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About the Role
This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need.
You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.
The advice team consists of paid staff and support volunteers. This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards. We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice. Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities.
You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.
The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week.
We offer a wide range of employee benefits including:
Excellent annual leave entitlement
Pension scheme
Employee Assistance Programme
Death in Service benefit
Flexible working
Opportunities for training and professional development
Key Responsibilities
Advice Services
• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.
Service Development
• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments
Volunteer Management
• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.
Budgets, Monitoring & Evaluation
• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.
Other
• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) and complete our Equal Opportunities Form found on our website under Vacancies.
Working with partners, we fight poverty and build community by providing access to food, emergency support and impartial advice.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Refugee Action Kingston (RAK) is seeking an experienced and compassionate ESOL Coordinator to support our Community Hub Project. You will coordinate ESOL volunteers and resources, manage referrals and assessments to place users in classes, and administer registrations using RAK systems. Working closely with the Community Hub Manager, you will help deliver a blended ESOL programme that supports community integration, confidence and language development for refugees and people seeking asylum.
Key responsibilities
Coordinate ESOL referrals, assessments, attendance and class allocations.
Welcome service users and communicate class information and reminders.
Induct, support and coordinate ESOL volunteers.
Support lesson planning and learner engagement in ESOL and wider community opportunities.
Maintain accurate, confidential records and contribute to monitoring and evaluation.
Ensure Health & Safety, Equal Opportunities and safeguarding policies are followed.
Person specification
Essential
Recognised ESOL/EFL qualification or equivalent.
Experience working with refugees, people seeking asylum or vulnerable adults.
Strong communication, organisation and digital skills.
Understanding of Equality and Diversity.
Commitment to RAK’s aims and values.
Desirable
Additional community language skills
Lived experience of migration or ESOL systems
Equality & inclusion
RAK is an equal opportunities employer and actively welcomes applications from under‑represented groups. We are committed to accessible recruitment and will make reasonable adjustments where required.
Appointments subject to right‑to‑work checks and Enhanced DBS.
Closing date:8th May 2026
Applications will be reviewed on an ongoing basis, and interviews may take place before the closing date.
Please remember to include a covering letter with your CV which expands on your experience of delivering our key responsibilities in another role and how you meet our person specification detailed in the attached job description.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community


The client requests no contact from agencies or media sales.
Position: Community Voice Officer
Location: Barnsley, South Yorkshire
Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office
Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Reportable to: Healthwatch Manager
Direct reports: None
Job Purpose
Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley. The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill. This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.
You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.
Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.
By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.
Key focus areas you could be working on include topics such as system-wide shifts
· Hospital to Community
· Analogue to Digital
· Sickness to Prevention
· Health on the high street
· The Barnsley 2040 vision
As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media. Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.
Employee benefits
- 33 days of annual leave (including bank holiday) which increases with longevity
- all staff given time off between Christmas and New Year without it impacting your leave entitlement
- enhanced sick pay during probation and increased entitlement with longevity
- 5% pension contribution
- discounts at local gym
- Enhanced maternity pay
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
We are the largest sexual violence support provider in Wales, with 30 years’ experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse.
As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year.
Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma.
PURPOSE OF THE POST
The Clinical Lead plays a pivotal role in ensuring the delivery of high-quality, ethical, and effective therapeutic services for individuals affected by sexual violence. This post provides clinical leadership and strategic oversight to the counselling and therapeutic team, ensuring that all practice is trauma-informed and aligned with the charity’s values and safeguarding responsibilities.
The Clinical Lead oversees the work of the team ensuring consistency, quality, and adherence to professional standards. The role also champions continuous improvement and fosters a culture of reflective practice, compassion, and accountability.
The post holder will be an accredited member of BACP or equivalent professional body and hold a recognised counselling qualification at level 5 or above.
KEY RESPONSIBILITIES
Strategic clinical leadership & service development
Clinical governance, quality & evaluation
Referral assessment, prioritisation & allocation
Safeguarding & clinical risk
Supervision, workforce & professional standards
Collaboration, projects & organisational contribution
Reporting, assurance & information governance
Professional responsibilities
The client requests no contact from agencies or media sales.
We will transform Benton End into a vibrant, accessible and sustainable arts and learning centre, reimagining the radical spirit of Sir Cedric Morris and Arthur Lett-Haines’s art school and garden legacy.
This commission covers the Development Phase of a Heritage Fund-supported capital project and the period during which the Delivery Phase application is being assessed. The Fundraiser will collaborate closely with the client team, project manager and stakeholders throughout.
The redevelopment of Benton End seeks to:
The fundraising consultant will be responsible for raising a total of £2.7m by December 2027. This comprises £1.8m in gifts or pledges in order to match-fund The National Lottery Heritage Fund’s Delivery Phase grant of £2.65m; and the remainder to support additional output costs at Benton End.
The consultant will be expected to lead on the following areas:
The selected consultant should have:
The budget for the fundraising consultant's fee is a maximum of £36,000 excl VAT, to include all travel and expenses and with an expectation that the consultant will be on site regularly at Benton End, Hadleigh, Suffolk.
This consultant will report into the Project Manager, but will also work very closely with the Garden Museum Development Director and the Benton End Board.
This opportunity is made possible thanks to The National Lottery Heritage Fund and National Lottery players.
Application requirements:
Please supply the following by 5pm on Tuesday 5 May 2026:
Clarifying questions should be sent by 5pm on Tuesday 21 April 2026.
The client requests no contact from agencies or media sales.
One of two Outreach and Project Workers pivotal to the delivery of an exciting new Women at Risk (WaR) project which will support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.
You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.
You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.
This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.
The client requests no contact from agencies or media sales.
About the Role
We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local’s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin.
This is a newly built role to support the charity’s new ambitious three-year strategy.
Main Objectives
Support, develop and manage Lewisham Local’s business functions such as Admin and Premises management
Main Duties and Responsibilities
Impact Measurement
Manage Admin function
Manage premises – support and training will be offered
Together with SMT and the CEO manage Lewisham local’s fundraising function, reviewing and contributing to the grant applications.
Core Team Responsibilities
This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation
Please see attached the full job description and person specification.
To apply, please send your CV and a supporting statement (maximum 2 side of A4 of each) outlining your relevant experience, motivation and suitability for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18.
Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential. As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our
provision to 50 centres over the coming years.
We are looking for a high-calibre candidate to take on the fixed-term role of Regional Operations Manager for our centres in the West Midlands, currently Birmingham, Coventry and Leicester. As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.
Contract: Full-time, fixed-term maternity cover until at least July 2027
Start date: July 2026
Working hours:
Monday: 9:30am – 6:00pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9:30am – 6:00pm
Friday: 9am – 5:30pm
(Some additional weekend & unsocial hours will be required)
Salary: £41,000 per annum
Location: At one of IntoUniversity’s three current centres in the West Midlands region (currently Birmingham East, Coventry and Leicester North). The role requires frequent travel in your region (usually within the day), journey times can be 1
hour+. Intermittent travel out of the area is also required e.g. to London, this may include occasional overnight stays.
Annual leave: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Application deadline: 9am Tuesday 28th April 2026
Interview Day (in-person): Thursday 7th May 2026. Please ensure that you are available on this date.
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
We have a new exciting and challenging opportunity for a Service Delivery Assistant for the National Homicide Service (HS) and Victims of Terrorism Unit (VTU), covering England and Wales. You will work from our office in Saltaire, 37.5 hours per week.
Do you want to be part of a fast paced, unique service providing the highest quality support to families bereaved by or eyewitness to homicide and those impacted by terrorism?
If yes, then we'd love to hear from you.
What we offer:
We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role:
You will be part of our administrative team providing support across a range of functions within the HS and VTU; managing Excel spreadsheets and internal databases; inputting and raising invoices; managing calls to and from a range of people including those bereaved by homicide and generally supporting the Homicide Service and VTU to run smoothly. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.
We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within the HS, you will be expected to engage with clinical supervision and supervision with you line manager.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation, and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting new opportunity to join our fantastic FP&A team as our Senior Finance Business Partner, Projects and Systems.
Following the establishment of the Strategic Delivery Fund, we are embarking on a wide range of ambitious and high‑impact projects designed to drive our Strategy forward. The Senior Finance Business Partner for Projects and Systems will play a critical role in ensuring that project teams and senior leaders have the financial insight, support, and challenge they need to make well‑informed decisions and deliver successful outcomes.
This new position is a two year fixed term role which will focus on driving financial performance and strategic decision making across current and upcoming major projects and system implementations. You will be a trusted advisor to senior leadership and stakeholders, ensuring strong governance, analysis and effective integration of our financial systems.
Reporting to our Director: Financial, Planning and Analysis, key responsibilites will include:
· Partner with project managers and senior leadership to provide financial oversight and challenge on strategic initiatives, capital investments, and transformation programs
· Develop and maintain accurate project budgets, forecasts, and financial models to support decision-making
· Lead FP&A input into system implementations and upgrades
· Act as a key liaison between Finance and operational teams, providing actionable insights and recommendations
· Ensure all relevant policies, processes and procedures are documented, highlight where these are not being implemented effectively and make recommendations for improvements
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a Homebased/Remote working contract (which will not include the London supplement to salary), then this can be discussed at interview stage.
Employee benefits include –
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Enhanced paid maternity, paternity and adoption leave
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interviews: First stage virtual interviews w/c 27th April 2026
Second stage interviews will be held in person at our Haig House, London office
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Full-time, 37.5 hours per week (excluding breaks)
Fixed term for 12 months in the first instance (subject to the successful completion of a 6-month probationary period)
We are recruiting to a brand-new role and are looking for an experienced, community-focused Programme Manager (Place) to lead Salford CVS’s Pride in Place activity in Pendleton and Peel Green. This is a key role focused on ensuring that strong, representative community voice, clear governance, and meaningful VCSE sector involvement are embedded from the outset.
Pride in Place is a national ten-year programme that places Neighbourhood Boards at the heart of local decision-making, with local authorities acting as the accountable body and communities expected to shape priorities and hold partners to account. In this model, Local Infrastructure Organisations (LIOs) like Salford CVS play an important enabling role - helping to connect local authorities with VCSE organisations, strengthening engagement, and ensuring a diverse range of community voices can participate fully.
As Programme Manager (Place), you will coordinate our work to support high-quality governance, inclusive engagement and strong local insight across both neighbourhoods.
A core part of your work will be ensuring that Pride in Place Neighbourhood Boards in Pendleton and Peel Green benefit from authentic, representative and evidence-driven community input. This includes leading the development of a community research programme, working in close partnership with VCSE organisations already active on the ground. Through these organisations, who often have trusted relationships with residents, established local networks and specialist knowledge of particular communities, you will lead on approaches that reach a wide range of voices, including those who are seldom heard. You will oversee our Trusted Voices and community researcher model, ensuring local people are recruited, supported and empowered to gather high-quality insight that reflects the diversity of each neighbourhood. This work will help create a rich, grounded understanding of community priorities, enabling transparent, accountable and well-informed decision-making across the programme.
The Programme Manager (Place) will bring clarity, organisation and coordination to this work. You will maintain oversight of our role within the wider programme, share insight with partners, identify gaps in engagement, and support the VCSE sector to participate meaningfully in Pride in Place structures and discussions.
This role is ideal for someone who is passionate about community-led change, place-based working, and strengthening the voice and influence of local people and VCSE organisations. You will be joining a programme at a formative stage, helping to shape how communities in Pendleton and Peel Green participate in long-term neighbourhood investment and decision-making.
Benefits
If you would like to apply for the position of Programme Manager (Place), please submit your application on our website via the apply button.
Closing date: Noon on Monday 27th April 2026.
Interview date: Friday 8th May 2026.
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Title: Active Recovery Lead
Employer: The Southmead Project
Accountable to: Head of Active Recovery
Place of Work: The Southmead Project, Southmead, Bristol. BS10 6AS
Hours: 3 to 4 days per week. Must include Monday, Wednesday and Thursday.
Contract: Permanent
Salary: £33,505 p/a pro rata
The Southmead Project:
The Southmead Project is an equal opportunities employer providing free counselling and support for survivors of abuse and addiction across Bristol and surrounding areas. We welcome adults aged 18 and above of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We respect and cherish the differences between people and affirm every person as an individual. Our recruitment is done in line with safer recruitment practices.
We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:
Paid supervision for 1.5 hours per month, with an external clinical supervisor
Line management for 1 hour per month
Training budget of £500 per year to spend on relevant training of that person’s choice
Optional private counselling for up to twelve sessions per year with an external counsellor of that person’s choice
Employer pension contribution of 5%
The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. Members of Active Recovery can participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months.
Job Purpose:
We are looking for a warm and passionate leader to come and join the Active Recovery Service.
As an Active Recovery Lead, their job will be to develop and deliver the Active Recovery Project in Bristol and in Somerset. Using a trauma-informed approach, the Active Recovery Lead will create and provide a safe and supportive space for clients from The Sexual Violence Alliance organisations (The Southmead Project, SARSAS, Womankind and the Bridge Sarc) to participate in a variety of group activities, with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation.
Principal Tasks:
Run two Active Recovery groups a week, with , with the help of the Practitioner.
Provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach.
Create safety plans and tailor activity sessions where appropriate after building relationships with members following the initial phone calls.
Plan trauma-informed sessions for members, including producing risk assessments for each activity, visiting activity locations and delivering relevant trauma training to activity providers.
Oversee and lead on setting up, delivering and debriefing about activity sessions with members, volunteers and staff. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.
Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.
To support volunteers and staff with safeguarding queries and ensure safeguarding procedures are followed. To be the safeguarding lead at activity sessions, escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.
Participate in and support the recruitment and induction training of volunteers.
Support and line manage a team of volunteers.
Develop and maintain an Active Recovery community through email, phone calls, texts and in person.
Develop and drive forward the project’s aim to have the members’ voices at the heart of the project.
Collaborate with developing outcome processes in line with the Southmead Project and its funders’ requirements.
Analyse data and feedback collected through outcomes processes to adapt and constantly improve the planning and delivery of the project sessions.
Contribute content for reports as required.
Build and maintain positive relationships with partnership organisations for the project
Manage the day to day budget for the project sessions, keeping accurate records to report to the Head of Active Recovery and planning how the budget will be spent across sessions, within guidelines provided by the Head of Active Recovery.
Record data accurately and in a timely manner on Oasis.
Produce social media and website posts about the project, including producing and editing videos.
Attend monthly one-to-one line management meetings with the Head of Active Recovery.
To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy.
To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.
All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Person Specification
ESSENTIAL
Full drivers licence and access to own transport.
Professional qualification, such as a Diploma or degree in Counselling or in other relevant fields of work, such as; social work, psychology, mental health, education, support work or similar: or extensive experience in any of these fields.
A sound understanding of the issues affecting members who have experienced trauma and abuse.
Experience in managing projects.
Excellent administration and organisational skills, including experience of managing sensitive personal information.
Experience of and confidence in using multiple computer and case management systems.
At least 2 years’ experience of delivering groups in the community, preferably activity based.
At least 1 year’s experience of providing face-to-face support for survivors of abuse.
The ability to arrange group activities and liaise with other local organisations to help plan them.
The ability to plan sessions in detail to ensure that they are trauma-informed and having the experience and confidence to ‘hold’ groups when things do not go to plan.
The ability to work flexibly within a team and support those within it.
Experience in managing volunteers.
Knowledge and awareness of how particular activities and social situations could improve people’s self-esteem, self-confidence, build friendships and reduce their isolation.
A sound understanding of safeguarding and experience of supporting others to act in accordance with safeguarding policies and within the best interests of the Active Recovery member or those at risk.
Experience in managing a long-term budget.
Knowledge of survivors’ voice work.
To be able to attend monthly one-to-one line management meetings and monthly clinical supervision.
To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
DESIRABLE:
Experience of building and maintaining positive partnerships in the community.
Experience of running a community based project.
Experience of setting up processes for survivors’ voice work.
Knowledge of making content for social media, including video recording and editing skills.
Experience managing recruitment and training.
Experience in chairing meetings and the ability to plan and review activities with a team.
Experience designing outcomes processes and collecting outcomes data.
Experience in writing reports, preferably funding reports in the charity sector.
Please note that there must be at least 12 months between receiving support from the Southmead Project as a client/member and starting this role.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now seeking a Volunteer Assistant to join our volunteer team on a full-time basis, working 36 hours per week, including minimum of 1 weekend per month.
The Benefits
The Role
As a Volunteer Assistant, your main focus will be to support the Volunteer Officer in delivering a wide range of practical conservation tasks across Richmond Park. Overseeing volunteers to carry out important habitat management tasks at regular conservation group sessions. You will also support on delivering our corporate ‘Park days’ sessions. This role is varied and will see the successful applicant working primarily in the Richmond Park, but with work across all of the parks when support is required.
This role involves a lot of in park time, working with and supporting volunteers on the ground in physical conservation work. On average the Volunteer support officer will spend 3-4 days each week in the parks delivering sessions. The ideal applicant will be friendly, open, enjoy spending time outdoors and have experience working with and managing volunteers, in a hands-on conservation or park setting.
You will champion volunteering best practice, inclusivity and diversity across the organisation, support with the development of volunteer resources and ensure the appropriate support and training is in place for volunteers, partners and the staff who manage volunteers.
Additionally, you will:
About You
To join us as a Volunteer Assistant, you will need:
A First Aid Certificate would also be desirable.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Volunteer Assistant please apply via the button shown. Successful candidates will be appointed on merit.
For more information, view our Corporate Strategy (2022-2027) here: Corporate-Strategy-2022-27.pdf
Find out more about our values here: Our Values, Our Behaviours
Maps: The Map of Richmond Park | The Royal Parks
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
This is not a traditional classroom teaching role, though it does require strong classroom presence and credibility.
The Secondary Equity Practitioner will be embedded full-time within one partner secondary school, working mainly with teachers to support deep reflection on practice, help surface harmful assumptions and routines, and support more equitable ways of teaching, relating and responding. The role sits at the heart of Class 13’s Equity-Driven Practice Cycle and is central to how we support lasting change in schools. The role will involve regular lesson cover across the 11-17 age range and across a broad range of subjects, enabling teachers to participate in reflection, training and development.
This role will suit an experienced secondary teacher who can build trust quickly, hold complexity without rushing to easy answers, and stay in relationship when conversations become uncomfortable. We are looking for someone who can act as a supportive, reflective, critical friend to teachers, not someone who needs to be the most certain person in the room.
Purpose of the role
To support teachers to reflect critically on their practice, acknowledge their potential for harm, and take meaningful steps towards transforming how they teach and relate to young people.
Before you apply
This role is deeply relational and, at times, emotionally demanding. You will be working with teachers in moments where reflection may feel vulnerable, uncertain or uncomfortable. To do this well, you will need to bring patience and care: the ability to build trust, hold space for honest conversation, and support people to think carefully about their practice in ways that are thoughtful, humane and grounded.
We are looking for someone who can do this with curiosity and humility. Someone who does not need to stand above the work, but is willing to be part of it. The role asks for a person who can support reflection in others while continuing to reflect on their own practice too.
You will also need to be comfortable working in a very small team, where flexibility, and collective responsibility matter.
Key responsibilities
Equity-Driven Practice Cycle
Build trusting, affirming relationships with teachers and school staff.
Support teachers to reflect on classroom practice, routines, interactions and assumptions.
Facilitate one-to-one and small-group reflective conversations that support teachers discover for themselves rather than simply being told what to change.
Observe lessons and identify patterns, tensions and opportunities for change.
Cover lessons across the secondary age range and across a range of subjects, creating protected space for teachers to engage in professional reflection and development.
Support teachers to translate reflection into practical changes in the classroom.
Contribute to the delivery of Class 13’s wider professional development offer.
Support teachers move from defensiveness to curiosity, and from intent to impact, in line with Class 13’s approach.
School-based relationship and culture work
Build strong working relationships with teachers, support staff and, where appropriate, senior leaders.
Contribute to a school culture where reflection, honesty and shared responsibility are possible.
Offer thoughtful challenge to harmful patterns and practices while maintaining trust and relational safety.
Support the development of more equitable routines, responses and ways of working across school life.
Work with colleagues and school partners to ensure the work remains grounded in the four Class 13 principles.
Organisational contribution
Contribute to Class 13’s organisational learning by documenting reflections, patterns, tensions and emerging insights from delivery.
Work closely with the wider Class 13 team to refine practice, resources and delivery.
Contribute to blogs, case studies, reports and other written outputs where needed.
Participate fully in supervision, reflection and team development as part of a small organisation.
What will help someone thrive in this role
We are looking for someone who is:
Understanding
You can read complexity without rushing to simplify it. You listen well, notice what is happening beneath the surface, and extend empathy even when you find someone’s practice difficult or frustrating.
Supportive
You know how to create relational safety. You can help people stay with difficult reflections without shaming them.
Reflective
You can examine your own practice honestly. You are open-minded, thoughtful and willing to question your assumptions. You are able to notice contradictions in yourself as well as others.
Essential skills and experience
Qualified Teacher Status.
Significant experience teaching in a UK secondary school.
Strong classroom practice and the ability to quickly build rapport with young people aged 11-17.
Confidence in teaching and holding lessons across a broad range of subjects through lesson cover.
Experience supporting, coaching, mentoring or developing other adults in a school setting.
Ability to facilitate reflective conversations in a way that is supportive, calm and humanising.
Ability to build trust with teachers, especially when they feel vulnerable, exposed or defensive.
Strong understanding of how inequity, harm and deficit thinking can show up in schools.
Willingness and ability to reflect critically on your own practice.
Strong written communication skills, with the ability to write clearly and thoughtfully.
Ability to work flexibly and collaboratively as part of a very small team.
Desirable skills and experience
Experience in middle or senior leadership.
Experience in inclusion, behaviour, safeguarding or pastoral leadership.
Experience designing or delivering professional development.
Experience of working across whole-school culture changes, not just within your own classroom.
Familiarity with Class 13’s work, values or wider intellectual influences.
Experience working in mainstream secondary schools serving communities facing structural inequality.
What we are less interested in
Polished equity language without deep reflection. For us, this work is not about saying the right things, relying on representation alone, or locating the problem only in other people.
We are looking for someone who can move beyond surface-level familiarity with equity work and show a deeper capacity for reflection, relational practice and change. Awareness-raising, allyship language, and individual or unconscious bias training do not on their own reflect the depth of analysis or practice this role requires.
Class 13’s work asks for something slower and more demanding: a willingness to stay with complexity, examine your own practice as well as the systems around you, and support change in ways that are thoughtful, humane and grounded.
Class 13’s commitment
Class 13 is committed to building an equitable and inclusive workplace. We welcome applications from people from a wide range of backgrounds and experiences, particularly those underrepresented in education and the charity sector.
We know that strong candidates do not always meet every line of a person specification. If this role feels like a strong fit and you can see yourself growing in it, we encourage you to apply.
We are happy to discuss reasonable adjustments throughout the recruitment process and in the role itself.
Application process
To apply, please include:
your CV
responses to the application questions below:
Application questions
Please answer all five questions. We recommend around 300-500 words per question. applications without these responses will not be considered.
1. Reflective practice
Describe a time when you came to see that an aspect of your own practice may have been causing harm, or limiting a young person’s experience of school. What supported you to recognise it, and what changed afterwards?
2. Supportive challenge
In this role, you would often be working with teachers who feel vulnerable, defensive or unsure. How would you approach a reflective conversation with a teacher after observing a lesson that raised concerns for you?
3. Classroom credibility
This role involves regular lesson cover across the secondary and sixth form age range and across a broad range of subjects. What helps you quickly establish trust, presence and purpose with a class you do not know well?
4. Small team working
What do you see as the strengths and challenges of working in a very small team? How have you contributed well in that kind of environment before?
5. bell hooks reflection
bell hooks wrote:
“When education is the practice of freedom, students are not the only ones who are asked to share, to confess. Engaged pedagogy does not seek simply to empower students. Any classroom that employs a holistic model of learning will also be a place where teachers grow, and are empowered by the process. That empowerment cannot happen if we refuse to be vulnerable while encouraging students to take risks.”
What does this quote mean to you in the context of teaching, adult reflection and power in schools?
Want to find out more before you apply?
If you're thinking about applying and want to ask questions, meet some of the team or get a sense of what Class 13 is actually like, we'd love to talk to you. We're running an online drop-in on Monday 27 April, 4:30–5:30pm, where you can ask us anything about the role. Online drop-in link
If you'd rather come and see us in person, we'll be at the office on Tuesday 28 April and Thursday 30 April, both 4:30–6:00pm. No preparation needed, no pressure. Just come and have a conversation.
Class 13 empowers educators to transform practices, foster equity, and inspire students through innovative, action-based teacher training
The client requests no contact from agencies or media sales.
Early Years Advisor
We are looking for an Early Years Advisor to join the team in this remote working role.
Position: Early Years Advisor
Location: Huddersfield Hybrid or Remote
Hours: Full-time, 37 hours per week
Salary: £30 – 32k
Contract: Temporary until 31 March 2029 (subject to contract)
Start Date: No later than June 2026
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 24th April 2026
The Role
You will support the contract delivery of the Champions programmes, primarily Maths Champions, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early years settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the organisations mission to promote quality in early years for UK and international customers.
Working closely with other Early Years Advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes.
You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children.
Key duties include:
About You
You will have previous experience of working in early years, leading practice specifically in mathematical, language, literacy and communication as an early years professional or teacher.
We are looking for someone with experience of:
To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as Early Years Advisor, Early Years, Teacher, Primary Teacher, Early Years Teacher, Advisor, Programme Advisor.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP