Supporter services officer jobs

KEY RESPONSIBILITIES:

Supporting the CEO

• Assist and support the CEO in the fulfilment of his/her responsibilities, including (but not limited to):
• Diary and other contact management, meetings booking and confirmation, including judgement on the level and appropriateness of engagement.
• Assist the CEO to prepare slide decks and other materials for presentations.
• Liaise with the Travel Officer and other departments to ensure all travel arrangements are made for the CEO as required. Liaise with internal and external stakeholders to schedule meetings with the CEO and to ensure venues and arrangements are well prepared.
• Meeting, greeting and booking rooms for any external visitors, acting in a friendly and professional manner.
• Circulating the agenda, booking rooms and capturing notes for Executive Team meetings.
• Ensure stakeholder contact details are kept current on ParalympicsGB’s  contact database.

Supporting the Board and ParalympicsGB’s governance

• In collaboration with the Chair and the Head of Governance and Compliance:
• Agree timings, locations and logistics for Board meetings, including booking rooms and providing refreshments.
• Ensure agenda and Board papers are uploaded to the Teams channel for Board members to access and assist with issues Board members may have accessing Teams.
• Prepare email responses, letters, briefing papers and other documents as required by the Chair in connection with BPA business.
• Support Board members in arranging meetings in connection with ParalympicsGB business
• Plan for Board members attendance for the Games, being the key point of contact sharing information with both the Board and internal planning teams.
• Support the Head of Governance and Compliance in preparing and managing member meetings, including NPC meetings, Election meetings and Annual General Meetings. Leading on:
• Ensure timings, venues and agendas are communicated to members and papers are made available to members.
• Book rooms for member meetings and arranging refreshments.
• Send out invitations and papers, collate the guest list, confirm numbers, accessibility & dietary requirements
• Ensuring changes in member contact details are kept current on the BPA’s contact management database.
• Support the Head of Governance and Compliance in processes around electing and appointing Board members, including appointment letters and induction information.

Events

Working closely with the Events and Projects Manager and internal event leads, help to coordinate the planning and delivery of the entire portfolio of ParalympicsGB external events. Ensure all events are planned and delivered to a consistent high quality.

• Ensure planning deadlines are met in a timely manner and that internal and external stakeholders have been consulted with as required.
• Provide expertise to event leads to ensure ParalympicsGB events address accessibility in the planning and delivery, and that all events have a consistent look and feel.
• Ensure all Health & Safety risk assessments are done and risks are being managed.
• Coordinate all room/venue bookings and catering arrangements
• Support with venue research and recces and attend venue planning meetings
• Send invites, manage responses and FAQs.
• Coordinate any additional logistics required e.g. gifting, branding, movement of equipment
• If required, provide event support on the day and/or arrange colleague support on the day.
• Work with colleagues to ensure lessons learnt from previous events are embedded into future planning.

Other

• Project Lead for Games Time Ticketing ensuring the successful delivery of this complex Games workstream.
• Support on the planning of major projects, such as Team Lodge and leading on the planning of project workstreams as required
• Provide support with planning and coordination of the ParalympicsGB Guest programme.
• Manage the ParalympicsGB inbox ensuring responses are provided in a timely manner and information is disseminated as required.

PERSON SPECIFICATION

ROLE REQUIREMENTS - SAFEGUARDING

Due to their engagement with the ParalympicsGB teams at both the Summer and Winter Games, an assessment process may be undertaken to determine whether or not the post-holder requires a DBS Disclosure and Barring Service (DBS) List check.

KNOWLEDGE SKILLS AND EXPERIENCE

Essential

• Excellent organisational and administrative skills

• Excellent interpersonal and verbal communication skills
• Precise attention to detail
• Well-developed time management skills, including the ability to set and meet deadlines and to prioritise work

• Strong written/ presentation skills
• Ability to self-start and be proactive in determining priorities and tasks

• Ability to manage projects

• Highly proficient in Microsoft Office tools including Word, Excel, Powerpoint and Outlook.
• Plenty of experience working in Microsoft Teams and with Sharepoint

Desirable

• Awareness of and sensibility towards disability issues
• Experience of a multi-stakeholder environment such as a membership organisation
• Experience of working in the high-performance sport system
• Experience of working in a charity or not-for-profit organisation

BEHAVIOURAL COMPETENCIES AND QUALITIES

• Ability to operate with absolute discretion on confidential matters, with an understanding of when to escalate issues as appropriate
• Innovative and self-assured, able to work alone and self-manage
• Ability to build strong professional relationships and work within a team environment
• Working with integrity and honesty to gain the confidence and respect of others
• Committed, enthusiastic and motivated
• Willingness and desire to entertain new ideas and seize opportunities
• Willingness to accept and encourage constructive challenges
• A willingness to do what is needed to get the job done

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.  

VALUES

ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working in partnership with others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.

As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB member is expected to adhere to: 

Excellence

Everything we do reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better. 

Respect

Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.

Integrity 

We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do. 

Role description, January 2026 

Reports to: Senior Consultancy and Training Manager 

Direct reports: None

Location: Unit 7, Finsbury Business Centre Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE,                               hybrid 

Status, hours:    Permanent, full-time – 35 hours p/w 

Salary: Grade D - £32,254 - £35,560 depending on skills, knowledge, and experience. Includes 11% London Weighting which is based on one day a week in the office. 

Role Summary

The Training & Consultancy Officer will work closely with the Senior Consultancy and Training Manager, and Director of Consultancy and Training to deliver significant elements of activity. The post holder will be responsible for the administrative duties in the team which include responding to prospective and current training clients, creating booking forms, invoicing and liaising with our team of associates.

Key Tasks and Responsibilities  

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.

We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination. 

Deadline for us to receive your application: strictly 9am, 11 February 2026. The online application form gives a date and time stamp to all applications.  

We will aim to get back to you by: 13 February 2026.All applicants will receive a response.  

Interviews: Wednesday 18th February (please save the date!)

Job Title: Public Affairs & Policy Lead – Devolved Nations

Job Type: 12-month contract

Hours: 21 hours/ week

Department: External Affairs

Salary: Pro rata £22,173 – £23,205 (FTE £36,955 - £38,509)

Reports to: Director of External Affairs

Location: Hybrid – COSRH Office (London Bridge), home working. For anyone wishing to work remotely in Scotland, Wales and Northern Ireland, home working with occasional travel to London will also be considered. Generally, travel to Scotland, Wales, Northern Ireland and where applicable, London, should be assumed to occur at least 12 times a year in total.

The role:

The Policy and Public Affairs Lead for Devolved Nations will drive CoSRH’s engagement and policy work in Scotland, Wales, and Northern Ireland. This key strategic liaison role will support the Director of External Affairs in enabling delivery of the CoSRH’s Hatfield Vision across all UK nations, and in supporting CoSRH members and interests in Scotland, Wales and Northern Ireland.

For this new role, we are seeking an experienced and forward-looking individual interested in developing the strategic and influencing work of CoSRH in Scotland, Wales and Northern Ireland, and in ensuring that CoSRH represents members and their interests across the UK.

Who we are:

The College of Sexual and Reproductive (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Key tasks:

 a. Stakeholder engagement:

• Lead CoSRH’s stakeholder engagement programme in Scotland, Northern Ireland and Wales - influencing policy debate, contributing to building internal capacity on devolved and regional issues, and in building key relationships.
• Collaborate with colleagues across CoSRH to develop and deliver a strategic programme of engagement across Scotland, Wales, and Northern Ireland, ensuring that the work of member committees in devolved nations feeds into wider CoSRH activity, inclusive of the Hatfield Vision, and that the CoSRH President maintains appropriate oversight at Taskforce level. 
• Manage internal and external relationships with key individuals and organisations including parliamentarians, civil servants and policymakers in the devolved governments of Scotland, Northern Ireland and Wales; staff and member representatives of sister organisations like British Association for Sexual Health and HIV  and Royal College of Obstetricians & Gynaecologists, and nation-specific networks and collaborative groups such as Cross-Party Group for Women’s Health in Scotland, and Women’s Health Wales.
• Develop, deliver, and evaluate plans for specific areas of policy and stakeholder engagement work, including influencing decision-makers, building, and strengthening support among key regional and national stakeholders in the devolved nations.
• Working in collaboration with the Director of External Affairs and Chairs of the CoSRH Scotland, Wales and Northern Ireland Committees, to represent CoSRH at a variety of conferences, meetings, and events across the three devolved nations.

b. Policy, Public Affairs & Partnership Building

• Monitor the external environment for issues that may impact on SRH, and help identify, analyse and grasp opportunities to influence policy and public opinion relevant to CoSRH’s work within the three devolved nations, outlining CoSRH’s position/response to policy and public opinion developments.
• Develop and oversee the effective monitoring of parliamentary activity in the devolved nations in relation to sexual and reproductive healthcare and related interests.
• Produce policy briefings for the organisation’s leadership including President, Officers and CEO as relevant.
• Advise on, assimilate evidence for and produce responses to external consultations issued by Government departments and other relevant agencies across the three devolved nations, consulting with members and drawing on relevant policy documents.
• Engage with CoSRH members, policy makers and the public across the three devolved nations including supporting the CoSRH Media and Communications Manager role where necessary, helping with media and social media output.

c. Committee support

• Work with the CoSRH External Affairs & Membership & Engagement Teams to provide secretariat support as required to CoSRH’s member committees in Scotland, Wales and Northern Ireland.
• As required, work with the CoSRH External Affairs & Membership & Engagement Teams as well as devolved nation chairs to develop and implement meetings and their agendas, record actions and discuss strategic approaches to the delivery of actions with relevant leaders. 
• As required, work with the CoSRH External Affairs & Membership & Engagement Teams  to ensure that the work of member committees in devolved nations feeds into wider CoSRH activity, inclusive of the Hatfield Vision, and that the CoSRH President maintains appropriate oversight at Hatfield Vision Taskforce level. 

Key skills and attributes

 Essential:

• Proven public policy experience, ideally within the health sector, with a good understanding of devolved policymaking and influencing opportunities.
• Knowledge of the healthcare systems across the three devolved nations.
• Experience in developing relationships with a broad range of stakeholders, including developing partnerships for collaboration on joint initiatives, projects and/or events, in order to deliver organisational impact.
• Demonstrable experience of drafting clear and engaging briefings and policy submissions, tailored to different audiences.
• Ability to work proactively and independently supporting colleagues in nations as well as part of a broader team function.
• Demonstrable evidence of supporting the delivery of business priorities and delivering stakeholder engagement plans.
• Ability to manage a varied workload with flexibility and adaptability.
• Ability to quickly grasp complex issues and provide analysis.
• Outstanding attention to detail
• Excellent prioritisation and time-management skills.

Desirable:

• Experience of working in charity and/or membership organisation.
• Experience of organising parliamentary or stakeholder events.
• Knowledge of sexual & reproductive healthcare policy.

Join our team and contribute to the exciting work of the External Affairs team - influencing policy and practice through evidence-based advocacy as well as raising awareness of SRH among our partners, members and the wider public across the UK.

A flexible approach to working hours is necessary as there are some evening meetings in various locations and, with occasional travel possibility elsewhere in the UK, although many of them take place virtually.

 NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

We offer a range of benefits at CoSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• ­Training and development

To Apply

To apply please follow this link – Public Affairs & Policy Lead – Devolved Nations job - Hybrid - College of Sexual and Reproductive Healthcare

Deadline for applications is 15 February 2026 at 12pm

Interviews are likely to take place w/c 2 March 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

The Vacancy

Job Title: Fundraising Data Insight Officer

Location: London/Hybrid

Salary: £37,520.19

Weekly Hours: 35

Reference: YMC1166420

YMCA is the oldest and largest youth charity in the world. Established in 1844, our movement now supports more than 58 million people across 119 countries – empowering young people to belong, contribute and thrive. In England & Wales, YMCA is made up of 83 independent local organisations supported by YMCA England & Wales, our national body which helps develop national programmes and represents our work with government and key stakeholders.

We are now looking for a Fundraising Data Insights Officer (FDIO) to join our Data Insights & Supporter Experience team. This is a fantastic opportunity for someone who loves turning data into insight and wants their work to make a meaningful difference for young people and communities across the country.

About the role

The FDIO will take the lead in developing the reports, dashboards and insight that directly support fundraising growth. Working closely with colleagues across the fundraising team, you’ll build accessible visualisations, monitor performance against key metrics, and support predictive analytics projects such as donor retention modelling and lifetime value forecasting.

You’ll also work hand-in-hand with our Database Manager to improve data quality, support data imports and ensure we are capturing information effectively across the organisation. An important part of the role will be helping non-technical colleagues understand and interpret data so they can make confident, insight-driven decisions.

About you

We’re looking for someone who has hands-on experience with CRM systems (ideally Raiser’s Edge or similar), strong reporting and visualisation skills, and the ability to work confidently with data importing and management processes. You’ll be analytical, curious, and a natural problem-solver with strong Excel skills and the ability to present data clearly to different audiences.

Experience of predictive analytics or advanced segmentation would be an advantage, but most importantly you’ll be someone who enjoys improving systems and has a proactive approach to data.

You will share our commitment to equality, diversity and inclusion, and be supportive of the YMCA’s ethos and values.

If you’re excited by the idea of using data to help transform young lives, we’d love to hear from you.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

The Executive Administrative Officer is responsible for the support of the COO and CFO, smooth running of the International Operations office and Global Finance Team through the provision of high-level administrative support.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Significant experience working in an Executive Assistant or equivalent role
• Understanding of the requirements and implications of working with senior Executives
• Discrete; Used to handling highly confidential information.
• Demonstrated organisational and co-ordination skills with experience working in a busy environment and juggling fluctuating priorities
• Demonstrated experience of initiating and maintaining support systems in an office environment
• Advanced knowledge of the Microsoft Office suite and database programmes
• Excellent administration and secretarial skills
• Able to organise large scale events
• Strong communication skills; both written and verbal
• Ability to manage a high-level workload and meet tight deadlines

To perform this role, you’ll need the following experience:

• Proactive; ability to work on one’s own and as an integral part of a team; problem solver
• Confident and professional
• Analytical focus; strong detail orientation and numerate
• Customer orientation: ability to develop and manage relationships with internal and external stakeholders; sensitive to a multicultural environment and the communications needs that accompany this

Formal education/qualification

• No formal educational requirement, qualification through experience is sufficient for the role

Please click here to view the job framework

Location: London, UK (hybrid working model, minimum of working 2 days per week in the office).

Full-time: 35 hours a week, Monday to Friday (For UK based team members).

Contract type: Permanent

Salary: £29,200 - £36,500 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 6

Closing date: 2nd February 2026. Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

About MediCinema

MediCinema is a UK-registered charity dedicated to providing cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients, their families, and carers. For 25 years, we have brought the power of cinema to hospitals, and in recognition of our impact, MediCinema was honoured with BAFTA’s Outstanding British Contribution to Cinema Award at the 2025 EE BAFTA Film Awards.

We build and run fully accessible cinemas within hospitals, screening the latest films at no cost to patients or the NHS. Our services help reduce isolation, stress, and anxiety, enhancing emotional and mental wellbeing while fostering resilience. We support patients of all ages, including dedicated paediatric screenings at several sites.

We have an ambitious goal to establish a MediCinema in every NHS region across the UK, and rely on long-term partnerships with NHS Trusts, Hospital Charities and the corporate sector to sustain and expand our services.

The Role

Reporting to the CEO, this new senior leadership role is central to ensuring MediCinema’s financial sustainability, operational excellence, and people-centred culture. The Director will lead the charity’s finance, HR, and business operational functions, ensuring robust systems, compliance, and strategic alignment with our mission.

This is a hands-on role for a values-driven leader who thrives in a collaborative, purpose-led environment and is passionate about improving patient experiences through innovative service delivery.

This role will be managing external HR and IT consultants and supported by a part time (1 day per week) assistant.

Key Responsibilities

Leadership and Strategy

· Participate in strategic and business planning processes, supporting the CEO and trustees to develop the strategic plan

· Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.

Finance

· Lead the finance function, overseeing budgeting, forecasting, management accounts, and statutory reporting.

· Ensure robust financial controls and compliance with regulatory requirements.

· Manage cashflow, reserves, and risk, supporting strategic financial planning.

· Lead on financial reporting to the Board and relevant committees.

· Oversee payroll, pensions, and financial administration.

· Managing the annual audit process and liaising with auditors

· Liaising with tax specialists on VAT, corporation tax and other matters as required.

· Liaising with the Treasurer on all key financial matters on a quarterly basis

Business Operations

· Ensure efficient delivery of office services and a safe, well-maintained working environment.

· Lead on the IT systems and digital strategy ensuring platforms are secure and support business needs

· Work with the external IT consultant to maintain and evolve the infrastructure, systems and processes in place to align with business needs and industry regulation

· Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security

· Manage contracts, suppliers, and internal processes to ensure value and efficiency.

· Support the commissioning of new MediCinema sites, including project planning and stakeholder engagement.

· Lead on the annual insurance renewal process

HR and People Development

· Lead on strategic workforce planning, recruitment, onboarding, and talent retention.

· Embed inclusive HR policies and practices aligned with MediCinema’s values.

· Provide support and evolve processes to strengthen employee relations, performance management, and wellbeing.

· Support line managers in developing high-performing, motivated teams.

· Ensure compliance with employment law and HR best practice.

· Work with the external HR consultant on HR admin,including due diligence, onboarding and recruitment.

Governance and Compliance

· Maintain up-to-date policies and procedures across finance, HR, and operations.

· Ensure compliance with legal, regulatory, and safeguarding requirements.

· Support the CEO and Board with governance processes, reporting, and policy development.

The Person

Experience and Background

We are seeking a strategic leader with experience across finance, operations, and HR — ideally within the UK charity or public health sector. You may have worked in healthcare, education, or social impact organisations, and bring a strong understanding of compliance, governance, and people leadership. Candidates with a relevant background in SMEs may be considered, but will need to demonstrate a commitment to quickly developing the specialist knowledge required by charity regulations and an aptitude for operating within the third sector.

You will be comfortable working in a hands-on, collaborative environment, with a deep respect for MediCinema’s mission and values.

Skills and Qualifications

· Professional accounting qualification (ACA, ACCA, CIMA or AAT)

· Strong understanding of HR, IT, risk management, and governance in small teams

· Proven experience managing budgets, audits, and accounts (Quickbooks experience ideal)

· Excellent project management and strategic planning skills

· Strong interpersonal skills and the ability to lead and mentor others

· A proactive, organised, and solutions-focused approach

How to Apply

Please send your CV and a covering letter telling us about your suitability for this role, why it appeals to you and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.

Closing date for applications: Midday, Friday 30th January 2026 with a view to holding first round interviews in mid February.

We are an equal opportunities employer and an accredited Living Wage Foundation employer.

Property Services Repairs Reporting Coordinator

A place to make things happen

Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to Accent offices as required.
Salary: £31,313 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm

We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.

We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.

About the role

As our Repairs Reporting Coordinator, you’ll be the go-to person for transforming raw data into meaningful insights that improve the way we deliver repairs services. You’ll:

• Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond.
• Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels.
• Work closely with contractors and internal teams to ensure accuracy and drive improvements.
• Move beyond reactive reporting – help us spot trends, identify opportunities, and shape a proactive approach to repairs.
• Support the integrity of our reporting systems and resolve any issues quickly.

Why join us?

Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities we serve. This is more than a reporting role – it’s a chance to shape how we deliver repairs and improve lives. You’ll work closely with our responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose.

Salary

The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Proven experience in a maintenance/responsive repairs management environment.
• Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation.
• Awareness of payment processes, invoice management, and reconciliation.
• Ability to analyse and manipulate data, and present clear, concise reports.
• Excellent organisational, communication, and prioritisation skills.
• Ability to work collaboratively with internal and external teams to improve service delivery.
• Numeracy and literacy skills with the confidence to use housing management and operational software.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst

REF-226 043

ABOUT US

Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:

1. A women only drop-in service

2. An advocacy service

3. An outreach service

We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service. Read more about our work in our impact report.

Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. In our work we meet women who have experienced repeated and extensive abuse, and who are often homeless, living with addictions and/or mental health issues, and in poverty. We see how these women are at high risk of a range of sexually exploitative behaviours including prostitution. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.

JOB PURPOSE:

The Head of Fundraising & Partnerships will lead the development and delivery of Women at The Well’s fundraising strategy, ensuring we build the sustainable and diverse income base needed to continue supporting women facing extraordinary disadvantage, exploitation and harm. As a senior, hands-on fundraiser, the postholder will take responsibility for income generation across trusts and foundations, individual philanthropy, corporate partnerships and community fundraising, while building the systems, relationships and communications that underpin long-term growth.

Working closely with the CEO—an experienced trusts fundraiser—the postholder will identify opportunities, cultivate relationships, steward supporters, craft compelling cases for support, and drive forward multi-stream fundraising with clarity and purpose. They will coordinate the CEO’s involvement in major fundraising opportunities and act as a strategic partner, ensuring the organisation’s leadership has what they need to secure transformational funding.

This role sits at the heart of a small, values-driven team committed to trauma-informed, women-centred work. The postholder must bring emotional resilience, sound judgement and a deep respect for the dignity and lived experiences of the women who use our service. Regular presence in our King’s Cross centre is important for relationship-building and grounding fundraising work in the mission, though we offer flexibility in working patterns for the right candidate.

Shape the future of housing – support real projects that deliver change for colleagues and tenants.

Tenancy Services Advisor
Location: Birmingham, B15 
Salary: National Minimum Wage
Hours: 35 hours per week
Contract: Fixed Term internship, 12 Months
Starting: 7th September 2026

About Midland Heart

We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to intern in our Tenancy Services Team — where you'll gain hands-on experience of how housing management works in practice, from supporting tenants to tackling anti-social behaviour, safeguarding and tenancy sustainment.

Your Role:

You'll apply your academic knowledge to real-world challenges – working alongside experienced Tenancy Services and Housing Management professionals, whilst gaining insight into how a career in the housing sector makes a direct difference to people's lives and communities. You'll gain exposure to areas such as anti-social behaviour casework, safeguarding, tenancy sustainment and housing law.

Your day to day will see you:

• Supporting tenancy services officers with case management and administrative tasks.
• Helping process tenancy change requests (e.g. mutual exchanges, assignments, successions).
• Assisting in monitoring and reviewing ASB or noise nuisance cases, including liaising with tenants.
• Accompanying officers on tenancy visits and inspections.
• Providing general support to the team with reports, records, and rota management.
• Taking part in project work, mentoring, and development activities as part of your internship.

What we're looking for:

• Currently studying (or recently completed) a degree in Housing, Criminology, Social Policy, Law, Sociology, or a related discipline.
• Strong communication and organisational skills.
• A genuine interest in housing and delivering positive outcomes for tenants.
• Ability to handle sensitive issues with empathy and professionalism.
• Enthusiasm, openness to feedback, and a genuine desire to learn.

Applications close on Sunday 15th February 2026.

Assessment Centre – Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th – 27th March 2026.
Final Interview – Interview with the hiring manager to showcase your career ambitions.
Start your journey- Start with Midland Heart in September 2026.

Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form

No agencies please

The Trust offers hybrid working, with staff splitting their time between offices, reserves, visitor centres and some remote work, depending on their role.
 
Are you an experienced operational leader with a passion for high-quality delivery, environmental impact and business growth? Adonis Blue Environmental Consultants (ABEC) — the consultancy arm of Kent Wildlife Trust Group (KWTG) — is seeking a dynamic Chief Programme Officer (CPO) to drive excellence, innovation and sustainable growth across both ABEC and wider group operations.
 
About us:
ABEC is a wholly owned but legally distinct subsidiary of the Kent Wildlife Trust Group. As a mission-aligned consultancy, ABEC delivers high-quality environmental and nature-based services that support KWTG’s strategic conservation goals.
 
Kent Wildlife Trust is the county’s leading conservation charity with more than 31,000 members and over 1000 registered volunteers. We manage and protect over 9000 acres of land across more than 90 different sites and nature reserves, alongside 2 visitor centres.   But we can’t save nature alone. So, we work closely with local communities, businesses, organisations and individuals to protect and restore wildlife and wild spaces and create a wilder Kent for the benefit of people and the planet.
 
This role requires strategic agility, impartiality and a commitment to delivering exceptional outcomes for two values-aligned organisations.
 
What you'll be doing: 
ABEC – Strategic & operational leadership

• Lead the delivery of ABEC’s Business Plan, working closely with the Managing Director.
• Drive new business and market development, identifying emerging opportunities in consultancy and nature markets.
• Optimise project management systems (including SCORO) to lift efficiency, productivity and financial insight.
• Oversee contract delivery to ensure projects are completed on time, within scope and to the highest quality.
• Monitor and report on organisational performance indicators, business plan progress and risk management.
• Lead integration of digital systems (SCORO, COREO, CRM, mapping, Natural Capital platforms).
• Align resources, processes and capacity to ensure successful delivery of contracted work.
• Build and maintain strong strategic client relationships.
• Line manage and develop your team, embedding a high-performance culture and clear KPIs.

 
KWT Group – Cross-organisational impact

• Work with the Chief Operating Officer to ensure financial quality, strategic alignment and delivery assurance for ABEC’s income-generating activity.
• Support or lead on group-wide projects (ensuring no conflict of interest with ABEC delivery).
• Help deliver income targets, including Nature-Based Solutions.
• Audit and review systems and processes across the Group to improve efficiency, integration and return on investment.
• Support group-wide resource planning and operational effectiveness.
• Foster positive working relationships and champion KWTG’s culture and values.

 
What we need you to bring:  

• Senior experience in software optimisation, project delivery or operations — ideally in environmental consultancy or a related field.
• Proven commercial acumen and experience developing new business opportunities.
• Strong analytical skills with the ability to interpret, analyse and present data clearly.
• Expertise in project management methodologies, resource planning and operational reporting.
• Ability to manage complex programmes in fast-paced environments.
• Commitment to sustainability, ecological principles and the Trust’s mission.
• Experience leading high-performing teams and building collaborative, positive cultures.
• Confidence engaging with a wide range of internal and external stakeholders.

 
What we will offer in return:  
We offer exceptional enhanced benefits.  Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you’re at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us. 
 
Next steps:   
If you're ready to join our team and help us create a Wilder Kent, simply click "Apply now" to apply via our website. Here you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the guidance notes for helpful tips.
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  
 
We are unable to recruit anyone who does not have a legal right to work in the UK.   Unfortunately, we cannot provide visa sponsorship.
 
Kent Wildlife Trust believes that everyone has a responsibility to safeguard children, young people, and adults at risk; we are committed to ensuring their safety and wellbeing is at the heart of our engagement with people.  We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to references, Disclosure and Barring Service checks along with other relevant employment checks as appropriate to the role.
 
The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better.  It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!  
 
REF-226 430

Head of Governance

£50,718 - £58,726 plus London weighing if applicable

Location , Hybrid, with travel needed

The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities.  

We are looking for talented individuals to help us deliver our mission – to bring lifelong learning within reach fighting inequality and promoting social justice.

Job Description

WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.

As the Head of Governance, you will work closely with the Director of Governance & Purpose (Company Secretary) to support the Chair of the Board of Trustees and the Chairs of committees with advice and support on standards of good governance, and compliance - particularly around or SDI status. 

Reporting to the Director of Governance and Purpose, the successful candidate will also ensure ongoing monitoring of governance effectiveness and continuous improvement, and the efficient and effective administration of governance process, including trustee and committee member recruitment and onboarding, tracking appointment terms, and annual skills audits. Along with other members of the corporate governance team, you will support the Board of Trustees and its committees, including the creation and retention of proper meeting records, and the appropriate support, training and development of Trustees and senior volunteers serving on committees of the Board. 

Together with the team, you will also provide support to ad hoc working groups and volunteer committees that may arise from time to time to provide important local insight and input to governance decision-making.

We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!

We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.

Should you need any support with your application, then please get in touch. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.

You can read more about our benefits and what it’s like to work here, on our website .

Location: South West London, with a high level of flexibility to work regularly from home.
(Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Permanent
Job Type: Full time, 35 hours per week
Salary: £27,000 per annum
Benefits• 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*• Company pension contribution• Life insurance (3 x salary)*• Employee Assistance Programme (EAP) including 24/7 support helpline• Interest-free Season Ticket Loans*• Additional maternity pay and leave*• Additional paternity pay*• Additional sick pay*• *available after probation period passed
 
About the role
 
Missing People offers an inspiring programme of events and challenges throughout the year to engage our community and supporters to raise vital funds for our important work. In this exciting role you will be responsible for organising activities that significantly grow the numbers of people getting involved in events and fundraising activities in line with plans. You will be the point of contact and provide excellent stewardship to those brilliant supporters. This will include working sensitively with people with experience of the cause, often to do something positive ‘in hope’ of a missing loved one, and actively inspiring more of them to do so. You will deliver events and community fundraising activity, contributing to budgeting and reporting, organising marketing and promotion activity to meet supporter recruitment targets, delivering supporter journeys to meet fundraising targets, and ensuring that our supporters have the best possible experience, and feel valued and know the next great way to support them
 
Key Accountabilities:
 
• Deliver and promote a range of fundraising products and activities for people with and without experience of the cause
• Contribute to the achievement of agreed team targets for supporter volume, average value, conversion rates
• Create marketing briefs and work with the Marketing team to ensure events are marketed and delivered in line with plans
• Optimise digital fundraising for challenge events and community fundraising
• Support the recruitment of supporters through marketing and promotion to participate in challenge events and other fundraisers.
• Work directly with supporters to help them develop their own fundraising ideas – this will sometimes involve working with people with lived experience of the cause.
• Represent the charity at external events and ensure supporters, their families/friends and volunteers enjoy an excellent experience
 
About you:
 
If you have the right to work in the UK and want to use your customer service experience and enthusiasm to inspire individuals and groups to support the charity, you will need to have:
 
Experience of:
 
• Providing an excellent level customer service;
• Communicating with customers verbally or in writing such as newsletters or emails;
• Successfully engaging individuals and groups, inspiring them to take an action;
• Being involved in organising events;
• Coordinating the creation of content and materials – e.g. sourcing copy, video, photography;
• Achieving and growing fundraising income or sales targets;
• Handling complex and sensitive situations and being able to support people within your remit.
 
Abilities, Skills and Knowledge
 
• Relationship building skills;
• Able to work as part of a team and build professional, productive relationships across the organisation;
• Highly organised and able to work on multiple projects at once.
• Strong IT skills including the use of databases.
• Excellent communication skills for a wide range of audiences.
 
About Missing People
 
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.
 
Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations.
 
For further details, please see attached job description/person specification. letter to applicant and 24/25 Impact Report.
 
How to Apply
 
Please include your CV and a Supporting Statement that demonstrates how you are a good fit for this role.
 
We reserve the right to close the advert early if we have sufficient interest.
 
Closing date: 23:59 on 1 February 2026
 
You may also have experience in the following: Community & Events Officer, Community Fundraising Officer, Events Fundraising Officer, Community Engagement Officer, Fundraising & Events Officer, Supporter Engagement Officer, Community Fundraiser, Events & Community Fundraiser, Charity Events Officer, Fundraising Officer (Community & Events), Supporter Development Officer, Participation & Events Officer, Community Partnerships Officer, Individual Giving & Events Officer, Fundraising Executive (Community & Events)
 
REF-226 078

Role Purpose

The Nuclear Institute benefits from a broad and growing membership base, with our enthusiastic and knowledgeable volunteers operating nine UK regional branches and more than seven Special Interest Groups (SIG).  You will be pivotal to the delivery of the activities and events of each branch and SIG, sharing best practice and developing new network initiatives. The role will strengthen volunteer engagement and help to maximise volunteering satisfaction. Nuclear Institute communities foster connection, collaboration, and professional development, helping NI become a stronger professional home for nuclear professionals.

Job Description and Job Specification

Job title: Communities Officer
Contract: Permanent
Working pattern: Full-time, flexible hours with a 9-day in 10-day work pattern

Salary: £25,000 per annum
Annual leave entitlement: 25 days plus bank holidays.

Location: Wholly remote, UK based, with frequent travel
Reporting to: Events and Communities Manager

Key Tasks

Volunteer Engagement and Support

· Develop and grow the engagement in branches & SIGs and support volunteers to build new groups and networks.

· Build strong relationships with each branch and SIG community, providing administration support for their meetings and activities.

· With support, develop and deliver our annual in-person Volunteer Awards and annual in-person Volunteer Forum event.

· Work with the Communities and Events Manager to develop and deliver branch events and SIG conferences.

· Engage our volunteers with regular virtual ‘keep in touch’ meetings and other activities designed to maximise their satisfaction in their volunteer role – and share best practice across the networks.

· Create regular communications to engage and update our volunteers.

Community Development

· Support our communities with the development of their annual budgets and help them develop ideas for new, year-round activities to maximise member engagement and volunteer satisfaction.

· Identify opportunities for new communities and initiatives designed to broaden and grow our membership.

Operational Support

· Ensure our CRM is kept up to date with current volunteer details for each community.

· Work with each community to ensure their Terms of Reference are current and support their AGMs as required.

· Create volunteer resources, including a handbook to support and guide our volunteers to fulfil their roles successfully.

· Work with the Marketing and Communications Manager ensure communities have the digital branding and branded merchandise required, and access to their community email and community SharePoint areas.

Personal Specification

Essential experience

· Experience in a volunteer engagement role.

· Experience delivering events, both in person and virtual.

· Some experience using CRMs and reporting software.

Essential skills and knowledge

· Excellent written and verbal communication skills.

• Strong interpersonal and engagement skills.
• Ability to manage multiple projects and stakeholders.
• Strong time management and organisational skills.
• Ability to manage competing priorities in a small team environment.

Essential Behaviours

• Takes ownership and accountability for delivery.
• Works collaboratively across multiple volunteer communities.
• Demonstrates an inclusive approach to working.
• Comfortable engaging senior stakeholders with credibility.

Desirable experience

· Experience of working with event management systems and applications.

· Experience working in or with the nuclear, energy, engineering or infrastructure sectors.

· Knowledge of professional bodies, CPD frameworks or membership models.

Flexibility and accessibility

We offer flexible hours and remote working options to accommodate individual needs. This role is wholly remote and can be carried out anywhere in the UK, with frequent travel especially to London and Manchester.

Support is available for remote workers who require specific adjustments, including ergonomic equipment or assistive technologies.

Commitment to inclusion

We are committed to creating an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from groups underrepresented in the nuclear sector.

Our recruitment process is fair and accessible. Reasonable adjustments are available at any stage. If you require adjustments, please contact us so we can support you.

The Nuclear Institute is an equal opportunities employer and is committed to providing positive and supportive working conditions.

The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA – a terminal neurodegenerative disease. 

About the Role

To lead on the Trust’s Policy and Communications work. To ensure our strategy and work in this area is led by the specific needs of people affected by MSA. This will require effective contact between the Trust and people affected by MSA, a range of health and care professionals; in order to develop their engagement in a professional and supportive way. To be an ambassador for change in wider society, working in the best interests of people affected by MSA. To develop and ensure effective external communications and dialogue with people affected by MSA and facilitate positive collaboration with other relevant agencies and policymakers. To co-ordinate marketing and clear messaging to key stakeholders.

To promote the development of this element of work within the MSA Trust, which may include future line management responsibility as the work develops.

Key Responsibilities:

• Work with the CEO, internal teams, Services Committee, and other colleagues to set and deliver an integrated Policy and External Communications strategy for the MSA Trust. 
• Be responsible for the development and delivery of an operational plan with targets and be accountable for the budget in this area.
• Lead on policy and campaigning work, ensuring priorities reflect the views of people with MSA.
• Be responsible for the Trust’s external communications and messaging.  
• Be responsible for ensuring that the development and output of our communications and policy work are inclusive and reflect the diversity of our MSA community.
• Play a key role in the development and effectiveness of national and local voluntary networks that support shared ambitions for the neurology sector.
• Play a key role in the production of MSA News – the Trust’s flagship publication for members.
• Work closely with colleagues to ensure our services are compliant with relevant policies, procedures and relevant legislative frameworks.
• Create positive relationships with MSA Trust colleagues, Trustees, and external networks to share knowledge, insight and evidence.

General Responsibilities

• Undertake any other duties commensurate with the level of the role.
• Embrace diversity and share in the MSA Trust’s commitment to equality of opportunity and to eliminating discrimination.
• Work closely with the Fundraising Team to build fundable propositions and build relationships with supporters.
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policies.
• Maintain compliance and adherence with all processes to ensure good governance.
• Develop a deep understanding of the issues facing people affected by MSA across the UK and Ireland, including the Health, Social Care and Welfare landscape.

We will not accept applications without a covering statement. Please ensure in your covering letter you mention any dates you might not be available for interview.

We welcome applications from all backgrounds and are committed to equality, diversity, and inclusion.