586 Senior relationship manager jobs

Scope and senior accountability

Hold delegated senior responsibility for the performance, quality, workforce, safeguarding and development of the children and family services portfolio.

Lead EHWP+ as a key commissioned programme, ensuring that delivery remains aligned with contract requirements, local need, agreed outcomes and Spring North’s values.

Hold senior accountability for the effective management and delivery of counselling and therapeutic services within the portfolio, including service quality, practitioner practice, professional standards, supervision arrangements and continuous improvement.

Balance strategic direction with strong operational grip, intervening early where delivery, safety, quality, finance or partnership performance is at risk.

Contribute to whole-organisation leadership, growth, resilience and culture as an active member of the Senior Leadership Team.

4. Key accountabilities

4.1 Strategic leadership of children and family services

• Develop and implement a clear strategic direction for EHWP+ and the wider children and family services portfolio, aligned with Spring North’s organisational strategy and local commissioning priorities.
• Maintain a strong understanding of the changing needs of children, young people, parents and carers, using data, lived experience, professional insight and community intelligence to shape priorities.
• Create a more connected portfolio by linking existing services, clarifying pathways and reducing gaps, duplication and avoidable hand-offs for families.
• Promote early help, prevention, relationship-based and strengths-based approaches that improve emotional health, wellbeing, resilience and family outcomes.
• Keep abreast of policy, legislation, evidence and emerging practice affecting children, young people and families, translating these into proportionate action.

4.2 EHWP+ programme leadership and delivery

• Provide senior leadership and direction to the EHWP+ team, creating a shared focus on access, quality, outcomes, partnership delivery and continuous improvement.
• Lead the operational delivery of counselling and therapeutic provision, ensuring clear service models, referral and allocation arrangements, appropriate caseload management, safe thresholds, effective practitioner deployment and consistent therapeutic practice across employed teams and delivery partners.
• Ensure counselling and therapeutic interventions are delivered by appropriately qualified and competent practitioners, with suitable induction, supervision, continuing professional development and access to specialist or clinical advice where required.
•  Ensure that service plans, capacity, resources and delivery arrangements are sufficient to meet contractual commitments and respond appropriately to local need.
• Establish clear management arrangements, decision-making routes and performance expectations across employed teams and delivery partners.
•  Review delivery data, caseload or activity information, outcomes, waiting times, feedback and emerging risks; agree and monitor corrective action where required.
• Ensure that the voice of children, young people, parents and carers is visible in-service design, review and improvement.
• Support effective mobilisation, change and service redesign when contracts, need or evidence require a different delivery response.

Lead a respected counselling charity and help shape the future of mental health support in our community.

If you're an inspiring leader who combines strategic thinking with a hands-on approach, this is an opportunity to make a lasting difference. As our new Head of Centre, you'll lead an established, BACP-accredited charity with an excellent reputation for delivering affordable, high-quality counselling and professional training across West Kent and East Sussex.

For almost 40 years, The Counselling Centre has been committed to ensuring that everyone can access professional counselling, regardless of their financial circumstances. We are now looking for an exceptional leader to build on this legacy, strengthening our financial sustainability, developing new partnerships and expanding our impact to meet the growing demand for mental health support.

Reporting to the Chair of the Board of Trustees, you will provide both strategic and operational leadership across the organisation. You'll work closely with our dedicated staff, volunteers and trustees to ensure we continue to deliver outstanding counselling, training and community services while identifying opportunities for growth, innovation and long-term sustainability.

This is a varied and rewarding leadership role. You'll oversee the day-to-day running of the charity, lead financial planning and income generation, develop relationships with funders, commissioners, businesses and community partners, and act as an ambassador for The Counselling Centre across the local area. You'll also champion our values, nurture a positive organisational culture and ensure we continue to meet the highest standards of governance and professional practice.

We're looking for someone who brings senior leadership experience, commercial awareness and a genuine commitment to improving mental health. You'll be an excellent relationship builder with experience of developing partnerships, generating income and leading organisational change. Most importantly, you'll be motivated by our mission and excited by the opportunity to help shape the next chapter of our organisation.

Why join us?

• Lead a respected charity with an outstanding reputation built over almost 40 years.

• Make a genuine difference to the lives of people in your local community.

• Work alongside a committed Board of Trustees, experienced staff and dedicated volunteers.

• Help shape the future direction and growth of an ambitious organisation.

• Enjoy a flexible part-time role (21 hours per week) with hybrid working.

• Competitive salary of circa £50,000–£55,000 per annum pro rata, contributory pension, 25 days' annual leave (pro rata) plus bank holidays, and Christmas closure.

If you're looking for a leadership role where your strategic vision, commercial skills and passion for community impact can make a real difference, we'd love to hear from you.

Wycombe Refugee Partnership is at a crucial stage as a charity, having experienced rapid and exponential growth since early 2024. The needs and situations of those it supports are constantly changing, and the charity is looking for someone with energy and a passion to respond to these new challenges.

The Operations Manager is responsible for the overall management and development of the charity. Working closely with the Board of Trustees, the postholder will ensure that the charity is well managed, financially sustainable, legally compliant and continues to provide high-quality support for asylum seekers and refugees.

The role combines strategic leadership with practical day-to-day management and requires someone who is comfortable working in a small organisation where flexibility and initiative are essential.

About the role

We’re looking for a motivated and committed policy manager to join our policy, evidence and influencing team. In this role, you’ll help deliver change for people affected by breast cancer by leading our policy work on early diagnosis (including breast screening and cancer waiting times) as well as our work on improving services for people at increased risk of breast cancer. This role manages a senior policy officer. 

You’ll use insight from patients and healthcare professionals, data and research to develop evidence-based policy positions. And you’ll build strong relationships with external stakeholders to enable you to influence to deliver policy change. You’ll work with colleagues across the team and wider organisation to take our priorities to supporters, MPs, decision-makers and the media.

About you

With experience of working in relevant policy roles to deliver significant change, you’ll be an excellent communicator, well-organised and able to work under pressure to tight deadlines.  You’ll be confident working with a wide range of people and have experience of supervising or managing people. You’ll also have an excellent understanding of the policy and influencing landscape that Breast Cancer Now works in.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

£46,000 to £49,500 per annum London based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria
If you’ve any immediate questions please email

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date Sunday 27 September 2026 11:59 pm

Interview date Wednesday 7, Thursday 8 October 2026

Join Liver UK at an exciting point in our development.

Liver UK is the national charity for people affected by liver disease and liver cancer. We provide expert information and support, raise awareness, promote prevention and earlier diagnosis, influence policy and ensure the voices of people affected by liver disease are heard.

Following the coming together of the British Liver Trust and Children’s Liver Disease Foundation, we are now Liver UK: one charity supporting people of all ages and with all types of liver disease.

We have strong foundations, an ambitious strategy for 2026–2032 and a clear goal to make liver health a national priority. We are now moving from a period of transformation into one focused on delivery, growth and impact.

We are looking for an experienced, highly organised and confident Senior Administrator to play a central role in helping our organisation run effectively.

The role

This is much more than a traditional administration role.

You will be at the heart of our day-to-day operations, providing high-quality administrative and operational support across Liver UK and working with colleagues at all levels, including our Senior Management Team.

We are looking for someone who enjoys creating structure, improving processes and finding ways to make how we work more efficient and effective. You will manage a varied workload, keep important actions moving, coordinate organisational processes and help ensure agreed deadlines are met.

You will need to be confident and appropriately persistent. You’ll build good relationships with colleagues, while also being comfortable following things up, challenging constructively and having clear and confident conversations about deadlines, priorities and standards.

You will also provide day-to-day supervision and support to our office-based Apprentice, helping them to organise their workload, develop their skills and build confidence in their role.

What you’ll be doing

· Providing senior administrative and operational support across the charity.

· Coordinating meetings, diaries, travel, events and other organisational activity.

· Managing central telephone and shared email services.

· Proactively following up actions, information and approvals across teams.

· Supervising and supporting our Apprentice and overseeing office-based volunteers.

· Maintaining accurate information within Raiser’s Edge and other organisational systems.

· Supporting data quality, GDPR and records management.

· Managing routine supplier arrangements and office contracts, obtaining good value and negotiating where appropriate.

· Supporting staff technology and systems, including laptops and telephony administration.

· Coordinating our monthly all-staff Touchpoints.

· Supporting office facilities, health and safety, publications and stock.

· Helping improve systems, processes and ways of working across Liver UK.

About you

You will already have significant experience in a busy administration, office operations or organisational support role.

You’ll be exceptionally organised, reliable and comfortable taking ownership rather than waiting to be directed. You’ll be able to manage competing priorities, spot what needs to happen next and see tasks through to completion.

Just as importantly, you’ll have the confidence and interpersonal skills to work effectively with colleagues at all levels, combining diplomacy and positive working relationships with appropriate challenge.

You’ll have strong written and verbal communication skills, excellent attention to detail and good IT skills. Experience of databases, CRM systems or similar organisational systems is important, while experience of Raiser’s Edge, the charity sector or a health environment would be an advantage.

Experience of supervising, coaching or supporting another member of staff, apprentice or volunteer would also be valuable.

You’ll enjoy supporting someone early in their career, providing encouragement, clear expectations and constructive feedback to help them build confidence, develop their skills and succeed in their role.

Why Liver UK?

Liver disease and liver cancer are among the UK’s fastest-growing and most under-recognised health challenges. They affect people of all ages, and the need for earlier diagnosis, better treatment, prevention and support has never been greater.

This is an opportunity to join a committed national charity at an important point in its development and to take on a role where strong organisation behind the scenes has a real impact on what the wider charity can achieve.

Please apply through CharityJob with your CV and a covering letter explaining why you are interested in the role and how your experience meets the requirements set out in the Job & Person Specification.

We will review applications and interview suitable candidates as they are received, so we may close the vacancy early. We therefore encourage you to apply as soon as possible.

We are committed to equality, diversity and inclusion and welcome applications from candidates with a wide range of backgrounds and experiences.

We offer a range of benefits for our employees:

• 25 days elective annual leave (FTE), plus bank holidays.
• Life assurance 4x your salary starting from date of employment.
• 5% employer pension contribution, rising to 7.5% at 15 months and 10% at 27 months service (optional on contribution increase).
• BUPA Wellbeing Health Expenses plan; including dental, prescriptions and optical cover.

And many more…

To organise the Finance Department and all its functions to ensure timely delivery of complete, accurate information to all users in order to minimise risk and maximise efficiency.

Location: This is a hybrid role based in our Folkestone Office, with the number of days spent in the office to be discussed and agreed with the successful candidate, taking into account the needs of the role.

Working Hours: Office open officially from 9am to 5.30pm (Mon-Fri) and 9am-4pm on Fridays.

Responsibilities

• To manage all banking and Treasury functions, ensuring all payments are properly authorised and funds are invested in the best manner.
• To manage the Finance Department, its staff and software systems.
• To ensure the appropriate delegation of tasks and responsibilities to the Finance & Administration Officer and overseeing their development and training.
• Maintaining a thorough understanding of, and ensuring the integrity of the financial reporting, Nominal Ledger and costing structures, internal controls and monthly processes 
• To manage all Payroll and Pension functions for UK and Overseas staff, ensuring full PAYE and NIC compliance, and processing MAFI pension contributions.
• To ensure all staff understand their payroll and pension matters, and help with understanding their tax situations, ensuring that overseas staff are on the correct tax (NT) code. Making staff aware when they need to take independent financial advice.

Job Activities:

 General

• Working with the Finance Director to understand the budgeting and reporting practices.
• Maintaining a thorough understanding of, and ensuring the integrity of the financial reporting, Nominal Ledger and costing structures, internal controls and monthly processes.
• Working with the Finance Director to ensure a clean and timely year end audit.
• Supporting Finance Director with special projects.

 Treasury Management

Primary responsibility for and management of:

• Ensuring that liquid funds are always available to fulfil planned expenditure.
• Ensuring that funds are held so as to attract the best rate of interest.
• To research the best options for investment and consult with the Finance Director.
• To ensure that all funds are invested in-line with charity policies.

Banking

Primary responsibility for and management of:

• All bank-payment related software. This includes NatWest Bankline, NW ClearSpend and Bacway IP.
• All domestic and foreign bank accounts.
• Ensuring account balances are maintained at agreed levels and movement of funds as required.
• Organisational banking requirements including daily monitoring of transactions and resolution of any arising queries and issues.

Primary contact for:

• All domestic and foreign banks (NatWest – including Relationship Manager, Corporate Service team, foreign exchange dealer, Bank of Ireland Euro account,
• WorldPay & Stripe (Credit Card processing) and BACS (Direct Credit and Direct Debit processing)
• Software Providers

 Payroll

Primary responsibility for and management of:

• Preparation, processing and payment of monthly Payroll and month end procedures to deadline.
• Adherence to HMRC rules and requirements ensuring MAF is protected from avoidable fines thereby minimising compliance costs.
• Advising Overseas Staff on matters of Tax and NI.
• Maintenance of the Payroll software and database.
• Driving process improvements across the Payroll function.

Primary contact for:

• HMRC
• Payroll Software Provider
• UK and Overseas Staff

Additionally:

• Providing guidance on Payroll related matters to Senior Management and Staff
• Providing reporting and analysis to HR and SLT as required
• Co-responsibility along with HR for advising monthly payroll changes
• Providing audit support specific to payroll and expenses

Pension

Primary responsibility for and management of:

• Preparing monthly submission and electronic transmission for payment of employer and employee pension contributions to Pension Scheme Provider for UK, Overseas and MAF International staff.
• Calculating, deducting, collating and validating personal pension contributions, and resolving any arising anomalies.

Arranging meetings with all Staff and IFA.

Primary contact for:

• Pension provider
• Death in service benefit provider
• UK and Overseas Staff
• MAF International
• Independent Financial Adviser (IFA)

Tasks common to all staff:

1. Role modelling of organisational values and beliefs - to contribute to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer meetings.
2. To participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader.
3. To keep line manager informed of all relevant and timely information.
4. At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner.
5. To abide by Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet.

Terms:

• As a senior appointment at least 36 hours per week but in addition those required to achieve the agreed responsibilities, with up to an hour for lunch daily, unpaid. Hours should be agreed with line manager.
• Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings on weekends or evenings.
• Annual leave entitlement of 22 days per year (pro rata) plus the 8 paid public holidays per year.
• Non contributory pension scheme (10%) of salary.
• Permanent, or 1 year fixed term contract.

As Corporate Partnerships & Sponsorship Executive, you will play a key role in securing and managing corporate sponsorship for a range of events, including the world-renowned International Symposium on ALS/MND. This brand-new opportunity offers the chance to work across research, fundraising, campaigning and policy, helping to create sustainable income that supports people affected by motor neurone disease (MND).

Working with national and international corporate companies and partners, you will develop tailored sponsorship opportunities, deliver excellent stewardship and help create outstanding experiences for sponsors and supporters. This is an exciting opportunity to take ownership of high-profile sponsorship activity, develop strategic partnerships and contribute to the success of internationally recognised events.

As Corporate Partnerships & Sponsorship Executive, your work will help generate sustainable income that supports people affected by MND. improve care, fund research and campaign for people affected by MND.

Main Responsibilities

• Secure sponsorship income from national and international corporate organisations, including pharmaceutical and biotech companies
• Lead sponsorship activity for the International Symposium and other Association-wide events
• Identify, research and develop new sponsorship opportunities and prospect pipelines
• Create tailored corporate sponsorship proposals and presentations
• Build and maintain strong relationships with sponsors, prospects and key stakeholders
• Deliver excellent sponsor stewardship before, during and after events
• Plan and coordinate fundraising activity across events to maximise income and engagement
• Work collaboratively with research, fundraising, events and partnership teams to develop new opportunities
• Monitor performance, maintain CRM records and provide income and impact reporting

About You

Essential

• Experience securing corporate sponsorship, partnership income or significant corporate gifts
• Experience working with pharmaceutical, biotech or related industry organisations
• Strong understanding of the ABPI Code of Practice 2024
• Excellent communication skills, including proposal, presentation and bid writing
• Ability to build credible relationships with corporate partners and senior stakeholders
• Willingness to travel across the UK, with occasional international travel, evening and weekend work as required

Desirable

• Experience engaging corporate partners around scientific research or innovation
• Experience delivering or supporting fundraising activity at events
• Experience using CRM systems to manage relationships and income

Hybrid working Expectations: One day per week Northampton office attendance required. Willingness and flexibility to attend meetings andevents as required – this includes the opportunity to attend our 37th International Symposium, this year hosted in Amsterdam!

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. The official job title for this role is Corporate Development Executive (Sponsorship).

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters. 

We are seeking an experienced and proactive Senior Communications Officer to help raise the profile of International Health Partners and showcase the life-changing impact of our work around the world. Working closely with colleagues, partners and stakeholders, you will lead the development of compelling communications, build strong partnership stories and support the growth of an organisation dedicated to improving access to essential medicines for vulnerable communities. 

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

This is an exciting opportunity for an experienced communications professional who thrives on storytelling, stakeholder engagement and strategic communications. You'll collaborate across IHP to identify and develop powerful stories, create engaging content across multiple channels and lead communications activity that supports organisational priorities and partnership growth.

From developing partnership campaigns and impact stories to creating digital content and communications materials, you will help increase awareness of IHP's work, demonstrate the value of our partnerships and support our mission of improving access to essential medicines worldwide. 

For further details regarding responsibilities and person specification, please see the job description.

About you

We're looking for someone who combines excellent communications expertise with creativity, initiative and strong relationship-building skills.

You will have:

✅ Excellent writing, editing and storytelling skills
✅ Experience developing communications for different audiences and channels
✅ Strong project management and organisational skills
✅ The ability to influence and advise stakeholders with confidence
✅ A keen eye for detail and commitment to producing high-quality content
✅ A proactive, solutions-focused mindset
✅ Experience evaluating communications activity and using insight to improve performance

Experience working within a charity, not-for-profit or purpose driven-organisation is desirable. 

Why join IHP?

This is an opportunity to use your skills and expertise to make a genuine difference. You will join a passionate and collaborative team committed to ensuring more people can access the medicines they need, regardless of circumstance.

Our Christian faith inspires our mission and values, and we are committed to demonstrating compassion, integrity and excellence in everything we do. Staff regularly spend time together in prayer and, as such, there is an occupational requirement for the successful candidate to have a personal commitment to the Christian faith.

We value our people and offer a supportive and flexible working environment, alongside a range of benefits including:

• 25 days annual leave plus bank holidays (pro-rated for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Applicants must have the legal right to work in the UK.

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

Dean Farm Trust is seeking an experienced and compassionate Sanctuary Operations Manager to take responsibility for the day-to-day leadership and operational management of our 32-acre animal sanctuary near Chepstow.

Home to 200 rescued animals, including pigs, cows, sheep, goats, equines and birds, Dean Farm Trust provides a home for life to animals in need. This is a senior, hands-on leadership role with animal welfare at its heart.

The Sanctuary Operations Manager will lead our on-site team, working through our Team Leaders to ensure the Sanctuary operates safely, effectively and to the highest standards of animal welfare. The role will oversee staffing and rotas, volunteer development, recruitment and training, budgets and resources, facilities and maintenance, land and pasture management, health and safety, compliance, contractors, projects and the operational delivery of Sanctuary events and activities.

We are looking for someone with strong leadership and people-management experience who is confident managing a busy operational environment and developing both staff and volunteers. You will need to be organised, practical and able to balance the immediate demands of running a sanctuary with longer-term planning and improvement.

This is an important appointment for Dean Farm Trust as we strengthen our operational structure and build a sustainable future for the Sanctuary. The successful candidate will work closely with the Director and Trustees while taking real ownership of Sanctuary operations and providing strong, consistent on-site leadership.

A genuine commitment to animal welfare and to the values of Dean Farm Trust is essential.

Please read our full Candidate Pack before applying. It includes the complete Job Description, information about Dean Farm Trust and further background on why we are recruiting for this role now.

North-West GCSE Resits Senior Programme Coordinator
Our charity delivers a series of interventions that help disadvantaged learners in Further Education to secure gateway English and maths qualifications that unlock opportunities. These interventions include our award-winning GCSE Resit Tuition Programme, for those resitting GCSEs, our Functional Skills Tuition Programme, supporting those on or aspiring to undertake apprenticeship programmes, and training and resources to support teachers and leaders of English and maths in Further Education.

Our benefits include: 

• 36 days of holidays per year (including bank holidays) 

• Ongoing learning and development opportunities 

• Flexible hybrid and remote working 

• Cycle to work scheme 

• Employee Assistance Programme 

• Termly ‘in-person’ team development days at our offices in London 

• The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development. 

About the role

As a Senior Programme Coordinator, you will lead the day-to-day delivery across a portfolio of partner colleges. Acting as the main point of contact for students, tutors and college staff, you will build strong working relationships, maintain a consistent on-site presence and ensure programmes are delivered smoothly, professionally and in line with agreed standards and KPIs. 

You will take ownership of programme performance across your portfolio, with a particular focus on student enrolment, attendance, and session dosage targets. You will oversee programme logistics, monitor delivery quality, and work proactively to maximise student participation and tutor effectiveness. This role requires strong organisational skills, attention to detail and the ability to respond quickly and effectively to operational challenges. 

You will also play an important role in maintaining high-quality partnerships with colleges, ensuring stakeholders receive clear communication, accurate reporting and responsive support throughout programme delivery. Alongside this, you will contribute to wider organisational priorities, including safeguarding, tutor development, programme improvement and initiatives that strengthen student outcomes.

As a Senior Programme Coordinator, you will be expected to role model best practice to the wider Programme Coordinator team, working collaboratively to problem solve, and work with your Programme Manager to ensure strategic approaches to meeting KPIs. This is a highly collaborative, delivery-focused role suited to someone who enjoys a challenge, is confident managing relationships.

MAIN DUTIES & RESPONSIBILITIES

See recruitment pack 

ABOUT YOU

You will: 

• Thrive in a busy, fast-paced environment and enjoy managing multiple priorities effectively.
• Be passionate about improving outcomes for young people, with a genuine commitment to tackling educational inequality.
• Enjoy working collaboratively with colleagues, tutors and college partners to achieve shared goals.
• Be comfortable working independently, taking ownership of your workload and delivering results with minimal supervision.
• Demonstrate initiative and a proactive approach, identifying opportunities and resolving challenges effectively.
• Be highly organised, detail-oriented and able to manage competing demands without compromising quality.
• Take accountability for your work and be confident making decisions and driving progress.
• Be resilient, adaptable and solutions-focused when responding to challenges.
• Be motivated by working in a mission-driven organisation where your contribution has a direct impact on learners' success and future opportunities.

The closing date for applications is 9:00am on Monday 28 September. Applications received after this time will not be considered.

NEXT STEPS

Suitable candidates will be contacted after the closing date. Screening calls will take place on the Thursday 1st & Friday 2nd October. These will take place online.The first-round interviews will be held online onTuesday 6th October & Wednesday 7th October, followed by a second in-person interview Thursday 15th October(London). You will be able to expense your travel for this interview. 

We value diversity and actively encourage applications from people of all backgrounds, particularly individuals from ethnically diverse communities who are currently underrepresented in our sector. We are committed to building an inclusive workplace where everyone feels they belong.

For full details on responsibilities please see the recruitment pack. 

Senior Exercise and Wellbeing Officer

21 hours (3 days per week) Fixed-term contract to 31 March 2027, (potential to become permanent subject to funding) / Salary £18,211 Per annum (£30,352 Full Time equivalent)

A rewarding and varied role where you will make a real difference to the health, wellbeing and independence of older people.

Age UK Croydon is looking for an enthusiastic and motivated Senior Exercise and Wellbeing Officer to help guide our Healthy Lifestyles Service. Our Healthy Lifestyles Service delivers a range of activities including seated and standing exercise programmes, health checks, social engagement opportunities, health hubs and Memory Tree Cafés for people living with dementia and their carers. Services are delivered across community venues and care homes throughout Croydon.

About the Role

As our Senior Exercise and Wellbeing Officer, you will play a pivotal role in improving the health, wellbeing and independence of older people across the community. Working closely with the Healthy Lifestyles Service Manager, you will help shape and deliver a range of meaningful activities while providing day-to-day support and guidance to staff and volunteers.

Key responsibilities include (but are not limited to):

• Leading, supporting and motivating two Exercise and Wellbeing Officer and a dedicated team of volunteers.

• Delivering engaging seated and standing exercise sessions that help participants improve their mobility, strength, balance and confidence.

• Building and nurturing strong relationships with care homes, community venues, health professionals and partner organisations to maximise our reach and impact.

• Supporting the planning, development and continuous improvement of health and wellbeing programmes that make a real difference to people's lives.

This is a varied and rewarding role, offering the opportunity to combine leadership, partnership working and direct service delivery while helping older people stay active, connected and independent.

About You

We are looking for someone who is energetic, approachable and committed to supporting older people to live healthier, more connected lives. 

You will have:

• Level 2 Fitness Instructor qualification, Exercise Referral qualification, Otago Exercise Programme, REACT qualification, or another relevant physical activity, fitness, falls prevention or rehabilitation qualification.

• Experience of monitoring projects and reporting on outcomes and performance.

• Knowledge of the health and social care sector

• Strong communication, organisational and administrative skills

• Good IT skills, including Microsoft Office and database systems.

• Experience or qualifications in health promotion, nutrition, health checks, chair-based exercise or group exercise delivery.

• Experience of risk assessment and health and safety management. 

Closing date for applications: 28th September 2026

Interview Dates: TBC

 This post is subject to a Disclosure and Barring Service check

As the Programme Manager, you’ll own and drive the planning, governance and delivery of major cross charity fundraising appeals, including a significant capital appeal that forms a key part of the Charities’ long term fundraising ambitions. 

The Programme Manager is accountable for the effective governance and delivery of these programmes across multiple teams within the Charities Directorate, ensuring that priorities are clear, dependencies are actively managed, risks are addressed, decisions are made at the right level, and programmes are ready to deliver key milestones and intended outcomes. 

You will ensure programmes are underpinned by: 

• Clear governance, decision-making and escalation structures 
• A single, accurate view of programme performance, progress, risks, dependencies and readiness 
• Clear ownership and accountability for delivery 
• Effective mechanisms for identifying and resolving issues before they impact programme outcomes. 

Acting as a key interface between the Charity and the Trust, you will build trusted relationships with senior stakeholders, influence and challenge where appropriate, align competing priorities and ensure critical dependencies are actively managed. You will use judgement to identify when issues require escalation, intervention or senior decision-making. 

You will provide leadership across programme governance and performance, chairing senior cross functional forums and ensuring that decisions, actions and accountabilities are clear and followed through. You will intervene where necessary to resolve delivery challenges, challenge unrealistic assumptions or plans, and protect programme outcomes. 

 Beyond immediate appeal delivery, the Programme Manager leads horizon scanning to identify opportunities that leverage appeal success for sustainable fundraising growth, working with teams like Supporter Experience to embed donor retention and long-term income strategies into our work. 

The Programme Manager will be an experienced programme leader who can take accountability for complex, multi-stakeholder programmes; bring clarity and structure to ambiguity; influence senior stakeholders and cross-functional teams; and exercise sound judgement to resolve challenges, manage competing priorities and protect programme outcomes. 

As part of a small Strategy, Planning & Innovation team, the Programme Manager will also champion project management best practice across the directorate, building the tools, capability and ways of working that enable consistent high-quality delivery. 

Key Responsibilities

 Programme and project Leadership (approx. 40% of role) 

• Lead the planning, governance and successful delivery of major fundraising appeals, ensuring clear milestones, ownership, risk management and cross-team collaboration. 
• •Design and embed the tools and ways of working that will enable effective decision making and governance across appeal delivery. 
• Work with teams across the Charity and the Trust to translate programme objectives into clear plans, priorities and actions that support successful delivery. 
• Identify, assess and manage programme risks, issues and interdependencies, intervening where necessary to maintain momentum and protect delivery. 
• Maintain strategic oversight of the major appeals funding pipeline, ensuring opportunities are effectively tracked, prioritised and progressed across teams. 
• Use data, insight and horizon scanning to identify emerging risks and opportunities, bringing forward recommendations that support long-term fundraising growth. 

Management of stakeholders and interdependencies (approx. 40% of role) 

• Act as the primary liaison between the Charities Directorate and the Trust, ensuring strategic alignment, effective decision making and management of critical programme dependencies. This means you’ll be onsite at the hospital and hospital offices on Lambeth Palace Road frequently and regularly. 
• Build trusted relationships with senior stakeholders across the Charity and the Trust, including those more senior, providing constructive challenge, influencing decisions and securing alignment around programme priorities and delivery. 
• Provide programme leadership through chairing appeal boards and senior governance forums, ensuring strategic decisions are made, owned and acted upon. 
• Lead cross-functional working groups that co-ordinate delivery across teams, resolve challenges and maintain progress against programme objectives. 
•  Use judgement and insight to bring the most important strategic issues, risks and opportunities to the right forum at the right time, enabling leaders to make informed decisions and stay ahead of emerging challenges. 
• Lead stakeholder engagement that builds understanding, confidence and commitment to the major appeals programme, ensuring all stakeholders remain aligned on priorities, decisions and progress. 

Project management best practice (approx. 20% of role) 

• Design and embed a project management toolkit that empowers teams to lead consistent and high quality projects in their own business areas. 
• Build project and programme management capability across teams by coaching, influencing and challenging colleagues to adopt effective approaches and ways of working, improving the consistency and quality of delivery across teams. 
• Partner with the Strategy and Planning Manager to shape business planning tools, processes and mechanisms that drive collaboration, enable iteration and strengthen delivery across the directorate. 

 Work environment The post holder should expect to:

•  Work in a hot desk environment, at least two days a week in the Charity’s office, hospital and hospital offices. 
• Be responsible for the input and maintenance of databases and files relevant to the post requirements. 
• Will occasionally be required to attend events in the evening and at weekends (eg board meetings, launch events). 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Expertise

Skills, abilities, and attributes

• Strategic thinker who can translate organisational priorities into co-ordinated programme delivery while balancing immediate delivery requirements with longer-term opportunities. 
• Skilled at designing practical governance and ways of working that drive decisions and progress. Excellent stakeholder management skills, with the ability to influence, challenge and build alignment with senior stakeholders, including those more senior. 
• Proactive and decisive, with the confidence and judgement to intervene when delivery is at risk. 
• Able to lead governance forums and facilitate discussions that translate strategy into clear decisions, actions and accountability. 
• Confident leading through complexity and ambiguity, managing risk and interdependencies across multiple strategic projects and teams and holding others to account without direct line management responsibility. Champions robust project management whilst remaining flexible and pragmatic in delivery. 
• Uses data, insight and evidence to inform decisions, test hypotheses and drive continuous improvement. 
• Open to change as a necessary part of improvement, and able to deliver despite uncertainty. 
• Collaborative and communicative, with the ability to appeal to hearts as well as minds. 
• Committed to embedding diversity, equity and inclusion. Committed to continuous learning, formally and informally. 

Knowledge, experience and qualifications

• Significant experience leading complex programmes or projects involving multiple stakeholders, workstreams and dependencies. 
• Track record of successfully leading the delivery of high-profile programmes or initiatives in complex, fast-moving environments. 
• Experience designing and embedding governance, reporting and ways of working that improve delivery, accountability and decision making. 
• Proven ability to influence senior stakeholders, including those more senior, in a matrix or hierarchical environment.
• Knowledge of fundraising, ideally both high value and mass market, and ideally in an NHS or health context. 
• Experience leading delivery across cross-functional teams and managing complex interdependencies without direct line management responsibility. 

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Farm Discovery Programme Manager

Salary: £40,170 | Home-based | 35 hours per week | Permanent

This is a varied senior role combining programme leadership, team and contract management, quality assurance, safeguarding, data and financial oversight, partnership development and programme improvement.

You’ll ensure our Farm Discovery team has the clarity, support and resources they need to deliver consistently high-quality educational experiences for children from disadvantaged communities. You’ll also use data, feedback and evaluation to improve the programme, develop partnerships and contribute to its future growth and development.

We’re looking for someone who:

• Has a strong track record in programme management and leading complex delivery
• Is outstanding at enabling and leading educators and dispersed teams
• Understands the primary education context in England
• Can build strong relationships with schools, farmers, funders and partners
• Has experience of quality, safeguarding, health and safety and risk management
• Is confident using data, managing budgets and improving systems and processes
• Can communicate effectively and work collaboratively across an organisation
• Shares our commitment to creating meaningful opportunities for children experiencing disadvantage

The role is home-based, with regular travel across England and North Wales, including overnight stays, an essential part of the role. Reasonable travel and accommodation expenses are covered.

Hours: 35 hours per week, with flexible working arrangements considered, including slightly reduced or compressed hours for the right candidate.

Closing date: Thursday 8 October 2026, midday.
CVs not accepted for this role. Please see our website for more information.

Summary of Main Duties and Objectives of the Job:

· Assist in planning and delivering outreach activities.

· Supervise outreach staff and volunteers.

· Build relationships with community partners.

· Monitor and report on outreach performance.

· Deputise for the Group Manager when required.

· Promote a culture of empowerment, trauma-informed practice, and continuous improvement.

Support the Group Manager to :

· Design and implement outreach strategies to engage diverse communities.

· Develop community-led projects and initiatives that promote mental health and wellbeing.

· Ensure service user voices shape outreach and development activities.

· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.

· Monitor and evaluate service performance, using data and feedback to inform improvements.

· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.

· Contribute to the strategic development of community services, identifying opportunities for innovation and growth.

· Support tendering and funding applications, working with colleagues to develop compelling proposals.

· Build and maintain relationships with commissioners, funders, and community partners.

· Support the professional development of staff and volunteers through supervision, appraisal, and training.

· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.

· Lead safeguarding practice within therapeutic services, ensuring robust policies and procedures are in place.

• Identify and manage risks, reporting to senior leadership as required.
• Ensure service users are meaningfully involved in the design and delivery of services.
• Promote services through outreach, networking, and partnership working to reach underserved communities.
• Prepare reports for internal and external stakeholders, including the Board of Trustees.
• Represent Rochdale and District Mind at external meetings, forums, and events.

General principles for all Mind staff:

1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.

2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.

3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.

These responsibilities are subject to annual review and may need to be adjusted in line with service developments.