Digital communications jobs

Job Title: Head of Impact and Insights

Reporting to: Chief Transformation Officer

Salary Range: £50,000 -£55,000

Contract Type:  Permanent

Location: Hybrid London or Sheffield

Hours/Days per week: 35 hours per week, 9am – 5pm, Monday – Friday.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

Development and delivery of the Data, Research and Impact strategy through a cascade of the overall business strategy by ensuring Felix uses robust evidence, technology and research to maximise its social impact and make effective strategic decisions.

The role provides strategic leadership for the Impact & Insights function at a pivotal stage for Felix post-merger. It will also play a critical role as we reshape and transition Data, Digital and Technology, clarifying ownership of business logic, measurement frameworks, KPIs, data quality and governance so that Impact & Insights, Technology and business owners have clear accountabilities and can build greater organisational data maturity. Through this, the role will embed data-informed decision making across the organisation, underpinned by strong governance, reporting frameworks and cross-functional collaboration.

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

• · Empowerment and leadership of the Impact and Insights team

• Act as a key member of the Data, Digital, and Technology (DDaT) Senior Management Team, actively shaping our overarching technology roadmap and ensuring our data architecture supports long-term organisational growth.

• Lead the transition of roles and responsibilities as DDAT is reshaped, ensuring Impact & Insights takes clear ownership of business logic and insight requirements while working with Technology to inform the core reporting suite and data infrastructure, creating clearer accountabilities and a stronger, more effective department.

• Own business logic, measurement frameworks, KPI design and data quality reporting, working with business owners and Technology to strengthen data governance and organisational data maturity.

• ·Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication.

• Monitor departmental KPI’s and challenge improvement when required to ensure targets are achieved and improved.

• Establishes direction by developing strategies to attain long term goals.

• Shape and lead Impact and Insights as a strategic, trusted function that embeds a data-driven culture across the organisation.

• Lead the research, data and analytics strategy, ensuring evidence, insight and enabling technology drive impact, learning and innovation.

• Establish and embed data governance practices that improve data consistency, accountability, compliance, and the responsible use of information across the charity.

• Oversee the production of reporting and analytical outputs that turn complex evidence into clear, compelling insight for senior leaders, trustees and external stakeholders.

• Personally lead and deliver analysis for key strategic projects, ensuring robust evidence, insight and recommendations directly inform organisational priorities and decision-making.

• Work in partnership with fundraising, food and marketing teams  to ensure insight, evidence and impact reporting are embedded in planning, delivery and strategic decision-making.

• Support systems, tools and processes for effective data capture, reporting, governance and insight generation, working closely with the BI Lead and data engineering team.

• Establish and advocate for appropriate use of AI and digital tools to improve or automate analysis, forecasting, reporting efficiency or insight generation, with appropriate governance in place.

• Strategically manage the Impact & Insights budget and resources effectively, ensuring investment is prioritised to deliver the greatest value for organisational learning, performance and impact.

Essential Criteria 

• Significant senior-level experience leading impact, insight, research, functions, with a track record of using evidence to shape organisational strategy and decision-making.

• Strong experience of developing impact measurement frameworks, KPIs and reporting approaches that demonstrate organisational performance and social impact.

• Experience of improving data governance, data quality and data management practices across teams, with a clear understanding of responsible data use and data privacy regulations (eg GDPR).

• Ability to lead and develop multidisciplinary teams, creating clarity, focus and high standards across insight generation, research and reporting.

• Strong strategic communication skills, including the ability to clearly articulate asks, recommendations and trade-offs to ELT, boards and senior stakeholders.

• Experience of contributing at senior management team level, influencing cross-functional roadmaps and priorities within data, digital or technology environments.

• Practical experience of using AI or advanced digital tools to strengthen analysis, insight generation, forecasting or reporting efficiency, alongside strong consideration of ethics, governance and adoption

• Excellent stakeholder management, able to build trusted relationships across functions and translate complex evidence into clear, actionable insight for varied audiences.

• Knowledge of Impact methods including Theory of Change and Social Return on Investment.

ChildAid to Eastern Europe is a long-established Christian charity working with local partners across Eastern Europe to improve the lives of vulnerable children, young people, and families.

We are seeking an exceptional Director to lead the organisation into its next phase of growth and impact. Reporting to the Board of Trustees, you will provide strategic leadership, operational oversight and income generation to ensure the charity’s long-term sustainability.

This is a hands-on role, combining high-level strategy with day-to-day delivery. You will act as the public face of the charity, strengthen partner and donor relationships, and lead across fundraising, communications, operations and team development.

Key responsibilities

• Lead the delivery of the charity’s strategic vision.
• Develop and grow sustainable income streams.
• Oversee financial management, governance and compliance.
• Strengthen marketing, communications and organisational profile.
• Support programme delivery and partner relationships in Eastern Europe.
• Lead and develop a small team of staff and volunteers.

About you

We are looking for someone with:

• Senior leadership experience, ideally in the charity sector.
• A strong track record in fundraising or income generation.
• Proven financial and operational management skills.
• Excellent communication and relationship-building ability.
• Strategic thinking, combined with a practical, hands-on approach.
• A genuine commitment to the charity’s mission and values.

Additional information

This role carries an occupational requirement for the postholder to be a practising Christian, in accordance with the Equality Act 2010.

Why join us?
Lead a respected charity with over 50 years of impact, shape future strategy and help transform the lives of vulnerable children and families.

This is an exciting opportunity to join our Executive Team and play a pivotal role in shaping the future of our organisation by driving sustainable income growth, strengthening our public voice and extending our impact.

This newly created senior leadership role will lead a step-change in fundraising, marketing and external engagement, increasing awareness of vital services, and developing new opportunities to engage supporters, partners and communities.

With the chance to help deliver our ambitious strategy through to 2028, this role offers the opportunity to bring vision, creativity and leadership to an organisation committed to making a lasting difference in the lives of older people and unpaid carers 

About the Role:

We are looking for an experienced Creative Copywriter with a talent for developing compelling campaign concepts and communications that inspire action, deepen engagement, and grow fundraising income across audiences and channels.

Working as part of a friendly creative team alongside two designers, another copywriter, and a creative manager, you will develop strategically effective copy for fundraising campaigns, brand storytelling, digital marketing and supporter communications. You will play a key role in translating complex global issues into galvanising, accessible, human-centred narratives that motivate our audiences into action.

This role is ideal for someone with a deep desire to drive positive change and who combines excellent writing skills with strong conceptual thinking. You should be adept at tailoring narratives to resonate with diverse audiences, adapting your approach to meet differing needs and contexts.

Accountabilities:

Strategic storytelling and narrative

• Create engaging stories and case studies from raw transcripts and content gathered from across the organisation.
• Transform impact data and programme information – including methodology, context, needs, results and learning – into emotionally resonant narratives aligned with Practical Action’s strategic objectives.
• Ensure Practical Action’s tone of voice consistently reflects our organisational values and ethos, while embedding ethical storytelling standards across our communications.
• Convey Practical Action’s unique approach and value proposition in impactful, galvanising ways that further our mission to start the big changes the world urgently needs.

 Campaign development and delivery

 Develop original creative concepts for fundraising and brand campaigns that express the distinctiveness of Practical Action in a galvanising way.

• Collaborate with others in the creative team, the wider marketing directorate, and colleagues across the organisation to plan and deliver impactful multi-channel work.
• Write insights-based and results-oriented copy for a range of applications and audiences, including print and digital fundraising appeals, email and website content, and video scripts.
• Work collaboratively with multiple teams to shape campaign messaging, from initial concept through to production and sign-off.

 Brand tone of voice and stewardship

 · Maintain a consistent, compelling and emotionally resonant tone across channels, while adapting style and storytelling angles for different audiences, including individual giving supporters, institutional donors, and corporate and philanthropic partners.

· Bring our brand personality principles to life through your work, modelling best practice and championing their application across the organisation.

· Demonstrate a proactive, collaborative and strategic approach across all projects and tasks, identifying opportunities to strengthen the impact and quality of our communications, and supporting colleagues in developing their skills.

The Creative Copywriter will be expected to:

 Influence and constructively challenge stakeholders to strengthen creative output and campaign effectiveness.

Build strong, collaborative relationships with colleagues across the Fundraising, Marketing & Communications directorate, and beyond, to develop impactful results-focused campaigns and insights-based storytelling.

Work closely with designers, communications colleagues globally, technical experts, and audience owners to co-create integrated, distinct, and compelling communications aligned to our fundraising and positioning objectives.

Engage effectively with external partners, including agencies and freelancers, to deliver high-quality outputs in partnership.

Person Specification:

 Qualifications, Knowledge and Experience (Indicate which are essential and which are desirable):

Essential

• Demonstrated ability to lead collaborative work to develop strong creative concepts and multifaceted campaign ideas, not just execute copy.
• Strong experience contributing to the development of integrated creative campaign concepts from initial insight to final delivery.
• Ability to connect creative thinking with strategic objectives, developing concepts that resonate with multiple audiences.
• Ability to deliver high-quality work to tight deadlines and within the real-world constraints of fundraising production cycles.
• Strong portfolio showcasing conceptual campaign work and storytelling ability.
• Proven experience writing successful fundraising copy within a charity, NGO, agency or purpose-driven organisation.
• Strong understanding of donor insights and motivations, supporter journeys, and fundraising best practices.
• Experience developing copy for integrated, income-generating campaigns across digital and offline channels.
• Ability to balance emotional storytelling with confident handling of complex topics, strategic calls to action, and measurable outcomes.
• Exceptional English language skills in writing, editing and proofreading.
• Ability to adapt tone and messaging for different audiences and platforms.
• Strong understanding of brand voice and audience engagement.
• Experience working collaboratively across diverse teams, ideally in international and multicultural settings.
• Interest in international development, humanitarian issues, and social and environmental justice.
• Excellent organisational and time management skills.
• Action-oriented and comfortable taking a proactive approach to collaborative projects.

Desirable

• Experience working internationally or with global programme teams.
• Knowledge of ethical storytelling and safeguarding considerations in charity communications.
• Familiarity with audience analytics, A/B testing, and digital campaign performance metrics.

Experience briefing creatives or managing external agencies and freelancers

 Key responsibilities:
The Marketing Officer (Retention) at CBM UK is an important role in making our lifechanging work possible. The position holder is responsible for producing direct mail and digital fundraising appeals for individual supporter audiences that will elicit strong engagement and ongoing financial support.
Working closely with the Head of Marketing and across the Fundraising, Impact and Communications department, the Marketing Officer (Retention) plans and delivers 10-12 fundraising appeals per year to existing supporters. These include one off cash fundraising appeals, newsletters, and prayer diaries, which are produced through working with external copywriters, designers and printers. The role works across multiple
marketing channels, including direct mail, email, web, and telephone, towards an agreed income target.
The position holder also supports the development of fundraising plans, supporter
(customer) journeys, and the testing of new channels and messaging.
Cultivation appeals (60%)
a. Direct mail: Deliver regular and inspiring off-line direct mail campaigns to existing supporters on time and within budget. The role-holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside
freelance copywriters and designers, and managing print and fulfilment suppliers.
b. Email marketing: Plan, build, and send mass marketing and fundraising emails to existing supporters.
c. Online landing pages: Build landing pages (using WordPress) to support individual fundraising and offline marketing appeals. Ensuring landing pages on the CBM website are integrated with offline appeals and are engaging to existing audiences. This includes utilising Search Engine Optimisation tools aimed at maximising online traffic and income.
d. Newsletters and prayer diaries: Lead on the planning and implementation of reporting back to existing supporters about CBM UK’s work as part of their donor journey, through delivering supporter newsletters, e-news, and prayer diaries, currently produced three times per year.
e. Internal briefings: Prepare internal marketing materials for colleagues and provide briefings for supporter facing teams ahead of each appeal.
f. Agency and freelancer management: Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, freelance copywriters and designers, print suppliers, and mailing houses. Evaluate and source new agencies and suppliers as appropriate.
High donor fundraising (20%)
a. High donor direct mail: Lead on CBM UK’s high donor fundraising programme, through planning and managing regular direct mail communications and fundraising asks to this segment of supporters, working towards achieving annual income targets.
b. Relationship development: Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including the planning,
briefing and reporting of personalised communications, carried out by the Supporter Relations team through phone, email, and post.
Planning and reporting (10%)
a. Analysis and reporting: Review appeal performance against key performance indicators (response rates, average value, net income) to report back and provide learnings to support decision making around future activity.
b. Data and CRM handling: Develop a good knowledge of the CRM system (SalesForce), including the creation of data briefs and appeal selections through the CRM, and ensuring clear recording and reporting of direct marketing activity.
Other (10%)
a. Sector knowledge: Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
b. Communication guidelines: Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
c. Compliance and data protection: Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
d. Collaboration and integration: Work alongside other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Ensure fundraising plans are shared across departments.

In developing and testing new fundraising approaches, messaging, and channels, the role holder is part of a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. The role may also include occasional working out of normal office hours, agreed in advance, and occasional travel in the UK, as well as the possibility of travel internationall

Please download the recruitment pack for full details.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Media Officer role. This position involves supporting the charity’s public relations efforts across digital and traditional channels, enhancing their public profile, and inspiring action through impactful media campaigns and engaging content.

Key Responsibilities:

• Assist in planning and delivering integrated, digital-first PR campaigns that generate media coverage at national, regional, and digital levels.
• Write and distribute press releases, media briefings, opinion articles, and other communications materials to secure positive media attention.
• Develop and maintain professional relationships with journalists, broadcasters, and media outlets, managing media enquiries and proactively pitching stories.
• Support media activities for campaigns, events, and partnerships to meet shared objectives.
• Collaborate with the Celebrity and Influencer team to maximise opportunities with ambassadors and high-profile supporters across various media platforms.
• Create, film, edit, and publish engaging digital content for platforms including TikTok, YouTube, Instagram, and LinkedIn.
• Monitor media coverage, compile reports, and evaluate campaign effectiveness to identify opportunities for improvement.
• Assist with media visits, interviews, photo calls, and content gathering both in the UK and internationally as needed.
• Contribute to the out-of-hours media support rota and be willing to undertake occasional travel.
• Uphold the charity’s commitments to equity, inclusion, and safeguarding in all activities.

Person Specification:

• Excellent written and verbal skills, capable of producing engaging, accurate media content.
• Experience in a press office, PR agency, communications team, or journalism role.
• Good understanding of the UK media landscape and identifying newsworthy stories.
• Proven ability to create content for digital and social media platforms such as TikTok, YouTube, Instagram, and LinkedIn.
• Experience supporting integrated media campaigns across traditional and digital channels.
• Confidence in building and maintaining relationships with media professionals and external stakeholders.
• Organisational skills to manage multiple priorities and meet tight deadlines.
• Awareness of how media efforts can support fundraising, advocacy, and public engagement strategies.
• A collaborative, proactive attitude with a willingness to learn and develop.
• Commitment to principles of equity, inclusion, and safeguarding.

What’s on Offer:

• Salary: £35,000
• Location: Hybrid - 2 days onsite in London
• Contract: 6 month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Who Are We Looking For? 

Ygam is seeking a proactive, adaptable and resilient individual with a strong interest in gaming culture, esports and the digital lives of children and young people. 

You will be confident working autonomously and remotely, as well as collaboratively within a team. You will bring excellent communication skills, strong organisation, creativity in engagement approaches, and the ability to build trust with diverse stakeholders. 

At Ygam, safeguarding children and vulnerable people is central to everything we do. We are committed to safer recruitment and expect all staff to uphold the highest safeguarding standards. 

Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans. 

Main Role & Responsibilities

The post holder will be an active member of Ygam’s Programmes Team, with a primary focus on gaming, esports and new and emerging digital harms affecting children and young people.

They will lead on the delivery and development of gaming‑focused and wider digital harms education, including alumni activity, stakeholder engagement and programme growth. The role will support professionals, parents, carers and young people to understand and prevent harm related to gaming, online environments and related digital behaviours.

The post holder will be responsible for recruiting, engaging and supporting stakeholders into Ygam’s gaming and digital harms programmes, promoting Ygam training, and maintaining strong long‑term relationships. This includes recruiting suitable delegates from education, youth services and other frontline sectors.

They will deliver high‑quality training and assured workshops (online and face‑to‑face) focused on gaming, esports and digital harms, and represent Ygam at conferences, events and sector forums.

The role involves ongoing support to organisations, schools and youth settings to embed Ygam’s resources in their practice. Regular visits to schools and organisations are a core requirement. The post holder will also gather and record data to help Ygam evidence the impact of our gaming and digital harms prevention work.

Role Requirements 

Planning & Stakeholder Engagement 

• Build and maintain strong relationships with stakeholders across education, youth services, community organisations and digital sectors. 

• Lead the recruitment of delegates to Ygam’s gaming, esports and digital harms programmes. 

• Promote Ygam’s training and resources to organisations, ensuring clear understanding of programme content, outcomes and long‑term support. 

• Develop and sustain a strong pipeline of stakeholders and delegates to ensure workshops are consistently well attended. 

• Understand stakeholder needs and tailor information and support accordingly. 

• Identify and attend relevant gaming, esports, digital safety and education conferences, seminars and events. 

• Signpost organisations and families to Ygam’s Parent / Family Hub to increase awareness of gaming and digital harms. 

• Work closely with the Programme Lead: Delivery and Outcomes to set objectives, review performance and contribute to programme development. 

Delivery 

• Deliver Ygam’s portfolio of programmes with a focus on gaming, esports and digital harms workshops online and face to face. 

• Deliver workshops directly to children and young people in education and non‑education settings, ensuring content is age‑appropriate and engaging. 

• Provide high‑quality training to professionals working with children and young people, in line with Ygam’s Quality Assurance processes. 

• Deliver independently and as part of a team‑teach approach. 

• Respond to delegate questions with confidence, sensitivity and subject knowledge. 

• Promote Ygam’s complementary offers such as Alumni, Let’s Explore and other digital harms resources. 

• Provide an excellent, professional experience for all delegates and partners. 

Outcomes & Impact 

• Provide ongoing support to schools and youth organisations to embed Ygam’s gaming and digital harms materials into practice. 

• Accurately record data and engagement activity using Ygam’s CRM system. 

• Develop and deliver team‑teach opportunities that empower teachers and professionals to implement Ygam resources independently. 

• Identify and contribute to case studies that demonstrate the impact of Ygam’s gaming and digital harms education. 

• Work with the Insight and Evaluation teams to support measurement of outcomes, impact and performance. 

Learning & Development 

• Proactively identify knowledge gaps, particularly related to gaming culture, digital trends and emerging online risks, and undertake relevant CPD. 

• Ensure mandatory and role‑specific training is completed and kept up to date. 

• Attend regular supervision and support sessions with line manager. 

• Reflect on and record performance and development in monthly 1‑to‑1 meetings. 

Administration 

• Manage workshop administration using the CRM system, including sending joining instructions. 

• Record attendance and gather feedback post‑workshop. 

• Maintain accurate records in line with GDPR and data protection requirements. 

Person Specification 

Essential 

• Experience delivering training to both adults and children/young people. 

• Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way. 

• Experience delivering online and face‑to‑face learning. 

• Stakeholder engagement experience within education, youth work or children’s services. 

• Excellent verbal and written communication skills. 

• Strong IT skills (MS Word, Excel, PowerPoint). 

• Experience developing and managing a delegate or sales pipeline and meeting KPIs. 

• Experience driving projects to achieve agreed outcomes. 

• Highly organised, detail‑oriented and self‑managing. 

• Experience promoting or selling a service or programme. 

• Experience working effectively within a team to meet shared targets. 

• Willingness to travel regionally and nationally to deliver training. 

• Right to live and work in the UK. 

Desirable 

• Knowledge of the English education system, including PSHE and RSE curriculum. 

• Strong interest in or understanding of gaming, esports and online youth culture. 

• Understanding of a public health and prevention‑based approach to harm reduction. 

• Strong networking and relationship‑building skills. 

• Experience using CRM systems, particularly Salesforce. 

About us: 

We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With 3000 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. 

Benefits
•    25 days’ annual leave, pro-rated for part-time employees.
•    Office closure between Christmas Day and New Year’s Day
•    Flexible hours and hybrid working
•    Annual leave purchase scheme
•    Enhanced parental leave pay
•    Stakeholder pension
•    Season ticket loan
•    Cycle scheme
•    Life assurance
•    Access to Employee Assistance Programme (EAP)

Details of our benefits could be found on our website.

Job Location: London (Hybrid)

Staff are expected to come into their base office once per week. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily. 

Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You’ll be based in a dynamic, purpose‑driven workspace designed to support collaboration and innovation. The Foundry offers excellent on‑site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. With its welcoming, inclusive environment, The Foundry is a place where people come together to work, connect, and drive meaningful change every day.

About the role:

The importance of this role is key as we rebalance our investment into digital channels to acquire new supporters. The person in this role needs to demonstrate hands-on digital expertise, measurable fundraising impact, strong analytical and project management skills, and compliance awareness. The predominant focus of the role will be investment in and growth of acquisition via digital channels but will also include acquisition via connected and addressable TV, and some offline channels – particularly to support acquisition in an emergency. This role focuses on planning, delivering, and evaluating fundraising activities (primarily, but not limited, to digital) that inspire donors, acquire new supporters, and maximise lifetime value.

About You: 

You are a creative, data-driven digital fundraising professional with a passion for delivering exceptional supporter experiences and growing income through engaging digital campaigns. With proven experience in digital fundraising or marketing, ideally within the charity sector, you have successfully delivered multi-channel campaigns across paid social, email, PPC, search and web, using compelling storytelling and audience insight to drive supporter acquisition, engagement and retention. Confident using CRM systems, fundraising platforms and analytics tools, you can translate performance data into actionable insights that improve results and maximise ROI. You are highly organised, proactive and solutions-focused, able to manage multiple projects and deadlines while maintaining attention to detail and compliance with GDPR and data protection best practice. A collaborative team player with excellent communication skills, you enjoy working across teams to deliver integrated campaigns and are always looking for opportunities to test, learn and innovate. Experience with website management, conversion optimisation, marketing automation, or mentoring colleagues would be an advantage, but above all, you are motivated by using your digital expertise to build stronger supporter relationships and deliver meaningful impact.

To view the full job description and person specification, please click on the link below to download the document.

Equality, Diversity, and Inclusion: 

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

HOW TO APPLY

To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 

9th August 2026. 

Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.

Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.

All candidates who are short-listed for an interview will be notified via email.

Candidates must be legally entitled to work in the UK at the time of application.

Conditions of Appointment: 

Pay band: GB6

London: £43,250- £48,055, based on full time hours (35 hours per week)

New employees typically start at the beginning of their pay band.

The successful post holder will be required to complete a criminal records self-declaration form. 

Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences. 

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.

Join Us as a Senior Stories Officer
The National Autistic Society helps create a world that works for autistic people and within National Programmes wechampion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs.We have a rewarding opportunity for a Senior Stories Officer (London Marathon Charity of the Year) within the Communications Team.If you share our values and want to make a difference, we’d love to hear from you.

Visit our website to find out more about who we are:

About the Team
This role sits within the Communications Team and works closely with colleagues across Fundraising, Content, Marketing, Media and Digital teams supporting the National Autistic Society's partnership as TCS London Marathon Charity of the Year 2027.

Together, we are delivering It's Time to Show Up, a national campaign that aims to improve understanding of autism, create a more inclusive society and inspire meaningful change.Storytelling will be at the heart of this campaign, helping us engage supporters, participants, autistic people and their families throughout the marathon journey and beyond.

About the Role
As our Senior Stories Officer, you will play a key role in bringing the National Autistic Society's 2027 London Marathon partnership to life through powerful, authentic storytelling.You will identify, develop and share compelling stories from autistic people, families, supporters, participants and celebrities that support our campaign, It's Time to Show Up.

Working across multiple channels, you will create engaging content including case studies, blogs, news stories, social media content and multimedia storytelling.Your work will help drive fundraising, increase awareness and build a lasting legacy of understanding and inclusion for autistic people.

What You’ll Do

• Identify, develop and produce compelling stories that bring the It's Time to Show Up campaign to life.
• Interview autistic people, family members, supporters, celebrities, participants and colleagues with empathy and sensitivity.
• Create engaging content including case studies, blogs, news stories, social media content and video scripts.
• Plan and deliver storytelling activity around key campaign milestones and fundraising opportunities.

What We’re Looking For

• Proven experience in journalism, storytelling, copywriting or communications within a professional environment.
• Exceptional writing and storytelling skills with the ability to adapt content for different audiences and channels.
• Experience interviewing people from diverse backgrounds and sharing authentic stories with impact.
• Experience creating multi-channel content, including digital and social media content.

This advert is for a full-time, fixed term position (9 months) at 35 hours per week.

This role is Homebased, with occasional travel to interviews, filming and photography shoots, team meetings and the TCS London Marathon event in April 2027.

What we can offer you

• Pension– Auto-enrolled pension scheme.
• AnnualLeave– 33 days (including public holidays). You can buy or sell leave each year.
• Training– Great induction and training, including autism training.
• Discounts– Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
• Healthcare– Cash plan for permanent staff.
• LifeAssurance– 2x your base salary.
• FlexibleBenefits– Options like private health, dental insurance, holiday trading, enhanced pension.
• Support– 24-hour Employee Assistance Programme and counselling.
• Mindfulness– Free Headspace app for you and up to 3 family/friends.
• BlueLightCard– Eligibility for discounts.

About our application process

You will be required to upload your CV. If you are providing a supporting statement, please consider the following:

• Look at the job description and person specification.
• Tell us how your skills and experience match the role.
• Give examples if you can.

We might close this job advert early if we get lots of suitable applications.

To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check.Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.

We are an equal opportunities employer and part of the Disability Confident Employer scheme.

Important Information

Agencies need not apply.

Please note the National Autistic Society are unable to provide sponsorship for Visas.

The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.

The Administration Co-ordinator is a pivotal role at the heart of
Neuroendocrine Cancer UK. As part of the Operations team, you will help create the strong
organisational foundations that enable our charity to deliver meaningful support, drive
awareness and improve outcomes for people affected by neuroendocrine cancer.

Working closely with colleagues across operations, fundraising, communications and
patient support, you will provide high-quality administrative and coordination support that
keeps the organisation running efficiently and effectively. No two days will be the same;
from coordinating projects and maintaining accurate records to improving processes and
supporting colleagues across the charity, your work will have a direct impact on our ability
to achieve our mission.

We are looking for someone who genuinely values the power of excellent administration
and recognises that great organisations are built on strong systems, careful planning and
exceptional attention to detail. You will take pride in producing accurate, high-quality work,
spotting the small details that others might miss, and ensuring information is organised,
reliable and accessible.

Alongside excellent organisational skills, you will be proactive, adaptable and solutionsfocused,
enjoying the variety that comes with supporting a busy, growing charity. You will
thrive on bringing order to complexity, balancing competing priorities with confidence, and
finding practical ways to make things work better.

Above all, you will be someone who enjoys helping others succeed. By keeping processes
running smoothly, anticipating what colleagues need and providing dependable support,
you will play an essential role in enabling every team across the organisation to deliver their
very best work. You will recognise that every task - whether routine or complex - has value,
approaching each with the same professionalism, care and attention to detail because you
understand the difference that excellent administration makes.

If you're someone who takes pride in creating order from complexity, enjoys supporting
others to succeed and believes that outstanding administration can make a real difference,
we'd love to hear from you.

We're at a pivotal moment. As we close out one organisational strategy and launch a bold new direction, we need someone to rethink our social channels from the ground up. With a combined following of 600k+ across Instagram, TikTok, YouTube, Facebook and LinkedIn, our youth mental health content sparks millions of engagements a year. This role is a rare chance to take a subject impacting 1 in 5 young people under 25 and turn it into content our audiences actively follow, engage with and feel part of. You'll have real strategic aptitude, a talented team of two ready to be led, and a mandate to be bold.

About this role

The Social Media Manager will own and evolve YoungMinds' social media strategy from the ground up, leading a small, passionate team to create standout, community-led content for a highly engaged audience of 600k+. Our channels are increasingly critical to reaching young people and the parents and adults in their lives - and this role sits right at the centre of mobilising them around our new organisational direction, using insight and creative instinct to reach the people who need us most.

You'll take an audience-first, insight-led approach - finding the right tone and format for every platform. Never clinical. Never performative. Always rooted in genuine community and support. You'll work in a true test-and-learn environment, free to experiment, take creative risks and push our social presence further than it's ever gone.

The role will involve:

• Embodying AJEDI values in content creation - prioritising the lived experience of minoritised young people, including Black, racially minoritised and LGBTQ+ young people
• Leading the development of a refreshed social media strategy across YouTube, TikTok, Instagram, Facebook, LinkedIn and emerging platforms
• Turning a sensitive, high-stakes subject into content people actively choose to engage with
• Leading and mentoring a creative team (2 x Social Media Officers, one with a specific focus on video content)
• Championing and safeguarding brand, tone and messaging at every stage
• Collaborating with young people, partners and creators to co-produce authentic stories and campaign
• Overseeing proactive community management, including responding safely to disclosures and safeguarding concerns
• Empowering young people to share their stories safely and confidently
• Working across teams to deliver high-impact content for fundraising, services, marketing and awareness
• Capturing the impact of events and turning real-life stories into content that inspires action
• Leading projects with agencies and internal teams
• Tracking, evaluating and amplifying success through insight
• Overseeing day-to-day social media operations
• Innovating and experimenting to reach, support and inspire young people

Working environment

We are currently working with a hybrid working model, where there is the option of working from home combined with 4-12 days a month of working in the office.

About you

The post holder will have the following:

• Experience shaping and delivering a social media strategy with real strategic ownership
• Experience using excellent written and visual communication and storytelling skills to turn complex, sensitive or systemic issues into engaging content
• Experience managing social media channels on behalf of an organisation, with a following of 100k+
• Experience overseeing community management at scale via a community management platform (e.g. Sprout or equivalent)
• Experience leading and mentoring a team to execute high-quality content and manage competing deadlines
• Ability to deliver compelling, youth-focused content, led by trends and insight
• Ability to take a trauma-informed approach to communication and crisis response
• Candidates will also be assessed on a short written task focused on how they will embody YoungMinds' values around anti-racism, justice, equity, diversity and inclusion in their day-to-day role

We welcome applications from Black and Minoritised, LGBTQ+ groups and those with disabilities, as they are currently under-represented. 

YoungMinds is committed to safeguarding and promoting the welfare of children and young people and we therefore expect all staff and volunteers to do the same. We ask all staff to undertake safeguarding training when they join us.

For more information about the role download our job pack on our website.

Salary: £27,456 - £31,500 per annum
Contract: Permanent, Full-time (35 hours per week)
Location: Abbey Wood, London – 3-4 days pw in the office
Closing date: 3rd August 2026
Benefits: Generous holiday entitlement, pension scheme, flexible working opportunities, excellent training and development and employee assistance programme.
The Community Hospice is looking for an enthusiastic and relationship-focused Individual Giving Fundraiser to join their dedicated Fundraising Team. This is an exciting opportunity to play a key role in growing individual giving income through engaging campaigns, supporter stewardship, regular giving and in-memory fundraising initiatives.
You’ll manage a varied programme of fundraising activity, develop meaningful supporter journeys, and build lasting relationships with donors who help make every moment matter for patients and families across the community. From delivering appeals and campaigns to coordinating in-memory initiatives and supporter events, you'll have the opportunity to make a tangible difference while working within a supportive and values-driven organisation.
To be successful as the Individual Giving Fundraiser you will need:

• Experience working in a supporter, customer or relationship-focused environment, with a strong commitment to building positive relationships and delivering excellent service.
• Excellent written and verbal communication skills, with the ability to create engaging communications and interact sensitively with a wide range of supporters.
• Strong organisational skills, with experience managing competing priorities, meeting deadlines and maintaining high levels of accuracy.
• Experience using databases or CRM systems to manage information and support relationship management activities.

If you would like to discuss this role with us, please contact us and quote the reference 3051AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, using extensive sector knowledge and experience to match candidates with the most suitable charity jobs. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If sufficient applications are received, the charity reserves the right to close the application period earlier than advertised.
 

Founded in 1681 by King Charles II, the Royal Hospital Chelsea has stood for centuries as a national symbol of gratitude to the soldiers who have served our country, and is home to the iconic Chelsea Pensioners. Today, the Hospital’s role remains to ensure that those who have served are always supported.

We are now looking for a proactive and creative Press Officer to support the delivery of our press and media, helping bring the stories of the Chelsea Pensioners to life and ensuring they reach audiences across local, regional and national media.

If you’re an excellent writer with a strong news instinct, some experience in PR or journalism, and a desire to work with meaningful, human stories – this could be the role for you.

Where you fit in

You’ll join an ambitious Development, Marketing and Communications team focused on raising the Royal Hospital’s profile, increasing fundraising income, and building new audiences through compelling, emotive storytelling.

Supporting the Communications and PR Manager, you’ll play a key role in delivering an ‘always-on’ press office, ensuring our stories land where they matter and contribute to organisational objectives.

What you’ll be doing

You’ll support the delivery of proactive and reactive PR activity, helping to generate consistent coverage and maintain strong media relationships.

You will:

• Support the delivery of ‘always-on’ PR, securing regular local and national coverage
• Manage the observance calendar to identify opportunities around key dates such as Founder’s Day and Remembrance
• Build and maintain relationships with journalists and media contacts
• Draft press releases, media briefings and Chelsea Pensioner case studies
• Play a key role in the day-to-day running of a busy press office, handling media enquiries quickly and effectively
• Coordinate media visits, facilitating interviews with Chelsea Pensioners and spokespeople
• Monitor and evaluate coverage, maintaining tracking and reporting tools

· Support the team with gathering of digital/social content to support the Royal Hospital’s press and wider marcomms objectives.

• Ensure records are accurate, up to date and GDPR compliant

We’re looking for someone who is:

• A strong writer, able to produce clear, compelling content tailored to different audiences
• Experienced in PR, communications or journalism (ideally within a charity or purpose-led organisation)
• Developing relationships with media and building a strong contacts base
• Highly organised, with the ability to manage multiple projects and deadlines
• Confident working both independently and as part of a team
• Sensitive and empathetic when working with personal and beneficiary stories
• Calm under pressure, with a good understanding of reputational considerations
• IT literate, including Microsoft Office and media monitoring tools

This is a fantastic opportunity to develop your career in PR within a national institution, working on stories that have real impact and meaning.

To apply: please submit your CV and a covering letter of up to 500 words.

Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.

Harris Hill is delighted to be working on behalf of a well-established Jewish charity that provides life-changing services and support to individuals, families and communities. They are seeking a Data & Insights Executive to join their fundraising team in a pivotal role, ensuring the smooth management of donor data, income processing and supporter administration. This is an excellent opportunity for a highly organised individual who enjoys working with data and systems while contributing to a cause that makes a genuine difference.

Reporting to the Head of Data & Insights, you will be responsible for maintaining accurate donor records within the CRM, processing fundraising income from a variety of sources, and ensuring donations, pledges and supporter interactions are recorded correctly. You will produce reports and data extracts to support fundraising activity, monitor pledge tracking, assist with financial reconciliations, and help deliver an excellent supporter experience through timely acknowledgements and efficient donor administration. You will also work closely with fundraising, finance and marketing colleagues to improve systems and processes, maintain data quality, and ensure compliance with GDPR and fundraising best practice.

To be successful, you will have excellent knowledge of MS Excel, experience working with CRM databases or administrative systems and demonstrate exceptional attention to detail and accuracy. You will be confident handling income processing data, financial or transactional data, managing competing priorities, and producing reliable reports to support informed decision-making. Strong organisational, numerical and communication skills are essential, along with a collaborative approach and a commitment to delivering outstanding supporter care. Experience within the charity sector and fundraising operations is necessary to be considered for this role.

To apply, please submit your up-to-date CV by 11 August at 8:59 AM.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.