Board of trustees volunteer jobs

Put simply, there is nowhere else quite like it. Seven acres of park, playgrounds and Grade II listed community buildings, tucked into the heart of Bloomsbury, dedicated entirely to children and families and where no adult can enter without a child.

It has been this way since 1936 and our jobs and potentially yours, as our new Head of Estates, is to protect this sanctuary for children and young people for generations to come.

This isn’t your average Head of Estates role – it’s a role for someone that cares deeply about their work and someone who will thrive on the prospect of developing and protecting this iconic space for children and young people. The prospect of being able to see the tangible impact of your work in bringing joy to thousands of children and families across London, will hold huge appeal.

What you’ll be doing:

• Overseeing the day-to-day compliance, management and maintenance of our park, playgrounds, sports facilities, and Grade II listed buildings.
• Leading a small, multi-skilled Grounds and Facilities team — recruiting them, developing them, and building a culture they're proud to be part of.
• Overseeing contractors and capital works, from routine repairs to major building projects. 
• Sitting on the Senior Management Team to shape the charity's strategic plans.
• Looking after a grounds and facilities budget of c.£400K.
• Acting as one of four Designated Safeguarding Leads, because looking after this site 
means looking after the children in it.
 

Who we’re looking for:

• An inspiring leader, capable of galvanising and getting the best out of our small but agile team – you’ll thrive on managing people, seeing your team as your greatest asset.
• A systems person, who knows that quality systems and structures are key to consistent, high quality facility management
• Someone who sees the bigger picture but also knows how to balance this with a hands on operational approach when needed.
• Someone with an exceptional attention to detail – you’ll see things that others don’t, set standards at the highest level and help others understand why quality matters.
• An experienced facilities professional, capable of balancing the demands of managing a complex, public space and heritage site.
• A team player – someone with the conviction to own what they do but who also understands 
the value of working and learning from those around them.

Who we are

Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.

We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.

At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.

The role 

Support Through Court is establishing a legal advice clinic for money claim matters under £10,000, for a one-year pilot. Advice will be given to clients across the national service network who have been internally triaged to the clinic.

The role involves day-to day management of the clinic and supervising law students as they facilitate client appointments, conduct research and draft letters of advice. Clients will predominantly be supported remotely with occasional in-person appointments and advice “drop-ins” in the local area. You will train and supervise students to help them gain practical legal skills in a clinic setting, having final sign-off of completed letters of advice/oral advice to ensure clients receive an excellent service.

You will embed the legal advice offering of the clinic into the organisation, increasing and developing referrals from our national service network and supporting staff understanding of referral ability. 

Who we are looking for 

Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for access to justice, then we’re keen to hear from you.

You will be a qualified solicitor with at least 3 years PQE (ideally 5+) with an active practicing certificate. You will have experience managing students and/or volunteers and a commitment to supporting Litigants in Person. 

We are open to applicants wishing to take the role either on a full-time basis, or on a part-time basis as a job share. Please make it clear in your application whether you are applying for a full-time or part-time role. 

Interviews will be taking place on a rolling basis as applications are received. 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We  provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week

The Deputy Fitness Centre Manager is responsible for the operational management of TeamUCLGyms, ensuring all members have an excellent user experience across all sites. They have oversight of operational procedures, ensuring best practice and adherence to health and safety standards. They will lead from the front, ensuring fitness programming, exercise classes and personal training are of an exceptional standard. We pride ourselves on our inclusivity, and our ability to cater to all experience level and this role will help create an environment that is welcoming for all our site users.

What if your next archive didn't just preserve history—but helped shape the future?

At Union Chapel, our extraordinary archive sits at the heart of a place where heritage, music, faith and social justice come together. From 200 years of Nonconformist history to iconic gig posters and stories of local people striving for a better world, our collections tell the story of a community that continues to inspire change.

We're looking for an enthusiastic and experienced Archivist to lead the next chapter of this remarkable collection. Based in our purpose-built archive store and Reading Room, you'll care for and develop the archive, support volunteers, welcome researchers and visitors, create engaging exhibitions and interpretation, and build partnerships that ensure the collection continues to thrive.

This is an opportunity to combine professional archive practice with public engagement, creativity and community impact in one of London's most distinctive cultural organisations.

If you're a qualified archivist with experience in collections management, digital preservation and volunteer engagement—and you're passionate about making heritage accessible to everyone—we'd love to hear from you and discover how you could help bring Union Chapel's stories to life.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.

Job Title: Chief Operating Officer

Contract: Permanent

Salary: £65,000 per annum

Hours per week: 35 hours

Annual Leave: 25 days plus 8 bank holidays

Role Description

The COO is the Cathedral’s principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development.

Key Responsibilities

Strategic Leadership

• Lead the development of the Cathedral’s overall strategy to reflect the Cathedral’s Vision and Values.
• Ensure the effective implementation of the Cathedral’s masterplan and successfully deliver outcomes through the effective performance management of goals and objectives.
• Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning.

Safeguarding

• Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral’s safeguarding strategy.
• Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life.
• Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer.
• Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone’s responsibility.

Staff and Volunteers

• Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral.
• Develop a workplace culture and ethos that reflects the Cathedral’s values and enables and empowers staff and volunteers.
• Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development.
• Foster a collegiate, open, and collaborative environment across the Cathedral.
• Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all.

Cathedral Compliance and Operational Management

• Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes.
• Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding.
• Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws.
• Be accountable for reporting to the Charity Commission and Companies House.
• Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives.
• Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project.
• Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care.
• Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord.
• Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date.
• Ensure all data is protected and processed in full compliance with GDPR legislation.
• Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff.
• Support the Church of England’s Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero.
• Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements.
• Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate.
• Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose.
• Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels.
• Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives.
• Support the Dean in managing relationships with the 1327 Club.
• Ensure the effective management, use and future development of all the Cathedral’s assets.
• Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral’s risk register.
• Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation.
• Chair staff and management meetings.
• Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter.
• Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships.

Direct Reports

• Chief Finance Officer
• Cathedral Safeguarding Officer
• Human Resources Officer
• Visitor Experience Manager
• Volunteer Manager
• Marketing and Communications Manager
• Facilities Manager
• Shop Manager
• Pilgrims’ Kitchen Manager

Attendance Required at:

• Chapter Meetings
• Finance Committee
• Nominations Committee
• Risk, Audit and Review Committee
• Safeguarding Committee
• Health and Safety Committee
• Information Protection Group
• The Guild of St Edmund Committee
• Forum
• Annual Parochial Church Meeting (APCM)
• Enterprises Ltd Meetings
• Eco St Eds Committee
• Abbey of St Edmund, Reborn CIO
• Cathedral Administration and Finance
• Association (CAFA)conferences

Person Specification

Essential Qualities

• A proven track record of strategic leadership with successful
• delivery of projects and outcomes within an organisation of a similar size and complexity.
• Experience of working at board level or closely with boards.
• Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders.
• An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice.
• Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment.
• Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment.
• Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen.
• An understanding of safeguarding and the critical role it plays in protecting all people.

Desirable Qualities

• Previous experience as a COO or at a similar senior leadership level.
• An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting.
• A good understanding of best practice in charity governance.
• Experience of managing a heritage site.
• Experience working with volunteers.
• Experience in safeguarding best practice.

Knowledge and skills

• Ability to understand complex operational issues and develop creative and innovative solutions.
• Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally.
• Commitment to working efficiently and effectively, utilising technology and software as appropriate.
• Ability to develop and encourage a strong team ethos among staff and volunteers.
• Strong analytical skills and sound judgment.
• Experience of managing budgets.
• Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral.

Other criteria

• Empathy with the beliefs and ethos of the Christian faith.
• Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns.
• Commitment to the Cathedral’s purpose and vision, and to taking an active role in the Cathedral’s community, mission and outreach.
• A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period.

Additional Information

The role requires the post-holder to work occasional weekends, evenings and non-working days, as required for which time off in lieu will be given. The post-holder will undertake such other duties as may reasonably be expected. This document is accurate at time of publication but is subject to regular review and may change in line with the Cathedral’s requirements.

Closing Date: 9.00 am Monday 3 July 2026

Interviews: Wednesday 12 August 2026

ABOUT THE ROLE

The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.

JOB PURPOSE

The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

SPECIFIC ROLE DUTIES

Supporting the fundraising strategy

• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.

• Support the implementation of fundraising communications across channels.

• Support with small to medium size trust and grant applications, including horizon scanning.

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support activity, where relevant.

Email marketing

• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

The Fundraising Officer will oversee the planning, coordination, and execution of all fundraising activities and events. This role involves developing and implementing strategies to maximise donations and enhance donor relationships, in line with the Central London Samaritans' fundraising strategy. Responsibilities include engaging with individual donors, businesses, and community partners to secure financial support.

KEY RESPONSIBILITIES

• Collaborate with the Corporate Partnerships, Head of Branch Operations and Branch Director: Identify specific programs and funding priorities and organise targeted fundraising campaigns and events.
• Plan and Coordinate Fundraising Events and Campaigns: Oversee the planning and coordination of fundraising campaigns, events, and initiatives.
• Track and Process Pledges: Monitor, track, and process pledges made at events, ensuring records are regularly updated.
• Manage Online Donations: Oversee online donation activities, maintaining up-to-date records and ensuring relevant departments and donors are informed.
• Identify Funding Opportunities: Seek local and national funding opportunities and contribute to the development of the organisation's fundraising strategy.
• Manage Fundraising Income: Maintain reports, track donations, handle donor correspondence, and evaluate the success of fundraising activities.
• Identify Partnership Opportunities: Look for partnership opportunities for joint fundraising campaigns to expand the donor base.
• Represent Central London Samaritans: Positively represent the organisation in all aspects of work, adhering to its values.
• Additional Duties: Perform any other duties assigned by your line manager that are appropriate to your role.

ATTRIBUTES

Candidates should demonstrate:

• Fundraising Experience: Preferably, a demonstrable track record of fundraising or related activities
• Communication Skills: High standard of verbal and written communication skills.
• Organisational Skills: Ability to multi-task, stay organised, and prioritise workload
• Independence and Teamwork: Ability to work independently and as part of a team.
• Flexibility: Adaptable and flexible in working style, as this role will require evening and weekend work to attend events and meet deadlines.
• Relationship Building: Ability to communicate and develop relationships with volunteers, members of the public, and organisations.

The summary of responsibilities is neither exclusive nor exhaustive and responsibilities may vary from time-to-time in the light of changing circumstances and in conjunction with the post holder.

Hours of work:

The basic hours are 35 hours per week spread over five working days. Within these hours there may be need to work some evenings and weekend days, so flexibility is essential. The core responsibilities should be carried out during weekdays. The amount of out of hours work will be agreed on an ongoing basis.

Time off in lieu will be allowed in agreement with the Head of Branch Operations and in line with the staff handbook and the European Working Time Directive.

Limitations:

The post holder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director and the Chair of the branch’s Board of Trustees, who have discretion to delegate authority to the post holder and to withdraw it.

Equal Opportunities Policy:

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.

Interviews will commence immediately. Closing date: 29/07/26

Job Title: Operations Manager

Location: Office-based with drop-ins in local vanues in Lancaster and Morecambe

Working hours: Monday to Friday with occasional out-of-hours work where needed, with Time Off In Lieu (TOIL)

Salary: £34,275 per annum (full-time at 37 hours per week)

Annual leave: 28 days plus 8 days’ bank holiday

Pension: 5% employee contribution plus 3% employer contribution

Contract: 12 months’ fixed term, subject to extension dependent on performance and funding

Closing date for applications: Tuesday 11th August at 23:59 BST

ABOUT THE ROLE

This is a varied role leading a small but impactful charity. As our Operations Manager, you will lead a diverse team of volunteers, and work alongside a small staff team, to lead RAIS Lancaster’s work supporting asylum and refugees through drop-ins, office-based appointments, and projects.

You will work alongside our Senior Support Worker to deliver high quality and complex casework, and our Treasurer/IT Manager to assist with funding bids and monitoring and evaluation of our projects. You will be the front-facing staff member for our partnership work, and liaise with key stakeholders. The Operations Manager will also work closely with our Trustee Board on strategy and governance.

ABOUT THE CHARITY

RAIS Lancaster is a charity founded in 2017 to offer advocacy, information, and support to refugees and asylum seekers in our area. We are volunteer-led, with a small staff team of two currently. We currently offer five drop-ins a week for asylum seekers and refugees, in collaboration with partner organisations, in Lancaster and Morecambe. Each drop-in is staffed by paid and voluntary workers.

We also conduct support work for asylum seekers and refugees facing more complex issues in one-to-one appointments in our office at the Cornerstone in Lancaster, and accompany clients to appointments where appropriate to offer support and advocacy. As the needs of asylum seekers and refugees in our area change, we adapt and develop our work to support those we work with. We are expecting to soon be registered with the Immigration Advice Authority.

OUR VALUES

Inclusive - We aim to work with refugees and those seeking asylum. We are working hard to offer an equal voice and opportunities 

Solidarity - We work from a place of solidarity with those we support

Collaborative - We work with each other and those we come into contact with in harmony

Respect - We have respect for all those that we work with. We treat everyone - clients, volunteers, colleagues, partners and other organisations - with respect, recognising their contributions and strengths

APPLICATION PROCESS

Please read through our Recruitment Pack on the Charity Job website, which contains the Job Description and Person Specification. 

Please note: RAIS Lancaster is using anonymised recruitment for this application to remove bias in the selection process. Charity Job will anonymise applications automatically. Your personal details will be removed from submitted documents and your name anonymised in our application portal.

Please apply via the Charity Job Website with:

• Your CV 
• A cover letter (2 pages maximum)
• A completed Equal Opportunities Monitoring form

We ask that you do not use AI to write your cover letter so that we can see your written English skills.

Please read through the Person Specification carefully. Please provide evidence of as many suitable qualifications, experiences, and skills that you have in your covering letter. Address each item in the Person Specification and show evidence of when these skills, knowledge and/or experience were gained. This can be from paid work, volunteering, or life experience.

The deadline for applications is: Tuesday 11th August at 23:59.

Applications will then be shortlisted by our recruitment panel. If shortlisted, you will receive an invitation to interview.

Interviews will be held on Tuesday 18th August at the RAIS office at The Cornerstone, Sulyard Street, Lancaster, LA1 1PX.

If you are invited for interview and cannot attend on this date we may be able to arrange alternatives.

You will be asked to undertake a casework-related task as part of the recruitment process which will be provided on the day of the interview. Further details will be sent to those invited for interview with an opportunity to request reasonable adjustments. After the casework task, applicants will attend an interview with staff and Trustees.

If you have any questions regarding the application process, please email our current Operations Manager, Caitlin Luna. Her email address can be found on the final page of the Recruitment Pack. Please note that Caitlin does not work on Wednesdays.

Are you an experienced event manager ready to take strategic ownership of a flagship fundraising event with an established reputation and a seven-figure impact? 

Womankind Worldwide is looking for an ambitious and experienced Event Manager to lead our International Women's Day Gala - a prestigious event that brings together more than 400 leaders from the worlds of finance, law and business and raises over £1.2 million each year to support women's rights organisations and movements. 

This is far more than an event delivery role. You'll take strategic ownership of the Gala, leading its planning, delivery and future development. Working closely with our volunteer Gala Committee, sponsors, donors, suppliers and senior colleagues, you'll identify opportunities to grow income, strengthen partnerships, enhance the guest experience and ensure the Gala continues to evolve and thrive. 

We're looking for someone who: 

• Has significant experience leading high-profile fundraising, corporate or major events. 

• Can balance strategic thinking with meticulous attention to detail. 

• Builds strong relationships with senior stakeholders, sponsors and volunteers. 

• Is confident managing complex projects, budgets and multiple priorities. 

• Is passionate about using events to inspire supporters and maximise fundraising impact. 

At Womankind, you'll join a feminist organisation working alongside women's rights organisations and movements to advance gender equality. We offer flexible and hybrid working, a supportive team culture and the opportunity to make a tangible contribution to a more equal world. 

If you're looking for a role where you'll have genuine ownership, the opportunity to shape the future of a highly successful event and the chance to use your skills to support feminist movements globally, we'd love to hear from you. 

Passionate about democracy, education and young people? 

Young Citizens is a national citizenship education charity with nearly 40 years' experience inspiring active citizenship among children and young people. 

As curriculum and policy change accelerates, including Votes for 16 reshaping how young people engage in civic life – we're focused on ensuring active citizenship sits at the heart of how the next generation is prepared to participate in and protect a thriving democracy. 

About the role 

We're looking for a Programme Leader to join our Education Team as we embark on an ambitious new phase of growth. This is a unique opportunity to help deliver inspiring programmes to schools across the UK while developing the skills, experience and confidence to build a successful career in the social impact sector. 

Designed as a two-year development opportunity, this role is ideal for someone early in their career who is ready to take ownership, develop their leadership skills and make a tangible impact. You'll be trusted with responsibility from day one, encouraged to contribute ideas and supported to grow through hands-on experience. 

Over the two years, you will develop your skills and expertise: 

Within your first few months you'll be: 

• Leading delivery of one of our flagship programmes. 

• Running your own events and managing relationships with schools. 

• Confidently using Salesforce CRM to manage data and drive engagement. 

• Developing your project management skills through real responsibility. 

As you continue to grow you'll have opportunities to: 

• Manage your own budget. 

• Build strategic relationships with partners and schools. 

• Represent Young Citizens at external events. 

• Shadow our senior leadership team. 

• Contribute to organisational strategy and help shape how we grow our impact. 

• Develop specialist interests across areas such as communications, impact, partnerships or programme development. 

We're looking for someone who: 

• Is passionate about democracy, education and improving opportunities for young people. 

• Delivers high-quality work and enjoys taking ownership. 

• Can build strong relationships and manage multiple priorities. 

• Learns quickly and enjoys solving problems. 

• Wants to develop into a well-rounded professional in the social impact sector. 

If you're looking for a role where you can develop your career, take on real responsibility, and help strengthen democracy through education, we'd love to hear from you. 

Download the full recruitment pack for more information about the role, progression with Young Citizens and how to apply. 

A Few Useful Notes When Applying 

If you are excited by the opportunity to build a thriving network of schools that helps more young people become active citizens, we would love to hear from you. Please submit your CV and a cover letter addressing the application questions in the full job pack, which also contains further details on the application process. 

Additional Information 

• Applicants must have the right to work in the UK. 

• Offers of employment are subject to satisfactory references and a DBS check. 

• We welcome applications from candidates from all backgrounds and are committed to creating an inclusive workplace. 

• We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. 

Location: Office based – Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP

Hours: 37 hours per week

Salary: £27,050

Contract: Permanent

About CAN – Why work for us?

In every community, people are supported by strong local charities and groups that make a real difference to everyday lives. When these organisations are well supported and well connected, communities are healthier, fairer and more resilient.

CAN exists to make that happen.

When you work with CAN, you are strengthening hundreds of local charities, empowering thousands of volunteers and supporting joined up local action that improves outcomes for people, communities and the system as a whole.

Stronger charities. Healthier communities. Better lives.

At CAN, we strengthen and champion local charities, community groups and volunteers so they can make a bigger difference in people's lives. We're looking for an organised, proactive and people-focused Office Administration Coordinator to help keep our organisation running smoothly and effectively.

This is a varied and rewarding role at the heart of CAN, combining office management, communications, event coordination and facilities support. You'll be the welcoming face of the organisation and play a key role in supporting our team to deliver impact across communities.

We're flexible on the number of hours and can consider both part-time and full-time applications. However, the successful candidate must be able to work from our Poole office at least three days per week Tuesday to Thursday inclusive.

We're looking for someone who:

• Has strong administration and organisational skills
• Is confident managing multiple priorities
• Enjoys working with people and creating a positive experience for colleagues, volunteers and visitors
• Has excellent communication and IT skills
• Shares our values of collaboration, compassion, integrity and respect

If you're looking for a role where your skills will directly support stronger communities and better lives, we'd love to hear from you.

Together, we CAN make a difference.

We offer a competitive salary and great benefits, including a contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, Care First confidential wellbeing support, season train ticket loan or parking permit and much more.

Deadline for applications: Midday 11th August

We will let you know by end of day on 12th August if you are invited for an interview.

Interview date: 20th August 2026

Interview Location: Community Action Network, Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP

Start date: As soon as possible, subject to satisfactory references.

Apply now!

Join Citizens Advice Richmond as an Advice Session Supervisor

Citizens Advice Richmond, a local charity with over 85 years’ experience delivering free, independent and impartial advice, is seeking an experienced Advice Session Supervisor to join our team. This role is the backbone of our service quality: you’ll mentor and support our paid and volunteer advisers, champion quality, and help ensure clients across the borough receive the life-changing advice they need.

You will manage and supervise advice sessions across all channels – face-to-face, telephone and email – supporting advisers and assessors, carrying out quality assurance and independent file reviews, identifying training needs and keeping advice knowledge up to date. The role combines leadership, quality assurance and hands-on advice work within a friendly, diverse team.

The Opportunity: Why This Role Matters

This is an exciting opportunity to join our dedicated team as an Advice Session Supervisor. This role is the backbone of our service quality. You won’t just be managing sessions; you will be a mentor, a quality champion, and a key support for our passionate team of paid and volunteer advisers who are on the frontline of helping our community.

Working within a collaborative team of supervisors, you will ensure the advice we provide across all channels—face-to-face, telephone, and email—is of the highest standard. This is a role with real impact, where your guidance directly helps individuals develop their skills and ensures our clients receive the life-changing support they need.

For more information and how to apply, please see the job pack attached.

What We Offer

• Annual leave of 28 days per year
• A pension contribution scheme
• Flexibility, with hybrid working arrangements considered depending on service needs.
• A strong commitment to your professional development, with ongoing training opportunities
• A positive and supportive working environment in a friendly and diverse team

Job Title: Director of Examinations 

Reports to: Chief Executive

Line reports: Examinations Manager (x2) 

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,750 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose 

The Director of Examinations plays an important role within the College, providing strategic leadership, oversight and delivery of our exam function in the UK and overseas, at the same time as ensuring alignment with best practice and GMC standards.

This role has responsibility for a budget of £2M+ and for the delivery of exams to around 3,000 candidates each year. The postholder is also responsible for leading a team of six members of staff and forms a key part of our Senior Leadership Team, taking corporate responsibility for the overall direction and operational management of the College.

Main responsibilities 

1. To oversee the strategic direction and delivery of exams 

• Provide strategic leadership for the College's examination function, ensuring all examinations are designed, delivered and continuously improved in accordance with the College's strategic objectives, regulatory requirements, obligations and recognised best practice 

• Develop and implement the long-term exams strategy, anticipating future developments in medical education, assessment, AI technology and regulation to identify opportunities, manage risks and ensure the continued relevance and sustainability of the College's examinations 

• Ensure the College's examinations meet the standards required by the General Medical Council (GMC) and other relevant regulatory bodies, maintaining robust governance, quality assurance and standard-setting processes that demonstrate examinations are valid, reliable and fit for purpose 

• Lead the strategic planning, financial management and performance of the examinations function, ensuring delivery within agreed budgets while maintaining high-quality services and identifying opportunities for innovation and operational efficiency 

• Champion an outstanding candidate and stakeholder experience by ensuring examinations are delivered to consistently high standards of customer service, accessibility, fairness and professionalism, with particular regard to equity, diversity and inclusion, confidentiality and information security 

• Provide executive leadership for the development, implementation and continuous improvement of policies, assessment methodologies and quality assurance frameworks, ensuring alignment with developments in medical assessment and educational best practice. 

• Oversee governance arrangements for examination appeals, reasonable adjustments, examination security and risk management, ensuring robust, transparent and legally compliant decision-making processes 

• Ensure comprehensive monitoring and analysis of examination performance, assessment outcomes and equality data, using evidence and statistical analysis to inform continuous improvement, maintain standards and provide assurance to the College's governance structures and external regulators 

• Drive the development and implementation of digital solutions, leading business change to improve resilience, efficiency, data quality and the candidate experience 

• Lead the strategic development and expansion of the College's international examination portfolio, identifying opportunities for growth while ensuring consistent quality, governance and candidate experience across the UK and overseas in a financially sustainable way 

• Ensure appropriate governance, oversight and maintenance of systems, policies, guidance and digital resources, including candidate communications and public-facing information 

• Foster a culture of continuous improvement, innovation and evidence-based practice across the examinations function, ensuring emerging risks, operational issues and opportunities are identified and addressed proactively. 

2. To foster close and constructive relationships with key stakeholders 

• Develop and maintain strategic relationships with examiners, psychometricians, clinical leaders, regulators and international delivery partners, fostering collaboration to ensure the consistent delivery, quality and integrity of the College's examinations across the UK and internationally 

• Provide strategic oversight of the recruitment, development and performance of the College's volunteer examiner workforce, ensuring examiners are appropriately trained, supported and calibrated to deliver assessments in accordance with regulatory requirements and recognised best practice 

• Serve as the executive lead for the College's Examinations Committee and its subcommittee structure, providing strategic advice, governance support and assurance to enable effective oversight of the examination function and its ongoing development 

• Lead the College's relationship with the GMC, acting as the principal point of engagement on examination matters. Ensure timely and robust regulatory reporting, represent the College in formal discussions, and provide assurance that examinations continue to meet all applicable regulatory standards 

• Build and maintain productive relationships with key UK stakeholders, including the Postgraduate Dean for Ophthalmology, the Academy of Medical Royal Colleges (AoMRC), NHS partners and other professional bodies, influencing developments in postgraduate medical assessment and promoting collaboration across the sector 

• Lead the College's engagement with international partners, including examination delivery organisations, host institutions and the College of Ophthalmology of Eastern, Central and Southern Africa (COESCA), supporting the strategic growth, quality assurance and sustainable development of the College's international examination portfolio 

• Represent the College externally on matters relating to examinations and assessment, acting as a trusted advisor to senior clinical leaders, regulators and partner organisations, and enhancing the College's reputation as a leader in postgraduate medical assessment. 

3. To lead the directorate 

• Provide executive leadership of the team, creating a high-performing, collaborative and customer-focused culture that enables colleagues to deliver excellent outcomes 

• Lead, develop and empower the team through effective coaching, succession planning and identification of professional development opportunities, building capacity and resilience

• Establish clear individual and team objectives aligned to the College's strategic priorities, monitoring performance, fostering accountability and supporting the successful delivery of agreed outcomes

• Promote effective communication and collaboration across the team, ensuring colleagues are informed, motivated and connected to the College's strategic direction, while championing the team's achievements across the organisation 

• Ensure robust financial stewardship, including strategic financial planning, budget management and long-term forecasting, contributing to the College's sustainability and value for money 

• Provide strategic advice, analysis and assurance to the Board of Trustees and Finance Committee, reporting on performance, risks, financial position and progress against objectives 

• Establish effective governance and programme management arrangements to deliver strategic initiatives, foster cross-College collaboration and drive continuous improvement. 

4. To contribute as a member of the Senior Leadership Team (SLT) 

• Play a full and active role as a member of the SLT, contributing to the development and delivery of the College's strategy and organisational priorities 

• Provide visible organisational leadership, promoting collaboration across teams and embedding a one-College approach that delivers consistently high standards of service and performance 

• Contribute to the development, implementation and review of College-wide policies, governance arrangements and organisational processes, ensuring effective and consistent application across the organisation 

• Share collective corporate responsibility for decisions taken by the SLT and Board of Trustees, supporting their successful implementation and promoting a culture of accountability and continuous improvement 

• Lead and contribute to cross-organisational change programmes and strategic projects, ensuring effective engagement with colleagues and stakeholders to deliver sustainable improvement 

• Champion and role model the College's values, behaviours and leadership expectations, fostering an inclusive, respectful and high-performing organisational culture. 

5. To undertake other duties as required:  

• Undertake any other reasonable duties as required by the Chief Executive

• Extensive travel in the UK and overseas is required, alongside working outside normal hours from time to time during exam sittings. 

Person Specification 

Knowledge, Qualifications and Experience 

• Degree or equivalent professional qualification 

• Significant senior leadership experience in examinations, education, assessment or a professional membership organisation 

• Experience of leading high-stakes assessment or examination services, including quality assurance and regulatory compliance 

• Experience of strategic planning, budget management and organisational performance 

• Experience of leading, developing and motivating high-performing teams 

• Experience of working with Boards, committees, regulators and senior stakeholders 

• Experience of leading organisational or digital change programmes 

Skills and Abilities 

• Strategic leadership with strong planning, analytical and decision-making skills 

• Excellent communication, influencing and relationship management skills 

• Financial and commercial awareness with the ability to manage resources effectively 

• Ability to lead change, manage risk and deliver continuous improvement 

• Strong organisational skills with the ability to manage multiple priorities and deliver results 

Personal Qualities (Attributes) 

• Collaborative, inclusive and values-driven leader who demonstrates integrity, professionalism and sound judgement 

• Resilient, adaptable and committed to innovation, continuous improvement and customer excellence 

• Commitment to equity, diversity and inclusion and to continuing professional development 

Other requirements

Willingness to travel within the UK and internationally and work occasional evenings or weekends during examination periods