Community support jobs

We need a Programme Director to lead a tri-borough initiative tackling serious youth violence across Kilburn, Queen's Park and surrounding communities.

This is a challenging and a rewarding role where you will be exercising your considerable judgement, diplomacy and practical project management skills.

Shared Ground is an innovative, co-funded project, seeking to work for the benefit of young people at risk of serious youth violence, with buy-in from stakeholders including Local Authority senior leads and Central government.

If you have a passion for the value and importance of community-based work in supporting positive futures for young people, why not help ensure that this ambitious programme thrives?

See the job description for more details.

Salary: £20,000 at 17.5hrs a week (£40,000 per annum pro rata)

The Farming Community Network (FCN) is a UK-wide voluntary organisation and charity that aims to improve the health and wellbeing of people in farming and ‘walk with’ people at times of difficulty and change. We have been described as a ‘lifeline’ and a ‘trusted friend’ by people we have helped, and support over 12,500 people in agriculture each year with a wide range of issues.

We are recruiting a part-time Trust Fund and Legacy Development Manager. You will be reporting to the Head of Partnerships.

You will build vital relationships with Trusts, Foundations and other grant providers, generating income and helping to ensure the financial sustainability of the charity.  

You will also focus on increasing the volume and value of legacies left to FCN and nurturing these relationships and opportunities.

Now is an exciting time to be joining FCN – we are currently delivering our three-year strategy (2025 - 2027) and we are working with a wide range of stakeholders to create a resilient farming future for the next generation of farmers.

You will be working under your own initiative for much of the time, and will need a valid, clean driving license and own transport. Mileage expenses are reimbursed.

Key Relationships:

Internal: Close working relationships with Head of Partnerships, Head of Operations and Communications, Head of Finance and HR and other staff members.  

External: Liaising with Trusts, Foundations, families and a wide range of other stakeholders. 

Key responsibilities:

The Trust Fund and Legacy Development Manager will be responsible for:

Trusts:

- Lead on the development and delivery of a new trust fundraising strategy.

- Identify, research and write compelling applications to meet and / or exceed income targets.

- Oversight and management of relationships with existing and new trusts and foundations and delivering funding reports to a high and consistent standard, including evaluating impact.

- Writing and submitting high-quality bids and tailored proposals to secure charity funding from trusts, foundations, grant providers and other sources.

- Monitoring requirements of trust fund projects, including meeting deadlines and collating relevant information.

- Working with the Senior Leadership Team to identify opportunities and develop project proposals aligned to organisational strategy.

Legacy Development:

- Create and deliver an effective strategy for gifts in wills and in memory giving.

- Increasing income from legacies and wills, as well as maintaining and building legacy opportunities. 

- Ensuring legacy funds are utilised in accordance with the wishes of the donor.

- Managing relationships with donors, families and other stakeholders.

- Recording income and donor support accurately and maintaining databases.

- Handling the responsibilities of the role sensitively and with care and compassion.

- Acknowledge and celebrate gifts in wills to raise awareness throughout the organisation, with its followers, supporters, staff and volunteers.

- Working with colleagues to gather content and produce high quality and inspirational updates for legacy supporters and their families.

- Respond to potential enquiries about all types of legacy gifts and gather details about each.

- Gather information from existing content and new sources to draft updates and other stewardship communications for individuals and legacy families.

- Identify case studies and stories from across our work, to show the impact of legacies and gifts in memory.

- Supporting on the delivery of projects and other charitable activities as and when required.

Essential Criteria:

· Strong verbal and written communication skills with excellent attention to detail.

· Excellent customer/donor care experience with a proven track record of exceptional listening skills.

· Methodical and organised approach to tasks with meticulous attention to detail with the  ability to plan and prioritise.

· Experience in supporter acquisition, retention, and the development of supporters.

· Experience in writing funding bids, grants and proposals and tailoring bids to requirement and working to strict deadlines.

· Knowledge and experience of developing and maximising fundraising opportunities.

· Excellent organisational skills and deadline achievement.

· Good interpersonal skills.

· Computer literacy including a working knowledge Microsoft office software, (Word, Excel, & PowerPoint).

· Ability to research, plan and budget.

· Able to work on own initiative while also as a key team member of the management team.

Desirable Criteria:

• Has worked in the charity sector previously.

• Knowledge and understanding of the law as it applies to charity legacies, taxes applicable to estates and probate/trust law and related processes.

• Has knowledge of agriculture and the rural community

• To have completed Higher Education (A-Levels, HNC, HND, foundation degree, bachelor’s all considered).

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at FCN.

*At times you may be expected to attend in-person meetings at Bragborough Hall Business Centre, Welton Rd, Braunston, Northamptonshire. You may need to travel in order to meet with donors and foundations.

Applicants must be based in the UK. 

We are looking for a detail‑focused, team‑oriented Administrator (internally known as a Service Delivery Assistant) to join our team in Gloucester. This is a part-time role worked across 22.5 hours, and we would be open to discuss working days and hours at interview.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant, you will provide high quality administrative support to the service. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties.

Key Responsibilities:

• Upload referrals to our computerised case management system, in accordance with our standards.
• Manage incoming and outgoing mail, telephone and general queries for the service
• Collate and supply information and correspondence to internal and external contacts
• Liaise with referring agencies to improve referral information and support referral pathways.
• Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.

About You:

Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.

You will need:

• Effective verbal and written communication and numerical skills.
• Experience working in an adminstrative setting role
• Experience of providing administrative support to a team
• Understanding and knowledge of the requirements relating to confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Stong customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Strong record keeping skills with a focus on quality and accuracy.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Role: Support Services Lead (Volunteer & Service Operations)

Fixed-term contract (12 months, with possibility of extension)

3 days a week (2.5 days considered for exceptional candidate)

Expected start date September 2026

£35,000 FTE (£21,000 for 3 days/week)

Location: Remote, with one working day per month in central London

About The Loss Foundation

Every year, thousands of adults across the UK turn to The Loss Foundation after the death of someone they love from cancer. At one of the hardest times in their lives, they find a safe place to be understood, connect with others who truly understand, and access specialist support.

Founded by clinical psychologists, The Loss Foundation is the UK's leading charity dedicated to cancer bereavement. Our evidence-informed services are delivered nationally through support groups, workshops, walks and a remarkable community of trained volunteers, ensuring more people can access compassionate support wherever they live. As we continue to grow, we're looking for someone who wants to help shape the next chapter of our support services. You'll join a small, ambitious team where ideas are welcomed, initiative is encouraged and every person makes a meaningful contribution to helping us reach more bereaved people.

About the Role

This is a key operational role at the heart of The Loss Foundation's support services. You'll coordinate our programme of bereavement support events and act as the main point of contact for our extraordinary community of volunteers who give their time to ensure nobody faces cancer bereavement alone. We're entering an exciting period of growth. Over the next few years we're expanding our national support services, growing our volunteer community and investing in new ways to reach more bereaved people than ever before. This role will play an important part in making that happen.

Although the role doesn't include formal line management, you'll have real ownership of your area and the opportunity to shape how our services develop. This role would suit someone who enjoys creating structure, building relationships and making a meaningful difference as part of a small, ambitious team.

What Success Looks Like

In your first 3 months you will...

• Learn how our support services and volunteer programme operate.

• Become the main point of contact for volunteers, building trusted relationships with volunteers.

• Take ownership of coordinating our programme of support events.

• Become confident managing the charity's day-to-day operational processes independently.

• Identify at least one opportunity to improve our systems, volunteer experience or service delivery, and begin implementing agreed improvements.

By 6 months you will...

• Have implemented improvements to systems and operational processes.

• Be strengthening and developing the volunteer support cycle.

• Be using insight from volunteers and beneficiaries to continually strengthen our services.
   

By 12 months you will...

• Help shape how The Loss Foundation delivers and grows its support services.

• Lead volunteer recruitment and onboarding.

• Become a key member of a small team helping guide the charity through its next stage of growth.

Key Responsibilities

Event Coordination

You'll oversee the smooth delivery of The Loss Foundation's programme of support services, ensuring events are well organised, appropriately resourced and delivered to a high standard.

• Coordinate the charity's programme of support groups, workshops, walks and other services.

• Manage event logistics, volunteer allocation and communications.

• Ensure event information is accurate across our systems and website.

Volunteer Coordination & Experience

You'll be the main point of contact for our volunteer community, helping volunteers feel informed, valued and well supported.

• Coordinate volunteer recruitment, onboarding and rotas.

• Maintain volunteer records and day-to-day communications.

• Help shape and continually improve the volunteer experience.
   

Process & Systems Improvement

As we grow, you'll help build the operational systems that enable us to support more bereaved people efficiently and consistently.

• Improve systems, processes and automated workflows.

• Monitor service activity and maintain accurate operational data.

• Identify opportunities to improve efficiency and support future growth.

Quality and Service Development

You'll help us continually strengthen our services through feedback and learning.

• Gather and review feedback from volunteers and beneficiaries.

• Recommend improvements to services and volunteer experience.

• Support the appropriate handling of complaints and safeguarding concerns.

About You

This role would suit someone who enjoys creating structure, building relationships and helping things run smoothly. You'll thrive in this role if you are -

• An excellent organiser who enjoys planning, coordinating and keeping projects on track.

• A warm, approachable communicator who enjoys supporting volunteers and working collaboratively.

• Comfortable managing multiple priorities and solving problems proactively.

• Experienced in event coordination, volunteer coordination or operational support.

• Able to work independently while contributing positively to a small, growing team.

• Motivated by The Loss Foundation's mission and committed to delivering compassionate, high-quality support.

What difference will you make?

You will sit at the heart of The Loss Foundation's support services, ensuring that thousands of people each year receive a warm, compassionate and well-coordinated experience at one of the most difficult times in their lives. By supporting our volunteers, strengthening our systems and helping the charity grow sustainably, you'll play a vital role in enabling us to reach many more people affected by bereavement in the years ahead.

To Apply

Please submit a CV and cover letter outlining your interest in the role and relevant experience. Shortlisted candidates will be contacted to arrange an interview on the 3rd September 2026. If you have any questions about the role, please feel free to get in touch.

ave you been affected by hepatitis B? Could you use your experience to help others?

We are looking for someone with excellent engagement skills, real drive and a passion for helping others to deliver a flagship new health service in North East London. You will use your own experience of hepatitis B to help others access the information, testing, treatment and care they need.

You will:

• Establish strong relationships with health and community service colleagues.
• Build strong working relationships with communities from areas where hepatitis B is common, such as South Asia, Africa, the Caribbean and Eastern Europe.
• Recruit and develop a network of enthusiastic and well-supported volunteers.

Your role will involve patient outreach and engagement, organising and delivering events in community settings and building partnerships with community organisations. This is a frontline role requiring excellent communication and organisational skills. Creativity and innovation welcome!

12-month contract (with possible extension).

Salary: £28,860

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

ABOUT YOU

Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Could this be your next role? Read the full Job Description now!

The Opportunity

Thanks to newly secured funding, The Joshua Tree is expanding into Greater Manchester, bringing our holistic family support to even more families.

We're looking for an experienced and compassionate team leader to help establish our Greater Manchester service from October 2026.

You'll join an experienced Leadership Team and build upon a proven model of family support that already delivers outstanding outcomes for hundreds of families every year.

Our systems, governance, training and operational frameworks are already established, allowing you to focus on developing local partnerships and leading a team to ensure families receive exceptional support.

Initially, you'll lead outreach, digital and community based delivery whilst building relationships with NHS partners, charities and local organisations. As the service grows, you'll play a key role in developing a dedicated Greater Manchester Support Centre, helping bring the full range of The Joshua Tree's emotional, wellbeing and family support services closer to families across the region.

This is a rare opportunity to shape the future of a growing service whilst benefiting from the support, expertise and stability of an established charity.

The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work — no matter our job or nationality.

WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy, supporting migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities.

This is a new, senior role bringing together fundraising and communications leadership at WSC. The Fundraising and Communications Manager will lead the strategic direction for both functions, with a particular emphasis on hands-on delivery of fundraising activity — building relationships with trusts, corporate partners and individual donors, and securing the income that underpins WSC's growth.

On the communications side, the postholder will set strategy, editorial direction and quality standards, working closely with and line managing the Senior Communications and Movement Building Officer, who leads day-to-day content and campaign delivery. This is a role for someone who can operate strategically with the Executive Director and Board while remaining close to the detail of funding applications, donor relationships and income targets.

Key Responsibilities

Strategic Leadership

● Lead the development and delivery of an integrated Fundraising and Communications strategy that grows WSC's income and public profile in support of organisational goals.

● Advise the Executive Director and Board of Trustees on income generation, funding risk, and public positioning.

● Own annual fundraising and communications targets, budgets and KPIs, reporting regularly on progress.

● Work collaboratively with the team on both fundraising and communications work.

Fundraising (primary delivery focus)

● Lead on identifying, cultivating and securing funding from trusts, foundations, statutory sources, corporate partners and major donors, with hands-on responsibility for research, applications and relationship management.

● Develop diversified income streams, including individual giving, community fundraising and philanthropic support.

● Write and submit compelling funding proposals and grant applications, working closely with the Executive Director and programme colleagues to develop a strong case for support and evidence impact.

● Build and maintain funder relationships, including stewardship, reporting deadlines and site visits.

● Maintain the funder pipeline, income tracking and forecasting, and provide regular financial reporting to the Executive Director.

● Ensure fundraising activity complies with charity governance, fundraising regulation and data protection requirements.

Communications (strategic oversight and delegated delivery)

● Set the strategic direction for WSC's communications, ensuring it amplifies the voices of migrant workers and supports movement-building, policy influence and fundraising goals.

● Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty, working with policy colleagues to shape public messaging.

● Provide direction, editorial oversight and quality assurance for content produced by the Senior Communications and Movement Building Officer, including the website, social media, press, newsletters and campaign materials.

● Act as WSC's senior media contact, and through the Senior Communications and Movement Building Officer ensure appropriate relationships are built with journalists to secure profile-raising opportunities on migrant worker rights, fair work and labour exploitation.

● Ensure consistent brand, tone of voice and values-led, worker-centred storytelling across all communications channels.

● Oversee communications that support fundraising campaigns, donor communications and public engagement.

Line Management

● Line manage the Senior Communications and Movement Building Officer, including regular supervision, goal-setting and professional development.

● Support the Senior Communications and Movement Building Officer to deliver day-to-day content, campaigns and movement-building communications activity in line with agreed strategy.

● Manage freelancers, agencies or consultants (for example design, digital or PR support) as required.

Governance & Reporting

● Ensure compliance with fundraising, charity, data protection (GDPR) and safeguarding legislation across fundraising and communications activity.

● Maintain accurate fundraising and communications databases (CRM, Mailchimp and similar), and provide regular reporting and analysis to the Executive Director and Board.

● Support the Executive Director and Board in reporting income and impact to funders, trustees and other stakeholders.

● Participate in the WSC Senior Management Team, helping review alignment of WSC’s work with strategic vision. 

Participation & Values

● Champion WSC's worker-driven governance model, ensuring workers' voices lead our fundraising and communications narratives.

● Collaborate with policy, casework and operations colleagues to align fundraising, communications and organisational priorities.

● Co-produce fundraising and communications outputs with workers, prioritising their voices, interests and concerns.

● Actively contribute to a values-led, inclusive and collaborative working culture.

Person Specification

Knowledge, skills and experience

Significant experience in fundraising, with a demonstrable track record of securing income from trusts, corporate partners and/or individual donors (Essential)

Experience developing and delivering fundraising and communications strategies (Essential)

Experience writing successful funding proposals, grant applications and funder reports (Essential)

Strong track record in communications, with experience overseeing brand, messaging and multi-channel content (Essential)

Experience managing staff (Essential)

Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences (Essential)

Experience of budget setting, monitoring and income forecasting (Essential)

Understanding of charity governance, fundraising regulation and data protection (GDPR) (Essential)

Experience using a CRM or donor database and digital communications tools (e.g. Mailchimp) (Essential)

Knowledge of, or strong interest in, labour rights, migrant rights and/or human rights issues (Essential)

Knowledge of accessible and inclusive communications, and values-led, ethical storytelling (Essential)

Strong project management and organisational skills, with the ability to manage multiple priorities (Essential)

Experience of media relations and press office activity (Essential)

Desirable experience:

Direct experience of migrant worker rights, labour exploitation or related sectors 

Experience managing external agencies, freelancers or consultants 

Media trained

Membership of the Chartered Institute of Fundraising

Lived experience of precarious work and/or the immigration system

Intermediate level or above of languages spoken by workers WSC partners with, e.g. Russian, Filipino.

Qualifications

● Advanced level degree or equivalent professional experience in Fundraising, Communications, Marketing, or a related field (Essential).

Fixed term 2 years from starting date with potential to extend

Shape services that change lives.

The Limbless Association is seeking a passionate and experienced Services Development Lead to help shape the future of community support for amputees across the UK.

This is an exciting opportunity to play a key role in developing high quality, user-led services that support people through rehabilitation, recovery and life beyond limb loss.

You’ll lead service improvement, impact development and innovation across the organisation, ensuring services remain responsive, inclusive and evidence based.

We’re looking for someone who:

• Is passionate about service quality and impact 
• Enjoys turning ideas into meaningful actions and services 
• Can think strategically whilst remaining practical
• Ability to scope and scale 
• Understands the importance of lived experience and co-production 
• Wants to make a genuine difference

If you are motivated by improving lives and developing services with purpose and compassion, we would love to hear from you.

Sussex Community Foundation is a registered charity that exists to make Sussex a fairer and more equal place. We do this by enabling local people to support local causes, making grants to small charities and voluntary groups working in communities across Sussex.

We are seeking an experienced Finance Assistant to work closely with Finance Manager to develop and maintain the Foundation’s systems and processes to become more efficient and effective. 

It is a varied role, with previous finance administration experience and an aptitude for providing exceptional support being essential to the role.  It is an ideal opportunity for someone who has a good approach to problem solving and is looking to broaden their administrative experience. 

Solid understanding of double entry bookkeeping and accounting principles required, along with an ability to provide broader administrative support within office management.

Key Responsibilities include:

• Manage accounts payable and accounts receivable, ensuring accurate and timely processing of transactions.
• Track and reconcile bank statements, investigating and resolving discrepancies
• Process donations within Salesforce, send out donation receipts, and liaise with the Opportunity Owner to verify  accuracy of management charges and gift aid treatment.
• Manage gift aid reconciliation and process claims
• Imported and reconciled financial data from Salesforce into Xero, ensuring accuracy and consistency across systems
• Assist with the preparation and posting of journals
• Assist with maintaining accrual and prepayment schedules as part of month-end processes
• Support the monthly payroll process and process staff expenses
• Set up and process weekly payment runs
• Setting up standing orders and promptly bank cheques

Please click apply to download the recruitment pack for full details of this role.

*** Please no agencies ***

The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office.

Deadline: 9pm on Wednesday 2nd September 2026
Location: London
Salary: Starting salary £32,604 rising to £36,796, plus London weighting of £4,000
Hours: Full time (32 hours per week)
Contract type: This is a fixed term role for 12 months

This exciting role will support the CRM team with data processes in our Beacon CRM fundraising database, as we look to integrate and automate more of our systems and processes. High-quality data will enable us to develop stronger relationships with our supporters, retention and maximise lifetime value working in an agile way.

What does the role involve?

• Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager.
• Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent.
• Support training for colleagues using the CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively.
• Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts.

Why is this position on a fixed term contract?

Having this CRM Officer role in post for a year will support the ongoing business as usual data processes, whilst increasing capacity in the team to support efforts to increase the amount of automation of processes and integration between systems. This will ultimately reduce our reliance on manual data processes, reducing the volume of day to day data transfer, which should lead to a reduction of required capacity with the CRM team beyond the term of this contract.

What skills, knowledge and experience are we looking for?

• Demonstrable relevant experience working in Fundraising, or a Charity database team role using Beacon CRM or any database similar, with experience of CRMs in general.
• Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database.
• Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9pm on Wednesday 2nd September and we are unable to accept late applications. Interviews are planned for w/c 14th September.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We operate a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

Earliest Start Date: 1st December 2026

About the Role

We are looking for a Chief Operations Officer to lead the operations team, join the management team and support the CEO. Your priorities will be to oversee all fundraising, including campaigns, major donors and grant applications. You will oversee the HR of the organisation, including recruitment and disciplinaries. In partnership with the CEO and finance officer you will be jointly responsible for finance within the organisation. You will manage the facilities manager and administrator, ensuring that processes are followed appropriately and the building is maintained in good condition, ensuring we fulfil all legal requirements.

About You

You will be a senior manager who has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you will have the breadth of experience to lead HR and systems, finance, monitoring and evaluation and fundraising. You will have experience in fundraising and funder management and be able to lead on making funding applications and reporting to funders. You will be a clear, analytical thinker who will strengthen the leadership of our charity. You will be an excellent manager of people. Finally, you will be excited about working in an organisation with a unique mission that strives to make a difference in the lives of some of the most disadvantaged young people in London.

The Woodland Trust is looking for an Engaging Communities Officer - Trees for All at our Hainault Site. As an Engaging Communities Officer, you will support the delivery of the Woodland Trust's Trees for All programme in northeast London as part of the Woodland Trust's Central Region team. You will work with communities, partners and stakeholders across the London Borough of Redbridge to help more people connect with trees, woods and nature.

The Role:

• Build and maintain strong relationships with community groups, schools, volunteers, local authorities and delivery partners to support Trees for All objectives across northeast London.
• Plan and deliver inclusive community engagement projects, events and tree-planting activities that connect people with trees, woods and nature.
• Engage, inspire and support underrepresented communities, reducing barriers to participation and improving long-term access to local green spaces.
• Recruit, coordinate and support volunteers, ensuring positive experiences and successful delivery of engagement activities.
• Promote Woodland Trust initiatives through effective communications and outreach, maximising participation, impact and community involvement.
• Work collaboratively with internal teams and external partners to extend the reach, quality and sustainability of projects and programmes.
• Ensure activities are effectively planned, monitored and evaluated, maintaining accurate records and compliance with GDPR, safeguarding and reporting requirements.
• Champion the Woodland Trust’s values by embedding sustainability, equality, diversity, inclusion, health and safety and biosecurity standards in all aspects of delivery.
• This is a hybrid position with a mix of home working and from our Hainault Forest Site. Site attendance would be required once or twice a week on average. Occasional travel to other offices and remote locations may also be required.
• This is a fixed term contract for 2 years. Part time working 30 hours per week. 

The Candidate:

• Experience building and maintaining effective relationships with community groups, schools, volunteers, local authorities and partner organisations to support successful project delivery.
• Experience planning, organising and delivering engaging projects, events and programmes that promote environmental, education, health and wellbeing outcomes.
• Experience developing and delivering inclusive engagement activities that effectively reach and support underserved and underrepresented communities.
• Track record recruiting, coordinate and support volunteers, ensuring positive experiences and meaningful participation opportunities.
• Confidence promoting projects, campaigns and initiatives through a range of communication channels, creating engaging content and case studies to maximise impact.
• Experience engaging and educating children, young people and vulnerable adults, helping communities understand the environmental, social and health benefits of trees and green spaces.
• A track record of monitoring activity, managing records, budgets and databases and contribute to reporting, evaluation and continuous improvement.
• Confidence and accuracy ensuring all activities are delivered in accordance with safeguarding, health and safety, GDPR and biosecurity requirements while maintaining high professional and organisational standards.
• The successful candidate will be required to undertake an Enhanced DBS Check, as part of our pre-employment screening.

Benefits and Wellbeing:

Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible and hybrid working options (7am - 7pm)
• Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
• Buy and sell holiday scheme
• Enhanced parental pay
• Employee assistance programme

To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.

Our commitment to Diversity and Inclusion:

To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Application information and advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.

Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we encourage you to apply.

Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply now:

If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete.

Interviews will take place in person at the Hainault Forest Visitor Centre on Tuesday 15th September. Interview questions will be provided before the interview to help you prepare.

For queries about this role, reasonable adjustments, or support with your application, please get in touch with our recruitment team.

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