Community engagement jobs
About Stoll:
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
Deliver an outstanding service to residents and internal stakeholders by being the first point of contact for residents, engaging service across multiple channels, including telephone, email and face to face interactions.
The role involves resolving enquires relating to housing repairs, rent accounts, tenancy matters and general housing services, ensuring residents receive accurate information, timely resolution and a positive service experience and that all interactions reflect professionalism, empathy and efficiency.
Key Responsibilities:
- Deliver excellent customer service to internal and external customers, always aiming to enhance the customer experience.
- Handle inbound and outbound telephone calls and respond to customer emails professionally and efficiently.
- Act as a single point of contact for residents, addressing enquiries at first contact wherever possible.
- Deliver a consistently high standard of customer service aligned to organisational values and service standards.
- Log responsive, urgent and emergency repairs accurately using our systems in line with our policies and procedures.
- Diagnose repair issues through effective questioning to ensure correct categorisation and prioritisation.
- Liaise with internal repairs teams and external contractors to schedule, amend or follow up appointments.
- Keep customers informed of progress and timescales and manage expectations appropriately.
- Respond to rent‑related queries including balances, payments, arrears and payment methods.
- Explain rent statements and charges in a clear, customer‑friendly manner.
- Signpost customers to relevant support services, including income advice or welfare support, where appropriate.
- Provide information on tenancy services, estate services and policies.
- Record, acknowledge and handle stage 1 complaints in line with our complaints policy.
- Cover front of House and Reception Duties, greeting all stakeholders is a professional and courteous manner.
- Assist with organising and attending resident meetings, open days, and community engagement events to build positive relationships and gather feedback.
- Provide administrative support for organisational related processes.
- Maintain confidentiality and handle sensitive resident information in accordance with GDPR and data protection policies.
- Assist in the preparation and distribution of newsletters, notices, and digital updates for residents.
- Stay informed on organisational policies and complete relevant training to ensure consistent and compliant service delivery
Person specifications:
• Customer Focused: Demonstrates a strong commitment to delivering excellent service and enhancing the resident experience.
• Organised and Detail-Oriented: Maintains accurate records, manages multiple tasks efficiently, and ensures timely follow-up.
• Strong Communicator: Communicates clearly, professionally, and effectively with residents, colleagues, and contractors.
• Collaborative: Works well with others, contributes to team goals, and offers constructive feedback to improve service delivery.
• Problem Solver: Applies sound judgment and initiative to resolve issues and manage conflicts effectively.
• Technically Proficient: Confident in using Microsoft Office Suite and internal systems for reporting, communication, and task tracking.
• Adaptable and Proactive: Responds positively to change, takes initiative, and seeks opportunities to improve processes.
• Confidential and Compliant: Understands and adheres to data protection and GDPR requirements when handling sensitive information.
• Resident Engagement: Comfortable participating in community events and engaging with residents to build trust and gather feedback.
• Health & Safety Aware: Understands the importance of compliance with safety regulations and ensures documentation is current and accessible.
Frontline Competencies
Working with Customers
• A focus on maximising the independence of our customers in all interventions
• A focus on always delivering a holistic service to Customers, focusing on the person as well as their situation
• The ability to regularly motivate and inspire Customers to improve their life situation
• The ability to deal with customers exhibiting challenging behaviour in a positive way
• An understanding of support issues, particularly relating to Veterans Communication
• The ability to communicate effectively with all Customers
Health and Safety
• An understanding of how to safeguard vulnerable adults and children
• The consistent application of appropriate boundaries when working with Customers
Other Duties
• Support the organisation: Carry out any other duties as required by The Tenancy Directorate
• Cover housing officers: Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database and the waiting list is managed efficiently.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is the overall purpose of the role?
At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.
We are ambitious to grow, to continue supporting more young people and influence positive change. To achieve this, we are seeking to appoint a Lead Worker for the Irish Traveller cohort to develop and deliver an innovative and progressive project in a safe, industrious, and supportive environment, working primarily with this community.
The role will cover Lead and Support Worker positions across the following projects :
Irish Traveller young people (Travellers project Lead) 11-19 years old, including;
● Weekly workshop/sessions
● Targeted mentoring and support - helping them to stay in education, enrol in college, seek work opportunities, and access additional support services.
● Off-site holiday activities
● Outreach, detached work and networking
Please note, work may extend to ages 8–21, subject to funding.
Staying Connected project (Associate Lead) -young people 11-19 years old, including;
● Targeted one-to-one mentoring and support via face-to-face, online or via phone
● Direct liaison and programme planning and development Staying Connected Project Lead
● Group support delivery
● Personal action plans, including progressive pathways
● Off-site holiday activities
● Outreach, detached work and networking
Key Responsibilities
Programme Leadership & Delivery
- Plan and deliver an innovative, progressive programme of activities, developed in collaboration with young people and colleagues.
- Create safe, supportive spaces that foster personal and social development.
- Deliver 1 to1 and group support sessions through a variety of methods (in-person, phone, digital), providing advice, guidance, mentoring, and signposting to other services.
- Organise trips, workshops, and positive activities in line with the project delivery plan.
Project & Partnership Management
- Lead the day-to-day operational and administrative management of the project.
- Develop and manage partnerships with schools, local agencies, and trusted community stakeholders.
- Represent YAA at borough, London-wide, and partnership meetings to champion Traveller young people’s voices.
- Manage project budgets, expenditure records, and ensure assets and equipment are safeguarded.
- Supervise project staff, support workers, and facilitators, ensuring high-quality delivery and compliance with YAA standards.
Monitoring, Evaluation & Reporting
- Record attendance, case notes, and data consistently and accurately in the online database.
- Capture and share the impact of young people’s journeys through case studies, feedback, quotes, photos, and video.
- Produce monthly, quarterly, and annual performance reports for senior management and the Board of Trustees.
- Contribute to fundraising efforts by demonstrating impact and supporting applications to secure sustainable funding.
This job description cannot cover every task that may arise within the post at various times, and the post-holder will be expected to carry out other duties from time to time, which is broadly consistent with those in this document. This job description does not form part of the contract of employment.
This is a unique opportunity which merges two roles with the aim to uphold the standards of the organisations and create more access and opprotunities for young people across our services.
Person Specification
Essential Skills & Experience
- A minimum Level 3 Youth Work qualification (or equivalent).
- Strong experience working with young people, ideally including the Traveller community.
- Skilled at building positive, trusting relationships with young people, families, and partners.
- Excellent organisational skills, able to manage multiple priorities and deadlines effectively.
- Confident communicator with strong literacy, report-writing, and presentation skills.
- Competent in MS Office (Word, Excel) and database systems for recording and reporting.
- A strong commitment to equity, inclusion, and safeguarding.
Desirable
- Experience within the charity, voluntary, or community sector.
- Understanding of the specific challenges facing Irish Traveller young people.
- Track record of partnership working and external stakeholder engagement.
We empower young people to thrive through fun, inclusive activities, trusted support and opportunities to build brighter futures.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an enthusiastic and highly motivated Chief Executive to assume overall responsibility for the management of HMC. The purpose of this senior leadership role is to lead the organisation in fulfilling its purpose of supporting migrants in Hackney and the wider London community, ensuring they can access their rights and overcome injustices in the immigration and social welfare system.
If you would like to apply for this position, please provide a Covering Letter (no more than two pages) and a CV, demonstrating how you meet the requirements in the person specification.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is the overall purpose of the role?
At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.
We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Support Youth Worker to work across two projects:
The role will cover the following projects:
Irish Traveller young people (Travellers project) 11-19 years old, including;
● Weekly workshop/sessions
● Targeted mentoring and support - helping them to stay in education, enrol in college, seek work opportunities, and access additional support services.
● Off-site holiday activities
● Outreach, detached work and networking
Please note, work may extend to ages 8–21, subject to funding.
Staying Connected project young people, 11-19 years old, including;
● Targeted one-to-one mentoring and support via face-to-face, online or via phone
● Group support delivery
● Personal action plans, including progressive pathways
● Off-site holiday activities
● Outreach, detached work and networking
Job responsibilities
● Support with the planning and delivery of an innovative, cohesive and progressive programme of delivery with a proactive approach for Travellers and Staying Connected (focusing on personal and social development skills), and budgeting to ensure smooth and effective delivery of the programme.
● Recruit, engage and support young people aged to participate in the programmes.
● Building and strengthening partnerships with local organisations, services, and stakeholders (such as schools, youth services, community groups, health providers, or charities)
● Adhere to the programme risk assessments as/when required and carry out regular health and safety checks.
● Develop promotional content and material for the projects and events (e.g. via social media, website, offline marketing etc.).
● Support young people into positive outcomes including Education, Employment and/or Training.
● Deliver one-to-one or group support sessions (via text message, email, telephone, virtually and face-to-face) to provide advice, information, guidance, mentoring and signposting to internal and external services (e.g. mental health and wellbeing services, YAA events).
● Create individual action plans with young people to capture their key aims and objectives at different stages of engagement.
● Support the organisation and delivery of trips and positive activities in line with provision delivery plans and/or requirements.
● Provide day-to-day operational and administrative management support of the programmes.
● Support the management of project budget sheets, recording expenditure and forecasting financial information for reporting purposes.
● Maintain an asset register for any equipment/assets associated with the programmes and ensure their safekeeping.
● Support the management of referrals to and from the programmes, including partner agencies such as Social Services, the Police, the Youth Offending Team (YOT), Alternative Provision and Schools.
● Record young people’s data, (Views) including membership information, case notes, session notes, registers, and case studies.
● Prepare reports for funding applications,collate monitoring statistics to evidence impact and engagement for reports and funding bids.
● Capture and evaluate young people’s journeys and progress through feedback, consultation, and creative methods to evidence impact and support future funding.
● Ensure youth voice shapes programme design and delivery, reflecting the needs and priorities of the community.
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time which is broadly consistent with those in this document. This job description does not form part of the contract of employment.
Person specification
Knowledge and experience
● Certification and professionalism - Youth Work Qualified
● Experience in the charity sector, the voluntary sector, or community sector would be desirable.
● Experience working with children, young people and vulnerable adults
● Competent in the use of MS Word, Excel, and databases for recording and reporting.
● Excellent time-keeper and manages own time effectively to keep to deadlines
● Good communication skills, including literacy and writing skills (creative skills welcomed)
● Good interpersonal skills and some experience of engaging with a diverse group of young people, including the Irish Traveller community (preferred).
We empower young people to thrive through fun, inclusive activities, trusted support and opportunities to build brighter futures.
The client requests no contact from agencies or media sales.
We are looking for a dynamic and enthusiastic Outreach Executive who is passionate about the mission of Smart Works Bristol and committed to helping more women access the support they need to secure employment.
This is a rare opportunity to join Smart Works Bristol at an exciting stage in our journey. As a new charity, we are recruiting our first Outreach Executive, giving you the chance to help shape the role from the ground up. You will play a pivotal role in developing our outreach strategy, building partnerships, and influencing how we grow our reach and impact in the years ahead.
In this role, you will build and maintain strong relationships with referral partners across Bristol and the South West, increasing awareness of our service and driving referrals. You will represent Smart Works Bristol at community events, job fairs, networking opportunities, and stakeholder meetings, acting as a representative for the charity and identifying opportunities for partnership working.
A key part of the role will be working with organisations that support women facing additional barriers to employment, including young women, women from minority ethnic communities, and women with disabilities. Through targeted outreach and partnership development, you will help ensure that more women from underrepresented communities can access our service and achieve their career goals.
Working closely with the wider team, you will play an important role in delivering our strategic objectives and helping us expand our reach and impact across the region.
To apply, please use our online portal to submit your CV and answer the following questions by Monday 17th August:
- Why do you want to work for Smart Works Bristol? (max 200 words)
- What impact do you think you could have in this role? (max 200 words)
- Why do you think it is so important that Smart Works has a presence in Bristol? (max 200 words)
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



This is an exciting opportunity to join our Executive Team and play a pivotal role in shaping the future of our organisation by driving sustainable income growth, strengthening our public voice and extending our impact.
This newly created senior leadership role will lead a step-change in fundraising, marketing and external engagement, increasing awareness of vital services, and developing new opportunities to engage supporters, partners and communities.
With the chance to help deliver our ambitious strategy through to 2028, this role offers the opportunity to bring vision, creativity and leadership to an organisation committed to making a lasting difference in the lives of older people and unpaid carers
We're a local charity working in the community to support older people, their families and carers.
The client requests no contact from agencies or media sales.
What if your next archive didn't just preserve history—but helped shape the future?
At Union Chapel, our extraordinary archive sits at the heart of a place where heritage, music, faith and social justice come together. From 200 years of Nonconformist history to iconic gig posters and stories of local people striving for a better world, our collections tell the story of a community that continues to inspire change.
We're looking for an enthusiastic and experienced Archivist to lead the next chapter of this remarkable collection. Based in our purpose-built archive store and Reading Room, you'll care for and develop the archive, support volunteers, welcome researchers and visitors, create engaging exhibitions and interpretation, and build partnerships that ensure the collection continues to thrive.
This is an opportunity to combine professional archive practice with public engagement, creativity and community impact in one of London's most distinctive cultural organisations.
If you're a qualified archivist with experience in collections management, digital preservation and volunteer engagement—and you're passionate about making heritage accessible to everyone—we'd love to hear from you and discover how you could help bring Union Chapel's stories to life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inspire young people. Lead unforgettable STEM experiences. We have vacancies across the UK, especially the Scottish Highlands & Islands.
Looking for a flexible role where you can inspire the next generation while developing your experience in education, youth engagement and outreach?
EDT is seeking enthusiastic STEM Programme Workers to deliver hands-on STEM experiences for young people across Scotland. As a STEM Programme Worker, you will help students build confidence, develop future skills and discover exciting career pathways.
Why Join EDT?
Passionate about creating equitable access to STEM careers
Dynamic in our response to a changing world
Collaborative with industry, educators and communities
Respectful of young people's potential and lived experiences
Why You'll Love This Role
This isn't a traditional classroom role.
One day you could be facilitating hands-on engineering challenges, the next supporting young people on an immersive residential programme, helping them discover future career pathways and build confidence in their abilities.
You'll play a vital role in creating memorable experiences that change how young people see themselves and their futures. Every programme you support helps students develop skills, confidence and aspirations that can last a lifetime.
What You'll Be Doing - please see Job Description for more detail
- Deliver engaging STEM workshops, challenges and educational activities
- Lead and support groups of young people in safe, inclusive learning environments
- Provide safeguarding and pastoral support throughout programmes
- Motivate students to participate, collaborate and build confidence
- Work with schools, industry partners, volunteers and EDT colleagues
- Support programme logistics, attendance monitoring and participant feedback
Who We're Looking For
- Experience working with young people, education, community projects or STEM outreach
- Confident communication and presentation skills
- Positive, organised and adaptable approach
- Passion for helping young people achieve their potential
- Ability to travel and support occasional residential programmes
What's In It For You?
- £122 per day (£15.25 per hour) plus 14.54% holiday pay
- Flexible sessional work around your existing commitments
- Opportunities throughout the year, including school holiday programmes
- Travel time and expenses reimbursed in line with EDT Policy
- Meaningful work that positively impacts young people's futures
- Join a respected charity transforming lives through STEM education
Locations
We have vacancies across the Uk but are especially interested in those applicants based in:
- Aberdeenshire
- Angus
- Argyll and Bute
- Scottish Highlands
- Scottish Islands
#STEMProgrammeWorker #STEMJobs #YouthWorker #EducationJobs #ProgrammeFacilitator #STEMEducation #STEMOutreach #YouthDevelopment #ScienceEducation #EngineeringEducation #SessionalWorker #CasualJobsScotland #LearningFacilitator #EducationCharity #STEMCareers #YouthEngagement #WorkshopFacilitator #ProgrammeWorker #STEMProgrammeWorker #STEMProgrammeWorker #EducationRecruitment #ScotlandJobs
Our mission is to connect young people with STEM and inspire STEM futures.



The client requests no contact from agencies or media sales.
UK Internal Communications & Engagement Partner
Contract type: 15-month Fixed Term Contract, Full-time (35 hours per week)
Location: London, UK
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel), this amounts to a minimum of 2 days per week and the remaining 60% you can be based at home.
Salary: £47,423 per year with excellent benefits
*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the role
A role where you will partner with UK senior leaders, teams, and employee-led groups to develop and execute strategic internal communications and engagement activities that drive delivery of our mission, strengthen organisational capability in communication, and help shape our employee experience.
Serve as the primary communications and engagement partner across the UK, providing proactive partnering, shaping key messages, and creating meaningful opportunities that connect colleagues to purpose, strategy, and each other. Champion diversity, equity and empowerment (DEE) through initiatives that celebrate our rich cultural diversity, promote inclusion, and help build a workplace where everyone can thrive.
In this role, you will:
Internal Communication & Employee Engagement:
- Develop and manage the UK staff communications plan and calendar - ensure alignment with global and wider WaterAid UK plans, activating WAUK and global priorities and initiatives at a local level.
- Manage all UK internal communications support requests - partnering UK based leaders and teams to advise on communications plans and channels.
- Manage key UK internal communications channels, including the UK country pages on the global intranet (The Spring) and the UK Connect Teams space.
- Business partners the UK Head of People to advise and review communications for risk and clarity.
- Business partner UK based employee groups (Staff Representation Group and Diversity Group), advising and supporting on communication/messaging, acting as a trusted advisor.
- Provide UK Functional Directors with advisory communications support for significant strategic initiatives.
- Lead for reactive/crisis internal communications support in the UK.
Projects
- Design, project management and delivery of WaterAiders Week in the UK, including events such as the UK WaterAiders Fair.
- Key communications partner for change management projects that span UK hosted and financed roles.
- Design, content creation and support communication and staff engagement of the office move from 20 Canada Square to our new premises.
- Activating communication on the employee engagement survey in the UK, in alignment with global communications.
Requirements
To be successful, you will need:
- Excellent written and verbal communication skills in English.
- Experience of having worked and successfully impacted outcomes in an internal communication and engagement role.
- Demonstrable branding and design capability.
- Understands employee experience concepts.
- Project management experience.
- Designing engaging and impactful communication
- Experience of using and designing in SharePoint.
- Has used MS office suite, with a strong skill in PowerPoint.
- A demonstrated ability to work in a style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity, and Innovation.
Although not essential, we’d prefer you to have:
- Demonstrable experience of working in a communication, engagement role within a People & Organisational Development team.
- Experience of working with staff resource groups.
- Additional language skills such as French, Spanish or Portuguese
Closing date: Applications close 12:00 PM UK time on 17th August 2026. Interviews are expected to take place the week commencing 27th August 2026.
How to apply: Click Apply to complete the pre-screening question and upload your CV.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36days’ holiday (this includes 8 Bank Holidays)
- Option to buy an extra 5days’ annual leave
- Employer pension contribution up to 10%
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals (after qualifying period)
- Two paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes at the end of the calendar year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Committment
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Urban Synergy
Urban Synergy is an award winning social mobility charity on a mission to help 50,000 9-24 years old people increase their social mobility by 2027. Our proven programmes inspire and mentor young people to increase their financial independence, social mobility and create happier, safer communities. We believe in a world where no-one’s background ever holds them back.
Role Summary
Are you a proactive, organised, and people-focused professional passionate about empowering young people? We’re looking for a passionate individual to join our team to connect schools, role models, and young people through our programmes. You will be involved in coordinating and facilitating our various programmes creating life-changing opportunities for the next generation. If you thrive on building relationships, hosting and delivering impactful events, and making a real difference, this role is for you.
Responsibilities
The main purpose of the role involves:
- Hosting in-person and online events, such as inspirational in-school events with young people and volunteers.
- Securing and recruiting volunteers and managing end-to-end event logistics.
- Maintaining accurate records using CRM systems and other internal tools.
- Collaborating with internal teams to ensure alignment with organisational goals.
- Building and managing positive relationships with schools, speakers, and volunteers.
- Training Volunteers and ensuring the safety and well-being of participants during events.
- Collecting feedback and evaluating event success to support continuous improvement and reporting.
Skills & Experience
Required Skills
- Experience in delivering training and workshops.
- Excellent communication and interpersonal skills, including speaking at events.
- Experience utilising CRM systems or equivalent database management tools.
- The ability to engage and interact effectively with young people and volunteers.
- Creativity and innovation in event design and management.
Desirable Skills
- Project Management experience.
- Experience working with schools, young people, or community organisations.
- Knowledge of mentoring programmes and youth development initiatives.
- Social media or marketing skills to promote events and engage participants.
Benefits
- Hybrid Working.
- 25 days holiday plus bank holidays.
- Pension scheme.
The client requests no contact from agencies or media sales.
£14.58 - £15.58 per hour
37.5 hours per week
Hybrid Working: Home-based with 1 day per week in the office
Make a real difference to unpaid carers Are you passionate about supporting others and helping people navigate challenging circumstances? This is an exciting opportunity to join a thriving independent carers support charity that places unpaid carers at the heart of everything they do.
As a Carer's Caseworker, you will provide practical guidance, emotional support and advocacy to adult carers, ensuring they have access to the information, services and resources they need. Working as part of a dedicated and supportive team, you will empower carers to feel recognised, valued and supported throughout their caring journey.
About the role This varied and rewarding position combines frontline casework, advocacy, community engagement and partnership working. You will support unpaid carers through personalised assessments, tailored support plans and practical advice, while helping to raise awareness of carers' needs across the local community.
What you'll be doing:
Direct Support to Carers
- Deliver carer assessments in line with the Care Act 2014 and develop personalised support plans
- Support carers with applications for Carers Personal Budgets where eligible
- Provide information, advice and guidance on carers' rights, welfare benefits, housing and local services
- Offer emotional support and advocacy to carers facing complex challenges
- Liaise with local authorities, NHS providers and voluntary sector organisations to coordinate effective support
- Manage referrals and ensure appropriate follow-up action is taken
- Proactively identify and engage unpaid carers, including those from underrepresented communities
- Build positive relationships with healthcare professionals, community organisations and local partners
- Raise awareness of unpaid carers and available support services
- Contribute ideas and insight to help shape service development and future initiatives
- Maintain accurate records and case notes using internal systems and databases
- Register new carers and ensure records remain up to date
- Prepare case summaries and contribute to reports for managers, commissioners and funders
- Ensure confidentiality, GDPR compliance and high standards of data management
- Share specialist knowledge and best practice with colleagues
- Participate in team meetings, supervision and training opportunities
- Contribute to a positive, supportive and solutions-focused culture
- Experience supporting individuals from diverse backgrounds with varying levels of need
- Experience managing a caseload and maintaining detailed case records
- Experience providing advice, guidance or support in a frontline, community or care setting
- Exposure to health, social care or voluntary sector services
- Experience supporting vulnerable individuals, including within mental health or wellbeing-focused environments
- Strong communication, relationship-building and advocacy skills
- Good IT skills, including Microsoft Office and database systems
- Excellent written communication and report-writing ability
- A proactive and solution-focused approach to supporting others
- Familiarity with the Care Act 2014 and its implications for carers
- Understanding of welfare benefits, including PIP, Attendance Allowance and Carer's Allowance
- Awareness of housing issues, safeguarding and equality legislation
- Insight into the challenges faced by unpaid carers and the importance of support networks
A basic DBS check will be required as part of the recruitment process.
If you're ready to make a meaningful difference in the lives of unpaid carers and join a charity that truly values the impact of its people, we'd love to hear from you. Submit your CV today.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
WHO WE ARE
We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school.
In our nearly eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 18,000 bed bundles to children to date!
WHO WE ARE LOOKING FOR
As we continue to grow our service across the North West, we are looking to recruit a Family Engagement Officer to join our newly established North West team. This role offers a unique opportunity to play a key part in the growth and development of our vital service, particularly in the Merseyside area. The role is currently being offered at 21 hours per week (0.6 FTE) but has the potential to increase to full time with further development.
As our ideal candidate you will be based in the Merseyside area or within commuting distance, but be happy to travel in and around the wider North West area. You will be able to travel regularly to meet with the team and to conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse or other areas when required.
You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this.
Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.
Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.
WHAT WE OFFER
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Starting at £15,600 with progression up to £18,000 p/a (£26,000 to £30,000 FTE)
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21 hours (0.6 FTE) worked across 3 or 4 days
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28 days annual leave, plus bank holidays (pro rated for part time work)
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Healthcare Cash Plan
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Quarterly Staff Recognition Award
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A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Area Manager Role
Location: London (field-based with some home working)
Salary: £46,000
Contract: Full Time
Closing Date: 24 August 2026
Join FARA and Help Transform Lives Through Retail
Founded over 35 years ago, FARA Foundation is a UK registered charity and a successful charity retailer with a network of 39 vibrant shops across London. FARA raises vital funds to support vulnerable and disadvantaged children, young people and their families in Romania, providing services that help break the cycles of poverty and give young people a better start in life.
We are looking for an exceptional Area Manager to lead and develop a portfolio of 10+ charity shops, supporting Shop Managers to deliver outstanding commercial results while creating welcoming, community-focused spaces that embody FARA’s values and mission.
This is an exciting opportunity for a commercially-minded and people-focused leader who enjoys developing others, driving performance, and contributing strategically to a charity retail operation.
The Role
Reporting to the Trading Director, you will be responsible for supporting and developing a group of Shop Managers, helping them maximise sales, donations, Gift Aid income and community engagement while ensuring shops operate safely, compliantly and efficiently.
As a member of the Senior Management Team, you will contribute to the wider development of the trading business, lead operational projects, and play a key role in delivering FARA’s long-term retail strategy.
About You
We are looking for someone who can demonstrate the following competencies:
- Values-led leadership: A strong commitment to FARA’s mission, vision and values, with the ability to lead, coach and develop Shop Managers in a supportive, accountable and collaborative way.
- Commercial focus: Experience of achieving results through others, using KPIs, budgets and financial reports to improve sales, contribution, Gift Aid, stock generation and controllable costs.
- People development: Strong line management skills, with experience of recruitment, induction, performance management, succession planning and handling employee relations matters.
- Retail operational excellence: A sound understanding of shop operations, including pricing, culling, density, curation, sales space, sorting, layout and the ability to coach managers to improve the retail proposition.
- Compliance and risk management: Working knowledge of health and safety, risk assessments, fire risk assessments, regulatory requirements and the ability to maintain safe, compliant shops.
- Project and planning skills: Experience supporting target setting, five-year plans, shop improvements, refits, relocations or other operational projects.
Essential Skills & Experience
- Proven experience in an Area Manager, Regional Manager or equivalent multi-site retail role (or demonstrable desire to gain wider experience).
- Strong track record of leading teams to achieve and exceed commercial and operational KPIs.
- Excellent commercial awareness with the ability to analyse financial and operational data.
- Experience in coaching, developing and motivating staff.
- Experience handling employee relations issues, including performance management, disciplinary and grievance matters.
- Knowledge of health and safety, risk management and compliance requirements.
- Strong organisational, planning and project management skills.
- Ability to build effective working relationships across a wide range of stakeholders.
- Proficient IT skills to perform a range of professional functions on excel, word and other applications.
Desirable
- Experience within charity retail or the not-for-profit sector.
- Experience recruiting and managing volunteers.
- Knowledge of retail refurbishment, relocation or property projects.
- Understanding of Gift Aid and donation-led retail operations.
- Full UK driving licence and access to a vehicle.
Additional Information
- Travel across London will be required.
- Participation in an on-call rota approximately one weekend per month will be required.
- Occasional cover for colleagues during periods of annual leave/absence will be required.
How to Apply
If you are an inspiring retail leader who can combine commercial expertise with a passion for people development and social impact, we would love to hear from you.
To apply, please submit a CV and a cover letter (maximum 2 pages) by email outlining how you meet the skills & experience required for the role and why the role excites you.
Join FARA and help us grow a retail operation that changes lives, strengthens communities and delivers lasting impact.
A family for those "without" 30 years of transforming the lives of children in Romania



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fundraising Manager
Contract: Permanent
Salary: £40,000
Hours per week: 28 hours 4 days per week
Annual Leave: 25 days plus bank holidays (Pro Rota)
Role Description
The Senior Fundraising Manager will play a key strategic role in supporting the mission and ministry of St Edmundsbury Cathedral by developing and delivering a diverse range of fundraising activities, with a particular focus on Trusts and Foundations, major funding opportunities, donor stewardship and the growth of sustainable income.
Working closely with the senior leadership team, the role will identify and develop new funding opportunities, build strong relationships with Trusts and Foundations, and lead the preparation and submission of high-quality funding applications and reports. The postholder will also oversee the Cathedral’s Patron and donor relationships, legacy and regular giving activity, and provide strategic oversight of major fundraising events and initiatives.
Key Responsibilities
Legacy and Appeals
- Support and develop the Cathedral’s legacy giving strategy, helping to encourage and secure gifts in wills.
- Work with colleagues and volunteers to develop appropriate legacy communications and stewardship activity.
- Provide strategic support for the delivery of fundraising appeals, including the biennial ‘Gift Day’.
- Review and evaluate fundraising appeals, identifying opportunities to improve engagement and income.
Trusts and Foundations
- Develop and implement a Trusts and Foundations fundraising strategy to increase income and diversify the Cathedral’s funding base.
- Research and identify new Trusts, Foundations and other institutional funding opportunities aligned with the Cathedral’s mission, ministry and strategic priorities.
- Develop and maintain strong relationships with existing and prospective Trusts and Foundations, ensuring effective stewardship and ongoing engagement.
- Lead the development and submission of high-quality funding applications, working with colleagues across the Cathedral to gather relevant information, budgets, impact measures and supporting evidence.
- Maintain a comprehensive pipeline of funding opportunities, applications, deadlines and outcomes.
- Ensure funders receive timely, accurate and engaging updates on the impact of their support.
- Develop compelling cases for support and funding proposals for a range of projects and priorities.
- Support colleagues with grant applications where appropriate, providing guidance on funder requirements, application development and reporting.
- Monitor changes in the funding landscape and identify emerging opportunities for the Cathedral.
Donor Acknowledgement and CRM Management
- Maintain accurate and up-to-date donor records in the fundraising CRM database, Donorfy, including donation history, communications and engagement activity.
- Ensure appropriate systems and processes are in place for effective donor stewardship and relationship management.
- Produce reports and analysis from Donorfy to support fundraising planning, decision-making and income monitoring.
- Ensure donors and Patrons are thanked and acknowledged appropriately and in a timely manner, including personal correspondence and letters from the Dean where appropriate.
- Use donor data and insight to identify opportunities for increased engagement, retention and income.
Planned and Regular Giving
- Work with the Planned Giving Committee to develop and implement a strategy for increasing regular giving.
- Develop communications that encourage supporters to become regular givers.
Patrons and Donors
- Manage and develop relationships with existing Patrons and key donors, ensuring high standards of engagement through regular communications, including e-newsletters, invitations and other appropriate engagement activities.
- Oversee the delivery of the Cathedral’s Patron events, including the Patrons’ Carol Service, Spring Trip and Summer Garden Party, working with colleagues to ensure events are delivered to a high standard.
- Monitor Patron membership, renewal dates and income, ensuring effective processes are in place for timely renewal communications.
- Work closely with the Finance Department to ensure Patron income and donations are accurately recorded and reconciled.
- Develop and implement strategies to grow the Cathedral’s Patron network and strengthen relationships with existing supporters.
- Identify opportunities to deepen donor engagement and develop supporters towards increased giving and longterm involvement with the Cathedral.
Major Fundraising Initiatives and Events
- Provide fundraising leadership and strategic oversight for major Cathedral fundraising initiatives and projects as required.
- Support the delivery team of the Abbey of St Edmund, Reborn Project, providing fundraising expertise and advice as required.
- Oversee the fundraising strategy and income generation associated with major fundraising events, including the Grand Nave Autumn Ball, ensuring that events have clear fundraising objectives and deliver against agreed targets.
- Work collaboratively with colleagues responsible for event planning and delivery, providing strategic fundraising direction, supporter engagement and stewardship.
- Ensure that income and expenditure associated with fundraising events and initiatives are accurately recorded and monitored.
- Evaluate fundraising activity and provide recommendations to maximise future income and supporter engagement.
Strategy, Planning and Reporting
- Contribute to the development and implementation of the Cathedral’s overall fundraising strategy and annual fundraising plans.
- Set and monitor fundraising targets across relevant income streams, providing regular updates to senior colleagues and relevant committees.
- Use fundraising data, research and analysis to identify opportunities for growth and inform strategic decisionmaking.
- Prepare reports for senior leadership, Trustees and relevant committees as required. Work collaboratively across the Cathedral to ensure fundraising opportunities are identified and developed effectively.
- Ensure all fundraising activity reflects the mission, values and ethos of St Edmundsbury Cathedral and is undertaken with the highest standards of professionalism and integrity.
- Ensure compliance with relevant fundraising regulations, GDPR and data protection requirements, and best practice in donor stewardship.
- Support and develop a culture of fundraising across the Cathedral, encouraging colleagues to recognise and maximise opportunities for philanthropic support.
Person Specification
Essential Qualities
Qualifications
- Degree-level education or equivalent professional experience.
- Evidence of continuing professional development in fundraising or a related field.
Experience
- Significant experience in fundraising or income generation roles, with a proven track record of securing income and meeting or exceeding fundraising targets.
- Proven experience of developing and managing relationships with Trusts and Foundations and other institutional funders.
- Demonstrable experience of researching funding opportunities and developing successful grant and funding applications.
- Experience of managing donor relationships and delivering effective stewardship and engagement programmes.
- Experience of developing and delivering fundraising strategies across a range of income streams.
- Experience of managing or overseeing fundraising campaigns, appeals or events.
- Experience of using fundraising data and CRM systems to support donor management, reporting and strategic decisionmaking.
- Experience of monitoring and reporting on restricted and unrestricted funding.
- Experience of preparing funding reports and ensuring compliance with funder requirements.
Knowledge
- Strong understanding of Trusts and Foundations fundraising and the wider fundraising landscape.
- Good understanding of a range of fundraising income streams, including individual giving, Trusts and Foundations, major donors, corporate and community fundraising.
- Knowledge of fundraising regulations, GDPR, data protection and ethical fundraising practices.
- Understanding of budgeting, financial planning and monitoring in relation to fundraising.
- Understanding of effective donor stewardship, cultivation and relationship management.
- Knowledge of the principles and importance of legacy and regular giving.
Skills and Abilities
- Excellent written and verbal communication skills, with the ability to produce compelling funding proposals, cases for support, reports and donor communications.
- Strong relationship-building and interpersonal skills, with the ability to build credibility and maintain positive relationships with funders, donors, Patrons and colleagues.
- Strong research and analytical skills, with the ability to identify and assess new funding opportunities.
- Excellent project management and organisational skills, with the ability to manage multiple priorities, deadlines and funding applications effectively.
- Ability to use data and insight to inform fundraising decisions, monitor performance and measure impact.
- Ability to manage and maintain accurate records using a CRM system such as Donorfy.
- Ability to work collaboratively across teams and influence colleagues to support fundraising objectives.
- Ability to oversee and provide strategic direction to fundraising activities and initiatives.
Personal Qualities
- Highly motivated, proactive and results-driven.
- Strategic and creative thinker, with the ability to identify and develop new fundraising opportunities.
- Excellent attention to detail and a high level of accuracy.
- Ability to work independently, use initiative and take responsibility for delivering agreed objectives.
- Ability to work collaboratively as part of a team and build effective relationships across the organisation.
- Resilient, flexible and able to manage competing priorities and work effectively under pressure.
- Professional, trustworthy and committed to the highest standards of integrity and ethical fundraising.
- Commitment to the values and mission of St Edmundsbury Cathedral.
- Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care.
- Willingness to work varying hours for fundraising activities and functions, including occasional evenings and weekends, as required.
Desirable
Qualities Qualifications
- Relevant professional fundraising qualification, such as a qualification from the Chartered Institute of Fundraising.
Experience
- Experience of working with high-net-worth individuals, major donors or philanthropic supporters.
- Experience of securing significant gifts or grants from Trusts and Foundations.
- Experience of fundraising within the Church of England or another faith-based organisation.
- Experience of working in a heritage, cultural, charitable or not-for-profit organisation.
- Experience of overseeing fundraising events or major fundraising initiatives.
Skills and Knowledge
- Knowledge of the funding landscape relevant to heritage, faith, community or charitable organisations.
- Experience of public speaking and presenting to donors, funders, committees or other stakeholders.
- Knowledge of legacy fundraising and planned giving.
- Experience of using Donorfy or a similar fundraising CRM system.
It is our aim to be a centre for learning, both for the Christian faith and beyond.



The client requests no contact from agencies or media sales.
Great support has a substantial impact on small environmental charities and the people they benefit. In this role you will be delivering an established, enjoyable, professional development programme for city farms, community gardens and care farms. You'll focus on training, networking and showcase events. The role involves getting out and about, but most of the work is office work. This role does not include any practical gardening or farming activities.
Hours: Three days a week (22.5 hours). Ideally to include Tuesdays.
Salary: Starting salary of £33,573 FTE including London Weighting.
Pension: 5% of salary for standard contracted hours after successful completion of a 3-month probation period.
Holiday: 33 days pro-rata per year including bank holidays.
Contract: 12 months at 22.5 hours a week, subject to passing the three-month probation period.
Location: Co-working space in Highbury & Islington. Frequent travel around London.
Role Overview:
To support the delivery of a popular, enjoyable programme of training, networking and events designed with and for city farms and community gardens. The programme improves the long-term viability of individual city farms and community gardens and builds the network as a whole, contributing to the sustainability of vibrant local communities throughout the capital.
The London Development Officer is part of a London team of two, working closely with the London Development Manager, and staff of city farms and community gardens, including the trustees of the London Association of City Farms and Community Gardens. The London team works with the wider team of Social Farms & Gardens based in the UKs countries and regions.
The London programme is well-established and well-regarded.
Annual outputs include:
· Training days designed and delivered by SF&G members
· Networking tours of community growing spaces
· Showcase events including the London Harvest Festival
Recruitment Process:
Apply by: Midday Monday 17 August 2026.
Interviews: Thursday 27 August.
Start date: As soon as possible. Ideally by 1st October.
Social Farms & Gardens is an equal opportunities employer that understands that the best employees may not always be the best at job applications or interviews. We try to make our recruitment processes relatively stress-free.
You do not have to meet all elements of the Person Specification to be considered for the role.
We do not ask for any formal qualifications as not everyone thrives in a school setting.
We would like you to submit these three documents by email:
· A CV
· A Personal Statement giving specific examples of your experience for each element of the Person Specification
These will be anonymised to minimise bias
· A cover page with personal details
And complete an Equal Opportunities form, online
Full details in the Job Pack.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.







