Community jobs in Hertfordshire

Longmire Recruitment is our dedicated partner for this vacancy

Public Affairs Manager

Location: Home-based with frequent travel to Westminster and occasional travel to the devolved nations

Hours: Full-time (35 hours per week), with some evening work and travel required*

* The RSB currently offers a four-day working week (32 hours), which is non-contractual and reviewed annually

Position:Permanent

The Royal Society of Biology is a single unified voice, representing a diverse membership of individuals, learned societies and other organisations across the biosciences. Our members study, work and research in fields that encompass humans, animals, plants, fungi, microorganisms, ecosystems and the molecular mechanisms of life. Our vision is of a world that values biology's contribution to understanding and improving life for all.

This exciting new Public Affairs Manager role will sit within the External Affairs department. It will lead the RSB’s political engagement, and maximise the Society's influence on relevant government policy across the UK.  Working closely with the Policy teams, the Public Affairs Manager will champion the RSB's policy priorities in relation to bioscience research, innovation and education, ensuring that policymakers understand the Society's mission and the needs of its members.  You will also deliver an annual programme of engagement in Westminster on behalf of the wider STEM community, and collaborate with partners on STEM-related activity across the devolved nations.

The successful applicant will be able to demonstrate:

• Experience in public affairs and parliamentary engagement, ideally within the science, research, health, education or charity sectors.
• An understanding of the UK research and innovation landscape and education system, and knowledge of relevant stakeholders.
• An understanding of evidence-based policymaking and the ability to draft clear briefings on complex scientific or technical issues.
• Experience of building relationships with parliamentarians, civil servants and sector stakeholders.
•  Excellent communication skills, with the ability to translate technical concepts into accessible messaging for political audiences.

Longmire Recruitment is our dedicated recruitment partner for this vacancy.

Applicants must have the right to work in the UK.

The RSB is committed to ensuring equal opportunities in the life sciences, and supports diversity throughout lifetimes at school and higher education, in the workplace and training; we value diversity and are committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission.

#PublicAffairs

 Job Title: Customer Experience Coordinator

Salary: Living Onsite - £25,685 per annum (Band C, Level 3)

Living Off Site - £27,445 per annum (Band C, Level 3)inclusive of OLW

 Location:  Gilwell Park, Chingford, E4, 7QW

 Contract Type: Permanent

 Working Hours: 35 - per week worked on a rota basis, including weekends

About the role

There’s a lot of work that goes on behind the scenes to build great experiences for our customers. This role is all about understanding our customers’ needs and expectations, matching them to an amazing adventure at one of our centres, and supporting our centres to deliver it.  Do you have what it takes to be our Customer Experiene Coordinator.

Key responsibilities

Customer Service and bookings

• Deliver friendly, helpful support across email, phone, live chat, and social channels.
• Advise customers on suitable products and bookings based on their needs.
• Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience.
• Manage bookings pre-visit and provide post-visit aftercare.

Administration

• Process bookings and enquiries using internal systems (e.g. SharePoint, Cinolla, Zendesk).
• Handle payments, invoices, and basic financial tasks.
• Convert enquiries into confirmed bookings.

Centre Support

• Plan activity programmes tailored to group needs.
• Coordinate with centre teams to ensure smooth customer journeys.
• Support compliance, safety checks, and operational procedures.

What you’ll need:

• Prior experience in providing high-quality customer service
• Prior experience in outdoor education, residential centres or a related industry
• Excellent customer service and interpersonal skills.
• Effective written and verbal communication.
• Attention to detail and organisational skills.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59 on Wednesday, 29th April 2026

Interviews will be held in person at Gilwell Park on Thursday, 7th May 2026.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Harris Hill is delighted to be working with a global, values-led charity to recruit a Database Officer to join their Development team. Working just 1 day a week in the London office, this is a permanent role, working with a brilliant charity.

This is a fantastic opportunity for a detail-oriented and proactive individual to play a key role in supporting fundraising and engagement activity through effective data management. Working closely with the Data & Appeals Manager, you will help maintain and develop the organisation’s CRM system, ensuring data integrity, accuracy, and compliance with GDPR.

You will be responsible for processing and reconciling donations, running reports and data selections for campaigns, supporting email and direct marketing activity, and providing guidance to colleagues on best practice use of the database. The role also involves regular data audits, handling large datasets, and collaborating with internal teams and external agencies.

The successful candidate will have:

• Strong experience working with CRM systems (ideally Raiser’s Edge),
• Advanced Excel skills, and a high level of accuracy and attention to detail.
  • Strong working knowledge of using MS Excel formulae and functions, such as Lookups, Conditional Formatting, Pivot Tables, removal of duplicates and calculus
  • Experience running and building queries to obtain targeted data selections, including exporting of relevant data for direct mail appeals and reports
  • Experience of working with large data sets, including undertaking data manipulation, importing of data, cleaning and interrogating data
  • Experience of importing clean data into Raiser’s Edge is highly desirable.
  • Proficient in data entry processes with strong understanding of best practice including GDPR, data confidentiality etc
  • You will be an excellent communicator, able to build effective working relationships, and comfortable managing multiple priorities in a fast-paced environment.

If you are looking to apply your data skills in a role that supports impactful, international work, we would love to hear from you.

• Hybrid- Central London office (Shoreditch). Minimum 1 day per week in the office (Monday), and you can be in more if you enjoy being in the office.
• Salary £33,000–£35,000, along with a competitive benefits package.
• Full-time, permanent role

Closing date: Firm closing date of Thursday 23^rd April, however, please get in touch now to find out more. Apply now to Harris Hill.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Join the Science Council and help shape the future of science engagement!

Events Manager
Location: Hybrid (Homeworking and London with occasional travel)
Salary: £34,000 – £36,000 per annum, pro rata
Hours: Part-time, 21 hours per week – 3 days
Contract: Permanent

We are a charity and membership organisation representing over thirty professional bodies and learned societies, collectively reaching more than 320,000 scientists, technicians, and teachers. Our mission is to connect the science professions and champion professional recognition across the UK.

We are looking for a dynamic and strategic Events Manager to lead the development and delivery of our events programme. This is a pivotal role where you’ll design and execute high-quality, inclusive events—both online and in person—that engage our members, registrants, and stakeholders.

What you’ll do

• Plan and manage events from concept to completion, ensuring clear objectives and impactful outcomes.
• Deliver a variety of events, including workshops, webinars, conferences, and networking forums.
• Source venues, manage suppliers, and oversee budgets to ensure cost-effective delivery.
• Innovate with new ideas to enhance engagement and generate income through sponsorship and ticketing.
• Collaborate with marketing colleagues to promote events and ensure strong attendance.
• Evaluate event success using data-driven insights to continuously improve.
• Champion diversity and inclusion in all aspects of event planning.

What we’re looking for

Essential:

• Experience in event planning and management (face-to-face and online).
• Proven ability to lead all aspects of event delivery, from logistics to stakeholder engagement.
• Strong budgeting, problem-solving, and crisis management skills.
• Excellent communication and interpersonal skills to build relationships at all levels.
• Technical know-how with AV systems and event management tools.
• A creative, strategic thinker who thrives in a collaborative environment.

Desirable:

• Experience in the science or charity sector, fundraising, volunteer coordination, and video editing.

This role will be based between our London office, home working and travel to deliver events across the UK.

Why join us?

• Be part of a small, friendly, and dedicated team passionate about advancing science.
• Enjoy a flexible, hybrid working model.
• Make a real impact by creating events that inspire and connect the science community.
• Benefit from professional development and an inclusive workplace culture.

Ready to make a difference?

We would love for you to help us deliver exceptional events that shape the future of science and await your application on our portal.

Closing date: Monday 20th April at 9:00am.
Interviews to be held Wednesday 29th April onsite at Science Council, Fora Space, 71 Central St, London, EC1V 8AB.

Please note: this position is being re-advertised following its initial release in January 2026. Candidates who have applied previously are kindly asked not to submit a further application.

Please note that applicants must have the right to work in the UK, and documentary evidence will be requested at the interview stage.

No agencies please.

Digital Content Manager

The Talent Set is pleased to present an exciting opportunity for a Digital Content Manager on behalf of a higher education institution. This contract role plays a key part in shaping and delivering the institution’s online presence through engaging, innovative digital content.

Role Overview

The successful candidate will develop and oversee the organisation’s digital content strategy, ensuring consistent brand representation across all channels. They will lead creative content production to enhance engagement and communicate the institution’s values and achievements effectively.

Key Responsibilities

• Develop and implement a comprehensive digital content strategy aligned with institutional goals.
• Create, curate, and manage high-quality content across social media, website, and campaign channels.
• Act as a brand guardian, ensuring visual and messaging consistency in line with brand guidelines.
• Lead and support content creation teams, providing guidance to maintain high standards.
• Collaborate with marketing and campaign teams to ensure content supports wider promotional initiatives.
• Manage digital and visual asset libraries, ensuring easy access and organisation.
• Build and grow social media platforms and online communities, increasing engagement and visibility.
• Analyse social media insights and metrics to optimise content performance.
• Coordinate with internal departments to source relevant content and ensure timely dissemination.
• Monitor emerging digital trends and implement innovative content practices.
• Represent the university at key events such as open days and recruitment activities.

Person Specification

• Previous experience working in a higher education insitutition 
• Experience managing multimedia content production and social media channels.
• Strong understanding of visual branding and content best practices.
• Proven ability to lead teams, manage multiple projects, and meet deadlines.
• Skilled at analysing data to inform content strategies.
• Committed to diversity, equity, and inclusion through content creation.
• Excellent communication skills for engaging internal stakeholders and audiences.
• Adaptable, proactive, and able to work collaboratively in a fast-paced environment.

What’s on Offer

Salary: £53,744
Length: 6- month contract role with an ASAP start 
Hybrid Working: 3 days a week on site in their London officer and 2 days working at home 

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

A rare opportunity has arisen to join The Place, a global leader in contemporary dance, as Chief Financial Officer at a pivotal moment of growth, investment and strategic transformation.

The Place champions creativity, innovation and inclusivity through dance. From world-class touring programmes and the training of exceptional artists at the renowned London Contemporary Dance School, to extensive outreach initiatives and accessible community classes, As the organisation approaches its 60th anniversary, this is an exciting time to join during a period of ambitious growth and transformation.

Reporting to and working closely with the Chief Executive, Clare Connor, the CFO will play a pivotal leadership role within the organisation. You will lead the Finance, HR and Operations teams, acting as a key strategic partner to the senior leadership team.

This role offers a unique opportunity to shape the future of The Place, contributing to major strategic initiatives including capital development and expansion projects.

Key Responsibilities:

• Act as the Chief Executive’s principal financial adviser, shaping organisational strategy through insight, modelling and commercial analysis
• Provide leadership across Finance, HR and Operations (Estates, IT and Visitor Services), ensuring alignment and efficiency across all enabling functions
• Lead long-term financial strategy, including multi-year planning and scenario modelling
• Drive digital innovation across finance and operational functions
• Deliver robust financial appraisal for estates decisions, including major capital programmes
• Provide financial leadership for commercial activities
• Oversee budgeting, forecasting and performance management processes
• Ensure strong financial controls, accurate reporting and high-quality management information

About You

You will be a:

• Qualified accountant with senior finance leadership experience
• Strong business partner with excellent interpersonal and stakeholder management skills
• Strategic thinker with the ability to influence at senior level

You will have an interest in the creative industries and the mission of The Place. Experience or exposure to the charity, arts, culture or higher education sectors is advantageous but not essential

Candidates stepping up into their first CFO role are strongly encouraged to apply. 

Benefits

Salary: £90,000 - £95,000 per annum
Annual Leave: 25 days + 8 bank holidays

• Hybrid working with office-working from central London office
• Theatre ticket allowance and free and discounted access to evening classes
• Weekly staff Pilates/Yoga class
• Subsidised café and bar prices
• Employee Assistance Programme delivered by Wellbeing in the Arts
• Payment for relevant professional fees / membership

Ivy Rock Partners has been exclusively retained to manage this appointment. For a confidential discussion about the role and opportunity, please contact Holly Arrowsmith at Ivy Rock Partners.

About Us

Khalsa Aid International is an award-winning global humanitarian organisation providing aid in disaster zones and supporting vulnerable communities worldwide. We are seeking a Finance Assistant to join our growing team and help ensure transparency, accountability, and effective use of donor funds.

The Role

This is an excellent opportunity for someone early in their finance career to gain hands-on experience in a fast-paced charity / NGO environment. You will support core finance functions including accounts payable, bookkeeping, bank reconciliations, donor fund tracking, and financial reporting.

Key Responsibilities

• Process invoices and manage accounts payable 

• Record and reconcile donations and income streams 

• Perform bank reconciliations and maintain accurate ledgers 

• Manage petty cash and staff expenses 

• Daily book-keeping and record keeping

• Assist with month-end processes (journals, accruals, prepayments) 

• Support budgeting and forecasting activities 

• Maintain organised financial records for audit and compliance 

• Assist with management accounts and donor reporting 

• Monitor and track restricted funds 

• Prepare and submit Gift Aid claims (HMRC) 

• Update financial data on internal systems (e.g. Notion) 

• Coordinate payments across international projects and teams 

• Issuing donation receipts

• Ensure finance processes are followed as per finance policies in place. 

• Assist with adhoc reports

• Expected to assist Operations team, for events to guide on best practices.

• Carrying out detailed walkthrough tests for all projects and payments. 

• Working with other departments to support them where required. 

• Handling finance-related queries internally and externally; keeping log of all finance letters and documents

• Keeping all finance-related tracker sheets up to date.

• Responsible for gift aid.

• Assisting with the audit queries and process. 

Requirements

Essential:

• Studying towards or qualified in AAT / ACCA / CIMA or relevant degree 

• 4-5 years’ experience in finance, accounts, or bookkeeping 

• Experience with accounting software (Xero, Sage, QuickBooks) 

• Strong Excel skills and numerical ability; strong analytical skills 

• High attention to detail and organisation 

• Strong communication skills 

• Deadline oriented and has worked in a fast pace environment

Desirable:

• Experience in charity / non-profit finance 

• Knowledge of fund accounting / restricted funding 

• Exposure to audit 

• Understanding of Gift Aid 

• Been previously independently responsible for parts of finance function and as a team leader. 

What We’re Looking For

• Passion for humanitarian and charity work 

• Proactive, adaptable, and solution-oriented mindset 

• Ability to manage multiple tasks and meet deadlines 

• Strong interpersonal and cross-cultural communication skills 

• High level of integrity and professionalism

Candidates must have the legal right to work in UK; we are unable to offer visa sponsorship for this position.

We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

Payroll & Systems Manager

People & Culture | Hybrid 4-month FTC - Immediate start

Payroll is more than payslips. It’s trust, accuracy, and systems that quietly work so people can do their best work.

We’re looking for an experienced Payroll & Systems Manager to take ownership of payroll governance and HR/payroll systems for an organisation of around 350 staff, spanning salaried, hourly, and casual contracts. Payroll is outsourced, but this role is very much hands-on. You’ll be the expert voice in the room, the bridge between People & Culture, Finance, and our payroll provider, and the lead on shaping better, smarter systems for the future.

What you’ll be doing

• Owning the end-to-end payroll process, ensuring accuracy, timeliness, and full UK statutory compliance

• Acting as the internal payroll specialist, confidently reviewing calculations, deductions, pensions, and statutory payments

• Managing payroll inputs for variable hours and timesheet-based staff

• Building a strong, effective relationship with our outsourced payroll provider and holding service standards high

• Spotting risks, fixing inefficiencies, and reducing manual workarounds through better processes and cleaner data

• Leading the selection and implementation of a new HR and payroll system, from business case to go-live

• Acting as system owner post-implementation, ensuring controls, optimisation, and user confidence

• Producing meaningful payroll and people data reports that support financial planning and decision-making

• Working closely with People Operations, Finance, and managers to make sure changes are processed smoothly and on time

About you

You’re someone who likes things to work properly and isn’t afraid to roll up your sleeves to make that happen.

You’ll bring:

• Strong, practical UK payroll expertise and a forensic eye for detail

• Experience managing payroll across multiple employment types and variable pay

• Confidence working with outsourced payroll providers and challenging when things aren’t right

• A track record of improving payroll or HR systems and documenting clear, resilient processes

• Experience leading or supporting HR/payroll system implementations

• The ability to explain payroll and systems clearly to non-specialists

• A collaborative, calm approach, even when deadlines loom 

You’ll be joining a values-led organisation where people matter, systems should support rather than hinder, and continuous improvement is actively encouraged. This role has real influence, visibility, and the chance to leave things better than you found them.

If you care about accuracy, integrity, and building systems that serve people well, please apply online today, I would love to hear from you!

Harris Hill and the organisations we work with are committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women applicants due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

About The Role
Every day, people affected by dementia are faced with questions about what comes next. For some, taking part in research offers hope, purpose, and the chance to shape the future of care. But finding the right opportunity, and understanding what it involves, is not always easy.
At Alzheimer’s Society, we believe access to research should be clear, inclusive, and open to everyone. This is where the Alzheimer’s Society UK Dementia Trials Network (UKDTN) Trial Finder comes in. It connects people living with mild cognitive impairment or dementia, their families, and healthcare professionals, with accessible information on clinical trials which are open to recruitment across the UK; helping them take that next step with confidence.
We are looking for a Medical Writer to join our Trial Finder team who can bring clarity to complexity and turn clinical information into something people can truly understand. Your work will directly support people to feel more in control of their journey and make informed decisions about whether research participation is right for them.
You will be part of the Research and Influencing directorate, working closely with the Alzheimer’s Society UK Dementia Trials Network Research Nurse Programme, Data and Digital teams, Research Communications team, Participation colleagues, and external partners across the UK dementia research community. Together, you will help ensure that opportunities to take part in research are visible, accessible, and meaningful.
About the role

- Turn detailed clinical trial information into clear, accessible stories that help people understand what a study involves and why it matters.
- Work alongside clinicians, researchers, NHS teams, and study sponsors to ensure every summary is accessible, accurate, up-to-date and reflects real opportunities to take part.
- Manage a steady flow of new and evolving studies, prioritising your work to meet timelines while maintaining a high quality and attention to detail.
- Keep the Trial Finder platform accurate and easy to navigate by uploading and updating content within the content management system.
- Create and refine supporting content across the Alzheimer’s Society website, helping people feel informed and confident about participating in clinical research.
- Maintain organised records of study listings and updates, ensuring information is reliable and easy to track.
- Support wider storytelling and awareness by contributing to communications that highlight research opportunities and their impact.

About you

- You are skilled at translating complex scientific or medical information into clear, understandable language that connects with a wide range of people.
- You understand the world of clinical research and feel confident working with clinicians, researchers, and other stakeholders.
- You are organised and proactive, able to manage multiple priorities and deliver work accurately within deadlines.
- You value collaboration and build strong, respectful relationships, while also taking ownership of your work.
- You are motivated by purpose, with a strong commitment to inclusion and a genuine desire to improve the lives of people affected by dementia.

Your work will do more than inform, it will empower. It will open doors to research that could change lives and help ensure that no-one is excluded from opportunities because information was too complex or out of reach.
You will join a team that is collaborative, supportive, and driven by a shared purpose. A place where your skills will be valued, your development supported, and your work will contribute to real change.
If you want your work to make a lasting difference, we would love to hear from you.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Job Title: HR & Recruitment Administrator
Salary: £27,959 per annum (inclusive of Outer London Weighting) – Band C, Level 3
Location: Gilwell Park, Chingford, London (hybrid working)
Contract Type: Fixed term until 31 Aug 2026
Working Hours: 35 hours per week

About the Role & Team

Join our inclusive and collaborative People team as an HR & Recruitment Administrator. You’ll play a key role in supporting end-to-end recruitment and onboarding processes, helping us deliver a positive and efficient experience for candidates and new starters.

We pride ourselves on open communication, flexibility, and creating a welcoming environment where everyone can thrive. If you’re passionate about improving recruitment practices and supporting diversity and inclusion, we’d love to hear from you.

Key Responsibilities

As a HR & Recruitment & Administrator, you will:

• Ensure all candidate eligibility checks and employee records meet legal and organisational standards, including DBS checks and renewals
• Proactively request, track, and review references, escalating any concerns where appropriate
• Manage new starter processes, including onboarding, inductions, and coordinating access to systems, training, and benefits
• Act as the first point of contact for recruitment queries, providing guidance and escalating more complex issues
• Support recruitment planning, maintain calendars and reporting data, and identify opportunities to improve processes and efficiency

About You

We’re looking for someone who is:

• Customer-focused & a strong communicator – able to provide excellent service with empathy and clarity
• Tech-savvy & organised – confident using systems such as Word and Excel, with experience managing digital records
• Detail-oriented – with strong organisational and prioritisation skills
• Experienced in HR or recruitment – with knowledge of onboarding processes and GDPR/confidentiality requirements
• Adaptable & collaborative – flexible, proactive, and a supportive team player

What we offer as our HR & Recruitment & Administrator:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• A supportive, inclusive, and collaborative team environment
• Flexible working options to suit you, your role, and your team
• A double-matched pension scheme, up to 10% employer contribution
• A family-friendly approach, with generous family leave policies

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Wednesday 29th April 2026

Interviews will be held in person at Gilwell Park on Tuesday, 12th May 2026.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

We're recruiting two project managers to join our strategy & transformation department. As a project manager, you’ll hit the ground running and contribute to the achievement of Girlguiding's long-term strategic ambition to reach more girls where they are, building their confidence when they need it the most, so more girls will know they can do anything. You’ll contribute to the delivery of a range of projects that support one or more of Girlguiding’s shared goals:

• Create unrivalled experiences for girls, led by girls
• Develop a rewarding and flexible volunteer experience
• Be more inclusive, impactful and visible, so we’re accessible to more girls
• Create a sustainable, efficient organisation.

You’ll be an expert project manager who will develop robust business cases, prepare detailed project plans and manage project teams, and key stakeholders from across the business. You'll ensure your project(s) remain on schedule, within scope, to agreed quality standards and budget and will proactively escalate risks, issues and changes to support delivery of Girlguiding's strategic outcomes. 

About Girlguiding

Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us. 

We are working exclusively with the wonderful Haven House Children's Hospice, they  are looking for an organised and motivated Supporter Care Assistant to join their Public Fundraising Team. This position plays a vital role in delivering a high-quality, compassionate supporter experience. 

This is a hybrid role with 3 days per week in Woodgreen Green, Greater London. 

The Charity:

You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including:

- Hybrid office/home based arrangement

- 27 days' annual leave 

- Pension scheme (company matches contribution up to 7%)

- Free onsite parking

- Employee Assistance Programme

- Eye care voucher scheme

- Cycle to work scheme

The Role:

Act as the first point of contact for supporters, responding to queries and direct them appropriately.

Respond to supporter enquiries via email, phone, and post in a warm and professional manner

Utilise Raiser's Edge database to record and track supporter interactions.

Prepare and send supporter communications, including thank-you letters, fundraising packs, and event information

Support the delivery of regular stewardship communications and appeals.

Provide administrative support to fundraisers across community, events, and individual giving

Monitor fundraising inbox' and ensure supporters queries are responded to in a timely manner.

The Candidate:

Experience in an administrative, customer service, or supporter care role

Excellent written and verbal communication skills

Strong attention to detail and high levels of accuracy

Experience of working independently and managing your own workload

Good organisational skills and ability to manage multiple tasks 

Proficient IT and Microsoft Office skills 

Experience of using Raiser's Edge database or a CRM is desirable 

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Salary: £28,476 - £31,640 per annum  (pro-rata £22,780 – £25,312)

Hours: 30 hours per week 
Contract Type: Permanent 
Job Type: Part time 
Location: Home-based (UK, with regular meetings in Belfast) 
 
We speak up for all who cycle to make sure it’s a safe and easy choice for everyone to travel, explore and have fun. We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cycling UK as our Northern Ireland Advocacy and Development Lead. 
 
As our Advocacy and Development Lead you will be Cycling UK’s representative in Northern Ireland. You will be responsible for exploring and developing opportunities for delivery work in Northern Ireland, with support from colleagues from the Behaviour Change, Business Development and Commercial teams. 
 
The scope of the Northern Ireland Advocacy and Development Lead role is wide-ranging, touching on campaigns, policy, public affairs and business and programme development. You will seek out, establish and nurture relevant relationships and partnerships, with support from colleagues across the charity. You will be the face and voice of Cycling UK in Northern Ireland, helping to raise our profile, improve our reputation, increase our influence and help deliver a broad range of the charity’s strategic objectives. 
 
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too. But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us. 
 
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria. 
The role is home-based in the UK, with regular meetings in Belfast and occasional travel to other parts of the UK as required. 
 
Applications close at 9:00am on the closing date shown. 
 
Benefits 
 
27 days holiday plus bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits. 
 
You may have experience in the following: Advocacy Lead, Policy and Campaigns Lead, Public Affairs Manager, Development Manager, Programme Development Lead, Charity Advocacy Manager, External Affairs Manager, Campaigns and Policy Officer, Cycling Advocacy Officer, Transport Policy Manager, Active Travel Lead, Community Partnerships Manager, Stakeholder Engagement Manager. 
 
REF-227 906

Resolution Team Leader

We are seeking an experienced Resolution Team Leader to lead a high performing team, delivering fair, timely complaint resolutions and driving service improvement.

Position: Resolution Team Leader
Salary: £42,149 per annum London weighted or £37,573 per annum regional
Location: London Stratford or Manchester Trafford with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 24 April 2026
Interviews: 30 April 2026, face to face

About the role

This is a key leadership role within a customer resolutions function, focused on delivering high quality complaint handling and improving the overall resident experience.

You will lead a team responsible for managing complaints with professionalism, empathy and efficiency, ensuring compliance with internal standards and regulatory expectations.

Key responsibilities include:

• Leading, coaching and developing a high performing resolutions team
• Managing complex and escalated complaints to ensure fair and timely outcomes
• Monitoring performance against KPIs including resolution times and customer satisfaction
• Driving quality and consistency across all complaint responses
• Ensuring compliance with complaints procedures and relevant regulatory frameworks
• Working with stakeholders to identify root causes and reduce complaint volumes
• Conducting regular one to ones, quality checks and targeted training to improve performance
• Embedding a culture of accountability, empathy and continuous improvement

About you

You will bring strong leadership experience within a customer service or complaints environment, along with the ability to manage sensitive situations with confidence and professionalism.

You will have:

• Proven experience leading or supervising a team in a customer service or complaints setting
• Experience handling complex and sensitive customer issues
• Strong communication skills with the ability to influence and provide constructive feedback
• A track record of coaching and developing team members
• The ability to drive performance and maintain high service standards
• Confidence using Microsoft Office including Excel and working with data
• Knowledge of complaints handling frameworks or regulatory standards such as the Housing Ombudsman Code is desirable

About the organisation

This organisation is one of the UK’s leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong focus on quality, inclusion and sustainability, they are committed to delivering excellent services and creating positive outcomes for the communities they serve.

They offer a supportive and inclusive working environment alongside a comprehensive benefits package, including a generous pension contribution, annual leave entitlement, wellbeing support and opportunities for professional development.

Other roles you may have experience of could include:
Customer Relations Manager, Complaints Manager, Customer Experience Manager, Service Delivery Manager, Housing Customer Services Manager, Casework Manager, Customer Operations Team Leader

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.