Area operations managers jobs

The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance to ensure a first-class supporter experience.

As the Fundraising Operations Executive, you will primarily work as part of a small team to deliver essential fundraising operations activities ensuring excellent customer service, accurate records and reporting, and maintaining high levels of compliance. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also assist with enquiries and supporter stewardship activities as required.

 

This role is offered on a part-time basis 17.5 hours per week.

 

Key Responsibilities:

 

Donation processing

· Ensure accurate data entry within CRM Salesforce, related to all campaign types, to include: In memory, Fundraising, Sporting Events, Direct Marketing Campaigns and unsolicited gifts; ensure accurate coding of online fundraising pages.

· Comply with policies and guidelines to handle cheques, cash, and vouchers, liaising with Finance team where required.

· Ensure accurate administration related to Standing Order payments, direct debits instructions, ensuring amendments, cancellations and new instructions are correctly handled.

· Ensuring ‘in aid of’ and gift acceptance policies are adhered to.

Supporter administration & compliance

· Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid, FR codes of Fundraising Practice, Gambling Commission, and the Data Protection Act.

· Undertake a range of administrative duties including management of internal email enquiries; incoming post management; mailing order materials related to funeral collections, fundraising merchandise, and general health information; scanning, printing and archiving of documents.

· Ensure financial compliance activities such as refunds, income reversals and recoding are correctly administered; ensuring Salesforce CRM is updated with supporter details with a high level of integrity; ensure Gift Aid administration compliance such as recording of declarations, correct storage and compliance checks are undertaken. 

 

Knowledge, skills and experience needed:

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Experience of customer care or fundraising in the charity sector.

· Experience of handling queries and complaints in administrative role.

· Excellent written and spoken communication skills.

· Good level of skills in CRM/database management skills.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Ability to remain calm under pressure.

· Confident and engaging telephone manner.

 

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £12,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the7th June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and more than a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and it is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our Jobs page).

The Unifrog platform

Over the last 12 years, the Unifrog platform has grown enormously from its starting point as a simple tool to help students pick their UK university courses and apprenticeships. It now helps young people from 4 years old up to explore their interests, record the great things they’ve done, compare every post-16 and post-18 course in the UK and every undergraduate programme taught in English in the world, find and organise work experience, and draft their application materials. The platform also helps teachers and career advisers to guide students every step of the way, makes it easy for parents to explore the platform via their own accounts, and helps employer and university recruitment teams to interact directly with students. 

We have a long list of exciting projects for the platform, always aiming to get us closer to achieving our mission. We are looking for someone to join Unifrog’s team to help us continually improve the platform’s existing tools, and to also develop new ones. 

What you’ll do

You’ll work on improving the platform itself, mainly how data feeds into our platform and makes it work behind the scenes, as well as maintaining and improving the processes that drive our development cycles. 

Your responsibilities will include:

• Dev cycle administration

  • Owning our dev cycle administration from beginning to end, across Productlane and Linear. This includes:

    • Managing inbound product requests that have been logged on our Productlane account;

    • Updating Linear with developments that we aim to work on, are working on, or have launched;

    • Communicating updates to the team, including writing and sharing changelog posts, and creating clear documentation for changes that have gone live.

  • Testing functionality for upcoming or newly released changes to the platform.

  • Liaising with the team members for whom new developments are most relevant, to ensure that they have fed into plans for upcoming changes, and are happy with changes that have gone live.

• Troubleshooting platform functionality issues
  
  Investigating then answering questions about platform functionality that are raised by our partner-facing teams.

• Point person for two technical integrations
  
  Becoming the point person for questions about the platform’s technical integrations, specifically SSO, and Wonde (MIS integration).

• New data projects
  
  Supporting projects that improve how data feeds into the Unifrog platform, for example, scoping the requirements for changes to our tool that allows teachers to make bulk updates to student information.

You’ll become an expert in:

• How the Unifrog platform works behind the scenes, with a particular focus on how complex datasets feed into the platform and power our tools;

• Technical tools that are vital for school partners (e.g. SSO and Wonde);

• The needs of all our different user types, including students, teachers, school groups, universities, employers, and parents;

• How to navigate the platform as a user of each type;

• Finding opportunities to improve our platform, particularly when data processing is key to success.

• How our development process works, our product tech stack, and what is needed to make sure it runs as efficiently and effectively as possible;

 

You’ll be part of the team that:

• Collates feedback on the platform, deciding which changes to move ahead with, and how;

• Translates user feedback into clear, actionable requirements;

• Investigates potential bugs and comes up with suggested solutions;

• Communicates platform changes to the Unifrog team;

• Answers queries about the platform from colleagues.

 

Working together

You’ll regularly be working with:

• The Platform and Data Manager, who will support you in your development administration and project responsibilities;

• The Data team, of which you will be a part, alongside whom you will work to maximise the impact of your projects;

• Unifrog’s two co-founders, who lead on the development of the Unifrog platform;

• User-facing colleagues, to understand what our users are asking for, as well to let them know what things have changed on the platform.
   

You will be line-managed by the Platform and Data Manager.

 

Skills and characteristics

We are looking for someone who is:

• An independent worker: You enjoy collaborating with others, but you also thrive taking charge of your own work and projects. You are proactive about getting things done, and update people on what you’re working on rather than needing to be asked for your news.

• A systems thinker: You enjoy finding ways to make processes work better and more efficiently. You would be able to quickly get comfortable using specialist tools like Linear and Productlane, and then use them to keep things organised.

• Great attention to detail: You’re the type of person who notices the small things, and takes pride in being accurate and specific. You are assiduous whether you are double-checking a data upload, or writing a full and precise set of requirements for a development request.

• Diligent: Our platform is complex and has many different sorts of users. You’re the type of person who enjoys getting to the bottom of issues, and meticulously testing things from all angles.

• Analytical and proactive: You’re comfortable looking at data to solve problems, whether that’s figuring out why an integration failed or evaluating which areas of the platform receive the most feedback.

• Straightforward communicator: At Unifrog we try to communicate as clearly and straightforwardly as possible, avoiding jargon as much as we can. You can explain technical issues clearly to non-technical colleagues and turn user feedback into clear requirements for our engineers.

 

Preferred Experience

2+ years of experience in any of the following roles (or similar) is preferred, but not required.

• Product Operations

• Technical Project Management

• Technical Support 

Benefits 

On our jobs page you’ll find a full list of the benefits we offer our team, including:

• Mission focussed
  Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Growing company
  Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Growing individually
  Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Have impact
  Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £40,000 - £45,000 per annum (Grade B), depending on experience.

• Full time.

• Work remotely or in our London or Edinburgh offices.

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.

• Start date: as soon as possible, though we will be flexible for the right candidate.

• This position is advertised as ‘Junior Product Operations Specialist’, though internally it will be referred to as ‘Product Operations Lead’.

• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process  

• Deadline: 10:00am (BST) on Monday 8th June 2026.

• We may need to close applications early if we receive a lot of interest. As long as you’ve already started applying, we’ll give you 48 hours’ notice of the deadline changing - so if you’re thinking of applying, please start an application so we can keep you updated. 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. 

Please note:

We do not review CVs at this stage of the application process so please be as specific as possible about your experience.

Do not use AI to generate your answers – we compare answers to AI generated answers, and through reviewing lots of applications we quickly spot what's been generated by AI.

• Tell us about a time you used data to identify a bottleneck, evaluate performance, or improve a process. (250 words)

• Tell us about a time you had to investigate a complex technical issue. (250 words)

• With reference to examples of your recent experience, what else would make you an excellent candidate for this role? (250 words)

Stage 2: Task

• 1 week to do a set of tasks that we’ll give you if you pass the first stage.

• Tasks will be sent out after the application deadline. 

Stage 3: Video call interview (1 hour) ��️
 

• Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)

• Video interviews will take place w/c 22nd June 2026.

Inclusion and diversity at Unifrog

How we communicate:

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

Embedded EDI:

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

Recruitment processes:

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

About Chapter One 

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!

About the Role

Chapter One is seeking a Bradford Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year. 

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around West Yorkshire. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year.

There are plans for future expansion in Bradford so the role may grow, in time.

Key Responsibilities: 

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.

• Install, setup and maintain Chapter One equipment in participating classrooms.

• Organise and conduct initial teacher training and follow-up.

• Ensure a smooth initial launch of Chapter One’s programme in every classroom.

• Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.

• Liaise with colleagues performing technical and volunteer support roles.

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.  

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.

• Create regular data summaries for all participating classrooms.

• Lead annual review meetings for senior leadership at participating schools.

• Support programme monitoring, evaluation and research as required.

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.

• Liaison with corporate partners as required.

• Weekly communication and status updates with Senior Programme Manager(s) and wider team.

• As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme. 

We are looking for applicants with the following essential qualities:

• Highly motivated individual with excellent interpersonal and organisational skills. 

• Proven track record of working at a senior level in education, project management or a related field. 

• Proven strength in both written and verbal communication. 

• Highly IT literate, with excellent computer skills, able to troubleshoot software and technical  hardware issues, adept with Google suite and Microsoft Teams.

• Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.

• Proven ability to work independently. 

• Self-starter and quick learner.

• Ability to adapt and embrace a changing environment. 

• Ability to drive and access to a car for work purposes.

Ideally, applicants will also have the following desirable qualities:

• Two years of teaching/education experience with primary age children.

Please note that this role covers West Yorkshire, currently Bradford, Leeds and Keighley.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Explain your relevant experience and why you’re interested in this role at this point in your career.

2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.

3) Explain how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check.  Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Shortlisting and phone screens are likely to take place week commencing Monday 8th June.  For successful candidates, interviews are likely to begin week commencing Monday 15th June.

Job Title: Assistant Store Manager

Location: Orpington

Salary: £21,921.20

Weekly Hours: 30

Reference: YMC1196329

Are you an experienced retailer?

Do you want to try a new type of retailing in Charity where you can support and deputise for a Store Manager raising money to help change young people’s lives?

You will work alongside paid staff and volunteers, proud of everything you achieve together at the heart of your local community and raise money for an amazing charity. If this excites you then we have a fantastic opportunity in our  store.

As an Assistant Store Manager, you will play a key role in the stores success. You will be highly organised with experience of merchandising, stock rotation and excellent customer service. You will work effectively and efficiently to maximise income for the shop and promote the work of YMCA within the local community. You will deputise for the store manager when needed and work in an environment that presents challenge and meaning.

Why join YMCA England & Wales?

You will have the opportunity to work in a role that is varied and stimulating, supporting the manager and shop team to represent and serve your local community. You will get real autonomy working with your Store Manager using your entrepreneurial skills to raise money and represent YMCA in your area.

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England & Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

As an employer committed to inclusivity we welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.

About the role:

Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:

• Managing office facilities, leases, and contracts across our head office and nine regional sites.
• Overseeing IT systems and supplier contracts to ensure reliability and security.
• Leading on contract negotiation and supplier management.
• Managing a central administration budget.
• Overseeing our fleet of 80 leased vehicles (with support from a Fleet Administrator).
• Improving efficiency of our systems, processes, and ways of working.
• Project managing office moves and operational projects.

This is a hands-on role with real responsibility and variety.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.

• A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.

• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.

• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.

• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions

• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu

• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply, please send your CV and a covering statement explaining why you’re a strong fit and meet the criteria for the role to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

• Interviews will take place in Leatherhead
• If you require any adjustments during the interview process, please let us know
• An enhanced DBS check is required

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Head of Operations and People

Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? 

Energetic, yet calm and composed at a senior level? If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!

This is an exciting opportunity to take on a senior leadership role, where no two days are ever the same!

As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.

Position: Head of Operations and People

Location: Tilbury, Essex (Until the youth zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association)

Salary: £40,000 to £45,500 (dependent upon experience) with 33 days

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the youth zone opens) Access to the organisations Talent Academy; bespoke training and mentoring

Closing Date: 12 noon on 5th June 2026. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

First Stage Interviews: Online – 16th July 2026

Second Stage Interviews: 23rd July 2026 at a location local to Tilbury

About the Role

During the pre-opening phase, the role will focus on developing the youth zones back-office functions, undertaking all necessary tasks, planning and preparations to ensure we are fully operation at opening. This will include setting up the HR function ahead of recruiting the wider team and supporting staff wellbeing, development, and compliance.

The Head of Operations and People role is a key position at the youth zone. When open, as part of the Senior Management team, you’ll lead and manage the back-office functions, ensuring the team deliver the best possible service to the thousands of young people who rely on the organisation.

We’re looking for an experienced and professional operational manager who can manage multiple teams and being the go-to person for ensuring the environment is safe, welcoming, and efficient, so the frontline teams can focus on delivering life-changing experiences for young people.

In this role, you’ll also serve as the secretariat for the Board of Trustees and oversee monthly payroll administration.

This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!

Key responsibilities include:

• Day to day operations
• Recruitment and HR management
• Compliance and legislation
• Financial and support function management
• Management and staff development
• Leadership and networking
• Safeguarding

About You

We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community.

You will have experience of:

• Working in a senior administrative and operational management roles within a busy office environment, including line management responsibility for large and varied staff teams.
• HR functions, including HR practices, procedures and policies.
• Basic finance administration processed, including payroll, accounts work and budget management.
• Providing high-level support to Boards, Chief Executives and external stakeholders, including partnership working, contracts, and service agreements and commissioning.

You will have proficient IT skills with an understanding of Office 365 and relevant support systems

If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you!

About the Organisation

Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe.

With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people

aged 8 – 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027.

This is passionate, properly funded youth provision, with no ifs or buts. It’s about giving young people a chance to shine in an environment where they can be themselves.

It’s about opportunity.

Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Operations, People, People and Operations, HR, Human Resources, Personnel, HR and Operations, Head of Operations, Head of People, Head of People and Operations, Head of HR, Head of Human Resources, Head of Personnel, Head of HR and Operations.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

About Designability

Designability is a national innovation charity advancing inclusive design across the UK.

The world is full of barriers for disabled people because society is not designed with everyone in mind. For disabled people, those barriers can take away things that everyone deserves: freedom, confidence, and opportunity.

But it doesn’t have to be that way — not if we design and build differently. And that’s where we come in.

By collaborating with disabled people, we dismantle unfair barriers and turn lived experience into practical, creative solutions that unlock everyday independence. From prototypes to sketches, and from problems to solutions, we engineer products and services that make the inaccessible accessible — and we help brands, other charities and designers do the same.
We are at an exciting point in our nearly 60-year history. We have launched our biggest ever research project — The Unfair Index — exploring everyday barriers disabled people face. We will be launching a new international award winning, world-first product — The Accessible Pushchair. And we continue to deliver our flagship service, the Wizzybug Scheme, providing free powered wheelchairs to very young disabled children across the UK.

The Role

We are seeking a highly organised individual to support the day-to-day administrative functions across finance and operations. This is a varied role suited to someone who is detail-oriented, commercially aware, and confident managing multiple priorities in a busy environment.

Key tasks

Finance

· Control and monitoring of the finance inbox

· Manage the purchase and sales ledgers, accurately processing all associated transactions

· Processing incoming donations from various sources and accurately maintaining records

· Support and assist with month and year end processes

· Monitoring and maintaining data and records 

· Ensuring strict adherence to financial controls, processes, and internal procedures

Operations

· Manage and keep up to date the operations annual calendar of activities and compliance requirements

· Liaise with and co-ordinate all external contractors, including utility companies and RUH Estates, to ensure Designability meets all legal requirements and premises remain fully operational and compliant

· Support the staff member responsible for IT, including IT asset and software tracking and administration

· Support the relevant team member with GDPR compliance, including tracking data held

· Assistance with operations administration as required

General

· To conduct such other duties as may be required by the organisation from time to time

· Willing and able to undertake work outside normal hours and to travel as required

· Supporting and collaborating with colleagues across the organisation to achieve our charitable purpose

· Prepared to take on a range of tasks as needed to support the organisation’s work

About you

The successful candidate will have a natural aptitude for numbers, strong organisational skills, and the ability to work collaboratively across different areas of the business. This role requires a high degree of accuracy and attention to detail, helping to ensure that Designability remains compliant. You will be driven by achieving excellence in your work, underpinned by demonstrating Designability behaviours every day: Reflective, Tenacious, Collaborative, Curious and Honest.

If you enjoy variety, take ownership of your work, and can confidently support both financial and operational activities, this could be the new job for you.

Terms of Employment

All applicants must be willing to undergo safeguarding checks, including checks with the Disclosure and Barring Service and employment references. 

All applicants must have a legal right to work in the United Kingdom without the need for visa sponsorship - Designability is not able to provide visa sponsorship at this time.

Benefits that come with working for Designability

Looking after its employees is important to Designability. To find out what benefits we currently offer to our team, please visit our website. 

Designability is a Real Living Wage and Disability Confident Employer. We are committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for individual roles; through a process that is fair, open, consistent and free from bias and discrimination.

All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. As a Disability Confident Employer, we are committed to making reasonable adjustments.

‘Offer an Interview’ Scheme

Designability welcomes applications from disabled applicants and is committed to offering an interview to disabled applicants who meet the essential criteria for the role, as set out in the job description.  If you wish your application to be considered under the ‘Offer an interview’ scheme’, please indicate this in your covering letter

Recruitment Timeline

1. Applications open: 19th May 2026

2. Applications close: 9th June 2026

3. Interviews will be held online and/or in person at our Bath office at a mutually convenient time.

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit thepage.

ABOUT THIS OPPORTUNITY

Are you a driven procurement professional ready to make a real impact across a dynamic and growing Federation? We are seeking a highly capable Procurement and Contracts Manager to lead and deliver compliant, high-quality procurement activity that supports our academies to thrive.

MAIN AREAS OF RESPONSIBILITY

You will play a key operational role in delivering compliant, high-quality procurement activity across the Federation. With a focus on strategic sourcing & tendering, you will focus on, lead and manage end-to-end procurement exercises, including regulated FTS tenders and framework-based awards, maintain oversight of the procurement pipeline, and actively support academies in selecting and using compliant procurement routes. The role has a strong emphasis on forward planning, market engagement, regulatory compliance, and practical academy support to reduce risk and avoid reactive or non-compliant procurement activity.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Minimum Level 4 CIPS qualification
• Public sector experience (at least five years in a similar role)
• Strong experience delivering regulated procurements, including FTS tenders
• Proven use of public sector frameworks and DPSs
• Ability to advise stakeholders on compliant procurement routes
• Solid understanding of framework structures, call-offs, and mini-competitions
• Strong knowledge of public procurement regulations and best practice
• Experience supporting academies or devolved organisations
• Demonstrated contract management experience
• Analytical skills and ability to interpret data
• Excellent stakeholder engagement and communication skills
• Ability to manage multiple priorities effectively
• Strong IT skills, including MS Office and procurement systems

For a full job description and person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Wiltshire Citizens Advice is looking for motivated and collaborative people to help shape and develop our advice services during an exciting period of growth and change. 

We are recruiting up to 1.5 FTE Service Managers to lead different parts of our service portfolio. Rather than recruiting to fixed roles, we are looking to appoint people with complementary strengths and shape responsibilities around the experience of successful candidates.

We welcome applications from both experienced managers and people looking to take the next step in their career who can demonstrate leadership capability, initiative and a commitment to high quality services. 

We are particularly interested in candidates with experience in one or more of the following areas:

Outreach and Partnership Development

You may have experience developing community services, building partnerships or improving access for local communities. This part of the role focuses on outreach delivery, stakeholder engagement and strengthening relationships across Wiltshire.

A technical advice background is not essential for this portfolio.

Casework and Debt Services

You may have experience managing advice or casework services, particularly within debt or specialist advice. This part of the role focuses on service quality, performance, staff support and continuous improvement.

Experience within advice services and/or debt advice would be highly desirable for this portfolio.

About you

We are looking for people who:

• Have experience coordinating services, projects, people or operational activity.

• Can build positive working relationships with colleagues and external partners.

• Are organised, adaptable and able to manage competing priorities.

• Have the confidence to support improvement and contribute ideas.

• Are committed to delivering accessible, high-quality services.

• Share the values and aims of the Citizens Advice service.

Previous management experience is welcome but not essential if you can demonstrate the skills and potential to succeed in the role.

An exciting opportunity has come up to oversee the operational management and delivery of our burgeoning volunteer-led music and mental health charity. We are looking for a new Community & Operations Lead who has a track record of working holistically and empathetically in line with best practice to effectively manage and grow our services at an operational level; support the ongoing safe recruitment and retention of volunteers through our volunteer pathway; build and support community engagement; manage our two studio sites; and design, develop and manage exciting projects informed by our community members’ vision in collaboration with the Strategy & Fundraising Lead.

Our new Community & Operations Lead will be a calm and reassuring presence with a track record of facilitating positive working relationships, co-productive and person-centred approaches, and intersectional working in order to support our work addressing local health inequalities and reducing the health, social and financial barriers to creativity and support that local people face.

Seed Studios is a music and mental health charity based at Old Trafford Wellbeing Centre and Broomwood Community Wellbeing Centre working with adults aged 18+. From our centres, we support positive mental health and culture in Trafford through...

• our weekly volunteer-led Community Music Wellbeing Workshops, in which adults learn new instruments and disciplines in sessions proven to improve confidence, skills, connections and mental & emotional wellbeing
• our 1-to-1 music tuition and peer support which compliments support that individuals receive from our Trafford, Manchester and Salford health partners
• our inspiring and community-building events such as Open Mics and our annual Celebrate Seed Studios event
• our innovative partnership programmes, like our monthly workshop series with older adults charity String of Hearts, and our fortnightly In Harmony workshops in partnership with Dementia Disco and Trafford Choices.

In 2025, We enabled over 800 hours of free volunteer-led sessions with an annual footfall of over 2500 as well as 24 hours of free, 1-to-1 music tuition support for referrals from our health partners every month.

Key responsibilities:

1. Main Purpose of the Job

• To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.

• To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.

• The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.

• Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.

• Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.

• Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.

• Working with the conference department to identify relevant topics for panel meetings and conference events.

• To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.

• To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.

• To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.

• To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.

• To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.

• To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.

• Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.

• Ensuring AvMA panel template letters and documents are updated

• From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.

• To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.

• To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.

• To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.

• To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.

• To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.

• Any other duties associated with the role.

2. Skills and Experience

Administration of the AvMA Panel

The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.

AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.

Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.

Assessment of new applications, interviews and dealing with correspondence

The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.

The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.

The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role. 

Reaccreditations

Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.

AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards. 

AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.

Other AvMA Panel assessments

In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.

Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member.  The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application. 

There are about 5 applications for changes of firm rising to a maximum of 10 per annum. 

Interim Reviews

From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely. 

There are about 3 interim reviews per annum, currently not exceeding 6. 

3. Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.

• To undertake other duties commensurate with the post as may be required.

• Deputise for the Head of Events when necessary 

Project Manager – National Cycle Network

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Manager – National Cycle Network

East of England

£33,265 per annum (pro rata for part time)

Ref: 176REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid based in the east of England, Essex, Suffolk, Cambridge, Bedfordshire, Hertfordshire, Norfolk.

ABOUT THE ROLE

This is an exciting opportunity to join the Walk Wheel Cycle Trust as our new Project Manager - National Cycle Network, working within the Delivery Team to lead the successful delivery of active travel infrastructure projects.

We are looking for someone with exceptional project management skills and the ability to build and maintain strong relationships with a wide range of stakeholders. While some technical knowledge of active travel is important, the focus of this role is on leading complex projects, coordinating teams, and driving collaboration to achieve sustainable, high-quality outcomes.

As Project Manager - National Cycle Network (Network Development Manager), you will oversee the planning, delivery, and evaluation of projects that enhance the National Cycle Network (NCN) and related infrastructure. You will combine strategic thinking, stakeholder engagement, and project leadership to make a real impact.

 

Key Responsibilities

• Lead project delivery: Manage active travel infrastructure projects from concept through design, construction, implementation, and evaluation—ensuring alignment with organisational goals and compliance standards.
• Coordinate teams: Provide day-to-day leadership for interdisciplinary project teams, fostering collaboration and accountability.
• Build strong relationships: Engage and influence key stakeholders—including landowners, local authorities, and volunteers—through clear communication, evidence-based reporting, and presentations.
• Community engagement: Plan, organise, and attend engagement activities to ensure projects reflect local needs and encourage participation.
• Strategic contribution: Help shape the future of the National Cycle Network by contributing to long-term planning and vision development.
• Monitor and report impact: Analyse and present quantitative and qualitative data to demonstrate progress and outcomes.

This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust.

This role is ideal for someone who enjoys:

• Delivering active travel projects that will enable people to walk, wheel and cycle more easily.
• Building relationships with colleagues and stakeholders.
• Having the ability to influence active travel infrastructure in their local area and across the country.
• Learning topics across a broad range of disciplines.

ABOUT YOU

We ask that you have experience in the following areas:

• Proven ability to manage infrastructure projects, applying recognised project management frameworks to deliver on time, within scope, and to a high standard.
• Skilled at building and maintaining positive relationships with a wide range of partners, including local authorities, landowners, contractors, and community groups.
• Experience contributing to long-term planning and vision-setting and working collaboratively across interdisciplinary teams.
• A practical understanding of active travel infrastructure principles, with awareness of spatial and transport planning considerations.
• Ability to interpret and apply best practice in active travel network design, and familiarity with health and safety legislation and construction regulations.
• Experience in analysing and presenting quantitative and qualitative data to demonstrate project progress and impact.
• Exposure to opportunity generation, bid writing, and budget preparation would be an advantage.

WHAT WE OFFER

In return you will enjoy flexible hybrid working that’s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive.

Wellbeing 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary 

Family Friendly 

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 14 June 2026

• Interviews will be held via Microsoft Teams during the 22nd or 23rd June 2026. To apply, please complete our online application form. 
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Our Values

We are always learning 

Championing equity

Taking ownership

Delivering Together

Title: Reserves Manager - West

Status: Permanent – Full time / 35hrs per week

Salary: £35K per annum pro rata

Location: Various – Cumbernauld Office in immediate term

Closing date: Friday 5th June, noon

The Role:

The role provides operational leadership across a defined operational area of the Trust’s reserves, ensuring land management, people management and community engagement to deliver strong conservation outcomes. The post oversees planning, delivery and quality assurance of reserve and project work, ensuring compliance with policies, health and safety and regulatory requirements. The role involves leading and developing the local team, managing budgets, mitigating risks and utilising ecological data to inform evidenced based decision making to support long-term site and project development. Through this combination of leadership and operational oversight, the role helps safeguard the Trust’s reserves and advance its conservation mission.

Main objectives:

Land management and project delivery
Manage wildlife reserve operations across the West Reserves Management Area, including conservation and land management and monitoring of 3,700 hectares across ten wildlife reserves with a range of habitats, including blanket bog, heaths, fens, freshwater lochs, woodlands within the temperate rainforest zone, and a range of montane vegetation communities.

Representation and stakeholder engagement
Build and maintain positive relationships with landowners, volunteers, contractors, communities and interested parties. Represent the Trust professionally at local, regional and national events and meetings, and proactively manage day‑to‑day issues with neighbours and partners.

People management and teamwork
Line manage and develop the operational area team, leading recruitment, induction and performance. Foster a positive organisational culture, support collaboration across teams, and act as the key local contact for members and volunteers. Help recruit, train and retain volunteers, and provide local operational insight to support fundraising, communications and policy work.

Information and operational management

Ensure that data management, documentation and reporting adhere to legal and regulatory requirements and comply with internal policies and procedures. Maintain and review work programmes, risk assessments, project risk registers, reserve and project budgets and promote a strong safety culture within the operational team and with contractors and volunteers.

The successful candidate will ideally:

• HND in environmental conservation or similar (essential)
• Degree / post graduate qualification in environmental conservation, countryside management or similar (desirable)
• Minimum three years in similar role – to include experience of management planning and coordinating practical conservation work (essential)
• Health and Safety legislation/procedures relating to outdoor working (essential)
• Evidence-based decision making (essential)
• Demonstrable experience of securing permissions and consents required for conservation and land management activities.
• Demonstrable experience of managing practical constraints while implementing conservation and land management activities, including ecological and archaeological mitigation measures.
• Demonstrable knowledge of Construction, Design and Management Regulations in context of conservation projects (essential)
• Demonstrable knowledge of the Environmental Authorisations (Scotland) Regulations (EASR)
• Experience of delivering upland conservation projects including peatland restoration, non-native conifer plantation felling, extraction and restoration, and /or native woodland planting and regeneration.
• Demonstrable experience of working within urban and rural areas of Scotland with specific reference to the challenges associated with managing land for wildlife conservation in these areas.
• Demonstrable knowledge of upland deer management and conservation grazing for nature conservation purposes.
• Demonstrable knowledge of conservation and land management to mitigate against wildfire risk. 
• Demonstrable experience of communicating the importance of maintaining and expanding healthy habitats for wildlife and people.

Closing date for applications: Friday 5th June, noon

Interviews will be held on: Wednesday 10th June

What we offer:

• Salary sacrifice schemes including Cycle to Work & Pension schemes.
• We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
• One Wellness Hour per week
• Enhanced Pension rate upon completion of probation
• Sick Pay Allowance
• Enhanced Maternity/ Paternity Leave
• Training and Development

The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

We Belong is a migrant youth-led charity fighting for equal and fair treatment of young migrants in the UK. Candidates with lived experience are welcome, as are those with a passion for social justice. You'll be joining an award-winning team dedicated to creating change for young migrants aged 16–25. 

The People and Culture Manager is responsible for overseeing and strengthening the organisation's people function, ensuring that staff are well-supported, processes are legally compliant, and that workplace culture reflects We Belong's values of lived experience, empowerment and inclusivity. The role requires both professional HR expertise and an understanding of how trauma, lived experience, and care considerations should inform organisational policies and staff management. 

Key Responsibilities 

• HR Strategy & Compliance develop policies, ensure legal compliance, reports to CEO and Board 

• Recruitment & Development lead inclusive hiring, onboarding, appraisals and workforce planning 

• Staff Welfare champion wellbeing through a trauma-informed, lived-experience approach 

• Employee Relations supports managers on performance, disciplinary and conflict resolution 

• HR Systems maintain accurate staff records, ensure data protection and streamline reporting 

Essential CIPD Level 5+, proven HR management experience (charity or lived-experience-led organisation preferred), strong employment law knowledge, trauma-informed practice understanding, and excellent communication skills. 

Desirable Experience in health, social care or community settings; knowledge of safeguarding frameworks; organisational change experience. Ability to handle sensitive and confidential matters with discretion. 

Inclusive: Enhanced training and development package 

Staff benefits: We Belong supports the holistic development of staff, which includes subsidised wellbeing provision. Employees also have access to a community of changemakers. 

Plus 3% auto enrolment pension contribution, in line with government criteria.