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A little bit about the role
Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office
The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.
They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.
The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:
Key Responsibilities
The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:
Change management:
People and Culture:
Finance and Governance:
Charity Quality and Efficiency:
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Alexander Devine Children’s Hospice Service is looking for an inspirational and experienced Director of Care to provide strategic, clinical and operational leadership across our medical, clinical and holistic care services.
This is a pivotal role within our organisation. Reporting to the CEO and working closely with the Board of Trustees and Senior Leadership Team, you will be responsible for ensuring that children, young people and their families receive the highest quality, safe and compassionate care.
You will have the opportunity to shape the future direction of our care services at an exciting time in the development of Alexander Devine.
The role
As Director of Care, you will have overall responsibility for the leadership, management, quality and performance of our care services.
You will:
About you
We are looking for an exceptional clinical leader who combines strategic vision with strong operational management and a genuine passion for children's palliative care.
You will be a registered nurse with significant experience in paediatric palliative care and senior-level leadership experience. You will have a strong understanding of clinical governance, CQC requirements, PSIRF and safeguarding, together with experience of leading service development and change.
You will bring:
Most importantly, you will be an inspirational, resilient and motivational leader who can engage people, build confidence and create a culture where staff are empowered to deliver their very best.
Why Alexander Devine?
This is a rare opportunity to join a growing children's hospice charity and play a leading role in shaping the future of our services.
At Alexander Devine, our values are at the heart of everything we do: determined, empowering, valuing others, integrity, nurture and empathy. We are looking for a leader who genuinely shares these values and can translate them into meaningful action for children, families, staff and volunteers.
You will have the opportunity to work alongside a committed Senior Leadership Team, an experienced clinical team and a passionate wider charity, while building strong relationships with partners across health, social care and the children's palliative care sector.
If you are an ambitious and compassionate clinical leader who wants to make a lasting difference to children and families, we would love to hear from you.
Please note: The successful candidate will be required to undertake an Enhanced DBS check.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope Nottingham's vision is to inspire and grow communities of hope across Nottingham where local people are enabled to volunteer to support those in need, addressing poverty of resources, reducing loneliness and providing spiritual support. We are rooted in our Christian faith and currently have a staff team of 9 and support over 320 volunteers in teams across Nottingham.
We are looking for an energetic, compassionate, highly organised and values-led Charity Area Teams Manager to lead and inspire our staff, volunteers, and service delivery teams, as they deliver practical help, community connection and Christian care across our food banks, hubs and community activities.
In this pivotal role, you will oversee the effective management of team operations, ensuring that service standards are consistently met and that our charitable initiatives reach those in need. You will ensure activities are safe, welcoming, well-planned and aligned with Hope Nottingham's vision, mission, values and Theory of Change.
Responsibilities
Skills
A full driving license and access to a car are essential.
28 days holiday per year (includes 3 days between Christmas and New Year) + bank holidays, Life Assurance, 3.5% employer pension contribution, wellbeing scheme including access to counselling and bi-annual staff team retreat days.
There is a genuine occupational requirement under the Equality Act 2010, Schedule 9, for the postholder to be a practising Christian because the role supports Hope Nottingham's Christian ethos, prayer, chaplaincy and faith-based activities.
If you are passionate about developing people, volunteering and community transformation, we would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Routes to Roots is looking for an inspiring, compassionate and proactive Centre Manager to lead the day-to-day operation and future development of the Genesis Centre in Poole.
This is not a role where you will spend every day behind a desk.
You will be at the centre of a busy, welcoming homelessness service: leading people, building partnerships, solving problems, developing opportunities and making sure that people experiencing homelessness or housing insecurity receive the very best possible support.
Some days will require strategic thinking. Others will require you to roll up your sleeves and help make things happen. We are looking for someone who can do both!
About the role
As Centre Manager, you will take the lead for the day-to-day running and continued development of the Genesis Centre, working closely with our Trustees, staff, volunteers and local partners. You will have real scope to shape how the service develops and to strengthen the Genesis Centre's role within Poole's response to homelessness.
You will be a visible and approachable presence within the Centre and the wider community, helping to raise the profile and reputation of Routes to Roots and strengthen our network of partners and supporters by:
About you
We are looking for someone with experience of managing people and/or volunteers and overseeing a service, programme or project, including budgets and resources.
You will ideally already have experience of working with people experiencing homelessness or vulnerability and be just as confident building effective relationships with someone walking through the doors of the Genesis Centre as with a volunteer, Trustee, commissioner or partner agency.
You will bring:
Experience of grant applications, fundraising or working within the voluntary, housing, health or social care sectors would be advantageous.
Most importantly, you will share our belief that people experiencing homelessness deserve dignity, respect, opportunity and the right support to move forward.
Why join Routes to Roots?
Routes to Roots is a Poole-based homelessness charity with a Christian ethos and more than 20 years' experience of supporting people who are rough sleeping, vulnerably housed or rebuilding their lives following homelessness.
Our Genesis Centre is much more than a traditional day centre.
It is a place where people can eat, shower, wash clothes, receive practical help and simply feel welcome. It is also a place where people can connect with housing, health, substance use and other specialist services, take part in activities and begin to move towards something different.
At its best, Genesis is a place of opportunity, connection and change.
This is a unique opportunity to take a leading role in a charity that is committed to supporting people experiencing homelessness and vulnerability in Poole.
You will have the opportunity to shape the future development of the Genesis Centre, work alongside dedicated Trustees, staff and volunteers, develop meaningful partnerships across the community and see the direct impact of your work.
Interested?
If you are an experienced manager who is passionate about making a difference and would like to play a key role in the future of Routes to Roots and the Genesis Centre, we would love to hear from you.
Routes to Roots is committed to equality, diversity and inclusion and welcomes applications from people from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
£45,000 FTE | £27,000 actual salary
22.5 hours per week | Part-time | Hybrid – Ilford, Essex
Ready to take the lead and make your mark?
The Dream Factory creates life-changing dreams for children and young adults aged 3–25 who are living with life-limiting or life-threatening conditions, severe disabilities and serious illnesses.
Every dream we grant creates something incredibly precious: an experience to look forward to, a chance for families to spend special time together and memories that can last a lifetime.
We are now looking for an experienced and relationship-focused Fundraising Manager to help us grow our income, strengthen our supporter relationships and enable us to grant even more dreams.
This is more than an opportunity to manage an existing fundraising programme. You'll have the chance to help shape the future of fundraising at The Dream Factory.
Working just 22.5 hours across three days a week, this could be an ideal opportunity for an experienced fundraiser looking for greater flexibility alongside the chance to take real ownership of a fundraising function.
Could this be your next step?
You may already be a Fundraising Manager, or you could be an experienced Senior Fundraiser, Corporate Fundraiser, Community Fundraiser or Partnerships Fundraiser who's ready to take the next step and lead a fundraising function.
You don't need to be an expert in every area of fundraising.
We're looking for someone who knows how to build strong relationships, spot opportunities, turn ideas into income and inspire others to support a cause.
You'll be someone who enjoys thinking strategically but is equally happy rolling up your sleeves and making things happen.
What you'll be doing
Working closely with our small and committed team and Board of Trustees, you will take the lead on developing our fundraising and building sustainable income for the charity.
You'll have the opportunity to:
This is a hands-on position. We are looking for someone who is excited by the opportunity to both lead fundraising and get involved in delivering it.
You won't be doing it alone
We know that asking one person to “lead all fundraising” can sound like a big ask – particularly in a part-time role.
That's why it's important to us that candidates understand that you will be joining an established charity with a committed staff team, supportive Board, existing supporters and fundraising relationships.
You'll also have external support for our trusts and foundations fundraising, allowing you to focus your time on developing other areas of income and building relationships that can help The Dream Factory grow.
You'll have the freedom to bring new ideas, test different approaches and help us decide where our greatest fundraising opportunities lie.
Who we're looking for
We're much more interested in what you can do than where you've worked.
You'll probably have experience of generating income through one or more areas of fundraising, rather than necessarily having worked across every income stream.
We'd particularly love to hear from you if you:
Experience of corporate, community or individual giving would be particularly valuable, but we don't expect you to arrive with experience of everything.
If you have strong fundraising experience, great relationship-building skills and the ambition to step up and lead, we'd encourage you to apply.
Why join The Dream Factory?
Because in a small charity, you can see the difference you make.
You'll have genuine ownership of fundraising and the opportunity to shape how it develops.
You'll work directly with a passionate team and Board, build relationships with supporters and partners and see the direct connection between the income you help generate and the dreams we're able to make come true.
This role offers:
For someone who has been waiting for the opportunity to take the lead, introduce their own ideas and build something, this could be that opportunity.
About The Dream Factory
The Dream Factory grants dreams to children and young adults aged 3–25 with life-limiting or life-threatening conditions, severe disabilities and serious illnesses.
Our dreams are about much more than one special day. They give children and young people something positive to focus on, create opportunities that might otherwise be out of reach and give families precious experiences and memories together.
We are a small charity with big ambitions and our ability to reach more families depends on growing sustainable fundraising income.
That's where you come in.
Interested?
If you're an experienced fundraiser looking for a flexible role where you can have genuine influence or you're ready to take the next step in your fundraising career – we'd love to hear from you.
Please don't be put off if you don't meet every single point in the job description. If you believe you have the fundraising experience, relationship-building skills and enthusiasm to make a difference at The Dream Factory, we'd encourage you to apply.
Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly?
We are looking for a Business Operations Manager to lead and strengthen our day-to-day operations. This is an important role within our charity, responsible for ensuring our staff, volunteers and trustees have the effective systems, support and working environment they need to deliver the best possible services for the people we serve.
Working closely with the Chief Executive Officer and senior managers, you will lead operational activity across:
You will manage and develop the Business Support Team, coordinate operational priorities, and help ensure our organisation remains safe, efficient, welcoming, and well organised.
About you
You will have experience of managing office or business operations within a charity, public-sector organisation or a similar working environment. You will also bring:
A relevant Level 5 qualification or degree would be welcomed, but we also value equivalent knowledge and experience.
Experience within a Parent Carer Forum, SEND organisation, charity or community organisation would be an advantage, although it is not essential.
Most importantly, you will be approachable, collaborative and committed to creating an inclusive organisation that provides an excellent experience for staff, volunteers, families and partners.
What we offer
We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:
You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.
How to apply
Please submit an application form explaining how your experience, knowledge and skills meet the requirements of the role.
Closing date: 21st September 2026 at 9:00 am
Interview date: w/c 28th September 2026
We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.
This role is subject to a basic DBS check and satisfactory references.
The client requests no contact from agencies or media sales.
Our guests arrive having been told, in a hundred different ways, that they are a problem to be managed. Our radical welcome is the opposite of that — and we are looking for someone to help us sustain it.
Kairos Housing grew out of a shared vision between local churches in Blackburn with Darwen. Our mission is to show the love of Jesus as we provide sanctuary, build community and seek justice.
The people we house have often been sleeping on park benches, sofa-surfing, or staying somewhere unsafe. Some have had an asylum claim refused and cannot work, rent or claim benefits. Others have just been granted refugee status and days to leave Home Office accommodation. We offer a home, and walk with them until they can stand on their own.
Our welcome means saying welcome home and meaning it — a safe place, a bed, community, support and belonging. Not hostility, and not even tolerance. We publicly challenge the hostility our guests face and speak up for a fairer system as part of our mission.Everything in this job about compliance, rent collection and record-keeping exists as so we can provide that radical welcome.
The role
We need someone to take on the day-to-day running of Kairos Housing.
What you'll be working on
This job is for you if…
You do not need a housing background. If you arrive with relevant operations or housing experience, we would expect to appoint at or near the top of the range. If you have the values and transferable skills but not the technical knowledge, we will train you — including a fully funded housing qualification with paid study leave.
Key details
Office based at Church House, Blackburn Cathedral grounds, with the option to work from home occasionally, and regular travel to our properties. 37.5 hours per week, Monday to Friday (This is not an on-call role). Responsible to the Board of Trustees.
Benefits: 25 days holiday plus statutory holidays; 3% employer pension; full mileage; funded qualification and paid study leave; reflective supervision and peer support.
It is an occupational requirement of this post that the postholder is a practising Christian, in accordance with Schedule 9 of the Equality Act 2010. Our guests come from many faiths and from none, and are never expected to share ours.
A driving licence valid in the UK and access to a vehicle are essential, and an Enhanced DBS check is required. We cannot sponsor visa applications.
We shortlist blind, and guarantee an interview to anyone meeting the essential criteria who identifies as disabled or has first-hand lived experience of the UK asylum or immigration system.
How to apply
Download the recruitment pack and application forms from our website and return them to our recruitment inbox. We would be glad to have a chat or show you round first — please get in touch.
Closing date: 11.59pm on Sunday 27 September 2026. Interviews will be held in October.
The client requests no contact from agencies or media sales.
Help lead the next chapter of an award-winning, volunteer-powered environmental charity
As we celebrate our 10-year anniversary, Shrewsbury Food Hub is looking for an inclusive, practical and strategically minded Executive Director to lead us through the next phase of our development.
We have a simple vision: a community where food is valued and not wasted.
Founded in 2016, we rescue surplus food seven days a week from local suppliers and redistribute it through charities, community groups, schools and Foodshares. In the year to March 2026 alone, we rescued more than 270 tonnes of food, with our work reaching an estimated 4,000 people every week across Shrewsbury and the surrounding area.
We have also developed a growing programme of community cooking, bringing people together to build skills and confidence, share food and strengthen community – while ensuring that good food does not go to waste.
The opportunity
Shrewsbury Food Hub has grown significantly over the past decade. Our next Executive Director will help us build on that success while strengthening the foundations beneath it.
This is an exciting opportunity to lead an established and much-loved local charity through a period of organisational development: bringing greater clarity, focus, structure and resilience while protecting the energy, relationships and community spirit that make the Hub special.
The Board is committed to focusing increasingly on governance and delegating day-to-day leadership and management to the Executive Director. You will have the authority and responsibility to lead the organisation, work closely with our Senior Leadership Team and create the conditions in which staff and volunteers can perform at their best.
This is not a figurehead role. We need an Executive Director who can see the bigger picture, make difficult choices and turn strategy into practical action – someone equally comfortable around the Board table and spending time with the staff, volunteers and partners who make our work possible.
This role is largely based in Shrewsbury, with some home working possible. This is a strongly place-based role requiring a regular and visible on-site presence.
What you will lead
Working with the Board, staff, volunteers and partners, you will:
Please see the full Job Description and Person Specification for further details.
Who are we looking for?
You will bring successful senior leadership experience from a charity, social enterprise, public service or other purpose-led organisation, together with experience of shaping strategy, leading change and turning plans into results.
You will be financially astute, pragmatic and comfortable creating clarity in a busy organisation. Above all, you will be a genuine people leader: emotionally intelligent, approachable and able to build trust across a diverse community of staff, volunteers, trustees, founders and partners.
We don't expect our new Executive Director to be a specialist in everything. You may bring particular depth in operational and organisational leadership or in income generation, fundraising and external development. What matters is that you have credible experience of the other and the leadership ability to bring different expertise together.
Previous Executive Director experience is welcome, but is not essential.
Our values
We want our new Executive Director to share our commitment to reducing food waste and strengthening our community, and to lead in a way that reflects our values:
Passion – Accountability – Inclusiveness – Integrity – Caring – Resilience
These values shape not only what we do, but how we work together. We are looking for a leader who enables others to succeed, listens to different perspectives, acts with integrity and empathy, and remains purposeful and constructive through change.
Our ambitions remain firmly rooted in place. We believe there is significant potential to deepen our environmental and social impact across Shrewsbury and Shropshire, rather than becoming a national organisation.
How to apply:
Please submit your CV and a covering letter of no more than three pages, outlining your suitability for the role, by 5pm on Friday 25 September 2026.
Shortlisted candidates will be invited to visit Shrewsbury Food Hub on Monday 5 October 2026, providing an opportunity to meet the team, see the Hub in action and gain a deeper understanding of the organisation ahead of formal interviews.
Shrewsbury Food Hub values the strength that comes from different experiences and perspectives. We welcome applications from candidates with diverse backgrounds and are committed to a fair and accessible recruitment process.
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Please look at the Person Specification before applying and make sure that your cover letter outlines your skills and experience in relation to the requirements listed there.
The client requests no contact from agencies or media sales.
Join Our Leadership Team: Head of Service Delivery, Quality and Standards
Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 42,000- 45,000 based on experience
Contract: Permanent
Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?
At Age UK Sheffield, we’re not just a service provider—we’re an organisation that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery, Quality and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.
About the Role
This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development and strategic leadership of a diverse portfolio of services, including:
· Independent Living Coordination
· Hospital Discharge
· Dementia Support
· Information & Advice
· Paid-for Home Support Services
You will provide leadership to managers and teams working across multiple locations and community settings, ensuring services are safe, effective, person-centred and financially sustainable. You will lead on safeguarding, health and safety, quality assurance and continuous improvement, helping us maintain high standards and achieve excellent outcomes for older people.
About You
You will be an experienced senior leader with a background in social care, health or the voluntary sector. You will have a proven track record of managing multiple services through others, balancing strategic leadership with strong operational oversight.
You will be comfortable leading managers and geographically dispersed teams, ensuring consistent standards, strong performance and a positive culture across a complex service portfolio.
You're equally at ease presenting performance reports and strategic proposals to trustees as you are engaging with frontline staff, volunteers and older people using our services.
You'll Bring
· Significant experience of leading multiple frontline services, ideally across different locations or community settings.
· Experience of managing and developing managers, team leaders and remote or dispersed teams.
· A strong understanding of safeguarding, governance, quality assurance, health and safety and risk management.
· Experience of external audits and working within quality frameworks, with a good understanding of regulatory standards continuous improvement.
· Strong operational and contract management skills, including performance monitoring, KPI reporting and service development.
· Excellent leadership and relationship-building skills, with the ability to inspire, support and develop others.
· Strong IT and data literacy, using information and insight to drive decision-making and improve outcomes.
· A collaborative, flexible and values-driven approach to leadership.
Why Work With Us?
- You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
- We offer flexible working hours and hybrid working options following a comprehensive induction.
- 30 days annual leave (plus bank holidays)
- Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.
Ready to Lead Change?
If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.
Apply by: 9am on Monday 14th September. Interviews will be held during week commencing Monday 21st September
Join us. Lead with heart. Deliver with purpose
The client requests no contact from agencies or media sales.
Could you play a crucial role within our busy and friendly team and take responsibility for managing our benevolent fund?
We are looking to recruit an Administration and Grants Officer to support the output of our HQ, including benevolent fund caseload management, member support, and general Association output. Some travel is expected to support membership events inc. evenings & weekends, with occasional overnight stays. We offer generous holiday entitlement, 6% employer pension contribution, free parking, access to gym/swimming pool, canteen, café and shop.
We are the UK’s largest membership organisation of female veterans and serving women - a financially sustainable £8m charity which aims to provide camaraderie, benevolence and support to women who have served in the Army. Additionally, we aim to exert influence within the military charity sector to broaden support for all female veterans of the UK Armed Forces.
Our benevolent fund awards over £200k in grants per year to an average of 120 applicants, from minor requests to major grants, and annual maintenance. We organise both national and local events for our members to attend where they meet up with old friends, remember those we have lost, support each other, have fun and make new and lasting memories. We have approaching 5000 active members which we hope to grow as we reach out to many more female veterans eligible to join our Association.
You will:
have experience of working in a member or public-facing organisation, supporting and liaising with a diverse cohort of individuals in a wide variety of interests and needs
have experience of managing caseloads and carrying out detailed casework
have a sound knowledge of how individual grants are awarded
have a strong understanding of the work of SSAFA, TRBL & other caseworking and almonising agencies
understand the value of strong communication and be experienced in engaging people from many walks of life, tailoring your communication style to a variety of audiences
be skilled at building positive working relationships, with a friendly and engaging manner
be highly organised with great attention to detail, and work well within a small staff team where each team member is expected to pitch in and work collaboratively
Be engaging and welcoming, able to attend events and interact with members of the public
The charity is governed by a Board of Trustees with a number of sub-committees, all volunteers. We are a small staff team of 5, led by a CEO, who are motivated by the good work we do to support some amazing, brave and pioneering women. We are proud of the work we do to support female veterans, many of whom are now well into retirement. Some have fallen on hard times and need our financial support, whilst others may be lonely or have reduced mobility, and rely on our association to keep them in touch with like-minded comrades.
We are an inclusive employer seeking to attract and employ the best people from the widest talent pool, committed to supporting our staff and the female veterans we serve. All applicants must be able to demonstrate current eligibility to work in the UK.
If you are a motivated, self-starting and engaging individual with a passion for working with people and supporting their needs, then we look forward to receiving your application by way of a CV and a detailed supporting statement demonstrating your suitability for the role with regard to the above person specification.
Supporting female veterans of the British Army, Royal Navy and RAF


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary of Main Duties and Objectives of the Job:
· Assist in planning and delivering outreach activities.
· Supervise outreach staff and volunteers.
· Build relationships with community partners.
· Monitor and report on outreach performance.
· Deputise for the Group Manager when required.
· Promote a culture of empowerment, trauma-informed practice, and continuous improvement.
Support the Group Manager to :
· Design and implement outreach strategies to engage diverse communities.
· Develop community-led projects and initiatives that promote mental health and wellbeing.
· Ensure service user voices shape outreach and development activities.
· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.
· Monitor and evaluate service performance, using data and feedback to inform improvements.
· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.
· Contribute to the strategic development of community services, identifying opportunities for innovation and growth.
· Support tendering and funding applications, working with colleagues to develop compelling proposals.
· Build and maintain relationships with commissioners, funders, and community partners.
· Support the professional development of staff and volunteers through supervision, appraisal, and training.
· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.
· Lead safeguarding practice within therapeutic services, ensuring robust policies and procedures are in place.
General principles for all Mind staff:
1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.
2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.
3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.
These responsibilities are subject to annual review and may need to be adjusted in line with service developments.
We exist to ensure that people do not face mental health issues alone and can lead their lives free from stigma and discrimination.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a Housing and Destitution Caseworker to join our small, impactful team and provide or co-ordinate advice on welfare and housing issues to migrants.
ABOUT US
Hackney Migrant Centre (HMC) is a community-based charity providing free legal advice, casework support and holistic support services to refugees, asylum seekers and vulnerable migrants.
Approximately 50% of the people we support are homeless, and many are experiencing destitution due to precarious immigration status, the No Recourse to Public Funds (NRPF) restriction or whilst living undocumented in the UK. HMC’s work is informed by our vision of a UK where no one is forced into destitution, exploitation, or vulnerability because of their immigration status.
HMC is currently a small team of 7 employees, including a CEO, Community Manager, Immigration Team Manager, Immigration Caseworker and Access to Justice Coordinator, and an Administrative Support Officer alongside a larger team of up to 60 volunteers.
ABOUT OUR SERVICES
We are based in our office in Stoke Newington, where we provide immigration advice & representation and our housing advice and casework support services. We also offer regular community sessions in a local venue on the 2nd and 4th Wednesday of every month. We call these sessions our ‘Wednesday Service’. The Wednesday Service has historically been the heart and soul of HMC, and it continues to play a key role in our service delivery, accessibility and community presence.
Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming and accessible space for:
Legal advice appointments with HMC advisors and external specialist partners
Casework appointments with staff and specialist volunteers
Holistic advocacy appointments delivered by our volunteers
Our team supports an average of 350 people across all our service areas.
ABOUT THE ROLE
The Housing and Destitution Caseworker will provide or co-ordinate advice on welfare and housing issues to migrants. This will include people visiting the Wednesday Service or referred by the Immigration Team. The post holder will assist with follow-up casework, and recruit and develop a small volunteer Housing and Destitution Support Team to support with these tasks. The post-holder will work to build partnerships with external specialist advisers, to expand our diagnostic advice provision and support with successful referrals for onward legal challenges.
Main duties
Develop and coordinate partnerships with external specialist housing advisors to deliver housing advice and take on cases where able.
Recruit and induct volunteers to a small Housing and Destitution Support Team and supervise their work.
Keep up to date with legislation and practical guidance required to support destitute migrants, including attending relevant training sessions.
Provide training to HMC’s volunteers on housing and destitution issues.
Make referrals to public law/community care and housing legal representatives for complex casework and legal challenges such as judicial review.
Identify where visitors need to access mental health or specialist support and escalate safeguarding concerns in line with HMC’s safeguarding procedures.
Maintain records on all casework, regularly review progress during the casework journey, and ensure that cases are closed when support has ended.
Partnerships
Develop links and partnerships with other organisations to enable effective joint working.
Collect information, statistics and case studies on destitute migrants and the issues they face for the purposes of improving service quality and to meet the requirements of funders.
Contribute case studies and statistical data to relevant policy/strategic legal work carried out by HMC and other partner organisations.
Attend forums of organisations working in the sector to share best practice and evidence from HMC’s frontline work.
Additional responsibilities
Administrative tasks relevant to the post
Help to cover the work of the team during absences
Contribute to HMC’s housing and destitution guides and signposting materials
Support with the wider work of the organisation as needed, including assisting with the set-up and pack-down of the Wednesday Service and associated events.
Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality
and diversity, equity and inclusion
Work collaboratively with other HMC staff, volunteers and professional advisors
Participate actively in staff meetings, and other meetings as may reasonably be required
Attend HMC Trustees’ meetings as required
HOW TO APPLY
If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification (below) via the Charity Job website.
Two professional references will be requested if successful at interview. The successful candidate will be required to undergo an appropriate level of DBS check.
We know that women and people from marginalised or under-represented groups- including people of colour- tend to apply only for roles where they meet 100% of the criteria. We encourage you to apply if you have an interest in the role even if you do not meet all the criteria below, particularly if you have lived experience of migration.
Please note that we can only accept applications from candidates who have the right to work in the UK. If you do not have the right to work in the UK but you are interested in supporting HMC, please see our website for opportunities to volunteer with us.
The application deadline is 23.30 on Saturday 19th September, and we expect to hold interviews in the week beginning 5th October 2026.
PERSON SPECIFICATION
E = Essential, D = Desirable
Experience
E – Experience providing advice and casework support to destitute migrants and/or experience of providing housing advice and casework support to people facing homelessness.
E – Experience of providing support, supervision and training to volunteers
E- Experience communicating clearly and professionally with a range of audiences, including the public and statutory services.
E – Track record of working in a team in a highly pressurised, front-facing environment.
D – Experience of maintaining effective working relationships with a wide range of agencies
D – Experience of recording and reporting outcomes to funders
Knowledge / Skills
E - Knowledge of the rights of migrants seeking housing, and community care support in the UK and the UK’s housing and homelessness services and support provision.
E – Understanding of the UK asylum support provisions.
E – Knowledge of refugee, migrant and homelessness organisations and other relevant organisations to support referrals and signposting.
E - Excellent IT skills, including Outlook, Microsoft Office, Sharepoint, CRM databases (HMC uses Lamplight).
D - Working knowledge of UK immigration legislation affecting refugees and migrants and the impact of the hostile environment on migrants.
D – Experience of recognising and responding to safety and safeguarding concerns, and supporting members of the public in a trauma-informed way.
Personal
E - Highly effective communication and interpersonal skills.
E - Ability to work with vulnerable migrants with sensitivity and cultural awareness.
E - Demonstrable commitment to the principles of diversity, equity and inclusion and of advancing the rights of migrants in the UK.
E - Commitment to ongoing learning and development and keeping up to date with legislative developments which will have an impact on migrants.
E - Ability on occasion to work outside of normal office hours (e.g. evening meetings).
If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification, via the CharityJob website.
The client requests no contact from agencies or media sales.
We are seeking an experienced leader to support and the assist the Board of Trustees to carry out the objectives and fulfil the mission of Roshni Ghar.
Job Title: Chief Executive
Contract: Permanent, 35 hours per week
Salary: £42,000 per annum
Location: Office based, Keighley BD21 2JH
Responsible to: Roshni Ghar Board of Trustees via the Chair of Trustees
Language: Requirement for this position, is the ability to speak Urdu, Punjabi or Bangla.
Disclosure: The successful applicant will be required to have an Enhanced Disclosure and Barring Service check (Working with Vulnerable Adults and children)
Exemption: This post is restricted to women only as a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. (Due to the nature and sensitivity of the client group, it is an occupational requirement that the post holder be a woman. This is in accordance with Schedule 9, Part 1 of the Equality Act 2010.).
About Us
Roshni Ghar provides a culturally appropriate service to support the mental health needs of ethnic minority women in the Airedale area of Bradford Metropolitan District.
We utilise a service user informed approach that promotes recovery and well-being through participation, inclusion, and choice.
We help to tackle inequalities and promote equality and diversity in partner organisations.
We strive to continuously adapt and improve services to ensure they continue to meet the needs of the community served.
Our core services
We provide culturally and spiritually sensitive support for ethnic minority women experiencing mental and emotional distress, empowering them to engage more responsively with mainstream and other relevant services where they may experience barriers.
We do this through 1 to 1 key working, group work, including peer group support, promoting a better understanding of mental distress and mental health promotion and illness prevention, signposting and working with other services to promote the equality and diversity agenda.
We support and enable an active service user voice not only in developing our own services, but also in service development for other health and social care organisations.
We encourage social inclusion and promote access to educational and vocational opportunities.
We also provide a safe space for women to explore issues relevant to their mental health and well-being.
Key objectives of the post
The new CEO will enthusiastically support and assist the Board of Trustees in carrying out the objectives and fulfilling the Mission Statement of Roshni Ghar, work within and promote the service user led ethos of Roshni Ghar.
They will maintain and develop high-quality services which aim to reduce the emotional and mental distress experienced by ethnic minority women and exceed the current funding levels in order to expand the organisation. They will continue and further develop the commitment to ensure that Roshni Ghar provides a range of culturally appropriate activities and services and continue and further develop the strong track record of community engagement and the strong emphasis on partnership working.
Key areas of responsibility
The CEO will work closely alongside all internal stakeholders of Roshni Ghar to plan, implement and evaluate the organisation’s Business Plan, as well as alongside the Board of Trustees to seek out, develop and evaluate new business opportunities. They will seek out and acquire new fundraising opportunities and, equally, to promote our services citywide.
This role will also improve and develop effective relationships with partner organisations, establish and develop profitable relationships and partnerships with funders, community mental health teams, and the wider voluntary sector and actively endorse and positively promote Roshni Ghar across all aspects of the media.
Management responsibilities will include ensuring financial sustainability and growth of the organisation and ensuring that Roshni Ghar continues to meet the high standards set by Funders. The CEO will be responsible for all activities relating to human resources and work alongside the Board of Trustees to develop and implement all organisational policies and procedures. They will also actively ensure that all feedback procedures and communications are operating effectively and perform any other tasks as identified by the Trustees, and commensurate with the grade of this position.
The successful candidate will have a relevant professional qualification, proven experience in leadership and developmental management in one or more organisations, experience of managing Budgets, Risk, Quality and safety as well as experience of leading outcomes-based management processes. They will be able to speak Urdu, Punjabi or Bangla , will have worked in a mental health setting with ethnic minority women and will be familiar with changing statutory care funding requirements and the social, medical and public health models of mental health.
Essential skills and abilities for this position include resilience, high level interpersonal and relationship building, communication and presentation skills, financial scrutiny, people management skills, interpersonal and relationship building skills alongside data analysis, reporting and data use.
The CEO will be committed to service-user involvement in the design, delivery and review of services, an inclusive approach which welcomes and relates to people from many different backgrounds, have a positive attitude towards those with mental health difficulties and able to respect and value people unconditionally and an optimistic and motivational for people with mental health difficulties.
The closing date for this position is 23:59 on Tuesday 6th October.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our online portal to complete your application for this position.
No agencies please.
Using Anonymous Recruitment
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