Permanent jobs
Job Title:Supporter Experience Coordinator
Salary: £28,860
Hours:Full Time,37.5
Contract Type: Permanent
Location:SSH / Hybrid,TW12 3RA
About Shooting Star Children's Hospices
We have an exciting opportunity for a Supporter Experience Coordinator to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
Your key purpose will be to support the Supporter Experience Manager in delivering an excellent supporter experience for individuals across all fundraising activities. This includes projects related to Shooting Star Children’s Hospices Individual Giving programme, supporter journeys and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Supporter Experience Manager on supporter stewardship.
The Supporter Experience Coordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team. They will support in maximising the potential of our fundraising data, ensuring accurate and effective fundraising finance processes, gift aid maximisation and utilising the fundraising database.
About you
If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.
We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Network and Learning Manager – Age-friendly Communities
· Permanent
· Salary £48,756 per annum (pro-rata salary £39,004)
· Part-time, 4 days a week (0.8 FTE)
· Flexible working options will be supported
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The UK Network of Age-friendly Communities has grown significantly over the past five years. Part of a global movement of Age-friendly Cities and Communities, affiliated to the World Health Organisation, our goal is to support this growing network, ensuring it remains a positive and thriving community of practice, and a place for good ideas to spread fast.
With line management responsibility for a Learning Officer, the postholder will plan and implement a programme of activity to inspire, connect, and support network members using a range of engaging and creative methods including:
· Identifying, documenting, and sharing the work of Network members
· Developing or commissioning online and offline resources such as training, webinars, toolkits, etc
· Facilitating connections, information flow and exchange between members
· Providing direct guidance and support to new and existing members to make progress.
This is a hands-on role involving scoping, commissioning, managing and delivering training, events, resources, and other learning activities for the UK Network as well as building and managing relationships with the growing number local authorities and voluntary sector organisations across the UK who are members of the UK network.
About you
The successful candidate will be experienced in and passionate about building networks and communities of practice in which people can learn and feel connected to others working towards the same goals. You’ll be highly organised. able to create and effectively project manage a wide range of events and workshops, alongside other content to support learning.
Flexible and collaborative, you are able to build effective relationships with a wide range of people. Someone who can enjoy being part of a team which is supporting a growing, and highly regarded network on an issue of national and global importance.
An understanding of the local policy context around ageing and older people is desirable, but not essential. However, an understanding of how change happens ‘on the ground’, and how learning and networks can support this is key.
You will also be passionate about equity and tackling the inequalities that prevent people from having a great later life.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply please follow the link to our online application portal and complete an application form and Equality and Diversity Monitoring form.
Please address in your supporting statement how you meet the person specification (found in the Job Description) for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
The closing date for this role is 9am 16th March 2026, with in- person interviews to take place 25th/26th March.
The client requests no contact from agencies or media sales.
The Training & Events Officer is responsible for delivering comprehensive administrative support for training programmes and events at the bpf. The role encompasses coordinating the entire trainee journey—from application and onboarding to evaluations and reporting—ensuring efficient, compliant, and learner-focused processes. Duties include coordinating with managers and staff, handling programme administration, applicant and trainee communications, maintaining records, overseeing selection, and supporting event delivery. Some evening and weekend work will be required, with time off in lieu provided.
At the British Psychotherapy Foundation (bpf), it’s our mission to ensure psychotherapy is available to as many people who need it as possible.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Balance is looking for a dedicated compassionateSupport Worker/Driver to join our Day Centre in Wandsworth.
Who you are
- You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
- You must have a Clean Current D1 Driving License.
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
- To provide support and assistance during journeyspick up and drop of duties at the commencement and end of sessions at our day centres.
- To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
- Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
- To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
- To support clients with there daily activities and to promote their independence
- To be able to communicate effectively with families , colleauges and clients.
Working Expectations
- The working day is 8.00am - 5.30pm Monday to Friday - The current rate reflects the additional hours
- Drive a passenger service vehicle.
- Attendance at training.
- Use of information technology to support your work.
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
- Access to a range of discount schemes.
- Access to the charity's employee assistance programme.
- Access to travel card loan and bike to work scheme.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Hammersmith and Fulham works to improve the quality of life and enhance the status and influence of older people. From now on, we intend to diversify our income, particularly from unrestricted sources, to sustain and develop our work. The role works closely with the CEO to develop the fundraising strategy and reporting to the Fundraising Subcommittee.
An experienced and talented Fundraising Manager who can develop and execute an effective fundraising strategy to deliver growth across a wide range of existing and new income streams.
You will have the proven ability to research and develop winning fundraising applications, negotiate sponsorship deals and develop and maintain positive relationships with donors. A natural multi-tasker, you will have the flexibility to manage a varied workload, juggling responsibility for meeting bid deadlines, ensuring delivery of fundraising events, reporting to funders and managing key corporate accounts. With attention to detail and excellent written and verbal presentation, you will also have the negotiation and project management skills to co-ordinate the production of complex bids and budgets.
Fundraising Leadership Structure
Overall leadership, accountability, and ownership of fundraising strategy and outcomes sit with the Chief Executive. The Fundraising Manager provides strategic, operational, and relationship‑driven support within this CEO‑led framework, ensuring delivery of high‑quality fundraising activity, insight, and stewardship.
About Rose Castle Foundation
Our vision is to build a more sustainable peace in some of the world’s most polarised societies. We do this by equipping a global network of leaders with the habits and skills they need to act across deep divides and transform unhealthy conflict. With more than 20 years of experience in the field, we specialise in creating spaces for faith-formed leaders to encounter each other authentically, re-humanising those they no longer see or hear, and working towards a more peaceful future where both sides flourish – one in which their differences still matter.
We work in partnership with organisations that have the capacity to enable long term, transformational change by supporting tomorrow’s leaders to lead through change, chaos and conflict. Our partners include universities, seminaries, houses of worship, faith-based and non-governmental organisations, located in a range of the world’s most divided contexts.
RCF is receiving unprecedented demand for our work and we are moving from a period of start-up to growth where there are exciting opportunities for the Foundation, our partners, and our team members. We are a close-knit team who support one another and are passionate about our mission. We look forward to welcoming new team members.
Outline of Role
The job holder will work closely with the Head of Programmes and the Facilitator & Content Design Manager to coordinate and deliver high-quality, transformational reconciliation programming and events in the UK and abroad.
This role would ideally suit – but is not limited to – candidates at an early stage in their career with demonstrable interest in religion and peacebuilding, seeking a role that will generate a broad range of experiences and with considerable scope for professional development and increased responsibility as RCF enters a period of sustained growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This is a strategic leadership role dedicated to amplifying survivor voices and driving systemic change across the Alliance Partnership and the wider VAWG sector. You will champion survivor leadership by embedding accountability, fostering peer-led services, and building a strong, intersectional movement to end violence against women and girls. The role leads the Experts with Lived Experience (ELE) network, develops survivor-led spaces and leadership pathways, and embeds survivor influence within governance and decision-making. You will represent survivors and the Alliance in national forums, coalitions and sector discussions, ensuring survivor participation shapes strategies, policy and practice.
Job description
As the Survivor Movement & Participation Lead, you will:
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Lead and coordinate the Experts with Lived Experience (ELE) network, ensuring survivors are supported, resourced and fairly compensated, and design and facilitate survivor-led and peer support spaces grounded in trauma-informed, anti-racist and culturally rooted practice.
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Build survivor leadership through training, mentoring and development opportunities, and embed safeguarding, boundaries, confidentiality and collective care across all survivor involvement.
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Strengthen survivor leadership within VAWG and wider justice movements through campaigns, activism and public engagement, and support cross-movement alliances with LGBTQ+, disability and other justice communities.
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Facilitate survivor participation in governance structures, promote ethical and power-sharing frameworks, represent survivor-led practice in strategic forums and partnerships, and contribute to tools, learning and resources that assess and promote survivor influence.
Competencies
We'll assess you against these competencies during the selection process:
- Intersectional and Anti-Oppressive Approach
- Adaptability in Communication
- Negotiation and Conflict Resolution
- Motivating and Inspiring Others
When answering competency questions, use clear examples where you have direct experience. If you don’t have direct experience, please say so and explain how you would approach the scenario, including the steps you would take and your reasoning. This helps us understand your judgement, problem-solving style, and how you think through challenges. We encourage honest, thoughtful responses that show your potential and approach, not just past experience.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Centre Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
Reporting to the Head of Retail Property and Estates, as Centre Manager, you will lead a multiskilled team that delivers a consistently positive visitor experience at our flagship Yorkshire Cancer Research Centre at Hornbeam Park, Harrogate. This team provides a high level of customer service to the public across face-to-face interactions, email and telephone, while also creating a supportive working environment for employees and volunteers. This includes ensuring that the right resources, refreshments, and a clean, well maintained workspace are always available.
As part of the visitor experience, you will be accountable for the safe and legally compliant operation of the Hornbeam Café and for ensuring it provides a comfortable and pleasant environment for customers. This includes managing the Café Manager and offering an appropriate balance of support and challenge in what is a high activity, high impact role
You will be responsible for all health and safety elements within the Centre, including weekly fire alarm tests, routine checks and food preparation audits. The team also manages a range of consumables, so the role requires strong cost control, effective stock usage, and regular feedback on Yorkshire Cancer Research materials.
Specifically, you will:
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Ensure that all Health, Safety Fire and COSHH checks are carried out as required diligently, regularly and to the required standard.
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Work closely with the Café Manager to maintain high standards of food safety through appropriate compliance adherence and regular audits.
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Report any maintenance issues to facilities through the Yorkshire Cancer Research platform EVERY.
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Line manage a Café Manager and a team of Centre Support Assistants and ensure they offer a positive, professional and warm welcome to all visitors. Manage the Centre Support Assistants ensuring cover on the Welcome Desk across key operating hours.
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Develop a volunteer team with potential new role profiles to enhance the Centre Team.
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Represent the Yorkshire Cancer Research brand positively, role modelling a professional appearance and presence in line with our values.
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Support the team to maintain high standards at the centre with and in the Welcome Area.
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Lead the team to provide visitors with up-to-date Yorkshire Cancer Research literature, offering the marketing team feedback on the documents provided.
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Lead the team to ensure all working spaces including, meeting rooms and the kitchen area are well stocked and maintained.
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Conduct recruitment processes when required and provide thorough induction and training for new recruits, ensuring new team members are well integrated into their roles and team.
About You
To be considered for this role, you will need:
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Proven experience of working in a similar role at a similar level.
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Experience of leading, building and developing a team.
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Experience of creating, developing and streamlining operational and administrative processes and procedures.
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Proven experience of implementing systems and conducting training as necessary.
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Proven experience of monitoring budgets and tracking progress.
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Proven experience of delivering tangible process improvement.
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Experience of proactively working to advance skills through continued professional development relevant to the role and level.
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Experience of basic Health and Safety and Fire training in previous roles alongside an awareness of GDPR, Cyber Security and Safeguarding or can demonstrate awareness of the above. Good understanding of Data Protection principles and food safety
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Experience of working in the hospitality sector. In terms of budget management and good practice.
This is an onsite, hands on and demanding role, requiring someone who can remain calm under pressure and knows when to escalate issues.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 17 March 2026. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.
Sounds great, what will I be doing?
The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period.
You will be working Monday to Sunday on a shift rota starting from 08:00 until 23:00 at the latest
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You have a strong understanding of recovery principles and varied recovery approaches, with experience supporting individuals with mental health and dual diagnosis needs. You are confident in crisis management and able to communicate with dignity and respect. You hold knowledge of relevant legislation, including CPA processes, and understand safeguarding responsibilities and how to respond appropriately.
You work effectively both independently and as part of a team, with the ability to support and induct new peer staff and volunteers. You can collaborate with statutory services such as the NHS and maintain awareness of health and safety requirements within frontline settings. You are flexible and able to work early, late, weekend, and bank holiday shifts to meet 24-hour service needs.
You also bring strong IT, literacy, and numeracy skills, with the ability to produce clear written communication and use MS Word, Outlook, and online systems confidently.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: The Upper Room, St Saviour’s Church, Shepherd’s Bush, London W12
Hours: Part-time, 28 hours per week (4 days)
Contract: Permanent
Salary: £37,500 per annum (full-time equivalent), £30,000 actual salary for 4 days per week
Working Pattern: Hybrid, with at least 1 day per week in the office
Reports to: CEO
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About the Role
The Upper Room (TUR) works with individuals experiencing homelessness, poverty, social exclusion and involvement with the criminal justice system. Through UR4Meals, UR4Driving and UR4Jobs, we provide practical support, dignity and opportunity to some of the most disadvantaged members of our community in West London.
TUR anticipates an annual income of approximately £725,000 in 2026/27, with around 57% generated through trusts and foundation grants. We have strong, established relationships with the majority of our funders, including a number of multi-year grants already in place.
We are seeking a Fundraising Officer to lead, shape and grow our income generation activity at a pivotal time for the organisation. This role is responsible for securing and sustaining the funding required to meet growing demand across our services.
Reporting directly to the CEO, you will lead on trusts and foundations and community fundraising initiatives. You will play a key role in shaping strategy while also delivering high-quality funding applications and maintaining strong funder relationships.
This role suits someone who combines strategic thinking with hands-on delivery, and who is confident representing the organisation externally.
The postholder will attend quarterly evening Finance Sub-Committee meetings, providing fundraising insight and income updates to trustees. Occasional evening or weekend fundraising events will also be required. Time off in lieu (TOIL) will be provided.
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Key Responsibilities
1. Trusts and Statutory Fundraising
- Research, identify and secure funding from trusts and foundations
- Develop compelling funding applications and tailored proposals
- Manage reporting requirements and reapplications in line with deadlines
- Maintain and grow relationships with existing funders
2. Community Fundraising
- Develop and steward relationships with community supporters and local networks
- Support and grow individual giving and small-scale community initiatives
- Represent TUR at meetings, local events and presentations
- Identify opportunities to strengthen engagement across West London
3. Strategy and Governance
- Develop and implement TUR’s fundraising strategy
- Provide regular fundraising reports to the Board and Finance Committee
- Work closely with service managers to develop strong cases for support
- Ensure accurate record keeping, income tracking and pipeline management
- Monitor performance against income targets and adjust plans accordingly
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Person Specification
Essential
- Proven experience securing funding from trusts and foundations
- Track record of successful funding applications, including multi-year grants
- Excellent written communication skills with the ability to craft compelling proposals
- Strong organisational skills and ability to manage multiple deadlines
- Ability to work independently and take initiative
- Confidence presenting to external stakeholders
- Commitment to TUR’s mission and values
Desirable
- Knowledge of the West London funding landscape
- Understanding of issues affecting people experiencing homelessness and those leaving prison
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Why Join Us
The Upper Room is a values-led organisation committed to empowering people facing poverty and exclusion. You will be joining a small, committed and supportive team, with the opportunity to shape income generation at a critical time for the charity.
Flexible working arrangements are supported, with at least one day per week based in the office to ensure team cohesion and collaboration.
This is an opportunity to play a key leadership role in a respected West London charity delivering tangible, life-changing impact.
The Upper Room is committed to safeguarding and promoting the welfare of vulnerable adults. The successful candidate will be subject to a DBS check.
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How to Apply
Please send your CV along with a covering letter (maximum 500 words) outlining your interest in the role and how your experience meets the criteria.
If you would like an informal conversation before applying, we would be happy to arrange this.
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Recruitment Process
Stage 1: Panel interview focused on experience, approach and alignment with TUR’s mission.
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Closing Date
Monday, 23rd March 2026
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential



The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).
You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.
As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.
KEY RESPONSIBILITIES
- Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
- Developing robust policies and procedures that ensure charity compliance and best practice
- Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
- Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
- Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
- Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
- Reviewing and updating IA’s risk register
- Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
- Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
- Supporting Trustee recruitment, induction, training, and evaluation processes
PERSON SPECIFICATION
ESSENTIAL EXPERIENCE
- Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
- A thorough working knowledge of risk management
- Development, implementation, monitoring and maintenance of governance and risk frameworks
- Documenting, reviewing and mitigating risk
- Demonstrable experience of regular reporting to management
- Strong working knowledge of UK data protection regulation
- Working knowledge of safeguarding requirements
- Exceptional record keeping skills to satisfy audit requirements
- Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
- Team player
DESIRABLE EXPERIENCE
- Experience across the not-for-profit sector
- Working with volunteers
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience supporting Boards or Trustees
- Regulations governing charity fundraising
SKILLS AND QUALITIES
- Highly organised
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
- Commitment to equity, diversity and inclusion.
- Proactive and solution-focused
APPLICATION SUBMISSION
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue facing charities. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Paper & Cup is recruiting a Charity Shop Manager to run our day-to-day retail operation within our social enterprise space.
Paper & Cup is part of Spitalfields Crypt Trust (SCT), supporting people in recovery from addiction and homelessness through training and work experience.
This is a full-time position (35 hours per week, including weekend work / bank holidays) with a starting salary of £27,000 per year.
A bit about you
You’re friendly, hands-on and well organised, with strong customer service instincts and an eye for clothing, fashion and presentation. You’re confident leading a small team of staff and volunteers, setting clear standards, and keeping things running smoothly from rotas and stock to merchandising, quality, hygiene and health & safety.
You’ll also be comfortable supporting trainee placements for people in recovery, working alongside SCT colleagues to help create a positive, professional learning environment with appropriate boundaries.
Please see the full Job Description attached.
How to apply
To apply, please send your CV and a cover letter explaining how and why you’re a good match for the role.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
St Hugh’s is one of the constituent colleges of the University of Oxford, and the second-largest college in the University by student numbers, with a long-standing commitment to academic excellence, inclusion, and widening access. The College supports a diverse and active academic environment across a wide range of disciplines, bringing together students, academic staff and professional services colleagues in support of its core academic mission. Situated on a beautiful site near the new Schwarzman Centre for the Humanities, the College is made up of 70 academics, 130 professional services staff and 900 students. The College offers a unique and vibrant environment in which to work.
As the College looks ahead to celebrating its 150th anniversary in 2036, we are seeking an exceptional Development Director to play an important role in the College’s future. This is a pivotal role, responsible for setting the strategic direction of the College’s fundraising activity, and for building deep, last relationships with alumni, supporters and friends of the College. Working in close collaboration with Fellows and colleagues across St Hugh’s, they will shape and deliver an ambitious new fundraising campaign to be launched ahead of the College’s 150th anniversary.
The role combines strategic leadership with hands-on fundraising. The Development Director will cultivate and secure principal gifts and steward key donors. They will lead the Development Office, developing and motivating a small, highly capable team of five. Reporting to the Principal, the postholder will be put forward to the College’s Governing Body for election as a Fellow by Resolution, reflecting the importance of close relationships between the Development Director and the Fellowship as a whole.
We are looking for an outstanding collegial individual, with a successful track-record of setting and delivering ambitious fundraising targets and personally securing principal gifts. Experience of leading or contributing to a major capital campaign would be an advantage. The successful candidate will be a confident communicator and diplomat, with natural influencing skills, who will be able to engage effectively with all College members, including Fellows and alumni. They will bring an inclusive and collaborative leadership style, respect the traditions of the College, and combine this with a forward-thinking approach. This is an exciting opportunity to play a pivotal role in securing philanthropic support that will sustain the College’s academic mission for future generations.
The closing date for this role is midday on 24th March 2026.
The Prospect Researcher plays a key role in supporting high-value fundraising efforts by identifying, analysing, and prioritising potential donors, trusts, and foundations aligned with the Charity’s mission. Through in-depth research and insight generation, the post holder will build a strong, actionable pipeline of prospects, enabling personalised engagement strategies for the Philanthropy Team. Working collaboratively across the Engagement Team, the Prospect Researcher will provide intelligence that shapes cultivation plans, provides insights that supports strategic conversations at events, monitors giving trends, and ensures all prospect activity is data-informed, ethical, and compliant. This role is vital to driving sustainable income growth and deepening the Charity’s reach within the philanthropic community.
Prospect Identification and Research
- Conduct thorough research to identify and profile potential high-value donors, trusts, and foundations aligned with the charity’s mission and appeal goals.
- Use a range of tools, databases, and resources to gather information on prospects, including their giving capacity, interests, and philanthropic history.
- Prioritise prospects based on their potential value, affinity, and likelihood to engage with the charity.
Intelligence Gathering and Analysis
- Analyse research findings to produce detailed and actionable prospect profiles for use by the Philanthropy Team.
- Provide insights into donor motivations and interests to support personalised cultivation strategies.
- Monitor trends in philanthropy and the wider funding landscape to identify emerging opportunities.
Pipeline Management
- Support the development and maintenance of a robust prospect pipeline, ensuring it aligns with the income targets and timelines of the capital appeal and core funding opportunities.
- Work closely with the rest of the Relationship Engagement Team to prioritise prospects and support with research required for cultivation activities.
- Track and update prospect records in the charity’s CRM system, Microsoft Dynamics, to ensure accuracy and accessibility.
Ethical Research and Compliance
- Ensure all research is conducted ethically, legally, and in line with data protection regulations and best practices.
- Maintain confidentiality and sensitivity when handling donor and prospect information.
Collaboration and Reporting
- Collaborate with fundraising colleagues to share insights and ensure a coordinated approach to donor cultivation.
- Prepare regular reports on research activities, prospect pipeline status, and key insights to support strategic decision-making.
- Support the Relationship Engagement Team with ad hoc research needs, such as preparation for donor meetings or events.
Knowledge and Expereince
- Proven experience in prospect research, fundraising, or a related field, preferably in the charity sector.
- Strong research and analytical skills, with the ability to synthesise large amounts of information into clear and actionable insights.
- Proficiency in using research tools, databases, and online resources to identify and evaluate prospects.
- Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
- Familiarity with the fundraising process, particularly high-value donor and trust fundraising.
- Experience using CRM systems to manage prospect data and track progress.
- Knowledge of the charity sector and the principles of ethical fundraising.
The Silver Line Helpline is recruiting for a Helpline Volunteer Co-ordinator to join their fantastic team providing a vital service to older people across the UK. The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.
As a Helpline Volunteer Co-ordinator, you will play a vital role in supporting and growing a valued team of volunteers who deliver a high-quality, safe and compassionate service to older people. You'll ensure volunteers receive a good onboarding experience, feel confident in their role and are supported every step of the way.
Working closely with colleagues across the Helpline, you'll manage volunteer recruitment and onboarding, deliver training, respond to enquiries, and help volunteers use a range of IT systems. You'll work flexibly in a fast-paced, 24-hour service environment, including taking and making calls to older people when needed. Your work will help ensure volunteers are well-trained, supported, and empowered to deliver a consistent, empathetic and safe service.
This exciting position offers hybrid working between home and our Blackpool office. We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.
This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis
In your Supporting Statement, please include examples of how you meet the Must Have criteria below.
Last day for applications Tuesday 10th March 2026.
Please note: Before joining the National Services team at Age UK, we want to be open that the organisation is in a period of change. Age UK works as a network of over 100 independent partners, with national services delivered by the charity and local services delivered by partners across the UK. Our new strategy means more services will be delivered locally in future, although we think our National Services will continue to play an important role. You would be joining a team that is evolving and changing to develop new ways of supporting older people, and we want you to have this context as you consider your application.
Must haves:
The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P
Skills and knowledge
- Excellent interpersonal, listening, customer service, and communication skills, with the ability to adapt communication style (A, I,T)
- Excellent IT skills including Microsoft Office and using CRM systems (A,I,T)
- Knowledge of safeguarding with the ability to assess and manage risk independently (A,I)
- Understanding and knowledge of mental health issues (A,I)
- Training and presentation skills with the ability to train others remotely on using IT systems (A,I)
- Understanding of the issues facing older people, particularly the impact of loneliness and isolation on older people (A,I)
Personal attributes
- Ability to respond in a non-judgemental, empathetic, respectful and friendly manner in all situations (A,I)
- Ability to manage a busy workload and adapt to change in a fast-paced service whilst meeting service KPIs (A,I)
- Ability to adhere to policies and procedures (A,I)
- A commitment to promoting equality and diversity (A,I)
Great to haves
The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience in working in services to support older people (A,I)
- Experience in working in with volunteers (A,I)
- Experience working with colleagues remotely (A,I)
- Experience working within services that operate outside of normal working hours (A,I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.








