Volunteer coordinator jobs

About you:

Your friends know you as know you as empathetic, compassionate, and non-judgemental.

Employers view you as professional, personable, and a good communicator who is able to prioritise and deal with challenging situations. You are able to inspire and motivate people to take action and improve themselves. You see yourself as self-aware with a strong degree of emotional intelligence and you want to make a difference in the lives of others.

Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.

If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.

About The Role:

We are recruiting for two vacancies within this service. As an advocate for our clients who may experience homelessness as a result of a hospital visit, we will expect you to lead on the case management of these clients. You will work in partnership with other agencies to create holistic, caring and personalised support plans for them. Our clients usually have a range of support needs that might impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse and you will be working with them to achieve outcomes that include move on.

You will ensure their voices are heard and make them aware of available support to them including maximising this support. It is important to let you know that at times this role is tough, but most of the time it is very rewarding when you see the difference you make in the lives of others.

Main Responsibilities Of The Job:

• To be part of a team running of a new and dynamic service assessing and managing risk for individuals and in the service.
• Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
• To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
• To work in partnership with Connection Support Step provision and Out of Hospital Team.
• To work with other agencies to provide client centered support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
• To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
• Report any safeguarding concerns without delay in line with procedures.

To make and maintain Housing Benefit claims.

• Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
• Ensure that IT systems are updated as required and concise record keeping is completed promptly.
• Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days.

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

Do you have experience in project coordination, event delivery, or communications? Do you enjoy working with students and stakeholders to bring projects to life? If the answer is yes, then we want to hear from you.

We are looking for an Intercultural Engagement Project Coordinator to help bring the Union’s intercultural engagement work to life. You will support the smooth running of projects, events, and activities that celebrate cultural diversity and help students connect across cultures. This includes coordinating events and workshops, managing communications and social media, reaching out to students, supporting volunteers, and handling day-to-day project administration.

Beyond Reflections is a charity supporting the needs of Trans+, Non-Binary people including friends and allies. We are looking for an inspriing person who can continue to grow and develop the charity so it continues to advance and improve its impact and sustainability - a full job lack is avalable.

More details can be found at our website where a job pack has full details

About Beyond Reflections

Beyond Reflections is a UK charity providing dedicated mental-wellbeing support to Trans+ people, as well as to their families,

friends, and allies. We offer a combination of group support, one-to-one services, and therapeutic interventions delivered by experienced case workers, counsellors, and therapists.

Our work spans both online and in-person settings, ensuring support is accessible, confidential, and rooted in compassion.

From facilitated support groups and tailored counselling to mentoring, safe social spaces, and specialist guidance, we aim to meet people where they are and provide the right help at the right time.

We play a wider role in strengthening inclusion across society. Our training and development programmes, which have been delivered to organisations such as the CPS, Hampshire Police, B&Q, and the University of Southampton, focus on Trans+ awareness, allyship, leadership coaching, conflict resolution, and policy development. All income from this work goes directly into our hardship fund, enabling us to support those who would otherwise be unable to access help.

Volunteers are an essential part of our organisation. They contribute across support services, events, administration, and governance, bringing a wide range of lived experiences and skills. We provide a supportive environment for volunteers to grow, develop, and contribute to meaningful change.

Our Services

Support Groups and Community Spaces

One-to-One Support

Therapy and Counselling

Mentoring

Practical Support

Job Description and Person Specification

Please read this job description and person specification carefully to help you write your cover letter and tell us how you meet our requirements for the role. We are looking for potential from applicants. Job TItle Chief Executive Officer (CEO)

Salary £40,000 - £52,000 per annum (FTE)

Hours 0.8 - 1 FTE, with some flexibility required to meet organisational needs.

Location Southampton, 3-4 days in the office with options to work remotely when required.

Reports To Board of Trustees

Responsible For Members Coordinator and Admin, Volunteer Coordinator, Revenue Coordinator, Therapeutic Lead. Contractors, including Supervision Lead, Bid Support and Social Media/PR.

Job Description

The Chief Executive will provide clear, compassionate, and forward-looking leadership that strengthens Beyond Reflections’ impact and ensures our services remain safe, accessible, and responsive to the needs of the Trans+ community. They will translate the Board’s vision into organisational strategy, oversee effective operations, and build a culture rooted in our values of respect, inclusion, and empowerment. They will be responsible for guiding the charity through a period of growth in response to increasing demand. This includes developing partnerships across the charity and public sectors, driving financial sustainability, supporting staff and volunteers, and ensuring our services maintain the highest standards of quality and safeguarding.

Key Responsibilities

Strategic Leadership & Organisational Development

● Lead the delivery of the charity’s strategic plan, ensuring the organisation remains responsive to the needs of the Trans+ community.

● Identify opportunities for growth, innovation, and collaboration across the sector.

● Translate strategic priorities into clear operational objectives and measurable outcomes.

Governance, Risk & Compliance

● Act as the primary link between the Board of Trustees and the organisation, ensuring clear communication and timely implementation of Board decisions.

● Ensure full compliance with charity law, safeguarding requirements, quality standards, and regulatory obligations.

● Provide clear, accurate reporting to the Board to support effective governance and decision-making.

● Maintain strong organisational risk management and business continuity processes.

Operational Leadership & Service Delivery

● Oversee high-quality delivery of all services, including support groups, counselling, therapy, mentoring, training, and volunteering programmes.

● Lead and support the senior management team (e.g., Operations, Therapeutic, and Fundraising leads) to ensure effective operational oversight.

● Promote continuous improvement, data-informed decision-making, and consistent service standards across online and in-person provision.

People, Culture & Wellbeing

● Foster an inclusive, trauma-informed, and person-centred organisational culture that reflects the charity’s values.

● Recruit, lead, and develop staff, ensuring strong performance and wellbeing.

● Support and integrate volunteers across service delivery, promoting engagement, recognition, and effective practice.

External Relations & Partnerships

● Act as an ambassador for Beyond Reflections, representing the charity to funders, partners, policymakers, statutory bodies, and the media.

● Build strategic partnerships, including collaboration with broader LGBTQIA+ organisations and health/social care providers.

● Advocate for Trans+ people, contributing to policy, awareness, and sector development.

● Ensure member voices inform organisational decisions and strategic direction.

Finance, Fundraising & Sustainability

● Lead financial planning, budgeting, and stewardship to ensure sustainability and value for money.

● Grow diversified income streams, including unrestricted funding, grants, training revenue, and corporate partnerships.

● Maintain relationships with funders, commissioners, donors, and commercial partners.

Person Specification

We know that no candidate will meet every single requirement in this pack, and we strongly encourage you to apply even if you’re unsure you tick every box. If you share our values, bring relevant experience, and feel motivated by our mission, we’d be very glad to hear from you.

Essential Desirable

Significant senior leadership experience, preferably in the charity, social care, or mental health sectors.

Lived experience as a trans, non-binary, or gender-diverse person, or personal experience connected to the Trans+ community.

Deep understanding of issues facing trans+ (gender-diverse) communities, or lived experience.

Experience in designing or delivering training programmes for organisations.

Proven track record in strategic planning, financial management, and fundraising.

Experience of mental health or therapeutic service delivery.

People-management skills: experience managing teams, developing staff, and supporting volunteers.

Network of relationships in the LGBTQIA+ sector, statutory bodies, or philanthropic funding landscape.

Excellent communication and stakeholder-engagement skills, including public speaking, advocacy, and partnership building.

Experience scaling organisations, diversifying income, or developing trading/social enterprise models.

Strong governance knowledge and experience working with or reporting to a Board of Trustees.

Understanding of digital transformation and digital service delivery.

Commitment to safeguarding, equality, diversity, inclusion, and trauma-informed practice.

Experience overseeing remote, hybrid or multi-site teams.

Demonstrated ability to lead in emotionally complex environments and maintain professional boundaries.

Familiarity with commissioning processes and local authority partnership models.

How to Apply

Submitting an application

To apply for this role please submit your CV and a cover letter to us

Your cover letter should address the following questions and be no longer than one A4 page:

1. 2. Why do you want to be part of Beyond Reflections?

How do your skills and experience meet what is set out in this Job Description?

To be considered for the role you must submit your application by the deadline. We want to see people at their best and so of course will make any reasonable adjustments relating to long-term conditions or disabilities that you need to help you perform at your best. Please let us know if this applies to completing your written application. We also ask you to let us know when submitting your application if you have any requirements for accessibility-related adjustments if you are selected for an interview.

Interviews

First-round interviews will take place in the week commencing 9th February 2026 and will take place online. Second-round interviews will take place w/c 16th February, where you will be asked to give a presentations to Trustees. If you are successful through these stages, you will be invited to the BR offices during the week of 23rd February. If you will be unavailable for any of these dates please mention this in your application email. These dates may be extended subject to the number of applications.

References and eligibility checks

Once we have identified a preferred candidate via the interview process, we will carry out reference checks and legally required checks of eligibility to work in the UK before making a final job offer.

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

 It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.

Closing date: Midnight on 19 January 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 28 January 2026

Job Title: Independent Visitor Co-ordinator

Service: Children’s Rights Services, London and the South East

Reporting to: London Lead IV Coordinator  

Salary: £16,200-£16,605 per annum (£27,000-£27,675 FTE)

Location: Hybrid, Coram Campus with homeworking and work in the community

Hours: 21 hours per week

Contract Type: Permanent

Job Introduction

· Are you passionate about supporting and developing volunteers?

· Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?

· Do you want to work with a leading national independent children’s charity?

Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in London.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.

Our work

Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

We provide:

· Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives.  This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.

· A National Helpline to provide access for children and young people to advocacy and advice, with access to legal advice and links with other national services.

· Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.

· Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.

· Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.

· Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives. 

· Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.

· Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.

About the Role

You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of London.

You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.

We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)  You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.

You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.

What you will receive

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of 28 days’ annual leave per year, with increases linked to years worked at Coram Voice. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.

You will get a genuine opportunity to make a difference every day.

Recruitment process

Shortlisting will be undertaken by Grace Maher, Children’s Rights Services Manager and Jade Joseph, London Lead IV Coordinator. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application:

· We cannot accept general CVs. When completing your application form, address each point of the person specification and demonstrate how you meet it.

· Applications must be fully completed.

The deadline for applications to be returned is 11.59pm on Sunday 1st February 2026.

Interviews will be arranged for Thursday 12th and Friday 13th February 2026.

We are recruiting for an Out of School Childcare Leader to join our Out of School Childcare team. The role is for a Fixed Term Contract until July 2026.

You will be responsible for leading and delivering a programme of Ofsted registered Breakfast and After School Clubs, offering a range of free play opportunities as well as structured programmes. The post holder will lead a team of playworkers and volunteers, to ensure that the service provided is of high quality and appropriate for the varying children who attend.

This role requires someone with Level 2/3 qualification in childcare, play work or equivalent or be willing to undertake this level of training upon employment.

You must have a minimum of 2 years’ experience of working in a childcare setting.

Working Hours: 25 hours per week, Monday-Friday 7.15am to 9am and 2.45pm to 6pm Term time only with optional role in holidays.

Applications can be considered as a mixture of a job share for doing Breakfast and After School Clubs or just doing Breakfast Club only or Afterschool Club only.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

Key responsibilities:

·To lead the delivery of St Joseph’s Breakfast and After School Club. 

·To work with individual children to offer a range of free play opportunities, as well as a structured programme of social, play and leisure activities to the varying ages and needs of the children attending the service

·To build trusting relationships with parents and families, checking that we have the correct information about the children that attend and ensuring that children are collected by authorised people only.

·To ensure that parents and carers are kept informed of incidents/accidents or other issues relating to their children. 

·To work with the Out of School Childcare team to help promote the YMCA schemes so that attendance figures reach agreed targets in line with budgets. This includes sending weekly photos of children with the appropriate consent to the team. 

·To ensure that all practices within the setting adhere to the Safeguarding Children policy, as well as meeting OFSTED requirements, so that the service offered is of a safe and high standard. 

·To be responsible for the health and safety of children attending all sessions, including carrying out risk assessments and ensuring risk assessment checklists are completed daily. 

·To ensure that resources are well looked after, and to inform the OOSC Senior Coordinator if extra resources are required. 

·To ensure that appropriate care plans and risk assessments are carried out for children with additional needs and for those on the EYFS register.

·Where necessary, to administer First Aid for children who have had an accident, as well as medication for children with health issues, ensuring appropriate training has been completed beforehand. 

·To ensure that all children and young people are made to feel valued and enabled to develop and improve self-esteem self-confidence and positive experiences. 

·To lead a team of playworkers and volunteers, and to ensure that the service provided is of high quality and appropriate for the varying children who attend. 

·When the OSCC Senior Coordinator is not available, to act as the responsible person in charge of the setting. 

·To be flexible in order to meet the needs of service, including when required also working at other Y-Kids Afterschool clubs to help provide cover.

·Undertake any other duties and responsibilities reasonably requested by the OOSC Senior Coordinator and/or Childcare and children’s activities Senior Manager.

BENEFITS:

·Be part of a long-standing and well-respected charity

·Discounted childcare for permanent employees

·Gym membership and free access to all leisure facilities for permanent employees

·Eligibility for Blue Light Discount Retail Card

·Cycle to Work Scheme

·6.6 weeks annual leave which increases after 2 years continuous service

·Free access to our Employee Assistance Programme

·On site parking

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility if you require assistance or have questions regarding the application process, please do contact us.

YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks.

Research is at the heart of our charitable objectives at Sarcoma UK. The charity provides funding for research to understand sarcoma better, improve treatments and ultimately, make a difference to the lives of people affected by sarcoma. Since 2009, we’ve funded more than 100 projects, representing an investment of more than £10 million.

The Research Officer role enjoys a varied workload and brings the opportunity to work with autonomy and develop new skills within a friendly and dynamic team. You will work on a broad range of projects, including being involved with our grant management processes, working closely with the Research Manager and Director of Research, Policy and Support. The post-holder will also work closely with other departments across the charity, including producing engaging research communications content for print, online and social media, and will also have the opportunity to interact with senior researchers, clinicians and people affected by sarcoma.

This is an ideal role for someone with a scientific background and an active interest in research management, and it offers the opportunity to make a real impact for people affected by sarcoma and their families.

At Sarcoma UK, we are committed to building an inclusive and diverse workforce.

We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.

Benefits

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and Key Responsibilites 

Sarcoma UK’s research programme

• To support Sarcoma UK’s grant application processes under guidance from the Research Manager. This will include calls for proposals, identifying expert peer reviewers, administering a high-quality peer and lay review process, communication with applicants and potential applicants, administration of grant awards and supporting patient involvement.
• To provide support to the Grant Review Panel and Research Strategy Committee, including organising meetings and preparing minutes.
• To manage Sarcoma UK’s portfolio of active research grants, under guidance from the Research Manager. This will include use of grant management software for administration of newly awarded grants, monitoring progress of current grants, oversight of grant finances and reporting on final outputs.
• To support opportunities for patient involvement within the research programme, including managing a network of lay reviewers and facilitating new opportunities, with support from the Involvement and Volunteering Coordinator.
• To support new developments in Sarcoma UK’s research programme, including organising and attending events, collaborative funding calls and initiatives to support early career researchers.

Research Impact and Communications

• To monitor and gather outputs and long-term impact of research grants funded by Sarcoma UK and support in ensuring these are shared with internal and external audiences.
• To plan and produce engaging and reactive and proactive communications about sarcoma research, including website, social media, written and video content, working with the Research Manager and Communications Team to ensure our research activities and outcomes are shared with the sarcoma community and wider public.
• To proactively engage with grant holders to gather impactful insights and to support engaging communication about sarcoma research.
• To regularly review and update Sarcoma UK’s website with progress updates on research grants and promote funding opportunities.
• To support work undertaken by the Fundraising Team where required, such as lab tours and supplying information about funded grants for donor reports.

External relationships

• To be a point of contact for Sarcoma UK grant holders and their host institutions.
• To maintain positive relationships with Sarcoma UK’s research panels, potential grant applications, researchers and clinicians, and the wider sarcoma research community.
• To work directly with a range of people personally affected by sarcoma to place the voice of lived experience at the heart of our research programme.

General

• To support the integration of the research programme across Sarcoma UK.
• Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
• Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
• Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.

About the role 

At the heart of our welfare operations, our brilliant Regional Casework Coordinators are the primary point of contact for members of the Armed Forces community when reaching out to our Regional Offices for assistance.

In this dynamic role, no two days are the same. You may be assisting beneficiaries in distress over the phone, managing email and voicemail communications, collaborating with volunteers on complex casework, building strong relationships with local authorities and charitable organisations, or working closely with internal services to secure the best possible outcomes for our beneficiaries.

You will sometimes handle complex problems from clients who may be distressed; identifying their needs to determine the best way to assist them. You will have ownership of cases from beginning to end, coordinating the casework process efficiently and ensuring that the beneficiary journey is at the centre of the service.

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region; in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex.

You will occasionally be required to travel around the region or further afield, to attend face to face meetings or training events.

To help you establish yourself in this new post you will receive excellent training and an induction to SSAFA. You will initially be required to attend an in-person caseworkers’ course which may require an overnight stay.

About the team 

Reporting to the Regional Casework Manager our Casework Coordinators, along with our Volunteer Caseworkers, work remotely within the regional office area.  With beneficiaries at the heart of everything we do, team members pride themselves in building and maintaining close working relationships to ensure the smooth operation of the office.  The wider regional team includes a Regional Manager, Volunteer Development Manager and a Community Engagement Manager. 

About you 

To thrive in this role, you will maintain composure and resilience in high-pressure situations, while demonstrating empathy and a strong commitment to assisting individuals in need.

Our beneficiaries are at the heart of everything we do. To assist them effectively, you’ll need to be an attentive listener and a clear, compassionate communicator.

You will have experience of providing welfare support, especially on the telephone and a good knowledge of benefits, debt management, disability, homelessness, local authority provision or mobility would be a real benefit.  Understanding the way of life of today’s Armed Forces, veterans and their families and experience of working with volunteers would be a real advantage.

Knowledge of Safeguarding and GDPR is essential in this complex role as team members are responsible for recording and protecting personal data and reporting safeguarding concerns.

A good working knowledge of Microsoft Office 365 applications is essential, and prior experience using a case management system would be highly advantageous.  It is important that you have experience of planning and managing your own workload, with minimal supervision.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role can be found via the Apply button.

If you have any queries or would like to speak to someone about this role, email us for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you need any adjustments to support you with the application process, please contact us.

Recently unsuccessful candidates need not reapply.

How to apply

For more information and to apply, please click on the Apply button.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 25 January 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 02 February 2026.

As part of the selection process, you will be required to complete an assessment.

Location: Home Based with travel as per role requirements
Contract Type: Permanent
Hours: 37.5 Location
Salary: £29,745.85 £320 monthly car allowance

Job Purpose

To deliver community and university fundraising activity, achieving ambitious income targets through high-quality relationship management, excellent supporter and volunteer experiences and effective delivery of fundraising initiatives.

The role will focus university fundraising and wider community fundraising, working within strategic direction set by the Community Fundraising Manager. The post-holder will be responsible for day-to-day delivery, supporter stewardship and event activity, contributing insight and learning to improve future fundraising approaches.

Responsible For

• Delivering day-to-day fundraising activity across university and community fundraising portfolios, in line with agreed plans, targets and priorities.
• Building and managing positive relationships with supporters, students, volunteers, university staff, community groups and service contacts.
• Supporting the delivery of community fundraising events and university-based fundraising activity, ensuring a positive supporter and volunteer experience.
• Working directly with Hft services to support and enable service-related fundraising activity, following agreed guidance and processes.
• Recruiting, motivating and supporting volunteers involved in community and university fundraising activity.
• Contributing ideas, insight and feedback to support the innovation and continuous improvement of fundraising products and initiatives.
• Ensuring supporter, volunteer and activity data is accurately recorded on the CRM.

Key Accountabilities

• Fundraising Delivery
• Supporter, Volunteer and Student Experience
• Quality, Compliance and Data
• Protect and promote Hft’s brand and values at all times.
• Collaboration and Internal Working
• Financial Sustainability and Administration

Person specification

Essential

• Experience of working in a fundraising, charity, community engagement, sales or customer-focused role.
• Experience of delivering income targets or other performance-related objectives.
• Experience of building and maintaining positive relationships with a wide range of stakeholders.
• Strong interpersonal and communication skills, with confidence engaging supporters, students and volunteers.
• Ability to work independently while contributing effectively as part of a team.
• Good IT skills, including CRM systems, Microsoft Office and digital communication tools.
• Highly organised, with strong attention to detail and accurate record keeping.
• Willingness and ability to travel, including evenings and weekends as required.

Desirable

• Experience of working with universities, students or education settings.
• Experience of supporting or delivering fundraising events.
• Experience of recruiting or supporting volunteers.
• Knowledge of digital fundraising.

Our Values and Behaviours

Diverse

We appreciate that everyone is unique, so we champion equity, diversity and inclusion.

Kind

Our compassion shines through everything we do.

Positive

We focus on finding solutions, partnering up for progress and getting others involved.

Visionary

We are proud to paint a picture of what the best life possible could look like

You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc.

REF-225 930

About the Anne Robson Trust

The Anne Robson Trust exists to improve the experience of dying for patients and those close to them. We help people talk more openly about death, and we work with healthcare organisations to provide companionship and comfort in the final days of life.

About the Role

This role provides essential administrative and organisational support to our Healthcare team - with a particular focus on supporting the Head of Healthcare Partnerships and Development in her day-to-day work. You’ll keep things running smoothly: organising meetings, preparing documents, managing follow-ups, coordinating data, and helping ensure our volunteer services and those across our NHS and community partners are consistent, engaged, and well supported. It’s a busy, varied role that suits someone who enjoys structure, detail, data analysis and engaging with stakeholders. As the charity grows, there may be opportunities to take on more project coordination responsibilities. 

Key Responsibilities

PA & Team Support

• Proactive support for the Head of Healthcare Partnerships and Development: diary planning, follow-up, inbox and document creation and organisation
• Track actions and deadlines; keep information well-structured
• Prepare agendas, papers and notes for internal/external meetings

Coordination & Partner Support

• First-line administrative support for coordinators and partner teams
• Schedule and attend coordinator calls; maintain partner timelines and updates
• Administer volunteer records, onboarding and general service coordination
• Keep digital records accurate and up to date

Data, Monitoring & Reporting

• Collect, check and collate monthly service data
• Maintain spreadsheets, logs and worksheets
• Support data analysis and prepare summaries and dashboards

Training & Induction Support

• Organise logistics for online and in-person training sessions
• Keep training materials up to date, support evaluation and follow-up
• Prepare resources and assist facilitators during sessions

Research & Project Support

• Support with development and completion of project management tools
• Desk based research on local context and partner information
• Support planning and coordination for pilot projects: schedules, trackers, documentation Provide project support and help during the development of new services

Communications & Materials

• Produce clear documents, visuals and slide decks (Word, PowerPoint, Canva)
• Draft concise written updates for partners and internal use
• Maintain organised shared files and resources

Person Specification

• Essential Strong administrative and project support experience
• Excellent organisation, accuracy and attention to detail
• High digital confidence (Excel, Word, PowerPoint, online systems)
• Experience maintaining data and spreadsheets
• Clear written communication and ability to create simple visuals
• Calm, supportive communication style with partners and colleagues
• Ability to organise and prioritise own workload
• Solution focussed approach to challenges
• Team player with the ability and initiative to work unsupervised

Desirable

• Experience of working in the charity, statutory or health sector
• Experience supporting training or adult learning sessions
• Familiarity with volunteer-involving services
• Understanding of end-of-life care, or a willingness to learn

Personal Attributes

• Empathetic and emotionally intelligent
• Takes ownership of practical tasks and contributes positively to the team dynamic
• Practical, proactive and solutions-focused
• Reliable, organised, and steady under pressure
• Collaborative, grounded and aligned with our mission

Equality, Diversity and Inclusion The Anne Robson Trust is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We particularly encourage applications from underrepresented groups within the charity sector. We’re committed to ensuring that everyone’s contribution is valued and that our recruitment processes are fair and inclusive.

Job title: Fundraising Officer

Responsible to: Fundraising and Communications Manager

Location: Hybrid (minimum two days a week in Oxford office for full time)

Hours: Full time (35 hours a week) / Open to considering part-time (28 hours a week) dependent on experience.

Salary: £28,500 – £32,000

About the role
We are seeking a proactive, enthusiastic, and highly organised Fundraising Officer to support our individual giving, community fundraising, and small trusts and foundations activities. The Fundraising Officer will manage individual and community donor activities, and the donor database to support thanking, stewardship and targeted donor engagement. They will also play a key role in monitoring the impact of our fundraising activity to ensure continuous improvement and income growth.

This is a dynamic, hands-on role for someone who is creative, collaborative, and enjoys working across a diverse range of tasks.  They will be enthusiastic and keen to generate new ideas that strengthen supporter relationships and deliver impactful fundraising.

Main duties and responsibilities

Individual and Community Fundraising

• Work with the Fundraising and Communications Manager and Communications Coordinator to develop and deliver three - four individual giving appeals at year (digital and offline) to increase income.
• Monitor and analyse appeal performance to inform future activity.
• Support wider donor acquisition, retention, and upgrade strategies through data-led insights.
• Work closely with colleagues in communications and service delivery to create compelling fundraising content and impact stories.
•  Act as the main point of contact for community fundraisers and local events, offering guidance, support materials, and encouragement. Work closely with Communications Coordinator where needed.
• Lead on the promotion and recruitment of participants for sponsored challenge events, particularly the Oxford Half Marathon.
• Research charity of the year opportunities amongst school and local businesses and support applications as required.
• Build and maintain strong relationships with local community groups, schools and faith communities.
• Confidently represent the organisation at community events and manage a pool of volunteer speakers.
• Use our CRM (Donorfy) to ensure accurate and up-to date relationship management records.  

Donor Stewardship and Prospect Research

• Ensure all donors are thanked promptly and feel valued and engaged.
• Manage and maintain accurate donor data in Donorfy, producing reports on donor activity and performance.
• Monitor and manage fundraising and donation enquiries through our development@ inbox, responding and referring them as appropriate.  
• Research new fundraising prospects and initiatives across individuals, community groups, small trusts, local businesses and other potential supporters. Maintain organised records of prospects and recommendations.

Trusts & Foundations (Small Grants)

• Support the Fundraising and Communications Manager and Trust and Foundations Fundraiser with the small grants pipeline, including prospect research, applications and reporting. 
• Work closely with appropriate staff and service coordinators on project budgets, reporting and planning as needed.

Other responsibilities

• Support and oversee fundraising volunteers and interns as required.
• Work collaboratively within a busy staff team, participate in meetings and planning processes, and contribute to organisational development.
• Undertake any other duties appropriate to the role, as agreed with the Fundraising and Communications Manager or CEO.

 Person specification

Essential:

• Demonstrable fundraising and supporter-facing experience, with the ability to manage multiple income streams simultaneously.
• Knowledge and experience of individual and community fundraising.
• Excellent verbal and written communication skills, and the ability to tailor content to different audiences.
• Experience using CRM databases, with confidence managing day-to-day data processes.
• Highly organised with the ability to prioritise and manage multiple deadlines and priorities.
• Excellent attention to detail.
• Strong research skills and a track record of writing funding bids and reports.
• Ability to build productive, collaborative relationships with internal and external stakeholders.
• A positive, solutions-focused “can-do” attitude, with the ability to adapt to change.
• Confidence representing the organisation at community events.
• Ability to work within a budget.
• Strong analytical skills, with the ability to interpret data and measure impact.
• A demonstrable passion for, and affinity with, our cause
• Ability to communicate and work sensitively with people with lived experience of migration and tell their stories with dignity.

Desirable:

• Experience of working for a local charity.
• Knowledge of the migration and refugee sector.
• Experience in digital fundraising, social media and online giving platforms (eg JustGiving, crowd-funding platforms, social ads).
• Experience in corporate fundraising.
• Experience of working with Mailchimp and donorfy

This new role at Young Sounds UK will lead on securing grant income from and coordinating relationships with Trusts and Foundations. This will include identifying and researching funders, submitting compelling applications and completing timely and accurate reports.

You'll need to be comfortable with managing budgets, using CRMs, and demonstrating our impact through writing case studies that bring our work to life. You'll also need to have excellent communication and relationship building skills, and be organised, flexible and with a great attention to detail.

We're looking for someone who has at least three years experience of fundraising in a charity, especially if they’ve focused on fundraising from Trusts and Foundations, and who is looking for an opportunity to take the next step in their career.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Monday 19 January 2026 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development

Make a difference in your community

We’re looking for a Development Co-ordinator to help shape and deliver a vibrant programme for older Nepalese women (50+) in Greenwich. This is a hands-on role focused on improving health and wellbeing, reducing isolation, and strengthening access to community and mainstream services.

You’ll work directly with women from the local Nepalese community to design and deliver meaningful activities, build trusted relationships, and ensure the programme reflects the voices and needs of those taking part.

What you’ll be doing

Developing and delivering the programme

• Plan and run weekly group sessions, monthly outings, an annual health event, and an Advisory Group

• Co-produce health and wellbeing activities with participants, volunteers, and partners

• Build strong links with families, community networks, faith groups, and local health and statutory services

Working with volunteers and partners

• Recruit, support, and coordinate volunteers, including inductions and one-to-one support

• Identify training needs and contribute to the Nepalese Women’s Group Plan 2026–2029

• Promote the programme and wider Age UK Bromley & Greenwich services to women who may be isolated or facing barriers to support

Communication, monitoring, and impact

• Contribute content for the website, social media, newsletters, and local noticeboards

• Maintain accurate records, support monitoring and evaluation, and develop case studies

• Contribute to reports for funders, the Advisory Group, and Senior Management

Keeping the programme running smoothly

• Ensure safeguarding, Health & Safety, and GDPR requirements are met

• Support day-to-day budget management and value-for-money purchasing

• Attend staff meetings, supervision, and training

• Work occasional evenings and weekends (with TOIL)

This is a rewarding opportunity for someone who enjoys community-based work, values co-production, and wants to play a key role in supporting older Nepalese women to feel connected, confident, and supported.

This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.

You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact. 

The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.

We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.

As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.

Key Duties and Responsibilities

Leadership and strategy

·Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid’s organisational strategy

·Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework

·Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid’s position as a leader in the refugee rights, statelessness and legal aid sectors;

·Work collaboratively with others in the sector to promote and strengthen Asylum Aid’s work, identify and establish potential partnerships, with the support of the Director of Legal Casework;

·Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework;

·Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact;

·Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group.

Governance  

·Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid

·Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid

·In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority;

·Lead on the preparation and presentation of quarterly reports on Asylum Aid’s activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee;

·Lead on the preparation of the Trustees’ annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid’s activities and impact.

Management and Supervision 

·Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required;

·Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures;

·Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation;

·Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability;

·Ensure the team’s well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working.

Policy & Strategic Legal Work

·Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid’s experience and expertise to influence system change;

·Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work;

·Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work.

Finance & Fundraising

·Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid

·Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases;

·Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors;

·Ensure that Legal Aid and other income is maximised, and targets are achieved.                                   

Other duties

·Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator;

·Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid;

·Work outside normal office hours as required and travel in order to carry out the responsibilities of the post.

·To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.

Essential Experience, Skills and Knowledge

•Experience of running a small to medium sized charity/legal NGO and/or legal department within the NGO sector (or other equivalent senior management role);

•Demonstrable experience of managing and leading a successful team and the ability to manage a growing team with mixed roles from team supervisors to administrative support staff, working co-operatively with colleagues to maintain transparency and effective working relationships within the team;

•Strong communication skills, with the ability to communicate effectively with people from a wide range of backgrounds

•Strong understanding of good governance including legal, regulatory and financial responsibilities;

•Ability to work with a range of stakeholders from trustees to external partners;

•Experience of leading and/or participating in organisational strategic planning;

·Experience of legal policy work within the human rights field and /or of strategic litigation, whether as an NGO claimant or legal representative;

•Experience of managing diverse funding sources and setting and implementing budgets;

•Experience of working in a service delivery partnership with other organisations;

•Experience of fundraising, especially grants from trusts and foundations;

•Sound working knowledge of the law and policy as it relates to immigration,  asylum, human rights and modern slavery/trafficking;

•Demonstrable understanding of the asylum and human rights sector in the UK;

•An understanding of the barriers migrants, refugees, and asylum seekers face regarding access to legal advice, reasons why they may become destitute and why this makes it more difficult to access advice and support; and

•The passion for working empathetically and supportively with migrants, refugees, stateless people and asylum seekers.

Desirable Experience

·Experience of managing the delivery of frontline casework with people in the asylum or trafficking systems

·Experience of tendering for and delivering publicly funded contracts e.g. LAA or local authority funding;

·Working knowledge of Legal Aid Agency contracts, including the delivery of casework and billing under a legal aid contract in the immigration and asylum category and/or the public law category;

How to apply 

The first stage is to complete on our online application form on our website by 10am on Monday 26th January 2026.

The website form will ask you to:

1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2.Upload your current CV

3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.

Selection Process

We will invite candidates to an initial online interview on Tuesday 10th or Wednesday 11th February, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Tuesday 24th or Wednesday 25th February.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.

We regret that we can only respond to applicants who make it to the interview stage.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EQUITY, DIVERSITY AND INCLUSION

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.

Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.