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Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to develop the skills, knowledge, mindset, and connections to create a regenerative, equitable and just future.
Key info:
Based in London, UK
Full-time (4.5 days at placement & 1 half day training weekly)
£27,010 per annum salary
Programme dates: April 2027 - March 2028 (50 weeks)
Apply by Monday 12th October, 9:00 am BST
About On Purpose:
On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.
Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.
Programme structure:
Two 6 month placements
Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Bow Foodbank, BELU and VISA.
Weekly expert-led learning
Our intensive Learning & Development programme involves half a day, weekly in-person sessions led by experts from across sectors. The blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change.
1:1 mentoring & coaching
Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.
Join a supportive, impactful community
You’ll be part of a tight-knit cohort of ~20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community with 1000+ alumni, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.
Benefits:
Earn a £27.01 k salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs.
Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. Our alumni are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.
Unlock purpose-driven career opportunities - Our Associates have moved into a range of impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former Consultant now Director of Impact at B Lab UK, a former accountant now CEO at Ellen MacArthur Foundation, and a journalist and editor now co-CEO of Heard.
Standard UK holiday allowance
A 3-day residential (expenses paid)
Who we’re looking for:
This programme is ideal for you if you’re either:
at a stage in your career where you’ve built solid professional experience and want to use your professional skills to create change in organisations, systems and beyond;
not currently in a career that aligns with your beliefs, but looking to transition into one;
or you’re already in the impact sector and want to deepen your understanding of how systems and organisations work, develop the skills to lead transformational change, clarify your purpose and vision, and join a cohort and wider network of peers committed to putting purpose before profit.
Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:
A minimum of three years full-time professional experience
The right to work in the UK for the full duration of the programme
Fluency in English
Office environment experience
Skills including project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.
Excitement and commitment towards building a career that helps transform our economy from profit to purpose.
Diversity and Inclusion:
We welcome and encourage applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.
How to apply:
Read our Associate Programme brochure for more information.
Register your interest via our website to receive a link to your online application form.
Closing date for applications: Monday 12th October, 9:00 am BST
Interviews will be held in mid-late November.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Nb. for full information on this role please read both attachments: Job Pack and Job Description
Summary
We are seeking a highly motivated and skilled individual to serve as Coordinator, leading the mission of Street Pastors in Kingston. The ideal candidate for this role will be a person of integrity who is able to demonstrate experience and potential in leadership of Christian outreach and mission. They should have experience leading and managing volunteers in a relevant context. They should possess effective organisational and communication skills and demonstrate a passion for building and sustaining partnerships around community outreach.
Context
Kingston Street Pastors is a churches initiative which has been operating since 2006 deploying Christian volunteers in the town centre in the night time to Care, Listen and Help. We enjoy excellent relationships with key stakeholders in Kingston’s night time economy including our local council, police and businesses. Within the wider Street Pastors movement we have made significant contributions over the years to develop policy and practice and have worked closely with neighbouring Street Pastors initiatives and with the Ascension Trust. For governance purposes Kingston Street Pastors operates as an affiliated project of Oxygen, a Kingston based youth work charity.
Our key strategic priorities are to maintain and build on the positive relationships we have with our local council, the police and businesses in the night time economy, taking advantage of opportunities for collaboration, accessing funding and other forms of support. We are perennially focused on the recruitment of new volunteers to serve as Street Pastors and Prayer Pastors to sustain and grow our capacity to deploy teams to the streets.
About the Role
This role has a Genuine Occupational Requirement for the post holder to be a practicing Christian (as outlined by 2010 Equality Act, Section 9)
Our new Coordinator will work closely with the Street Pastors Deputy Coordinator, leading the regular operations of Kingston Street Pastors and the deployment of teams while also overseeing the strategic development of the initiative in response to emerging needs and opportunities.
Applicants should have people skills and demonstrate an ability to solve problems using a range of creative solutions including working with volunteers or using technology in new ways. The ideal candidate will have an ability to work flexibly and manage their time and resource effectively amidst competing priorities.
A strong applicant will also be able to demonstrate the following:
A good understanding of the work and ethos of Street Pastors and how this resonates with your approach to Christian mission.
A passion for the role the Church plays in our local community and an ecumenical ethos which is appreciative of a diversity of Christian traditions.
The ability to partner with key stakeholders in the community to increase the resources, reach and depth of charitable projects.
A high level of proficiency in project management with competent administrative and IT skills.
A good understanding of the night time economy, its users and key stakeholders.
Experience and skills in charity/ church project leadership with specific reference to the recruitment, development and management of volunteers.
An understanding of monitoring and reporting on the impact of charitable work.
Relevant experience in fields such as youth work, homelessness support, drug and alcohol services and promotion of community safety are also highly desirable.
This role is subject to an enhanced DBS check and suitable references including at least one reference from a church minister.
To apply for this role please provide your CV and write a cover letter of no more than 1500 words (or up to 2 pages) explaining why you are interested in the role and how your skills, attributes and experience make you a suitable candidate. Please ensure that your covering letter addresses the criteria both in the attached Coordinator Job Pack and the Coordinator Job Description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Sales Executive role. This position involves driving membership growth for a prominent industry organisation through proactive outreach, relationship building, and sales activity, all supported by comprehensive training within a collaborative environment.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.
The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.
Building Operations
Planned Maintenance
Undertake general maintenance including:
Facilities Compliance
Carry out and record routine statutory compliance checks including:
Health & Safety
Security Responsibilities
Customer Service
Administrative Responsibilities
Cleaning Responsibilities
General Responsibilities
Please apply with a 2-page cover letter
The client requests no contact from agencies or media sales.
Employment Details:
Benefits:
Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027.
This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model.
The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve.
Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers.
Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her.
Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives.
Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive.
As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more.
Our Vision:
A world where empowered girls reach their potential through equitable opportunities.
Our Mission:
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities.
Our Values:
Key Responsibilities
Strategic Leadership and Implementation
Financial Strategy and Audit
Financial Management
Culture and Operational Effectiveness
People Planning and Management
Compliance and Risk Management
Governance, Communications and Facilities
Person Specification
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women.
You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees.
Essential Experience and Knowledge
Skills and Leadership Approach
Values and Commitment
Desirable
Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
This post is subject to two satisfactory reference checks and DBS enhanced disclosure.
How to apply
Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:
Values alignment
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?
Finance
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant.
Timeline
Deadline for applications: End of day Monday 31st August 2026
First round interviews: w/c 7th September
Second round interviews: w/c 14th September
Decisions made: by 22nd September
Thank you for your interest in joining Sister System in our mission to inspire and empower young women.
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping older people live connected, fulfilling lives?
As our Befriending and Escorting Co-ordinator, you will play a vital role in reducing loneliness and social isolation by matching volunteers with older people who would benefit from companionship and support. This rewarding role combines volunteer coordination, relationship building and community engagement to make a real difference every day.
This role is for 21 hours per week, working within a vibrant, passionate local charity.
Due to the number of applicants, we may be unable to contact all unsuccessful applicants.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
We're looking for someone to support our two co-ceos at an award-winning charity changing how the media tells stories about climate, economy, children's health, and more. This is a varied, high-trust executive assistant role at the heart of a small, values-led team.
About Heard
At Heard, we help the UK's biggest broadcasters, publishers and charities move away from trauma-heavy storytelling and towards stories that make change feel possible. For 18 years we've worked with teams at the BBC, Channel 4, Netflix, The Guardian and The Sun, and with charities including Crisis and Great Ormond Street Hospital. Last year alone, our work reached a combined audience of over 23 million people.
About the role
As executive assistant, you'll provide comprehensive support to our two co-CEOs and, where needed, the wider exec team. This is a varied, trusted role at the centre of the organisation, covering everything from calendar management and inbox triage to board logistics and minute-taking.
You'll act as a gatekeeper and gateway between our co-CEOs and the people they work with, exercising judgement and discretion to keep things running smoothly. You'll also hold our governance processes from scheduling and minuting board meetings to coordinating trustee recruitment and keeping our terms of reference up to date. This role gives you the chance to build expertise across administration, governance, and organisational operations in a progressive organisation.
Key details
Benefits
What you'll be working on
About you
Experience in the charity sector, particularly a small charity, is helpful but not essential.
How to apply
Apply via our website by submitting your CV and answering short application questions.
Closing date: 9am, Tuesday 1st September 2026
Interviews: First round online Monday 14th September; second round in person in London, Tuesday 22nd September
See Job Pack for full details.
Heard is a charity working with people and the media to inspire content and communication that changes hearts and minds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Reports to: Director of Recruitment
Direct reports: N/a
Location: Flexible, with monthly co-working days in London and additional stakeholder meetings as required.
Salary: £25800 FTE equivalent
Hours: Part time; 15 hours a week, Monday – Friday (3 hours consecutively per day, ideally 10.00am – 1.00pm).
Contract: Fixed Term 6 months
Start Date: ASAP
ABOUT THE ROLE
Role overview
Our Recruitment Team works closely with experienced professionals, helping them navigate a life-changing move into teaching and feel part of the Now Teach community from day one.
As Recruitment Co-Ordinator will play a critical role in providing strong administrative support to the Recruitment Team in helping experienced professionals successfully transition into teaching, building high-quality pipelines of career changers who can make a lasting impact in schools and on pupils’ outcomes.
In this role, success means providing an exceptional Now Teach experience ensuring all candidates are contacted within 48 hours, pre-screened accurately, consultations scheduled within desired timeframes, that accurate CRM data is maintained and that candidates feel supported and engaged throughout the early stages of our recruitment process.
The role is highly candidate-facing and predominantly phone based, with much of your work time spent speaking directly with candidates to build relationships, provide advice, answer questions and ensure they receive a responsive, supportive experience from their first interaction with Now Teach.
In this role you will:
Candidate Recruitment and Pipeline Management
Own and deliver initial contact converting candidates from Expression of Interest to Consultation, delivering expert advice, guidance and successfully exciting candidates with our offer to continue their career change with Now Teach.
Identify and progress high-potential Network candidates positioning Now Teach as a core part of their career-change journey into teaching.
Candidate Experience and Engagement
Ensure joined-up communication to Now Teachers and a shared understanding of what recruiting to the Network means in practice, ensuring key messages and approaches are embedded.
Manage shared recruitment inboxes effectively delivering responsive and high-quality communication that creates a positive candidate experience and reflects the organisation's values.
Meeting our ideal turn around target of 48 hours from registration to outcome or progressing with next steps.
Support the planning and delivery of recruitment events, ensuring participants receive timely communications, event materials and a positive, professional experience.
Data, Systems and Continuous Improvement
Maintain accurate CRM data (Salesforce) to enable reliable reporting and decision making.
Use insight data from Salesforce and Active Campaign to drive continuous improvement in communications to engage and progress your pipeline of candidates.
KEY ACCOUNTABILITIES (MEASURED AND REVIEWED REGULARLY):
You will be accountable for delivering against the following:
Candidate Recruitment and Pipeline Management
Accurate pre-screen decisions for ITT and Now Teach entry criteria
Timely scheduling of consultations
Candidate Experience and Engagement
Candidate feedback scores on recruitment support and guidance (NPS)
Data, Systems and Continuous Improvement
CRM data accuracy/completeness
Timely pipeline updates and reporting
PERSON SPECFICIATION
Who you are (qualities/values)
Proven ability to own a fast paced, dynamic pipeline from end-to-end (either a sales or recruitment pipeline, or other, transferable experience) and deliver a timely turnaround on actions and applicant follow-up, ideally within 48 hours.
You’ll be confident and comfortable working predominantly by phone, using calls as a key tool to build relationships, provide advice, overcome barriers and move applicants through the pipeline.
You’ll be comfortable and confident in working to ambitious individual and team targets as standard.
You’ll have a strong coaching capability, demonstrating confidence in handling complex career decisions, displaying a high level of emotional intelligence.
Proven ability to establish effective relationships with people from all backgrounds (including prospective applicants and other members of the team).
Excellent persuasive oral and written communication skills; the ability to effectively tailor messaging to individual applicants resulting in securing a tangible outcome.
You’ll be able to overcome challenges and show resilience.
What you will need to succeed in this role (experience/qualifications)
Experience in sales, recruitment, or another fast-paced environment requiring regular, day-to-day communication with candidates or customers.
A genuine interest in education and building relationships with applicants.
Strong team working skills; communicating with colleagues across the organisation.
Experience using CRM systems and ability to develop knowledge and proficiency of Now Teach’s relationship management system. Ideally confident in interpreting data from CRM systems to navigate towards outcomes.
Comfortable with a wide range of digital platforms, for example, Salesforce CRM and Microsoft Office.
Strong working knowledge of the initial teacher training, early career, and education landscape would be advantageous.
Application Process
Please send your C.V. and cover letter (no more than 2 pages).
The job will close EOD 2nd September.
Interviews will take place via video call on 7th or 8th September.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Marfan Trust is a small, niche medical charity and the only one of its kind in the UK, dedicated to improving and saving the lives of people affected by Marfan and Loeys-Dietz syndromes, which are inherited and life threatening due to heart involvement. We support patients and families through a personalised medical helpline, raise awareness and educate both the public and professionals through high-quality resources, webinars, and symposia, and fund cutting-edge research into improved treatments.
We are committed to championing equality, diversity, and inclusion across all aspects of employment and service delivery.
Fundraiser Job Description
Within a small, dynamic medical charity, the Fundraiser will play a pivotal role, engaging supporters through creative campaigns and cultivating strong relationships with donors, sponsors, and stakeholders.
The role is currently home-based in the UK, with remote staff communications. Attendance at events across the UK is required, so the ability to travel is essential.
Key Responsibilities
Fundraising & Financial Management
Sponsorship & Donor Relations
Marketing, Campaigns & Communications
Social Media & Digital Fundraising
Supporter Engagement & Community Building
PR & Media Relations
About You
You will be based in the UK.
You will have experience in marketing, ideally within charity fundraising, with a proven ability to deliver successful campaigns and grow income across multiple channels. You are confident writing persuasive copy, using data to inform decisions, and managing campaigns from inception to completion.
You are well organised, take initiative, and communicate easily with others. You work collaboratively, bring creativity to what you do, and pay close attention to detail. Confidence using Microsoft Office is essential. Most importantly, you care about the mission of a charity, and an interest in healthcare and medicine would be a welcome addition
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to play a crucial part in organising and facilitating our creative arts programmes? We are looking for a Creative Arts Lead Tutor to line manage our Creative Arts team and support the delivery of programmes including arts and crafts and textiles.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes empowering adults with a learning disability, autistic adults, and adults with other support needs to live happier, healthier, and more independent lives. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
Your work will support our students to learn and express themselves using a variety of creative opportunities, from participating in Wandsworth Arts Fringe to working with artists or other creatives to broaden their knowledge and awareness of creative approaches to being well.
Main responsibilities
You'll lead our creative arts programmes across our various locations, ensuring they are delivered to the highest standards
You’ll deliver textiles session to adults with a learning disability and autistic adults ensuring all sessions are inclusive
You'll develop a plan of activities for our creative arts programmes, working with your team, our Wellbeing team and the management team to determine activities that support our students' goals
You will line manage the Creative Arts staff, supporting the development of project objectives, conducting one-to-one and appraisal meetings, and reviewing and agreeing project resourcing
Who we’re looking for
You'll ideally have experience of working with adults with a learning disability and/or autistic adults in a learning or community environment
You’ll have experience of coordinating and planning for a range of activities, facilitating inclusive and adapted sessions to meet a variety of needs
You’ll have experience of leading, organising and contributing to the success of a small team
Why work for us?
Share is committed to empowering disabled adults. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has somethingto offer others, and we build on people'sindividual talents, interests and abilities. We think happy employees are successful employees.
We hold a goldInvestors in Peopleaccreditation, which means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.
Please apply through our website or send us your CV and cover letter answering the following questions:
Please can you tell us what attracted you to this post? What qualities do you believe you possess which will make you successful in this role and why?
What experience do you have of planning sessions for adults with a learning disability and/or autistic adults?
How will you plan a programme of sessions which will support learning for a cohort of students with substantially varied levels of capability, and what will you do to ensure these sessions are inclusive for all students?
If you would like to have a chat about the role or visit us prior to applying, please contact us.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please call us.
Our privacy policy for job applicants can be found on our website.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Salary: £27,788 – 28,519 pro-rata part-time 2.5 days a week
Location: London
Team: Membership
Line Manager: Head of Membership, matrix management Member Engagement Adviser
Hours: 2.5 days a week
Contract: Fixed term contract, 12 months
Grade: 5
Safeguarding: Basic / Standard
The Vacancy
The Membership Operations Officer will provide part-time business-as-usual support to the Membership team, helping the team run smoothly, respond quickly to member and internal enquiries, and maintain clear, accurate and accessible membership information.
The role will support the day-to-day operations of the membership function, with a particular focus on digital and knowledge management, membership inbox coordination, enquiry triage and timely follow-up. Working closely with the Head of Membership, Member Engagement Advisers and colleagues across Start Network, the postholder will help ensure membership systems, records, communications and operational processes are well organised, responsive and useful to staff, members and hubs.
KEY ACCOUNTABILITIES
Digital and knowledge management support (40%)
● Maintain organised, accurate and accessible membership information across internal systems, including Box, SharePoint and Salesforce.
● Support colleagues across teams to access up-to-date member information, documents and tools that enable consistent member engagement.
● Support the development and maintenance of digital platforms that improve member engagement, communications and access to shared resources.
● Coordinate with Communications and relevant hubs to keep membership messaging, website updates and new member announcements accurate and timely.
● Administer member data in Salesforce, ensuring records are accurate, current and appropriately reflected in membership outputs and digital channels.
● Support membership communications, including newsletters and mailing lists, by collating content, maintaining contact data and monitoring engagement insights.
Membership inbox, coordination and administration (40%)
● Monitor the Membership inbox regularly, ensuring enquiries are acknowledged, triaged and directed to the right person or team in a timely and responsive way.
● Act as the first point of coordination for routine member enquiries, tracking actions and ensuring follow-up is completed or escalated where needed.
● Support day-to-day Membership team coordination, including scheduling meetings, preparing papers, maintaining action logs and keeping shared documents up to date.
● Work with the Membership team, especially the Membership Knowledge Management to support routine membership processes, including annual invoicing and tracking of membership contributions.
● Coordinate follow-up on member queries, issues and engagement activities, ensuring clear ownership, deadlines and records of agreed actions.
● Provide flexible operational and administrative support to the Membership team as priorities shift across the year.
Membership engagement support (20%)
● Support Member Engagement Advisers with practical coordination for member engagement activities, including inductions, meetings, hub-related processes and member follow-up.
● Coordinate with teams across Start Network on routine member engagement activities, ensuring relevant information is captured, shared and followed up.
PERSON PROFILE
Key competencies
● Administration and management
● Adaptability/flexibility
● Attention to detail
● Creative thinking
● Cooperation and collaboration
Essential skills and experience
● Excellent written and verbal communication skills, with the ability to respond clearly, tactfully and professionally to enquiries from members and colleagues.
● Experience using CRM, knowledge management or shared information systems, such as Salesforce, SharePoint, Box or equivalent platforms.
● Strong organisational skills, with the ability to manage inboxes, track actions, prioritise tasks and follow through reliably in a part-time role.
● Proven experience providing administrative, coordination or operational support in a busy team environment.
● Strong IT skills, particularly Microsoft Outlook, Excel, Word and PowerPoint, with confidence maintaining accurate records and shared files.
Desirable skills and experience
● Experience working in a membership organisation, network or multi-stakeholder environment.
● Working knowledge of French and/or Spanish.
● Experience of working in the development, peacebuilding or humanitarian sector.
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row has supported people facing homelessness in East London since 1860. Our Day Centre is often the first place people come when they need help. It is a space where people can eat, shower, speak to staff, and be welcomed with dignity.
As a Day Centre Assessment & Reconnection Worker, you will play a key role at that first point of contact. You will ensure people are welcomed calmly, understood quickly, and supported to access the right pathway. This is a role focused on assessment, decision-making, and connection rather than ongoing casework.
You will also support geographical reconnection where appropriate, including accompanying clients to local authorities across London, ensuring plans are realistic, safe, and grounded in dignity.
The ideal candidate
Desirable
What you'll be doing
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Friday 28 Aug 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Join our team as our new Fruitful Cafe Team Member, supporting the growth of our Fruitful Cafe into a pillar of our community and the training employer of choice for adults with learning disabilities in London.
As our Café Team Member, you'll play a key role in helping people take their next steps into work in the hospitality industry. Reporting to the Fruitful Café Project Manager, you'll support our trainees development, work on the day-to-day Cafe operations, and ensure our customers feel welcome.
You'll work closely with the Fruitful Development Worker and our café crew to help trainees build their skills, confidence and experience in a real working café. Every day, you'll support up to four trainees as they gain paid work experience in hospitality while serving around 50 customers.
Empowering adults with learning disabilities to achieve their ambitions.

The client requests no contact from agencies or media sales.