Administrator and communications manager jobs

In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. The Boparan Charitable Trust exists to create brighter futures for them. Over the last decade the charity has continually increased the number of children it helps year on year. Whilst maintaining its core values of being accessible and flexible to families, offering one of the quickest turnaround times for applications of any charity in the UK, receiving and average of 2000 applications per year.

After a successful few years of growth, the charity has ambitions to continue to meet the increasing demand for its services, making this an exciting and pivotal appointment, as you will become part of the driving force behind this motivated team.

We are looking to recruit a motivated, enthusiastic and highly organised Charity Support Officer to work alongside our in-house team on a variety of third sector functions

You will need to have excellent communications skills, be persuasive, articulate and results driven, with top class administration and organisational abilities. Competent in Microsoft Office packages and various social media platforms.

MAIN DUTIES & RESPONSBILITIES

BENEFICIARIES:

· Be the first point of reference for beneficiary enquires and queries regarding the charity application process.

· Support the beneficiary manager in all aspects of the application process for the charity, to ensure a consistent high level of service delivery and administration.

· Ensure accurately maintained beneficiary records in accordance with GDPR and data protection guidelines.

FUNDRAISING:

· Provide administrative support to the events and fundraising manager as required

· Take ownership of the charity supporter / donor thank you process, in conjunction with the events and fundraising manager.

· Support on the wider charity events, such as the Bright Star Ball, Boparan Golf and Football Tournament.

SOCIAL MEDIA / WEBSITE UPDATES:

· In conjunction with the Charity Director, develop a social media / website calendar. Ensuring consistent year-round messaging for the charity supporters.

ADMINISTRATION:

· Oversee the charity office space, ensuring everything is kept in a tidy and good order for the wider team.

OTHER DUTIES:

· Undertake other reasonably requested duties under the direction of the Charity Director.

SKILLS & EXPERIENCES REQUIRED:

· Previous charity experience desirable.

· Ability to work independently but also as part of a highly motivated team.

· Able to manage competing priorities and meet deadlines.

· Strong IT and administrative skills.

· Organised and proactive approach.

· Flexible and able to travel throughout the UK.

HOW TO APPLY:

Application is by way of a CV and supporting statement.

All interviews will take place at the charity offices in B37 7BQ.

Closing Date for Applications: 12th August 2026.

**(The Boparan Charitable Trust is committed to safeguarding and promoting the welfare of children and vulnerable people. All appointments are subject to satisfactory pre-employment checks, which may include a DBS check where appropriate.)

Who we are:

Hope is here.The Global Returns Project (GRP) is a UK charity unlocking new philanthropy to deliver urgent solutions for our planet. 

We are a fast-moving nonprofit that makes donations to high-impact nature and climate charities simple – and we don’t take any fees. We’ve already mobilised £3 million for top environmental solutions and are working to unlock at least £30 million annually by the end of the decade. 

We are growing quickly: Last year's annual fundraising was nearly triple the previous year. 

The problem: Charities protecting our planet can turn the tide on climate change and nature loss. They have the skills, strategies and networks to deliver fast and global impact. But less than 2% of philanthropy goes to climate mitigation. 

Our solution: In the UK alone, around £2 trillion sits with “HNW+” individuals – those holding between £100k and £30 million. Yet traditional philanthropy largely overlooks them. We’re unlocking this funding by offering trusted, pro bono advice and a simple, portfolio approach to giving. Our expertise in UK wealth advice offers a unique path to scalability and systems-change. 

What we are looking for:

Job title: Impact and Communications Officer

We're looking for a curious and capable Impact and Communications Officer to help us find, assess, report on and support some of the world’s highest impact climate and nature charities. 

Internally, you will play a critical role in supporting the research on charities within our portfolio that our Due Diligence Committee oversees – helping develop our methodology and feeding into charity selection and assessment projects. You’ll help write impact reports and coordinate webinars for our network about our charities. You’ll also manage, update and clean leads in our CRM (Beacon), and support month-end financial processing. 

Externally, you will produce much of the Global Returns Project’s communications content, telling compelling stories about cutting-edge environmental projects. You’ll assist with scheduling and sending our newsletters, keeping our website up-to-date, and editing video content. As we generate support for our portfolio via public campaigns and match-funding initiatives, you’ll help coordinate these efforts in line with the strategy set by the wider team. 

You will thrive in a small, fast-moving team – taking initiative, being collaborative, and contributing to shared goals. Crucially, you'll care deeply about climate and nature. 

Professional experience preferred: Some professional experience in marketing and communications (as a guide, likely 1-3 years).

Please see the full job description attached for information on skills required and main duties and responsibilities.

Location: Centrally located, light and airy office on Regent Street, London. Hybrid working: estimated 3-4 days per week in the office. 

Benefits: 25 days’ annual leave, plus statutory bank holidays. Occasional 1–2 days’ additional paid leave over the Christmas period. Flexible working.

Reports to: Kiki Shahida, Impact Officer

Preferred start date: 7 September 2026 

Are you an organised, solution-focused administrator with experience in financial reconciliation?

This post is offered as a 12 month fixed term contract, or secondment for internal candidates.

We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation  Administrator. In this role you will help us deliver a high-quality service that makes a real difference to our residents across multiple accommodation services.

You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.   

Key responsibilities include:

• Processing property services related invoices and payments.
• Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies.
• Using relevant IT systems and processes including our Asset Management System.
• Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement.

Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines.  

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About You

We’re looking for proactive people with a positive, can-do attitude and good communication skills. You will enjoy working in a busy team and delivering great service.

Experience working in a housing or charity environment is helpful, but enthusiasm to learn and take on a new challenge matters most. If you can demonstrate the below we encourage you to apply:

• Proven experience in financial reconciliation, invoice processing, or payment control.
• Strong organisational skills and the ability to manage a busy workload.
• Experience of using IT systems and Microsoft Office packages to complete admin tasks.
• A team player who can build constructive relationships with colleagues and partners.
• Ability to prioritise tasks and resolve issues in a customer-focused way.
• Understanding of housing options available and the challenges these can create, such as semi-independent housing, and supported accommodation is beneficial.

Above all, you’ll share our commitment to providing an excellent service, and supporting people to rebuild their lives. We value people who take responsibility, build strong relationships, and care about the experience of our clients.

How to apply

Please note, we may close this advert early and recommend early application if you are interested in this post.  

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10:00 am on 5 August 2026

Interview and assessments on: 24-26 August 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

Supporter Engagement Administrator
Salary: £25,112.50 per annum
Location: Either Helimed House, Norwich NR6 or Melbourn Office, SG8 – Hybrid Working
Hours: Full-time, 37.5 hours per week – Monday to Friday
Contract: Fixed Term Contract for 6 months

East Anglian Air Ambulance (EAAA) is a regional charity providing life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of critical care cars, our crew of critical care paramedics and specialist doctors bring their advanced skills, equipment and medicine to the scene of the incident in the fastest time possible.

The Supporter Engagement Team is the first point of contact for all our supporters and is a key function in our fundraising team. As Supporter Engagement Administrator, you will deliver excellent customer service, ensuring that all supporters are engaged with, receive exceptional supporter care and are encouraged to support us further.

You will ensure that information is captured, income is processed, thanked and banked in the best way possible, and supporters are stewarded effectively. You will continually identify ways to improve processes and procedures to ensure all our donors and supporters have a great experience supporting EAAA.

An excellent communicator with experience working within a customer service environment, you will be able to quickly form good working relationships and understanding with colleagues and supporters. You will demonstrate strong IT skills, including experience of using a CRM database and Microsoft Office.

You will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.

This role will be worked a minimum of 3 days a week from our Norwich or Melbourn office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich or Melbourn.

Closing date: Monday 3rd August 2026 (9am)
Interview date: Monday 10th August 2026, Helimed House

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

No agencies please.

Job Title: Digital Communications Officer

Responsible to: Senior Communications & Engagement Manager

Salary: £29,706 – £31,908 per annum 

Location: Head Office, 5 Trinity Street, London, SE1 1DB 

Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required) 

The package also includes: 

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period 

• Season Ticket Loan 

About USPG 

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role 

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work: 

• Oversee the day-to-day running of our website and social media channels. 

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges. 

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You  

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.

How to apply: 

Please complete the application form and equal opportunities form and email us as indicated.
 

Closing Date: Wednesday 12 August 2026 by 9am.

Interview Date: Wednesday 19 August 2026 in London.

Human Resources Assistant/System Administrator

£31,227.25 FTE which equates to £24,981.80 for 28 hpw

Cambridge

Part-Time / Permanent

28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days.

The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role.

Our client is looking for a Human Resources Assistant/System Administrator to join their established warm and friendly HR Team.

What you’ll do

Recruitment

· Assist their HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues.

· Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status.

HR Metrics and reporting

· Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board.

HR Administration

· Preparation of employee correspondence, including contractual and rota changes, maternity and other leave.

· Maintain and update the Human Resources Information System (Cascade) and manual employee records.

· Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest.

· Provide support with both internal and external audits.

· Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation.

System Administration

· Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols.

· Resolve internal Cascade and Networx issues and raise helpdesks tickets as required.

About You

· CIPD Level 3 Foundation Certificate in People Practice or equivalent experience.

· Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail.

· Excellent oral and written communication skills, with a professional manner at all times.

· Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports.

· Experience of working in a busy and varied administration role or in a HR Department.

Benefits

- Employee discount scheme (retail, leisure, gym membership and fitness equipment)

- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

- Employee Assistance Programme

- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.

- Cycle to work scheme (salary sacrifice)

- One day off a year to volunteer for a charity of your choice

- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)

- Company sick pay

- 58p per mile business mileage allowance

- Refer a friend scheme (£250)

- Contributory pension scheme, which both you and our client contribute to

- Enhanced maternity and paternity leave

- Flexible Working Policy

- Full induction

- Comprehensive free training and development opportunities with paid time off

- Free DBS (for relevant posts)

- Free onsite/nearby parking

- Hybrid Working Policy

- Flexitime

Closing date: Thursday 6 August 2026

Interview Date: Thursday 13 August 2026

GoodWork is a youth employment and social mobility charity, creating fairer opportunities for young people from lower socioeconomic backgrounds. This is an exciting opportunity to join GoodWork at a pivotal moment in our growth. Founded in 2022, we’re a fast-growing organisation with real impact and big ambitions to drive systemic change for the community we serve. 

About the role 

This is a key strategic hire for GoodWork. As our Operations Manager, you'll play a central role in how the organisation runs, grows and delivers impact. Reporting directly to our CEO and joining our Leadership Team, you'll bring structure, pace and clarity across GoodWork, helping turn our strategy into effective day-to-day delivery.

You'll be the only person at GoodWork dedicated full-time to operations - plugged in to what's happening across every team, helping the CEO, trustees and staff connect the dots and making sure GoodWork runs coherently and efficiently. This is a broad, stretching role, but as we’re a small organisation, a lot of the job is rolling up your sleeves and getting stuck into the work yourself, and we're looking for someone who finds real satisfaction in both the bigger picture and the detail.

You'll have real ownership and influence across the organisation, including:

• Keeping GoodWork running brilliantly day to day, creating the conditions for our team, volunteers and young people to do their best work
• Leading core business operations across finance, planning, reporting and controls, working closely with our CEO, Treasurer and external accountants
• Helping shape how we work as a growing organisation, from people processes and onboarding to policies, culture and staff wellbeing
• Strengthening governance, risk and compliance - including Charity Commission and data protection requirements - and supporting the CEO and Chair to ensure the Board has the information, structure and assurance it needs
• Improving the systems, tools and ways of working that help GoodWork operate efficiently and professionally as we scale
• Driving cross-organisational projects and priorities, helping unblock issues, connect teams and make sure important work moves forward
• Contributing as a member of the Leadership Team to organisational strategy, annual planning and key decisions about GoodWork's next stage of growth
• Growing, over time, into a guardian of GoodWork's team culture as well as our operations - going beyond process and systems to help shape how it feels to work here

We’re a small team, which means we need everyone to pick up some admin. For this role, this will include managing our Shared Mailbox, processing DBS checks and keeping the office well stocked and organised. As GoodWork grows, we expect this role - and the wider operations function - to grow and evolve too, including the potential to build a small team around you in time.

As our first Operations Manager, you'll be building this function from the ground up. We'll work with you to prioritise what matters most, but we'll also expect you to bring initiative, judgement and high standards from the start.

What we're looking for

We're looking for someone who's excited by the chance to help build the operational engine of a growing, ambitious charity - someone who enjoys making organisations work better, brings structure, judgement and pace, holds a high bar for quality and follow-through, and is willing to roll up their sleeves to get things done.

You'll need to be a self-starter with a proactive, hands-on attitude who wants to get stuck in and solve problems as they arise. You don't need to have experience solving every issue that comes up, but you should be a generalist at heart, comfortable with uncertainty and learning as you go. A growth mindset is essential.

• Significant, hands-on operations experience in a small or growing organisation, ideally with exposure across finance, people, governance, systems and organisational planning
• The ability to take ownership of a broad brief, bring order to complexity and turn ideas into clear priorities, strong processes and tangible progress
• Good commercial and financial judgement, comfortable working with budgets, reporting, data and digital tools
• Excellent organisational and communication skills, including the tact, discretion and attention to detail needed to work with sensitive information, senior stakeholders and Board-level engagement
• A proactive, resilient and resourceful approach, with the maturity to be the operations lead in a small, fast-moving team
• A fast learner, able to build knowledge quickly, solve problems and move easily between strategic priorities and practical delivery

Just as important as your experience will be how you work. We're looking for someone who's motivated by mission, energised by growth and comfortable playing a visible, trusted role at the heart of the organisation. You won't need experience in the early careers, youth or education sector, but you will need to connect with GoodWork's purpose and show real commitment to helping us increase opportunity for young people from underserved communities.

We work with a diverse group of young people from underserved communities. We particularly encourage applications from minoritised ethnic candidates and those who have lived experience relevant to our programme, particularly non-graduates and those from lower socioeconomic backgrounds.

Key Info

• Full time (37.5 hours per week).
• Permanent contract, ideally starting by mid to late October 2026.
• Salary: £39,520 annually with 4% employer pension contribution.
• Hybrid (London), 3 days a week in-person with the team at GoodWork HQ, Warren Street.
• 25 days holiday per year, plus Bank Holidays and additional leave during our annual Winter Break between Christmas and New Year.
• Appointment is subject to Enhanced DBS Check. GoodWork operates in line with safe recruitment practices and adherence to our Safeguarding Policy is essential.
• We are unable to sponsor visas, applicants must have the right to work in the UK.

Life at GoodWork: 

Making GoodWork a great place to work is hugely important to us, and as a small charity we’re continuously working to improve our offer. For now, our team benefits from:

• Personal training budget to invest as you’d like, as well as access to more in-person and online training through our membership of London Youth and the Charity Learning Consortium
• Access to individual coaching to support professional development with qualified coaches, through our corporate partners
• Quarterly official team socials and ad hoc team social activities, recent highlights have included a team Iftar, pottery painting, a Monopoly Deal and Pizza Night and team crafting lunchtime
• Access to our Employee Assistance Programme with Health Assured
• Enhanced Maternity and Shared Parental Leave, after a year’s service
• A dog-friendly office 
• The option to work up to two weeks a year ‘super remote’ (from anywhere)
• A values and mission driven team (find out more about our values here) and the opportunity to be part of shaping a rapidly growing organisation

Please apply via our website no later than 9am on 19 August 2026.

This is a varied role at the heart of our CORE team, supporting day-to-day operations, internal communications, staff information systems and organisational administration. You will help maintain our Staff Hub, coordinate internal communications, support onboarding and offboarding processes, and ensure staff have access to the resources, systems and information they need.

We are looking for someone who enjoys solving practical problems, improving systems and helping colleagues work effectively.

You will:

• Coordinate day-to-day office and operational administration
• Maintain and develop Spectra's Staff Hub and internal resources
• Produce staff newsletters and organisational updates
• Support staff onboarding and offboarding administration
• Coordinate equipment, systems access and organisational records
• Support organisational events and activities
• Work with colleagues to improve administrative systems and processes
• Support the effective use of Microsoft 365, SharePoint and other organisational systems

We are looking for someone with:

• Strong organisational and administrative skills
• Excellent attention to detail
• Experience maintaining records, systems or administrative processes
• Good written communication skills
• Confidence using Microsoft 365 applications such as Outlook, Teams, Word and Excel
• Experience working with shared information systems, intranets or document management platforms
• The ability to manage multiple priorities and work collaboratively across teams

Experience of SharePoint, Microsoft Forms, Microsoft Lists, Salesforce or similar systems would be an advantage.

This is an excellent opportunity for someone who enjoys combining administration, coordination, digital systems and internal communications in a people-focused organisation.

We are keen to receive applications from people with backgrounds and experiences that reflect the communities we work with. Selection will be based on the skills, experience and criteria set out in the job description and person specification.

We are looking for a proactive and organised Administrative Support Officer to help keep MaidEnergy running smoothly. This is a varied, hands-on role covering day-to-day administration, communications, finance and governance support, and IT coordination. You will work closely with our Project Coordinators and Directors, and your contribution will be central to the organisation’s effectiveness. 

MaidEnergy is a community-owned renewable energy co-operative working across Maidenhead, Windsor, Egham, Staines, and the surrounding area. Founded in 2010, our mission is to cut carbon emissions and enable community ownership of locally generated renewable energy. 

Since our first solar installation in 2015, our 250+ members have invested over £900,000, funding seven solar PV installations and one ground source heat pump, saving 605 tonnes of CO2, and supplying 2,448 MWh of clean energy to local schools, leisure centres, and community hubs. 

We are a Community Benefit Society, which means we are democratically run with an asset lock to preserve our energy infrastructure for the benefit of the community. Profits are reinvested into new projects and community action. We are part of a growing national movement putting energy in the hands of communities. 

The role is largely self-directed. You will be trusted to manage your own time and priorities, with guidance from and coordination with the team as needed. 

For the right candidate, there is scope to grow beyond the core admin function. We are open to someone who wants to get involved in project-specific and strategic work, or to serve as an extra pair of eyes on work produced by the project coordinators. This is not a requirement of the role, but an opportunity we would welcome. 

Office & Administration Assistant – Key Responsibilities 

Office management and administration 

• Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.

• Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.

• Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff. 

• Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services. 

• Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices. 

• Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support. 

• Recruit, support, supervise and train office volunteers where appropriate. 

Facilities, health and safety 

• Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy. 

• Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities. 

• Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed. 

• Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required. 

• Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance. 

• Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate. 

• Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose. 

• Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.

IT and Systems

• Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements. 

• Complete IT trouble shooting on behalf of staff and volunteers, with external support. 

• Order IT equipment as needed with external support. 

• Complete basic set – up tasks on staff and volunteer devices with external support.

• Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group. 

Organisational administration 

• Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials. 

• Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation. 

• Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs. 

• Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings. 

• Support the recruitment and induction of Trustees as required by the Nominations Working Group.

• Support the People Manager with the onboarding and off-boarding of staff. 

General 

• Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant. 

• Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness. 

• Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.

• Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders. 

• Undertake any other reasonable duties consistent with the nature and level of the role. 

Groundswell responsibilities and the Groundswellian Way 

Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors. 

We want to: 

• create a safe, friendly and respectful working environment 

• encourage transparent communication so everyone knows what is expected of themselves and the organisation 

• ensure everyone feels valued and celebrates individual strengths 

• promote diversity, equity and fairness in everything we do 

• encourage collaboration and working together. 

Person Specification

Essential 

• Experience working in a busy office or administrative role. 

• Excellent organisational skills and attention to detail. 

• Strong IT skills, including Microsoft 365.

• Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.

• Experience coordinating meetings and maintaining administrative systems. 

• Excellent communication and customer service skills. 

• Ability to manage multiple priorities and work independently. 

• Understanding of confidentiality and GDPR. 

• Commitment to Groundswell's values and trauma-informed ways of working. 

Desirable 

• Experience supporting charity governance or trustee meetings. 

• Experience coordinating health and safety administration. 

• Experience supervising volunteers. 

• Knowledge of facilities management. 

• Lived experience of homelessness or social exclusion. 

Why join Groundswell? 

Key Benefits 

• 28 days annual leave plus bank holidays (pro rata for part time roles) 

• 5% employer pension 

• Flexible working options, including hybrid and part-time arrangements 

• Reflective practice or Clinical Supervision with a trained therapist for all team members 

Culture 

• Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager 

• Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team 

• Strategic input - Opportunities to input into Groundswell’s strategic direction 

• Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.

Application and Interview Process

Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.

We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.  

Application 

To apply please follow this link: 

Please submit your CV along with a cover letter stating: 

• How you meet each of the areas outlined in the person specification above  

• Why you are interested in doing this job at Groundswell.

You can find a guide to writing your cover letter here, which includes some tips and general guidance. 

The deadline for applications is 10am on Monday 17th August.

Interviews 

Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September. 

We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.

Pre-employment checks 

The job offer for the successful candidate will be subject to a reference check.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

Volunteer Administration Assistant

Salary: £27,319 - £31,236 pro-rata

Contract: Permanent, Part time, working 22.5hrs per week (3 days)

Location: Hybrid working - remotely and at the Open SU Office, OU Walton Hall Campus, Milton Keynes, MK7 6AA

The Organisation

The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.

The Job

In this role, you will play a vital part in supporting the delivery of our Volunteering Strategy helping to ensure every student has the chance to connect, contribute and belong. Working closely with the Volunteering Manager, you will:

• Provide high quality administrative support which includes responding to volunteering enquiries, supporting at meetings, producing volunteer communications and maintaining volunteer records.
• Act as a first point of contact for volunteers, offering guidance and support throughout their journey, and assist with recruitment, onboarding and recognition.
• Help deliver engagement and appreciation events, share inspiring stories through newsletter and volunteer spaces and gather volunteer feedback to improve services.
• Champion good data practices, maintaining accurate records and ensuring information is handled responsibly. Above all, promote inclusive, safe and accessible volunteering across all activities.

The Person

This role is a great opportunity for an organised and proactive administrator who enjoys supporting others and being part of a friendly, collaborative team. You will also enjoy working with and supporting volunteers, helping to spark new ideas, create great experiences and build a real sense of community and belonging along the way. You’ll be passionate about creating and supporting the development of volunteer communications and storytelling to inspire others to get involved.

You will be comfortable using Microsoft 365 tools such as Outlook, Teams, Word, Excel and Forms and will bring a flexible, can-do approach to your work. Above all, you will value inclusion, accessibility and team work, and will be committed to learning, growing and contributing to an open, supportive and sustainable community.

Please see the Job Decription below for more information.

The Policy and Convening Manager helps drive the Foundation’s mission to improve urban health by shaping how the organisation influences policy and decision-making. The role sits within a Policy and Influencing function that works closely with programmes teams to turn evidence from funded projects into strong networks, higher visibility and meaningful policy impact. 

The Policy and Convening Manager develops influencing strategies based on the insights from Impact on Urban Health programmes, builds coalitions and leads a new cross-programme approach to convening – including showcasing evidence from the Foundation and its partners, and delivering targeted policy-focused events. The role involves experimenting with new approaches to deliver impact, spotting opportunities to influence, and leading investment partnerships with a policy angle, which may include commissioning research or designing campaigns. 

The Policy and Convening Manager works with the Head of Policy and Influencing on engagement with key parliamentary and governmental stakeholders and collaborates with Communications colleagues to create impactful policy communications. 

Key Responsibilities

• Working with the Head of Policy and Influencing, develop and deliver compelling influencing strategies for our Urban Health programmes. 
• Lead on development of a new policy convening strategy, encompassing our approaches to building coalitions, delivering policy events, and platforming the work of our funded partners. 
• Develop, lead and manage through our partnership life cycle a portfolio of investment partnerships with a particular influencing focus within these programmes.
• Act as a source of policy expertise and political insight for colleagues across the organisation, proactively briefing on key political events and policy developments.
• Lead horizon scanning to identify proactive and reactive influencing opportunities, and deliver this activity in partnership with internal and external colleagues.
• Working closely with Communications Managers, develop and deliver impactful communications to influence.
• Bring a diversity, equity and inclusion lens to all our policy and influencing activity, whether in how we work with our partners or in our own systems and processes.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Attributes

• The ability to develop expertise and familiarity with different policy areas quickly.
• Strategic thinking and a strong entrepreneurial approach – being able to spot and distil areas of influencing opportunity within complex programmes of work.
• Excellent interpersonal and networking skills at all levels.
• Enjoys working in places with a clear and ambitious mission, a matrix structure and ways of working that challenge the norm.
• Willingness to prioritise diversity, equity and inclusion in all our work. 

Knowledge, Experience and Qualifications: 

• Experience working in public affairs and policy in a UK setting, with impact on policy making in Westminster Parliament and/or the devolved administrations (essential)
• Experience developing impactful influencing strategies and delivering activity to achieve these strategies (essential)
• Experience in developing and delivering impactful policy events(essential)
• Experience working with coalitions for policy change (essential) 

Benefits

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Fundraising Events Executive

Location: The Twickenham Stoop, London (hybrid working: four days office-based, one day remote)
Contract: Permanent
Working Pattern: Full-time, with flexibility to work weekends and occasional evenings to support matchday and event commitments.

About Harlequins Foundation

Harlequins Foundation uses the power of sport to inspire positive change in communities. Through a range of innovative programmes, the Foundation supports individuals of all ages and backgrounds to improve their physical and mental wellbeing, develop new skills and create lasting opportunities. Working alongside schools, community groups, partners and supporters, the Foundation is committed to making a meaningful difference both on and off the pitch.

As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join a passionate team dedicated to delivering memorable experiences that engage supporters and generate vital income to support community programmes.

About the Role

The Fundraising Events Executive will play a key role in supporting the planning, coordination and delivery of the Harlequins Foundation's events programme. Working closely with the Head of Programmes, Partnerships and Events and the Partnerships Manager, you will help deliver engaging, high-quality events that raise awareness, strengthen stakeholder relationships and generate fundraising opportunities.

Acting as a first point of contact for supporters and fundraisers, you will provide excellent stewardship and administrative support while helping to ensure events are delivered professionally, safely and efficiently. This is a varied, hands-on role that combines event planning, supporter engagement, logistics coordination and on-the-day delivery.

This opportunity would suit a highly organised, proactive and people-focused individual who enjoys working in a fast-paced environment and is passionate about creating exceptional experiences for supporters, participants, partners and the wider community.

Key Responsibilities

• Support the planning and delivery of a range of fundraising and engagement events.
• Coordinate event logistics including venues, suppliers, equipment and communications.
• Support the smooth and professional delivery of events and fundraising activities.
• Act as a key point of contact for participants, supporters and fundraisers.
• Deliver outstanding supporter care and stewardship from registration through to post-event follow-up.
• Coordinate Foundation activity at key fixtures and fundraising events, including auctions and supporter engagement activities.
• Maintain accurate supporter and event records within CRM systems.
• Work with colleagues to promote events and maximise participation.
• Research and identify new fundraising event opportunities.
• Gather feedback and event insights to continually improve supporter experience and event delivery.
• Support volunteers, ambassadors and stakeholders involved in Foundation events.

Key Requirements

• Experience supporting or delivering events, ideally within the charity, sports or community sectors.
• Strong customer, supporter or stakeholder engagement experience.
• Experience coordinating volunteers and working with a range of stakeholders.
• Excellent organisational skills and strong attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience using CRM systems, such as Salesforce, would be advantageous.
• A proactive, flexible and positive approach with a willingness to get involved in all aspects of event delivery.
• A collaborative team player who enjoys building relationships and creating positive experiences for others.

Our Commitment to Inclusion

At Harlequins Foundation, we believe that diverse perspectives strengthen our organisation and help us better serve our communities. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive recruitment process, including making reasonable adjustments where required.

We recognise that great candidates do not always meet every requirement listed. If you are excited by this opportunity and believe you can make a meaningful contribution to the Foundation, we encourage you to apply. We value transferable skills, potential and lived experience, and would be pleased to hear from you even if your experience does not align perfectly with every aspect of the role.

Recruitment Process

Please note: we will be reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible, as interviews may be arranged before the closing date.

Help create a place where people feel welcome.

At Likewise, we believe that places matter.

Every day our Community Hub is used by clients, community members, volunteers, students, partners and staff. People come here for support, community activities, therapy, learning, work, a cup of tea or simply to spend time with others. The way the Hub feels and functions has a real impact on people's experience. 

We're looking for someone to take ownership of the spaces, systems and practical coordination that help everything work well.

This role combines facilities, operations, coordination and community in a way that's quite unusual. You'll look after the day-to-day running of our building, support the wider organisation, coordinate room hire, oversee health and safety, improve systems and help create an environment where people feel welcome and colleagues have what they need to do their best work.

You'll probably enjoy this role if you like creating order, improving how things work and taking ownership. You're someone who notices what needs attention, whether that's a space, a process or a practical problem, and enjoys sorting it out. You get satisfaction from helping things run well and from creating places where people enjoy being.

Likewise is a community-centred mental health charity based in Camden. We believe people thrive through meaningful relationships, supportive communities and opportunities to contribute. We're also trying to build a different kind of organisation—one that values trust, autonomy, learning and shared responsibility. People here are encouraged to think for themselves, contribute ideas and take ownership of their work. 

This role would suit someone with experience of coordinating an office, community space, workplace or similar environment who enjoys balancing practical organisation with working alongside people. If that sounds like you, we'd love to hear from you.