Acting director jobs
Join a charity rated ‘Outstanding’ by the Care Quality Commission and play a central role in our senior leadership team.
This is a rare opportunity to use your finance and people leadership expertise to help shape the future of a well-established, values-driven organisation.
Shared Lives South West delivers long-term and short break care and support across Devon, Cornwall and Somerset, enabling people to live fulfilling lives within family homes and communities. We are proud of the quality of our work and the positive, relational culture we have built as an organisation, and we are ambitious about what comes next.
As Deputy Chief Executive, you will join our senior leadership team in a pivotal organisation-wide role leading finance, people and core business functions. Working closely with the Chief Executive and Leadership Team, you will help strengthen financial stewardship, support a thriving and sustainable people culture, and ensure the organisation remains resilient, well-governed and effective.
This is a broad and influential leadership role offering both strategic responsibility and meaningful organisational impact. You will contribute to long-term planning and decision-making, provide leadership depth and continuity, and deputise for the Chief Executive when required.
We are looking for an experienced senior leader with strong organisational finance expertise and a good understanding of people leadership and workforce practice. You may come from the charity, public or wider values-led sector, and you will bring a collaborative, grounded leadership style alongside professional rigour.
For the right candidate, this role offers the opportunity to make a significant contribution to an already high-performing organisation while continuing to grow your own leadership portfolio in a supportive and purpose-driven environment.
For full details and to apply please see Applicant Pack attached.
Other organisations may refer to roles like this as Deputy CEO, Chief Operating Officer (COO), Finance Director, Director of Finance and Operations, or Executive Director of Corporate Services.
The client requests no contact from agencies or media sales.
Overview
The Campaign Projects Manager is a fixed-term role that supports the University’s fundraising priorities by turning strategy into action.
Reporting to the Associate Director of Campaign Management, you will identify, plan, and manage key fundraising projects and giving opportunities. You will work closely with the Campaigns and Alumni Relations (CAR) team, academic Schools, and Professional Services, acting as a link between them. Your role will ensure that fundraising projects are clearly defined, financially sound, and ready for donor support.
You will manage important strategic projects related to philanthropy, including the Endowment Income Project, support planning for the conclusion of the Forged in Sheffield fundraising and engagement campaign, and lead the development of a pipeline of post-campaign philanthropic opportunities. You will provide project management for campaign planning and meetings with senior stakeholders, drafting Board papers and reports that explain relatively complex information clearly.
As Campaign Projects Manager, you will oversee key initiatives within the department and work closely with colleagues across the University to deliver campaign objectives. The role involves managing complex and varied responsibilities, requiring sound judgement and a high level of discretion and confidentiality. Your work will ensure critically important projects remain on track through the campaign’s public phase and that momentum is sustained.
Main duties and responsibilities
- Design and implement a process for maintaining a sustainable pipeline of philanthropic fundraising opportunities that align with University priorities and donor interests. Lead work to scope and evaluate the suitability of proposed projects.
- Be proactive in partnering with senior academics and Faculty Leads to identify and "translate" research and capital priorities into fundable projects. Convene groups to source required financial information and narrative content.
- Draft compelling "Cases for Support" and project briefs that align with the University’s strategic themes and are consistent with the overarching Campaign brand. Translate relatively complex information into a form that is understandable by non-experts and appealing to donors.
- Lead the project management of a time-limited plan to ‘unlock’ income and/or capital from dormant or restricted endowment funds. Set milestones, monitor progress and ensure the project keeps on track. Work with colleagues across CAR and across the University to plan, prepare and coordinate submissions to the Charity Commission, providing content for Council papers and proposals where needed.
- Design, set up and test a sustainable system for reporting-on endowment spend and the impact of endowed gifts.
- Use insight and analysis to contribute to the preparation of papers, documents and reports on the project’s progress and outcome. Make recommendations and produce content that is appropriate for different internal and external stakeholder groups.
- Provide project management support for the creation and delivery of a clear plan to close the Forged in Sheffield campaign and maintain momentum post-campaign. Ensure the plan covers key milestones and shows the overall impact of donor support and engagement throughout the life of the campaign. Work with colleagues across CAR to keep the plan current, monitoring progress, identifying risks and responding to change as needed.
- Lead work to evaluate and report on the outcomes of the University’s first major philanthropic campaign. Make recommendations on content, convene expert groups and contribute to creation of materials, as required. Ensure that planned reports are consistent and timely and reflect the full range of stakeholders.
- Support the Associate Director of Campaign Management in planning and preparing for meetings with key internal and external stakeholders. Tasks may include preparing agendas, drafting discussion papers, designing and producing slide decks, being proactive in sourcing content, and following-up on actions. Attendance at meetings may also be required.
- Be proactive about engaging with peers across the sector to gather insight on best practice.
- Carry out other duties, commensurate with the grade and remit of the post
The client requests no contact from agencies or media sales.
Location: Camden Head Office/Hybrid
Salary: £29,040 - £30,101 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (1 year)
Closing Date: Wednesday 11th March 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our People and Culture team as a Talent Acquisition Coordinator at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We are a dedicated People & Culture team, working closely and in collaboration with employees and managers across the organisation. We’re seeking a Talent Acquisition Coordinator who will join the Talent Acquisition function under our Corporate Services area.
The Talent Acquisition function at Solace is part of our centre of excellence and is responsible for attracting and acquiring committed individuals to join our services and help us make a difference. We are currently streamlining our recruitment processes to ensure that our recruitment practices are inclusive, practical and accessible to all.
About the Role
As a Talent Acquisition Coordinator, you will play a crucial role in our talent acquisition process, supporting our end-to-end recruitment efforts. You’ll assist with a wide range of administrative tasks throughout the candidate and employee life cycles, including job advertising, interview scheduling, pre-employment checks, and system onboarding ahead of candidates first day. You will collaborate closely with the Talent Acquisition Partner and wider People & Culture team, hiring managers, and external stakeholders to support in talent attraction, candidate experience, employer branding and engagement, compliance, and inclusive hiring practices, to assist in recruiting top talent to support our services and mission.
About You
We are seeking a candidate who is an organised, people-focused professional who thrives in a fast-paced hiring environment. You’ll be a natural organiser who enjoys working with people and coordinating to make things happen behind the scenes. You’re proactive, detail-oriented, and excited to support the talent acquisition function in delivering a positive candidate experience from start to finish, whilst being responsive, and comfortable juggling multiple priorities, keeping candidates and hiring teams informed and engaged. You’re eager to grow in talent acquisition and play a key role in creating a great hiring experience.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
To act as the organisation’s lead professional for complaint handling and quality improvement across all Advice Services.
To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement.
To support the Head of Quality and Compliance in ensuring Toynbee Hall’s advice services remain fully compliant with FCA, MaPS, and internal quality standards.
Key Responsibilities
Complaints and Challenge Management
- Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges.
- Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures.
- Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
- Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships.
- Maintain an accurate and auditable record of all complaints, decisions, and resolutions.
Quality and Compliance Oversight
- Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies.
- Conduct audits and case reviews to identify trends, risks, and opportunities for improvement.
- Support the design and implementation of quality-improvement plans, policies, and tools.
- Provide regular reporting to senior leadership, highlighting trends and risks across services.
Continuous Improvement and Learning
- Translate insights from complaints and audits into practical service improvements.
- Collaborate with Advice Managers and Coordinators to integrate learning into casework and training.
- Support staff training and development on complaint handling, communication, and quality assurance.
- Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients.
Regulatory and Partnership Liaison
- Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development.
- Ensure complaint handling and quality monitoring comply with FCA MaPS and advice quality standards.
- Support preparation for audits, funder reviews, and regulatory inspections.
- Keep colleagues informed of relevant regulatory changes and implications for practice.
General Responsibilities
- Adhere to Toynbee Hall’s policies and procedures, including safeguarding and data protection.
- Promote equality, inclusion, and accessibility across all aspects of the service.
- Demonstrate financial efficiency and value for money.
- Undertake other duties as directed by the Head of Quality and Compliance or senior management.
Person Specification
Essential Criteria
Experience and Knowledge
- Hold a valid Money and. Pension Service accredited qualification in debt advice
- A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
- Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
- Significant experience managing complaints and quality processes within a regulated advice
- Proven experience in complaint resolution, creditor negotiation, and stakeholder management.
- Ability to analyse complex cases and identify systemic issues or risks.
- Experience developing and implementing service improvement plans.
Skills and Competencies
- Excellent communication and influencing skills at all levels.
- Strong analytical, reporting, and decision-making ability.
- Ability to manage competing priorities and meet tight deadlines.
- Confidence handling sensitive and confidential information with integrity.
- High level of IT literacy, including CRM or case management systems.
- A proven commitment to continuous professional development of self and wider teams.
Personal Attributes
- Ability to work independently and proactively without supervision.
- High level of professionalism and integrity.
- Committed to fairness, impartiality, transparency, and accountability.
- Calm, and solutions-focused under pressure, adopting a “find a solution, no blame” attitude.
- Collaborative and empathetic approach when dealing with clients and colleagues.
- Strong alignment with Toynbee Hall’s values and mission
Desirable Criteria
- Previous management or supervisory experience in a debt advice or compliance setting.
- Experience designing or delivering training on quality, complaints, or compliance.
- Knowledge of data-protection legislation and its implications for complaint management.
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
- Keeping up to date with technology and take individual responsibility for learning new technologies.
Please download the full Job Description for more details.
Our Benefits Package
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan
- Perk Box
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
JOB DESCRIPTION – Finance & Operations Administrator
0.9-1FTE, 6-month fixed term contract, possibility of extension
Reporting to: Director of Organisational Development & Operations
(Director of OD and Ops)
About us
Collaborate helps people, organisations and partnerships work better together to develop more effective and equitable approaches to tackling complex social challenges.
To achieve this mission, we act as change partners to public and voluntary sector organisations. We help people to collaborate across sectors, reform public services, put citizens and service users at the centre of their work, develop collaborative and system leadership skills, engage with civil society, and learn together to support change. As a social purpose organisation, we also share the learning from our work, create tools and resources to support collaboration, connect change makers and host events.
Please see our website for more information about what we do.
About the role
We’re looking for a highly numerate, well-organised person to support our finance and operations functions, being vital to the smooth and effective running of the organisation and contributing to some client projects.
You will provide a vital link between our finances and the wider organisation, bringing an operational understanding of our projects to support our effective financial administration. This role also enables our practice delivery team by supporting our business development and external communications. All of this work will require a high level of attention to detail and adept prioritisation and organisational skills.
Working through a period of change will:
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require a willingness to be adaptable and develop new skills
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bring genuine opportunities for learning and to shape new processes
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require prioritisation and organisation
As with all of our roles, you should seek to embody the values of the organisation in all that you do.
Job responsibilities
You will be supported by and work closely with the Director of Organisational Development & Operations (OD & Ops) and will liaise with our external accountants.
In a varied role you will respond to the needs of your colleagues, clients and the organisation. Typical tasks include, but are not limited to, the following:
Finances
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Accuracy - ensure we have complete and accurate organisational financial records and information
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Improvement focus - identify, develop and implement improvements to our financial and operational processes and systems
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Communication - be the first point of contact internally and with our clients with queries, supporting us to get paid in a timely way
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Cashflow management - manage our invoicing schedule and sending out invoices; tracking our expected payments
Operations
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Project management support - eg. during contracting, project set-up, monitoring against budgets, project closures and supporting with any reporting or analysis
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Information clarity and accuracy - for our projects on our project platform
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IT point of contact - with our IT agency and for our team; set up new users or devices
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Data management - support the Director of OD & Ops to ensure we adhere with our data processing obligations under GDPR and manage our systems and information securely
Organisational responsibilities
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Business development support - monitor opportunities, contribute to bids and proposals through research, compiling information, proof reading, developing budgets and project visuals
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External communications - keep our website up-to-date with new posts; coordinate Collaborate’s LinkedIn posts
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Values-alignment - contribute to a positive and collaborative team culture, contributing and sharing insights, and reflecting Collaborate’s values of purpose, equity, learning, relationships and trust through all aspects of your work
Skills and experience we are looking for:
We don't expect that you will already have experience of doing all of the tasks above. We believe in appointing based on potential rather than simply on past performance. You should have some demonstrable experience in the skills below, which could come from a combination of work, voluntary and/or personal experiences.
You will be supported by and work closely with the Director OD & Ops and will work alongside our external accountants, all of which will support your ongoing learning and development.
Essential Experience
Some professional experience in a role
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working with numerical data/finance, on Excel and/or databases
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coordinating operational processes, with some project management
Required Skills
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Meticulous attention to detail will be required, whether checking financial data or checking our website for typos
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Good communication skills, balancing clarity with friendliness to clients where appropriate and building strong working relationships with colleagues
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Excellent organisational skills, being able to prioritise effectively and sequence tasks and activities to improve efficiency and the quality of outcomes
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Ability to work independently and able to take responsibility for tasks through to completion
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Ability to know when to ask questions and knowing when to escalate
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Learning mindset and improvement-focused
Important to know:
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Salary: £30-£33,000 pro rata
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6-month fixed term contract, with potential to be extended
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Location: we’re a London-based office in SE1, open to hybrid working arrangements, with at least one day in the office per week
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Working hours: 33.75-37.5 hours per week across Monday-Friday, open to exploring flexible working requests that match organisational needs with personal preferences
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Additional holiday over Christmas, on top of 25 days' holiday (pro rata) and bank holidays
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Pension contribution (currently 5% employee and 3% employer within qualifying thresholds)
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Options for multi-purpose loans, bike-to-work scheme, eye tests, enhanced parental leave pay and we're open to exploring more...
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Being part of an inclusive, team-led, learning environment!
Next steps
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Apply here by midday on Monday 9th March 2026.
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First Interview 17th March - you will meet Hannah Tomlinson for c. 30 minutes.
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Second Interview 19th March - you will meet Victoria Walpole and Sarah Thomas (post’s manager) for an hour. You will be asked to complete a short 30-minute task in advance.
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Offer - we are hoping to make an offer within a week of the second interview.
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Start date - immediate start or after any required notice period.
Please note that due to short timelines we have little flexibility on the interview dates, so please contact us if this is a concern.
Our commitment to our team
We seek to be a genuinely collaborative organisation, sharing ideas across the team through weekly team meetings and regular learning sessions. We collectively consider our broader strategy, examine and share learning across our projects, and explore how we might develop our work and our thinking.
As a Living Wage employer, we believe in paying our team fairly, support flexible working and are committed to promoting equity of opportunity for all.
Being equitable, inclusive and fair is not easy or simple and we are challenging ourselves, talking, working and learning about how we can continue to do this better. We aim to create an inclusive working environment in which all individuals are able to make the best use of their skills and are enabled to thrive.
Please write up to 250 words for each response, demonstrating you have read the job description & understand the role & the skills required.
We recognise that AI & similar tools can be helpful, particularly for neurodivergent applicants. However, we want to get a flavour of YOU in your responses. Your answers should reflect your individual experience & align with our organisational values. Highly generic responses, with no evidence of personalisation or individual thought, won't score highly.
High-scoring answers will be thoughtful, authentic & specific. We recommend you use meaningful examples, providing evidence of managing complexity, resolving & achieving impact. Bring them to life to help us understand your experience & skills.
The client requests no contact from agencies or media sales.
NRC UK was established in 2020 with the main objective of strengthening the profile, outreach, and impact of the Norwegian Refugee Council as a humanitarian organisation in the United Kingdom. We work to leverage relationships with UK foundations, corporates and private philanthropists to secure funding that enables NRC to deliver its mission and improve the lives of people displaced by conflict. We also work to influence stakeholders and partners in the UK in order to influence their humanitarian policies and practices.
You are likely to be in the early stages of your career, interested and experienced in humanitarian work and ready to lend your hands-on organisational and administrative skills to to enable the advocacy and fundraising work of the UK Director, the Private Partnerships Special Adviser and the rest of the core team based in the London office.
You will bring enthusiasm and ability to work confidently and independently with guidance and supervision on a range of external-facing administrative tasks including communications, relationship management, note-taking and record-keeping, desk research & analysis and event organisation.
These tasks and responsibilities will support NRC UK in the implementation of our strategy and action plans on private fundraising and external engagement and will also provide support to the Director in delegated areas on a full range of activities in the UK including advocacy, institutional funding, strategic partnerships, compliance and office management.
Please note this role is offered at 80% of FTE (4 days per week).
Responsibilities
1. Support the Private Sector Partnerships Specialist Adviser (50%) and the UK Director (50%) to deliver on key tasks required in order to meet NRC UK’s private fundraising and broader objectives.
2. Provide administrative support to the Specialist Adviser on tasks necessary to meet fundraising targets, including communications and relationship management, prospect research, due diligence, meeting and event organisation.
3. Provide administrative support to the UK Director including communications, organising and attending both external and internal meetings and events, taking notes and minutes, research and analysis, document preparation and coordinating input into internal reports including the annual report.
4. Provide additional ad-hoc administrative support to the NRC UK team as required.
5. The Officer will be required to execute existing workplans and meet objectives and deadlines with oversight and support from Adviser and Director.
Qualifications
- 3 years of progressive professional experience (preferably within the UK Third Sector) in business development, advocacy, fundraising and/or general administrative duties
- Bachelor’s degree in Social Science, Politics, Law, Communications, International Relations or a relevant field. Equivalent experience will be accepted instead of qualifications.
- Demonstrable experience in prospect research and ability to identify partnership opportunities based on criteria provided by NRC
- Demonstrable interest in humanitarian issues, with clear understanding of ethical and principled humanitarian approaches.
- Fluency in English, both written and verbal
- Applicants must have the right to live and work in the UK
The client requests no contact from agencies or media sales.
Background to Role
Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings.
About the Role
We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers, 2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.
Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.
Some duties will include (but are not limited to) –
- Monitor and manage workload, organise schedules, ensuring that services are delivered effectively,
- Ensure quality processes are followed for service delivery against key performance indicators
- Oversee and monitor accurate data recording and monitoring
- Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
- Oversee recruitment and support for volunteers across the service.
- Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
- This list is not exhaustive.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
The Policy and Campaigns Manager leads ADUK in championing reforms that pave the way for better access for all disabled people partnered with a highly trained assistance dog. Through dynamic campaigns and impactful initiatives, this role is pivotal to how ADUK amplifies the voices of those whose lives are transformed by these life changing dogs, ensuring that their rights are protected for years to come.
Key Responsibilities
- In partnership with the Executive Director (ED), continue to develop a compelling case for taking a standards-based approach to the training and welfare of assistance dogs.
- Gather, analyse and apply robust evidence to strengthen ADUK’s credibility, influence and voice on key policy and campaigning issues.
- Work with the ED to identify and progress opportunities for ADUK and its members to engage with policymakers, regulators and other decision-makers, and to support positive policy change.
- Develop and deliver written and in-person reports and briefings for different audiences, including politicians, policy officials, and other decision-makers.
- Collaborate with the ED and Head of Education and Allyship to develop relationships with key stakeholders.
- Lead, manage and convene the ADUK Advisory Panel, ensuring it operates effectively and informs ADUK’s policy and campaigning work.
- Monitor legislation and policy developments relevant to assistance dogs and dog welfare and communicate these as appropriate to members.
- Support the ED with the delivery of ADUK’s policy function, including the preparation of policy statements, briefing papers, media responses, and submissions to consultations and inquiries.
- Provide informed policy advice to the ED on priority issues affecting ADUK and its members.
- Represent ADUK externally, articulating its policy positions at meetings, events and forums, where appropriate.
- Take responsibility for projects, with the support of the Executive Director where appropriate, including joint work with partner organisations.
- Organise meetings, policy roundtables, expert workshops, policy training and other events.
- Provide information and support to service providers on assistance dog policies to promote access rights for disabled people with assistance dogs.
Knowledge, Skills, and Attributes:
Essential – applicants will:
- Have experience working in a policy, public affairs/campaigning role, with a solid understanding of how the policy development process works and how to influence national policy.
- Experience in convening and facilitating advisory groups, panels or stakeholder forums to support organisational decision-making.
- Experience in planning and delivering events, workshops or meetings that support policy, stakeholder engagement or organisational aims
- Have the ability to analyse and interpret information from a range of sources.
- Have strong interpersonal skills including being able to develop positive and effective working relationships with a diverse range of people and organisations.
- Have the ability to act on your own initiative and develop new work.
- Be comfortable maintaining existing policy positions and relationships.
- Have experience in communicating complex ideas or processes to a range of diverse audiences.
- Have excellent writing and verbal communication skills and experience in producing briefings, consultation responses and other communications on behalf of an organisation and for a wide range of audiences.
- Represent ADUK with credibility and authority in all external communications
Applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.
See recruitment pack for full job and person spec.
To champion high standards of welfare and training for assistance dogs, and to work for a society where their owners have no barriers.
The client requests no contact from agencies or media sales.
Job summary including context
Young Women’s Trust champions young women aged 18 to 30 on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes.
We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a network of thousands of young women to support each other, build their self-belief, and have their voices heard. We work with young women to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.
About the role
The Policy and Campaigns Lead is responsible for creating and delivering high-impact campaigns to build young women’s visibility, voice and power and achieve changes to policies, practices and attitudes which will bring about an equal world of work for young women.
You will play a critical part in delivering our 23-28 strategy, and will build Young Women’s Trust’s policy expertise and campaigning capability and our alliances with others who can support us to achieve our purpose.
You will bring a track record of leading campaigns which have demonstrably contributed to policy or other social change. You’ll be passionate about working with people with lived experience to develop policy solutions and campaigns, and will have the ability to build influential relationships and to represent Young Women’s Trust with a range of external audiences.
You’ll be joining the organisation at an exciting time. The Employment Rights Act, which has the potential to improve job security and strengthen rights at work for young women, has just been enacted and there are significant opportunities to influence its implementation to ensure it truly works for young women. Young Women’s Trust has seen a recent growth in our campaigning momentum and political relationships, and we have active networks of young women working alongside us to shape and deliver our campaigns. Over the next 18 months, you’ll have the opportunity to take us to the next level – turning our increased profile, evidence, and supporter base into genuine impact for young women in low-paid and insecure work.
EDI statement and sense of flexible working and workplace culture
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates and working-class candidates who are currently under-represented in our staff team.
You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work.
We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.
Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home.
We offer:
- 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days;
- Enhanced parental leave irrespective of length of service:
- Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid;
- 2 annual wellbeing days;
- Employee Assistance Programme;
- Learning and development budget;
- Flexible working which is fully embedded in our working culture.
Deadline to apply: 9am, Monday 9 March
You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
The Caerlow Trust (“the Trust”) is a family-led discretionary grant-making trust, governed by four trustees (the Board) that aims to alleviate poverty-related suffering in the United Kingdom.
The Trust’s operating principles are rooted in the basic belief that everyone deserves to have access to sufficient resources such that they are not concerned with day-to-day survival. It aims to achieve this by making grants targeting three main pillars of work: hunger, homelessness, and addiction.
Based in London, the Trust’s founders hope to make significant and meaningful change in the social landscape of London but also to grow to have a nationwide focus over time. The ambition is for the Trust to develop rapidly to become a versatile and flexible organisation that will have a very real impact and make a difference to the lives of the people supported through its grants.
The Grants Manager will join our small but expanding team at an exciting time, having an important part to play in turning this ambition into reality.
Role overview and purpose
The Grants Manager will provide a range of services that will be key to the Trust’s grant management cycle including research, assessment, database management and development, reporting and evaluation. They will be the key contact for a portfolio of grant applicants and recipients, to support them throughout their relationship with the Trust.
Key responsibilities
Grants Management:
· Managing a portfolio of grants throughout the entire grant cycle including assessment, award, support, monitoring and learning
· Act as the key contact for grant applicants and recipients, developing positive and supportive working relationships
· Organising and holding meetings with grantees, including taking notes and following up on actions
· Administrative tasks relating to grants, including correspondence, drafting and issuing agreements, tracking of applications, reports and payments
· Undertaking scoping work and research about organisations that may be appropriate for funding
· Reviewing grant applications, undertaking assessments and completing due diligence checks
· Drafting summaries and papers to support Trustees to make informed decisions
· Reviewing grantee reports to evaluate progress and ensure compliance with any grant conditions
· Support budget management, financial reporting, cashflow monitoring and compliance with charity regulations in relation to grants
· Provide project management for new activities or grant programmes
· Working with colleagues and grantees to develop the Trust’s impact reporting capabilities
Database and system management
· Support the development and maintenance of our systems and grant management database, Beacon
· Ensure all data is accurate, kept up to date and retained in line with data protection regulations
· Provide support and guidance to grant applicants to access and use the grant application portal
· Provide support and guidance to Trustees and other external evaluators to use Beacon portal
Other responsibilities
· To represent the Trust at external events
· To support ongoing improvement in the context of grant-making and organisational development
· To role model desired behaviours in line with the Trust’s values
· Provide other ad hoc support to the Director as needed
Key internal relationships and reporting lines
· Receives line management and development from the Director
· Works closely with other colleagues and volunteers as part of an small effective team
This role doesn’t currently have any line management responsibilities but it is likely to in the future as the Trust grows.
Person specification
Knowledge and experience:
· Knowledge and understanding of the issues being supported by the Trust, developed through work or study in a relevant field or through lived experience
· Knowledge of charity finance, governance best practice, impact measurement and evaluation
· Experience of the grant management cycle
· High level of literacy and numeracy, including experience of handling and analysing qualitative and quantitative data
· High level of IT literacy with experience of working with MS365 applications and CRM databases
· Experience of liaising with a range of different stakeholders
Key skills and abilities:
· Outstanding communications skills with excellent written and spoken English
· Excellent interpersonal skills
· Attention to detail and commitment to quality
· Strong administrative, planning and organising skills
· Ability to work on your own and use initiative but knows when to seek advice and guidance
· Ability to identify improvements and propose solutions
· Collaborative and proactive approach to supporting others in a small team
Personal qualities:
· Commitment to the vision, mission and values of the Trust
· Dedication to the charity sector and the specific issues that are being addressed by the Trust
· Commitment to respect and value equality and diversity and inclusion
· Enthusiasm for continuing personal and professional development
· Good judgment and integrity
· Self-aware and empathetic
· Appreciative of the joy of grant making and sense of humour
· Adaptable and flexible, happy to work in an evolving and rapidly growing organisation
Other requirements
The Caerlow Trust is only able to consider applications from candidates who already have the right to live and work in the United Kingdom.
The Grants Manager will be based in our London office 2-3 days per week, and be required to travel across the UK as part of their role.
Working for the Trust
The Trust is committed to organisational and staff development. We offer various opportunities for staff to learn and develop, with management who are devoted to coaching and development. We encourage staff to attend events such as conferences, expert and donor meetings, to keep abreast of the developments in our areas of focus. The Trust is committed to being a good practice employer. We offer flexible working arrangements and a wide range of staff benefits.
The client requests no contact from agencies or media sales.
Strategic Partnerships Manager
MedicAlert UK
Salary: £37,000
Location: Home based with occasional travel to the Leighton Buzzard office (approx twice a month); hybrid; or office based.
Contract: Permanent, full-time
Charity People is delighted to be partnering with MedicAlert to recruit a Strategic Partnerships Manager, a fantastic new role at an exciting point in the charity's growth.
MedicAlert is the UK's only medical ID charity, supporting people living with medical conditions, allergies and implants to live with confidence, independence and peace of mind. Through its globally recognised medical ID system and 24/7 emergency support, MedicAlert ensures vital medical information is available when it matters most.
2024 marked the 60th anniversary of The MedicAlert Foundation. Over six decades, MedicAlert has been a trusted provider of emergency identification for individuals with medical conditions and allergies.
MedicAlert's purpose is simple yet powerful:
To ensure that everyone with a medical condition or allergy can live a safer, more independent life - with emergency responders able to access their critical medical details instantly.
This role offers a brilliant opportunity to shape and grow MedicAlert's strategic partnerships function, helping to significantly extend reach, diversify income and grow membership - ultimately enabling more people to live safer, more independent lives.
The role
As Strategic Partnerships Manager, you will be a driving force behind MedicAlert's life-saving mission, developing, securing and stewarding partnerships across the charity, public and private sectors.
You will own the full partnership lifecycle - from research and relationship building through to delivery, evaluation and renewal - working closely with the Director of Marketing and Development, CEO and Leadership Team. Acting as a central point of coordination internally and externally, you will design partnership models that deliver meaningful social impact alongside sustainable income and organisational growth.
Key responsibilities
- Identify, research and prioritise prospective strategic partners whose values, audiences and objectives align with MedicAlert's mission
- Develop and implement flexible partnership models across sectors, assessing opportunities based on impact, reach, income and strategic value
- Lead the development and management of partnership proposals, negotiations and agreements
- Deliver partnership-led income generation, including B2B sales of MedicAlert membership, sponsorship and commercial opportunities
- Build and steward strong, long-term relationships, ensuring mutual commitments are delivered effectively
- Coordinate partnership activity across the organisation, ensuring clarity, feasibility and strong internal engagement
- Monitor, evaluate and report on partnership performance, impact and ROI for a range of internal audiences
About you
You will be an experienced partnerships or business development professional with a track record of developing and managing strategic partnerships that deliver tangible results.
You are likely to bring:
- Experience building partnerships within the charity, public or private sectors
- A commercially minded approach, with experience of income generation through partnerships or B2B relationships
- Strong stakeholder management skills, including confidence working with senior leaders
- The ability to balance strategic thinking with hands-on delivery
- A collaborative, proactive and solutions-focused approach
MedicAlert is open to candidates bringing transferable partnership experience from a range of backgrounds.
Application process & timeline
To express your interest in this fantastic opportunity, please send your CV to Kevin Croasdale at Charity People, our recruitment partner. If your profile aligns with what we're looking for, we will be in touch with more information and next steps.
Closing date: Monday 2nd March
First stage interviews: w/c Monday 9th March
Second stage interviews: w/c Monday 15th March
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
CENTRE FOR AGEING BETTER
Head of Engagement and Partnerships – Equalities
- Permanent
- Salary £60,571 per annum
- Full time
- Flexible working options will be supported.
- Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
We’re looking for an exceptional leader to drive our mission to reduce inequalities in ageing and ensure the experiences of disadvantaged and marginalised older people sit at the heart of everything we do.
In this role, you’ll lead the development and delivery of our inequalities in ageing programme - shaping strategy, managing collaborative research and influencing projects, and building powerful partnerships with equalities, community and faith based organisations. You’ll champion best practice in accessibility and involvement, ensuring experts by experience inform all aspects of our work-based organisations. You’ll champion best practice in accessibility and involvement, ensuring experts by experience inform all aspects of our work.
You’ll provide organisation wide leadership on equalities, support our advisory groups, and strengthen our approach to meaningful involvement. You’ll also represent Ageing Better externally, contribute to policy development, and support funding bids.‑wide leadership on equalities, support our advisory groups, and strengthen our approach to meaningful involvement. You’ll also represent Ageing Better externally, contribute to policy development, and support funding bids.
If you’re a strategic thinker with deep equalities expertise, excellent partnership skills and a passion for driving change, we’d love to hear from you.
About you
You’re a strategic, collaborative leader with deep expertise in equalities issues, theories and approaches and a passion for tackling inequalities in ageing.
You excel at building trusted partnerships, with community and faith‑based organisations in particular, and you’re confident working with people with lived‑experience to shape meaningful, inclusive practice.
You’re skilled at managing complex programmes, guiding teams, and bringing clarity and direction to evolving work. You will be comfortable representing an organisation externally, and are able to communicate with credibility and influence across senior stakeholders.
Above all, you’re committed to amplifying marginalised voices, challenging inequalities, driving systemic change, and ensuring our work reflects the full diversity of later life.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To apply please follow the link to complete an application and EDI form.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post. Failure to do so will result in your application being automatically rejected.
The closing date for this role is 9am Monday 9th March with in-person interviews to take place 19th March.
The client requests no contact from agencies or media sales.
Job Purpose
The Head of Place Management leads the delivery of The Fitzrovia Partnership’s Safe & Clean mission. The role oversees all operational activity, contracts, partnerships, and member-facing services that maintain the district’s quality, safety, and appearance.
It ensures services are high quality, efficient, and aligned with the Partnership’s wider missions of Economic Growth, Sustainability, and Place Shaping. The role focuses on delivering outputs that achieve agreed outcomes, combining operational leadership with innovation, value for money, and sound service design. Working with public and private partners and member businesses, the postholder drives measurable impact, continuous improvement, and effective stewardship of resources.
Key Duties and Responsibilities
Leadership and Delivery
• Lead all direct delivery, commissioned, and partnership activity under the Safe & Clean mission.
• Oversee cleaning, maintenance, waste, and safety operations, ensuring coordinated delivery and measurable outcomes.
• Manage the Operations Sub Group and all aspects of its agenda, ensuring effective governance and clear reporting.
• Ensure operational delivery aligns with the organisation’s business plan and priority missions.
• Deputise for the Director of Policy and Place on operational matters.
Service Design and Performance
• Design and manage services that are efficient, evidence based, and reflect best practice.
• Apply high quality service design and project management to all operational programmes.
• Monitor performance, KPIs, and budgets to ensure value for money and demonstrable impact.
• Apply commercial awareness to procurement and service improvement decisions.
• Use data and digital tools to improve performance, reporting, and productivity.
• Encourage innovation and learning from other districts and sectors.
Partnership and Member Engagement
• Build effective working relationships with councils, police, statutory agencies, and partners.
• Engage regularly with member businesses, responding to issues and tracking activity through the CRM.
• Support members with licensing, planning, highways, and related operational matters.
• Ensure Safe & Clean delivery supports the Partnership’s wider economic, sustainability, and place priorities.
Governance and Compliance
• Manage procurement, contracts, and risk across operational services.
• Oversee health and safety, statutory compliance, and performance reporting.
• Produce clear reports and briefings for senior leadership and the Board.
• Ensure consistent and accurate use of the business CRM.
Continuous Improvement
• Identify opportunities to improve service quality and efficiency.
• Stay informed on policy, technology, and best practice in place management.
• Promote a culture of learning, reflection, and improvement.
Person Specification
Skills and Experience
· Proven experience in operations, service delivery, or public realm management within a complex, multi-stakeholder environment.
· Strong experience of contract management and procurement, including setting KPIs, monitoring performance, and securing value for money.
· Demonstrable project management skills, with experience delivering multiple workstreams to fixed timelines and budgets.
· Experience working with local authorities, statutory agencies, and private sector partners.
· Strong commercial awareness, with the ability to manage budgets, assess costs, and make informed decisions about service delivery.
· Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems.
· Strong written and verbal communication skills, including report writing and briefing senior stakeholders.
Knowledge and Understanding
· Understanding of place management and the role of Business Improvement Districts or similar partnership organisations.
· Knowledge of public realm services including cleaning, safety, maintenance, and environmental operations.
· Understanding of local government structures and how different city stakeholders operate and interact.
· Awareness of health and safety requirements, statutory compliance, and risk management in service delivery.
· Awareness of sustainability principles and their application to operational services.
Personal Attributes
· Delivery-focused and accountable, with a strong sense of ownership for outcomes.
· Collaborative and approachable, able to work effectively across teams and organisations.
· Calm and resilient, able to manage competing priorities and respond to operational issues as they arise.
· Curious and reflective, with a willingness to learn, adapt, and continuously improve.
· Strong alignment with The Fitzrovia Partnership’s values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation.
How to Apply
To apply for this role, please send a max 2-page cover letter and CV by Monday 23 March at 11.59pm. Shortlisted candidates will be invited to interview w/c 30 March 2026
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, spiritually grounded and passionate about supporting Christian mission? We are seeking a Personal Assistant to work alongside our National Director, playing a key role in coordinating events, prayer gatherings and leadership support within OMF UK. This is a unique opportunity to combine excellent administrative skills with active participation in ministry, helping to advance our mission with clarity, care and excellence.
Purpose of role:
The Personal Assistant plays a vital role in upholding the Christian ethos, mission and values of OMF UK by supporting the National Director, coordinating ministry events and providing administrative support to the UK Leadership Team.
Responsibilities:
National Director Support:
·Arrange and attend regular internal events (such as Home Assignment Workshops, UK team days, retreat days, and other team functions) and occasional external events.
·Take part in corporate and individual prayer for UK Members at Home Assignment Workshops.
·Support and participate in OMF International’s mission, by regularly leading UK team devotions and/or worship and regularly leading National Office Prayers.
·Support the organisation of and logistics for OMF UK events, conferences, and prayer gatherings.
·Ensure that all OMF UK events, prayer gatherings and office activities reflect OMF’s Christian mission, vision and values.
·Manage travel arrangements for the National Director as required.
·Assist with coordinating Christian mission events attended by the National Director and team.
·Maintain an effective and accessible filing system.
·Any other duties as assigned by the National Director.
Leadership Team Support:
·Present departmental prayer points and lead prayers at quarterly UK Mornings of Prayer, as well as at biannual OMF UK Days of Prayer and UK Team Retreats.
·Manage travel arrangements for the Leadership Team members as required.
·Coordinate the National Office daily, monthly, and biannual prayer rotas.
·Coordinate room bookings within the National Office.
·Respond to and organise accommodation requests for National Office visitors where needed.
·Collate business trip details for UK members and staff for annual renewal of travel insurance.
·Act as point of contact for the OMF UK resources Collaboration Room on Teams.
·Prepare letters of authorisation for SOAS as required.
·Coordinate the office coffee rota.
·Participate in and provide occasional administrative support for other National Office projects.
Link with International Centre:
·Coordinate the distribution of the Mission Round Table magazine.
·Coordinate and collate UK input for the International Days of Prayer.
·Coordinate schedules and meetings of International Directors visiting the UK National Office.
Occupational Requirement - To be a practising Christian as an active member of a local church and be able to clearly demonstrate a personal commitment to the mission, principles, values and practises contained in our Ethos Statement.
The client requests no contact from agencies or media sales.
Bradford Centre Manager
*PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter*
Salary: £36,050 per annum, pro-rata
Location: Bradford Together Women's Centre
Hours: 37 hours per week, full-time
Closing date: Friday 6th March 2026, 12PM (noon)
Interview date: Friday 13th March 2026
Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
About us
Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change.
Role Summary
Together Women Leeds provides holistic wraparound support to women and girls and specialises in supporting women involved with the criminal justice system, through 1:1 Keywork, group programmes and access to specialist gender-specific support via TW Women’s Centres.
We are seeking an individual with a proactive, compassionate, collaborative approach. We are looking for someone who is adaptable and highly organised, brings strong reporting skills, and is a great relationship builder. Experience of working in the women’s sector or the criminal justice system is desirable, but not essential – most importantly we’re looking for an outstanding manager.
At Together Women, staff wellbeing is a priority. With the support of a Senior Keyworker, you will ensure our staff team are effectively managed, supported and encouraged to develop within their roles, enabling them to provide high quality, trauma-responsive support.
You will be responsible for the management of a range of services, ensuring high quality standards are consistently met and partnerships are established and maintained. You will lead the strategic development and operational effectiveness of the Bradford Centre, which is funded by a range of commissioners both statutory and non-statutory.
You will lead on contract and performance management including relationships with commissioners. Alongside the Director of Services and wider management team you will also contribute to the effective leadership of the organisation, ensuring our operational and strategic objectives are met.
Key accountabilities
Service Delivery and Management
- Lead the operational management of TW services in Bradford ensuring intensive high-quality, trauma responsive support is provided to women and girls accessing the services.
- Develop and manage a service plan for Bradford that incorporates key milestones and ensures delivery of project outputs and outcomes
- Monitor delegated budget responsibility, ensuring that the services operate within the agreed budget.
Staff Management
- Line manage direct reports and ensure that all staff receive regular support, supervision and performance review, case management, training and development in line with TW policies and procedures.
- Deliver team meetings, reflective practice, and staff learning and development opportunities.
- Effectively manage a team working on different contracts ensuring team cohesion and consistency in approach and practice.
Communication/Contracts and Partnerships
- Take overall responsibility for establishing and maintaining effective partnerships and referral pathways.
- Lead on the contract and performance management including all relationships with commissioners.
- Organise and attend external meetings/events as appropriate, actively participating and disseminating information to colleagues. This includes sitting on steering groups and attending multi-agency panels to discuss the needs and challenges faced by our service users,
- Design and deliver training for professionals in the region to improve responses to women and girls affected by the social justice system.
Monitoring and Evaluation
- Ensure that all staff maintain accurate, confidential customer records, following Together Women policies and procedures, and contribute to development of contract monitoring and recording.
- Produce monitoring and evaluation reports in line with funder and other key stakeholder requirements.
Funding
- Identify relevant fundraising opportunities and support TW senior management team to prepare funding applications, identify commissioning opportunities, which support the long-term sustainability of existing and new services.
- Attend meetings with potential new funders to secure new funding streams, ensuring that the project outcomes are achievable and measurable.
- Work with colleagues within TW and/or external partners to establish new services/projects when funding applications are successful.
Our Values and Behavioural Expectations
- Act as a positive image for Together Women, portraying a professional, compassionate and respectful image at all times.
- Actively support and promote good sustainability practices in line with Together Women’s ethical and environmental commitments.
- Champion and embed Together Women’s commitment to equity, diversity and inclusion, and feel empowered to raise concerns in line with organisational policies and procedures.
- Uphold Together Women’s values in all aspects of the role.
- Work flexibly and collaboratively, supporting colleagues within the Bradford Centre and across the wider organisation when required.
- Undertake any reasonable duties aligned to the role that support Together Women in achieving its strategic and operational objectives.
Role Requirements
Experience
Essential:
- Leading and managing service delivery in the charity, voluntary or public sector.
- Leading, motivating and developing staff and responding to staff feedback and issues.
- Translating strategic plans into operational plans, and implementing change projects.
- Delivering monitoring and evaluation of contract/project performance, and auditing service quality.
- Developing and implementing best practice approaches on equity, diversion and inclusion.
Desirable:
- Experience working in the women’s services sector and/or in the criminal justice system.
- An understanding of issues impacting on women in/at risk of entering the criminal justice system
- Embedding involvement of service users in development, delivery and evaluation of services.
Skills and Abilities
- Ability to motivate and inspire teams of staff and volunteers
- Strong communication skills, written, verbal and active listening
- Contract management, including monitoring of performance and quality
- Budget management and financial planning
- Ability to manage your own time and workload efficiently, prioritise and meet deadlines
- Solution-focused, and able to problem-solve challenging situations calmly and effectively
- Collaborative, flexible, diplomatic and assertive
- Ability to influence and negotiate effectively
- Manage risk, make decisions, and recognise the potential impact of decisions
- A desire to respond positively to change, learn from mistakes and celebrate success
Other Requirements
- Fluent use of Microsoft 365 and IT equipment
- Able to travel locally, regionally and nationally as required
- Able to work some evenings and weekends (infrequent)
- Commitment to and understanding of safeguarding
- Commitment to anti-discriminatory practice and anti-racism, and the application of equity, diversity and inclusion principle to all areas of work
- Commitment to upholding the rights of people facing disadvantage and discrimination in the Criminal Justice System
Please ensure you have included a two-page covering letter expressing how you meet the role requirements and any relevant experience of the key accountabilities. Applications that do not include a cover letter will not be considered.
The client requests no contact from agencies or media sales.


