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Play a pivotal role in shaping how we support, develop and empower our people, at an exciting time of growth for Betknowmore UK.
Betknowmore UK has grown rapidly into a delivery organisation of real scale and ambition, running multiple funded services with staff and volunteers across the country, and a workforce that proudly and intentionally includes people with lived experience of gambling harm. As we continue to grow, we're looking for an experienced Interim HR Manager to help us build on strong foundations and take our people function to the next level, over a defined eight-month period (with the possiblility of extension through mutual agreement).
Reporting to the Director of Finance and Operations and line managing our HR Officer, you'll lead three connected priorities: building the capability and confidence of our managers; shaping our workforce development strategy, including career pathways for colleagues with lived experience; and making sure we're fully prepared for the employment law changes arriving under the Employment Rights Act 2025. This is a genuine change role with a lasting legacy, you'll help leave the organisation stronger, more capable and better equipped for the future.
What you'll be doing
- Providing expert, pragmatic advice on employee relations matters, and leading complex or contentious casework where genuinely necessary, coaching managers to build their own confidence in handling cases
- Keeping the organisation ahead of the phased implementation of the Employment Rights Act 2025, and advising the policy team on the changes required
- Managing the relationship with our external employment law advisers, briefing tightly and translating advice into workable decisions
- Building the capability and confidence of line managers through practical, scenario-based training and coaching through live situations
- Developing a manager toolkit — templates, letters, scripts, decision trees and a clear escalation route
- Owning and developing our workforce development strategy, including a capability framework and career pathways for colleagues with lived experience, from volunteering through to management roles
- Establishing our learning and development framework, including induction, professional accreditation and qualification routes
- Improving consistency and fairness in recruitment and selection, and line managing, supervising and developing the HR Officer
- Providing HR risk reporting to the senior management team and, as requested, to the Board
What we're looking for
- We're interested in hearing from candidates who have:
- Substantial generalist HR experience at HR Manager or senior HR Business Partner level, including sustained periods as the most senior HR person in an organisation or business unit
- Experience of working in a lived experience-led organisation, or one with a significant peer or lived experience workforce
- A proven track record of building line manager capability, coaching managers through live situations rather than doing the work for them
- Experience developing and implementing a workforce development or HR strategy, including competency frameworks and career pathways
- Demonstrable experience of handling complex and contentious employee relations casework end to end, including matters carrying genuine tribunal risk
- Current, working knowledge of UK employment law, including the Employment Rights Act 2025 and its practical implications for employers
- Experience of working in a lean or fast-growing organisation, operating without a large in-house HR or legal team
- Strong influencing skills with senior colleagues, and excellent judgement on confidentiality, conflicts of interest and escalation
- CIPD Level 5 or above, or equivalent demonstrable experience
- Knowledge of the gambling harms, addiction, health or social welfare sectors, experience of a comparable commissioning transition, and experience of interim or fractional assignments would all be advantageous, as would CIPD Level 7 or Chartered MCIPD status.
Why join us?
You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a unique opportunity to shape our people strategy from the ground up, build lasting management capability, and leave a genuine legacy alongside a passionate, lived experience-informed team who are proud of what they do.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to develop the skills, knowledge, mindset, and connections to create a regenerative, equitable and just future.
Key info:
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Based in London, UK
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Full-time (4.5 days at placement & 1 half day training weekly)
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£27,010 per annum salary
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Programme dates: April 2027 - March 2028 (50 weeks)
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Apply by Monday 12th October, 9:00 am BST
About On Purpose:
On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.
Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.
Programme structure:
Two 6 month placements
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Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Bow Foodbank, BELU and VISA.
Weekly expert-led learning
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Our intensive Learning & Development programme involves half a day, weekly in-person sessions led by experts from across sectors. The blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change.
1:1 mentoring & coaching
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Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.
Join a supportive, impactful community
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You’ll be part of a tight-knit cohort of ~20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community with 1000+ alumni, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.
Benefits:
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Earn a £27.01 k salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs.
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Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. Our alumni are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.
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Unlock purpose-driven career opportunities - Our Associates have moved into a range of impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former Consultant now Director of Impact at B Lab UK, a former accountant now CEO at Ellen MacArthur Foundation, and a journalist and editor now co-CEO of Heard.
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Standard UK holiday allowance
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A 3-day residential (expenses paid)
Who we’re looking for:
This programme is ideal for you if you’re either:
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at a stage in your career where you’ve built solid professional experience and want to use your professional skills to create change in organisations, systems and beyond;
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not currently in a career that aligns with your beliefs, but looking to transition into one;
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or you’re already in the impact sector and want to deepen your understanding of how systems and organisations work, develop the skills to lead transformational change, clarify your purpose and vision, and join a cohort and wider network of peers committed to putting purpose before profit.
Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:
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A minimum of three years full-time professional experience
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The right to work in the UK for the full duration of the programme
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Fluency in English
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Office environment experience
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Skills including project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.
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Excitement and commitment towards building a career that helps transform our economy from profit to purpose.
Diversity and Inclusion:
We welcome and encourage applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.
How to apply:
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Read our Associate Programme brochure for more information.
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Register your interest via our website to receive a link to your online application form.
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Closing date for applications: Monday 12th October, 9:00 am BST
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Interviews will be held in mid-late November.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Earliest Start Date: 2nd November 2026
Contract: 12 Months with Potential for Exentension
Job Title: Known internally as "Key Work Manager (Maternity Cover)"
Location: 30 Petworth Street, Battersea, SW11 4QW. The post will also involve working in the community so some local travel will be required.
Hours: 37.5 hours per week, including some evening & occasional weekend work
About the Role
As Key Work Manager you will lead on and oversee all Key Work activity at Carney’s Community. This includes undertaking key work yourself on a one to one basis with young people involved in the criminal justice system as well as managing a small team of key workers.
You will provide advice, practical support and befriending to a caseload of participants, aged 11-30, who are at risk of/involved in offending; to encourage and enable them to participate in Carney’s Community’s personal development opportunities and to access the wider services and support they may need in order to give them the best chances of being “the best they can be”. This will involve supporting young people to engage in positive and constructive activities, attend Youth Justice Service or Probation appointments and creating opportunities for their personal, social and emotional development
You will work alongside the employment support manager to plan and deliver the employment group, supporting participants that attend this group and leading specific employment programmes. As manager of the key work project you will oversee the small team of key workers, provide support, guidance and supervision. You will be involved in monitoring and reporting for the project, collecting feedback from participants. You will manage referrals to the project from other organisations including schools, social services, probation and the youth justice service.
About You:
You must have proven experience of working directly with young people in a youth work or key work setting, providing one to one support. You will have the ability to empathise and mediate for young people, a strong understanding of the local area, barriers facing young people, the interplay between material disadvantage, vulnerability and social exclusion and be highly skilled in diplomacy, professional distance, demonstrating empathy, boundaries and sound judgement. You will have experience managing other staff or volunteers.
About Carney’s Community
We support young people living in and around Wandsworth, targeting ages 11-30 facing extreme challenges including criminal justice system involvement or care experience. Carney’s works differently by providing long-term, consistent, unconditional support with empathy; a safe space and activities including boxing, bike workshops, employment support, studio sessions, mentoring and key work. Inspired by boxing legend Mick Carney, the charity was founded in his name after his passing in 2011, building on work led by our co-founders. We aim to create a “virtuous cycle”: while support is free of charge, we ask that when young people are ready, they channel the positivity they have received into others. As a result, many go on to volunteer, mentor, join our staff team or even set up their own community initiatives. Former participants make up the majority of our workforce. They provide the most authentic role models, people who genuinely understand the challenges our young people face and who show what is possible. For our young people we strive for equality and aim to: Improve Physical and Mental Health; Improve Education, Skills and Employability; Improve Community Engagement; Reduce Offending and Reoffending.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Development Director (New Business) provides strategic leadership for Impetus’ new business development, prospect pipeline and high-value funding opportunities. The postholder will have responsibility for identifying, cultivating and converting new corporate, trust and foundation, and high-net-worth donor relationships, as well as continued relationship management for key, established relationships.
In 25/26, the Philanthropy and Partnerships team generated £11m in philanthropic income, alongside £2.8m in probono contributions. The Development Director will play a key role in delivering Impetus' growth ambitions, helping to increase philanthropic income to £14m by 2029.
Working closely with the Director of Philanthropy and Partnerships, the role will translate the fundraising strategy into clear new business priorities, pipeline plans and prospect engagement approaches, ensuring a strong flow of qualified opportunities and sustainable growth in high-value income.
Working closely with colleagues across Philanthropy and Partnerships, the postholder will personally lead and support significant six and seven-figure prospects and strategic funding opportunities, while overseeing the stewardship and retention of current partners.
Working collaboratively across the Philanthropy and Partnerships team and with colleagues across the organisation, the Development Director will ensure a joined-up approach to donor acquisition, pipeline development, prospect conversion and stewardship, maximising income, partnership value and long-term impact within the agreed fundraising strategy.
Key responsibilities
New Business, Pipeline & Conversion
- Personally lead on six and seven-figure level priority prospects and strategic funding opportunities, managing the full fundraising cycle from qualification to close.
- Work with trustees, senior volunteers, and networks to unlock introductions and new opportunities, providing clear support and follow-up to maximise success.
- Evolve Impetus’ new business strategy, driving the identification, cultivation, and conversion of new high-value donor and partner relationships.
- Translate Impetus’ impact, evidence base, and venture philanthropy model into compelling propositions for new audiences and sectors.
Strategic Relationship Management & Growth
- Own and oversee select donor relationships at six and seven-figure levels within the philanthropy portfolio, ensuring high levels of retention, satisfaction, trust, income growth and long-term value.
- Ensure your donors receive timely, consistent, high-quality and relevant engagement and communications throughout their relationship with Impetus.
- Work closely with the wider team to ensure a smooth transition between new business, and long-term stewardship.
- Ensure account plans for priority donors and partners include clear renewal and growth pathways; engagement and risk-management plans.
- Act as senior relationship owner where required, modelling strong stewardship and coaching the Head of Development and other colleagues to navigate complex or sensitive relationships.
Research, Insight & Pipeline Development
- Provide strategic leadership for the Research & Insights function, ensuring prospect research, donor intelligence and market insight inform fundraising strategy, pipeline development and organisational planning.
- Lead the strategic development of fundraising pipelines, ensuring focus on opportunities with the greatest potential for long-term income growth, impact and strategic fit.
- Ensure donor intelligence and prospect research are used effectively to identify, qualify and prioritise new funding opportunities.
- Maintain oversight of gift acceptance, due diligence and fundraising compliance in relation to fundraising opportunities, ensuring adherence to relevant regulatory requirements and organisational policies.
- Identify and escalate strategic, reputational or compliance risks associated with donors and partners.
Leadership and Team Performance
- Line manage and develop the Head of Development, providing strategic direction, coaching and performance oversight.
- Establish the Head of Development as the operational lead on new business, ensuring capability, succession and high performance across the wider team.
- Set clear objectives and success measures for new business growth, aligned to Impetus’ wider income strategy.
- Build and sustain an inclusive, evidence-led and high-performing team culture that balances pace and ambition with quality, learning and collaboration.
- Build fundraising capability across your team through leadership, coaching and consistent, fair, and high-quality performance management, including objective-setting, feedback and development planning.
Pro Bono, Events, Volunteering & Partnership Value
- Ensure engagement opportunities, including volunteering, pro bono and events, strengthen strategic partnerships and support long-term income growth through strong collaboration with colleagues.
Operational Excellence, Governance & Risk
- Ensure new business activity complies with due diligence, gift acceptance and risk management requirements.
- Oversee accurate pipeline reporting, forecasting, and performance tracking, using Salesforce and other systems to ensure insights inform decision making.
- Work with Finance and Operations to ensure income is contracted, invoiced, and reported accurately and on time in line with financial controls.
- Identify and escalate strategic or reputational risks associated with prospective partnerships.
Cross-Organisational Leadership & Representation
- Act as a senior ambassador for Impetus, representing the organisation credibly with new donors, partners, and external stakeholders.
- Contribute to organisational strategy, income planning, and senior leadership discussions.
- Lead philanthropic work on Impetus funds including identifying funding opportunities and risks; shaping prospect pipelines; contributing to cases for support and donor presentations; and develop fund stewardship.
- Champion collaboration across the Philanthropy team, ensuring opportunities are shared, relationships are leveraged and expertise is used to maximise income and impact.
- Back Impetus’ values, evidence-led approach, and commitment to equity, diversity, and inclusion across the Philanthropy team.
Strategic leadership
- Work in partnership with the Director of Philanthropy and Partnerships to contribute to the fundraising strategy.
- Translate strategic priorities into clear operational plans, objectives and delivery, ensuring new business delivers against organisational priorities, income targets and long-term growth ambitions.
- Provide strategic oversight of annual forecasting, budgeting, pipeline performance and resource planning, ensuring risks and opportunities are identified and addressed proactively.
- Maximise the contribution of trustees, committees, senior volunteers and wider networks to support strategic relationship building and new business development.
- Act as a trusted senior adviser to the Directors of Philanthropy and Partnerships, providing insight, challenge and solutions to strengthen organisational fundraising performance and capability.
- Deputise for the Director of Philanthropy and Partnerships where appropriate, within agreed delegations and priorities.
- Build a positive, collaborative and high-performing culture across the Philanthropy team, modelling Impetus' values and supporting continuous improvement.
Person specification
Essential:
Fundraising & new business leadership
- Significant experience in major donor and/or corporate fundraising at six and seven-figure gift level, with a strong track record of securing new income and managing complex partnerships.
- Ability to lead and personally deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, negotiation, and close.
- Proven experience of building, managing, and converting a new business pipeline, balancing ambition with delivery.
- Strong ability to leverage internal and external networks, including trustees, senior volunteers, and professional contacts.
Senior stakeholder engagement
- Experience of operating at a senior level and leading high value or complex stakeholder relationships (trustees, board members, senior external partners).
- Ability to influence and build credibility with senior audiences through clear, confident and evidence led communication.
- Excellent negotiation skills, with the ability to secure mutually beneficial outcomes while protecting organisational values and reputation.
Leadership & people management
- Proven experience leading and developing high-performing teams, including developing senior colleagues and building leadership capability.
- A strong track record as a collaborative senior team member, contributing beyond own area of responsibility and supporting wider organisational success
- Ability to build a high-trust, high-challenge culture that supports excellence, inclusion, and learning.
- Strong performance management capability and ability to handle complex people issues, giving strategic feedback, and addressing underperformance constructively.
- Ability to deputise for the Director of Philanthropy and Partnerships when appropriate.
Strategic & intellectual capability
- Strong strategic thinker with the ability to translate agreed strategy and insight into clear plans and execute them effectively.
- Ability to grasp, interpret apply and communicate complex information and ideas, including Impetus’ venture philanthropy and impact-led funding models.
- Evidence of an innovative and creative approach, with the ability to adapt in changing contexts.
Financial, operational & delivery capability
- Solid financial management, with experience contributing to budget-setting, managing agreed budgets, supporting forecasting and identifying efficiencies.
- Strong organisational skills and attention to delivery, with the ability to manage multiple priorities to a high standard
- Able to use insight and data (including CRM systems such as Salesforce) to inform decisions and strengthen performance.
- Sound judgement in identifying, managing, and escalating risk, particularly in relation to donor relationships and reputation.
Communication, values & ways of working
- Excellent written and verbal communication skills, able to communicate clearly, persuasively, and with impact.
- Excellent relationship-building skills, with the ability to establish, maintain, and leverage relationships with key internal and external stakeholders.
- A strong commitment to Impetus’ mission and to improving outcomes for young people.
- A clear commitment to equality, diversity, and inclusion, demonstrated through inclusive leadership and professional practice.
Desirable
- Experience working within venture philanthropy, impact investing, or systems-change funding models.
- Familiarity with private equity, professional services.
- Experience contributing to income growth, donor strategy or portfolio development within an agreed organisational fundraising strategy.
- Knowledge of the UK charity or social impact sector, particularly education, employment, or youth-focused work.
- Experience using CRM systems (e.g. Salesforce) to manage pipelines, performance, and forecasting.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 5th October 2026.
2nd Interviews will take place on w/c 12th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
10–12 hours per week | £10,582–£12,698 per annum pro rata (£37,037 FTE) | Fixed term for 5 years to July 2031 | 3% pension
CHOICE IN HACKNEY is looking for an experienced and motivated Disability Employment Coach to support disabled people to move towards employment, volunteering, education and training, while developing the confidence, skills and practical strategies needed for sustainable employment.
You will provide one-to-one employment coaching, helping participants identify their strengths, aspirations and goals and develop personalised action plans. You will support people to overcome barriers to employment through practical coaching, encouragement, problem-solving and appropriate signposting.
You will also help plan and deliver CHOICE IN HACKNEY’s Job Club, creating accessible and engaging sessions that encourage confidence, peer learning and mutual support. Alongside this, you will develop relationships with employers, recruitment agencies, training providers and partner organisations to create opportunities for disabled people.
The role recognises that employment can take different forms. You will support participants to explore volunteering, work experience, apprenticeships, self-employment, social enterprise and entrepreneurship where appropriate. You will also provide suitable in-work support to promote job retention, workplace integration and career progression.
An important part of the post will be maintaining contact with programme alumni, monitoring longer-term employment, training and wellbeing outcomes and contributing to an active alumni network offering Job Club activities, peer support, mentoring and employer engagement.
We are looking for someone with experience supporting disabled people into employment, education or training, together with experience of employment coaching, careers guidance, employability support or vocational rehabilitation. You will need excellent coaching and motivational skills, an understanding of disability and barriers to employment, and knowledge of reasonable adjustments and inclusive recruitment.
CHOICE IN HACKNEY is a Disabled People’s Organisation committed to the Social Model of Disability, equality, inclusion and independent living, and welcomes applications from disabled people and people with lived experience.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deliver life-changing STEM experiences. Build partnerships. Shape the future workforce.
- Looking for a role where no two days are the same?
- Want to combine event delivery, stakeholder engagement and youth development in a career with real purpose?
- Join EDT as a Delivery Officer and help thousands of young people discover exciting opportunities in STEM, education and future careers.
- As a Delivery Officer, you'll be at the heart of inspiring the next generation through engaging programmes, industry partnerships and memorable learning experiences.
- This is a fantastic opportunity for an ambitious Delivery Officer to join a respected national charity during an exciting period of growth and transformation.
Why Join EDT?
At EDT, our values aren't just words. They shape everything we do.
- Passionate about creating equitable access to STEM careers
- Dynamic in our response to a changing world
- Collaborative with industry, educators and communities
- Respectful of young people's potential and lived experiences
What You'll Be Doing
- Deliver engaging STEM programmes, workshops, events and experiences for schools, colleges and industry partners
- Take ownership of programmes from planning and coordination through to delivery, evaluation and reporting
- Build and maintain strong relationships with schools, teachers, industry mentors and external stakeholders
- Represent EDT as a professional and engaging Delivery Officer at face-to-face, residential and virtual events
- Inspire and engage large groups of young people through confident presentations and interactive learning experiences
- Manage programme data, CRM records, participant feedback and reporting to support continuous improvement
Please refer to the Job Description for the full list of responsibilities and person specification.
Who We're Looking For
- Experience delivering programmes, projects, events or activities within education, youth engagement, outreach, STEM or community environments
- A confident presenter who can motivate, engage and inspire young people
- Strong stakeholder management and relationship-building skills
- Experience coordinating events, workshops, programmes or educational activities
- Passion for creating opportunities and improving outcomes for young people
- Willingness to travel and occasionally support overnight or residential programmes
What's In It For You?
- Salary of £27,300 to £32,400 depending on skills and experience
- Hybrid working with flexibility built into the role
- 25 days annual leave plus bank holidays
- Up to 10% employer pension contribution
- Life insurance worth three times annual salary
- Wellbeing support and employee benefits
Location
- Hybrid working
- Office base in Southampton or Welwyn Garden City
- Travel across the South of England, including London and South Wales
- Home working, office working and delivery on partner sites
- Occasional overnight stays required
Why This Role Stands Out
- As a Delivery Officer, you'll be delivering inspiring experiences directly to young people.
- As a Delivery Officer, you'll work with schools, employers, universities and industry leaders.
- As a Delivery Officer, you'll help shape programmes that influence future careers and aspirations.
- As a Delivery Officer, you'll see first-hand the impact your work has on young people's lives.
Hashtags
#DeliveryOfficer #DeliveryOfficerJobs #EducationOfficer #ProgrammeDelivery #STEMJobs #STEMEducation #YouthEngagement #OutreachOfficer #ProgrammeCoordinator #EventManagement #SchoolsEngagement #EducationJobs #CommunityEngagement #ProjectCoordinator #EmployerEngagement #EducationCharity #HybridWorking #SouthEnglandJobs #SouthamptonJobs #WelwynGardenCityJobs #STEMCareers #YouthProgrammes #CareersInEducation #EducationRecruitment #STEMOutreach #StudentEngagement #ProgrammeManagement #EducationCareers #DeliveryOfficerCareers #YouthDevelopmentJobs
Our mission is to connect young people with STEM and inspire STEM futures.



The client requests no contact from agencies or media sales.
14 hours per week | £15,131 per annum pro rata (£37,828 FTE) | Fixed term to June 2031 | 3% pension
CHOICE IN HACKNEY is seeking an experienced Advocacy Trainer and Mentor to join our Choices Into Work Project and play a key role in developing skilled, confident and effective advocacy practitioners.
This specialist role combines accredited training, mentoring, and advocacy practice. You will be responsible for eight trainees/mentees each year and will develop and deliver an accredited training programme in either Disability Hate Crime or Disability & Domestic Violence, according to organisational need and learner demand.
You will design accessible training materials and deliver engaging sessions using presentations, group discussions, case studies and practical exercises. Training will cover areas such as legislation, criminal justice processes, safeguarding, evidence gathering, advocacy, partnership working and the rights of disabled people. Domestic violence training may include safety planning, risk assessment, child protection, MARAC, housing, court processes and trauma-informed practice.
Alongside training, you will provide one-to-one and group mentoring throughout trainee placements. You will help trainees apply classroom learning to real advocacy situations, develop professional confidence and resilience, identify learning needs and build safe, person-centred advocacy skills.
Where appropriate, you will maintain a small advocacy caseload, supporting disabled people experiencing Disability Hate Crime and/or Domestic Violence with information, practical support, rights, safeguarding and criminal or civil justice processes. You will promote self-advocacy and work with specialist agencies including police, housing, legal and victim-support services.
We are looking for someone with significant advocacy or specialist support experience in Domestic Violence and/or Hate Crime, experience working with disabled people at risk, adult training and mentoring experience, and excellent knowledge of relevant legislation and trauma-informed practice.
The role can be divided into separate trainer and mentor posts depending on experience. CHOICE IN HACKNEY welcomes disabled applicants and people with lived experience who share our commitment to equality, inclusion and independent living.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Leader to play a pivotal role in our IPS Service in Camden.
Sounds great, what will I be doing?
The Team Leader will provide operational leadership for a team of Employment Specialists delivering an Individual Placement and Support (IPS) service for people with severe mental illness and complex mental health needs. The role is responsible for managing team performance, ensuring service quality, meeting contractual and IPS fidelity standards, and supporting staff through supervision, coaching, mentoring and training. The post holder will oversee caseload management, monitor assessments and support plans, coordinate employer engagement activities, and maintain strong working relationships with NHS partners, commissioners and community stakeholders. They will also hold a small caseload when required, ensuring service users receive personalised, recovery-focused support to obtain and sustain competitive employment, while contributing to service development, compliance, reporting and continuous improvement.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The successful candidate will have significant experience in IPS, employment support or related services, together with proven experience leading and developing teams in a target-driven environment. They will possess strong coaching, performance management and decision-making skills, with the ability to monitor service quality, analyse performance data and implement improvements. Excellent communication and stakeholder engagement skills are essential, along with the ability to build effective partnerships with mental health services, employers and external agencies. The candidate will be highly organised, able to manage competing priorities, and committed to promoting recovery-focused, strengths-based and person-centred approaches. Strong IT skills, an understanding of data protection and safeguarding requirements, and a genuine belief in the positive impact of employment on mental health and wellbeing are also required.
Interview Steps
Screening calls will be held on 17th September over Teams, with 1st stage in-person interviews w/c 21st September.
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Lead | Lead High-Impact STEM Programmes Across the South of England
Shape the future workforce. Lead inspiring STEM programmes. Build partnerships that change young lives.
Are you an experienced Programme Lead, Education Programme Manager or Youth Programme Manager looking for an opportunity to deliver meaningful impact at scale?
EDT is entering an exciting period of transformation and growth. We are looking for a passionate and motivated Programme Lead to oversee the delivery of high-quality STEM and STEAM programmes across the South of England, helping thousands of young people discover future career opportunities and achieve their potential. As a Programme Lead, you will combine programme delivery, stakeholder engagement, operational leadership and educational innovation to create exceptional experiences for schools, students, volunteers and industry partners.
Why Join EDT?
Passionate about creating equitable access to STEM careers
Dynamic in our response to a changing world
Collaborative with industry, educators and communities
Respectful of young people's potential and lived experiences
At EDT, purpose comes first. Every programme you lead helps young people build confidence, skills and aspirations while improving social mobility and widening access to future careers.
What You'll Be Doing
- Manage programme operations, logistics, performance tracking and regional delivery activity
- Build strong relationships with schools, colleges, partners, volunteers and stakeholders
- Coordinate sessional teams and support outstanding learner experiences across multiple locations
- Monitor KPIs, analyse programme data and produce impact reports for stakeholders and funders
For full responsibilities, skills and person specification, please refer to the attached Job Description.
What We're Looking For
- Experience delivering education, outreach, STEM, youth or community programmes across multiple sites or regions
- Strong programme management and project delivery experience
- Experience managing stakeholders, volunteers, educators or delivery teams
- Ability to analyse performance data, monitor KPIs and produce reports
- Excellent communication and presentation skills
- Passion for education, STEM engagement and improving outcomes for young people
- Strong organisational skills with the ability to manage multiple priorities
- Full driving licence and willingness to travel throughout the region
What's In It For You?
- Competitive salary from £29,300 to £37,600 dependant on experience
- 25 days annual leave plus bank holidays
- Up to 10% employer pension contribution
- Life insurance worth three times annual salary
- Hybrid and flexible working
- Wellbeing support
- Opportunity to lead high-profile STEM programmes with national impact
- Career development within a respected education charity
Location
- Hybrid working
- Welwyn Garden City office base
- South of England coverage including London, Buckinghamshire, Bedfordshire, Hertfordshire and Essex
- Some travel across wider delivery regions, including parts of Wales
- Occasional overnight stays required
#ProgrammeLead #ProgrammeManager #EducationProgrammeManager #STEMProgrammeLead #STEMJobs #EducationJobs #ProjectManager #YouthProgrammes #OutreachManager #EducationCharity #ProgrammeDelivery #StakeholderManagement #PartnershipsManager #CommunityEngagement #STEAMEducation #EducationLeadership #ProgrammeOperations #HybridJobs #SouthEastJobs #LondonJobs #ProgrammeLeadJobs #ProgrammeLead #ProgrammeLead #STEMProgrammeLead #EducationProgrammeManager #ProgrammeManagerJobs #YouthEngagement #CareersInEducation
Join EDT as a Programme Lead and help inspire the next generation through world-class STEM experiences, meaningful partnerships and innovative educational programmes
Our mission is to connect young people with STEM and inspire STEM futures.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead our IPS service and help transform lives through employment.
We're looking for an ambitious and values driven leader to develop a talented team, drive excellent outcomes and shape the future of mental health employment support in Islington.
About the Role
Hillside Clubhouse is looking for an experienced IPS Team Leader to lead our Individual Placement and Support (IPS) SMI service across Islington and as part of the newly merged North West London NHS Trust. You'll provide leadership, coaching and support to a team of Employment Specialists, ensuring high-quality, recovery focused employment support for people with mental health conditions.
This is an exciting opportunity for someone who wants to make a lasting impact. You'll work closely with NHS partners, employers and local stakeholders while helping to strengthen and develop the service, improve performance and deliver excellent employment outcomes.
Why Join Hillside?
Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We believe employment is a powerful part of recovery and support people to achieve their goals through our Clubhouse and community-based services.
As a small, ambitious charity, you'll have genuine opportunities to influence decision-making, shape services and work closely with senior leaders. We offer flexible and hybrid working, generous annual leave, pension contributions and ongoing professional development opportunities.
Please answer screening questions using examples from your own experience. We are interested in specific situations, actions and outcomes, so generic or theoretical responses may not be shortlisted.
The attached Job Description and Job Advert provide further information about the role, our expectations and what it's like to work at Hillside.
Candidates shortlisted for the next stage will be invited to a short telephone conversation before a final interview shortlist is agreed.
We run a varied programme of activities and support to rebuild confidence, re-engage with your community and rediscover a sense of purpose.



The client requests no contact from agencies or media sales.
Head of Operational Delivery | Lead National STEM Education Programmes | Maternity Cover
EDT is seeking an exceptional Head of Operational Delivery to lead national student and school engagement activities across the UK during an exciting period of transformation. This is a rare opportunity for a strategic and people-focused leader to take ownership of operational delivery, student recruitment, programme performance and team leadership within a respected education charity. As our Head of Operational Delivery, you will play a pivotal role in ensuring thousands of young people access inspiring STEM experiences that improve social mobility and create pathways into future careers.
Why Join EDT?
At EDT, our values drive everything we do:
- Passionate about creating equitable access to STEM careers.
- Dynamic in our response to a changing world.
- Collaborative with industry, educators and communities.
- Respectful of young people's potential and lived experiences.
As Head of Operational Delivery, you'll help shape the experiences of young people across the UK while leading teams that directly contribute to EDT's mission of inspiring the next generation of talent.
What You'll Be Doing
- Lead and develop EDT's Operational Delivery Team, ensuring exceptional programme delivery, student engagement and school recruitment nationwide.
- Oversee performance, capacity planning, budgets, KPIs, reporting and operational effectiveness across multiple programmes.
- Develop and implement student recruitment and engagement strategies that drive growth and impact.
- Work closely with senior leaders to improve efficiency, support programme growth and maximise delivery outcomes.
- Champion safeguarding, quality standards, continuous improvement and outstanding learner experiences.
- Build strong relationships with schools, colleges, universities, funders, volunteers, alumni and partners.
Please refer to the attached Job Description for the full responsibilities and person specification.
Who We're Looking For
- Experienced operational leader with a track record of managing teams, programmes and organisational performance.
- Strong background in education, youth engagement, programme delivery, student support or charity operations.
- Experience managing budgets, KPIs, reporting frameworks and operational planning.
- Strategic thinker with the ability to identify opportunities, solve challenges and drive continuous improvement.
- Passion for supporting young people and creating meaningful educational opportunities.
- Outstanding stakeholder management, leadership and communication skills.
What's In It For You?
- Full-time maternity cover contract from 28 September 2026 to 3 August 2027.
- From £36,000 to £49,000 per annum, depending on skills and experience.
- 30 days annual leave plus bank holidays.
- Up to 10% employer pension contribution.
- Hybrid and flexible working.
- Opportunity to lead national programmes with significant social impact.
Location
- Hybrid working.
- Office base in any of our regional offices - Manchester, Birmingham, Welwyn Garden City, Plymouth or Southampton.
- National remit with occasional travel and overnight stays.
Why This Role Stands Out
- This is more than an operational leadership role.
- As Head of Operational Delivery, you'll influence how young people engage with STEM education across the UK.
- As Head of Operational Delivery, you'll lead national recruitment, engagement and delivery strategies that support thousands of students each year.
- As Head of Operational Delivery, you'll work closely with senior leaders to shape the future direction of an ambitious and growing charity.
- As Head of Operational Delivery, you'll have the opportunity to create lasting impact for young people, schools and communities nationwide.
#HeadOfOperationalDelivery #OperationsManager #HeadOfOperations #CharityLeadership #EducationLeadership #ProgrammeManagement #OperationalLeadership #YouthEngagement #StudentEngagement #EducationCharity #STEMEducation #ProgrammeDelivery #CharityJobs #EducationJobs #TeamLeadership #SchoolEngagement #VolunteerManagement #StakeholderManagement #HybridWorking #NonProfitJobs #OperationalExcellence #StrategicLeadership #PeopleLeadership #EducationSector #NationalRole #HeadOfOperationalDeliveryJobs #LearningAndDevelopment #SafeguardingLeadership #CharityCareers #STEMCareers
Closing Date is currently 28th August 2026. Applicants will be contacted after this date regarding next steps
Our mission is to connect young people with STEM and inspire STEM futures.



The client requests no contact from agencies or media sales.
ID 1851 HR Business Partner, Human Resources (up to 2 vacancies)
Permanent contract
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full-time)
£37,211 - £41,518 per annum
Plus £3,866 Inner London Weighting (if London-based) or £480 (if home-based)
We are flexible about both hours and where you work. The role is 37 hours per week full-time, but we welcome applications from people looking for part-time or other flexible working arrangements. We are also open to both office and home-based working; for colleagues based at our London office (N1), we operate a hybrid working model with an expectation of office attendance twice per week.
One of the roles will partner with our London-based services, so being based in or within commuting distance of London would be beneficial. However, we don’t want location to be a barrier and we welcome applications from people based elsewhere in the UK.
Family Action & the Role’s Impact:
At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
In the HR Business Partner role, you will partner with leaders and managers across the organisation, building strong relationships and developing a deep understanding of the services and business areas you support. As their key HR contact, you will provide expert advice and coaching on complex people matters, help managers build their confidence and capability, and support them to plan strategically for their people and align their plans with the wider people strategy.
You will also manage, coach and develop a team of HR Advisers, supporting them to build their expertise and deliver a high-quality HR service.
Alongside this, you will lead on complex change processes, including TUPE transfers and restructures, working collaboratively across HR, Services, and Implementation teams to implement change effectively.
If you have significant HR experience, strong applied knowledge of employee relations and experience supporting complex organisational change, we would like to hear from you. You might come from a generalist HR background or have specialised in employee relations or change, and you don’t need to have worked in the not-for-profit sector or held a formal management role before. The ability to build trusted relationships, provide pragmatic and solution-focused advice, deliver through others and contribute to the continued development of our people practices will make you an ideal candidate.
We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.
Benefits:
- an annual paid leave entitlement of 30 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
Closing Date: Monday 31st August 2026 at 23:59 pm
For direct queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working arrangements, please email Katie Milne, Head of HR (full email adress located in the advert on our careers page).
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Reports to: Director of Recruitment
Direct reports: N/a
Location: Flexible, with monthly co-working days in London and additional stakeholder meetings as required.
Salary: £25800 FTE equivalent
Hours: Part time; 15 hours a week, Monday – Friday (3 hours consecutively per day, ideally 10.00am – 1.00pm).
Contract: Fixed Term 6 months
Start Date: ASAP
ABOUT THE ROLE
Role overview
Our Recruitment Team works closely with experienced professionals, helping them navigate a life-changing move into teaching and feel part of the Now Teach community from day one.
As Recruitment Co-Ordinator will play a critical role in providing strong administrative support to the Recruitment Team in helping experienced professionals successfully transition into teaching, building high-quality pipelines of career changers who can make a lasting impact in schools and on pupils’ outcomes.
In this role, success means providing an exceptional Now Teach experience ensuring all candidates are contacted within 48 hours, pre-screened accurately, consultations scheduled within desired timeframes, that accurate CRM data is maintained and that candidates feel supported and engaged throughout the early stages of our recruitment process.
The role is highly candidate-facing and predominantly phone based, with much of your work time spent speaking directly with candidates to build relationships, provide advice, answer questions and ensure they receive a responsive, supportive experience from their first interaction with Now Teach.
In this role you will:
Candidate Recruitment and Pipeline Management
-
Own and deliver initial contact converting candidates from Expression of Interest to Consultation, delivering expert advice, guidance and successfully exciting candidates with our offer to continue their career change with Now Teach.
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Identify and progress high-potential Network candidates positioning Now Teach as a core part of their career-change journey into teaching.
Candidate Experience and Engagement
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Ensure joined-up communication to Now Teachers and a shared understanding of what recruiting to the Network means in practice, ensuring key messages and approaches are embedded.
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Manage shared recruitment inboxes effectively delivering responsive and high-quality communication that creates a positive candidate experience and reflects the organisation's values.
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Meeting our ideal turn around target of 48 hours from registration to outcome or progressing with next steps.
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Support the planning and delivery of recruitment events, ensuring participants receive timely communications, event materials and a positive, professional experience.
Data, Systems and Continuous Improvement
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Maintain accurate CRM data (Salesforce) to enable reliable reporting and decision making.
-
Use insight data from Salesforce and Active Campaign to drive continuous improvement in communications to engage and progress your pipeline of candidates.
KEY ACCOUNTABILITIES (MEASURED AND REVIEWED REGULARLY):
You will be accountable for delivering against the following:
Candidate Recruitment and Pipeline Management
-
Accurate pre-screen decisions for ITT and Now Teach entry criteria
-
Timely scheduling of consultations
Candidate Experience and Engagement
-
Candidate feedback scores on recruitment support and guidance (NPS)
Data, Systems and Continuous Improvement
-
CRM data accuracy/completeness
-
Timely pipeline updates and reporting
PERSON SPECFICIATION
Who you are (qualities/values)
-
Proven ability to own a fast paced, dynamic pipeline from end-to-end (either a sales or recruitment pipeline, or other, transferable experience) and deliver a timely turnaround on actions and applicant follow-up, ideally within 48 hours.
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You’ll be confident and comfortable working predominantly by phone, using calls as a key tool to build relationships, provide advice, overcome barriers and move applicants through the pipeline.
-
You’ll be comfortable and confident in working to ambitious individual and team targets as standard.
-
You’ll have a strong coaching capability, demonstrating confidence in handling complex career decisions, displaying a high level of emotional intelligence.
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Proven ability to establish effective relationships with people from all backgrounds (including prospective applicants and other members of the team).
-
Excellent persuasive oral and written communication skills; the ability to effectively tailor messaging to individual applicants resulting in securing a tangible outcome.
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You’ll be able to overcome challenges and show resilience.
What you will need to succeed in this role (experience/qualifications)
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Experience in sales, recruitment, or another fast-paced environment requiring regular, day-to-day communication with candidates or customers.
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A genuine interest in education and building relationships with applicants.
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Strong team working skills; communicating with colleagues across the organisation.
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Experience using CRM systems and ability to develop knowledge and proficiency of Now Teach’s relationship management system. Ideally confident in interpreting data from CRM systems to navigate towards outcomes.
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Comfortable with a wide range of digital platforms, for example, Salesforce CRM and Microsoft Office.
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Strong working knowledge of the initial teacher training, early career, and education landscape would be advantageous.
Application Process
Please send your C.V. and cover letter (no more than 2 pages).
The job will close EOD 2nd September.
Interviews will take place via video call on 7th or 8th September.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Connect to Work service in Harrow.
Sounds great, what will I be doing?
An Employment Specialist helps people with mental health conditions, disabilities, or other barriers to find, keep, or return to work. They manage a caseload of clients, provide one-to-one support such as career guidance, CV writing, job searching, interview preparation, and workplace coaching, while also building relationships with employers to create job opportunities and arrange workplace adjustments when needed. They track client progress, maintain accurate records, and work closely with healthcare and community services to help clients achieve sustainable employment outcomes.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The essential skills for this Employment Specialist role are the ability to build trusting relationships with clients, strong communication and interpersonal skills, knowledge of supporting people with mental health conditions or other barriers to employment, and the ability to motivate and coach people towards work goals. The role also requires good organisation and time management, experience managing a caseload, confidence engaging with employers and partner organisations, accurate record-keeping and administration skills, and proficiency with Microsoft Office and databases. Being empathetic, person-centred, self-motivated, and committed to equality and diversity are also important personal qualities.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
ID: 1845 Psychotherapist, Arts Therapist, Counsellor
Service: Growing Minds, Off Centre, an African, Caribbean Heritage therapeutic service for Children and Young People.
Salary: £36,501 - £40,024 FTE per annum (£21,900.60 - £24,014.40 per annum, pro rata) Inclusive of Inner London Weighting
Location: Unit 7, Textile Building, Hackney, London, E9 and outreach locations
Hours: 22.2 hours per week (part time) with either Monday or Thursday evening to 8:00pm. Requirement to work on Wednesdays.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a therapist who wants to make a difference to the lives of children and young people, 11yrs to 25yrs, of African, Caribbean heritage in City and Hackney
Young black people disproportionately report inequality, racism and discrimination on a routine basis. Many ACH children, young people and families are succeeding in Hackney, however young people from ethnic minority communities are over-represented in terms of child protection plans, looked after children and school exclusions and inequalities in health. If you feel passionate about making a difference in this area we would like to hear from you.
Our Growing Minds Service provides practical, emotional and mental health wellbeing support to children and young people aged 11-25 from African and Caribbean Heritage (ACH) communities; focusing on two key transition points in their lives (primary to secondary school and childhood to adulthood). The service is designed to increase the capacity of ACH communities to harness potential, identify and support children and young people’s mental health needs, and to establish a clear pathway into direct support.
We are seeking candidates from African and Caribbean Heritage in order to reach out to children, young people and young adults in these communities. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Main responsibilities
As a therapist you will be responsible for undertaking assessments, delivering 1-1, time limited, outcome focussed sessions with young people for up to 24 weeks (depending on their assessment evaluation) and evaluating therapeutic interventions for young people. You will also undertake associated case management and administrative work. You will be required to offer evening sessions until 8pm at least one evening a week (on Monday or Thursday) as part of your working hours and there is also the potential to develop and facilitate group work.
Main Requirements
As a Psychotherapist/ Creative Art Psychotherapist/Counsellor with relevant post qualification practice you will work collaboratively community organisations/CAMHS and other partners to reduce barriers to mental health support to children, young people and young adults from the ACH community. You will work with young people on a 1:1 basis, with parent/carers during assessment, and group work. You will undertake holistic assessments, and hold a caseload providing outcome focussed interventions that support resilience and emotional wellbeing. In addition you will be knowledgeable about the wider health determinants which impact on ACH communities and barriers for children, young people and young adults achieving positive outcomes. You will be a warm, empathic individual with an ability to relate to young people and work as part of a team.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from male candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
Benefits
We will offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You will be provided an ACH external clinical supervisor. You will join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – INSERT APPLICABLE DBS LEVEL Enhanced certificate, child and adult workforce psychotherapist, adults and children’s barred lists
Benefits:
- an annual paid leave entitlement that commences at 25 working days, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Sunday 30th August 2026 at 23:59
Interviews are scheduled to take place w/c Monday 7th September.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Jacqueline Bascombe (full email address located on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Actionbecause we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.






