Operations jobs

Join our dedicated team and play a key role in shaping the learning, development, and success of staff and volunteers across the organisation. This is an exciting opportunity to lead and embed a culture of continuous learning that directly supports high-quality services and positive outcomes for our clients.

As Training & Development Manager, you will design, develop, and deliver a comprehensive training and development framework that supports the skills, confidence, competence, and progression of both staff and volunteers. Working collaboratively across the organisation and with partner agencies, you will ensure learning and professional development are embedded into everyday practice, strengthening quality, consistency, and organisational culture.

You will lead on creating a proactive training strategy aligned to the organisation’s operational goals and values, ensuring all learning and development activity contributes to the wider vision and objectives of the organisation. This role is ideal for someone passionate about developing people, driving engagement, and creating meaningful opportunities for growth and professional development.

We are looking for an organised individual to support the delivery and growth of the mass participation events programme by providing high-quality stewardship to supporters and effective administrative support to the team. The role will contribute to achieving participant and income targets by ensuring an excellent supporter experience. 

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time. The mass participation events team is a group of forward thinking individuals who are looking for an organised and efficient individual to join their team.

GM Moving is seeking to recruit an individual with purpose, passion, and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.

Hours: 37 hours per week

Salary: £40,777 - £48,226 p.a. (NJC Spine Points 30 – 37). Salary to be at entry-level except for exceptional circumstances.  

Contract:  1 year fixed term (maternity cover)

Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport, and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.

It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.

We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.

This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through movement, physical activity and sport.

This is a full-time role (37 hours per week), but job shares, secondments and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday. Our team works a minimum of two days a week in person, and our core office day is Tuesday. Occasional evening/weekend work may be required.

We have permanent office space at House of Sport in Manchester, and office space with GMCA and NHS GM at Tootal Buildings, Oxford Road, Manchester. We have regular team and co-working days, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and thrive.

Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.

The Recruitment Pack (which includes the Job Summary), Application Form and Equal Opportunities Monitoring Form, are available to download from our website. Please complete your personal statement with close reference to the Our Ideal Candidate section of the Job Summary.

Closing date for applications: Sunday 31 May 2026 (midnight) 

Interview date: Monday 15 June 2026 (possible alternate date Thursday 18 June 2026) - If you are unable to attend the scheduled interview date, please highlight this in your application when submitting.

No CVs or agencies.

Are you passionate about children’s literacy? Do you want to use your skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!

We are now looking for a second Service Deilvery Manager to share the delivery of our reading projects across London to ensure that all of our projects are delivered to schedule and our families and children are supported. You will directly manage half of our small team of amazing delivery staff, who work part-time during term time, supporting them to deliver our volunteer-led reading sessions and creating a positive culture of inclusion, development, and above all – fun!

This is an excellent opportunity for a service-focussed, poeple manager to apply and develop their skills in the non-profit sector and help us to help more children read for pleasure and see where words will take them. 

1. Overview

Cerebral Palsy Sport (CP Sport) is recruiting three Regional Programme Delivery Officers to support the delivery of the “Together We Can” Young Ambassador Programme across England.

This is an exciting opportunity to work directly with young people with cerebral palsy (CP), supporting them to build confidence, develop leadership skills, and lead social action within their communities.

These roles will be central to delivering a national programme across eight regional hubs, working closely with young people, partners, and communities to create meaningful and lasting impact.

2. Contract Details

Salary: £30,000 per annum

Hours: Full-time (35 hours per week) – part-time considered

Contract: Fixed-term until March 31st 2027 (with potential for extension, subject to funding)

Location: Home-based with regular travel across your region

Regions: North / Midlands / South

3. Role Purpose

You will be responsible for delivering the Young Ambassador Programme within your region, supporting young people aged 10–20 with CP to take part in training, social action, and community-based activity.

You will work closely with Young Ambassadors to:

· Develop their confidence and leadership

· Support them to plan and deliver activities

· Build partnerships across schools, sport, and health sectors

4. Key Responsibilities

Programme Delivery

· Lead delivery of the Young Ambassador Programme within your region

· Support the recruitment, onboarding, and engagement of Young Ambassadors

· Deliver or facilitate training sessions and group activities

· Support young people to co-design and deliver social action projects

Supporting Young Ambassadors

· Provide ongoing support, guidance, and encouragement

· Create a safe, inclusive, and engaging environment

· Support young people to develop confidence and leadership skills

Activity and Events

Support delivery of:

· School visits

· Community engagement activities

· Regional multisport events

· Awareness campaigns (including World CP Day)

These activities form a core part of the programme’s impact and youth-led delivery model.

Partnerships and Engagement

Build relationships with:

· Schools and education providers

· Health and medical professionals

· Sports clubs and community organisations

Support partners to engage with the programme and Young Ambassadors

Planning and Coordination

· Plan and coordinate regional delivery in line with programme timelines

· Manage logistics for sessions and events

· Maintain regular communication with the national team

Monitoring and Reporting

· Track attendance, activity, and engagement

· Collect feedback and evidence from delivery

· Contribute to programme reporting, including the 6-month progress report

Safeguarding and Compliance

· Ensure all delivery follows safeguarding policies and procedures

· Complete risk assessments for activities

· Maintain safe and inclusive delivery environments

5. Personal Specification

Essential

· Experience working with young people in community, youth, or sport settings

· Strong communication and relationship-building skills

· Ability to plan and deliver activities or programmes

· Organised and able to manage multiple priorities

· Ability to work independently and as part of a team

· Commitment to inclusion and supporting young people

Desirable

· Experience working with disabled young people or inclusive programmes

· Understanding of cerebral palsy or disability inclusion

· Experience working with schools, health professionals, or community partners

· Experience delivering training or workshops

6. Working Pattern

You will receive:

· Full induction and programme training

· Ongoing support from CP Sport’s national team

· Regular check-ins and supervision

· Opportunities for professional development

7. Safeguarding

CP Sport is committed to safeguarding and promoting the welfare of children and young people.

All staff will be required to:

· Complete safeguarding training

· Undergo an enhanced DBS check

· Follow all safeguarding policies and procedures

8. Recruitment Process 

We are looking for candidates who can start as soon as possible.

· Applications will be reviewed on a rolling basis

· Interviews will be scheduled as suitable candidates are identified

We encourage early applications.

Youth Theatre Leader- Hull

• Lead a well-established weekly youth theatre programme for young people aged 11–19 in Hull
• Plan and deliver engaging workshops covering acting, devising, scriptwriting, movement, and performance skills
• Inspire confidence, creativity, and teamwork while supporting young people from diverse backgrounds
• Direct and develop youth theatre performances and contribute to outreach in local schools
• Work collaboratively with the team and visiting practitioners to shape high-quality creative experiences
• Play a key role in a growing charity dedicated to widening access to the performing arts

Duration & hours: Part time freelance contract, 5.5 hours commitment per week, workshops Mondays 3.30pm – 6pm school term time only, from 6th July 2026 to 12th July 2027 (with the possibility of extension)

The National Youth Arts Trust is a small performing arts charity that exists to widen access to the performing arts for young people from disadvantaged backgrounds - through giving bursaries for music, dance, and drama lessons, running youth theatre projects, and taking children to the theatre, often for the first time.

We are looking for an experienced youth theatre leader to join our team and help run our established youth theatre company in Hull each Monday after school at Liberty Academy.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: 12months fixed term – parental leave cover

Hours: 21 hours per week

Location: Based in Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG

About the role

As a Coach in the Structured Coaching Team, you will be the lead worker for people who engage well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness. You will work collaboratively across departments to support Crisis' mission to end homelessness by delivering services that are person-centred, sensitive and responsive to the diverse needs of Crisis Members. You will understand and promote the importance of evidencing our impact in preventing and ending homelessness. Also evidencing the barriers faced by members to directly inform our Policy and Campaigns strategies, using the Crisis Member Achievement and Progression System (MAPS) and case management standards.

About you

You will as part of the Crisis team, make and maintain collaborative, consistent relationships with our members, staff, volunteers and other organisations.

You will have:

• Knowledge of relevant sector, e.g., housing, homelessness, and welfare legislation.
• An understanding of psychologically informed approaches when working with people who have experienced complex trauma and marginalised individuals.

• Effectively manage your own workload, including a varied caseload, with excellent organisational skills and the ability to manage conflicting priorities, exercise judgment under pressure and balance competing demands.
• An understanding of the importance of protecting an individual’s personal and sensitive data when working with someone’s information.
• Excellent communication skills, spoken and written, including the ability to promote Crisis’ services to a wide variety of audiences.
• Knowledge and experience of safeguarding and commitment to act in compliance with safeguarding policy and procedures.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 31st May 2026

Interviews will be held on Monday 15th June 2026 at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Harris Hill is delighted to be supporting Consumers International in their search for a Strategic Growth and Engagement Lead, Sustainability. This is a brilliant opportunity for someone who wants real ownership in their role—where you can take an idea, build it, and run with it on a global stage.

Working at the heart of Consumers International’s sustainability programme, you will drive partnerships, funding and influence across areas such as energy, materials and food systems. This is not a role focused on maintaining the status quo; instead, you’ll have the freedom and trust to shape new opportunities, test ideas and deliver growth that creates genuine global impact, with scope to truly make the role your own.

Key responsibilities

· Build and manage a strong pipeline of global funding and partnership opportunities

· Develop compelling proposals and innovative partnership models

· Lead on relationship management and supporting partners in their Change Network ( you can view here.)

· Shape and deliver a growth strategy for the sustainability programme

· Represent the organisation at international events and forums

· Create opportunities for global members to engage, collaborate and influence

About you

· Proven experience in partnerships, fundraising or business development

· Track record of securing income from foundations, corporates or multilateral organisations

· Experience working across international and cross-sector environments

· A strategic and proactive mindset, with the ability to spot opportunities and run with them

· Strong communication, influencing and relationship-building skills

· A genuine interest in sustainability and systems change

Key details

Salary: Up to £50,000

Location: Fully remote – open to candidates globally

Contract: Full-time

Applications: Wednesday 27th May 2026 to Hannah at Harris Hill

Apply to Hannah at Harris Hill to learn more and get the full job pack

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

Education & Development Coordinator
Contract: Permanent
Hours: Full-time, 35 hours per week Monday to Friday
Location: SIA House, Milton Keynes, MK6. We offer hybrid working with the expectation of three days per week in the office.
Salary: £36,090 per annum

Thank you for your interest in joining our special charity!

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the Role

The Education and Development Coordinator will play a key role in supporting the delivery and ongoing development of SIA’s Frank Williams Academy’s education programme, contributing directly to the organisation’s strategic aim to improve knowledge, skills and outcomes across the sector. They will co-ordinate a range of training courses, study days, conferences and Spotlight sessions across online, face to face and hybrid formats, ensuring activity is delivered in line with agreed milestones and strategic priorities.

The role involves managing scheduling, administration and post‑event processes, maintaining accurate records, systems and training data, and supporting quality assurance to ensure all learning materials are accessible, evidence‑based and aligned with organisational standards.

Working closely with the Education and Development Manager and wider teams, the postholder will also contribute to stakeholder engagement, promotion of Academy offerings, and the evaluation and reporting of impact to inform continuous improvement. In addition, the role supports the development and creation of new learning resources, including e-learning content, helping to ensure the Academy’s offer remains responsive to sector needs and delivers against its strategic objectives.

Benefits:

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to discounted gym membership
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Free car parking at SIA House
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development

We hope that the role inspires you and we look forward to receiving your application.

Closing date: Monday 1 June 2026, 9am
First round Interviews: 8 June 2026, at SIA House, Milton Keynes.
Second round interviews (if required): 15 June 2026, at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. Fully remote working considered for the right candidate.

No agencies please.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Research and Policy Manager
Contract: Fixed-term, 24-months
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours (0.8 FTE) where possible).
Salary: £40,855 per annum
Location: Northern Ireland. (NCB promotes a hybrid, flexible way of working with 2 days working in the Belfast BT15 office).

The Vacancy

We are seeking an experienced and highly motivated Research and Policy Manager to make a significant contribution to the design, delivery and management of research and evidence projects at NCB, and to ensure that this evidence is used to influence national policy development and decision making.

The postholder will work across a range of projects, bring research and policy development and influencing together on topics including social care and the transition to adulthood; education; mental health & wellbeing; child poverty; youth violence and early years.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 08:00am, Wednesday 10th June 2026.
Assessment and interviews to be conducted on 23rd and 24th June 2026.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Lincs & Notts Air Ambulance is looking for a strategic and experienced Head of Mass Fundraising and Marketing to lead our integrated fundraising and marketing activity.

Head of Mass Fundraising and Marketing
Location: Headquarters in Lincoln - HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: £42,000 - £50,000 per annum, dependent upon skills and experience
Contract: Permanent
Reporting to: Director of Income and Engagement

About Us

The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.

Recently rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.

About the Role

Reporting to the Director of Income and Engagement, you will drive sustainable income growth through regular giving, appeals and lottery programmes generating £6–£7 million annually. You will lead multi‑channel campaigns, oversee supporter care, insight and marketing, and develop high‑performing teams to strengthen supporter relationships and enhance the LNAA brand. This permanent, full‑time role is based at our HQ and Airbase in Lincolnshire and plays a vital role in supporting our life‑saving service.

The successful candidate will have significant experience in a senior management role, in-depth knowledge of running regular giving, lottery and appeals fundraising programmes, significant experience in running multi-channel marketing campaigns that drive income growth, understanding of CRM Systems and experience of building supporter or customer journeys informed by data and insight.

This role is based at our Headquarters in Lincoln, with the option of hybrid working after a probationary period, requiring a minimum of three days per week in the office.

Our Benefits

• Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
• Additional days leave for your birthday.
• Pension scheme includes 6% employer contributions, with 4% employee contribution.
• Access to a Health & Wellbeing Care Plan*
• Occupational Sick Pay Scheme*
• Life insurance at 3 times your annual salary*

*On completion of probationary period.

Closing date: 25th May 2026
Interview date: Week commencing 1st June 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

A full driving licence and access to a vehicle (or equivalent) is required for this role.

Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. 

No agencies please.

The Trusts & Grants Officer will help nature recover by securing vital funding for BBOWT’s projects, turning great ideas into fundable, impactful work.

Trusts & Grants Officer
Contract: Permanent
Hours: Part-time, 21 hours per week. Flexibility in working pattern, in agreement with line manager
Salary: £27,500 - £28,783 per annum FTE (£16,500 - £17,270 per annum, actual for 21 hours per week)
Based: Compass House, Farmoor, Oxford, OX2 9LU. Hybrid working is available

The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.

The Trusts & Grants Officer will work within the Trusts & Grants team both to secure grant income and to maintain records.

You’ll be part of a friendly, passionate team that works closely across the charity to bring brilliant conservation projects to life!

What you’ll be doing

• Securing vital grant income by researching prospects and writing high‑quality funding applications
• Building and maintaining strong relationships with charitable Trusts
• Managing accurate records and reporting, ensuring trackers and CRM data are always up to date
• Working with colleagues across the Trust to shape fundable projects and support organisation‑wide bids

What we’re looking for

• Someone who can write compelling, persuasive cases for support
• A confident relationship‑builder who can develop and manage funder partnerships
• Strong organisational skills, attention to detail and the ability to work independently to tight deadlines
• A collaborative team player with solid IT skills, including CRM use

For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you’ll also receive

• Generous annual leave entitlement with paid birthday leave, balance days, urgent personal business leave and generous occupational sick pay
• Enhanced maternity, paternity, and family-friendly policies
• Flexible working to achieve work-life balance
• Salary exchange pension with generous employer contribution
• Learning & Development Programme for all
• Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access, discounts and trade YuCoin points for gift cards
• Salary sacrifice Cycle scheme & Electric Vehicle scheme
• Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support, mentoring and personal development

The closing time and date for applications is 11.59pm on Monday 1st June 2026. 
Interviews will take place Wednesday 10th June 2026 via MS Teams.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities.

BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. You will be able to contact BBOWT Recruitment Team if there are any reasonable adjustments we can provide during the recruitment process, including completing your application.

No agencies please.

Impact, Evaluation & Compliance Manager
Contract Type: Permanent (subject to a 6-month probationary period)
Hours: 37.5 hours per week (Monday to Friday)
Location: Mind in Salford, The Angel Centre M3 and hybrid working
Salary: £29,355 – £33,495 (dependent on experience)
Reporting to: Chief Executive

About Us

At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.

Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.

About You and the Role

We’re looking for an Impact, Evaluation & Compliance Manager who’s passionate about turning data into powerful insight, and insight into real-world impact. This is a unique opportunity to shape how we understand, improve, and demonstrate the difference our services make across the community.

In this role, you’ll be at the heart of our organisation’s learning and development. Working closely with colleagues, our Senior Leadership Team, commissioners, and partners, you’ll help define meaningful outcomes, strengthen data quality, and bring our impact to life through clear, compelling reporting that drives confident decision-making.

We’re looking for someone who combines analytical thinking with a collaborative, supportive approach, someone who can inspire confidence, bring clarity to complexity, and keep everything running smoothly. If you’re motivated by making services safer, stronger, and truly evidence-led, this is your chance to make a lasting difference.

Key Responsibilities

• Lead the development and delivery of a proportionate impact and evaluation framework (outcomes, KPIs, tools, and reporting schedule) across services and projects.
• Coordinate and produce accurate monthly and quarterly performance and outcomes reports for commissioners, funders, and internal leadership, ensuring deadlines and contract requirements are met.
• Work with project and service leads to design evaluations for new and existing initiatives, including capturing and evidencing Social Value and learning.
• Provide oversight and analysis of service data to identify trends, risks, and opportunities; translate insight into practical recommendations and improvement plans.
• Act as organisational lead for information governance and data protection, promoting best practice, maintaining records, and ensuring staff understand their responsibilities.
• Serve as the organisation’s Data Protection Officer, managing data subject access requests, breach investigations, incident management, and Data Protection Impact Assessments (DPIAs).
• Ensure compliance with statutory, contractual, and regulatory requirements (e.g., Health & Safety, Safeguarding, GDPR), including coordinating internal audits, risk assessments, and action tracking.
• Maintain organisational compliance with recognised quality standards and assessments (e.g., Mind Quality Mark, NHS Toolkit), coordinating evidence gathering and submissions.
• Develop, implement, and review policies, procedures, and controls to meet legal and regulatory standards, and to strengthen organisational assurance.
• Own data quality and system use across the organisation, including administering and improving the Salesforce CRM (or equivalent), guidance, and user support.
• Design and deliver training and briefings on data protection, confidentiality, reporting, and compliance for staff and volunteers as required.
• Support bids, tenders, and funding applications by providing robust data, impact evidence, and compliance information.
• Build effective relationships with external stakeholders, including commissioners, funders, auditors, and legal/ICT specialists, to support reporting and assurance.

If you’re passionate about using data and good governance to make services better, and you’d like your work to have a visible, meaningful impact in Salford, we’d really love to hear from you.

Application deadline: 5pm on Wednesday 27th May 2026.
Interviews will take place in person on Thursday 11th and 12th June 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.

We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.

No agencies please.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager (Nightlight Crisis)
Reference: 346
Salary: £41,000 - £42,000 per annum
Hours: Full time, 37.5 hours per week
Typical working pattern: 10am-6pm or 11am-7pm, with some flexibility required
Contract: Permanent
Reports to: Director of Crisis, Counselling and Children & Young People
Working base: Watford Wellbeing Centre or Hemel Crisis House – can be negotiated

About the Nightlight Crisis Service

Hertfordshire Mind Network (HMN) has been delivering Nightlight, part of Hertfordshire’s crisis alternatives pathway, for the last 8 years. We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and 24/7 Crisis House.

We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a senior member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

The objectives of HMN’s Nightlight Crisis provision is to:

• Improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire.
• Provide 24/7 365 support for individuals experiencing a mental health crisis.
• Increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers.
• Remain a source of independent support for all service users.
• Provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

About the Role

As a member of the HMN Senior Management Team (SMT) and the Service Manager for our Crisis provision across Hertfordshire (Nightlight), you will be leading the total provision of our 24/7 365 week Crisis House, Daylight, Helpline and Crisis Cafés. You will also oversee our A&E Liaison Project, supporting staff operating in A&E to divert individuals into community crisis provision.

You will ensure the provision is safe, effective and person centered; be accountable for achieving KPI’s, data reporting to Commissioners and the wider SMT & CEO, and develop the service using evidence based data, strategic thought & planning.

The successful candidate will be highly proficient manager with proven knowledge, skills and abilities as a leader and manager and have experience of developing and delivering mental health services within a health and social care setting, strong experience of managing the delivery of contracts, working to deadlines and achieving outputs, significant proven knowledge and skills around services working with adults with mental health needs and demonstrable understanding of relevant legislation and policies such as the Data Protection Act, Safeguarding and Protection of Vulnerable Adults, Safeguarding Children and the Mental Health Act and they will have a willingness to travel to locations across Hertfordshire.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 25th May 2026.
Interviews to be held on Monday 1st June 2026 at our Watford Wellbeing Centre
N.B. Please quote reference number 346 when completing your application for this role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.