Mind’s Network Quality Team are looking for someone who is passionate about mental health and wants to enhance the quality and sustainability of local Mind support.

Mind won’t give up until everyone experiencing a mental health problem gets both support and respect. This is a chance for you to support local Minds to help realise that promise and to recognise the excellence in the Mind network.

The team assures the quality of the 122 local Minds in England and Wales through the Mind Quality Mark (MQM), which was co-designed with local Minds and people with lived experience of mental health problems. The team also provides support to help local Minds reach and exceed the MQM promoting a culture of continual improvement. The team run the annual Mind Network Excellence Awards to celebrate the high-quality work of local Minds. 

As Network Quality Manager, you will manage the team ensuring that all local Minds are either meeting or actively working towards the MQM standard. 

If you have experience of managing staff, experience of quality assurance approaches, have strong communication and writing skills and a flexible ‘can do’ approach you may be just the person we are looking for!

The role can be based in London, Cardiff or homeworking, with some travel across England and Wales. This is a fixed-term contract for 24 months, paid on grade E of Mind’s salary scales.

To apply, please follow the link below to our website.

Closing date: Midday 24th October 2019.

Interviews: Friday 8th November 2019.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

This is a key operational role with both an internal and external focus. The post holder is responsible for the service delivery performance of all Trailblazers projects; currently at HMPs Aylesbury, Wandsworth, Brinsford, and Isis, however this could be extended. Additionally, the post holder will be responsible for any contract or grant compliance stipulated by our funders and responsible for the quality and health & safety within the individual projects.

Externally the post holder will lead and build strong relationships with key stakeholders to ensure young people on release secure Education, Training or Employment (ETE) opportunities. The post holder will be tasked with ensuring an agreed percentage of young people achieve an ETE outcome within six months of release. The post holder will also assist the CEO with strategic development including income generation.

Hours: There is flexibility in start and finish times with working hours (37.5 per week) normally between the hours of 0800 – 1730. It is expected that the post-holder will work flexibly around contracted hours to meet business requirements and deadlines. Occasional weekend and evening working may be required. Holiday – 23days p.a. plus eight public holidays
Location: London or Aylesbury

Key Responsibilities
• Responsible for the recruitment, induction, training and performance management of Project Managers
• Lead and support the Project Managers to foster and maintain a culture of high performance and entrepreneurial spirit within their projects
• Lead Project Managers to ensure young people and volunteer mentors have a positive experience with Trailblazers
• Ensure the effective supervision of Project Managers including regular 1:1s, the setting of objectives, reviewing and monitoring of objectives
• Supporting the CEO with active relationship management of HMP governors and senior management
• Encourage innovation with the Project Manager team, but take responsibility for ensuring that new initiatives are implemented consistently in line with Trailblazers objectives
• Lead the Project Managers to ensure volunteer mentors are recruited in a timely way and that project KPIs are achieved
• Development of mentor resource center including induction, training and on-going support of our mentors
• Risk management including safeguarding staff and mentors
• Ensure that each project is gathering and recording data accurately and on time so that performance management can be reviewed in “real time”
• Identifying and working with partners in delivery e.g. community support, probation etc
• Deputising for the CEO

The post holder will be responsible for ensuring adherence to the policies and procedures of Trailblazers and must work flexibly to achieve these.

The successful applicant will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (DBS) and / or Pre-Appointment Checks from the National Offender Management Service (NOMS). Such checks are impartial and confidential. They give details of an individual’s criminal record if any and where appropriate give details of those who are banned from working with children or vulnerable adults.

Key Relationships
External:
• Volunteering / employment / training organisations
• Funders
• Partner organisations including: Mentoring & Befriending Foundation, Third Sector Research Centre and other third sector organisations
Internal:
• Staff and Senior Management Team
• Board of Trustees
• Volunteers

Person Specification
Experience required: Essential
• Minimum 2yrs experience of working within the criminal justice sector or related areas
• Significant proven experience in the design, leadership and delivery of training to staff, volunteers or service users
• Proven experience in the interviewing, selection and leadership of staff or volunteers
 

Experience required: Desirable
• Experience of working at a senior level within an organisation (ideally at SMT level)
• Significant experience of the voluntary sector
• Commercial experience and budgetary responsibility

Skills & Abilities: Essential
• A proven self-starter with a high level of self-motivation and enthusiasm
• Proven ability to achieve results in a complex operating environment
• Personable in approach and a good people manager
• Excellent administration, well organised, determined, resilient and the ability to maintain a high level of pace (and effectiveness) in the role
• Excellent IT skills (MS Word, Excel, PowerPoint)

Please note we expect a covering letter no more than one page summarising why you  want the position and what you would bring to the role along with a copy of your CV.

Agile Lead

Salary: £50,000 - £58,000 - maybe flexible for the right candidate.
Contract: Permanent
Hours: 35 hours. Monday to Friday, 9am to 5pm. Flexible working requests will be considered.

Closing date: 3rd November 2019

Interviews: Immediate - please do not delay applying

Location: Stratford

Are you an accomplished Agile Leader - ready to make your move into a cause driven environment? You could help us to reach our goal of 3 in 4 surviving cancers by 2034.

Cancer Research UK has an ambitious technology strategy which we are delivering through a varied and exciting portfolio, comprising in-house builds and external solutions.

What will I be doing?

As the Agile Lead practitioner you will be creating and delivering a flexible Agile approach, advising on best practice in a complex environment. You will be managing and developing the team of skilled Agile coaches to deliver best in class Agile solutions.

Make an impact every day by:

• Working directly with cross-functional teams to ensure they are value-focused and able to deliver at a sustainable pace
• Developing and delivering training modules on Agile topics
• Promoting a spirit of collaboration and approachability within the Agile capability, delivery teams and with stakeholders
• Championing and the strategic aims of the Technology Directorate.

You can help us beat cancer through your...

• Qualified SCRUM Master.
• Experience of driving behavioural change from individuals through to teams and the organisation in a sustainable way.
• Deep understanding of Agile mindset, frameworks and practices.
• Excellent communication skills, with an ability to convey complex information and concepts to technical and non-technical.
• Proven ability to motivate, coach and manage a team to deliver consistently to a high standard.

What will I gain?

• 25 days annual leave a year plus public holidays and 1 CRUK day.
• Working in an award winning team on exciting range of different projects.
• Competitive pension scheme.
• A brilliant learning and development environment.
• A range of generous rewards and benefits via our Rewards platform everything from gym membership, cinema tickets to discounts on cars.

More information can be found in our

Day in the life of an Agile Coach at CRUK

Our optimism and desire for success leads us to constantly challenge ourselves and others, which means you'll be encouraged to stretch yourself in our dynamic environment. And ultimately you'll know that you'll be changing lives through your work.

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.

Please apply by submitting your CV and answering some short application questions.

UK Country Director

Location London

Reporting To Vice President, International Markets Term Permanent 

The UK Country Director will support the delivery of the organisation’s advocacy and public campaigns, communications, marketing, business development and events within the UK market. Within this broad scope, the role is primarily responsible for business development and partnership management (corporate partners, NGOs, foundations), developing and delivering the UK strategy, and ensuring the successful delivery of key events. Working within a dedicated and creative team, this is a leading role in building the movement to end extreme poverty. 

This role will: 

● Develop and support implementation of strategy for business development in the UK; 

● Develop and deliver a UK strategy that aligns with and stems from the global strategy, across advocacy, campaigns, marketing, business development and events; 

● Manage and develop external relationships – e.g. NGO and private sector partners; 

● Deliver events within the UK market at key moments; 

● Lead on growing the movement of Global Citizens across the UK in close collaboration with the marketing team; 

● Support UK-focused advocacy and public campaigns; 

● Oversee the UK team, including line management responsibilities. 

Responsibilities: 

Business Development and Partnerships 

● Sustain the movement by helping to build a pipeline of potential business development opportunities; 

● Work with the business development team to develop and deliver pitches and proposals for potential funders; 

● Manage partnerships and grants, ensuring delivery of activities and accurate and timely reporting; 

● Work closely with the NGO sector, with a particular focus on building public support for UK Aid and international development in general. 

Strategy & Leadership 

● Develop and execute the organisation’s UK strategy. Input into the creation of UK objectives and targets, oversee progress towards these objectives and lead reporting. 

● Ensure strategic global alignment across activities; 

● Act as an ambassador for Global Citizen externally. 

Management 

● Oversee key organisational moments, events and communications in the UK; 

● Represent the UK within the International Markets team which is composed of other Country Directors from across the world; 

● Set and manage UK budget and business plan; 

● Play a key role in communicating regularly with and proactively managing Europe board members, including coordination and attendance of Europe Board meetings. 

Events ● Support the planning and execution of major UK-based events; 

● Ensure alignment with the International Markets team; 

● Identify, develop and support management of partnerships for events. 

Advocacy and Digital Campaigns 

● Represent Global Citizen at senior meetings with the UK government and civil service; 

● Support relevant team members to mobilise the UK public to take action; 

● Support the Global Policy and Advocacy team to deliver policy wins across the year; 

● Manage market-specific NGO and foundation relationships. Shape and oversee deliverables on grant proposals. 

Marketing and Communications 

● Support the team delivering content for the Global Citizen platform and managing social media channels; 

● Ensure market-specific integration of initiatives with the Global Citizen platform; 

● Proactively build the Global Citizen brand in UK, including support with identifying and managing marketing and brand building partnerships. 

● Be a spokesperson for the organisation (media, represent on panels). 

Key Skills 

● At least 5 years experience in a managerial role 

● Business Development experience 

● Firm understanding of online campaigning 

● Excellent verbal and written communication skills 

● Ability to manage important external relationships 

● Understanding of international development issues 

● Examples of creative campaigning or events experience 

● Great people management skills and experience 

● Willingness to go above and beyond 

● Team player, collaborative skills, experience working across international teams 

● Commitment to see an end to extreme poverty by 2030 

● Willingness to travel abroad 

Please apply ASAP as we will be considering the applications as we receive them. Closing date is on the 25/10/2019

Senior Director, International Markets (Fixed Term Contract) 

Term: 10 months fixed term contract 

Start date Thursday 2nd Jan 2020 End date Friday 30th October 2020 Plus 5 days of handover in December 2019 

Location: London, UK, with international travel (roughly one in 4 weeks). 

Role Outline

Our mission is to build a movement of 100MM Global Citizens whose actions will help achieve our vision of a world without extreme poverty by 2030. 

Global Citizen is a movement of engaged citizens who are using their collective voice to end extreme poverty by 2030. On our platform, Global Citizens learn about the systemic causes of extreme poverty, take action on those issues, and earn rewards for their actions — as part of a global community committed to lasting change. 

So far, more than 22 million actions have been taken by Global Citizens, leading to $46 billion in commitments being made by world leaders, which are set to affect 2.25 billion lives by 2030. 

The primary function of this role is to enable Global Citizen's ambitious plans for 2020 with a focus on supporting our existing international markets and expanding our footprint into new markets, with a view to a long term presence there. 

Reporting to the Acting VP of International Markets, this role will build new operations in markets where Global Citizen has no presence, increase our operations in markets where we have limited presence and manage the operations in our existing country and regional offices (Canada, Germany, Australia, South Africa, UK). 

This role will have formal line management responsibilities for 5 Country Directors, requiring regular communication with them. They will also be part of a broader team responsible for executing GC's 2020 plans, with a focus on broadcast first events in Latin America, Europe and Asia. 

Additionally, the role will work closely with key colleagues, many of whom are based in NYC (Finance, HR, Legal, department leads including marketing, global policy and advocacy, content, business development and partnerships). 

A key output of this consultancy will be a finalised and approved ‘capacity building strategy’ which will outline why we want to have a long term presence in each of the new markets of Nigeria, Mexico and South Korea, and how we will go about achieving this. During the consultancy period, the consultant will be required to work closely with the business development team to embed this strategy in local and global funding proposals to ensure that we have the financial stability to continue operations beyond September 2020. 

Key experience required - 5 to 10 years of experience: 

● Setting up and managing international teams 

● Extensive people and complex project management experience 

● Problem solver with experience setting and executing campaign strategy 

● Excellent written and communications skills 

● Experience working across cultures, time zones and languages 

● Great team player 

Please apply ASAP as we will be considering the applications as we receive them. Closing date is on the 25/10/2019

Civitas Recruitment are excited to be working with a fantastic youth homelessness charity to help source their new Housing Worker. The charity has an international link however its core focus for this arm will be working on youth homelessness within the London Boroughs. This vacancy will be within East London, Hackney & Islington and will work with the housing team to provide operational support including reception cover, handling resident queries etc.

Who we are looking for?

Due to the sensitive nature of the work and its residents you will ideally be an empathetic and diplomatic individual, confident with strong communication skills both verbal and written. You will have previous experience of working within a customer facing operational/customer service environment. You will possess self-drive, enthusiasm and have an interest and experience in working within the youth/ homelessness sector. You will also be confident in using Microsoft packages including excel, word etc.

Previous experience of working in housing or qualifications gained eg within customer service or Information and guidance will be an advantage. This is a great opportunity for the right person to develop a career in the nonprofit sector. Please note that due to the high volume of applicants only shortlisted candidates will be contacted.

Join a big brand and set up six-figure partnerships to better the lives of people in the UK affected by sight loss.

This charity has two vacancies in its team for experienced New Partnerships Managers. There is a very strong team in place, with award-winning management and fantastic internal connections, so this is a great opportunity to be successful in an established team.

The current new partnerships team has some great conversations on the go with big exciting brands, ranging from digital to retail to technology.

The partnerships are mostly strategic, with some CRM. They get quite a few internal leads, through their corporate services team do accessibility work on a consultancy basis with companies.

There will of course be some cold calling, and we need applicants who are willing to pick up the phone and make connections, but there are a lot of warm leads coming through as well.

We are looking for candidates with experience of six-figure wins (or five-figure if that’s the size of the programmes you’re funding), and who are proactive, self-motivated and passionate about the cause.

Flexible working options are available.

To apply for this role, please click Apply with Charityjob to submit your CV to Emily Birch at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

As a homelessness charity and housing association, our clients are at the heart of what we do. St Mungo’s provide a bed and support to more than 2,700 people a night who are either homeless or at risk. In addition to over 1,400 employees, we also rely on over 900 volunteers to help deliver our services to our clients. As an Investing in Volunteers accredited organisation, volunteers are a key part of how we deliver services. Volunteers help St Mungo’s by providing their skills, experience and time whilst offering the opportunity to engage the community by helping them to understand what role they can play in helping people recover from homelessness. 

If you have a background in volunteer management, are energetic and enthusiastic with excellent communication skills then this is the role for you.  Experience in designing and delivering training, line management experience and supporting clients to gain skills and confidence through volunteering is also important. This role is a one year fixed-term contract.

Reporting to the Volunteer Services Manager, and supporting St Mungo’s projects and services across North and East London, and the East of England, the Volunteer Services Advisor will:

• Play a pivotal role in supporting services to set up and maintain appropriate volunteer involvement, working with staff across your region to embed good practice in volunteer management.
• Be responsible for the recruitment, induction and training of volunteers in your region.
• Plan, develop and deliver training programmes to staff and volunteers.
• Manage the Volunteer Services Administrator.

Please ensure that you read the comprehensive job description and person specification for the full role description. When applying please address the person specification, clearly setting out how you meet the requirements for the role.

We are also committed to providing our staff with a wide range of learning and development opportunities and we are an accredited Investor in People organisation. Working in the Volunteer Services team offers excellent progression and career development opportunities. 

This role is part of the Volunteers, Student Placements and Apprenticeship team, who this year won the Housing Heroes Award for the Best Central Services Team.

We also offer a range of benefits including a 6% pension contribution and generous and very popular flexi-time scheme enabling you to balance your work and home life and accrue additional days off work to supplement your 25 days annual holiday. 

To view job descriptions on our vacancies page, please click on the document available tab above the relevant job advert.

Closing Date: 10am, Tuesday 29 October 2019
 

Interview and Assessment date: Thursday 7 November 2019

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 100 of Stonewall’s Workplace Equality Index 2018, we are also proud to have been awarded BITC 2017 Race Equality Award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.

EC2 charity needs a Content Manager; strong content skills for on & offline materials, publishing & email. Is this you?

Content Manager - Up to £40,000 pro rata - 3 month contact - London

THE COMPANY
Our client gives advice, support and sometimes financial help to members of the banking community. Its aim is to support the health and wellbeing of the banking community particularly during time of change, restructures and potential redundancies.

THE ROLE
Our client is a well established charity based in EC2 and requires an immediate start for a Content Manager within the marketing team, responsible for the writing and production of content across all channels.
The Content Manager will develop a content campaign about specific subject matters from scratch and turn researched information into engaging and easily understandable content across all relevant channels such as web, blogs and social as well as editing and creating emails and newsletters; around 30% of the role will be planning and coordinating. Mainly B2C but some B2B content also.

YOU
To apply for this role, you will need to show
- Excellent copywriting experience across enewsletters, websites, blogs, articles
- Hands on experience of managing CMS, publishing content and email
- Management and delivery of content schedule
- Understanding of web analytics, optimising content, making recommendations on improvements

If you have all of the above and are available immediately please apply now.

Content Manager - Up to £40,000 - 3 month contact - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

Brilliant charity working towards better education for children worldwide – great cause, great role!

Leading UK charity that partners with over 100 organisations to reach the lives of millions of school children, improving the future of millions worldwide.

Sitting within a dynamic fundraising team, we’re looking for a great corporate fundraiser with 2+ years’ experience to take on responsibility for a corporate portfolio of £100k, whilst driving new partnerships and corporate income.

We’re looking for someone who is creative, proactive, and an excellent relationship builder.

This charity is very proud of the fundraising team in place, and is looking for someone who can hit the ground running and work towards its mission of bringing a better education to one and all.

They offer 25 days holiday and flexible working.

To apply for this role, please click Apply with Charityjob to submit your CV to Liam Huse at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

This well known medical charity are looking for a brand professional to come and join their team for 9 months. Within this role you can look forward to joining the charity during an exciting time, where they are just about to roll out a brand refresh. You can look forward to managing a team of two, and working closely with the wider, close knit Brand and Creative team, to lead of the development, management and integration of their brand across the charity. You will be responsible for managing strategic brand and communications projects and shaping the brand consultancy the team provides to colleagues around the organisation. You will act as brand champion and work closely with the Head of Brand and Creative to identify opportunities to maximise brand impact.

The ideal candidate will:

• Be an experienced brand professional
• Be a strategic brand marketer
• Have line management experience
• Experience of rolling out Brand refreshes is highly desirable

Service Desk Manager/Help Desk Manager

London

£300-£350 Per Day

Client

My client is a large Charity organisation who is looking for a Service/Help desk manager to come on board and lead the team to success and focus on customer service. You will be managing the help desk team and evaluate performance. Making sure customer service is timely and accurate on a daily basis and also recruit and provide training for the service desk team.

Your role

As a Service/Help desk manager, you will have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals.

Ultimately, you should be able to ensure high quality technical support and increase client satisfaction.

You will be responsible for managing the help desk team and ensure customer service is timely and accurate on a daily basis. You will recruit, train and support help desk analyst and technicians which is a team of five. You will be to set specific customer service standards. Provide customer feedback to the appropriate internal teams, like product developers.

What you need to be successful for the role

• Proven work experience as a Service/Help desk manager
• Hands on experience with help desk and remote control software
• Solid technical background with an ability to give instructions to a non-technical audience
• Customer-service oriented with a problem-solving attitude
• Excellent written and verbal communications skills
• Managed a team
• Charity, Housing or Not for Profit experience needed.

What you will get in return

£300-£350 Per Day (Outside IR35)

What you need to do now

If you are interested in this role, click "apply" to forward an up to date copy of your CV, or call us now on 0207 419 8961

Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Registered Care Manager, Social Care, Brentford, West London, 36k DOE

Your new company
You will be joining a new domiciliary care service operating under the banner of a world renowned provider.

Your new role
As the Registered Care Manager your will be responsible for:

• Developing, implementing and executing a successful Service practice
• Recruit Care Workers and correctly match them to the Client's needs
• Plan the rotas and deal with covers and cancellations
• Arrange training and performance appraisals
• Maintain accurate and up-to-date digital records for all Clients and Care Workers
• Reply to Clients' queries in a timely manner
• Ensure all operations are CQC Compliant
• Be part of the on-call rota

What you'll need to succeed
Previous experience as a CQC Registered Manager or in a management role in a domiciliary or extra care setting.
Knowledge of CQC and CQC Compliance
Level 5 in Health & Social Care (Adults)
Good knowledge of the sector
Good communication skills
Good IT skills

What you'll get in return
Salary circa £36,000 DOE
Company car after probation

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a highly motivated, experienced individual for our supported living services in Calderdale and Kirklees. Our registered office is in Halifax, but there will be an expectation that you will have an active presence across all of our services that provide person-centred care for people who have learning disabilities.

This is an exciting opportunity for someone who has strong managerial skills, but who is also passionate about providing compassionate, person centred care and support. You will have excellent communication skills and your role will include promoting people’s rights, independence and community inclusion. You will be able to review and develop support plans and risk assessments in a positive and empowering way. You will complete rotas and have the ability to deploy staff where they are needed. You will lead and chair review meetings and have the skills to ensure we meet people’s dreams and aspirations. You will promote positive ways of working and supervise staff at a senior support worker and care-co-ordinator level. You will be able to communicate positively and professionally with external health and social care professionals and family members. You will monitor the day quality of service provision, through completing quality audits, dealing with complaints and managing incidents and safeguarding alerts. You will also be required to take an active role in the service user committee group. In addition you will be expected to deputise for the service manager when necessary, as well as being part of the ‘on call’ system

You will need a caring and compassionate approach and have excellent communication, interpersonal and leadership skills. Our ideal candidate will have a can-do, positive attitude and a minimum of two years relevant management experience of working with people with learning disabilities. Ideally you will have NVQ or Health & Social Care Diploma Level 3 or higher and be able to evidence practitioner skills and knowledge. You will be hard working, physically active and enthusiastic with the ability to act as a role model. Most of all you will be dedicated to enabling the people we support to have meaningful and fulfilled lives.

We can offer you the opportunity to work with a well-established team of staff in a very positive, friendly environment which strives to keep the people we support central to our ways of working. We will support you with further professional and management training (such as Level 5 diploma qualification) and ongoing management support.