198 Chief operating officer jobs

Help people have their voices heard. Make a difference through advocacy.

Mind in Havering, Barking & Dagenham is looking for a passionate and committed person to join our Advocacy Service, supporting vulnerable adults to understand their rights, express their views and have a say in important decisions about their lives.

We have one vacancy available, with the appointment level dependent on your existing qualifications and experience.

If you hold the required National Advocacy Qualification and relevant IMCA/DoLS training, you will be appointed as an Independent Mental Capacity Advocate (IMCA) / Community Advocate, earning £28,954 per annum (£17.40 per hour) for 32 hours per week.

If you have the right skills and experience but are not yet qualified, you may be appointed as an Advocacy Project Worker at £15.81 per hour, with support and a clear route to work towards the National Advocacy Qualification.

You will work with people across Havering, building trusted relationships and helping ensure their wishes, rights and choices are heard and respected. The role includes casework, working alongside health and social care professionals, community engagement, workshops and promoting self-advocacy.

We are looking for someone who is compassionate, organised, resilient and confident communicating with people who may be distressed or facing difficult circumstances. You will need to work independently while also being part of a supportive team.

If you are already an experienced advocate or are looking to develop your career in advocacy, we would love to hear from you.

Volunteer It Yourself (VIY), a UK-wide not-for-profit organisation linked to youth skills and employment, volunteering and construction, is looking for a passionate fundraising manager to drive our income streams and play a crucial role in helping to grow our income.

VIY combines volunteering and DIY by challenging young people aged 14-24 to learn trade and building skills, on the job, by helping to renovate and retrofit community buildings (e.g. youth clubs, community centres, sports clubs, and arts, music and cultural venues).

Importantly, the majority of young people we work with are outside of, or at risk of being outside of employment, education or training. Young people participating in VIY are mentored by professional tradespeople and gain vocational skills accreditations as well as access to further training, work placement and apprenticeship opportunities with local providers and employers beyond the project.

VIY launched in 2011 and now operates UK‑wide with £2.6 million annual income and 25 full time employees. To date, over 1,000 youth and community buildings across the UK have been renovated, involving 18,000 young people and 1,200 trade skills mentors. You can read more about our work in our impact report.

As the Fundraising Manager you will be responsible for identifying and securing new funding opportunities, developing existing opportunities and funding streams, writing and submitting funding applications and proposals and managing the ‘income’ pipeline.

We’re seeking someone ambitious who has proven experience in securing grant funding and bid writing preferably across multiple sectors/income streams, ideally including the public sector and local authorities and corporate CSR and sponsorship programmes. You will identify, cultivate, apply to and steward funders , securing both restricted and unrestricted income to support VIY’s vital work.

You will play a pivotal role in delivering sustainable income growth and supporting VIY’s ambitious plans for the future. Please read our attached Application Pack for the full job description and person specification for this role before applying.

Principal Philanthropy Lead 

The Elders

£70,000 per annum

UK-based, hybrid working 

The Elders is seeking an experienced fundraiser to grow and diversify its income (traditionally dominated by large, long-term, unrestricted donations), at an exciting point in the organisation’s history. 

Founded by Nelson Mandela in 2007, The Elders brings together independent global leaders who use their experience, influence and moral authority to work for peace, justice, human rights and a sustainable planet. The Elders’ 20th anniversary in 2027 is an opportunity to help shape the organisation’s next phase of philanthropic support. 

This is a stand-alone, high-impact fundraising role for someone with the experience, ambition and global perspective to build trusted relationships with major donors and other philanthropic partners around the world. 

The role 

Reporting to the Director of Corporate Services and working closely with the Chief Executive and The Elders’ Advisory Council members, you will lead the development and implementation of The Elders’ fundraising strategy, with a particular focus on securing significant unrestricted funding alongside restricted support for specific projects. 

You will: 

 Build strong relationships with existing donors, working closely with Advisory Council members to leverage their networks and knowledge. 

Lead the full fundraising cycle from prospect identification and cultivation through to applications, stewardship and reporting. 

Develop and manage a global pipeline of major donors, including individuals, foundations, donor-advised funds and family offices. (The Elders has never accepted funding from governments or the general public.)

Identify new philanthropic opportunities across different countries and stay abreast of global giving trends, with a focus on geographical diversification of The Elders’ income. 

Develop compelling funding proposals and narratives that communicate the impact of The Elders’ complex international work. 

Manage donor budgets and reporting across multiple currencies. 

Contribute to the organisation’s long-term financial sustainability, including through exploring the possibility of setting up an endowment. 

Represent The Elders at donor meetings and events internationally.  

With the majority of The Elders’ income being unrestricted, you will play an important role in protecting the organisation’s independence and ability to respond to global events. The 20th anniversary in 2027 will also provide exciting opportunities to develop new philanthropic relationships and secure funding for significant initiatives. 

About you 

You will have extensive experience securing major gifts of $500k+, together with a sophisticated understanding of global philanthropy, and the gravitas to represent The Elders with very senior audiences. 

You will bring: 

Significant experience of major donor fundraising across individuals, foundations, donor-advised funds and/or family offices. 

In-depth knowledge of the US philanthropic landscape and strong understanding of European and global philanthropy, including in some Global South countries. 

Experience of cross-border giving and international fundraising, with the confidence and interpersonal skills to build and maintain relationships across cultures and at a senior level. 

A track record of developing fundraising strategies and building long-term donor relationships. 

Strong financial literacy, including managing donor budgets across multiple currencies. 

A flexible, hands-on and collaborative approach, with a commitment to the mission of The Elders. 

Experience of working within diplomacy, advocacy or international affairs would be particularly valuable. 

The opportunity 

This is a rare opportunity to join a highly respected international organisation and make a direct contribution to its financial sustainability and continued ability to address some of the world’s most pressing challenges. 

The role is based in the UK and you must have the right to work in the UK. 

The Elders operate a hybrid working policy, with a high degree of flexibility. Attending the office is based on need not a quota of days, with certain activities best conducted in person. They also hold monthly “in days” when the whole UK team comes together. Aside from these obligations, you would be free to choose the balance between home and The Elders’ London office. International travel and some evening work across time zones will be required. 

To apply, please submit your CV along with a Supporting Statement via the Giving Back Recruitment website.

We welcome applications from candidates from all backgrounds and are committed to an inclusive recruitment process. 

To view the full details of the role and access the appointment brief, please visit the Giving Back Recruitment website.

Closing date: Wednesday 7 October 2026 

First round interviews with Giving Back Recruitment: 13–16 October 2026 

First stage interviews with The Elders: 22 October 2026 

Second stage interviews with The Elders: w/c 2nd November 2026 

For an informal and confidential discussion, please contact Anna Gardet, Director of Executive Search, or Erica Ritchie, Recruitment Consultant, at Giving Back Recruitment.

Role: Volunteer and Support Services Lead (Volunteer & Service Operations)

Fixed-term contract (12 months, with possibility of extension)

3 days a week (2.5 days considered for exceptional candidate)

Expected start date October / November 2026, by agreement

£35,000 FTE (£21,000 for 3 days/week)

Location: Remote, with one working day per month in central London

Reports to CEO

About The Loss Foundation

Every year, thousands of adults across the UK turn to The Loss Foundation after the death of someone they love from cancer. At one of the hardest times in their lives, they find a safe place to be understood, connect with others who truly understand, and access specialist support.

Founded by clinical psychologists, The Loss Foundation is the UK's leading charity dedicated to cancer bereavement. Our evidence-informed services are delivered nationally through support groups, workshops, walks and a remarkable community of trained volunteers, ensuring more people can access compassionate support wherever they live. As we continue to grow, we're looking for someone who wants to help shape the next chapter of our support services. You'll join a small, ambitious team where ideas are welcomed, initiative is encouraged and every person makes a meaningful contribution to helping us reach more bereaved people.

About the Role

This is a key role at the heart of The Loss Foundation's support services. A central part of the role is building strong relationships with our extraordinary community of volunteers, ensuring they feel connected to the charity, well supported and equipped to deliver high-quality support. Alongside this, you'll coordinate our programme of bereavement support events and ensure the systems and processes behind our services run smoothly. This is not a clinical or direct bereavement-support role - our support groups and services are delivered by trained volunteers. Instead, you'll enable that support by coordinating our services and providing an excellent experience for the volunteers who deliver them.

We're entering an exciting period of growth. Over the next few years we're expanding our national support services, growing our volunteer community and investing in new ways to reach more bereaved people than ever before. This role will play an important part in making that happen.

Although the role doesn't include formal line management, you'll have real ownership of your area and the opportunity to shape how our services develop. This role would suit someone who enjoys creating structure, building relationships and making a meaningful difference as part of a small, ambitious team.

What Success Looks Like

In your first 3 months you will...

● Learn how our support services and volunteer programme operate.

● Become the main point of contact for volunteers, building trusted relationships with volunteers.

● Take ownership of coordinating our programme of support events.

● Become confident managing the charity's day-to-day operational processes independently.

● Identify at least one opportunity to improve our systems, volunteer experience or service delivery, and begin implementing agreed improvements.

By 6 months you will...

● Have implemented improvements to systems and operational processes.

● Be strengthening and developing the volunteer support cycle.

● Be using insight from volunteers and beneficiaries to continually strengthen our services.
 

By 12 months you will...

● Help shape how The Loss Foundation delivers and grows its support services.

● Lead volunteer recruitment and onboarding.

● Become a key member of a small team helping guide the charity through its next stage of growth.

Key Responsibilities

Volunteer Coordination & Experience

You'll be the main point of contact for our volunteer community, helping volunteers feel informed, valued and well supported.

● Build strong, trusted relationships with volunteers, providing ongoing support and helping them feel connected to and valued by the charity.

● Coordinate volunteer recruitment, onboarding and rotas.

● Maintain volunteer records and day-to-day communications.

● Help shape and continually improve the volunteer experience.
 

Event Coordination

You'll oversee the smooth delivery of The Loss Foundation's programme of support services, ensuring events are well organised, appropriately resourced and delivered to a high standard.

● Coordinate the charity's programme of support groups, workshops, walks and other services.

● Manage event logistics, volunteer allocation and communications.

● Ensure event information is accurate across our systems and website.
 

Process & Systems Improvement

As we grow, you'll help build the operational systems that enable us to support more bereaved people efficiently and consistently.

● Improve systems, processes and automated workflows.

● Monitor service activity and maintain accurate operational data.

● Identify opportunities to improve efficiency and support future growth.

Quality and Service Development

You'll help us continually strengthen our services through feedback and learning.

● Gather and review feedback from volunteers and beneficiaries.

● Recommend improvements to services and volunteer experience.

● Support the appropriate handling of complaints and safeguarding concerns.

About You

This role would suit someone who enjoys building relationships, creating structure, and helping things run smoothly. You'll thrive in this role if you are -

● An excellent organiser who enjoys planning, coordinating and keeping projects on track.

● A warm, approachable communicator who enjoys supporting volunteers and working collaboratively.

● Comfortable managing multiple priorities and solving problems proactively.

● Experienced in managing, coordinating or supporting volunteers, with a track record of building positive volunteer relationships, alongside experience of event, service or operational coordination.

● Confident using digital systems and data, with the curiosity and initiative to learn new platforms, troubleshoot problems and find better ways of working.

● Able to work independently while contributing positively to a small, growing team.

● Motivated by The Loss Foundation's mission and committed to delivering compassionate, high-quality support.

What difference will you make?

You will sit at the heart of The Loss Foundation's support services, ensuring that thousands of people each year receive a warm, compassionate and well-coordinated experience at one of the most difficult times in their lives. By supporting our volunteers, strengthening our systems and helping the charity grow sustainably, you'll play a vital role in enabling us to reach many more people affected by bereavement in the years ahead.

To Apply
Please note: We recently advertised this position, but following some internal changes we have taken the opportunity to review and refine the role. The revised position places greater emphasis on volunteer management and the volunteer experience, and we are therefore re-advertising to reflect this.

To apply, please submit a CV and cover letter outlining your interest in the role and relevant experience via CharityJob.

Interviews will take place remotely on Tuesday 29 September 2026. Candidates progressing from interview may also be invited to a short follow-up conversation before a final appointment is made.

If you have any questions about the role, please feel free to get in touch.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.

Role Purpose

The Fundraising Manager will drive fundraising growth for YMCA Lincolnshire, a well-established charity working to improve the lives of children and young people, families, local communities and those at risk of homelessness.

Reporting to the Head of Income Generation, you will lead the delivery of YMCA Lincolnshire's Fundraising Strategy and be responsible for achieving agreed income targets across a diverse range of income streams. You will grow income through individual giving, corporate partnerships, trusts and foundations, community fundraising, events and campaigns, while strengthening donor stewardship, supporter journeys and the effective use of our Beacon CRM.

Working collaboratively with colleagues across the organisation, you will translate service delivery outcomes into compelling cases for support and build meaningful relationships with supporters, funders, businesses and community groups. You will ensure all fundraising activity is compliant, insight-led and aligned with YMCA Lincolnshire's mission, values and strategic objectives.

The closing date is Friday 25th September 2026 at 5pm.

Applications will be shortlisted as they are submitted, so this position may close early should the right candidate be found.

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

About RMC

RMC Charity (RMC) is an established, award winning, regional charity working across the West Midlands to support newcomers and people facing barriers to accessing services, rights and opportunities.

RMC is a growing and ambitious organisation. As we continue to develop our services, partnerships and organisational infrastructure, we are strengthening the support available to our Senior Leadership Team (SLT) and Trustee Board.

We’re also embarking on an exciting new asset development project, which will represent a significant long-term investment in the organisation and its future. The project is expected to be sizeable and complex, involving a range of external parties, professional advisers, stakeholders and partners, and will develop over the next two years and beyond.

The Senior Executive Assistant will play an important role in supporting the SLT through this period, including helping to coordinate meetings, information, actions and communications involving external parties. The postholder will need to bring structure, organisation and follow-through to a lengthy and evolving programme of work, ensuring that key actions, decisions, commitments and deadlines are effectively tracked.

We are looking for an exceptional Senior Executive Assistant who can operate at a senior level, bring structure and discipline to executive and governance activity, and act as a trusted partner to the SLT and the Board.

This is not simply an administrative role. The postholder will be an important part of how RMC ensures that decisions are followed through, commitments are delivered, information flows effectively and governance remains strong.

About the Role:

The Senior Executive Assistant will provide high-level executive, governance and organisational support to the SLT, working particularly closely with the CEO and Executive Director of Services.

The postholder will manage complex diaries and relationships, support the effective operation of the Trustee Board, prepare high-quality information and reports, and ensure that important actions and commitments do not get lost.

The successful candidate will have the confidence to work with senior leaders and managers, trustees and external stakeholders while maintaining the highest levels of discretion and professionalism.

They will also be someone who is prepared to "keep the executives honest" constructively challenging where appropriate, identifying gaps, following up on commitments and helping the SLT to anticipate and manage organisational risks.

Key Responsibilities

1. Trustee Board and Governance

• Coordinate the effective administration and operation of Trustee Board meetings, including scheduling meetings, preparing agendas and papers, circulating documentation and managing follow-up actions
• Attend Trustee Board meetings and produce accurate, concise and timely minutes and records of decisions
• Maintain an effective system for tracking Board decisions and actions and ensure that these are followed through
• Act as an important conduit between the Trustee Board and SLT, ensuring appropriate information flows between governance and executive leadership
• Support the SLT in maintaining an effective overview of governance requirements, deadlines, decisions and actions
• Maintain appropriate governance records and documentation and support the preparation of relevant papers
• Identify gaps, inconsistencies or emerging governance issues and appropriately flag these to the SLT
• Maintain absolute confidentiality in relation to Board discussions and sensitive organisational matters 

2. Executive Support and Diary Management

• Provide high-level diary management and executive support to the CEO and Executive Director of Services
• Proactively manage complex and competing priorities, identifying diary conflicts and resolving them before they become problems
• Help executives prioritise meetings and commitments according to organisational importance and strategic priorities
• Ensure executives are properly prepared for important meetings by coordinating papers, briefings, agendas and relevant information
• Arrange travel, accommodation, meeting logistics and expenses where required
• Manage meeting schedules involving internal teams, trustees, funders, partners, commissioners and other external stakeholders
• Act as an appropriate first point of contact on behalf of the SLT, maintaining positive and professional relationships
• Support the SLT in coordinating the new asset development project, which will involve a significant programme of work over the next two years and require engagement with a range of external parties
• Coordinate meetings and communications with external professionals, partners, funders, and other parties involved in the asset project
• Maintain an overview of key milestones, deadlines, and dependencies associated with the project and ensure that the relevant members of the SLT are appropriately briefed
• Ensure important commitments, deadlines and follow-up actions are tracked and completed as well as anticipate the needs of the Executives and proactively identify issues before they arise

3. Executive Information and Reporting

• Draft, edit and coordinate reports, briefing papers, presentations and other executive-level documentation
• Compile information from across the organisation and turn it into clear, concise and useful briefings, identifying areas requiring further consideration and raise these appropriately
• Prepare agendas and supporting information for SLT, Senior Management Team (SMT) and other senior meetings
• Attend relevant meetings and produce precise, action-focused minutes and records
• Support the preparation of information for strategy sessions, appraisals and organisational reviews
• Ensure that information presented to senior leaders is accurate, appropriately sourced and clearly communicated

4. Leadership Accountability and Organisational Follow-Through

A key part of this role will be ensuring that decisions and commitments made by the SLT translate into action.

The postholder will;

• Maintain oversight of key leadership and senior management commitments and actions
• Track commitments made to staff, service users, trustees, partners and other stakeholders
• Prompt senior leaders and managers where actions or deadlines are approaching or have not been completed
• Identify gaps between agreed decisions and implementation
• Constructively challenge where commitments appear to be at risk of being missed
• Help the SLT maintain visibility of emerging organisational risks, issues and dependencies
• Support the SLT to maintain oversight of the asset development project, ensuring that key actions, deadlines and dependencies are captured and followed through
• Help coordinate the flow of information between the SLT and the range of external parties involved in the asset project, ensuring that requests, actions and decisions are appropriately followed up
• Help the SLT maintain visibility of emerging organisational and project risks, issues and dependencies
• Escalate concerns appropriately and proportionately
• Support a culture of accountability, transparency and delivery

This will require judgement and courage. The successful candidate must be comfortable respectfully challenging senior colleagues when something does not look right, while maintaining trust and confidentiality.

5. Relationships and Communication

• Communicate confidently and professionally with people at all levels of the organisation
• Contribute to the existing environment where colleagues feel able to share concerns, provide candid information and challenge decisions appropriately
• Handle sensitive conversations with empathy, discretion and objectivity
• Represent the SLT professionally when communicating with internal and external stakeholders
• Maintain appropriate boundaries and confidentiality at all time

Person Specification:

Essential Criteria:

Executive support and organisation

• Minimum 5 years’ experience of providing high-level executive, senior administrative or governance support
• Excellent organisational and time-management skills
• Ability to manage multiple competing priorities and complex schedules
• Exceptional attention to detail and ability to work accurately under pressure
• Experience preparing professional reports, briefings, minutes and correspondence
• Strong written and verbal communication skills 

Governance

• Understanding of effective governance and the relationship between trustees and senior leadership
• Experience supporting Boards, committees or senior-level meetings
• Ability to understand complex information and identify actions, risks and gaps
• Strong understanding of confidentiality and appropriate information handling

Technology

• Strong proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint and Teams
• Confidence using CRM systems, digital collaboration platforms and online meeting tools
• Ability to use technology to improve organisation, information management and workflow

Judgement and Discretion

• Demonstrable ability to handle highly confidential and sensitive information
• Excellent professional judgement and understanding of when information should be shared, withheld or escalated
• Ability to remain calm, balanced and objective in difficult or sensitive situations

Suitable Candidate Leadership Profile

We are particularly interested in people who demonstrate the following qualities:

• High Courage - You will need the confidence to ask difficult questions, challenge assumptions and respectfully tell senior colleagues when something needs attention
• Deep Empathy - You will understand that leadership decisions affect real people. You will listen carefully, understand different perspectives and approach sensitive situations with humanity
• Sharp Objectivity - You will be able to separate facts from assumptions, remain impartial and provide senior leaders with an honest and clear view of an issue – even when that view may be uncomfortable
• Strategic Thinking - You will understand the bigger picture. You will not simply manage diaries and actions; you will understand why they matter, how they connect to RMC's priorities and where a missed action or emerging issue could create wider organisational risk

What Success Looks Like

Within this role, success will mean:

• The CEO and Executive Director of Services are well organised, properly briefed and able to focus on strategic priorities
• Trustee Board meetings are well planned, professional and supported by accurate information and records
• Board and SLT decisions are translated into clear actions and followed through
• Important commitments do not get lost
• Risks, gaps and emerging issues are identified early and appropriately escalated
• Information provided to senior leaders is accurate, concise and useful
• Internal and external relationships are handled professionally and with discretion
• The SLT has a trusted partner who can provide challenge as well as support
• RMC's governance and executive functions operate with greater consistency, discipline and accountability

The Person We Are Looking For

We are looking for someone who is more than an administrator.

You will be highly organised, but also intellectually curious. You will be discreet, but not passive. You will be supportive of senior leaders, but willing to challenge them. You will be empathetic, but able to remain objective. You will be comfortable dealing with detail while keeping sight of the wider strategic picture.

Above all, you will be someone the SLT and Trustee Board can trust completely, someone who will see what needs to be done, make sure it happens, and have the courage to speak up when it doesn't.

Flexibility 

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. This could include data, administrative and/or project support to other cross-organisational departments. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Closing Date:  Thursday 1^st October 2026

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the RMC Charity is unable to provide assistance with this.

WHO WE ARE

University Hospitals Birmingham Charity consists of four hospital charities supporting some of the busiest hospitals in Birmingham – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment.

Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Legacy Administrator you will help us raise much needed funds that will make a real difference to our patients and their families.

JOB SUMMARY

This role is primarily based at Queen Elizabeth Hospital Birmingham, with the expectation of occasional travel to other hospital sites.

This post is within the Fundraising Team at University Hospitals Birmingham Charity, which is the official charity of Heartlands Hospital, Good Hope Hospital, Solihull Hospital and the Queen Elizabeth Hospital Birmingham.

This is a new role within the Charity Team. In this role, you will be a crucial part in ensuring that all legacies to the charity are administered in a timely and sensitive manner, maintaining and building great relationships with both internal and external stakeholders.

This role will involve occasional evening and weekend work at charity events and events organised by our supporters. 

PRINCIPAL DUTIES

• Work with the Senior Fundraising Officer responsible for Legacies to actively manage a varied caseload
• Handle a mixture of pecuniary, residuary and reversionary legacy cases
• Tailor your approach to each case depending on the circumstances, having a flexible approach whilst ensuring that all gifts are administered in a timely manner
• Work to optimise University Hospitals Birmingham Charity legacy income where appropriate
• Ensure that all bequests to UHB Charity are received and utilised, in accordance with UHB Charity policies
• Maintain your knowledge of current legislation
• Play an active role in the wider legacy team and promoting Gifts in Wills where necessary
• Working alongside the Stewardship Team, ensuring accurate data inputting and correspondence both written and verbal with supporters
• Managing and prioritising unpredictable and frequently interrupted busy workload.
• Working with and deliver clear objectives and key performance indicators.
•  Proactively contributing to the achievement of targets and the ongoing fundraising success of the Charity as a whole and to be a supportive, effective and collegiate team member.

COMMUNICATION

• Relaying accurate and timely information to the fundraising team, communications team, grants team and stewardship team. Communicating with donors and fundraisers.
• Dealing with enquiries from the general public, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures

ORGANISATIONAL RESPONSIBILITIES

• Maintaining Raiser's Edge donor management system. Accurate data inputting of donations, fundraising, thank you letters and general archiving, production and upkeep of databases. 

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
•  To maintain confidentiality in all aspects of duty including fundraiser and donor data.
•  To assist in maintaining accurate records and to complete and return as requested statistical data.
• To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.
• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times.
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary).
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure. 
• To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital.

The Legacy Administrator will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES:

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

SKILLS/KNOWLEDGE and ABILITY

Essential

• Excellent written skills with first class spelling
• Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages
• Ability to ensure accurate data inputting
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to set up and maintain organisational systems
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to
• influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Educated to degree level or equivalent
• Qualification in community fundraising, corporate fundraising, communications, PR or marketing
• Membership of the Institute of Fundraising

EXPERIENCE

Essential

• Experience and understanding of charity legacy administration
• Ability to communicate clearly, assertively and compassionately with Executors, solicitors and bereaved family and friends
• High level of numeracy skills in order to approve complex Estate Accounts and tax calculations
• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
• Experience of working on own initiative

Desirable

• Experience of working with donors and fundraisers
• Raiser's Edge donor database experience
• Experience of working and consulting with patients and/or the public 

ADDITIONAL INFORMATION

Essential

• A team player with a flexible approach
• Available to work out of hours if required.

Desirable

• Car driver with a clean licence

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.

Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.

We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.

We are looking for a dynamic, enthusiastic and proactive individual to play a key role in shaping and enhancing our direct marketing programme. Working closely with the Supporter Experience Manager you will be responsible for the achievement and development of direct marketing income at The Christie Charity and will support on the development of our supporter experience programme.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this exciting opportunity could be the role for you.

Prospectus is delighted to be partnering with an international development organisation in the search for a new Director of Philanthropy. 

Director of Philanthropy 

£80,000 to £90,000

London hybrid (minimum three times per month)

This organisation is a global leader in pioneering and scaling proven poverty solutions. Founded in 1972 in post-war Bangladesh as a small relief effort, this organisation is now the world's largest Global South-led development organisation. They equip vulnerable people with the tools, opportunities, and skills to lift themselves out of poverty and reach their potential. Their holistic, entrepreneurial approaches operate across Asia and Africa, and have reached over 145 million people. The organisation's European presence was established in 2006 in London to represent the organisation in Europe, and build relationships with current and potential European donors.

This new Director of Philanthropy role will lead and guide the organisation to build philanthropic fundraising in Europe. This will involve developing a philanthropic fundraising strategy, working to build a pipeline of high-value donors, and securing five-, six-, and seven-figure gifts. This role will be responsible for delivering annual income targets rising to unrestricted or lightly restricted donations totalling £1 million per annum within four years. It will also support the Director, of their International Fund (based in the USA) in the development of an ambitious global catalytic unrestricted fund targeting $1 billion in commitments over the next five years.

To be successful in this role, this person will have proven significant experience in major gift fundraising and a proven track record of securing high-value, multi-year philanthropic commitments from individuals, family offices and/or foundations. This person will have knowledge and experience of UK and ideally European philanthropic markets. They will also need to have sensitivity to being a Global South-led organisation and an entrepreneurial mindset to achieve income growth. They will have previously developed and launched dynamic fundraising strategies that achieved income generation growth. 

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Rhiannon Mehta at Prospectus.

To apply, please submit your CV and cover letter (maximum 2 pages) in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. 

The Chartered College of Teaching is currently working on a number of exciting projects, and is recruiting a Professional Learning Quality Lead to support this work. This is a fixed term position which will focus on supporting the delivery of a key strand of our work relating to teacher development, helping to embed high quality professional development across the sector. By joining our team as a Professional Learning Quality Lead, you’ll be helping us to support teachers, champion great teaching and raise the status of the profession.

The role will run until the end of December 2027 in the first instance.

Job Title: Professional Learning Quality Lead

Reports to: Associate Director, Professional Learning and Accreditation

Direct reports: Project Officer (TBC)

Salary: £40,000-£45,000 per annum dependent on experience

Contract: Fixed term until 31st December 2027

Hours: A full working week is 35 hours and we offer flexible working options. We are open to full-time or part-time candidates (min. 3.5 days/0.7 FTE)

Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here. 

Based: Home based or office based, with hybrid-working options.

Start date: ASAP (by November 2026)

Deadline and interview: Applications will close on Sunday 4th October 2026.

The interview will consist of a task and competency-based questions.

Interviews are currently planned to take place w/c 12th October 2026 but we will be reviewing applications on a rolling basis and may interview and close the role earlier if a suitable applicant is identified.

Application: Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches ~40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 35 people, supported by a Board with a significant track record and experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.

The Opportunity

The Professional Learning Quality Lead will play a key role in supporting our work around teacher development, helping to embed high quality standards for teacher professional learning across the education sector.

Drawing on their deep understanding of teacher development, the Professional Learning Quality Lead will lead on a number of internal and external projects, working with colleagues and sector stakeholders to develop and launch a CPD quality framework. They will deliver training, develop resources and carry out quality assurance activities to support the successful implementation of the framework in schools, colleges and sector organisations. Alongside this, they will support the delivery of the Chartered College of Teaching’s wider professional development offer, developing and reviewing materials and delivering training that is aligned to agreed quality standards, helping to support teacher and school development and career progression. 

This would be an ideal opportunity for anyone who is passionate about teacher development and who wants to use their knowledge to build expertise and shape quality standards across the sector.

Role description

Establishing CPD quality standards and quality assurance processes

You will lead on the development and implementation of a new CPD quality framework, which will include:

• Initial development and testing of an evidence-informed framework for CPD quality
• Seeking input from experts and key stakeholders via a range of consultation activities (e.g. advisory groups, focus groups, surveys)
• Developing effective processes to quality assure CPD in line with the newly developed framework, underpinned by robust policies and governance processes
• Developing and delivering training and implementation resources to support the rollout of the framework, helping to ensure the framework is understood and applied consistently
• Working with partner organisations to quality assure their professional development offer in line with agreed standards

Developing training materials

You will spend some of your time working on developing and reviewing CPD materials to support the College’s wider CPD offer. This might include:

• Designing and delivering CPD sessions for teachers and school leaders
• Designing or contributing to the development of new and existing online courses and content
• Reviewing and evaluating existing provision, identifying opportunities for further improvement

Wider responsibilities

You will have the opportunity to collaborate with colleagues from across the organisation, and will champion the framework and the high standards it sets for teacher CPD, within and beyond the College.

You will also be expected to:

• Plan and coordinate work activities for the projects you are responsible for, ensuring that work is completed on time and within budget
• Provide direct line management for a Project Officer who will support day to day administration of project activity during the project mobilisation period (up to the first 6 months)
• Engage in CPD, learning activities and training to maintain and develop your knowledge and skills
• Arrange and participate in meetings, as required
• Perform other activities as and when required in order to fulfil the purpose and requirements of the role
• Represent the College at external events (occasional travel may be required)

About You

We’re looking for someone who is enthusiastic and knowledgeable about teacher and school development; who is motivated by our mission and who is truly passionate about supporting the education sector.

The person specification below outlines the essential and desirable knowledge, skills and experience we are looking for in this role. You will need to meet the essential knowledge and experience as a minimum, and at least two of those indicated as being ‘desirable’. We are committed to creating a diverse and inclusive environment and encourage you to apply.

Essential knowledge and experience

• Educated to at least degree standard, with QTS and experience of teaching in schools in the UK
• Proven knowledge and understanding of effective professional development methodologies
• Critical understanding of research and evidence relating to teacher professional development and implementation
• Experience of designing and/or delivering teacher professional development
• Able to engage and communicate effectively with a range of stakeholders, including educators, sector leaders, funders and partners
• Able to organise information and communicate complex ideas in a systematic and coherent way

Desirable knowledge and experience

• Experience leading and/or quality assuring teacher professional development across a school, trust or in a relevant education sector organisation
• Experience of developing frameworks and/or standards (e.g. quality assurance frameworks, CPD frameworks, assessment frameworks, professional standards, qualifications frameworks)
• Understanding and/or experience of governance, including developing and monitoring policies and processes
• Experience of leading or managing projects, including understanding how to manage timelines and budget
• Have undertaken further study relevant to the role e.g. Masters, Chartered Teacher Status, relevant NPQs, other relevant courses or qualifications

As well as the requirements outlined above, we are looking for people who: 

• Believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change
• Communicate clearly and effectively, understanding the importance of conveying complex ideas in an easy to understand way and respecting the work schedules and patterns of colleagues
• Learning and feedback oriented, intellectually curious, and keen to develop their skillset
• Are committed to equality and diversity, demonstrating these through their work and daily interactions with colleagues, members and other stakeholders.

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:

• Flexible working: responsive management, flexible hours, hybrid or fully remote working
• Professional development, including formal and informal training and support
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan. 

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application please make a request (details are in the application pack).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Your role

We are seeking a Finance & Operations Leader to lead Design for Good’s finance, operations and organisational effectiveness, combining strategic thinking with hands-on delivery.

Reporting directly to the Managing Director (MD), you will lead the organisation’s core finance, operational and enabling functions, ensuring we have the financial and operational infrastructure, people systems and governance frameworks needed to deliver our mission.

This is a hands-on senior leadership role, suited to someone who is both strategically minded and operationally confident — a collaborative leader who can lead suppliers, strengthen systems and financial processes, and take ownership of day-to-day operational delivery in a growing global charity.

Key Responsibilities

Financial leadership, planning and sustainability

● Support the MD in developing the annual organisational budget and take overall responsibility for financial performance, controls and processes.

● Work closely with the external accountants to ensure timely and accurate management accounts, annual accounts, financial reports, forecasts reporting for the MD, Board and Finance Committee.

● Take ownership of cash-flow forecasting, reserves management, financial planning and financial controls to support the organisation’s long-term financial sustainability.

● Ensure compliance with Charity Commission requirements, Companies House requirements (for any trading subsidiary) and charity SORP accounting standards.

● Lead the annual independent examination process and manage relationships with external auditors/examiners and other financial advisers.

● Oversee payroll, pensions, VAT returns and day-to-day financial administration, working closely with the external accounts team.

● Oversee restricted fund accounting, ensuring accurate tracking of grant expenditure, compliance with funder requirements and timely financial reporting.

Operations, systems and organisational effectiveness

● Lead and strengthen the organisation’s operational infrastructure, ensuring systems, processes and ways of working are effective, efficient and fit for purpose.

● Maintain an overall organisational plan, coordinating priorities, timelines and dependencies across the organisation.

● Identify and implement opportunities to improve organisational systems, operational processes and internal coordination to strengthen effectiveness and support sustainable growth.

● Oversee the day-to-day running of the organisation, including office management, IT systems, supplier contracts and operational compliance.

● Ensure the organisation’s IT and digital systems effectively support current and future organisational needs, including identifying and implementing opportunities for AI to improve efficiency and support organisational goals.

● Lead procurement and contract management, ensuring value for money, appropriate controls and effective supplier relationships.

● Lead financial and operational planning for key organisational activities, including the logistics and delivery of major events.

● Oversee joiner and leaver processes, ensuring a consistent, compliant and effective experience and that all required processes are correctly followed.

Governance, risk & compliance

● Lead the management, monitoring and reporting of the organisational risk register, ensuring key risks are actively managed and appropriately reported to the Board and relevant sub-committees.

● Ensure compliance with relevant legislation and regulatory requirements, including employment law, GDPR, health and safety and charity law.

● Act as the organisational lead for data protection, ensuring effective and compliant data protection practices across the organisation.

● Provide the Company Secretary function, including preparing Board papers and minutes, supporting the administration of the Finance and Risk Committees, and maintaining statutory registers and records.

● Work closely with the Chairs of the Finance and Risk Committees to support effective Board oversight of financial, operational and organisational risks.

● Ensure organisational policies are kept up to date, appropriately reviewed and approved by the Trustees.

Key Requirements

● Demonstrable experience in a senior finance and operations leadership role within a charity, not-for-profit, public or values-led organisation.

● Strong experience leading organisational operations and enabling functions, including finance, governance, compliance, IT and organisational infrastructure.

● Strong financial management experience, including budgeting, forecasting, management accounting, financial controls, audit processes and financial planning.

● Experience contributing to organisational strategy, operational planning and decision-making as part of a senior leadership team.

● Good understanding of governance, organisational risk management and regulatory compliance within a charity or not-for-profit environment.

● Experience working in a fast-paced environment, managing competing priorities, complexity and operational risk while maintaining a high standard of delivery.

Preferred Skills and qualifications

● At least 5 years’ experience in a managerial finance and/or operations role.

● Ability to operate confidently at both strategic and operational levels, balancing long-term organisational planning with hands-on delivery and problem-solving.

● Strong financial and analytical skills, with the ability to interpret, present and communicate financial information clearly to non-finance audiences, including Boards and senior leadership teams.

● Ability to influence, advise and support decision-making at senior leadership and Board level.

● Strong organisational and problem-solving skills, with the ability to strengthen systems, improve operational processes and enhance organisational effectiveness.

● Excellent interpersonal and relationship-building skills, with the ability to build trust and collaborate effectively across teams and with external stakeholders.

● Strong IT and digital systems skills, including experience with finance systems, CRM platforms and organisational technology tools.

● Ability to navigate complexity, manage organisational risk, exercise sound judgement and make sound decisions in a values-led environment.

● Excellent time-management and prioritisation skills, with the ability to manage multiple competing demands and deliver to deadlines.

Knowledge & Understanding

● Good understanding of charity finance, governance and regulatory compliance, including charity SORP and restricted and unrestricted fund management.

● Good understanding of people administration, employment legislation, organisational risk and operational compliance, including safeguarding responsibilities.

● Understanding of how financial management, operational infrastructure and people practices contribute to organisational effectiveness and the delivery of mission and impact.

Join a passionate and committed team driving forward social justice through women-led community organising!

The successful candidate will support Community Savers groups and networks in North Manchester and Wythenshawe achieve their goals for financial and social inclusion, mental wellbeing, community led development, participatory decision-making, and housing and climate justice.

You will work through a community-led process to:

• build strong community associations
• develop common visions and area action plans 
• build membership and support capacity building among young women aged 18-30
• raise small grants funding
• identify priorities for skills development and learning exchange
• help coordinate evidence-based advocacy projects
• keep appropriate records of meetings and events
• capture and communicate learning, progress, and impacts.

You are:

• Experienced in working in neighbourhoods with long term health inequalities.
• Good at building trusting relationships while maintaining boundaries and being mindful of your own levels of resilience.
• Passionate about social justice and championing community expertise.
• Compassionate and non-judgemental.

Please download the application pack for further information and a full job description.

Note that Community Savers is a majority women-led and transinclusive movement that works in alliance with Community Led Action and Savings Support (CLASS). Membership is open to anyone of any gender identity and community action aims to benefit all people in the areas where we work. Leadership and governance structures seek to celebrate and amplify the voices of working class women as those most disadvantaged by the intersecting cost of living, housing and climate crises.