Communications jobs in Birmingham, west midlands

***Please note this role is fully remote but will require mandatory onsite training for the first 2-3 weeks of employment***

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.

Please download the full Job Description for more details

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures
• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 

• Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy
• Perk Box

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Please download the full Job Description for more details

Application deadline is 12 June 2026

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 12 June 2026

We are seeking an experienced and compassionate Clinical Lead to provide advanced clinical leadership across our residential and remote gambling harms treatment services.

This senior role is responsible for ensuring the safe, effective, and evidence-based delivery of structured treatment for individuals experiencing gambling-related harms and associated mental health difficulties. Working closely with the Head of Therapy, you will lead clinical practice, governance, workforce development, and service quality across multidisciplinary teams.

The role operates within services delivered independently by Gordon Moody and is aligned to national gambling harms policy frameworks and the ambitions outlined within the NHS Long Term Plan.

Key Responsibilities

Clinical Leadership & Practice:

• Provide specialist clinical expertise in the assessment and treatment of gambling-related harms and co-occurring mental health conditions.
• Lead on complex case formulation and support high-risk or multi-factorial presentations.
• Deliver and oversee evidence-based interventions, including CBT and integrative therapeutic approaches.
• Maintain oversight of safeguarding, suicidality, crisis escalation, and risk management processes.
• Ensure continuity of care across residential, remote, and external service pathways.

Leadership & Service Management:

• Provide clinical and operational leadership across treatment services.
• Line manage Gambling Therapists, supporting supervision, performance, wellbeing, and professional development.
• Support recruitment, workforce planning, and retention initiatives.
• Contribute to service transformation and development projects.
• Deputise for the Head of Therapy when required.

Clinical Governance & Quality:

• Lead clinical governance activity, including audits, peer review, quality improvement, and supervision frameworks.
• Ensure compliance with safeguarding legislation, regulatory standards, and internal governance policies.
• Monitor service outcomes, quality indicators, and performance metrics.
• Analyse audit findings and implement corrective actions and service improvements.
• Support preparation for inspections and commissioner reviews.

Strategic & Partnership Working:

• Ensure services align with national gambling harms treatment frameworks.
• Support integration with wider mental health services and referral pathways.
• Represent Gordon Moody within clinical networks and partnership meetings.
• Contribute to strategic planning and future service development.

Training & Workforce Development:

• Provide expert clinical supervision and reflective practice leadership.
• Promote trauma-informed and recovery-focused approaches across services.
• Support CPD and competency development across the clinical workforce.
• Contribute to training programmes and organisational learning initiatives.

About You

Essential Qualifications:

• Postgraduate qualification in Cognitive Behavioural Therapy (CBT) or a recognised Mental Health qualification (e.g. Mental Health Nursing, Clinical/Counselling Psychology or equivalent).
• Current accreditation with HCPC or BABCP.
• Evidence of advanced continuing professional development.
• Recognised clinical supervision qualification.

Desirable Qualifications:

• Additional qualification in an NHS-recognised therapeutic modality such as EMDR, CAT, DIT, IPT, DBT, MBCT, or ACT.

Essential Experience & Skills:

• Significant post-qualification experience within addiction and/or mental health services.
• Experience working with complex and high-risk clinical presentations.
• Experience supervising qualified clinicians and leading teams.
• Strong knowledge of gambling disorder and behavioural addiction models.
• Advanced CBT formulation and intervention skills.
• Excellent safeguarding and risk assessment capability.
• Experience contributing to governance, audit, and quality assurance processes.
• Ability to manage operational priorities while maintaining high clinical standards.
• Strong leadership, communication, and influencing skills.

Please note that we may close this vacancy at any time should we receive a high volume of suitable applications. Interviews may be conducted throughout the advertising period.

Applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.

EASST is seeking an exceptional leader to build on the strong foundations EASST has laid by its outgoing founder, ensuring that the organisation’s impact continues to grow and that we remain at the forefront of road safety and sustainable mobility across the region and beyond.

The Director General functions as the Chief Executive of the charity, providing strategic leadership and operational oversight to fulfil EASST's mission and objectives.

The postholder acts as a key ambassador for the charity, ensuring effective governance, sustainable funding and finances, and the development of robust relationships with stakeholders, donors, and the wider community. The Director General also leads EASST Expertise, EASST's wholly owned trading subsidiary, serving as a Director of the company and providing strategic oversight of its consultancy operations.

Main Responsibilities

• Strategic Leadership: Develop and implement the charity’s strategic plans and activities, in collaboration with and reporting to the Board of Trustees.
• Stakeholder Engagement: Serve as EASST’s primary spokesperson, promoting the charity to donors, beneficiaries, partners, policymakers, and the public.
• Governance: Ensure the charity complies with all legal and regulatory requirements, reporting to the Board on progress, risks, and opportunities.
• Project Delivery: Lead and manage delivery of specific development projects as needed by the organisation.
• Financial Management: Oversee the charity's finances, including budgeting, financial planning, fundraising strategies, and resource allocation to ensure long-term sustainability.
• Operational Responsibility: Oversee the charity’s operations, including programme delivery, and the development of policies and procedures.
• Fundraising and Development: Lead fundraising initiatives and cultivate relationships with donors, grant-makers, corporate partners, and supporters. 
• Team Leadership: Develop and motivate staff, who operate as a remote team, fostering a positive and inclusive work culture.
• Monitoring and Evaluation: Ensure robust monitoring and evaluation of programmes and activities, reporting outcomes to Trustees and stakeholders and driving continuous improvement.

Qualifications

• Demonstrable experience in a senior leadership role within the charity, not-for-profit, or public sector.
• Significant experience working at a senior level in the field of Road Safety and/or Sustainable Transportation.
• An understanding of global road safety challenges, global conventions and initiatives.
• Experience in EASST countries of operation is desirable and proficiency in a regional language is an advantage.
• Familiarity/experience/contacts with international organisations promoting, supporting or funding road safety is desirable.
• Strong strategic planning and management skills. Excellent and persuasive communicator and relationship-builder.
• Understanding of charity governance, regulatory frameworks, and best practice in fundraising and programme delivery.
• Collaborative, resilient, and committed to the charity’s mission and values.
• The postholder must have a strong commitment to diversity, equity and inclusion, and be conscious and respectful of other cultures.

Key Relationships

• Board of Trustees
• Charity staff (currently a team of four)
• EASST partners in our countries of operation
• Funders, donors and international organisations involved in road safety governance
• Project collaborators, including other road safety charities and consultants
• Governments, public authorities and decision-makers in EASST’s partner countries
• Beneficiaries of EASST’s programmes and work.

Terms and Conditions

• Location: Based in the United Kingdom, with the right to work in the UK. The team currently works remotely with no office base.
• Travel: Significant travel may be required both within the region served by EASST and to conferences and other events.
• Hours: This is a full-time post and will require flexibility to meet the demands of funders and the partner network.
• Salary: The salary offered for this post is up to £70K (negotiable) plus 10% pension contribution and 30 days holiday per year.

The post holder is appointed by the Trustees and will report to the Board of Trustees on a regular basis.

Role Purpose

The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.

 Key Responsibilities

 1. Operational & Administrative Support

 · Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.

· Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.

· Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualifications, membership, orders).

· Support cyclical operational activities such as membership renewals, insurance processes, annual returns and coach qualification tracking.

· Support with provision of data for analysis and insight

· Administer internal systems including intranet content, document repositories and online resources.

· Support fulfilment or group orders in a timely manner, liaising with suppliers to maintain stock levels and ensuring high quality of customer care and support.

· Assist with planning and delivery of national events, training days, workshops and webinars, including coordination of attendees, materials and general logistics..

2. Project & Process Coordination

· Provide end-to-end project support to central teams, including scheduling, documentation, tracking and reporting.

· Assist in implementation and evaluation of processes, governance requirements, compliance tasks and ongoing operational improvements.

· Support onboarding processes (e.g., new groups and centres, coaches, volunteers) and support closures or transitions where relevant.

3. Stakeholder & Customer Service

· Deliver clear, professional guidance to groups, coaches, volunteers and the public on operational matters including governance, health & safety, training and policies.

· Identify themes in enquiries and provide feedback to enhance organisational guidance, processes and communication.

4. General

· Undertake such other duties as the line manager shall from time to time determine

· Demonstrate the values and cultural aspirations of RDA in all work.

· Ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities.

Person Specification

Essential

· Strong administrative and organisational skills with experience managing multiple priorities

· Excellent customer service and communication skills, including via phone, email and digital channels

· High attention to detail and accuracy, particularly in data handling

· Proven ability to deliver against deadlines and service standards

· High computer literacy, including MS Office 365 and CRM/databases

· Ability to use initiative, problem-solve and identify opportunities to improve processes

· Comfortable working in a busy, multi-functional team

· Empathy with RDA’s values, aims and approach

Desirable

· Experience supporting governance, compliance or operational procedures

· Experience with Salesforce, WordPress or other CRM/content systems

· Experience managing stock, orders, or supplier relationships

· Familiarity with training/qualification pathways or membership administration

· Experience working with volunteers or in a volunteer-led environment

· Understanding of disability, equestrian context or charity operations

For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.​

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

​Brief role description:

​The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.​

​Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.

Who we are looking for: ​

​We are looking for a proactive individual with experience in advising and supporting individuals in need and empathy and understanding of the challenges ex-forces personnel face when transitioning into civilian employment.​

​You will be confident and outgoing, able to work independently, but also communicate effectively and collaborate with both internal and external stakeholders and will have strong interpersonal and influencing skills, enabling you to interact effectively with others and contribute to a diverse and dedicated team.​

​You will also need to be highly organised and proficient with IT systems, such as the Microsoft Suite and CRM platforms.

​Interested? Want to know more about the Charity? Check out our Website

​Eager to know more the role? Have a look at the Job Description attached below.

What’s in it for you? Check out our Benefits attached below.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, ​Friday, 22 May 2026.

​Got questions about the role? Get in touch with the People Team.

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​

#LI-DNI

Key Responsibilities

To support the delivery of effective and dynamic public and food bank facing support services. Ensuring that food banks have the technical support and information to work and report effectively and that people facing hunger or hardship receive compassionate and practical advice. Responsible for answering public and food bank enquiries, providing technical support to food banks to ensure the delivery of high-quality services that support the network to work towards an end to the need for food banks in the UK.

This role is part of Trussell’s Food Bank Resilience programme, the goal of which is to support every food bank to develop and sustain the core offer of a warm welcome, food and advice for every person, for as long as their services are needed, while orienting their organisations towards an end to the need for food banks. This role is focused on the successful delivery of the overall programme outcomes, contributing to the fulfilment of our long-term vision of a UK without the need for food banks.

Role responsibilities

Responding to customer enquiries
Respond to calls and emails from the public, food banks, and referral agencies, ensuring each person receives accurate and timely information to support their ongoing journey. This includes providing details of local food banks and other food‑aid providers, signposting to relevant national and local agencies, replying to emails, answering phone calls, responding to complaints, and directing customers to the appropriate teams or resources so they can operate confidently and access the support they need for their current situation.

Supporting Volunteers
Provide support to our Support Team Volunteers ensuring they have a positive experience volunteering for Trussell and are well-equipped to respond to incoming enquiries. This includes managing rotas, supporting training and regular team meetings, leading on volunteer recruitment and providing ongoing recognition. Additionally, monitoring the wellbeing of volunteers throughout their shifts, providing support after difficult calls and promptly responding to their queries. This ensures that Public Support Team Volunteers feel valued and supported and can carry out their duties effectively.  

Generate and analyse data reports
Generate and analyse data reports to support accurate monitoring, insight development and effective decision making across programmes and partnerships. This includes ensuring information is accurately logged and generating regular and ad-hoc reports, analysing and verifying data for accuracy, and sharing insights with with internal programmes and external partners to ensure reliable information is used to guide planning, demonstrate impact and improve service delivery.

Develop and maintain accurate internal signposting information
Develop and maintain our internal Signposting repository. This includes ensuring the information is kept up to date, simple to use, and contains well maintained information that supports colleagues to deliver accurate and consistent guidance to callers.

Co-ordinate, advise on and implement offers and pilot projects
Co-ordinate, advise on and implement projects that support the ongoing development of the Public Support Line and the delivery of offers and pilot projects to food banks. These projects will be driven by insights and user feedback and include establishing new systems and ways of working to ensure the phone line is relevant, supportive and in line with Trussell values. This also includes coordinating and communicating offers and pilot projects to food banks, sharing clear and timely information, gathering and responding to queries, co-ordinating participation, and ensuring updates and requirements are communicated in accessible ways. This enables food banks to make informed decisions, engage confidently with opportunities.

Provide technical support
Provide technical support to food banks and referral agencies to enable efficient use of systems and tools provided by Trussell. This includes responding to telephone and email enquiries, communicating system updates, providing training, and producing guidance documents, ensuring food banks and referral agencies have the systems support they need in order to be able to work and report effectively.

Person Specification

Core Knowledge

Knowledge of basic safeguarding and data protection principles

Proficiency in MS Office (e.g. Excel, Word, PowerPoint, Outlook)

Ability to analyse and present data
 

Essential Skills

Written and verbal communication skills

Reporting and documentation

Customer service skills

Time management & Prioritisation skills

Accuracy and attention to detail
 

Key Experience

Handling complex customer or service-user enquiries

Handling Safeguarding concerns
 

Special Requirements

None

We are seeking a compassionate and skilled CBT Therapist or Psychologist to join Gordon Moody, supporting individuals experiencing gambling-related harms through specialist psychological assessment and evidence-based treatment.

This role involves delivering structured Cognitive Behavioural Therapy (CBT) interventions across both individual and group settings within residential and remote treatment programmes. You will work collaboratively within a multidisciplinary team to provide psychologically informed, trauma-informed care that supports long-term recovery and wellbeing.

The successful candidate will work autonomously within professional guidelines and within the overall framework of Gordon Moody’s clinical governance, policies and procedures.

Key Responsibilities

Clinical Responsibilities:

• Provide specialist psychological assessment and treatment for individuals experiencing gambling-related harms.
• Deliver evidence-based CBT interventions within individual and group treatment settings.
• Develop collaborative treatment and risk management plans tailored to service user needs.
• Facilitate psychoeducational, relapse prevention and therapeutic group programmes.
• Support individuals presenting with co-occurring mental health difficulties, including anxiety, depression and trauma-related symptoms.
• Maintain accurate, timely and confidential clinical records in line with organisational, professional and GDPR standards.
• Monitor and manage clinical risk, safeguarding concerns and service user wellbeing appropriately.
• Work within professional and ethical guidelines relevant to CBT and psychological therapies.
• Support service users to engage with onward recovery and community support services where appropriate.

Multidisciplinary & Partnership Working:

• Work collaboratively with therapists, recovery workers, support staff and external professionals.
• Liaise with GPs, mental health services, social care teams and partner agencies to ensure continuity of care.
• Participate in multidisciplinary team meetings, clinical reviews and case discussions.
• Contribute to maintaining effective referral pathways and integrated recovery support.
• Promote psychologically informed and trauma-informed approaches across services.

Clinical Governance & Service Development:

• Participate in regular clinical supervision, reflective practice and continuing professional development.
• Contribute to audit, service evaluation and quality improvement initiatives.
• Support the development and implementation of evidence-based practice within gambling harm treatment.
• Maintain awareness of emerging developments within behavioural addiction and CBT practice.
• Adhere to all clinical governance, safeguarding and information governance policies.
• Contribute to the ongoing development of therapeutic programmes and interventions.

Person Specification

Essential Qualifications:

• BABCP accredited CBT Therapist or actively working towards accreditation.
• Postgraduate qualification in Cognitive Behavioural Therapy or equivalent recognised qualification.
• Relevant professional registration or core profession qualification (e.g. mental health nursing, psychology, social work, counselling or psychotherapy).

Desirable Qualifications:

• Additional training in motivational interviewing, trauma-informed care or addiction treatment.
• Further training in group facilitation or behavioural addictions.

Essential Experience:

• Experience delivering CBT interventions within a mental health or addiction setting.
• Experience undertaking specialist psychological and risk assessments.
• Experience facilitating therapeutic groups.
• Experience supporting individuals experiencing complex emotional or psychological difficulties, including trauma.
• Ability to work autonomously while contributing effectively within multidisciplinary teams.

Desirable Experience:

• Experience working within gambling harms or behavioural addiction services.
• Experience within residential treatment settings.
• Experience supporting individuals with co-occurring mental health and addiction needs.
• Experience delivering remote or online therapeutic interventions.
• Training or qualification in other NHS-recognised therapeutic modalities such as EMDR, CAT, DIT, IPT, DBT, MBCT or ACT.

Knowledge & Skills

Essential:

• Strong knowledge of CBT theory and evidence-based interventions.
• Knowledge and experience of treating PTSD and trauma.
• Understanding of gambling-related harms and addiction recovery models.
• Understanding of relapse prevention approaches and motivational interviewing.
• Strong safeguarding and risk assessment knowledge.
• Excellent written and verbal communication skills.
• Ability to manage emotionally distressing situations professionally and sensitively.
• Strong organisational and time management skills.
• Ability to maintain accurate clinical documentation and outcome measures.

Desirable:

• Awareness of current developments in behavioural addiction treatment.

Please note that we may close this vacancy at any time should we receive a high volume of suitable applications. Interviews may be conducted throughout the advertising period.

Applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.

Main Role & Responsibilities

The post holder is required to provide strategic leadership and oversight of all programme activity, ensuring all activity is delivered and evaluated effectively and in alignment with organisational goals.  

The successful candidate will lead and develop programme teams and oversee engagement, planning and delivery, and monitor risk and opportunities. They will develop strong relationships representing the organisation externally, and ensure programmes demonstrate clear impact and meet quality standards.

Role Requirements

Duties will include but not be limited to:

Strategic Leadership & Direction

• Lead all programme activity and ensure alignment with organisational goals
• Translate vision and strategic goals into actionable programme, content and priorities
• Identify opportunities for growth, innovation, and impact
• Contribute to wider organisational strategy and oversee the operationalisation of strategic goals
• Work closely with other heads of services to support strategic development

Programme Development & Design

• Oversee the development and evolution of programmes, content, and resources
• Ensure programmes are evidence-based, relevant, and high quality, aligning with quality standards, working closely with the insights team
• Lead needs assessments and stakeholder consultations to understand programme needs
• Embed inclusivity, accessibility, and best practice in all programme design

Programme Delivery & Operations

• Oversee the planning, implementation and delivery of all programmes
• Develop systems, processes, and timelines for consistent execution
• Manage programme budgets and resource allocation
• Identify and mitigate risks to delivery
• Identify opportunities for commercialisation of products and services

Performance, Monitoring & Impact Measurement

• Define KPIs and success metrics aligned to organisational outcomes
• Analyse data to assess programme effectiveness and impact
• Use insights to drive continuous improvement and strategic decisions
• Report on performance to senior leadership, funders, and stakeholders

Stakeholder & Partnership Management

· Build and maintain strong relationships with:

• • Partners and collaborators
  • Funders and commissioners
  • Community or beneficiary groups
• Represent the organisation externally at meetings, events, and networks
• Identify and develop strategic partnerships to enhance programme reach

Team Leadership & Management

• Lead, manage, and develop the delivery leadership team
• Participate in strategic development and oversee work within delivery and impact portfolio
• Work closely with other heads of services to provide support to the SLT
• Set clear objectives, expectations, and performance standards
• Provide coaching, mentoring, and professional development opportunities
• Foster a collaborative, inclusive, and high-performing team culture

Quality Assurance & Governance

• Ensure programmes meet quality standards and organisational policies
• Maintain compliance with relevant regulations and safeguarding requirements
• Oversee documentation, reporting, and accountability processes

Resource & Content Oversight

• Ensure the development of high-quality programme materials and resources
• Oversee content consistency, branding, and alignment with organisational values
• Ensure resources are accessible and effectively utilised

Financial Oversight

• Manage programme budgets and ensure cost-effective delivery
• Monitor expenditure and ensure alignment with funding requirements
• Support fundraising and contribute to funding proposals as required

Innovation & Continuous Improvement

• Work with Insight and Innovation team to stay informed of sector trends and best practices
• Encourage innovation in programme design and delivery
• Pilot and scale new approaches based on evidence and feedback

· Oversee development of all programmes and associated content and resources

Person Specification 

Essential

· Educated to degree level or have the equivalent experience

· A detailed understanding of education, Health and Social Care and family services and how to engage these sectors

· Confident leader with previous demonstrable experience in overseeing multiple programmes or portfolios with matrix management experience

· Proven track record of developing, delivering, and scaling programmes with measurable impact

· Experience working with a range of stakeholders, including partners, funders, and communities

· Experience managing budgets and resources effectively

· Experience of delivering regional and national programmes

· Strong understanding of programme design, delivery, and lifecycle management

· Understanding of partnership working and stakeholder engagement approaches

· Awareness of relevant policy, regulatory, and safeguarding requirements

· Strong strategic thinking skills with the ability to translate vision into actionable plans

· Excellent planning, organisational, and project management skills

· Ability to manage multiple priorities and complex programmes simultaneously

· Strong analytical skills with the ability to interpret data and drive continuous improvement

· Ability to define KPIs and measure programme success effectively

· Excellent interpersonal and communication skills, with the ability to influence and build relationships

· Proven ability to lead, motivate, and develop teams through coaching and performance management

· Strong commitment to quality, impact, and continuous improvement

· Collaborative and inclusive leadership style

· High level of integrity, accountability, and professionalism

· Adaptable and resilient in a dynamic and changing environment

· Passionate about the organisation’s mission and values

Desirable

· Experience of working in gambling harms prevention sector or another similar or related field

· Experience of operationalising strategic plans

· Experience in developing harm prevention programmes and or interventions

· Knowledge of sector trends, innovation, and best practice

· Leadership qualification

· An understanding of public health frameworks and approach to harm prevention

· An understanding of PSHE, PSE, Learning for Life and Work

1. Overview

Cerebral Palsy Sport (CP Sport) is recruiting three Regional Programme Delivery Officers to support the delivery of the “Together We Can” Young Ambassador Programme across England.

This is an exciting opportunity to work directly with young people with cerebral palsy (CP), supporting them to build confidence, develop leadership skills, and lead social action within their communities.

These roles will be central to delivering a national programme across eight regional hubs, working closely with young people, partners, and communities to create meaningful and lasting impact.

2. Contract Details

Salary: £30,000 per annum

Hours: Full-time (35 hours per week) – part-time considered

Contract: Fixed-term until March 31st 2027 (with potential for extension, subject to funding)

Location: Home-based with regular travel across your region

Regions: North / Midlands / South

3. Role Purpose

You will be responsible for delivering the Young Ambassador Programme within your region, supporting young people aged 10–20 with CP to take part in training, social action, and community-based activity.

You will work closely with Young Ambassadors to:

· Develop their confidence and leadership

· Support them to plan and deliver activities

· Build partnerships across schools, sport, and health sectors

4. Key Responsibilities

Programme Delivery

· Lead delivery of the Young Ambassador Programme within your region

· Support the recruitment, onboarding, and engagement of Young Ambassadors

· Deliver or facilitate training sessions and group activities

· Support young people to co-design and deliver social action projects

Supporting Young Ambassadors

· Provide ongoing support, guidance, and encouragement

· Create a safe, inclusive, and engaging environment

· Support young people to develop confidence and leadership skills

Activity and Events

Support delivery of:

· School visits

· Community engagement activities

· Regional multisport events

· Awareness campaigns (including World CP Day)

These activities form a core part of the programme’s impact and youth-led delivery model.

Partnerships and Engagement

Build relationships with:

· Schools and education providers

· Health and medical professionals

· Sports clubs and community organisations

Support partners to engage with the programme and Young Ambassadors

Planning and Coordination

· Plan and coordinate regional delivery in line with programme timelines

· Manage logistics for sessions and events

· Maintain regular communication with the national team

Monitoring and Reporting

· Track attendance, activity, and engagement

· Collect feedback and evidence from delivery

· Contribute to programme reporting, including the 6-month progress report

Safeguarding and Compliance

· Ensure all delivery follows safeguarding policies and procedures

· Complete risk assessments for activities

· Maintain safe and inclusive delivery environments

5. Personal Specification

Essential

· Experience working with young people in community, youth, or sport settings

· Strong communication and relationship-building skills

· Ability to plan and deliver activities or programmes

· Organised and able to manage multiple priorities

· Ability to work independently and as part of a team

· Commitment to inclusion and supporting young people

Desirable

· Experience working with disabled young people or inclusive programmes

· Understanding of cerebral palsy or disability inclusion

· Experience working with schools, health professionals, or community partners

· Experience delivering training or workshops

6. Working Pattern

You will receive:

· Full induction and programme training

· Ongoing support from CP Sport’s national team

· Regular check-ins and supervision

· Opportunities for professional development

7. Safeguarding

CP Sport is committed to safeguarding and promoting the welfare of children and young people.

All staff will be required to:

· Complete safeguarding training

· Undergo an enhanced DBS check

· Follow all safeguarding policies and procedures

8. Recruitment Process 

We are looking for candidates who can start as soon as possible.

· Applications will be reviewed on a rolling basis

· Interviews will be scheduled as suitable candidates are identified

We encourage early applications.

Welsh Language Coordinator

We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills.  

Position: Welsh Language Coordinator

Location: Home Based, Travel will be required to undertake this role.

Hours: Part-time, 22.5 hours per week

Salary: £27,500 - £29,000 pro rata (dependent upon experience)

Contract: Fixed term until 31st March 2027, extension possible subject to funding

Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity’s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language.

Main duties include supporting the wider organisation and our UK and international customers through:

• To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project
• Identify settings and recruitment of practitioners for the delivery of training courses
• Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training
• Provide support to practitioners to ensure learning from the training is implemented in the workplace
• Development of resources to ensure training influences practice
• Delivery of live interaction sessions with practitioners and other partners
• Collection of data, monitoring and tracking the progress of participants
• Provide regular written reports identifying progress against targets
• Systematically gather and record sector intelligence and research
• Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status.

About You

To be successful in the role you will need the following skills and experience:

• Effective communication skills - fluent in both English and Welsh
• Knowledge of the benefits and value of the Welsh language in the early years sector
• Experience of using a range of IT applications including Microsoft Office/ Excel
• Excellent administrative skills with attention to detail
• Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to
• Enthusiasm for quality early years, childcare and play work opportunities
• Ability to meet deadlines and prioritise a busy workload
• An enthusiastic, self motivated, organised, team worker and networker
• Ability to work independently and use their own initiative
• Ability to organise and prioritise work with a minimum of supervision

In order to fulfil this role you must have the use of your own transport and the ability to travel as needed.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.

Doing Good Recruitment is proud to be partnering with Cornerstone Place on the appointment of a Project Delivery Manager.

At Cornerstone Place, we are seeking an exceptional Project Delivery Manager to join our high‑performing, mission‑driven team at a pivotal moment in our journey. This role will play a critical part in delivering our Impact First Social Housing® projects, creating safe, stable homes for people who need them most, keeping the assets in the hands of the impact makers.

The position is offered on a permanent basis, with flexible remote working and regular national travel to project sites across England.

Who We Are

Cornerstone Place is a multi‑award‑winning social enterprise with a bold ambition to create 100,000 high‑quality social homes by 2034. We exist because the current system is failing too many people: over a million households are waiting for social housing, the country spends £2.2 billion every year on poor‑quality temporary accommodation including, tragically, for over 175,000 children, and families are growing up without stability or security.

We are not a developer seeking margin. We deliver 100% social housing, 0% profit, working with local authorities, registered providers and charities to ensure homes remain in long‑term community ownership. As we enter our next phase of growth, this role will be instrumental in turning bold ambition into lived reality for thousands of people.

The Role

Working closely with our Co‑Founders and partners, you will help deliver complex projects to the highest standards, contribute to the evolution of our systems and processes, and ensure every decision is grounded in impact, quality and long‑term social value. You will translate strategy into delivery, confront challenges honestly, and help drive forward an organisation recognised as one of the UK’s most influential social enterprises; named on the NatWest SE100 list for two years running, with our Co-Founders honoured on the SE100 Pioneers list as leaders shaping the future of the sector.

Day to day, you will take ownership of multiple live projects at varying stages, from pre‑application engagement and support through the planning process, to end‑to‑end delivery, working closely with clients, design teams and professional consultants throughout. You will be responsible for managing consultants, budgets, programmes, on‑site delivery, safety compliance, stakeholder communication, team coordination, and clear reporting to senior leaders and clients.

About You

You will bring accomplished project management skills, experience in housing or construction environments, and a proven ability to lead partners and manage stakeholders with confidence. Highly organised and detail‑driven, you combine strong problem‑solving, decision‑making, communication and negotiation skills with a track record of delivery. You will also be comfortable working across multiple IT systems and curious about how AI can enhance project management, streamline processes and strengthen outcomes. While not essential, MRICS accreditation or a BSc in Construction Management would be beneficial.

We are deliberately open about who this role could be for. You may be an experienced professional with strong sector credibility, ready to apply your expertise where it can have generational impact. Or you may be earlier in your career, with the capability, values and drive to grow quickly in a mission‑led environment. What matters most is your commitment to excellence, your comfort with responsibility, and your belief that housing is one of the defining social challenges of our time and that you want to be part of solving it.

Our Commitment to Equity, Diversity and Inclusion

Cornerstone Place is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or socio‑economic background. We recognise that no candidate meets every criterion, and we encourage applications from those who meet most requirements and are motivated by our mission

How To Apply

We are partnering with Doing Good Recruitment on this campaign. Please click Apply to access the job pack and full details via their website.

Release Counselling and Therapy for Women is entering an exciting new chapter. 

Founded in Brighton and Hove in 2013, Release has grown from a small local charity into a financially robust organisation with a growing national reach. Under the leadership of our outgoing CEO, the charity has been transformed—moving from a challenging financial position to one with strong reserves, clear sustainability, and ambitious plans for growth. 

We now provide affordable 1:1 online counselling to women across the UK, alongside specialist group programmes supporting maternal mental health and key life transitions. One-to-one counselling is a core offer and a vital income stream, enabling us to extend our reach while staying true to our values. 

This period has also seen Release grow to working with over 20 dedicated volunteer counsellors, strengthening our capacity and community impact. 

As our CEO steps down, Release is ready for its next phase—building on strong foundations, amplifying our national impact, and remaining firmly rooted in our purpose: being a charity that supports women’s mental health, run by women, for women.

The Senior Partnerships Manager is responsible for developing, securing and stewarding our partnerships, with a particular focus on the corporate and higher education spaces. Reporting to and working closely with the CEO, the postholder will lead on relationship‑driven partnership development and account management, ensuring partners experience a professional, values‑aligned and impactful relationship with Brightside.

The postholder will steward these partnerships from initial engagement through to renewal, working closely with the Partnerships Lead to support renewals and identify opportunities for deeper partner engagement. The role will involve researching potential partnerships, securing meetings through outreach and networking, generating proposals, and delivering high‑quality ongoing stewardship to partners. In addition to corporate and higher education partners, the postholder will also steward relationships across government and the third sector.

Please note - this role will require extensive travel to London for partnership meetings, events and networking. Our ideal candidate would therefore be based in London or within commuting distance.

Please review the job description attachment at the end of the advert for full roles and responsibilities, application instructions, the essential criteria and further information on salary and benefits.

Responsible for

 Pipeline development

• Researching potential prospects across the corporate and higher education sectors, including analysis of corporate ESG strategies and university access and participation plans
• Maintaining and enhancing our prospects database on our CRM
• Building and nurturing relationships with prospective partners
• Delivering pitch presentations to prospective partners
• Regular attendance at in-person prospect meetings or networking events to build strong relationships that develop into new partnerships
• Generating proposals that align partner priorities to Brightside’s aims
• Maintaining regular contact with prospects to stay on their radar and keep them up to date with Brightside activity
• Attending regular networking events and relevant contacts to build contacts across sectors

 Partnership management and stewardship

• Acting as the consistent relationship manager across the partnership lifecycle
• Stewarding partnerships beyond programme activity, maintaining relationships that reflect partners’ wider goals, values and organisational priorities
• Holding regular partnership check-ins focused on relationship health, strategic alignment and future opportunities
• Ensuring partners feel informed, valued and connected to Brightside’s broader mission and impact
• Working closely with the partnerships delivery team to stay up to date on delivery progress and partner milestones
• Identifying opportunities to deepen or broaden relationships, including multi-year partnerships or expanded engagement
• Delivering a consistent, high-quality partnership experience that strengthens long-term retention
• Attending partner events and conferences where relevant, becoming embedded within their communities
• Working with the Partnerships Lead to prepare for and initiate renewals conversations, including renewals proposals and monitoring

Application instructions

• Submit your CV and one-page cover letter via CharityJob
• Your cover letter should be no more than 1-2 pages and must explain how you meet the essential criteria (listed in the job description) for the role with clear examples, specifically the items tested at application
• You must answer the screening questions
• Applications without a cover letter or screening questions answered will not be considered
• Applications due: 23:30, Wednesday 27 May 2026
• First interviews (online): 4/5 June 2026
• Second interviews (in person, London): 11/12 June 2026

The Senior Fundraising Manager is responsible for delivering Brightside’s fundraising activity with a core focus on grants from trusts and foundations, and major donors. Reporting to and working closely with the CEO, the postholder will forge new relationships with major donors and manage our grant applications to support Brightside to achieve its fundraising targets. The postholder will deliver high quality stewardship across our major donor relationships and act as the key point of contact for all grant activity, working closely with the delivery teams to support funder relationship management and reporting.

The postholder will work closely with colleagues across the organisation to develop clear cases for support for potential funding projects, as well as managing our approach to individual giving and increasing regular donations. The role will involve working closely with the CEO and the trustees, who will provide warm introductions to their networks of potential major donors and support in their stewardship.

Please review the job description attachment at the end of the advert for full roles and responsibilities, application instructions, the essential criteria and further information on salary and benefits.

Responsible for:

Trusts and foundations:

• Identify and research trusts and foundations that would support our organisational priorities and funding needs
• Develop high quality, compelling grant applications and cases for support
• Build and maintain a healthy pipeline of funding opportunities
• Lead funder relationship management and deliver high-quality stewardship
• Lead on grant reporting, including monitoring, accountability and opportunities for reapplication
• Working closely with technology and delivery teams to build evidence-based cases for support for key projects
• Ensure clear and effective handover of successful grants to delivery teams, including reporting requirements and timelines
• Attending external events and meetings to support our fundraising strategy and learning

Major donors:

• Identify and research potential major donors whose interests and capacity align with our mission
• Cultivate new donor relationships through targeted outreach, contact mapping, networking and events
• Build and maintain a healthy pipeline of potential major donors
• Develop tailored engagement and stewardship plans approaches for each donor
• Create meaningful opportunities for donors to share insight, experience or sector knowledge and ensure this expertise is valued and acknowledged
• Lead major gift conversations and negotiations, including face-to-face meetings
• Provide high quality, personalised stewardship to major donors
• Identify opportunities to grow or repeat giving through deeper donor engagement
• Deliver exceptional stewardship to major donors

Individual giving

• Maintaining regular contact with donors and potential donors (including our volunteers and alumni) to generate donations
• Maintaining and monitoring our individual giving platforms
• Ensure all donations and supporter interactions are accurately recorded and that donors receive timely acknowledgements

Application instructions

• Submit your CV and one-page cover letter via CharityJob
• Your cover letter should be no more than 1-2 pages and must explain how you meet the essential criteria for the role, with a focus on the items tested in application and clear examples (see job description for the essential criteria)
• You must answer the screening question on the application page
• Applications without a cover letter or screening question will not be considered
• Applications due: 23:30 Wednesday 27 May
• First round interviews (online): 4/5 June 2026
• Final interviews (online or in person) 10/11 June 2026