Community jobs in Hertfordshire
Job Purpose: Lead delivery of a national climate action programme (BELIEVE in Climate Action), managing cross-sector partnerships, stakeholder engagement and programme operations. Oversee youth-led initiatives and knowledge exchange, while also supporting university teams to deliver the ParliaMentors programme and strengthen student leadership and civic engagement.
- Salary: £40,204 (Band D, Point 3, including London weighting) / £36,501 (Band D, Point 3, elsewhere in the UK)
- Contract: 4.2 years (this is a fixed term contract, linked to the BELIEVE project, ending in September 2030)
- Location: primarily hybrid/remote, open to candidates anywhere in the UK. The project is based in England, so the role will involve regular travel to locations across England, including London.
- Hours: 1 FTE (0.8 FTE can be considered)
- Reporting to: Senior Programme Manager, Youth & Universities
- Start date: 3rd August 2026
About the role
We are seeking an experienced and strategic Programme Manager to lead delivery of Believe in Climate Action (BELIEVE), an ambitious national initiative at the intersection of climate action, youth leadership and community engagement (3 days per week). This role will also support the delivery of the UN Award winning ParliaMentors project, providing mentoring, training and leadership development opportunities to students across the country, and maintaining strong relationships with University partners (2 days per week).
This is a unique opportunity to lead a complex, high-impact programme that connects schools, communities, young people, researchers and policymakers, shaping a more inclusive and effective model of climate action across England. You would be joining a team that has been running impactful projects for 19 years, which centres the voices, needs and potential of young people to bring about change.
The BELIEVE project
BELIEVE in Climate Action (BELIEVE) is an ambitious and innovative national programme led by the Faith & Belief Forum in partnership with the Cambridge Interfaith Programme. Together, we are building a bold new model for climate action, one that connects grassroots communities, young leaders, researchers and policymakers through collaboration, co-learning and shared purpose.
This is a unique opportunity for an experienced Project Manager to lead a pioneering, cross-sector initiative that is reshaping how climate action happens in England. BELIEVE operates at the intersection of community engagement, youth leadership and policy influence, requiring strategic oversight, strong partnership management and the ability to navigate complexity across local, regional and national contexts.
BELIEVE is also a platform for sector leadership. It offers the opportunity to influence how climate engagement is understood and delivered, particularly by centring voices often excluded from mainstream climate discourse, including young people and those from diverse faith and belief backgrounds.
About the Faith & Belief Forum
For nearly 30 years, the Faith & Belief Forum has worked to build connected communities, a society that celebrates diversity, and to tackle faith and belief based hate, discrimination, division and polarisation.
We are a dynamic organisation, who puts the voices of our beneficiaries at the forefront. We work in schools to build connection, understanding and empathy, in universities to build confidence, skills and connection in the next generation of interfaith leaders, and in communities to celebrate the role that faith plays in society, and pilot new, innovative approaches to tackling hate and division at the local level.
Our team is diverse, talented, sensitive, and creative. We value building meaningful connection amongst ourselves, and with our partners and stakeholders. We believe that a central solution to tackling division, polarisation and hate is connection, that is both expertly facilitated and heartfelt. In our projects this takes place through education, dialogue, social action projects, mentoring, training and development, public engagement events, and community led responses to local issues.
Key Responsibilities
Programme leadership & delivery
· Lead the strategic and operational delivery of BELIEVE across its three interlinked workstreams
· Ensure effective planning, implementation, monitoring and evaluation of a multi-year national programme
· Manage programme timelines, budgets, reporting and risk
Stakeholder engagement & partnerships
· Build and maintain strong relationships with cross-sector stakeholders, including schools, community organisations, funders, academic partners and policymakers
· Act as a senior point of contact for programme partners, ensuring alignment, accountability and collaboration
· Convene and facilitate high-level stakeholder spaces, including national workshops and knowledge-exchange forums
Team & youth leadership oversight
· Line manage the BELIEVE project Coordinator, ensuring timely and high quality delivery of workplans, supporting their development and training, managing any performance issues, and helping them to grow and thrive.
· Oversee delivery of the youth leadership strand, including internship programmes and youth-led climate action projects
Strategy, learning & influence
· Design internal evaluation frameworks and processes, in collaboration with University of Cambridge academics
· Translate research, learning and evaluation into programme development, communications and external influence
· Contribute to shaping national conversations on inclusive climate action
· Responsible for delivery, and ensuring programme outputs (reports, toolkits, events, digital platforms) are high-quality and impactful
Manage 2 teams of ParliaMentors students
· Support with delivery of the ParliaMentors programme, including facilitating workshops, having meetings with students, organising the logistics for various events throughout the year
· Mentor and support two teams of students at two universities as they work together to deliver a social action project
· Contributing to communications for the programme on social media, LinkedIn, and newsletters
· Support with delivering trainings for university staff
Person Specification
Essential Experience
· Significant experience managing complex, multi-partner programmes (ideally national or multi-regional)
· Demonstrable expertise in stakeholder engagement at a senior level, including building and maintaining strong partnerships across sectors
· Strong track record of delivering complex programmes on time and within budget
· Confidence and proven experience in line management (this role will line manage 1 Project Coordinator, and oversee an internship programme of up to 8 paid interns per year)
· Strong financial management skills, and experience managing large budgets (this role will be responsible for financial management of the BELIEVE project, and reporting to funders)
· Strong experience and understanding of Safeguarding, in charities and/ or school settings
Skills & Competencies
· Excellent project management skills, experienced in using project management tools
· Excellent relationship management and influencing skills
· Strategic thinking combined with strong operational delivery
· Ability to navigate complexity and work across different sectors and perspectives
· Strong written and verbal communication skills
Desirable
· Experience in climate action, sustainability or environmental programmes
· Understanding of faith, belief and/or intercultural engagement
· Experience working with research partners or translating evidence into practice
· Project management qualification
· CRM development experience
How to Apply
Please submit:
· Your CV (Max 2 pages)
· A cover letter detailing what motivated you to apply for the role, and how you meet the person specification.
Application deadline:
6th May 2026, 9:00 AM
Benefits include:
· Opportunity to work mainly remotely from home, with occasional travel to London and other locations across England required for schools, events, and activities.
· Generous annual leave from 25 days (pro rata) plus UK bank holidays, increasing with length of service and including a birthday day off after three years.
· 2 days paid volunteer leave (pro rata)
· Generous pension scheme to help you save for the future.
· Interfaith and intercultural learning opportunities
· Access to internal learning sessions on topics relevant to our sector
· Team events / away days / annual retreat
· Supportive and inclusive work environment with a focus on staff wellbeing
Who we encourage to apply
We value sensitivity to the issues at the heart of our work and a strong commitment to The Faith & Belief Forum’s goals. We welcome applications from people of all backgrounds and lived experiences. We particularly encourage applications from Black, Asian and other minority ethnic communities, as well as from faith or belief communities currently underrepresented in our organisation, including Sikh, Muslim, Hindu, Buddhist, Jain and Zoroastrian communities. We warmly welcome applicants of all ages and experiences who share our vision and values, and are committed to creating an inclusive workplace, regardless of protected or unprotected characteristics, including but not limited to gender, disability, sexual orientation, and religion or belief.
We recognise that valuable experience can be gained through work, study, volunteering, or community involvement.
Unfortunately, we can only consider applications from individuals who have the unrestricted right to work in the UK, as we are unable to offer visa sponsorship. Applicants must also already be resident and based in the UK at the time of application.
The client requests no contact from agencies or media sales.
Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £45,575 per annum
Hours: 35 hours per week
Closing date: Monday 27 April 2026 at midnight
Interview date: Tuesday 5 May 2026 over video with a possible second stage in person on Wednesday 6 May 2026.
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Data and Insight Manager to help us build on this momentum.
Data and insight sit at the heart of our ambitious organisational strategy. They enable us to deliver meaningful, high-quality engagement with our audiences and unlock deeper understanding to drive impact, as we work to find cures for type 1 diabetes and support the community to live well until that day comes.
As Data and Insight Manager, you’ll play a pivotal role in ensuring our data is accurate, trusted and used effectively to inform decision-making and improve supporter engagement across the organisation.
Sitting within the Supporter Marketing & Experience team, you’ll work closely with colleagues across Fundraising, Digital, Marketing, Finance, IT and Supporter Care. You’ll lead on insight and segmentation, streamline processes through automation, and ensure robust compliance with data protection regulations.
This is an exciting moment to join Breakthrough T1D. We’re ready to make a step change in how we use data to maximise value and impact. If you enjoy translating complex data into clear, actionable insights – and want to improve how organisations use data to deliver outstanding supporter experiences – we’d love to hear from you.
This role offers a real opportunity to make your mark. If you’re curious about data and motivated to help drive an ambitious shift in how we use it, apply now.
Experience required
You’ll have previous experience of:
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Turning data into clear, actionable insights that drive business decisions.
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Collaborating across teams to develop and embed insight into planning and delivery.
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Using data to support delivery of supporter journeys and donor segmentation.
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Improving data quality and reliability through cleansing and validation.
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Ensuring strong data governance and GDPR compliance.
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Managing a SQL database and supporting integrations.
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Streamlining processes through automation tools like Power Automate.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
Job Purpose
Coordinate delivery of the BELIEVE programme, managing interns and supporting school-based climate action projects. Ensure effective communication across partners, assist with monitoring and evaluation, and maintain strong operational systems. Play a central role in day-to-day coordination, enabling high-quality delivery of youth-led and community-focused climate initiatives.
- Salary:
-£31,495 (C1) - £33,089 (C3) depending on experience, including London weighting
-£28,952 (C1) - £30,417 (C3) depending on experience, elsewhere in the UK
- Contract: 4.2 years (this is a fixed term contract, linked to the BELIEVE project, ending in September 2030)
- Location: Remote/ hybrid (we will be prioritising applications from those based in the West Midlands/ North of England, however this role is primarily hybrid/ remote, with regular travel across England)
- Hours: Full-time, 37.5 hours per week (Monday to Friday)
- Managed by: Programme Manager, Youth & Universities
- Start date: 3rd August 2026
About the role
We are seeking an experienced Project Coordinator, to support the delivery of Believe in Climate Action (BELIEVE), an ambitious national initiative at the intersection of climate action, youth leadership and community engagement.
This is a unique opportunity to join a complex, high-impact programme that connects schools, communities, young people, researchers and policymakers, shaping a more inclusive and effective model of climate action across England. You would be joining a team that has been running impactful projects for 19 years, which centres the voices, needs and potential of young people to bring about change.
The BELIEVE project
Believe in Climate Action (BELIEVE) is an ambitious and innovative national programme led by the Faith & Belief Forum in partnership with the Cambridge Interfaith Programme. Together, we are building a bold new model for climate action, one that connects grassroots communities, young leaders, researchers and policymakers through collaboration, co-learning and shared purpose.
At its core, BELIEVE recognises that climate change is not only a scientific or political challenge, but a deeply human one. By bringing faith and belief perspectives into climate conversations, the programme challenges narratives of fatalism and opens up new, values-led pathways for action, rooted in care, responsibility and collective agency.
This is a rare opportunity to be part of a pioneering, cross-sector initiative that is reshaping how climate action happens in England. BELIEVE connects local and national efforts, linking schools, communities and decision-makers in a dynamic network designed to create lasting environmental and social change.
Through the programme, you will contribute to:
· Developing schools as community hubs for climate action, embedding sustainability into everyday life and learning
· Empowering young people as climate leaders, particularly those from underrepresented backgrounds, to design and lead meaningful local projects
· Building a national knowledge-exchange network, connecting grassroots initiatives with regional and national policy and practice
Working on BELIEVE means joining a collaborative environment that values innovation, inclusion and real-world impact. You will engage directly with communities, partner organisations and policymakers, helping to co-create solutions that reflect local needs while influencing wider systems change.
About the Faith & Belief Forum
For nearly 30 years, the Faith & Belief Forum has worked to build connected communities, a society that celebrates diversity, and to tackle faith and belief based hate, discrimination, division and polarisation.
We are a dynamic organisation, who puts the voices of our beneficiaries at the forefront. We work in schools to build connection, understanding and empathy, in universities to build confidence, skills and connection in the next generation of interfaith leaders, and in communities to celebrate the role that faith plays in society, and pilot new, innovative approaches to tackling hate and division at the local level.
Our team is diverse, talented, sensitive, and creative. We value building meaningful connection amongst ourselves, and with our partners and stakeholders. We believe that a central solution to tackling division, polarisation and hate is expertly facilitated, and heartfelt, connection. In our projects this takes place through education, dialogue, social action projects, mentoring, training and development, public engagement events, and community led responses to local issues.
Key responsibilities
· Coordinate the day-to-day delivery of the BELIEVE programme across multiple regions
· Line manage and support youth interns, including onboarding, supervision and ongoing development
· Coordinate school-based climate action projects, ensuring strong communication between schools, interns and partner organisations
· Maintain effective systems for planning, tracking and reporting programme activity
· Support the delivery of workshops, events and knowledge-exchange activities
· Assist with monitoring, evaluation and learning processes, including data collection and reporting
· Act as a key point of contact for stakeholders, ensuring clear and consistent communication
· Support programme logistics, including scheduling, administration, documentation and resource management
Person Specification
Essential
· Experience in a coordination or programme support role, ideally within a multi-partner project
· Experience working with young people, education settings or community-based programmes
· Strong organisational and time management skills, with the ability to manage multiple priorities and deadlines, as well as being detail oriented.
· Excellent communication and relationship management skills
· Ability to work collaboratively across teams and with diverse stakeholders
· Strong administrative and coordination skills, with attention to detail
· Interest in or understanding of faith, belief and/or intercultural work
Desirable
· Experience supporting monitoring and evaluation processes
· Understanding of climate action, sustainability or environmental education
· Familiarity with youth leadership or social action programmes
How to Apply
Please submit:
· Your CV (Max 2 pages)
· A cover letter detailing what motivated you to apply for the role, and how you meet the person specification.
Application deadline:
6th May 2026 at 9:00 AM
Benefits include:
· Opportunity to work mainly remotely from home, with occasional travel to London and other locations across England required for schools, events, and activities.
· Generous annual leave from 25 days (pro rata) plus UK bank holidays, increasing with length of service and including a birthday day off after three years.
· 2 days paid volunteer leave (pro rata)
· Generous pension scheme to help you save for the future.
· Interfaith and intercultural learning opportunities
· Access to internal learning sessions on topics relevant to our sector
· Team events / away days / annual retreat
· Supportive and inclusive work environment with a focus on staff wellbeing
Who we encourage to apply
We value sensitivity to the issues at the heart of our work and a strong commitment to The Faith & Belief Forum’s goals. We welcome applications from people of all backgrounds and lived experiences. We particularly encourage applications from Black, Asian and other minority ethnic communities, as well as from faith or belief communities currently underrepresented in our organisation, including Sikh, Muslim, Hindu, Buddhist, Jain and Zoroastrian communities. We warmly welcome applicants of all ages and experiences who share our vision and values, and are committed to creating an inclusive workplace, regardless of protected or unprotected characteristics, including but not limited to gender, disability, sexual orientation, and religion or belief.
We recognise that valuable experience can be gained through work, study, volunteering, or community involvement.
Unfortunately, we can only consider applications from individuals who have the unrestricted right to work in the UK, as we are unable to offer visa sponsorship. Applicants must also already be resident and based in the UK at the time of application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Through the Reset Navigators role, we support Rough Sleepers in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.
This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.
We are looking for someone who can:
- Manage a caseload of people who are rough sleeping and have substance use support needs
- Carry out regular street outreach to sleep sites and known hotspots across the borough
- Work in a harm reduction approach to support safer outcomes for clients
- Build strong partnerships with other services to improve access to support and ensure effective safeguarding
- Support more people into structured treatment and recovery through tailored pathways for rough sleepers
- Help reduce barriers to healthcare by supporting clients with GP registration, hospital appointments, and access to specialist services
- Communicate effectively and build positive relationships with clients, colleagues, and partner agencies
- Contribute to the development of the service, working in a solution-focused and strengths-based way
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by15 May 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



About the role
This role sits at the heart of UK Community Foundations’ ambition to build a strong, confident and connected community foundation field across the UK. You will help grow the field by supporting shared learning, strengthening our collective infrastructure and helping people connect with each other in meaningful ways.
You will work across communities of practice, learning activity, digital spaces and shared resources. You will also curate the monthly newsletter and events bulletin, helping members stay connected to learning opportunities, insights and activity across the field. You will help gather insight, notice patterns and bring ideas together so that the community foundation movement can continue to learn, adapt and evolve.
You will also play an important role in supporting a high quality member experience. This includes being a first point of contact for member enquiries, helping ensure members receive clear, timely and welcoming responses, and supporting continuous improvement of our membership offer.
You do not need to have worked in community foundations before. We are interested in people who bring curiosity, transferable skills and a commitment to learning.
The Field Building team leads work on leadership development, international learning, sector standards and shared knowledge. This role connects across all of that work and gives you a broad view of how the field operates and where it is heading.
We know that strong field building depends on different perspectives, lived experiences and ways of working. We encourage applications from people who may not meet every requirement but feel excited by the role and believe they could grow into it.
Your portfolio
You will hold responsibility for three core areas.
Communities of practice
You will coordinate communities of practice so that they are welcoming, purposeful and inclusive spaces. This includes planning sessions, preparing content, facilitation, making introductions and helping conversations flow.
You will listen closely to what participants are learning and feed insights back into the team. You will help track themes across groups and contribute to shaping future learning agendas. You will also support participation and follow up, helping ensure members feel encouraged and able to engage.
Member Hub
You will manage and curate the Member Hub (our online learning and networking community) so that it becomes a trusted, accessible and lively space for the network. This includes sourcing and sharing useful content, keeping resources up to date, highlighting emerging practice and making sure the Hub is easy to navigate.
You will be a first point of contact for member enquiries through the Hub, responding to questions, signposting support, and working with colleagues across UKCF to ensure members receive timely and helpful responses.
You will work closely with colleagues to ensure content is timely, relevant and accessible to a wide range of users, and you will help track engagement so we can understand what members are using and where further support may be helpful.
Resource Library
You will take ownership of the resource library and keep it organised, dynamic and responsive to member needs. You will bring together tools and learning from across the sector, identify gaps and help ensure resources reflect emerging practice.
You will curate and summarise content so it is easy for members to find and use, and you will support benchmarking surveys and ad hoc requests for network wide data where needed.
Your wider responsibilities
Learning and events
You will support the delivery of learning days, webinars and the national conference. This includes planning, communication, logistics, content coordination and technical support to help events run smoothly and feel welcoming and accessible.
You will provide administrative and logistical support for in person and online events, including managing bookings, liaising with venues and suppliers, coordinating travel and catering, preparing materials, and communicating clearly with participants.
You will play a key role in supporting the delivery of UKCF’s biannual conference, leading on administrative and logistical coordination to ensure the event is well organised, well attended and delivered to a high standard.
You will also curate the monthly newsletter and events bulletin, working with colleagues to gather content, highlight opportunities and share learning in a clear and engaging way.
From time to time, you may support or contribute to training sessions for UKCF colleagues or network members.
Insight and field development
You will help gather intelligence about what is happening across the field. You will notice patterns, spot emerging needs and contribute ideas that support UKCF’s thought leadership.
You will help surface examples of innovation and learning from across the network and share them through the Member Hub, newsletters and other channels.
You will also support the team in gathering and responding to member feedback, helping to improve learning, resources and the overall member experience.
Collaboration across UKCF
You will work closely with colleagues across UK Community Foundations to ensure field building activity, learning and communications align with wider organisational priorities.
What you will bring
We are looking for someone who brings a combination of skills, curiosity and a willingness to learn. You might recognise yourself in some, but not necessarily all, of the following.
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Curiosity about how community organisations and networks work, and an interest in learning about community foundations
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Ability to take responsibility for your work, while collaborating closely with colleagues and asking for support when needed
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Willingness to build confidence using digital platforms and online learning spaces
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Ability to listen well, build trust and work respectfully with people from different backgrounds and levels of experience
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Strong organisational skills and attention to detail
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Ability to communicate clearly in writing, including pulling together short newsletters, bulletins or updates that others find useful
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Openness to experimenting with new ways of working and learning from what does not work
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Commitment to equity, diversity and inclusion and climate justice, and interest in how these values shape learning design, participation and whose voices are heard
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Comfort working with ideas and helping others engage with them in practical ways
Essential experience
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Experience in a coordination, administrative or project-based role, or transferable experience gained through community, voluntary, lived experience or informal leadership contexts
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Experience supporting events, learning activity or group processes
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Ability to gather, organise and share information in a way that others can use
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Experience contributing to written communications such as newsletters, bulletins or member updates
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Awareness of accessibility and inclusion when supporting learning activity, events or shared resources
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Excellent organisational skills and strong attention to detail
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Ability to take initiative and manage competing deadlines and a varied workload
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Ability to build relationships with a wide range of people
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Good judgement when working independently
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Solid IT skills, particularly with MS Office
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A strong commitment to equity, diversity and inclusion and climate justice
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Ability to travel occasionally, which may include overnight stays and multi day events
Desirable experience
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Experience working in or alongside networks or membership organisations
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Familiarity with the charity, community or foundation sector
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Experience curating online resources or supporting online communities
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Interest in organisational learning or field building
Inclusion statement
UK Community Foundations is committed to building an inclusive organisation and a diverse field. We welcome applications from people from minoritised ethnic communities, disabled people, people from lower socio economic backgrounds and others who are underrepresented in the charity and philanthropy sector.
Note: Interviews are scheduled to take place on 8th May.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.



Job Title: Partnerships Officer
Duration: Permanent
Hours: Full time – 36 hours per week (job share/part-time considered)
Salary: £32,700 per annum, plus pension and benefits
Location: Homebased
Overall job purpose
The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.
They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.
The Partnerships Officer will support regional teams and communities to scope and develop projects, supporting feasibility, options and project development work as well as business planning, project management and funding. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Sunday 10 May 2026.
The interviews will take place in Northampton on Wednesday 27 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Job Title: Community Fundraising Relationship Manager known as Relationship Manager (South Midlands) internally.
Location: Home-based covering South Midlands. Candidates should ideally reside in Oxfordshire, Warwickshire Northamptonshire or North Gloucestershire and have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Hours: 35 hours per week
Contract type: Permanent
Salary: £35,655 per annum (home based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone with a successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities
- Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters
- Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers
- Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. Please note that incomplete applications will not be considered.
Key dates:
Applications by 26th April 2026, 1st stage interviews on 6th or 8th May 2026 online and 2nd Stage interviews on 14th May 2026, in person in the Midlands.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



Are you an exceptional Head of Youth looking for a senior leadership role in a ground-breaking charity? Come lead our work with, by and for young people aged 11–25 at the Winch.
You will oversee the design and delivery of effective and innovative programmes, secure funding to advance young peoples opportunties and build strong partnerships that support our strategic goals. As part of the senior management team, you will play a key role in driving our mission to create communities where all children and young people can thrive. You will model our core values of Joy, Care and Courage.
We have recently secured funding from Propel for the Inspiring Inclusion initiative—a seven-year, multi-agency partnership focused on transforming the school system for Black and racially minoritised students at risk of exclusion, particularly those affected by adverse childhood experiences. As Head of Youth, you will act as programme lead and external ambassador for the partnership.
Please apply by sending in a comprehensive CV (maximum 3 pages) and a personal statement outlining how you meet the person specification. Your personal statement must be no longer than 2 pages of A4, with a minimum font size 12. We will not read applications that do not include a personal statement.
We will not consider an application that is written entirely by AI tools, like Chat GPT. Please see our Use of AI statement.
The client requests no contact from agencies or media sales.
The Interim CEO will provide immediate, focused, time-bound leadership to drive through an extended period of organisational change, ensuring that Ubele’s existing strategy and transformation plans are implemented effectively, consistently, and at pace.
As Ubele has just produced a new 5 year strategy (April 2026 - March 2030) this is not a role to redefine strategy, but to deliver against it - bringing structure, clarity, and momentum to implementation across the organisation. The Interim CEO will focus on:
- Embedding systems, processes, and consistent ways of working
- Strengthening leadership accountability, line management, and performance oversight
- Improving organisational coordination, decision-making, and operational effectiveness
- Providing visible, steady leadership to support confidence and cohesion across teams
Working closely with the Advisory Board and Executive Chair, and Senior Leadership Team, the Interim CEO will support Ubele to move from a prolonged period of transition into a more stable, aligned, and effectively operating organisation.
Lead the implementation of Ubele’s strategy, ensuring it is clearly prioritised, understood, and translated into deliverable plans across the organisation.
Organisational stability and change delivery
- Drive delivery of Ubele’s transformation programme, ensuring that plans are implemented with clarity, pace, and discipline.
- Bring structure and coordination to change initiatives, ensuring clear ownership, timelines, and measurable outcomes.
- Identify and address delays, barriers, or areas of ambiguity, ensuring momentum is maintained.
- Support the organisation to move from a prolonged period of transition to a more stable and consistent operating environment.
- Ensure change is embedded into day-to-day practice, not remaining at the planning or design stage.
Operational leadership & management
- Provide strong operational leadership across all areas of the organisation, including programmes, partnerships, consultancy, training, enterprise development, and community asset management.
- Ensure clarity of roles, responsibilities, and decision-making across the organisation.
- Line manage the Senior Leadership Team, holding them accountable for delivery, team management, and performance within their areas.
- Embed consistent performance management practices, including clear objectives, regular review, and timely intervention.
- Strengthen internal systems, processes, and ways of working to improve coordination, efficiency, and organisational effectiveness.
- Ensure policies and procedures are actively used, understood, and adhered to across teams.
- Oversee the development and use of high-quality data, reporting, and management information to support decision-making and track performance.
Governance & advisory board relations (CIC)
- Work closely with the Chair and Advisory Board to ensure strong and compliant CIC governance.
- Provide clear and timely reporting on organisational performance, finances, risk, and progress against strategic priorities.
- Support the Advisory Board to maintain effective oversight and fulfil its strategic and fiduciary responsibilities.
- Ensure appropriate governance structures and processes are in place and operating effectively.
Finance, risk & sustainability
- Provide oversight of financial performance, ensuring robust budgeting, forecasting, and financial controls are in place.
- Hold the Head of Finance accountable for financial accuracy, compliance, and reporting.
- Ensure clear visibility of financial position, risks, and sustainability planning.
- Work with the Advisory Board and SLT to support income diversification and long-term financial resilience.
Funding, partnerships & external relations
- Maintain and develop relationships with funders, commissioners, social investors, and strategic partners.
- Act as a credible and confident external representative for Ubele.
- Support the organisation to navigate a complex funding environment with clarity and focus.
- Ensure external partnerships align with organisational priorities and capacity.
Legal, regulatory & safeguarding compliance
- Maintain overall accountability for safeguarding, compliance, and organisational risk.
- Ensure appropriate systems, policies, and practices are in place and actively implemented.
- Hold SLT members accountable for compliance within their areas.
- Ensure regulatory requirements (CIC, employment law, contracts, data protection) are met.
Person Specification
We recognise this is an interim role with a specific organisational mandate. We are seeking a leader who can quickly assess, prioritise, and act, rather than someone looking to reshape the organisation over the long term.
Leadership & change
- Significant experience leading organisations through implementation phases of change, with a clear focus on delivery.
- Demonstrated ability to bring structure, pace, and discipline to complex transformation programmes.
- Experience stabilising organisations during or following periods of uncertainty or extended change.
- Confidence in making decisions, setting direction, and maintaining momentum.
Operational & leadership capability
- Track record of line managing senior leaders and holding teams to account for delivery and performance.
- Highly developed operational skills, with experience strengthening systems, processes, and organisational effectiveness.
- Experience embedding performance management frameworks and improving accountability.
- Ability to balance strategic oversight with close attention to operational detail.
Governance & organisational leadership
- Understanding of CIC governance, regulatory requirements, and Advisory Board relationships.
- Experience working closely with a Chair and Advisory Board on strategy, performance, and risk.
- Experience leading organisations of comparable scale and complexity (£3–4m+ turnover)
Funding & external environment
- Experience working within complex funding environments, including grants, contracts, and partnerships.
- Ability to maintain credibility with funders, partners, and stakeholders.
- Experience supporting income diversification and organisational sustainability.
Cultural competency & values
- Strong understanding of racial justice, community development, and the experiences of African Diaspora communities in the UK.
- Commitment to equity, inclusion, and community empowerment.
- Ability to lead with clarity, emotional intelligence, and cultural awareness.
Operational, financial & compliance
- Experience overseeing organisational finances, risk management, and compliance frameworks.
- Strong understanding of performance reporting, data, and evaluation.
- Familiarity with safeguarding and quality assurance in community or social impact settings.
Additional Information
This is an interim leadership role with a clearly defined mandate to reinforce the organisations foundations, embed change, and strengthen operational effectiveness.
The focus of the role is on delivery rather than strategy development, and on ensuring that existing plans are implemented in a structured, consistent, and sustainable way.
As such, we are seeking someone who can work at pace, make decisions, and bring clarity and direction, while supporting the organisation through a period of transition.
A visible and consistent presence at Wolves Lane is essential to support leadership alignment, team cohesion, and organisational effectiveness.
This role involves responsibility for socially impactful and occasionally emotionally demanding work. A commitment to wellbeing, reflective leadership, and resilience is essential.
This job description may evolve as Ubele continues its organisational development.
The client requests no contact from agencies or media sales.
Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to develop the skills, knowledge, mindset, and connections to create a regenerative, equitable and just future.
Key info:
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Based in London, UK
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Full-time (4.5 days at placement & 1 half day training weekly)
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£27,010 per annum salary
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Programme dates: October 2026 - September 2027 (50 weeks)
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Apply by Monday 18th May, 9:00 am (BST).
About On Purpose:
On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.
Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.
Programme structure:
Two 6 month placements
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Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Great Yellow, BAFTA and VISA.
Weekly expert-led learning
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Our intensive Learning & Development programme involves half a day, weekly in-person sessions led by experts from across sectors. The blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change.
1:1 mentoring & coaching
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Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.
Join a supportive, impactful community
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You’ll be part of a tight-knit cohort of ~20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community with now 1000+ alumni, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.
Benefits:
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Earn a £27.01 k salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs.
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Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. Our alumni are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.
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Unlock purpose-driven career opportunities - Our Associates have moved into a range of impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former music label business owner now the CEO of Hubbub, a former Consultant now Director of Impact at B Lab UK and a former civil servant now Climate Lead at Ellen MacArthur Foundation.
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Standard UK holiday allowance
- A 3-day residential (expenses paid)
Who we’re looking for:
This programme is ideal for you if:
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You’re at a stage in your career where you’ve built solid professional experience and want to use your professional skills to create change in organisations, systems and beyond;
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you’re not currently in a career that aligns with your beliefs, but looking to transition into one;
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or you’re already in the impact sector and want to deepen your understanding of how systems and organisations work, develop the skills to lead transformational change, clarify your purpose and vision, and join a cohort and wider network of peers committed to putting purpose before profit.
Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:
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A minimum of three years full-time professional experience
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The right to work in the UK for the full duration of the programme
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Fluency in English
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Office environment experience
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Skills including project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.
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Excitement and commitment towards building a career that helps transform our economy from profit to purpose.
Diversity and Inclusion:
We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.
How to apply:
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Register your interest via our website to receive a link to your online application form.
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Closing date for applications: Monday 18th May, 9:00 am (BST).
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Interviews will be held in mid-late June.
The client requests no contact from agencies or media sales.
Position
MSF UK is seeking an experienced, strategic and collaborative Ambassador Relations Manager to lead our approach to high-profile partnerships. We are looking for an entrepreneurial and commercially minded leader who can identify fundraising and awareness-raising potential in every interaction and translate high-profile partnerships into life-saving humanitarian impact. MSF UK is a fast paced and dynamic working environment, where you'll work alongside passionate colleagues dedicated to medical humanitarian action and global advocacy.
Hours: 37.5 hours per week, Mon-Fri
Duration: Fixed Term - 18 months
Location: London - hybrid, 2 days per week in office (including Wednesdays)
Salary: £54,452.47- £66,553.01 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
MSF UK is seeking an experienced, strategic and collaborative Ambassador Relations Manager to lead our approach to high-profile partnerships. We are looking for an entrepreneurial and commercially minded leader who can identify fundraising and awareness-raising potential in every interaction and translate high-profile partnerships into life-saving humanitarian impact.
As a central strategic resource, you will develop and lead on a cross-organisational approach that bridges the gap between public profile and our mission, whether through fundraising, advocacy, or brand awareness. You will build and curate a diverse portfolio of high-profile supporters - from the arts and entertainment sectors to thought leaders and commentators - ensuring that every partnership is rooted in MSF’s core values and authentically champions our medical humanitarian work.
Knowledge, Skills and Experience
Relevant experience: Proven track record of managing high-profile partnerships with public figures and influential supporters. You will demonstrate experience in long-term stewardship and the ability to align an individual’s public platform with complex organisational goals
Established networks: A robust, pre-existing network of contacts across some of the music, entertainment, arts, and influencer sectors. The ability to leverage these relationships to immediately identify and secure new opportunities for MSF UK is essential.
Active networking: An exceptional ability to network and build rapport; the successful candidate will be a natural "connector" who actively seeks out new high-profile partners to expand MSF’s reach.
Commercial acumen: A proven track record of being commercially opportunistic; the ability to identify a trend or a moment in culture and swiftly turn it into a partnership or campaign that drives financial results.
Strategic communication: Experience delivering targeted communications strategies to elevate organisational priorities through high-profile engagement.
Risk & due diligence: A sound understanding of risk management, particularly regarding brand alignment and reputational shielding.
Sector knowledge: Understanding of the UK fundraising and campaigning landscape, including managing requests from multiple internal teams.
Discretion: Professional, discreet, and confident when working with high-profile individuals and their representatives.
Information & technology: Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FINANCE MANAGER
Are you an experienced Finance professional looking for your next opportunity?
Would you like to work with a charity offering a lifeline for community groups, older people, and anyone facing challenges using public transport across Kensington & Chelsea, Westminster, and Hammersmith & Fulham?
Can you demonstrate:
- Significant financial management and reporting experience
- Successful track record working with the board of trustees
- Payroll, staff remuneration and pension contributions experience
- Excellent team player and collaborating with colleagues
- Stakeholder collaboration and promotion of Westway CT values
The successful applicant will be a qualified Accountant (CIMA / CIPFA / ACCA / ACA or equivalent), consideration may be given to a part-qualified candidate with substantial relevant experience and possessing a desire to consider continuing towards full-qualification. You will have a hands-on approach, exceptional time management skills, and the ability to work to tight deadlines.
Why work for Westway CT
- Location - London, flexible working offered (parking available on site)
- Part time hours available (3 to 4 days a week) and flexible working to support working parents by agreement
- 25 days including bank holidays with additional discretionary three days Christmas leave.
- Interest free travel card loan scheme is available.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, Senior Consultant via the Charisma Charity Recruitment website.
Key dates
- Closing date for applications: 12th May 2026 - Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline.
- Interviews with Westway CT will be held on a rolling basis.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are seeking an experienced, Glasgow-based fundraiser to join us as a Regional Development Officer. In this role, you’ll be a confident, visible champion for Mary’s Meals, someone who knows the city, understands its communities, and can build relationships that spark action. You’ll bring boldness and creativity to your work, whether delivering inspiring talks in churches and schools, making fundraising asks or forging genuine partnerships with local businesses and networks.
Using your deep knowledge of Glasgow’s people and places, you will identify high‑potential opportunities, grow income and participation, and cultivate a committed local movement of supporters and volunteers. Through strategic, outward‑facing work, you’ll turn first conversations into committed, long‑term support that strengthens our movement and fuels our mission.
Working closely with the Head of Scotland, you will co‑design and deliver a local growth plan shaped by the pulse of your region. You will represent Mary’s Meals across faith communities, schools, community groups, business networks, and key connectors, bringing energy, authenticity, and a passion for our mission.
Highly autonomous, you’ll combine insight, data, and local intuition to focus on areas of greatest opportunity. You’ll collaborate across the organisation to create seamless supporter journeys and tell compelling, meaningful stories. Everything you do will reflect Mary’s Meals’ warmth, simplicity, and dignity.
Key responsibilities include
- Work with the Head of Scotland to create and deliver an insight‑driven regional growth plan, with clear priorities around income, visibility, and volunteer mobilisation.
- Use local knowledge, data, and community insight to focus your time on the strongest opportunities for growth.
- Balance relationship‑building with a proactive, opportunity-led approach, identifying new supporters, networks, and partnerships and developing them from prospective supporters into committed donors.
- Actively network across Glasgow to initiate new meetings, build connections, and follow up purposefully.
- Represent Mary’s Meals with authenticity and enthusiasm across schools, churches, parishes, universities, community groups, and local businesses.
- Deliver engaging talks, assemblies, parish visits, small events, networking sessions, and partnership meetings that increase income, participation, and visibility.
- Build a diverse pipeline of leads and partnerships that reflect Glasgow’s communities and faith landscape.
- Create the environment for a strong volunteer network and empower volunteers through thoughtful delegation, coaching, encouragement, and recognition.
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Strengthen local visibility by nurturing community connectors and supporting appropriate local media engagement.
Please see the recruitment pack on our website for full list of duties.
To apply for the role of Regional Development Officer based at Mary’s Meals UK, please follow the apply instructions on Charity Job where you will be redirected to our website.
Your covering letter or video should make a compelling case for why you feel motivated to apply for this role within Mary’s Meals UK, as well as giving a concise overview of your most relevant skills and experience, and should fill no more than two pages of A4.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Friday, 24 April.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: If you have any special requirements or adjustments before an interview, please let us know.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Abbey Centre is entering an exciting new chapter – and we’re looking for a Fundraising Manager who wants to help define it.
This is not a steady-state fundraising role. It’s an opportunity to lead income generation at a pivotal moment in our development and to shape how we fund our work in the years ahead.
We are a vibrant community charity based in south Westminster, working alongside local people to tackle inequality, reduce isolation and create opportunity. As we look ahead to the next phase of our growth, we want to strengthen, diversify and future-proof our income – and that’s where you come in.
The Role
As our Fundraising Manager, you will be both strategic and hands-on, leading income growth while helping us nurture and evolve our overall approach to fundraising.
You will:
- Develop and deliver an ambitious and adaptable fundraising strategy
- Build and shape a sustainable pipeline of income opportunities
- Strengthen existing funding relationships while developing new ones
- Grow unrestricted income and improve long-term financial resilience
- Work closely with the CEO and senior colleagues to align income with organisational priorities
- You’ll have real scope to influence direction, test new ideas, and identify where our systems, capacity and funding streams need to evolve.
What We’re Looking For
We’re looking for someone who is motivated by building and developing, not simply maintaining. You might already be operating at manager level, or you may be a high-performing fundraiser ready to step up. What matters most is that you can demonstrate results, ambition and strategic thinking.
You will bring:
- A track record of securing income (from trusts, statutory, corporate or individual sources)
- Strong bid-writing and proposal development skills
- Experience managing funder relationships and delivering impactful reporting
- Financial awareness
- Confidence to work both independently and collaboratively
- A proactive, solution-focused mindset
We value impact and potential as much as length of service. If you are hungry to grow something meaningful and excited by the opportunity to shape an evolving role, we would love to hear from you.
About Us
The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.
From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.
Staff benefits for working at The Abbey Centre:
- Subsidised lunch
- Interest-free season ticket loan/ bicycle loan scheme
- 23 days annual leave (plus public & statutory holidays) and 3 days off inbetween Christmas and New Year
- Contributions of 6% of salary into stakeholder pension scheme, when matched by 3% personal contributions.
Deadline to apply: 9am on Monday 20th April
Interviews: 30th April at the Abbey Centre, with the possibility of a second round of interviews on the 8th May at the Abbey Centre.
To apply, please submit your CV and a supporting statement no longer than 2 pages long outlining how you meet the person specification, along with a completed Equal Opportunities form.
We support a healthy and cohesive community in south Westminster by providing the space, services and opportunities to the people who need it most.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Department background
The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.
tional model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.
By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.
How we work
Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.
Job purpose
As a Customer Care Representative, you’ll be the first friendly face (or voice) people meet when they reach out for help with challenges like debt, housing, benefits, employment or consumer issues. You’ll play a key role in helping each person feel listened to, supported, and confident about their next steps.
You’ll handle a mix of face-to-face, phone, and digital enquiries, working with empathy, patience, and clear communication. With full training provided, you’ll gain the skills to manage sensitive conversations, complete initial assessments, book appointments, and connect people to the right support services quickly and smoothly.
Scope of role
· Provide friendly, professional, and high-quality customer service as the first point of contact for people seeking advice.
· Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
· Conduct initial assessments and book appointments with our advice specialists.
· Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements.
· Identify when to signpost or refer people to other organisations to ensure they receive the right support.
· Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions.
· Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills.
· Apply safeguarding principles in everyday work - training and guidance will be provided.
· Collaborate with colleagues and project partners to improve how people access and experience our service.
· Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required.
Key working relationships
· Internal: CCR Managers, frontline advisors, Communications and Marketing colleagues, Project Leads, Data and Insights teams, and wider Toynbee Hall staff.
· External: Advisors and Clients
What Success Looks Like in Your First Year
- You’ll complete your CMA Level 3 qualification and gain confidence in supporting people with financial and wellbeing issues.
- You’ll build strong communication and assessment skills, managing a variety of enquiries confidently.
- You’ll contribute ideas that help improve our service and client experience.
- You’ll be part of a team that trusts and supports one another and learns together.
Person Specification
The successful candidate will demonstrate:
Essential
· Experience in providing customer service in person, over the phone or online
· Clear and confident communicator with good spoken and written English
· Strong active listening and questioning skills
· Able to build trust with people from diverse backgrounds
· Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
· Good emotional resilience and self-awareness, including recognising when to seek support
· Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
· Strong attention to detail
· Ability to manage time in a busy service environment.
· Collaborative, solutions focused approach.
· Confident using Apple MacBook, including Microsoft Office 365, Microsoft Teams, and CRM systems
· Understanding of safeguarding principles and a willingness to apply these confidently after training
Desirable
· Knowledge of community services in a London context.
· Experience working or volunteering in advice, support, housing, debt, benefits, or other community-facing services
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.




