Services manager jobs

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years. 

We are looking for a Corporate Partnerships Manager to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.

Working with our Assistant Director of Development, this is an opportunity to play a key role in developing and maintaining the charity’s key relationships with businesses that are local, national and international in stature. 

The role will include stewardship of your own portfolio of the charity’s most critical corporate supporters and oversight of our corporate staff engagement programme. This is a dynamic and varied role - ranging from taking senior representatives from a corporate supporter to watch our programme in action, bidding for a major new partnership, rolling your sleeves up to meet a tight deadline, to managing and developing your team members. 

The role at a glance

Contract:
Full-time, permanent

Start date:
September 2026 (or as otherwise agreed)

Working hours:
09:00-17:30, Monday to Friday. 

Our Head Office team typically works in-person 4 days per week with 1 day from home. The in-person time will mainly be in the office with other members of the team, but will also include regularly attending meetings and events at corporate partners and hosting them on visits to IntoUniversity centres.

Salary: 
£40,000 - £46,000 (including £2,800 London contribution) Depending on experience

Location: 
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ

Annual Leave: 
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)

User Voice is looking for a passionate, committed individual with personal lived experience of the criminal justice system to join our team as a Lived Experience Consultant.

This role is central to ensuring that the voices of people in the justice system shape the services that affect them. You’ll work in HMP Northumberland as well as a range of community‑based projects regionally, and occasionally nationally. Some projects will require significant travel, so flexibility is essential.

This role involves independent travel to multiple sites each week – therefore a valid UK driving licence and access to a reliable vehicle would be significantly beneficial for this role. You must be off prison licence or community sentence to apply, as this role is subject to HMPPS clearance, and you will be required to draw keys.

Terms  & Conditions

• Part-time
• Permanent 
• £27k- £30k depending on experience (pro-rata)
• Bank holidays plus 25 days holiday (pro-rata)
• You must be off community order / prison license
• Probationary period: Six months

We are seeking dedicated and compassionate Caseworkers to join our Adult multi-crime team based in London. These are hybrid roles working from home and our office in Singer Street, London at least once per week.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Independent Victim Advocate you will be ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS's Service Model. You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.

You will develop, deliver and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users. In order to:

• support those affected by crime in understanding and asserting their rights and entitlements
• understand their journey through the criminal justice and legal systems including the Victims Code of Practice
• facilitate access to additional services
• establish healthy coping mechanisms
• provide practical support and information

You will directly support service users, who may be affected by all types of crime. You may work within a specialist area, for example concentrating on one crime type, or a certain demographic of victims.

You may, in some services, be responsible for elements of volunteer management. This may include the development and case management oversight of a cohort of volunteers who will contribute to the service, in line with VS's policies and volunteering ethos and approach.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you passionate about making a difference to the lives of young people and families? Are you an organised, proactive individual with a passion for fundraising and community support? If you're looking for a rewarding role where your work will have a direct impact, then we would love to hear from you.

About Ignite Life

Ignite Life is a small, grassroots charity based in Bristol that aims to support young people and families overcome adversity through three services: youth counselling, youth 1:1 mentoring and a community food bank. It was founded in 2019 to plug the gaps in provision for vulnerable young people at risk of slipping through the net.

Ignite Life believes that every young person, regardless of their background, deserves equal access to the support that they need to thrive.

About the role:

This is an exciting opportunity for an organised and motivated individual to play a key role in supporting the sustainability and growth of Ignite Life’s services.

The successful candidate will lead on fundraising activities, helping to secure income through grants, trusts and foundations, corporate partnerships and community fundraising initiatives. They will also contribute to monitoring and demonstrating the impact of our services, ensuring funders and stakeholders can see the difference that their support makes.

Alongside fundraising responsibilities, the successful candidate will oversee the day-to-day coordination of our food bank service, working closely with volunteers, community partners and service users to ensure that the service operates effectively and responds to local need.

This role would suit someone looking to develop their career within the charity sector while gaining experience across fundraising, project management and community service delivery.

75%: Fundraising

• Identifying, drafting and submitting bids for fundraising and grants.
• Explore corporate fundraising avenues.
• Research required for future fundraising and bid writing.
• Researching and reporting on the efficacy and impact of existing services provided by the charity.
• Managing current projects and successful funding rounds, including report writing and budgeting.
• Leading on our community fundraising events such as our Annual Fun Day.
• Supporting with social media. 

25%: Food Bank Management

• Managing food bank service delivery.
• Managing volunteer recruitment for the food bank and rota scheduling.
• Responsible for coordinating FareShare order and ensuring there is enough stock at the food bank through food shops and surplus food collection.

Skills, Knowledge and Capabilities

Essential:

• Experience of supporting charity fundraising activities, community events, income generation or grant applications.
• Strong written communication skills which can be transferrable to writing clear monitoring reports and funding applications.
• Experience coordinating projects, events, volunteers, or community activities.
• Good organisational and time-management skills with the ability to manage multiple priorities.
• Ability to build positive relationships with funders, volunteers, community partners and stakeholders.
• Able to work independently and use initiative.
• Understanding of and commitment to supporting young people and families facing disadvantage.

Desirable:

• Experience of writing successful grant applications.
• Experience working within the charity or voluntary sector.
• Experience recruiting, managing, or coordinating volunteers.
• Experience organising community fundraising events.
• Knowledge of food banks, food poverty, or community support services.
• Full UK driving licence and access to a vehicle.

We’re looking for candidates who can demonstrate the skills, experience, knowledge and qualities listed above. But we also know that great people don’t always tick every box on a job description. If you don’t meet every single requirement but believe your transferable skills or lived experience could make you a strong fit, we’d still love to hear from you. Studies have shown that women and people from Black, Asian, Mixed Heritage and other ethnically diverse backgrounds often hesitate to apply unless they meet all the criteria.

How to apply

Please submit your CV and cover letter by 5pm on Monday 20th July.

About The Role

Do you have demonstrable experience of working in a high-performing, busy press office, operating at pace to respond to news and media enquiries while managing competing deadlines? Are you an advanced communicator with the skills to manage a team and build stakeholder relationships effectively? 

We are recruiting for a Media Manager to join on a full-time basis, working 35 hours per week, on a permanent contract. This is a home-based role, with occasional travel required for in-person team meetings and events.

This is an exciting opportunity for an experienced communications professional to join our award-winning and ambitious National Media Team, to build on our success so far in making dementia a priority.

As Media Manager you will help deliver some of the biggest moments in Alzheimer’s Society’s calendar, working closely with large parts of the organisation, including our regional, celebrity, social media and research communications colleagues, to inform, inspire and engage our audiences.

You will line manage and support a Media Officer to deliver high quality and impactful national media coverage aligned to organisational priorities. You will take a leading role in devising, delivering and evaluating integrated national media plans that support Alzheimer’s Society priorities and campaigns, in addition to producing high standard media materials, including press releases, pitches, key messages, spokesperson briefings, and photography and video briefs.

Interviews for this role have been provisionally scheduled to take place via MS Teams during the week beginning Monday 10th August.

About you

Joining us, you’ll have demonstrable experience of working in a high-performing, busy press office, operating at pace to respond to news and media enquiries while managing competing deadlines. You’ll have the ability to engage media effectively and build relationships with journalists, possessing established contacts within the media industry.

You’ll also have a proven track record of securing impactful national media coverage, with a good understanding of news values and what drives coverage with advanced writing and verbal communication skills.

Crucially for this role, you’ll have the necessary interpersonal and relationship-building skills to both line manage effectively and influence a variety of stakeholders. You’ll also have the ability to manage projects with good organisational skills and the attention to detail required for you to meet deadlines reliably in time-sensitive situations.

What you’ll focus on:

- Showing bravery and creativity, taking a leading role in devising, delivering and evaluating integrated national media plans that support Alzheimer’s Society priorities and campaigns.
- Providing day-to-day account management of key media campaigns and key areas e.g. services, fundraising, research and influencing, assigned by Senior Media Manager.
- Line managing a Media Officer to deliver high quality and impactful national media coverage aligned to organisational priorities.
- Producing high standard media materials, including press releases, pitches, key messages, spokesperson briefings, and photography and video briefs.
- Providing an effective, professional press office service, by taking part in a reactive press office rota and an out-of-hours rota.
- Work with internal subject-expert teams to analyse and translate complex data, information or issues, to inform media statements, press releases and briefings.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project we are recruiting a Case Manager to cover the Cumberland area.

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

This role is based at Workington or Carlisle Police Station, Cumberland, Cumbria, and involves regular travel. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.

You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will support individuals to make meaningful changes and contribute to improved quality of life and safer outcomes-helping offenders move away from the criminal justice system.

You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.

We are seeking experienced professionals from domestic abuse, offender rehabilitation, or mental health backgrounds who bring strong case management expertise and a passion for behaviour change. This role involves delivering one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children.

These posts will be subject to an Enhanced DBS Disclosure.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Job Role: Procurement Manager – part time

Salary: £24,000 per year (full time equivalent £40,000)

Hours: 22.5 hours per week

Contract type: Fixed term contract – 12 months

Location: Bath

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About The Role:

As Procurement Manager, you’ll play a key role in ensuring our services are supported by high-quality, cost-effective contracts that deliver real value. You’ll lead on all aspects of procurement, overseeing the end-to-end process, from planning and sourcing through to contract negotiation and ongoing supplier management.

This is a varied and impactful role, where you’ll manage a diverse portfolio of contracts, including areas such as building maintenance, cleaning services, and energy provision. You’ll work closely with internal teams and external partners to ensure compliance, drive efficiencies, and maintain high standards across all services.

You’ll bring a strategic approach to procurement while remaining hands-on, identifying opportunities for improvement, building strong supplier relationships, and ensuring contracts align with organisational values and operational needs. If you’re passionate about delivering value and making a tangible difference behind the scenes, this is an exciting opportunity to do just that.

What You’ll Be Doing:

• Lead and manage end-to-end procurement and tendering processes, ensuring compliance with the Procurement Act for both above and below threshold contracts.
• Collaborate with internal teams to develop specifications and tender documentation, while maintaining accurate, auditable records of all procurement activity.
• Oversee procurement systems, and contracts register, ensuring data is up to date, transparent and well-managed.
• Provide expert advice, drive continuous improvement, and ensure all activities deliver value for money while supporting ethical and local sourcing priorities.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

You can view the full job description by clicking here.

What We’re Looking For:

• CIPS Level 4 qualified (minimum) with strong experience in public sector procurement and a solid understanding of the Procurement Act 2023 and full procurement cycle.
• Excellent communication skills, with the ability to confidently manage and review high volumes of complex documentatio
• Highly organised with strong attention to detail, able to manage time effectively and meet deadlines in a fast-paced environment.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role

As part of an ongoing strategy of development, SCAA are looking for a highly motivated, focussed and committed individual to support the growth of our corporate partnerships programme. Working closely with the Partnerships Manager, you’ll play a key role in identifying, securing and developing partnerships that generate sustainable income and create meaningful impact for our charity.

This is an exciting opportunity for someone who enjoys building relationships, spotting opportunities and delivering exceptional donor experiences.

The Partnerships Fundraiser will support on the securing of new partnerships and take the lead on stewarding our corporate partner portfolio. They will join a dynamic team who are passionate about supporting our corporate partners, demonstrating the contribution they make to our critical service through their donations of time and money.

This role will be based either in Perth, at Scone Airport, or at our Aberdeen base, at Aberdeen Airport. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours of work will be Monday—Friday, 9am—5pm but it should be noted that this role will require the successful candidate to occasionally work at weekends and during the evenings. This role will also require the successful candidate to travel regularly to partner locations within Scotland.

About You

Essential

• Experience working in a similar role managing partnerships between businesses and/or charities either within the commercial or charity sector.
• Experience developing donor-focussed communications.
• Experience of working with relevant CRM databases and a commitment to capturing donor relationship details through the use of these systems.
• Knowledge of appropriate fundraising regulations.
• Excellent interpersonal skills to establish meaningful connections with our partners.
• Research skills to support the recruitment of new partners.
• Ability to build successful relationships with a range of stakeholders including donors, volunteers, ambassadors, board members and other senior stakeholders.
• Excellent written and verbal communication skills
• Ability to demonstrate a commitment to delivering excellence and continuous improvement.
• Keen attention to detail and ability to complete tasks including all administration around tasks and archiving key materials for learning and review.
• Ability to conduct thorough reviews of projects against KPIs.
• Ability to work within a team, adopting a collaborative approach to working with colleagues, whilst also able to work independently, being pro-active and self-sufficient.
• Proficient IT skills, including the use of the Microsoft Office suite.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone during the week commencing the 27th July 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 19th July 2026. 

CONTEXT

An estimated 12,000 men are raped every year and 76,000 sexually abused or assaulted. Yet just 4% of men will tell someone. Of those who do, it takes on average 26 years to do so.

Survivors UK provides specialist support to (cis and trans*) men and boys, and to non-binary people, who have been raped, sexually assaulted or abused. Our aim is to help any man, boy, or non-binary person, to have the confidence to tell someone what’s happened to them, and to know that it’s OK to seek help. When they do, we want to ensure they have access to the right support so they can deal with the impact of their experiences.

We provide emotional support, information and signposting to survivors and anyone worried about someone they know, through a national website and webchat service (open till 8pm most evenings). Last year, 2,600 people contacted us via our webchat services and social media.

In London, we are the only organisation providing specialist services for men and boys, including individual counselling and therapeutic groupwork, available till 9pm six days a week. Across London, we provide the capital’s only Independent Sexual Advisor (ISVA) Service that helps men and boys through the criminal justice system.

ABOUT THE ROLE

This is an exciting role at Survivors UK which combines counselling and practical support, specifically to the (circa) 150 people who refer themselves for individual counselling with us each year. You will work specifically with young people aged 13+ and people from Black, Asian and Multi-Heritage communities who have experienced sexual violence.

The people served include those with clinical mental health diagnoses, drug and alcohol dependencies, at risk of suicide, homelessness or involved in the sex industry. You will need to be a highly skilled counsellor with experience of dealing with very vulnerable clients, willing to work flexibly and on your own initiative. Importantly, you will be a compassionate person, able to blend therapeutic work with practical support and care.

Main responsibilities include:

• Provide counselling and practical support interventions to boys, men, trans people and non-binary people from the BAM community who have been raped, sexually abused or assaulted with high levels of need and who are most vulnerable.
• Deliver counselling interventions by phone, video calling and face-to-face with clients 13+ years old.
• With clients, develop action plans to help them address emotional and practical needs and ensure clients can engage with a flexible service.
• An ability, interest and commitment to working and developing a therapeutic approach that is culturally attuned to Black, Asian and Multi and Dual Heritage clients.
• Maintain accurate and timely client case notes, ensuring adherence to confidentiality, safeguarding and data protection procedures.
• Support the monitoring and reporting to funders on the development and delivery of the service.

This post is subject to an enhanced DBS Clearance
 

PURPOSE

• Provide counselling and practical support interventions to boys, men and non-binary people who have been raped, sexually abused or assaulted with high levels of need and who are most vulnerable.
• Collaborate with clients to discover what their needs are from our service
• Support the monitoring and reporting to funders on the development and delivery of the service.

KEY OUTCOMES

• Survivors who are highly vulnerable and distressed will have access to a service that meets their needs, with improvements in their overall health and wellbeing.
• A reduction in harmful behaviours, such as less suicidal ideation, reduced drug & alcohol use, reduced incidences of self-harm.
• Survivors who are leading chaotic lifestyles report feeling more stable, better able to cope and better supported.

RESPONSIBILITIES

1. Service Delivery

• Deliver counselling interventions by phone, video calling and face-to-face
• Maintain accurate and timely client case notes, ensuring adherence to confidentiality, safeguarding and data protection procedures.
• With clients, develop action plans to help them address emotional and practical needs and ensure clients can engage with a flexible service.
• Provide regular and timely communications with clients so that they are encouraged to remain with the service.
• Attend clinical supervision.
•  
• Liaison and Promotion
• Maintain good working relationships with other support services associated with the client.

1. Monitoring, evaluation and dissemination

• Collect and accurately record one-to-one contact data, including presenting issues, client notes, socio-economic demographics, using Survivors UK Salesforce database.
• Monitor individual client’s progress through the outcomes monitoring framework.
• Where appropriate, and within safeguarding and data protection policies, collate qualitative client stories for reporting back to funders, evidencing need and service user opinion.
• Ensure all clients are aware of and have access to the organisation’s complaints policy.

1. General Duties

• Be responsible for administrative functions associated with the role, including accurate record keeping and filing.
• Provide input and comment on the development of Survivors UK policies and procedures and ensure you follow established procedures.
• As a member of a small team, contribute to the development of new initiatives and services in response to client need.

The post-holder will be required to carry out additional duties from time to time. Such duties will be commensurate with the role.

Survivors UK is an equal opportunities employer.

PERSON SPECIFICATION

Experience and qualifications

• A BACP, UKCP or BABCP accredited counsellor, psychotherapist or CBT practitioner.
• Completed at least 3 parts of EMDR training. Potential for completion of the training to be offered with the role
• At least 2-years’ experience of working with highly vulnerable clients in a counselling and/or support service.
• Knowledge of trauma informed practice
• Demonstrable caseload management, with experience of undertaking initial counselling assessments.
• Experience of using creative approaches such as art, drama or play when working therapeutically with children and young people.
• Proven track record in helping clients who are experiencing high levels of distress and/or chaotic lifestyles, to improve their health and wellbeing.
• Efficient and accurate use of outcomes monitoring frameworks, such as CORE, Outcomes Star, or similar

Skills, knowledge and competences

• Strong understanding of the experiences, needs and impact of rape, sexual abuse or assault on (cis and trans*) men and boys, and on non-binary people
• Self-motivated and a self-starter: high level of confidence to develop and deliver a new service.
• A mature, calm and empathic manner: able to engage with clients who have challenging needs and deal with highly emotional and stressful situations.
• Strong communication skills: able to build trusting relationships and rapport with clients and interact and engage effectively with external agencies.
• Adherence to confidentiality and boundary policies and practices.
• High degree of flexibility in approach to working with clients and the wider team.
• Positive attitude and willing to contribute to developments, improvements and changes more broadly within Survivors UK.
• Competent administrator and highly organised: committed to maintaining accurate client records and reporting on performance.
• Demonstrable commitment to equal opportunities, with a non-judgemental approach to helping men, non-binary and trans people
• A commitment to pursuing professional excellence, personal development and learning.

Major Donor Manager

Salary: £42,000 - £45,000 per annum (DOE)
Location: Stevenage, Hertfordshire (Hybrid – minimum 2 days per week in the office)
Contract: Permanent, Full-time (37.5 hours per week)
Closing Date: Applications reviewed on a rolling basis
Occupational Requirement: Practising Christian (Equality Act 2010 Schedule 9 applies)

Build transformational relationships. Change lives.

At Mercy Ships UK, we're on an exciting journey of growth. With ambitious plans for the next five years, a growing supporter base and a renewed focus on philanthropy, we're looking for an experienced and passionate Major Donor Manager to help secure transformational support for one of the world's most impactful healthcare charities.

This is a unique opportunity to develop meaningful relationships with high-net-worth individuals and major donors, connecting them to a mission that brings hope, healing and lasting change to communities across Africa.

About Mercy Ships

Mercy Ships is a global Christian charity that uses hospital ships to deliver free, life-changing surgeries and healthcare services to people who would otherwise have little or no access to safe medical care. For more than 40 years, Mercy Ships has worked alongside governments and local healthcare professionals to strengthen health systems and create sustainable change.

Since 1978, Mercy Ships has:

• Impacted more than 2.88 million people
• Performed over 122,000 surgical procedures
• Delivered more than 556,000 dental procedures
• Trained over 55,000 healthcare professionals
• Worked in more than 55 countries around the world

Our mission is simple yet profound:

Following the 2,000-year-old model of Jesus, we bring hope and healing to the world's forgotten poor.

The Opportunity

As Major Donor Manager, you will play a key role in developing and growing Mercy Ships UK's major donor programme. Working closely with the Director of Philanthropy and Partnerships, you will build relationships with individuals capable of making five-figure gifts and develop tailored stewardship journeys that inspire long-term philanthropic support.

This is a highly relational fundraising role, ideal for someone who enjoys connecting with people, understanding their motivations and creating opportunities for transformational giving.

Key Responsibilities

You will:

• Develop and manage a pipeline of approximately 100 major donor prospects.
• Identify, research and cultivate new major donor opportunities.
• Build strong relationships with current and prospective supporters.
• Secure and steward five-figure gifts in support of Mercy Ships' programmes.
• Create personalised donor engagement and cultivation plans.
• Prepare compelling proposals, reports and impact updates.
• Represent Mercy Ships at donor meetings, events and networking opportunities.
• Collaborate with colleagues across philanthropy, marketing and communications.
• Use CRM data and insight to manage donor relationships and track progress.
• Support the delivery of ambitious fundraising and income targets.

About You

We're looking for a skilled relationship fundraiser who can demonstrate:

Essential Experience

• Proven experience securing and managing major gifts or high-value relationships.
• Experience securing four or five-figure gifts from individual donors.
• A track record of achieving income targets through relationship-based fundraising.
• Experience identifying and cultivating high-net-worth individuals.
• Experience building relationships with senior stakeholders or philanthropists.
• Strong experience using CRM systems to manage supporter engagement.

Essential Skills

• Outstanding relationship-building and stakeholder management skills.
• Excellent written communication skills, including proposal writing.
• Strong presentation and influencing abilities.
• Excellent networking skills.
• Ability to manage multiple priorities and relationships effectively.
• High attention to detail and strong organisational skills.

Personal Qualities

You will be:

• A committed Christian who supports the mission, vision and values of Mercy Ships.
• Passionate about seeing lives transformed.
• Self-motivated, proactive and results-focused.
• Professional, credible and confident when engaging external stakeholders.
• Collaborative, positive and adaptable.

Why Join Mercy Ships?

This is a rare opportunity to join a growing philanthropy team at a pivotal moment in our development. You'll have the chance to build meaningful relationships, secure transformational gifts and directly contribute to life-changing healthcare programmes across Africa.

Benefits Include:

• 25 days annual leave plus bank holidays
• Additional annual leave for length of service (up to 30 days)
• Up to 7% employer pension contribution
• £1,000 annual learning and development budget
• Employee Assistance Programme
• Free onsite parking
• Travel and training loan schemes
• Hybrid and flexible working arrangements

Additional Information

This role will involve regular travel for donor meetings and occasional evening and weekend events. There may also be opportunities for international travel.

Due to the nature of the role and the need to represent Mercy Ships authentically within Christian supporter communities and networks, there is an occupational requirement for the successful candidate to be a practising Christian.

Apply Now

If you are an experienced relationship fundraiser who is passionate about building meaningful donor partnerships and helping transform lives through healthcare, we'd love to hear from you.

Please submit your CV and a covering letter outlining your suitability for the role and your motivation for joining Mercy Ships UK.

Applications will be reviewed as they are received, and we reserve the right to close the vacancy early if a suitable candidate is identified.

Hope. Healing. Transforming Lives.

Are you an experienced public affairs professional who wants to help shape policy that improves the lives of seriously ill children and their families?

Great Ormond Street Hospital Charity is building a new policy and advocacy function, and we're looking for a Senior Public Affairs Manager to play a central role in its development.

Working alongside our recently appointed Head of Policy, you'll help establish how we influence government, Parliament and the wider health system building relationships, shaping campaigns and ensuring the voices of children, young people and families are heard where it matters most. 

This is a unique opportunity to help define a new role within an evolving team. You'll have the freedom to shape our approach, influence organisational priorities and build strong partnerships across Westminster, government, the health sector and the charity community. If you're looking for a role where you can genuinely make your mark, we'd love to hear from you.
 

Salary

The salary for this role is £50,534 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead GOSH Charity's parliamentary affairs activity, building trusted relationships with MPs, Peers, APPGs and parliamentary committees to progress our policy priorities.
• Develop and deliver public affairs strategies that influence policy and improve outcomes for seriously ill children and their families. 
• Build productive relationships with senior stakeholders across government, arm's-length bodies, charities and the health sector. 
• Lead the development of high-quality parliamentary briefings, consultation responses and policy engagement materials.
• Work across fundraising, communications and marketing teams to deliver campaigns that engage supporters and strengthen our policy influence. 
• Represent GOSH Charity externally, building our profile and ensuring our voice is heard in key policy discussions. 
• Help shape and develop our new policy function, identifying opportunities to strengthen our influencing approach as the team grows. 

Skills, Knowledge and Expertise

• Significant experience delivering successful public affairs or parliamentary engagement programmes.
• Strong understanding of how Parliament, government and policy-making processes work, with experience influencing at different stages of policy development. 
• Experience developing policy campaigns and engaging supporters or external stakeholders to influence change. 
• Excellent relationship-building skills, with the confidence to work with senior political, governmental and sector stakeholders. 
• Outstanding written and verbal communication skills, including producing high-quality briefings for senior audiences. 
• Strong strategic thinking and political judgement, with the ability to identify opportunities and navigate complex stakeholder environments. 
• A collaborative approach, with the ability to influence across teams and bring people together around shared objectives.

Trainee Recovery Worker

SSJ&I Alcohol and Drug Service

Southampton

37 hours per week, including evenings and weekends

Part-time roles will be considered

Salary Scale: 20 - 23 (£25,947 - £27,780 per annum)

 

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

Based within the SSJ&I Alcohol and Drug Service in Southampton, you will be part of a team that offers a wide range of vital interventions, including one-to-ones, therapeutic group work, needle exchange, and prescribing interventions to people recovering from challenges with drugs and alcohol.

In this role, you will:

• Support Journeys: Work directly within the service to support a small, identified group of people throughout their treatment and recovery journey.
• Deliver Person-Centred Care: Use a person-centred approach to empower people who want to make changes to their lives, helping them access the interventions that matter most to them.
• Build Connections: Create strong relationships with key partner agencies and stakeholders to support robust joint working relationships and holistic client care.
• Expand Your Reach: As you develop your skills and confidence, you will increase your work outside of the main office, providing needs-led support in community settings and alongside partner agencies.

Who We're Looking For

This role is a fantastic opportunity for growth and is ideal for:

• Emerging Professionals: Anyone looking to start a career within this service area who is excited to learn, develop, and pursue a long-term career in substance use support services.
• People with Lived Experience: People with lived experience of homelessness, mental health challenges, and/or substance use, who can safely use their personal insights to inspire, empower, and support others.
• Flexible Team Members: Someone who can work within a flexible 37-hour working week, which will include evening and some weekend work.

Essential Qualities and Skills

To thrive in this role, you will need to bring or develop the following qualities:

• Core Attributes: You must be self-reflective, highly motivated, and excited to bring your own unique understanding and experience to the team.
• Engagement & Relationships: The ability to engage meaningfully and empathetically with service users, building strong, positive, and collaborative working relationships.
• Boundaries & Risk Management: The confidence to maintain clear, healthy professional boundaries and a solid understanding of the importance of safe risk management.
• Sector Knowledge (or a Passion to Learn): Some understanding—or a keenness to gain an understanding—of the impact of substance use, withdrawal, and the range of interventions and support available to help people improve their quality of life.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: This will be a rolling open advert until all vacancies are appointed. 

Interview date: We will be reviewing applications as they are received and contacting shortlisted applicants to offer an interview date. 

Should you not hear from us within 14 days of submission, please assume you have been unsuccessful on this occasion. 

 

About the role

We are now seeking an experienced and compassionate People and Wellbeing Manager to join us on an interim basis and help lead us through an exciting period of organisational development.

This is a newly established role created as part of our growth journey. Historically, HR responsibilities have sat within our Operations function, but as the organisation has expanded, we recognise the need for dedicated HR leadership to strengthen our people practices, wellbeing offer, and organisational culture.

This is a hands-on role that will lead our HR, wellbeing, recruitment, learning and development, and people culture activity.

You will act as a trusted and impartial point of contact for staff, freelancers, and sessional workers while helping us embed sustainable HR systems, processes, and ways of working that will support the organisation into its next phase.

About The Music Works

The Music Works is a Gloucestershire charity that transforms young lives through music. We’re specialists in working with young people in challenging circumstances to help them reach their full potential in music, in learning and in life. We work with over 3,000 young people a year in schools and our four community studios in Gloucester, and the Forest of Dean. Our approach is youth-led, with young people involved at every stage of planning and delivery.