Permanent jobs

Job Title: Head of Fundraising & Membership
Reporting to: Director of Development & External Relations 
Responsible for: Line-management of two staff (Development Manager and Stakeholder Relations Officer)
Based: Our Head Office is based in Kensington, London SW7, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Requests for permanent remote working will be considered and we welcome applications from people based in other parts of the UK.
Terms: Full-time (35 hours per week), Permanent. Requests for part-time or flexible working will be considered
Salary: £46,811 - £57,416 per annum

About Us

The British Science Association (BSA) was founded in 1831 and is a registered charity.

We are creating a future where science is more relevant, representative, and connected to society.

We have ambitious goals to put people at the heart of science.

About the Role

The Head of Fundraising & Membership will be an experienced professional fundraiser responsible for developing and delivering a comprehensive fundraising and membership strategy to grow and diversify sustainable income for the British Science Association across its portfolio of programmes.

A central part of the role will be leading development and delivery of the membership and fundraising strategy for EDIS (Equality, Diversity and Inclusion in Science and Health), a national membership coalition hosted by the British Science Association (BSA) delivered in partnership with the Francis Crick Institute and funded by the Wellcome Trust.

Working closely with the Director of Development & External Relations, Chief Executive and other colleagues across the organisation, the postholder will lead fundraising and business development activity, strengthen BSA supporter engagement, and EDIS organisational member engagement, and help shape resilient income models that support the BSA’s mission to ensure that all of society is included in science.

Key responsibilities

Develop and deliver the BSA’s fundraising strategy

• Develop the BSA’s fundraising strategy, working with key stakeholders, and create an accompanying implementation plan, KPIs and milestones.
• Monitor and report on the delivery of the fundraising strategy to the Senior Management Team and Board.
• Work collaboratively with colleagues across the organisation to support the delivery of the fundraising strategy.

Develop and grow membership of EDIS (Equality, Diversity, and Inclusion in Science and Health)

• Develop and deliver the EDIS membership strategy, including an implementation plan with clear KPIs and milestones
• Work closely with the Head of EDIS and wider EDIS team to develop a compelling and sustainable membership offer and pricing structure (from year 3 of the programme) for current and prospective organisational members .
• Develop and deliver a membership growth plan, and work closely with the EDIS team to oversee member communications, engagement campaigns and retention strategies.
• Work with the Head of EDIS and other colleagues to develop additional earned income streams that complement membership (such as sponsorship or paid-for training).

Lead, support and champion the Development team

• Foster a strong, collaborative team culture for the BSA Development team, reflecting the values of the BSA and of EDIS, and inspiring the team to develop and contribute to the fundraising strategy and the BSA’s and EDIS’ mission and vision.
• Work collaboratively with teams across the BSA, encouraging all teams to support the organisation’s fundraising and income generation activities, as appropriate.
• Deputise for the Director of Development & External Relations, when needed.

Lead on our fundraising activities and donor engagement

• Lead and provide oversight on high-quality applications and bids to corporates, trusts and foundations, statutory sources and other funders, working closely with Development team members and other colleagues.
• Lead the development of high-value strategic partnerships, including multi-year and/or multi-programme partnerships, aligning funder priorities with organisational impact.
• Lead on the BSA’s donor stewardship plans, ensuring timely and effective reporting to funders as well as a strong supporter experience.
• Ensure there is a comprehensive pipeline of funding bids with a clear prospecting plan for the BSA.
• Work closely with the Head of Education and wider team to develop and deliver fundraising approaches that complement earned income for the BSA’s flagship CREST Awards programme.
• Work closely with the Director of Development & External Relations, CEO, Trustees and other colleagues to help build strong relationships with prospective donors and high-profile stakeholders, by providing timely briefings for donor meetings to support senior level engagement.

Develop our processes and systems to allow for effective fundraising and membership

• Lead on our fundraising Customer Relationship Management (CRM), ensuring that fundraising and membership relationships are captured, updated and shared in a timely and consistent way across the organisation.
• Develop compelling cases for support and fundraising collateral, working closely with programmes, communications, policy and other teams across the BSA.
• Ensure that our fundraising complies with the highest fundraising standards, as set out by the Fundraising Regulator, Chartered Institute of Fundraising, Charity Commission of England & Wales, and other relevant bodies.

The successful candidate will have a proven track record in fundraising, including securing significant grants and/or contracts, managing a complex fundraising pipeline and stewarding funders during a partnership and experience in developing and implementing successful supporter/member engagement strategies.

The closing date for applications is Monday 13 April at 12 noon.
First round interviews are due to take place in the week commencing Monday 27 April 2026, with second round interviews taking place on Monday 11 May and Tuesday 12 May 2026.

You will be informed as soon as possible after the application deadline whether you have been selected for interview.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.

No agencies please.

Empowered Living Team Coordinator

Salary: Band 5 £18,341.64 - £22,327.60 per annum inclusive

Contract: Permanent, part-time, 18.75 hours per week

About the job role

An exciting opportunity has arisen as an Empowered Living Team (ELT) Coordinator at St Joseph’s. You will work as a key member of a committed and creative Therapies team, which offers innovative, holistic and person-aligned care and support to people with palliative and end-of-life care needs, and to their families and caregivers.

The post holder will provide coordination for, and service development of, the Empowered Living Service. This community-based service provides outstanding person-centred rehabilitative enablement for people living with a palliative diagnosis. Following a joint professional assessment, a detailed programme of patient-led goals is enabled and supported by a trained ELT volunteer in the patient’s own home. Volunteer recruitment, training, patient matching and regular support group/1-1 supervision is led by the ELT coordinator.

About you

• A skilled professional with experience in health and social care, education or community development.
• Experience of multi-disciplinary working in community rehabilitation settings.
• Experience working in an education or support role in relation to volunteers.

About us

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

We can offer you:

• Experience working in a dynamic team who are leading work on rehabilitation in palliative care.
• Development of specialist palliative care treatment skills.
• Opportunities and support to advance your communication around challenging topics such as death, dying, and loss.
• Exemplary multi-professional working with commitment to holistic care.
• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

The job is based at St Joseph’s. Some local travel is essential. Full support and training will be provided in all aspects of the job by the hospice. There are excellent opportunities for learning and professional development. 

Join St Joseph’s team and find out more!

For further information and to apply, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: Sunday, 12th April 2026.

We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We are recruiting for a compassionate Instructor to support the delivery of our specialist assistance dog programmes. This role is key to ensuring our clients and their dogs receive high-quality, tailored training, enabling strong partnerships that transform lives.

This is an exciting opportunity to join a passionate and growing organisation committed to supporting people with a range of disabilities. You will deliver one-to-one training for clients and their dogs, covering task work, obedience, and practical skills, as well as providing structured guidance to help build confident and successful partnerships. The role involves a mix of home visits, community-based training, and nationwide travel, including occasional overnight stays.

Working both independently and as part of a wider team, you will support clients throughout their journey, from initial training through to post-graduation follow-ups, ensuring ongoing progress and wellbeing. You will also respond to behavioural enquiries, deliver training classes and presentations, and contribute to the smooth running of the training department through administration and reporting.

To succeed, you will have strong experience in dog training and behaviour, alongside the ability to build supportive, professional relationships with people from a wide range of backgrounds. You will be confident working alone in varied environments, adaptable in your approach, and comfortable delivering training to individuals and groups. A commitment to excellent communication, organisation, and compassionate support is essential.

We are recruiting a dedicated Senior Client Services Coordinator to deliver our assistance dog programmes, providing tailored, one-to-one training & support to our clients and their dogs. This includes task work, obedience, and building strong partnerships through home visits, community sessions, and nationwide travel.

The Senior Client Services Coordinator will oversee the client services team, ensuring high-quality support across assessments, waitlists, aftercare, and partnerships. Responsibilities include training new staff, supporting recruitment, managing client progress and behavioural concerns, and contributing to team planning and performance.

The role requires strong experience in dog training and behaviour, excellent communication skills, and the ability to make informed decisions in a fast-paced environment. Flexibility is essential, including some evenings, weekends, and travel.

An exciting opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Trainer
Contract: Variable Hours (approx.15-30 hours per week)
Hourly Rate: £14.71 per hour
Location: Cambridgeshire & Peterborough (with hybrid working option)

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About You and The Role

We are seeking an enthusiastic, committed and passionate Trainer to deliver training courses for CPSL Mind Training Services. The courses include STOP Suicide, Mental Health Awareness, Managing Mental Health in the Workplace, Trauma Informed Communications.

Main duties include:

• Delivering talks to external organisations and representing CPSL Mind at external events
• Delivering training using Teams, Zoom and in person, this will require travel across Cambridgeshire, Peterborough and South Lincolnshire.
• Delivering excellent customer service to clients through tailoring delivery style and responding to customer needs
• Contributing to the review, updating and development of existing training materials.
• Contributing to the design and development of new courses as required
• Support the Training Manager and the Communications team to promote the training service to businesses
• Pro-actively seek training opportunities with existing and new clients. This may include cold calling, attending networking events and organising mail shots.

Closing date: Tuesday 14th April 2026
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

Join us and help transform lives.

We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives.  This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.  

As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care.  A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.

Please refer to the job description for further information.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

First interviews: 27 April 2026

This is an exciting opportunity for an experienced finance assistant to join the finance team to perform a variety of accounting, financial, and bookkeeping tasks. You will be working with a small team of colleagues in a supportive and friendly environment with flexible and hybrid working. High attention to detail and works well in a team and on own initiative.

About us

Community Action Suffolk (CAS) is a well-established and highly regarded infrastructure organisation for the Voluntary, Community and Social Enterprise (VCFSE) sector. Our mission is to strengthen and champion community action in Suffolk by supporting the VCFSE sector in its work.

We exist to ensure the sector is supported, safe and sustainable. We provide (or signpost) whatever is needed behind the scenes to enable this, so the sector can concentrate on doing what it does best – making Suffolk an incredible place in which to live and work.

CAS supports organisations in the sector to enable them to operate more effectively. We provide a voice for organisations and groups who may not otherwise be heard and represent their interests to the private and public sectors.

About the role

As a Finance Assistant you will report to the Head of Finance. The successful candidate will have an aptitude for numbers and be well organised. You will be a self-starter with the ability to use your own initiative and meet agreed deadlines working as part of a team with a positive problem-solving attitude. You will hold a general accounting qualification or have proven similar accounting experience.

You will be responsible for ensuring transactions are processed accurately and for the timely reconciliation of the trial balance with supporting documentation as necessary to support the monthly management and annual statutory accounts.

This is an excellent opportunity for anyone looking to join an established charity that can offer a varied role and where they can be a vital part of the team.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.

What we offer

You will work within a reputable charity which offers its employees benefits which include:

· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays

· Up to 4% matched pension contribution

· 2 days pro rata volunteering days to support volunteering in Suffolk

· Staff Discounts Scheme for a range of retailers including shopping, holidays, insurance, eating out and health and leisure activities

· Company Sick Pay Scheme

· Continued Professional Development for job related development

· Family Friendly policies and practices

· Tailored induction

For more information, please visit our website for a copy of our recruitment pack.

Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.

We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.

An exciting part time opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum FTE
Salary Scale Point: 19, Including 1 point for anti-social hours
Based: The Sanctuary, Peterborough
Hours: 42 hours per fortnight, working on a rolling 2 week rota -
Week 1: Tuesday, Saturday, Sunday
Week 2: Monday, Wednesday, Friday
(Evenings Shifts: 4.30pm – 11.30pm)

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!

Closing date: Tuesday 14th April 2026
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

We’re looking for a talented Challenge Events Fundraiser to join our team in delivering our ambitious events strategy. This role is vital as we continue to develop incredible relationships with new and existing supporters helping them to network, influence and fundraise via challenge events. 

Through excellent supporter care and stewardship, the Challenge Events Fundraiser is required to increase income for our challenge events portfolio. Working with the Challenge Events Manager, the post holder will deliver the events strategy as well as contribute to its ongoing development.

To succeed in this role you’ll need to:
• Develop and grow networks of event supporters, volunteers and community organisations to increase participation in fundraising events and generate sustainable income for the charity.
• Deliver an effective supporter journey, providing high-quality stewardship which motivates and enables supporters to complete successful fundraising activities within their communities.
• Support the delivery of the charity’s event fundraising strategy, working closely with the Challenge Events Manager to achieve agreed income targets.
• Plan, coordinate and evaluate key challenge events within the fundraising calendar (e.g. Abseil, London Marathon, Great Birmingham Run), ensuring successful delivery and supporter experience.
• Act as a visible ambassador for the charity’s events programme, building and maintaining strong relationships with supporters, community groups and partners.
• Ensure all fundraising activity is delivered in line with relevant legislation, including UK charity law and Fundraising Regulator guidance.
• Work collaboratively with colleagues across the charity and wider organisation, providing support and cover where required to ensure the effective delivery of fundraising activities.
• Work with internal teams to develop and deliver engaging fundraising products and events, ensuring effective donor stewardship and supporter engagement.
• Monitor performance against agreed targets, identifying opportunities and potential risks and provide regular income and KPI reports.
• Maintain accurate and up-to-date supporter records, including the use of Salesforce and contribute to the development of effective internal processe

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We will be interviewing for this role on 23rd April at our Charity Office based in Birmingham City Centre.

Development & Events Officer

4 days per week | Permanent | Hybrid Working

Location: Smeeth, near Ashford, Kent (with travel across Kent and Medway)

Salary: £28,232 (pro rata)

Help connect generosity with local impact

Kent Community Foundation is dedicated to building a Kent and Medway where every community has the opportunity to thrive. By connecting donors with grassroots organisations, we support local people and places to flourish.

We are looking for a Development & Events Officer to join our friendly and ambitious team. This is a varied and rewarding role, supporting donor engagement, fundraising activity, and the delivery of events that bring our work to life.

You’ll play a key role behind the scenes – researching prospects, coordinating donor communications, and helping ensure our supporters feel valued and connected. You’ll also lead on the planning and delivery of events, from small donor focused meetings to larger profile‑raising occasions.

The ideal candidate will be highly organised and proactive with a genuine enthusiasm for building relationships and making a difference locally. You’ll enjoy working as part of a team and managing multiple priorities. Experience working with CRMs (particularly Salesforce) and confidence handling and interpreting data will be valuable for this role.

If you’re looking for a role where you can make a tangible difference in your community, we’d love to hear from you.

Why Join Us? 

• Be part of an organisation making a real difference across Kent and Medway 
• Work with generous donors and partners to support local communities 
• Join a friendly and collaborative team 
• Flexible and hybrid working arrangements 
• Help shape the future of philanthropy in Kent 
  
  

Location 

Our office is based in Smeeth near Ashford, with hybrid working available. The role will involve meetings and events across Kent and Medway. 

For full details of the role, please download the Job Description.

Closing date: Midnight Wednesday 15th April
Interviews: Thursday 23rd April 2026 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: While not required to be based in London, this role does require a regular presence in our London office and pan London sites, with a minimum of one day per week onsite. Home working is available in line with Crisis’ Hybrid Working Policy. Occasional travel may also be required to other locations across Crisis.

Roles: We are currently recruiting for two permanent vacancies.

About the role

Crisis is recruiting 2 x People Advisors to collaborate with a variety of Directorates including Client Services, Commerce and Enterprise, People and Resources, and Policy and Social Change. The roles will work closely with other People Team colleagues to enable the People and Culture function to boldly deliver an excellent service to Crisis’s managers and people.

These are varied and exciting roles, with a primary focus on managing employee relations caseloads, alongside opportunities to contribute to People and Culture policies, wellbeing initiatives and project work to make a positive impact across the directorates you support.

As a People Advisor, you will be given autonomy to apply your expertise in employee relations, engagement, and people policy to provide customer focussed, pragmatic, and credible advice to managers ensuring equitable practices throughout as priority. These are fantastic opportunities in a supportive and friendly team!

About you

To be successful in these roles you will have experience of advising on a range of employment areas. You will be able to demonstrate how you’ve advised and supported managers through, sometimes complex ER issues, to reach a resolution. You will be confident in your knowledge, ability and interpretation of employment law and best practice, and comfortable building relationships with colleagues, to provide appropriate challenge. You will be interested in shaping People and Culture policy and implementing modern practices.

It would be desirable for one of the roles if you have experience of providing People (HR) support in a charity retail environment with the ability to travel and meet with our managers on site across our London shops and warehouse. Both roles will support some of our client services across the UK so occasional travel to some of our regional locations would be required to support the leadership teams on site.

If this sounds like you and you want to help deliver our People Team advisory service at this exciting time, we want to hear from you.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 15th April 2026 at 23:59

Interview date and location: Wednesday 29th April 2026 – Online via Microsoft Teams

Interview process: Competency-based interview + written task.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email  our Talent Acquisition team who will contact you to discuss how we can help. (Contact details on our website)
 
Registered Charity Numbers: E&W1082947, SC040094

This senior leadership position is responsible for managing and overseeing OTR’s Voice Services which include our Advocacy and Independent Visiting (IV) Service, Participation Service, LGBTQ+ Service, and our CAMHS Link Work Service. You will directly line manage our Leads of these services and empower them to deliver and develop the work that they do.

You’ll work with the Service Leads to manage key commissioner and contract relationships to ensure we’re delivering in line with our contractual obligations. This role also plays an important part in shaping the future of each service; supporting re-contracting, bid writing, and applications to tender.

The post holder will be a key member of OTR’s Senior Management Team (SMT), working collaboratively with the Head of Wellbeing Services, Head of Resources, and the CEO to help shape and deliver the organisation’s strategy, drive innovation, and support long-term organisational growth.  

Your attributes: 

We are looking for someone who has strong people management skills, who can build trust quickly within a team. The Service Leads are key to the success of this role and their expertise and knowledge is invaluable. 

You’ll enjoy supporting colleagues to thrive and develop services, while also able to use a strategic approach to decision making to future proof what we deliver. You’ll be passionate about our mission and hold strong communication skills to bring clarity to our work for staff, partners, and young people.

Your enthusiasm and personality are as important to us as your experience to date. If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply.   

Main Responsibilities 

Service delivery support 

• Operational oversight and responsibility for OTR’s Voice service, working with the Service Leads to ensure continuity of quality service provision. 

• Line management of: LGBTQ+ Lead, Participation Lead, Link Worker Lead, and Advocacy & IV Lead. 

• Through service evaluation, ensuring young people are receiving the best possible quality of support, capturing feedback and learning to continually develop the support we provide.

• Working with Team leads on quality assurance using the data from our client record system, and service specific monitoring to ensure we’re delivering on contractual goals and targets.  

• Be the first point for safeguarding escalation for the Voice Service Leads and part of the on-call safeguarding rota for all of OTR.

Contracts and commissions 

• Managing relationships with contract managers and commissioners. 

• Working with the Service Leads to make sure we produce timely reporting, monitoring numbers, and finance papers.

• Attending quarterly review meetings, annual reviews and subgroups relating to these.

• Working with the SMT on re-contracting and applications to tender for Voice Services. 

Finance 

• Work with Service Leads and the SMT on funding proposals and development opportunities for the Voice Services. 

• Working with the CEO and Service Leads to set and manage the service budgets and expenditure. 

Partnerships 

• Engage and collaborate with community partners to increase OTR’s presence and impact. 

• Develop and maintain relationships within health a social care to improve outcomes for young people.

• Participate in a variety of external networks and steering groups to share learning and best practice to reach more young people who need us most.

Senior Management Team 

• Alongside SMT and the Board of Trustees, overseeing and managing the implementation of OTR’s organisational strategy, including reporting to the Board.  

• Promote OTR values and support the growth of OTR’s culture and identity

• Alongside SMT proactively work to ensure Equity, Diversity, and Inclusion commitments are upheld and continuously woven into what we do.

• Leading on EDI work across OTR to ensure an inclusive, equitable and accessible service for all young people and staff. 

General  

• Participate in the day-to-day work of the organisation – such as reporting, attending team and other meetings as required, and taking a flexible approach to general administrative and support tasks

• Be an ambassador for OTR, actively promoting our vision and work

• Ensure the effective implementation of the organisation’s policies and overall organisational objectives, including Health & Safety policies and procedures, taking responsibility for their own personal health, safety and welfare in the workplace.

• Following safeguarding policies and procedures in all aspects of the work with children and young people.

• Actively promoting good equal opportunities practices across all aspects of work and taking positive steps to counter discrimination however and wherever it occurs.

• Participate constructively in supervision and staff development opportunities including training and team building initiatives.

• Contribute to co-operative working across all the services within OTR.

• Promote and enable active involvement of young people in planning, improving and making decisions about OTR services.

• Ensure effective and accessible communication with staff, service users and the general public.

• Contribute to maintaining and developing effective professional relationships both internally and with outside agencies.

• Undertake any other reasonable duties consistent with the skills and duties needed for this role, as required. 

For the full Job Description and Person Specification, please visit our website. 

Working pattern and location 

This role is based at our office in central Bath, which is very close to Bath Spa train station and Bath central bus station. The post holder will be based in a shared office with access to meeting rooms.

There is opportunity to work from home when agreed with your line manager, and we operate a flexible working policy which allows your hours to be spread throughout the day/week in agreement with your line manager.

The post holder will be expected to be able to travel throughout the authority and beyond to meet service users, professionals, and to attend meetings and training activities associated with the position. Mileage allowance will be payable for these types of travel.

The job will require occasional working outside of core office hours, some evenings, including the occasional weekend.  

Applicants must have the ability to travel within and outside the local authority, including to areas where there is no public transport. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

The Critical Time Intervention (CTI) Worker will provide person centred assistance during the transition from custody to community integration. By following the Critical Time Intervention model the CTI Worker will collaborate with a range of services to enable the individual to access them and use a range of appropriate interventions to assist the individual to become more independent and connected.

We are bold with a culture of continuous improvement and there will be opportunities to contribute to ensure we are providing the best possible service. This also combines with an equitable approach to ensure that any systemic barriers are challenged and that the voices, experiences and stories of people navigating this transition are heard. The impact of this work will continue to build on the evidence that the CTI service ends homelessness.

About you

• Being person centred to build relationships, use assessments and develop goals and actions that are based on what is important for the individual.
• Working within the principles of the Critical Time Intervention model and understanding the challenges faced in the transition from custody to community integration.
• Building and maintaining good working relationships within HM Prison & Probation Service and other organisations to assist with receiving referrals, signposting, making external referrals and advocacy.
• Promote engagement with co-production opportunities within the service as well as actively seeking feedback on service delivery and improvement from the people accessing the service.
• Using reflective practice, caseload management meetings and personal development opportunities to deliver a quality service and work within the values of Crisis.
• Being able to identify and manage safeguarding concerns utilising a range of communication methods.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%.
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly.
• And more! (Full list of benefits available on website).

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 22 April 2026 at 23:59

Interview process: Competency-based interview followed by a service user panel interview

Interview date and location: Wednesday 6 May 2026 in-person at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

The HR Manager will provide a comprehensive Operational HR Management service, in support of the achievement of Organisational business plans and objectives, in line with professional best practice, Human Resources (HR) policies, procedures and ethics.

You will provide generalist HR advice to all employees, including creating strategic HR Partnerships  with line managers and the Strategic Leadership Team (SLT). You will also lead  on HR projects, and Learning and Development activities.

Full details about the role can be found on our website