Community jobs in Godstone, surrey
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
The Business Analyst position will see you play a key role in helping our organisation understand, shape and deliver effective change across people, process, data and technology. Working within the Business Analysis Practice, you will ensure that change initiatives are grounded in clear requirements, robust analysis and a deep understanding of user needs.
You will work closely with colleagues across Technology and the wider organisation to analyse issues, explore opportunities, and translate business needs into actionable insights and documentation. Your work will contribute directly to the delivery of high-quality solutions by producing user stories, process maps, functional and non-functional requirements, and supporting delivery teams through the full change lifecycle.
You will have significant experience working as a Business analyst within complex organisations, delivering change across people process, data and technology. You will have demonstrable experience of requirement analysis, user story development and process mapping. You will be a strong communicator, able to engage with stakeholders and to translate ambiguity into clear, actionable insights.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Join BookTrust, the UK’s largest children’s reading charity, and help change children’s lives through reading. For more than 100 years, we’ve been inspiring a love of books and reading, reaching millions of children every year, particularly those from low-income families and vulnerable backgrounds.
We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Working as part of a supportive, ambitious and collaborative team, you’ll gain experience across the full Individual Giving programme while helping bring the joy and benefits of reading to children across the UK.
This is an exciting opportunity for a creative and data-driven fundraiser who enjoys managing campaigns end-to-end and is passionate about delivering an excellent supporter experience. You’ll help shape and deliver multi-channel campaigns, test new ideas and fundraising products, and use insight to drive performance and long-term supporter relationships.
The role can be based in either our London office in Farringdon or our Leeds head office, with a minimum of eight office days per month.
Fundraising at BookTrust
As a charity, fundraising is central to BookTrust’s mission, enabling us to bring our work to life and reach more children through a diverse portfolio of income generation, including mixed models of trading and philanthropy.
You will join a friendly, supportive, and ambitious fundraising team working together to generate sustainable income that supports our mission through the funding of programmes and projects and ensures excellent stewardship of our donors. As part of our new strategy, we aim to grow our income significantly over the next five years. With current annual income of £12.4m and a strong base of long-term committed funding, we are well positioned to expand our work. As we expand our work and reach more children and families, developing new income streams is a key organisational priority. The Individual Giving function within the Fundraising team, where this role sits, has been tasked with growing income to £2 million by 2030. We will do this by improving our supporter experience and engagement, employing a test-and-learn strategy across a range of campaigns and being data-led in everything that we do.
Job Purpose
The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individual Giving programme income targets. The post holder, working closely with colleagues across BookTrust, will manage existing and test new Individual Giving campaigns and develop and test new fundraising products in order to generate income from new and existing supporters.
This is an exciting time to join BookTrust as we invest in growing our Individual Giving programme and develop new ways for supporters to help children discover the life-changing benefits of reading.
Key Responsibilities:
Programmes and projects
- Manage acquisition and retention campaigns including testing new audiences and channels.
- Deliver effective supporter journeys to ensure the highest possible standards of donor experience.
- End-to-end campaign management across the fundraising mix including legacies, mid value and in memory.
- Support the testing and development of new community and events fundraising opportunities.
- Work closely with and support the Individual Giving Lead to ensure all activity is delivered on time and to budget, contributing to annual income targets.
Relationships
- Work collaboratively with colleagues across marketing, digital, comms and across the organisation. Work closely with Supporter Services and CRM colleagues to ensure best experience for our supporters
- Work effectively with external suppliers and agencies, maintaining strong working relationships.
Budgeting, analysis and reporting
- Monitor and control income and expenditure against targets outlined in annual plans.
- Feed into quarterly forecasting and annual budget setting processes.
- Closely monitor campaign results, provide updates on performance and produce post-campaign analysis reports.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
- Contribute to CRM development and update existing reporting mechanisms.
Other
- Keep up to date with innovation and changes in the sector and external environment.
- Undertake other duties as required that are commensurate with this role.
The client requests no contact from agencies or media sales.
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
This role will see you lead the design, application and continuous improvement of RBL’s change management approach across the Change Portfolio. You will set the standards, embed the methodology and ensure consistent, high-quality delivery of change.
You will translate analysis into actionable plans, assure readiness and adoption activity and provide portfolio-level oversight to manage capacity, minimise overload, and ensure change is embedded, measured, and sustained. You’ll collaborate closely with subject-matter experts across Change and Transformation and the wider organisation to enable successful, people-centred change.
Reporting to the Transformation Cluster Leader, key responsibilities will include:
- Set the standards for change management activities across the Change Portfolio
- Establish, assure and continually improve the standards, playbooks, and tools needed to support robust change analysis, readiness, and adoption activities across the Portfolio
- Working with Project Managers and key SMEs to create and where necessary lead, actionable change management plans and approach for projects
- Work in partnership with the Change Communications Manager and Project Managers regarding change communication as part of the delivery of the case for change and change journey
- Lead work to deliver impact analysis and evaluation of the actual impact of changes
You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, office. You will be contracted to your home address, where you will be expected to work when not travelling.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: First stage interviews to be held 3rd – 5th June 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Partnerships Manager is responsible for developing, securing and stewarding our partnerships, with a particular focus on the corporate and higher education spaces. Reporting to and working closely with the CEO, the postholder will lead on relationship‑driven partnership development and account management, ensuring partners experience a professional, values‑aligned and impactful relationship with Brightside.
The postholder will steward these partnerships from initial engagement through to renewal, working closely with the Partnerships Lead to support renewals and identify opportunities for deeper partner engagement. The role will involve researching potential partnerships, securing meetings through outreach and networking, generating proposals, and delivering high‑quality ongoing stewardship to partners. In addition to corporate and higher education partners, the postholder will also steward relationships across government and the third sector.
Please note - this role will require extensive travel to London for partnership meetings, events and networking. Our ideal candidate would therefore be based in London or within commuting distance.
Please review the job description attachment at the end of the advert for full roles and responsibilities, application instructions, the essential criteria and further information on salary and benefits.
Responsible for
Pipeline development
- Researching potential prospects across the corporate and higher education sectors, including analysis of corporate ESG strategies and university access and participation plans
- Maintaining and enhancing our prospects database on our CRM
- Building and nurturing relationships with prospective partners
- Delivering pitch presentations to prospective partners
- Regular attendance at in-person prospect meetings or networking events to build strong relationships that develop into new partnerships
- Generating proposals that align partner priorities to Brightside’s aims
- Maintaining regular contact with prospects to stay on their radar and keep them up to date with Brightside activity
- Attending regular networking events and relevant contacts to build contacts across sectors
Partnership management and stewardship
- Acting as the consistent relationship manager across the partnership lifecycle
- Stewarding partnerships beyond programme activity, maintaining relationships that reflect partners’ wider goals, values and organisational priorities
- Holding regular partnership check-ins focused on relationship health, strategic alignment and future opportunities
- Ensuring partners feel informed, valued and connected to Brightside’s broader mission and impact
- Working closely with the partnerships delivery team to stay up to date on delivery progress and partner milestones
- Identifying opportunities to deepen or broaden relationships, including multi-year partnerships or expanded engagement
- Delivering a consistent, high-quality partnership experience that strengthens long-term retention
- Attending partner events and conferences where relevant, becoming embedded within their communities
- Working with the Partnerships Lead to prepare for and initiate renewals conversations, including renewals proposals and monitoring
Application instructions
- Submit your CV and one-page cover letter via CharityJob
- Your cover letter should be no more than 1-2 pages and must explain how you meet the essential criteria (listed in the job description) for the role with clear examples, specifically the items tested at application
- You must answer the screening questions
- Applications without a cover letter or screening questions answered will not be considered
- Applications due: 23:30, Wednesday 27 May 2026
- First interviews (online): 4/5 June 2026
- Second interviews (in person, London): 11/12 June 2026
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?
Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence.
We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel. You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties.
We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities. This role will join a team of existing VLSOs across the East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams.
We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs. Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway.
In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills.
For an informal discussion please contact Anne Germany 07935-065716.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
About Rainforest Foundation UK (RFUK)
RFUK is a values‑driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
RFUK is now embarking on an ambitious new 2033 vision to scale up our work and impact in these regions and globally. All our work is delivered in close partnership with Indigenous and grassroots organisations in rainforest countries who are at the heart of what we do. We have a growing team of 30 staff members who are mainly based at our London office in the UK, in France or in DRC.
About the role
Do you want to lead fundraising efforts that make a global impact?
This is a key role to help drive RFUK’s income generation and donor engagement strategies. As Senior Fundraising Coordinator, you will play a pivotal role in the creation and delivery of RFUK’s fundraising strategy to sustain and broaden the organisation’s scale and impact. Reporting to the Head of External Relations and part of the Fundraising and Communications team, you will lead a range of activities and are responsible for developing and cultivating partnerships with institutional donors, trusts and foundations, ethical corporates, and individual supporters.
Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.
For further details regarding the role and specific qualifications required, please consult the attached job description.
About you
You are an organised, self-starter and experienced fundraising professional with a proven track record managing a diverse fundraising pipeline from identification and cultivation through to securing gifts and successful stewardship. You have confidence engaging with foundations, corporates, individuals and major donors, and are excited to build long-term relationships with diverse stakeholders. You are eager and ready to implement new digital tools and a Customer Relationship Management (CRM) system to streamline processes and maximise long-term donor engagement and support. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.
If you’re passionate about social and environmental justice and ready to help shape RFUK’s future, we’d love to hear from you.
Application process
To apply, complete the online application form via our website by 9AM, Thursday 14th May 2026.
Interviews with shortlisted candidates will be held in-person on Thursday 21st May 2026. Please let us know in your application if you are available to attend an interview on this date.
Are you a passionate and creative communications expert with experience in the charity sector, excellent relationship-building abilities and a crafter of persuasive and powerful story telling that resonates with a variety of audiences? Can you deliver compelling communications and campaigns to help increase our income generation and raise our profile with potential supporters and champions? Do you want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!
We are going through an exciting growth phase at the Choir with No Name with new choirs launching and an ambitious strategy to increase our choirs across the UK from six to thirty by 2033. We are investing in our fundraising and comms function to grow our income in line with our bold strategy and delivery plans.
About us
The Choir with No Name (CWNN) has been building supportive choir communities involving people impacted by homelessness and marginalisation since 2008. We were founded on the premise that singing makes you feel good; it is a welcome respite from the challenges life throws at you, and helps build confidence, skills and genuine, long-lasting friendships.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
Your role
You will be responsible for the management, development and delivery of marketing and communications to support CWNN’s fundraising strategy. You’ll work alongside our Development Manager to create compelling fundraising campaigns, content and communications, growing engagement from individuals, companies, community fundraisers and potential funders while simultaneously raising our profile among stakeholders through strategic communications and marketing plans. This work includes:
-
Work alongside our Development Manager to create and deliver impactful and innovative fundraising strategies including our public appeals, challenge events and local fundraising campaigns.
-
Developing and implementing communications strategies to promote CWNN’s work, managing our social media platforms and external comms to ensure they reflect our strategic goals and values.
- Producing our supporter e-newsletter, with support from the Development team, to ensure CWNN’s key work, impact, news and campaigns are effectively promoted to our supporter base.
-
Create engaging digital content for our website and social media including written copy, video and graphics, to drive engagement, increase awareness and generate income.
-
Capturing and analysing key campaign engagement KPIs to inform future strategies and approaches to best engage existing and new audiences.
-
Produce quarterly comms impact overview for senior management and trustee reports.
-
Create marketing materials for external use, eg. corporate pitch documents, fundraising packs, gig programmes, flyers and posters using Canva.
-
Co-creating case studies, supporting members to share their stories, their way, amplifying their voices and demonstrating the impact of our choirs to stakeholders.
-
Co-lead our co-produced ‘Digital Storytellers’ programme with our Community Participation Manager, supporting members to manage their own local social media accounts, sharing their stories and raising awareness of their choirs to new audiences.
-
Maintain, organise and populate CWNN’s media library and YouTube channel.
-
Write and distribute press releases to both regional and national press and media, fielding media enquiries and building our media contacts.
-
Oversight of the day to day content management and maintenance of the website
-
Co-ordinate our internal communications programme and internal newsletter, working with senior leadership team.
-
Carry out any other tasks that arise that are within the scope and purpose of the post as requested by your line manager
About you
Essential:
- You’ll have a proven track record in delivering successful, innovative and impactful charity communications content and strategies.
- You’ll have a good understanding of how fundraising and engagement campaigns can convert individuals into donors and advocates.
- You’ll have a creative eye and strong writing skills, with experience of bringing compelling stories to life across various platforms and media, to connect with a diverse range of supporters, funders and stakeholders.
- You’ll be able to multitask effectively, be highly organised with strong attention to detail.
- You’ll be proactive, self-motivated and can identify and act on opportunities as they arise.
- You’ll be reliable with an ability to work independently and have fantastic planning skills.
- You’ll have a deep understanding of how successful social media content and campaigns work, and always have an eye emerging digital trends and tech.
- You’ll be experienced in using design and web platforms (we use Canva, Squarespace, ClipChamp, Later) to create and deliver professional and impactful digital multi-media content.
- You’ll be committed to CWNN’s values of integrity, fun, family and inclusion.
Desirable:
- You’ll have a passion for, or experience of, working with people impacted by homelessness and marginalisation, and an understanding of the power of the arts to change people’s lives.
- A love for singing is optional!
We are an equal opportunity employer and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.
For full job description and details on how to apply, click on 'redirect to recruiter' at the top of the page.
The client requests no contact from agencies or media sales.
Partnerships and Best Practice Lead
Salary: £42,000
Contract: 36 hours per week, fixed term (12 months initially, with potential to extend subject to funding)
Location: Home-based, with travel for meetings, collaboration, and partnership work. You’ll be expected to spend time in person with colleagues and partners across locations including London, Sutton Coldfield and Hull.
Reports to: Director of Strategy, Partnerships and Advocacy
About the Role
Too many young people with special educational needs and disabilities (SEND) face a sharp drop in support as they transition into adulthood. This role sits within an ambitious new programme, Ending the Cliff Edge, designed to change that.
As Partnerships and Best Practice Lead, you will play a central role in building a national, cross-sector alliance of young people, families, practitioners, organisations and service providers. Together, this alliance will drive meaningful reform and create better pathways into adulthood for disabled young people.
This is an opportunity to help shape a new initiative from the ground up—spreading best practice, testing innovative approaches, and building strong evidence of what works.
Key Responsibilities
- Build and maintain a broad collaborative partnership of cross‑sector organisations, providers, and experts to achieve collective ambition of driving improvement in transitions support.
- Refine, capture and share best‑practice models for supporting disabled young people into adulthood, ensuring they are evidence‑informed and accessible.
- Support partner organisations to design, adapt and deliver pilots that test innovative approaches and generate strong evidence of impact.
- Expand Kids’ national reach by growing the number of young people supported through improved transitions pathways, and increasing the number of businesses and providers engaged.
- Act as the central link between Kids’ direct delivery and wider national partners, ensuring learning is shared widely and consistently.
- Represent Kids externally as a champion for high‑quality transitions support, contributing to sector learning, collaboration and thought leadership.
About You
You are a confident relationship builder with experience of working across sectors and bringing people together around a shared goal. You’re comfortable working in a developing programme environment, able to take initiative, manage ambiguity, and turn ideas into action.
You are motivated by improving outcomes for disabled young people and have a strong understanding of the barriers they face.
Essential Criteria
- Proven experience of partnership development and cross-sector collaboration
- Experience identifying and sharing best practice, and translating learning into practical resources
- Ability to coordinate and support pilot projects, including stakeholder engagement and evaluation
- Excellent communication and relationship-building skills across a wide range of stakeholders
- Strong understanding of challenges faced by disabled young people transitioning to adulthood
- Ability to communicate complex ideas clearly to diverse audiences
- Experience supporting funder relationships and understanding funding environments
- Strong organisational and project management skills
- Ability to work independently, manage multiple priorities, and sustain partnerships
- Experience using data and insight to inform practice and demonstrate impact
Desirable
- Experience in disability, SEND, education, employment or youth sectors
- Knowledge of policy and practice related to transitions into adulthood
- Experience facilitating training, workshops or communities of practice
- Familiarity with co-production approaches
- Experience evaluating programmes and capturing outcomes
Why Apply?
This is a unique opportunity to help shape a national movement for change—working collaboratively to ensure disabled young people have the support, opportunities and outcomes they deserve as they move into adulthood.
Interviews will take place on 21st and 22nd May 2026
For further details, please see the full Job Description attached.
The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles, and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
-
Develop and maintain frameworks to measure the outcomes of all services and programmes.
-
Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
-
Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
-
Design simple, automated reporting processes to reduce manual admin and improve data use, making effective use of Scotty’s CRM.
Research & Insight
-
Lead internal research projects using beneficiary data, surveys, and feedback loops.
-
Scope and manage external research partnerships with academic institutions or sector bodies.
-
Design and deliver surveys to beneficiaries and the wider bereaved military community
-
Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
-
Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
-
Ensure that lived experience remains at the heart of the charity’s focus on understanding the need.
-
Ensure that Scotty’s have access to the most up to date research within the bereavement, military, Children & Young People and Family Support sectors.
Communication of Impact
-
Create clear, accessible insight reports and data summaries for internal and external use
-
Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
-
Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
-
Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
-
Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
-
Contribute to team training on evaluation, feedback collection, and outcomes thinking.
-
Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
-
Track key developments in bereavement, the Armed Forces, and children, young people and families policy
-
Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
-
Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
-
Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
-
Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
-
Reviewing research and data produced by the charity and related external research previously published.
-
Understand the data structure and reporting capabilities of Salesforce (CRM).
-
Understand existing commitments (e.g. funder report, impact reports etc).
-
Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
-
Audit current data quality and gaps across the F-Team Programmes.
-
Worked with the Families Team to develop the first adult lived experience advisory group.
-
Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
-
Identified 1-2 relevant conferences or forums for Scotty’s to present at.
-
Build ideas, working with the Head of Service, that can help teams improve current Success Measures and Impact measurements.
The 90-day goals for this role are:
-
Held at least 1 adult lived experience advisory group session.
-
Created and shared the first quarterly Impact Review for internal use.
-
Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
-
Proposed an outline for the Annual Family Feedback Survey in September.
-
Start to co-ordinate the 2026 Impact Report
About You
Must-Have
Proven experience in research and impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Experience of CRM databases and producing reports from them
Knowledge and experience of the principles of involving those with lived experience, including co-design and co-production
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
-
The role may require occasional evening or weekend work
-
Enhanced DBS check required
-
Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
Families Come First
Everyone a Supporter, Every Supporter a VIP
Love What You Do
Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
We are looking for an all-round Communications Manager to join our small team. You'll be able to build on your existing experience with some exciting upcoming projects that will have direct impact on the head and neck cancer community – as well as generating awareness across the general public. We have a unique opportunity to develop our organisation to create maximum impact for head and neck cancer patients and their families while staying true to our origins. There’s a lot of work to do.
Main responsibilities and duties:
- Contribute to a PR and communications strategy in conjunction with our Executive Director.
- Produce and rollout a new brand identity for the organisation.
- Manage and develop a new organisation website.
- Maximise media opportunities by identifying news angles and producing stong stories.
- Produce high quality materials – written, digital and visual – to promote the organisation and engage audiences to action.
- Use case studies and impact to develop our storytelling and create compelling copy to encourage financial support.
- Oversee literature production to support head and neck cancer patients and their families through their experience and work towards PIFtick accreditation.
- Co-ordinate production of a quarterly e-newsletter to keep our supporters informed of charity developments and that of the wider head and neck community.
- Regularly update our website to ensure all information is current and fit for purpose.
- Design and implement a social media plan to increase awareness of the charity and its activities.
- Produce monthly reports to track engagement and use these to improve our reach.
- Create campaigns to support our work in HPV awareness in line with the government’s target to increase vaccine take up.
- Identify opportunities to promote the organisation to those diagnosed with head and neck cancer and their families.
- Work with the Fundraising Manager, develop compelling fundraising campaigns that will appeal to the wider general public as well as our existing stakeholders.
- Liaise with the Executive Director to represent head and neck cancer patients with policymakers and raise awareness of the unique issues that affect this group.
- Act as the organisation’s spokesperson when required.
- Ensure that the charity meets all GDPR and data handling responsibilities in line with UK law.
Please apply with a copy of your CV, along with a statement (maximum two pages) outlining your suitability for the role.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.
Westway Trust is seeking an experienced and enthusiastic Senior Manager: Communications & Marketing – to lead the Communications and Marketing function, developing and delivering integrated strategies that build Westway Trust’s profile, deepen stakeholder engagement, and amplify the impact of the Trust’s community-centred work across North Kensington.
You will need to have the right blend and balance of strategic, communication, innovation and people skills. You will have experience of supporting and enhancing the lives of people in the local community. You will be an energetic and enthusiastic individual with a commitment to the value of participative community engagement. You will be comfortable in connecting with the wider community, able to listen and gather the views of local people and feed these back into the direction, work and decisions of the Trust.
Key responsibilities of the role include but are not limited to:
- Management and leadership of the communications and marketing team.
- Deliver effective two-way communications activities that reach Westway Trust’s key audiences and give the Trust a good understanding of stakeholder sentiment.
- Be responsible for building and managing strategic partnerships.
- Be responsible for the impact measurement of the Trust’s engagement and consultation activities.
- Develop and deliver innovative marketing activities including newsletters that effectively promote the activities of the Trust and certain beneficiaries.
- Work with appropriate stakeholders to build and deliver a marketing and communications strategy to promote the Portobello area including associated materials, digital platforms and activity.
- Develop and deliver a strong strategy for the use of social media and website platforms in support of Westway Trust’s aims and objectives.
- Support community activities and engagement
Essential Experience, Skills and Attributes:
The post holder will have strong management skills, experience of working in complex marketing and communications environments, an ability to work across a range of communications and marketing disciplines, and a commitment to working alongside the people of North Kensington.
Essential:
- Proven track record of developing and delivering high-quality marketing and communications strategies across multiple channels.
- Strong copywriting skills including news features, press releases, social media, marketing materials and executive communications.
- Experience managing complex stakeholder relationships and navigating sensitive issues.
- Experience managing and developing a team to deliver a wide range of work to tight deadlines.
- Demonstrable experience managing budgets and external contractors/suppliers.
- Track record of advising senior executives and gaining buy-in for strategic plans.
- Solid understanding of digital marketing including SEO, Google Ads, CMS platforms, email marketing tools (e.g. Mailchimp), and Google Analytics.
- Experience in PR and media relations, including building and maintaining a press database.
- Demonstrable commitment to equality of opportunity and understanding of the needs of diverse communities.
- Understanding of data protection legislation and GDPR as it applies to marketing databases.
- Capacity to effectively navigate, manage, and de-escalate challenging interpersonal situations, maintaining a supportive and resilient approach when working closely with vulnerable and traumatised groups.
Desirable:
- Relevant qualification (e.g. CIM, CIPR, or degree in marketing, communications or related field)
- Experience working in or with the charity, social enterprise, or community sector
- Knowledge of or connections to the North Kensington area
- Experience promoting community events, cultural programmes, or grant-funded activities
- Familiarity with online design tools like Adobe Pro, and Canva and project management tools like Asana.
The ideal candidate will demonstrate the Trust’s Values— Openness, Integrity, Equity, Sustainability and Courage.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Lunch Club is looking for a compassionate and community-minded Link Worker to join our small, dedicated team.
We provide nutritious meals and a welcoming space for people facing food poverty and social isolation in Streatham. As demand continues to grow, we are deepening the support we offer, and this new role will play an important part in that.
About the role
This is an important and meaningful role, working within our Friday lunch session. You will build trusted relationships with people we support, offering one-to-one support, signposting, and gentle guidance to help people access the services they need. This might include support around housing, finances, wellbeing, or connecting into local services.
We expect this role to grow over time to other days as our capacity develops.
What you’ll be doing
- Building relationships with people we support through regular, informal conversations
- Providing one-to-one support and appropriate signposting
- Working closely with local partners and services
- Supporting a safe, inclusive and welcoming environment
- Helping us better understand and respond to the needs of our community
We’re looking for someone who:
- Is empathetic, approachable, and a strong listener
- Has experience (paid or voluntary) supporting people in a community setting
- Understands the challenges linked to poverty and social isolation
- Is confident working independently in a small team
Why join us?
This is an opportunity to be part of a grassroots, community-led charity where relationships matter. You’ll help shape a growing area of our work and make a meaningful difference in people’s day-to-day lives.
The Lunch Club is committed to creating an inclusive and welcoming environment for everyone. We encourage applications from people of all backgrounds, particularly those with lived experience of the challenges our community faces. We are committed to equality of opportunity and to building a diverse team that reflects the community we serve.
The Lunch Club's goal is to tackle food poverty and social isolation by offering a welcoming environment where people can enjoy a nutritious meal and
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Head of Philanthropy is accountable for delivering significant philanthropic income for Justice & Care, including through personally secured major gifts, alongside building and leading a high-performing philanthropy function.
The postholder will design and execute the philanthropy strategy, hold and actively manage a portfolio of major donors and prospects, and personally secure five- and sixfigure gifts through direct relationship management and solicitation.
This is a hands-on income-generating role: the Head of Philanthropy will lead from the front on donor cultivation, stewardship and asking, while also setting direction, prioritising effort and building capability within the team to maximise long-term philanthropic income.
They will work closely with the Global Director of Fundraising on key relationships and strategic opportunities, supporting the growth of philanthropy across the UK and expansion into the US and emerging markets.
This role combines senior-level leadership with significant personal income delivery; candidates should expect to spend a substantial proportion of their time directly engaging donors and securing major gifts.
Global Scope
This role will support the growth of philanthropy across multiple markets, including strengthening the UK portfolio and developing opportunities in the US and emerging markets (e.g. Middle East), working closely with senior stakeholders to shape and deliver market-specific approaches.
Main Responsibilities
Your key responsibilities include, but are not necessarily limited to:
1. Strategic Leadership and Income Delivery
- Lead the development and delivery of the philanthropy strategy, with a clear focuson generating major donor income in the UK and driving growth in the US and emerging markets
- Be accountable for achieving philanthropy income targets, including through personally secured major gifts, working closely with the Global Director of Fundraising
- Translate organisational priorities into fundable propositions and compelling donor opportunities
- Actively shape and drive the philanthropy pipeline, making clear, evidence-based decisions about where time and effort are invested
- Work with the CEO, Board and senior leaders to prepare and support major donor asks, including co-solicitation where appropriate
2. Major Gifts and New Business
- Personally manage and grow a portfolio of high-value donors and prospects, typically at £25k-£250k+ level
- Lead all stages of the donor journey: identification, cultivation, solicitation and stewardship
- Personally secure new major gifts through one-to-one relationship building, tailored proposals and direct asks
- Develop and maintain a live pipeline of prospective donors with clearly defined next steps
- Take primary responsibility for preparing and delivering high-value asks, working closely with the CEO, Board members and Global Director of Fundraising
- Convert access to senior networks into tangible income outcomes
3. Team Leadership and Development
- Line manage and develop the Philanthropy Specialist and future members of the team
- Build capability within the team to support pipeline growth, donor stewardship and future expansion of the philanthropy function
- Establish strong ways of working, including prioritisation, pipeline management and CRM discipline
- Set clear objectives and KPIs for the team
4. Events and Strategic Engagement
- Design and lead a programme of philanthropic events with clear income andpipeline objectives
- Personally leverage high-value donor events to progress relationships towards major gifts
- Use international engagement and trips selectively where they support donor cultivation and solicitation
- Represent Justice & Care in philanthropic networks to generate new donor relationships
5. Pipeline, CRM and Reporting
- Own and maintain a live, decision-ready major donor pipeline
- Ensure robust pipeline management and accurate forecasting
- Maintain high-quality CRM data and reporting (Salesforce)
- Provide strategic insight on income performance, risks and opportunities
6. Other ad hoc duties
- Collaborate across the organisation to support delivery of shared objectives
- Contribute to cross-functional projects and organisational initiatives
- Undertake other tasks as required to support Development Team and organisational priorities
Joining Forces to end Modern Slavery
The client requests no contact from agencies or media sales.
Job Title:
Front of House, Concierge/Receptionist
Team/Department:
House & Conferencing / Finance & Services
Hours:
Job Share – 25 Hours per week (0.625 FTE)
Salary Range:
£32,000 - £35,000 FTE per annum
Contract:
Fixed Term to Permanent (12 Months)
Reporting to:
House & Conferencing Manager
Other Key Relationships:
Director of Finance & Services
House Maintenance Manager
HR & Compliance Officer (Health & Safety)
All Tenants and Staff of Mothers Union
Mothers Union
Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world.
Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.
Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.
Role Purpose
The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.
The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.
Core Responsibilities
· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.
· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.
· To assist with meeting-room bookings.
· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.
· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.
Detailed Tasks
Front of House / Reception
- Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure.
- Manage VIP arrivals and departures with seamless, attentive and personalised service.
- Greet and assist professionally; provide information, directions, to desired locations and general support as required.
- Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately.
- Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills.
- Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members.
- Ensure all internal and external clients feel valued and supported at all times.
- Receive, and distribute incoming post and deliveries acting as the building’s Post Master to include franking the outgoing MU related post.
- Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites.
Security
- Sign in all visitors and issue access passes to contractors in accordance with building procedures.
- Maintain lobby presence and ensure entrance doors are covered at all times.
- Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear.
- Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs.
Conferencing & Meeting Room Support
- To handle enquiries, take and manage bookings for meeting rooms.
- In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment.
General MU Operational Support
1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.
2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.
Working for Mothers Union
Detailed package, benefits and wellbeing package:
· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union
· 2 days paid volunteering leave (pro rata for part-time staff)
· Employer pension scheme with 7% employer contribution
· Enhanced maternity, paternity and adoption leave and pay
· Employee Assistance Programme including Virtual GP and Coaching
· Life Assurance
· Annual Season Ticket Loan
· Bike purchase salary sacrifice scheme (Cycle2Work)
· Eye care voucher and an allowance towards glasses
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.
Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.
We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.
How to Apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Application Deadline – 31st May 2026
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.
We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Attach a cover letter to your CV. The interview process will be in 2 stages. Application Closing Date – 31st May 2026
The client requests no contact from agencies or media sales.
We are looking for a highly motivated and organised individual with the ability to manage teams, build strategic relationships with employers to grow the Living Wage network, and develop projects that will grow our accreditations schemes and proactively influence change across a broad range of stakeholders in public life.
- Develop and deliver strategies, working collaboratively across the organisation.
-
Direct a team and line manage multiple staff and freelancers, supporting them to deliver projects and contribute to the LWF business plan.
-
Monitor and evaluate the impact of our work to refine our strategy, deliver projects effectively and demonstrate the value of the real Living Wage.
-
Clearly communicate the evidence for positive change to grow the Living Wage movement. Encourage employers and key stakeholders to become champions of the Living Wage movement.
-
Oversee accreditation processes, identify and implement improvements to make our work more efficient.
-
Build and manage relationships with key stakeholders, policy makers and employers to support them to pay the real Living Wage and seek accreditation.
-
Create, develop and employ the tools and knowledge available to inform and advise employers on implementing the Living Wage throughout their organisation.
Remote role with travel across the UK particularly to Birmingham.
The client requests no contact from agencies or media sales.
.png)