthy work-life balance, generous annual leave, a 7% employer pension contribution, wellbeing support, a personal training allowance and home-working equipment.

The Role

This is a hands-on communications role sitting at the centre of a small, ambitious and growing charity.

The Communications Manager will take responsibility for planning, coordinating and delivering communications across Not A Phase. You will bring together communications from across our services, campaigns, fundraising, partnerships and events, ensuring that what we communicate is engaging, accessible, consistent and recognisably Not A Phase.

This is not simply a social media role. We are looking for someone who can see the bigger picture of the charity's communications while also being comfortable doing the work themselves - writing copy, developing campaigns, briefing creatives, producing content, updating the website, coordinating photography and filming, creating newsletters and making sure projects actually get delivered.

You will work closely with colleagues across the organisation to understand what is happening within our services and turn that activity into compelling communications for our community, supporters, partners, funders and the wider public.

You will also play an important role in protecting and developing the voice of Not A Phase: positive, confident, human, community-led and grounded in the lived experiences of trans+ people.

What We Offer

• 26 days annual leave + bank holidays (33 days total)

• Festive Period break (avg 7-10 working days)

• Flexible working hours

• Mostly remote working with in-person attendance for relevant events

• Travel expenses covered

Key Responsibilities

1. Strategy, Planning & Coordination

• Own and deliver an organisation-wide communications plan aligned with Not A Phase’s strategy and priorities.

• Maintain a forward calendar covering services, campaigns, events, partnerships, fundraising and key dates.

• Work across teams to identify opportunities, coordinate activity and ensure projects are supported from launch through to impact.

2. Content, Storytelling & Brand

• Lead on writing and editing clear, accessible content for web, email, campaigns, reports, fundraising, partnerships and organisational updates.

• Tell compelling stories that reflect the breadth of our work and celebrate trans+ community, creativity, achievement and joy.

• Protect and develop the Not A Phase brand, messaging and tone of voice, helping colleagues and partners communicate consistently.

3. Digital, Social & Campaigns

• Lead our digital and social media communications, representing our programmes, locations, communities and partnerships.

• Plan joined-up campaigns across social media, email, web and partner channels, including relevant LGBTQIA+ and diversity calendar moments.

• Keep our website and email communications current, grow audiences and use performance data to improve activity.

4. Content Capture & Creative Production

• Plan photography, video, testimonials and other content across services and events.

• Attend selected activities to capture or coordinate content, managing external creatives where needed.

• Maintain an organised asset library and ensure consent, safeguarding and privacy processes are followed.

5. Community Reach & Service Communications

• Clearly communicate our services, who they are for and how to access them.

• Develop targeted communications to increase participation and reach new and underrepresented audiences, including people outside major cities.

• Use feedback to make communications clearer, more accessible and effective.

6. Partnerships, Fundraising & Impact

• Support fundraising and partnership communications, clearly showing the value and impact of support.

• Create materials, stories and case studies using service data, feedback and testimonials.

• Work collaboratively with external partners on developing and promoting partnership communications.

• Help communicate organisational progress and strengthen relationships with supporters, funders and partners.

7. Media & Responsive Communications

• Support our external profile through press releases, statements, briefings, media relationships and spokesperson preparation.

• Work with the CEO and Senior Leadership Team on sensitive or fast-moving communications, using sound judgement and keeping responses grounded in our mission.

• Prepare appropriate messaging where public or reputational issues arise.

8. Insight & Improvement

• Monitor performance, set practical communications KPIs and report useful insight to the CEO and Senior Leadership Team.

• Use audience data to improve communications, systems and processes, while keeping up with relevant charity and digital communications practice.

Person Specification

Essential

• UK Based 

• Experience in a charity, community or purpose-led organisation.

• Excellent writing, editing and proofreading skills, with the ability to make complex information clear and engaging.

• Strong communications, marketing or content experience, including multi-channel campaigns.

• Strong digital and social media experience, including websites, email, audience growth and performance insight.

• Excellent organisation and project-management skills, with the ability to plan ahead and manage competing deadlines.

• A strong understanding of brand, tone of voice, accessibility and inclusive communications.

• Sound judgement when communicating about sensitive or contentious subjects.

• A collaborative approach, with the confidence to work independently and own projects from idea to delivery.

• Experience managing external creatives, freelancers or agencies.

• A hands-on approach and willingness to personally produce much of the charity’s communications.

Desirable

• Experience communicating with LGBTQIA+ communities and an understanding of issues affecting trans+ and gender-diverse people in the UK.

• Media relations or PR experience.

• Experience producing or commissioning photography and video.

• Experience supporting fundraising, partnerships or impact communications.

• Experience managing staff, freelancers or volunteers.

The Person

We are a small team delivering a growing UK-wide programme, so we need someone comfortable taking ownership.

The role is varied: you might plan a national campaign, update a Trans+Connect webpage, coordinate content at a Misfits session or prepare communications for a new partnership.

You will spot strong stories across the charity and turn them into effective communications.

You will understand that good communications are about reaching the right people, telling meaningful stories, building trust and demonstrating impact.

You will bring structure and forward planning while retaining the personality, creativity and community-led approach that makes Not A Phase distinctive.

What You'll Help Us Achieve

Over the next five years, Not A Phase aims to deepen its impact and reach more trans+ adults across the UK.

• Reach more trans+ people who could benefit from our services.

• Tell our story and demonstrate impact.

• Strengthen relationships with supporters, funders and partners.

• Grow national recognition of Not A Phase.

• Improve communications across the organisation.

• Celebrate trans+ diversity, creativity and achievement.

• Ensure our work is seen, understood and valued.

Please be aware that we use AI detection software will not be moving ahead with applcations or CV's that are written by AI.

About you

As an experienced, innovative and strategic Communications Lead, you will bring a proven track record of developing and delivering communications strategies that build understanding, engagement, influence and meaningful change. This is an opportunity to establish and lead communications for a new, nationally significant programme from the ground up, bringing ideas, energy and initiative to a role that will evolve alongside Bhip.

The role requires someone who can think strategically while also being comfortable getting into the detail and making things happen. You will be equally comfortable developing communications strategy and shaping Bhip.’s narrative as you are producing practical, accessible communications and resources needed by community engagement teams on the ground. You will be able to move confidently between strategic communications, system-facing messaging and hands-on community communications, ensuring each supports the wider aims of the programme. You will be someone who does not wait for a brief or has the imitative to create their own and who actively identifies opportunities, develops ideas and takes them forward. Creativity and innovation will be important in shaping how Bhip communicates its purpose, work, learning and impact, alongside the strategic judgement to understand what needs to be communicated, why, to whom and through which channels.

You will be confident developing and evolving a communications strategy, identifying audiences, shaping messages, narratives and tone of voice, and considering how complex and sensitive issues are communicated.

Strong cultural awareness and understanding will be important, including an appreciation of how culture, language, identity and lived experience can shape how different communities understand and respond to information. The ability to adapt language and communications approaches so that information is clear, accessible, culturally relevant and meaningful, without losing context or nuance, will be central to the role.

The role will span communities, programme teams, partners and creative specialists, from photographers and videographers to designers, digital specialists and other creative partners. You will be able to listen, build relationships, understand different perspectives and use community insight to shape communications that connect with people. You will bring people together around ideas, work confidently across different areas of the programme and use sound judgement to turn opportunities into action.

An understanding of Bhip’s anti-discrimination purpose and community-led approach, alongside a genuine commitment to addressing health inequities caused by structural racism and discrimination, will be essential. You will be comfortable navigating ambiguity, responding to emerging opportunities and bringing curiosity, collaboration and a willingness to try new approaches to the role.

The Opportunity

This is an opportunity to establish and shape the communications function for Bhip from the ground up, playing a central role in how a new, nationally significant programme is understood, positioned and experienced. The Communications Lead will set the strategic communications direction for Bhip, shaping its narrative, language, messaging and voice, and ensuring communications support the programme’s wider ambitions to address health inequities, challenge structural racism and discrimination, strengthen community voice and influence meaningful system change.

With significant scope to shape the direction of communications, the role will span strategy, positioning, messaging, identity, campaigns, digital communications, creative content, media, storytelling and engagement. It will consider not only what Bhip communicates, but how it communicates it, ensuring language, stories and narratives are accessible, thoughtful, culturally relevant and reflective of the programme’s anti-racist and community-led approach

As Bhip develops through co-design, learning and evaluation, the communications strategy will evolve with it, creating opportunities to test new approaches, respond to emerging issues, share learning and strengthen the programme’s influence. The role will work across the programme and partnership to ensure communications are connected to the wider work of Bhip and contribute to its strategic ambitions.

With the freedom and responsibility to shape the communications direction of a five-year programme, you will help establish how Bhip communicates locally, regionally and nationally. The work will contribute not only to Bhip’s profile and impact across Bradford District, but to wider learning, influence and national conversations around health inequities, structural racism and discrimination through the National Lottery Community Fund’s National Collective.

As our freelance Chief Growth Officer, you will lead Symphony’s growth across audiences, income, visibility and strategic partnerships. Working closely with the Founder & CEO, COO and CPO, you will shape how more people discover, experience and support our work with young people from marginalised communities.

You will oversee communications and marketing, strengthen Symphony’s brand and public voice, and grow audiences for our events, films, podcasts and digital content. You will also develop corporate sponsorships, strategic partnerships and regular giving, while increasing the reach and income potential of Symphony Studios and our live, digital and community activities.

This hands-on strategic role is suited to an entrepreneurial builder with senior experience in marketing, communications, partnerships or income generation, and a strong record of growing audiences and securing support.

This is a freelance role for four days per week, offered through an initial six-month service-level agreement. It is hybrid, with three days per week onsite working at Symphony Studios in Tulse Hill.

We’re looking for an Associate Director of Digital Product & Experience to join the Stroke Association at an exciting point in their development.

This is a brand-new position within the charity, leading the digital product and experience capability and helping build more user-centred, accessible and evidence-led ways of working across the organisation.

You’ll shape how Stroke Association designs and continually improves digital products, journeys and services for people affected by stroke, supporters, volunteers and colleagues – using digital to help them extend their reach and influence, deepen engagement and grow income so that they can achieve greater impact for people affected by stroke.

As part of the Senior Leadership Team, you’ll work with Executive Directors and alongside senior leaders across the organisation to shape priorities, enable delivery and translate strategy into meaningful digital experiences.
You’ll work particularly closely with Associate Directors for Technology, Knowledge & Insight and Marketing & Communications. Success will depend on your ability to connect expertise, build strong relationships and enable multidisciplinary teams to work together around shared outcomes.

What you’ll do
You’ll provide strategic and practical leadership for our digital product and experience capability, creating the conditions for brilliant, user-centred digital experiences and building our organisational capability to design around the needs of our users.
You will:

• Set the direction for digital product and experience, ensuring our approach is grounded in user need, evidence and the outcomes we want to achieve – including greater reach, influence, engagement and income.
• Create more coherent and joined-up digital experiences, shaping products, journeys and services that work together and make it easier for people to find, access and engage with what they need from us.
• Champion user research, service design and inclusive design, ensuring accessibility and the diverse needs and experiences of people affected by stroke are embedded throughout our approach.
• Lead and enable multidisciplinary teams, bringing together product, technology, insight, marketing, communications and other expertise to solve problems and deliver shared outcomes.
• Build experimentation, testing and learning into how we work, using evidence, analytics, user feedback and performance data to test assumptions, learn quickly and continuously optimise our digital experiences.
• Strengthen our digital marketing and discoverability, using search, analytics and digital marketing insight to understand behaviour, improve journeys and help more people find and engage with us.
• Build organisational capability in user-centred ways of working, helping colleagues across the Stroke Association develop the confidence, skills and approaches to understand user needs and translate them into better experiences.
• Shape priorities and investment, using insight and evidence to help us make good choices about where digital product and experience can make the greatest difference.
• Explore emerging digital opportunities, helping the organisation understand where new technologies and approaches can genuinely improve experience and increase our impact.
• Lead and develop people, creating an environment of trust, curiosity, collaboration, experimentation and accountability.

About you
You’ll be an experienced digital product and experience leader who combines strong professional expertise with the ability to operate strategically and practically across a complex organisation.
You’ll bring:

• Significant experience of leading digital product, digital experience or related capability at a senior level across multiple products, journeys or services.
• Strong knowledge and practical experience of product management, user research, user-centred and service design, and translating user insight into improved experiences.
• A strong understanding of digital accessibility and inclusive design, with experience of embedding accessibility throughout product and service development.
• Experience of leading and enabling multidisciplinary teams, bringing together different professional disciplines around user needs and shared outcomes.
• Experience of experimentation, testing and continuous optimisation, using data, analytics, research and user feedback to learn and improve.
• A good understanding of digital marketing, search and analytics, and how these contribute to effective end-to-end digital experiences.
• Experience of building organisational capability, helping teams adopt more user-centred, evidence-led and iterative ways of working.
• The ability to make choices and prioritise effectively across competing needs, using evidence and organisational outcomes to guide decisions.
• The credibility and communication skills to influence at senior and executive level while building trusted, collaborative relationships across an organisation.
• A relational and inclusive leadership style, with the curiosity and judgement to challenge constructively, enable others and create the conditions for people to do their best work.

You don’t need to have worked in the charity sector before. What matters is your ability to bring your expertise into a purpose-led organisation, understand our context and share our ambition to create a world where there are fewer strokes and everyone affected by stroke gets the help they need.

What we offer

• Salary: £73,000, plus London weighting depending on postcode
• Contract: Permanent
• Location: Home-based, with semi-regular travel for team and Senior Leadership meetings and other organisational activity across the UK
• Closing date: 26 September

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Purpose of the role

The Head of Fundraising and Communications is responsible for delivering our new 2026-2029 integrated fundraising and communications strategy that grows and diversifies DeafKidz International's income, raises our profile with key audiences, and ensures our storytelling authentically represents deaf children, young people and their communities.

This is a hands-on leadership role, combining strategic direction with direct delivery. You will lead a small team of 1-2 direct reports and a network of freelancers/agencies, and work closely with the CEO, Trustees and programme teams to build a high-performing fundraising and communications function to deliver our new three-year strategy.

As a member of the Senior Leadership Team, you will also contribute to organisation-wide strategy, planning and decision-making, and act as a champion for accessible and inclusive practice across the organisation.

Key responsibilities

1. Strategic leadership

• Develop and lead the implementation of a multi-year fundraising and communications strategy aligned to DeafKidz International's organisational strategy and growth ambitions.

• Set annual income targets and communications objectives, and report regularly on progress to the CEO, Trustees and Board sub-committees.

• As an SLT member, contribute to organisational planning, risk management, budgeting and culture, bringing an external, supporter-facing perspective to internal decisions.

• Identify and evaluate new income opportunities, communications channels and partnerships that support long-term sustainability.

• Support the CEO to drive proactive and strategic stakeholder engagement, coordinating and attending meetings and/or providing meetings briefs where required.

2. Income generation

• Build and develop a multi-channel fundraising programme with definitive responsibility for trust & foundations, corporate and high-net-worth fundraising; whilst supporting colleagues and partners to build and deliver individual giving, events and community fundraising activities. 

• Lead on cultivating and securing minimum five figure gifts from trusts, foundations, corporate partners and high-net-worth individuals.

• Oversee the development of compelling funding proposals, cases for support and impact reporting, working closely with programme teams to evidence outcomes.

• Ensure excellent donor stewardship and supporter journeys across all income streams, treating every supporter interaction as an opportunity to deepen engagement.

• Set, manage and report against the fundraising budget and income targets, ensuring robust forecasting and phasing.

• Ensure all fundraising activity complies with the Fundraising Regulator's Code of Fundraising Practice, GDPR/data protection law and Charity Commission requirements.

3. Communications, brand and profile

• Build DeafKidz International’s profile in the countries where we work and with new and prospective supporters

• Lead the development and delivery of an integrated communications strategy covering digital, social media, PR, media relations and the organisation's website.

• Ensure DeafKidz International's brand, messaging and storytelling are consistent, compelling and authentically centre the voices and experiences of deaf children, young people and their families.

• Ensure communications activity is aligned with income generation and strategic priorities

• Embed accessibility and inclusive communication practice across all channels and materials, including signed languages, captioning, Easy Read formats and deaf-led storytelling.

• Oversee the planning and delivery of campaigns, appeals and content (including challenge events, awareness days and fundraising appeals) that build profile and drive income.

• Manage relationships with media, PR support, ambassadors, influencers and patrons to extend reach and credibility.

• Oversee internal communications, ensuring staff, volunteers and Trustees are well informed and engaged with fundraising and external messaging.

4. Team and resource management

• Recruit, manage and develop a small fundraising and communications team as budget allows, building capability and resilience as the organisation grows.

• Manage external suppliers, freelancers and agencies (e.g. design, video, web development, BSL interpretation/translation, PR) to extend the team's capacity cost-effectively.

• Foster a collaborative, ambitious and supportive team culture, modelling DeafKidz International's values and commitment to deaf-led practice.

5. Governance and reporting

• Prepare clear, accurate reports and presentations on fundraising and communications performance for the CEO, Senior Leadership Team and Board of Trustees.

• Maintain oversight of donor and supporter data, ensuring CRM systems and data management practices are fit for purpose and compliant.

• Carry out other duties commensurate with the role as reasonably required by the CEO.

Person specification

Experience

• Significant senior-level fundraising experience within the charity sector, with a proven track record of securing five-figure and above gifts from trusts and foundations, corporate partners, and high-net-worth individuals.

• Experience leading and managing teams to deliver successful individual giving, community fundraising, and events programmes, achieving agreed financial targets.

• Demonstrable success in leading communications, marketing, digital engagement, or public relations activity within a purpose-driven organisation.

• Experience operating at a strategic and senior leadership level, including budget management, target setting, organisational planning, and reporting to trustees or boards.

• Experience managing and working effectively with freelancers, consultants, agencies, and external contractors.

• Experience developing and growing fundraising and communications functions within a small or developing charity environment, demonstrating initiative, flexibility, and resourcefulness.

• Experience of international development and/or working collaboratively with overseas partners and programmes.

• Experience within the disability, deaf, or children's sectors, or a strong understanding of the challenges and barriers faced by deaf children and young people.

Skills and abilities

• Strong strategic thinking skills, with the ability to translate organisational ambitions into practical, measurable, and costed fundraising and communications plans.

• Exceptional relationship-building and networking skills, with the confidence and credibility to engage trustees, major donors, corporate partners, and other senior stakeholders.

• Outstanding written and verbal communication skills, with the ability to tailor messages and content for a wide range of audiences and channels.

• Strong financial management skills, including budgeting, forecasting, income and expenditure monitoring, and performance reporting.

• Proficiency in the use of fundraising databases, CRM systems, and digital marketing tools.

• An inclusive and collaborative leadership style, with the ability to motivate, develop, and support a small team while fostering effective cross-organisational working.

• A sound understanding of fundraising regulation and compliance, including the Fundraising Regulator Code of Fundraising Practice, GDPR, and Charity Commission requirements.

Personal attributes

• Passionate about the mission of DeafKidz International and committed to deaf-led, child-centred, and safeguarding-first approaches. Applicants with lived experience of deafness are particularly encouraged to apply.

• Comfortable working within a small, ambitious, and fast-paced charity, balancing strategic leadership with hands-on delivery.

• Creative, resilient, adaptable, and highly motivated to achieve results.

• Committed to equality and accessibility in all aspects of their work.

• Accountable, target-driven, and committed to delivering sustainable fundraising growth.

Other requirements

• Willingness to travel throughout the UK and internationally when required.

• Willingness to learn and develop basic British Sign Language (BSL) skills.

• Appointment to this role is subject to a satisfactory Enhanced DBS check due to the organisation's work with children and young people.

Benefits

• Generous annual leave entitlement, plus bank holidays.

• Workplace pension scheme with employer contributions.

• Remote working arrangements.

• Learning and professional development opportunities.

This role profile is intended to give a general indication of the scope of the role. It is not exhaustive and may be reviewed periodically in consultation with the postholder to reflect the changing needs of DeafKidz International.

Global Head of Communications and Marketing

We are seeking a strategic and hands-on communications leader to shape the global profile of an international heritage charity and its commercial work.

Position: Global Head of Communications and Marketing
Location: Home-based in the UK, with frequent travel to London and international travel as required
Salary: £52,000 to £65,000 per annum, depending on experience
Hours: Full-time
Closing Date: 4 October 2026

The closing date may be brought forward if a high volume of applications is received.

About the Role

This is an influential leadership role responsible for developing and delivering a global communications and marketing strategy across multiple countries, audiences and channels.

Reporting to the Chief Operating Officer, you will help position the organisation as a leading heritage charity, a trusted partner for commercial collaborations and a powerful advocate for artisans and cultural heritage.

Combining strategic leadership with practical delivery, you will oversee brand, marketing, media relations, digital communications, thought leadership and internal communications. You will also lead a fully remote communications team and work closely with creative, commercial, fundraising and country teams.

Key responsibilities include:

• Developing and delivering a multi-year global communications and marketing strategy
• Strengthening the organisation’s brand and reputation across commercial, philanthropic and public audiences
• Leading global media relations, public affairs and crisis communications
• Overseeing digital channels, content, newsletters and audience engagement
• Supporting the promotion of artisan collections, exhibitions and commercial partnerships
• Developing communications that support fundraising, philanthropy and donor engagement
• Creating consistent global messaging, brand standards and approval processes
• Supporting major events, launches and external speaking opportunities
• Leading, developing and setting clear expectations for the communications team
• Managing budgets, performance measures and communications reporting

About You

You will be a highly capable and collaborative communications leader who can combine strategic judgement with creativity, organisation and attention to detail.

You will bring:

• Significant senior-level communications, marketing or corporate affairs experience
• Experience developing organisation-wide communications strategies
• A strong background in brand, reputation and media relations
• Digital communications, content and audience engagement expertise
• Experience leading and developing communications teams
• Exceptional writing, editing and storytelling skills
• Confidence advising senior leaders and supporting high-profile stakeholders
• Experience working across multiple countries, regions or cultures

Experience within cultural heritage, arts, luxury, creative industries or international development would be particularly valuable. Applications are welcomed from candidates qualified through experience.

About the Organisation

The organisation is an international charity supporting artisans and communities to protect and revitalise cultural heritage. Working across several countries, it provides training, healthcare, education and access to international markets.

Through its charitable and commercial activity, the organisation helps artisans generate sustainable incomes while preserving traditional skills, historic places and cultural identity.

Other roles you may have experience of could include Head of Communications, Head of Marketing, Director of Communications, Global Communications Director, Brand and Communications Director, Head of Corporate Affairs, Head of External Affairs or Marketing and Communications Director.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

UKHarvest is an award-winning food rescue and education charity that tackles two major challenges at the same time: food waste and food insecurity. Founded in 2016, UKHarvest rescues surplus nutritious food from growers, farmers and suppliers that would otherwise go to waste and redistributes it to support people and communities across the South of England and London. But it doesn't stop there. UKHarvest also teaches people how to make the most of that food through cooking, nutrition and food-waste prevention programmes, helping families develop the skills and confidence to eat well for less and waste less at home.

UKHarvest's commitment to combining food, education and community is perhaps best demonstrated through the Nourish Hub in Shepherd's Bush, West London. Opened in 2022, the Hub was established as a welcoming community space where people can access nutritious meals, practical support, educational opportunities and social connection under one roof. The Nourish Hub has received local and national recognition for its social and environmental impact.

Building on this successful model, UKHarvest has recently opened the Nourish Hub Café in Bognor Regis. The café reflects the same ethos that has shaped the organisation since its founding: using good food as a catalyst for positive change and building up community that surrounds it through accessible food education and affordable, healthy food.

UKHarvest is now entering a new phase. Founder Yvonne Thomson has stepped away from the organisation. A temporary interim COO has been in role for six months, providing operational continuity during the transition. The Board, led by Chair Susannah Day, is now seeking a permanent CEO to take over organisational leadership and lead UKHarvest into its next chapter.

Principal responsibilities

Strategy and leadership

• Lead the development and delivery of UKHarvest's next strategic plan.
• Translate the Board's agreed priorities into a clear, practical and measurable organisational plan.
• Ensure UKHarvest remains mission-led, evidence-informed, financially responsible and community-rooted.
• Work closely with the Chair and Trustees to ensure strong governance, good decision-making and appropriate Board visibility of key risks and opportunities.
• Financial sustainability and fundraising
• Lead the development of a proactive fundraising and income generation strategy.
• Diversify income streams, with a particular focus on unrestricted income and long-term sustainability.
• Ensure robust financial planning, forecasting, cash flow management and reserves development.
• Build relationships with funders, donors, corporate partners, local authorities and other income-generating partners.

Operational effectiveness

• Ensure UKHarvest's programmes and services are delivered safely, efficiently and to a high standard.
• Review the current service portfolio and recommend where to deepen, consolidate, stop, partner or scale.
• Oversee the review of sites, leases and infrastructure, ensuring operational decisions are mission-led, financially sound and reputationally responsible.
• Ensure systems, processes, reporting and accountability are fit for purpose.

People, culture and organisation

• Lead and support staff and volunteers through a period of change.
• Model a cohesive, positive and accountable culture across all UKHarvest locations and emobdy UKHarvest’s values of collaboration, focus, care, innovation and positivity.
• Strengthen internal communication, management capability and staff development.
• Ensure appropriate structures are in place to support wellbeing, performance and delivery.

Partnerships, profile and influence

• Act of the charity’s key ambassador and build UKHarvest's profile and influence
• Develop strategic partnerships across corporate, public, charitable and community sectors.
• Strengthen external messaging so UKHarvest's distinctive model is clear, compelling and consistent.
• Represent UKHarvest with funders, policymakers, partners, media and sector networks.

Governance and risk

• Support the Board in reviewing and strengthening governance and organisational foundations.
• Ensure effective risk management, safeguarding, compliance and charity governance.
• Provide clear and timely reporting to the Board.

Person specification

Essential experience

• Senior leadership experience in a charity, social enterprise, mission-led organisation or relevant public/private sector setting.
• A track record of leading organisations, teams or substantial programmes through change.
• Strong financial literacy, including budget management, forecasting, cash flow oversight and income diversification.
• Experience of fundraising, income generation, partnership development or commercial/social impact funding.
• Experience of building and managing senior teams, organisational culture and staff engagement.
• Ability to work effectively with a Board or equivalent governance structure.
• Credibility with external stakeholders, funders and partners.
• Experience of developing and delivering strategy in a complex operating environment.
• Understanding of community delivery, social impact, food systems, sustainability, education, poverty, health inequalities or related fields.

Essential qualities

• Mission-led and values-driven.
• Clear, calm and confident in a period of transition.
• Financially disciplined and strategically practical.
• Empathetic but willing to make difficult decisions.
• Collaborative, partnership-minded and externally credible.
• Able to honour a founder legacy without being overawed by it.
• A strong communicator with staff, volunteers, trustees, partners and funders.
• Comfortable balancing operational realities with long-term strategic ambition.

Desirable experience

• Experience of leading an organisation after a founder transition.
• Experience in food waste, food redistribution, food education, community development, sustainability or social justice.
• Experience of scaling, franchising, licensing or replicating education/community models.
• Experience of working across multiple sites or geographically dispersed teams.
• Experience of strengthening brand, external communications or public influence.
• Experience of developing unrestricted income and corporate partnerships.
• Understanding of charity governance, safeguarding and regulatory compliance.