Supporter services officer jobs

This is an exciting opportunity to join Mercy Ships UK at a time of growth and ambition. As Project Officer, you will play a pivotal role in delivering high-quality creative projects that support our mission to bring life-changing healthcare to some of the world’s poorest communities.

Working closely with the Creative Lead and wider Communications team, you will manage end-to-end creative workflows from briefing and planning through to delivery, ensuring projects are delivered on time, on brand, and to a high standard.

You’ll coordinate designers, copywriters and external suppliers, manage project timelines and resources, and act as a key link between internal stakeholders and the creative team. This is a fast-paced, collaborative role that requires strong organisation, attention to detail, and the ability to balance multiple priorities effectively.

Beyond project delivery, you’ll also support internal communications, help maintain key planning tools and systems, and contribute to improving processes across the team.

If you’re experienced in managing creative or marketing workflows, thrive in a collaborative environment, and are motivated by using your skills to make a meaningful difference, we’d love to hear from you.

Immigration Advice Authority (IAA) Level 2 Casework Adviser 

We are looking for a Level 2 IAA Level 2 Casework Adviser who believes in making a  difference in the lives of vulnerable migrants by advocating for fairness and compassion in  immigration processes. 

Shropshire Supports Refugees (SSR) is a charity dedicated to supporting refugees and  marginalised migrants who have come to live in Shropshire, Telford and Wrekin. 

Our mission is to create a welcoming and inclusive community by offering practical help,  resources and emotional support to those in need. With a staff team of twelve and seventy  dedicated volunteers, we are committed to making a positive impact in the lives of those we  serve. 

As part of our workforce, you will work with marginalised adults and families, providing  advice to guide them through complex immigration journeys with empathy and  professionalism. Thus, you will play a critical role in helping people find hope and stability in the very challenging environment of being a migrant in the UK. 

Job description: 

Location: Shrewsbury and locations around Shropshire, Telford and 

Wrekin Hours: 37.5 hrs per week 

Reports to: co-CEO - Projects & Developments 

Salary: £33,990 - 2 yr. fixed term contract 

This salary is above the normal salary for this role because we want to attract a special person who can fully meet the job description below.

Main Responsibilities: 

Providing comprehensive immigration advice: on various immigration matters, including  visa applications, settlement, asylum claims, and appeals within IAA Level 2 guidelines. 

Conduct or delegate initial and further consultations with clients to assess their immigration  advice eligibility and specific needs. 

Finding and managing caseload: by setting up a triaging and appointments system for  proactively identifying refugees, asylum seekers and other migrants, including people here 

under the Home Office Homes for Ukraine Scheme and related extension scheme, needing  Level 1 or 2 immigration advice throughout Shropshire Telford and Wrekin.

This will include inviting people to our offices in Shrewsbury and to outreach sessions across  Shropshire Telford and Wrekin and will require you to set and stay within meaningful 

deadlines. 

Maintain accurate records: by handling multiple cases efficiently and recording all client  contacts, reflecting the advice given and outcome for each person. 

Keep up-to-date with changes in immigration law: via professional training and standards  and changes to those standards. 

Supervise and train: our Level 1 adviser, other colleagues and relevant volunteers. 

Collaborate: with colleagues, volunteers and representatives of partner organizations to  ensure the immigration and other advice needs of clients are effectively met. 

These responsibilities will require you to: 

● Maintain accurate and detailed records and case files, with due regard to data protection law and professional standards. 

● Build and maintain strong relationships with clients. 

● Advocate on behalf of clients by communication with appropriate agencies, by telephone, letter and email. 

● Attend training events relating to asylum and immigration. 

● Actively engage in seeking work and promoting good governance within SSR. ● Ensure that clients’ need for other services and referrals, including safeguarding, are effectively met by discussion with colleagues and 

reporting to partner agencies. 

● Report all challenges outside of your remit or skills to the Deputy CEO. Undertake other tasks as required within our charity, to support its efficient operation. 

Person Specification: 

Essential: 

● IAA Level 2 accreditation - held for at least 12 months 

● Significant experience working as an Immigration Adviser or similar role

● In-depth knowledge of IAA standards, UK immigration law, relevant related policies,  and procedures 

● Exceptional and written and oral communication and interpersonal skills, with the  ability to build rapport with clients from diverse backgrounds 

● Empathy and compassion, particularly with SSR’s cause 

● Strong, self-directed time management with the ability to manage multiple cases and  work to strict deadlines. 

● Ability to work independently and manage a caseload effectively 

● Willingness to work collaboratively with colleagues, volunteers and partner  organisations to ensure the safety and fair treatment of clients 

● Knowledge and understanding of the charity and voluntary sector 

● Excellent attention to detail and organisational skills 

● Proficiency in Google and Microsoft 

● Full driving licence

Desirable: 

● Fluency in at least one language other than English 

● Child and adult safeguarding training 

● Experience of Salesforce CRM 

On successful recruitment we will require a DBS check and enrol you on our rolling  mandatory training programme, which includes safeguarding, health and safety, and trauma  informed practice. 

Why join us? 

28 days holiday plus bank holidays 

Company pension 

Make a difference by being part of a team of passionate professionals, committed to  fairness, who collaborate to create a better future for marginalised migrants in the UK. 

Use and develop your expertise and compassion to help to bring stability and hope to their  lives. 

The Talent Set are delighted to be partnering with East End Community Foundation (EECF) to recruit a Grants Officer to join their Grants and Programmes team.

This is an exciting opportunity to play a hands-on role in delivering accessible, high-quality grant programmes that support vital community-based projects across East London. With over £1.6m distributed annually and ambitions to grow year on year, the Grants Officer will be instrumental in ensuring funding reaches organisations making a real difference locally.

Working as part of a small, busy team, the postholder will provide advice and guidance to applicants, assess funding applications, manage grant portfolios, and monitor the impact of funded work. This role would suit someone with experience in grant making or fundraising, or someone looking to build a career within charitable grant making.

Key Responsibilities
 

• Support the delivery and day-to-day management of grants programmes, from application through to monitoring and reporting
• Provide guidance and support to grant applicants and funded organisations
• Assess funding applications and contribute to funding recommendations
• Manage accurate records and monitoring information using internal systems
• Build positive relationships with community organisations, partners, and internal stakeholders

Person Specification
 

• Experience or interest in grants management, fundraising, or the voluntary/community sector
• Strong organisational skills with the ability to manage multiple tasks and deadlines
• Excellent attention to detail and ability to assess and summarise information clearly
• Confident written and verbal communicator, comfortable engaging with diverse audiences
• A collaborative, proactive approach with the ability to work independently when required

What’s on Offer

Salary: £30,000 – £32,000 (depending on experience)
Contract: Full time, 35 hours per week
Location: Hybrid working (East London office and home-based)
Annual Leave: 23 days plus public holidays
Pension: 5.5% employer contribution with no qualifying period

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
 

The People & Culture Director is responsible for leading the People Team, business partnering with the SLT to provide strategic, operational and change leadership across the charity.

This role will lead all people, culture, and organisational development activities across Ygam, ensuring they are aligned with Ygam’s values, strategy, and statutory responsibilities as a UK charity employer.

Success will be consolidating and building upon our existing structures to deliver a high‑performing, values‑driven, and inclusive culture which enables Ygam to achieve our objectives both now and in the longer-term

As a trusted member of the Senior Leadership Team (SLT), the postholder will act as a coach, adviser, and culture‑builder—championing equity, wellbeing, safeguarding, and effective leadership and line management across the charity, as well as playing a full role in cross-SLT pieces of work.

The role also plays a key part in bringing colleagues together by coordinating internal events, including the planning and delivery of all-staff Together Days.

Our commitment as a People Team is to help the wider staff group on their journey within Ygam. We aim to provide an environment which brings out the best in our team, so that they can provide the best possible service to the people we support.

Who are we looking for?

This post sits on the Senior Leadership Team (SLT).  We are looking for a senior.  experienced, credible, and values‑driven people director, who combines strategic insight with a deeply human approach.

You will be someone who believes that culture is created through everyday behaviours, relationships, and decisions, and who is comfortable working with complexity, ambiguity, and change.

You will bring significant leadership experience at this level across the full HR and People brief. as well as strong professional judgement alongside empathy, curiosity, and humility. You will be a confident self-starter able to challenge constructively while building trust at all levels of the organisation.

Above all, you will share our commitment to high-performing culture that is driven by our mission and values and be motivated by the opportunity to help create a workplace where people and volunteers feel safe, supported, included, and able to do their best work.

Are you a commercially minded fundraiser, passionate about garnering support for a cause you love? Come and join #TeamMercury as our new Head of Development and Partnerships.

We are looking for someone with a strong track record in identifying and securing funding, building commercial partnerships, and nurturing meaningful strategic relationships that drive sustainable growth.

The successful candidate is creative, highly collaborative and forward-thinking. You will bring experience across a range of fundraising approaches and the ability to make the most of a mix of commercial streams. We would love to hear from you!

To find out more, download the candidate pack.

Applications close at 10am on Monday 18 May 2026. First round of interviews will take place on Wednesday, 27 May 2026.

About the role

This is an exciting time to be joining our charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.

As we prepare for the next phase of growth - to expand to work across 60 new schools over the next five years - the HR Officer will play a central role in helping UP achieve its strategic ambitions, delivering an effective service and supporting our team to give their best.

This is a great opportunity for an experienced HR professional to join a small and supportive team, working with a high degree of autonomy within your areas of responsibility, while having access to support, guidance and escalation via the Head of HR as needed

This is a busy and varied role, requiring flexibility and strong multi-tasking skills. As a proactive, organised and adaptable HR generalist, you will thrive in a role where no two days are the same. You will be motivated by making things run smoothly, supporting colleagues with confidence at every stage of the employee lifecycle, and ensuring that robust processes, accurate records and strong compliance underpin a positive employee experience.

You will be confident working with colleagues at all levels, comfortable managing sensitive situations and holding constructive conversations, and able to provide clear and pragmatic advice, while applying policies fairly and empathetically.

You will be passionate about HR and the difference it can make to UP’s mission and genuinely care about making UP a great place to work for all staff.

The Kids Network is a London based children’s charity connecting young people with trained volunteer mentors.

We’re looking for a highly organised, relationship focused School Experience Officer to support our school partnerships strategy and ensure every school has a brilliant experience of our programme.

• Contract: Permanent, full time (35 hours)
• Salary: £28,000 p/a
• Location: London-based
• Reporting to Schools and Partnerships Lead 

We will be holding first round calls on the week commencing Monday 11th May, with the second round interviews taking place Wednesday 20th May. 

ABOUT THE ROLE

We’re looking for a highly organised, relationship focused School Experience Officer to join our Programme Delivery team and support our Schools and Partnerships Leader. This role is central to ensuring that every school we work with receives a consistent, high quality experience of our mentoring programme. 

You’ll manage the day‑to‑day administration of school referrals, support schools to contribute financially to the programme, and help nurture strong, positive relationships with both new and existing school partners. If you’re proactive, detail‑driven and passionate about improving outcomes for children in London, this could be the perfect role for you. 

WHAT YOU’LL DO 

• Manage school referrals from enquiry to mentor match 

• Provide excellent day‑to‑day support to school partners 

• Maintain accurate records on Salesforce 

• Support income generation through proposals, invoices and partner stewardship 

• Coordinate school communications and gather feedback 

• Assist with outreach and partnership development 

BENEFITS

• Flexible working arrangements (mostly working from home, with 1-2 days a week in the office)
• 25 days annual leave entitlement, plus additional day awarded each year (up to five years)
• Option to swap bank holidays for other religious holidays
• Birthdays off
• Two Mental Health “Me Days”
• Volunteering time to mentor with The Kids Network
• Personal development budget
• Team socials
• Working in a value-led organisation, where we share the impact we have on children every day

KEY RESPONSIBILITIES

SCHOOL REFERRALS & ADMINISTRATION

• Manage the day-to-day administration of the referral process, from initial enquiry to a child being matched with a mentor 
• Apply a ‘schools first’, customer service approach by supporting schools to complete referrals accurately and in a timely way, following up proactively to keep pipelines moving 
• Maintain accurate, up-to-date records of all referrals and school interactions on our CRM (Salesforce), flagging any issues to the Schools & Partnerships Leader 
• Responsibility for securing a minimum number of referrals from schools 
• Income Generation Support 
• Support the Schools & Partnerships Leader to secure financial contributions from school partners, including preparing proposals, invoices and contribution agreements 
• Follow the financial procedures for contributions from referral partners and maintain accurate records 
• Help to identify and follow up on income opportunities with existing and prospective school partners 
• Encourage schools to run simple fundraising activities within their communities 

SCHOOL RELATIONSHIPS & EXPEREINCE

• Act as a first point of contact for schools on day-to-day queries, providing a warm, professional and responsive service 
• Coordinate communications with schools throughout the programme cycle, including onboarding, quality assurance check ins and end of programme impact collection from schools 
• Support the delivery team with the smooth handover of referrals, ensuring school partners feel informed and well-supported 
• Gather school feedback and share insights with the Schools & Partnerships Leader to support continuous improvement 
• Building and maintaining internal and external relationships, attending events or actively stewarding our offer with stakeholders 

PARTNERSHIP DEVELOPMENT SUPPORT

• Assist the Schools & Partnerships Leader in identifying and approaching prospective school partners 
• Help to prepare materials for school outreach, including presentations, information packs and email communications 
• Maintain an up-to-date record of prospective and active school partners, supporting the management of the partnership pipeline 
• Identify what’s working well across schools and share best practice 

GENERAL & ADMINISTRATIVE

• Support the Schools & Partnerships Leader with administrative tasks related to school engagement and partnership work 
• Contribute to team meetings and planning processes as required 
• Act in compliance with all organisational policies and procedures, including data protection and GDPR 

ABOUT YOU

PERSONAL SPECIFICATION

• Strong administrative and organisational skills, with excellent attention to detail 
• A natural relationship builder, confident working with schools and communities 
• Clear and confident written and verbal communication skills 
• Ability to manage multiple tasks and deadlines in a busy environment 
• A proactive, can-do approach with the ability to work both independently and as part of a team 
• Comfort working with data and digital systems, including CRM or database tools and communication tools like Slack, Teams and Zoom. 
• Knowledge of the primary school landscape 
• A genuine commitment to The Kids Network's mission and values, and a passion for supporting children and young people 

DESIRABLE

• Experience in an administrative, coordination or customer-facing role 
• Experience of delivering or arranging programmes in either an educational or safeguarding setting 
• Experience of, or a strong interest in, the charity, education or public sector 
• Familiarity with Salesforce or a similar CRM system 
• Some exposure to income generation, sales support or fundraising administration 

To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network. Due to the size of the team, we are unfortunately unable to respond to every application.

SAFEGUARDING COMMITMENT

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.

EQUITY COMMITMENT

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we recognise that there is more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy to discuss better ways to support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. Find out more about our commitment to anti-oppression on our website.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

Are you passionate about helping young people build brighter futures?

Are you curious about policy and public affairs and motivated by creating real-world change? If so, we’ve got a brilliant opportunity for you to join our team as our Policy and Public Affairs Officer at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is an exciting opportunity to join Young Enterprise at a key moment of growth and ambition for our policy and public affairs work. As Policy and Public Affairs Officer, you’ll help shape how we champion the voices and experiences of young people, ensuring their needs are reflected in decisions about education, skills and financial capability. Working closely with the Policy Lead and colleagues across the organisation, you’ll support the development of evidence-informed policy positions and contribute to impactful influencing and engagement activity.

This role is ideal for someone who is curious about how policy is made, enjoys working with ideas and evidence, and is motivated by the chance to create real-world change for young people. You’ll gain hands-on experience across research, stakeholder engagement, campaigns and parliamentary activity, in a fast-paced and supportive environment that values learning and collaboration.

If you’re passionate about social impact, enjoy writing and organising, and want to build a career in policy, public affairs or the charity sector, this role offers a fantastic platform to develop your skills while making a meaningful difference.

You’ll love this job if you are…

• Passionate about improving opportunities and outcomes for young people.
• Curious about policy, politics and public affairs, and keen to learn how change happens.
• A clear and confident writer who enjoys turning research and evidence into compelling messages.
• Organised, proactive and comfortable juggling multiple priorities in a fast-moving environment.
• Enjoy designing, organising and supporting engaging events for a range of audiences.
• Motivated by working collaboratively with a wide range of colleagues and external stakeholders.

Key Responsibilities

• Monitor developments in education, skills and related policy areas, identifying what they mean for young people and Young Enterprise’s work.
• Support the development of Young Enterprise’s policy positions through research, analysis and evidence gathering.
• Help plan and deliver public affairs and stakeholder engagement activities, including events, parliamentary briefings and meetings.
• Contribute to campaigns that aim to influence policy and raise the profile of issues affecting young people.
• Draft high-quality written outputs such as consultation responses, meeting notes, articles and social media content.
• Support policy networks and relationships, including Secretariat support for the APPG for Financial Education for Young People.
• Work closely with colleagues across programmes, research, communications and fundraising to align policy priorities and messaging.
• Coordinate the practical organisation of policy events, meetings and stakeholder communications. 

A few practical things

• This is a hybrid role, with a minimum requirement to work from our London office in Brunswick Square at least 8 days per month.
• The role involves regular travel to Westminster for meetings and events, and occasional travel to other parts of the UK.
• Occasional evening and weekend work will be required for events, with time off in lieu provided.
• There are no specific physical or manual handling requirements associated with this role.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and a cover letter answering the three questions below. Applications that do not directly address these questions will not be considered.  Applications must be submitted by 12:00 noon on 22 May 2026.

1.Interest in Young Enterprise (max 250 words)

What attracted you to Young Enterprise and the Policy and Public Affairs Officer role?

2.Experience and Achievements (max 250 words)

Tell us about your personal or professional achievements that you’re proud of which demonstrate your ability to:  

a. organise an activity or event

b. manage competing priorities

c. support others

3.Skills for the Role (max 250 words)

What relevant or transferable skills and experience would you bring to this role?

Should your written application be successful, an optional informal call will be offered to discuss the role with and answer any questions you might have. Following this, an in-person interview will take place in Young Enterprise’s London Office week commencing 1 June 2026, which will include a short written task, and the potential for a follow up online interview with a few colleagues across the organisation. Please note, we are only able to respond to shortlisted candidates. 

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Programme Director - Transforming People Services (London Region)

Band: 8d
Day Rate (Umbrella): £425-£475
Contract Length: 11 months with potential to be extended
Location: Canary Wharf / Hybrid
Travel: 30-40% across London 
Start Date: ASAP

About the Organisation

An established NHS Foundation Trust is seeking a highly experienced Programme Director to lead one of the most significant workforce transformation programmes across London.

The Opportunity

This is a high-impact leadership role where you will provide strategic oversight, governance, and assurance for the Transforming People Services (TPS) programme across the region.

You'll play a critical role in ensuring the programme is delivery-ready, compliant, and aligned with national expectations, working closely with senior stakeholders across the NHS landscape.

Key Responsibilities

Programme Leadership & Oversight

• Provide senior leadership across the London TPS programme, ensuring pace, control, and direction
• Act as the accountable lead for regional delivery, reporting into national governance structures
• Ensure alignment with national priorities, milestones, and dependencies

Governance, Assurance & Control

• Establish and maintain robust programme governance and oversight frameworks
• Lead on RAID management (risks, assumptions, issues, dependencies)
• Coordinate and respond to national assurance processes

Programme Documentation Ownership
You will take full ownership of programme documentation, ensuring quality and compliance, including:

• Programme Initiation Documentation (PID)
• Target Operating Model (TOM)
• Strategic Workforce Plan
• Business Case and supporting evidence
• Transformation roadmaps and implementation plans
• Financial models and benefits realisation plans
• Governance papers and senior stakeholder briefings

Delivery Oversight

• Provide strategic oversight across service design, digital, people & change, and programme management
• Hold workstream leads and partners accountable for delivery and quality
• Ensure readiness for phased im

Methodist Chapel Aid Ltd (MCA) is a long‑established bank specialising in lending to churches and associated organisations across the UK. As we enter a period of planned growth in both lending and deposits, we are seeking a Chief Finance Officer who will also serve as Company Secretary and act as deputy to the Chief Executive. This is a rare opportunity to shape the financial strategy of a small, regulated financial institution with a strong mission-driven purpose.

What the role offers

You will hold SMF2 responsibility and lead MCA’s financial strategy, ensure robust governance, and oversee the organisation’s financial operations. As a key member of the leadership team, you will work closely with the Board and Chief Executive to support sustainable growth, maintain regulatory compliance, and strengthen our financial systems and controls. The role combines strategic influence with hands‑on responsibility - ideal for someone who thrives in a small, collaborative environment.

Key responsibilities

• Operational Duties: Oversee the day-to-day financial operations of the Company, including financial processes, monthly and year-end accounts, staff supervision, Board reporting and support for key governance committees.
• Regulatory Compliance: Ensure the Company meets all PRA, FCA, HMRC and other regulatory requirements, including the preparation of regulatory returns and documentation.
• Financial Leadership: Provide strategic financial leadership including budgeting, forecasting, capital and liquidity planning, financial reporting, and assessment of loan applications.
• Company Secretary Duties: Support the Board in fulfilling its governance and statutory responsibilities, including maintaining statutory records and advising on governance best practice.

Further details of the responsibilities and requirements of the role are set out in the Job Description and Personal Specification available with this advert.

Essential experience and attributes

• Professionally qualified accountant (ACA, ACCA, CIMA or equivalent).
• Senior finance leadership experience, ideally within a regulated financial services environment.
• Experience preparing statutory accounts and managing external audits.
• Ability to operate effectively in a small organisation with hands‑on responsibilities.
• Experience advising Boards and supporting governance or Company Secretary functions.
• Strong analytical, financial modelling and problem‑solving skills.
• Excellent communication skills and the ability to explain complex financial matters clearly.
• Commitment to good governance.
• Adaptable, collaborative and comfortable balancing strategic and operational work.

Desirable experience

• Background in banking, mutual organisations, church or charity finance.
• Strong understanding of PRA/FCA regulatory frameworks and prudential requirements.
• Knowledge of mission‑based or niche lending sectors, particularly lending to churches.
• Experience acting as deputy to a Chief Executive or contributing to strategic planning.

Practical details

• Full‑time, based on‑site at our York office.
• Occasional travel for meetings, regulatory engagement or sector events.
• As part of a small team, flexibility and willingness to support colleagues across functions is essential.
• We are only able to consider applicants from those who are eligible to work in the UK without requiring sponsorship.

Timeline

Closing date: 1 May 2026

Interview date: 4 June 2026 (planned) in person, in York

Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May

About GLAN

GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations. 

Our vision is justice across borders.

We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.

We currently work across three key focus areas: 

• Accountability for Atrocity Crimes
• Environment and Climate Litigation
• Abuses in Value Chains

About the role

The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.

The ideal candidate

We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.

The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.

The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.

Key Responsibilities

Senior Leadership

• Lead the Senior Leadership team in the implementation of our revised organisational strategy 2027-2030.
• Ensure organisation-wide financial oversight and operational business planning.
• Provide guidance and support to GLAN’s team.
• Deputise for the CEO when necessary and take ownership of high-level decision-making.

Operational oversight

• Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN’s organisational strategy.
• Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans.
• Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends.
• Help ensure cases/teams are sufficiently resourced in terms of staff capacity.
• Ensure joined up working, and provide strategic guidance when challenges arise.

People and culture

• Provide strong leadership to ensure a professional and healthy working culture.
• Build on GLAN’s existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1’s, annual 360 reviews and performance.
• Oversee recruitment, onboarding, performance management, and staff development and staff feedback.
• Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work.
• Support the embedding of GLAN’s values across GLAN’s work.
• Oversee relationship and dialogue between GLAN’s SLT and Trade Union representatives.

Governance and Board relationships

• Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations.
• Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN’s risk management frameworks and our risk register.
• Oversee GLAN’s governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented.

Financial oversight

• Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
• Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
• Manage relationships with external accountants, auditors, banks, and financial service providers.
• Ensure best practices are followed and financial risk is identified and managed appropriately.

Operations

• Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers.

Person Specification

Essential

• Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management.
• Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance.
• Minimum of 10 year’s line management experience.
• Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail.
• Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
• Exceptionally organised and able to manage multiple priorities.
• Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly.
• Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills.
• Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector.
• Understanding of UK charity law and governance, including experience with Board of Trustees.
• Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO.
• Warm, people-centred and positive approach.
• Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity.
• Solution-orientated, able to anticipate and resolve challenges.
• Strong alignment with GLAN’s values and our mission.
• Strong commitment to diversity, equity and inclusion and committed to GLAN’s ongoing anti-racist learning and practice.
• Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work.
• Ability to handle difficult situations and handle confidential information.
• Ability to balance GLAN’s operational priorities with our values.

Desirable

• Experience of operating in non-profit / mission-driven / legal organisations.
• Previous experience working in a human rights or environmental protection focussed setting.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership .
• Experience of supporting culture building.
• Experience of working to decolonial commitments.
• Experience of delivering organisational change programmes.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership 
• Commitment to equity, learning and continuous improvement.
• Knowledge of HR practices and employment law.
• Fundraising experience.
• Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2

Equality, Diversity & Inclusion

We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.

Our values

Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.

Collective Power - We believe lasting change is built through collective action and power sharing. 

Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can. 

Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence. 

Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.

How to apply

To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.

GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.

If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.

Role Location: Home Based

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

You’ll provide high quality support to the communities of people affected by Parkinson’s in Hull and the East Riding of Yorkshire. As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers. We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.

Through community development we work in close collaboration with our Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s - whether directly or with their friends, family and carers.

What you’ll do:

• Provide first point of contact for new people affected by Parkinson’s wanting to engage with our community facing work in Hull and East Riding

• Organise online and in-person, internal and external meetings and events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings for our community development work across Hull and East Riding

• Support the development of new activities with our community in Hull and East Riding, by establishing contact with other organisations and individuals in the area

• Promote and market activities in local areas to ensure our community are aware of all the offers available to support them

• Engage directly and attend meetings of groups, branches, cafes, physical activity programmes in Hull and East Riding to ensure they are delivered effectively and we meet the needs of those people delivering and attending them

What you’ll bring:

• Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally

• Excellent administration and support skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities 

• Experience in coordinating multiple projects simultaneously that meet business requirements 

• Experience of developing and maintaining effective working relationships with all stakeholders 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively 

• Experiencing of managing data, records and details of programmes, projects and events and keeping these accurate and up to date 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from 21 May, online via googlemeet.

The successful candidate will be required to:

• live in the area specified (Hull and East Riding) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

• provide occasional cover on evenings, weekends, and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The Communications team is responsible for informing, inspiring and engaging the public by showcasing Alzheimer’s Research UK’s work, impact and mission across all channels. We lead the charity’s media and strategic communications activity—ensuring consistent, accurate and compelling storytelling that supports research, fundraising and organisational priorities. 

We are seeking a Communications Officer, Research to join the Research Communications Team. This role will support the planning, production and delivery of engaging communications that explain and promote the charity’s research priorities. Working closely with the Research team and colleagues across Communications, the postholder helps highlight key scientific developments, research programmes and organisational priorities. They act as a communications partner to the Research Directorate, helping to shape research narratives and producing high‑quality content that brings our science to life.

Key Responsibilities:

 Delivery & Production

· Produce clear, accurate content about research programmes (e.g., messaging, FAQs, web content, slide decks).

· Maintain and update supporter/public-facing research content on the website.

· Ensure communication materials adhere to brand guidelines and meet accessibility criteria.

 Research & Information Support

· Assist with planning and producing updates from research conferences for internal use.

· Develop researcher-friendly content and impact stories, working with the Content Team.

· Contribute to research-facing social media content and updates.

 Cross-Team Support & Collaboration

· Support communications for research initiatives such as the Biomarker Challenge, Dementia Frontiers Fund, Clinical Accelerator, Brain Bank and partnerships.

· Coordinate content and communications with partners in our research programmes, sharing credit and amplifying reach.

· Work collaboratively with Research, Policy and Communications colleagues to ensure accurate, consistent messaging.

 Administration, Planning & Coordination

· Provide administrative, planning and coordination support for research communications activities as required.

 Quality, Accuracy & Compliance

· Ensure all communications output is accurate, high-quality and aligned with accessibility and regulatory requirements.

 What This Role Delivers

· High-quality research content that increases understanding of the charity’s research aims and work.

· Clear, consistent messaging across research communications.

· Effective support for research programmes, digital content and organisational storytelling.

Knowledge, skills and experience needed:

· Experience in communications, science communication or a related field.

· Ability to translate scientific or technical information into clear, engaging content.

· Strong writing skills and attention to accuracy.

· Background in science, research or health.

· Strong written communication and editing skills.

· Ability to communicate complex ideas simply.

· Organised, reliable and able to manage multiple tasks.

· Collaborative and comfortable working with different teams.

· Sound judgement and willingness to ask for guidance when needed.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £31,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Settled is a dynamic charity that supports the rights of EU and Ukrainians citizens who have made the UK their home, through providing expert, multi-lingual services. We seek an experienced communications professional with technical and writing skills, who understands how great communications can boost the profile and sustainability of a charity and help it meet the needs of its beneficiaries. Organising events is also part of the role. Role is mainly remote-working with 2 days per month in Cardiff Bay and some travel to cities in other parts of the UK. If you would like to join our supportive and impactful team, please  include a cover letter which explains how you fulfil the person specification, along with your CV.