Digital delivery lead jobs in West wickham, greater london

This role requires that you are resident and have the right to work in the UK.

About NEON  

NEON is a not-for-profit organisation that exists to help social justice movements win. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare and migration. Across our three hubs (movement building, communications and operations) we support a network of over 1000 movement organisations working towards political and social justice in the UK. 

This role is anchored within NEON’s Comms Hub. Established 10 years ago, the Comms Hub is a powerful, effective, pillar of the UK’s progressive communications infrastructure. The Hub convenes, networks, and books progressive spokespeople into the media at scale (averaging 1,500-2,000 media bookings a year), produces clear, usable tested messaging guidance that cuts through, and trains comms professionals (around 500 people annually). Our team serves as a go-to resource for strategic comms advice and planning, and crisis-comms support for groups across the progressive movement. NEON’s Comms Hub is relied on by a wide-range of organisations: from grassroots campaigners to expert insiders.  The Comms Hub has five programmes, and Digital will be the sixth programme.

Read more about the structure of the Comms Hub here, before applying. 

Purpose of this role

The Head of Digital is an exciting new role at NEON. This role will be responsible for designing and running a flagship new digital programme, that will sit at the heart of NEON’s Communications Hub. The aim of the digital programme will be to help connect, strengthen and scale the UK’s progressive digital comms infrastructure. 

Right now, progressive movements are losing the "air game" to far-right voices who are effectively using podcasts, social media, new media platforms and smart, aggressive, experimental digital strategies to dominate and shape national debates. 

Working closely with our experienced Comms Hub team, and our trusted networks, this role is a unique opportunity to be part of building the digital comms networks, skills and strategies progressive movements need to take on the rising far right – and win. 

At NEON, that would mean: convening and co-ordinating communities of digital comms experts, creators, editors and strategists; designing and delivering effective targeted digital skills training that will build capacity and confidence; supporting our 24/7 spokesperson and media booking team by setting up effective clipping and distribution programmes; and identifying opportunities to collaborate with our partners to run high-impact reactive digital strategies that shift the conversation. 

What you’ll be doing: 

The successful candidate will play an active role in shaping the strategy and focus of this programme, as well as the sequencing of the roll out of key workstreams. However, this role is likely to be anchored around the following key responsibilities. In this role, you will: 

1. Lead the strategy development and delivery of the new digital comms programme, alongside the Co-Directors of the Comms Hub.

2. Set up and manage a supportive, reactive social media unit within our existing Spokesperson Network, with the support of our Media and Messaging teams. This unit will clip interviews and create original content for our established network of spokespeople, and help to secure bookings in new digital-first media outlets. 

3. Work closely with the whole Comms Hub team, to design and convene a powerful co-ordinated network of progressive creators and influencers. Built from our existing spokesperson pool, as well as new networks, members of this digital creator network will be individuals with the backing of social movements and the reach, potential and positioning to shape the national debate. Together with the Heads of Messaging, Training and Media, you will help to provide this network with hands-on training and strategy support, evidence-based messaging, and traditional and new media booking opportunities. 

4. Design and oversee a strategic, effective suite of digital training offers, designed to upskill influential progressive spokespeople, movements and groups, at scale. This will include shaping our existing training programmes, as well as designing and developing new offers. This could include: a half-day follow-up to our flagship 3-day spokesperson training, a one-day digital strategy training for comms teams within our networks, and shaping our bespoke, issue-specific and crisis-focused trainings to support groups dealing with online-hate or abuse. This workstream will be supported by our Head of Training, relevant Comms Hub team members and delivered with the support of external consultant trainers. 

5. Identify opportunities to trial and run effective digital ‘experiments’ with partners and movement groups within the Comms Hub. For example, this could look like collaborating with a network of migrants-rights groups to create co-ordinated digital content to push-back against a far-right attack at a moment of ‘whirlwind’. Or spotting an opportunity to work with the Head of Messaging to trial a new AI-driven platform to A/B test messaging in targeted ads during a movement campaign on wealth taxes. 

6. Set up a network of consultants to support and deliver the core programme workstreams including: freelance videographers, editors, digital strategists and trainers. 

7. Provide on-going 1:1 support to our spokespeople and allied organisations, particularly during moments of crisis and ‘whirl-wind’.

8. Provide regular insights to our partners on the digital trends shaping public opinion and national discourse. 

9. Play an active role in the wider Comms Hub strategy and day-to-day operations, including attending our weekly strategy meetings,  feeding into key messaging and narrative development projects, and supporting delivery across the hub. 

10. Oversee and the digital programme’s finances and budget on a month-to-month basis, and the programmes’ Fundraising Strategy, with the support of the Co-Directors of Comms and the Head of Fundraising. 

11. Play an active part in the wider NEON team, contributing to organisation-wide plans. 

Who you are: 

You will be someone with:

• 5–10 years’ experience in digital comms, including developing and deploying a strategy for multi-year multi-project programmes of work

• A track record of creating innovative, high-impact digital campaigns and content that push forward a progressive agenda

• Hands-on experience of creating shareable and persuasive video and digital content, campaigns and strategies that cut through, reache new audiences at scale, mobilise movements and persuade new audiences of progressive ideas

• A strong understanding of digital media, and a natural enthusiasm for tracking and responding to new trends in a fast-changing digital media landscape 

• Someone who enjoys piloting new approaches, experimenting with new techniques and quickly jumping on opportunities to tell compelling progressive stories online.

• Experience developing the tone, positioning and personal brand of an organisation, spokesperson or individual online.

• A strong understanding of the news agenda – you’ll enjoy being plugged in to how online conversations are changing, and be able to quickly jump on opportunities to tell a compelling alternative progressive story. 

• Experience collaborating with creators, influencers, and a range of partners to deliver creative, hard-hitting campaigns, grow reach, drive action and really change minds

• A strong understanding of different audience types, and experience adapting messaging and using digital testing methods to assess impact and improve performance.

• Experience designing and running effective, inclusive training for diverse groups of people, with the ability to help others land powerful, shareable content too.

• Politically aware and motivated by progressive causes, with a commitment to centring anti-oppression in your work and helping ensure people — especially those from marginalised backgrounds — stay safe online and get their voices heard.

• Excellent team-working and relationship-building skills, with experience building networks, making connections and working across differences.

• Experience of fundraising, including building and maintaining funder relationships and making a compelling case for projects to a range of stakeholders.

We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this. 

So:

1. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.

2. We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave

There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.

Dates: 

Application deadline: 28th June  2026, 11.59pm

Interview dates: First round of interviews: 7th & 8th July 2026, second round of interviews: 15th July 2026

Please visit our website for more details and to apply.

This is an exciting opportunity to join RCR Learning as our Digital Learning Production Scheduler, playing a central role in delivering high quality digital learning experiences for clinical radiologists and clinical oncologists across the globe.

We are building a world class digital learning library that supports doctors at every stage of their careers strengthening professional development, improving clinical practice, and ultimately enhancing patient care.

To help us achieve this, we’re looking for a proactive and detail driven production specialist who can bring clarity, structure and momentum to our digital learning production workflows. As our Digital Learning Production Scheduler, you will own the end to end production lifecycle of multiple digital learning resources: from scoping and scheduling through design, development, quality assurance and release.

What you’ll be doing

• Plan, track and coordinate digital learning production across multiple projects
• Keep schedules and trackers up to date, ensuring everyone has a clear view of deadlines, dependencies and risks
• Work closely with our Learning Designers, Digital Content Developers, SMEs and Project Leads to keep delivery on track
• Maintain strong production processes — intake, prioritisation, reviews, approvals and release
• Proactively identify risks, bottlenecks and slippage, working with the Digital Learning Manager and Digital Learning Project Manager to keep projects moving
• Support rigorous quality assurance, version control and release management
• Contribute to continuous improvement of processes, documentation and production standards

This is a hands on, highly collaborative role at the heart of our digital learning operation.

What you bring

• Proven experience coordinating digital learning or e learning production, from planning to release
• Confidence managing multiple concurrent workflows with clarity and composure
• Strong organisational and scheduling skills — you love a good tracker!
• Experience supporting QA processes, media checks and issue tracking
• Excellent communication skills and the ability to work smoothly with a wide range of stakeholders included external contributors and SMEs
• A highly detail oriented approach and commitment to maintaining consistent standards
• Confidence using project management and collaboration tools such as Asana, Jira, Teams or SharePoint

Experience with SCORM/xAPI standards, accessibility (WCAG), and working with freelancers or external suppliers is desirable, but not essential.

At RCR Learning, you’ll be part of a dynamic, supportive team designing innovative learning solutions that genuinely make a difference to clinical practice. You’ll help ensure that every course we deliver is high quality, accessible and impactful — contributing to better training for doctors and better outcomes for patients.
If you’re passionate about structure, quality and delivering meaningful digital learning, we’d love to hear from you.

Why join us 

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards 

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care while providing information and support on all aspects of dying, death, and bereavement. Our research and campaigns help ensure everyone gets the best possible quality of life.

Job Description

Our Digital Products Team plays a critical role in delivering seamless, impactful, and user-centred digital experiences that support our mission.

As a Digital Product Lead, you’ll collaborate across departments; particularly with Retail and Fundraising, to shape, deliver, and optimise digital products that drive engagement and income. You’ll work within a supportive, agile team and champion an evidence-based, user-led approach to product development.

We are particularly looking for someone with experience working on retail and/or fundraising products, ideally within a charity or similarly complex, stakeholder-led environment.

Your Impact:

• Drive Digital vision: Support the development and delivery of product strategies and roadmaps, ensuring alignment to Marie Curie’s mission and strong stakeholder engagement.
• End-to-End product ownership: Manage the full lifecycle of digital products, from discovery and roadmap planning through to delivery, optimisation, and continuous improvement.
• User-centred design: Conduct user research and use data to design accessible, high-quality digital experiences for diverse audiences including patients, carers, donors, and volunteers.
• Performance optimisation: Use analytics and user feedback to monitor KPIs (e.g. engagement, conversion, donation growth), optimise journeys, and deliver measurable outcomes.
• Lead through collaboration: Build strong relationships with stakeholders across Fundraising, Retail, Marketing, and Technology, balancing user needs, business objectives, and technical feasibility.

Key Criteria:

• Proven experience managing digital products end-to-end within a product-led environment.
• Experience delivering digital outcomes within retail and/or fundraising products; charity sector experience desirable.
• Strong understanding of UX, accessibility, and digital product design, with hands-on experience across the product lifecycle.
• Experience using analytics and insights to inform decisions and optimise performance.
• Experience working in Agile environments, managing backlogs and delivering through cross-functional teams.
• Strong stakeholder management and communication skills, with the ability to influence across complex environments.
• Ability to prioritise competing demands and manage multiple workstreams effectively.
• Awareness of digital trends and opportunities to continuously improve products and services.

Please see the full job description.

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 12 June 2026. We encourage early applications as we may close the job advert sooner once we receive a sufficient number of applications.

Salary: £36,900 – 41,000 (plus £3,500 London Weighting if applicable)

Contract: Permanent, full-time (35 hours per week)

Based: Home-based with occasional travel to London or hybrid work in the Embassy Gardens Office in London.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

The purpose of the job is to play a key role in delivering CIHT’s digital communications activity, with a particular focus on website editorial, content creation and social media.
The postholder will be responsible for planning, writing, editing and publishing high quality web first content, managing CIHT’s day to day website content and generating engaging social media content that supports CIHT’s strategic priorities, membership objectives and public profile. This is a hands on delivery role working closely with colleagues across the organisation and contributing to wider communications activity as required. 

We’re looking for a creative, detail-driven communicator to lead day-to-day website content and deliver engaging digital communications across web and social channels.

What you’ll do

• Manage and publish content across the CIHT website (news, blogs, events)
• Create compelling content for social media and campaigns
• Plan and deliver content through editorial calendars
• Work with colleagues across CIHT to bring stories and activity to life
• Use insight to improve content reach and engagement

About you

• Strong writing and editing skills
• Experience managing website content (CMS - Umbraco)
• Confident creating content for digital and social channels
• Organised, proactive and able to manage multiple deadlines

Why join us?

• Nationally respected professional body
• Collaborative, supportive team
• Opportunities to grow your digital content career
• Strong commitment to EDI and member impact

How to apply

To apply, please click the Apply button to view the full Job Description and application page. Please submit your CV together with a cover letter (maximum one page) outlining:

1. Why you are interested in this role and working at CIHT

Please tell us what attracted you to this opportunity and what interests you about CIHT and our work.

2. Your relevant experience and skills

Please highlight examples of experience relevant to the role, particularly in:

• writing and editing digital content
• managing website content using a CMS
• creating content for social media
• managing multiple priorities and deadlines

3. What you would bring to the role

Please include anything else you feel is relevant, such as experience with SEO, accessibility, analytics, membership/charity organisations, or your approach to inclusive communications.

Post summary

This is an exciting senior position for an exceptional digital communications manager who wants to work for a high-impact campaigning NGO. In this role, you’ll have the opportunity to lead and grow the digital channels of one of the UK’s leading rights NGOs. We’re looking for someone with a vision to help take our digital reach to the next level, whilst respecting supporters’ privacy.

Big Brother Watch is a leading voice in the UK protecting privacy and free speech, and has a strong track record of successful campaigns that defend civil liberties in the UK. In this role, you’ll work closely with the Director and Head of Advocacy to build campaigns that respond to pressing threats to our freedoms. You’ll devise strategies to run successful digital campaigns including mass mobilisation; you’ll curate the supporter journey for our network of 100,000 email subscribers; you’ll manage and produce highly engaging content including long and short form videos and graphics for our social media channels; and you’ll lead our digital fundraising.

About you

The right candidate will have strong experience in a similar role and a proven track record in social media management, content/video production and digital fundraising.

You’ll have experience working across a range of digital channels, including social media and video, website CMS, and email marketing platforms such as MailChimp. We are looking for someone who will diligently uphold our brand identity and voice; who is self-motivated, resourceful, and a proactive team player. You will be flexible, able to work under pressure and thrive managing a busy and sometimes competing workload.

If this sounds like you, and you’re passionate and committed to Big Brother Watch’s mission (this is essential), we’d like to hear from you.

This is a broad role and you may not have experience in every area listed, but if you are a creative, digital-first communicator who is eager to grow and make an impact contact us.

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of seven full-time staff and five volunteers.

Person specification

• Passion for Big Brother Watch’s mission

• Experience of managing website CMS, basic HTML

• Experience in developing and managing newsletter strategy to drive engagement and support campaign goals

• Strong understanding of social media, particularly X, Instagram, YouTube, and TikTok, including best practice and trends

• Strong working knowledge of Adobe Creative Suite, particularly Premiere Pro, Photoshop, InDesign, and After Effects

• Hands-on experience shooting video content for campaigns or social media

• Experience of producing impactful copy for campaigns, including on sensitive and nuanced issues

• Demonstrable experience using digital skills for campaigns and/or fundraising

• Good understanding of the political climate

• Ability to translate technical information into easy to understand persuasive content and create engaging messaging for a variety of audiences across multiple digital channels

• Ability to monitor trends and identify creative opportunities that support campaign objectives

• Ability to monitor, analyse and report on performance data

• Strong organisational skills with ability to manage multiple projects and deadlines

• Friendly, positive and adaptable team player

Desirable:

• 5+ years experience in digital campaigns, marketing or communications

• Educated to degree level in a relevant field.

• Interest in free and open source software

Job description

Key responsibilities

General

• Devise and ensure delivery of Big Brother Watch’s digital strategy & communications calendar, encompassing social media, website, and email, working closely with the Head of Advocacy

• Line manage and support staff within the digital communications team, including performance management and professional development

• Develop packages of digital and physical campaign resources to a high standard

• Monitor trends, sector standards and contribute ideas on new digital initiatives

• Designing templates for our briefings and bespoke report templates

Website

• Drive recruitment of supporters and grow fundraising

• Help maintain and develop the Big Brother Watch website structure, content and SEO

• Create, upload and edit content (including images and video), work with HTML

• Work with colleagues to ensure all content is kept up-to-date.

Email

• Manage the newsletter schedule and mailouts, and other supporter journey engagement

• Ensure best practice in email content, testing, delivery and response rates

• Ensure the highest standard of data protection regarding our databases

• Drive recruitment of subscribers

Social media

• Manage and publish content on Big Brother Watch’s social media platforms and demonstrate growth in outreach

• Lead the development and ideation of new social media content

• Create and edit videos and graphics

Media

• Reposting spokepersons’ appearances in broadcast, online and print media via our digital channels

• General media monitoring of relevant news & press opportunities

• Contributing to press strategies

• Potential requirement to be on 24 hour call for media enquiries – this is on a rota system.

Charity People is delighted to be partnering with the Association of Anaesthetists to recruit for the organisation's interim Digital Project Manager. For over 90 years, the Association of Anaesthetists have set standards, shared knowledge, and supported thousands of people.

With over 10,000 members, the organisation represents the life-changing, life-saving profession of anaesthesia worldwide. Its mission is to safeguard patients by educating, supporting and inspiring every anaesthetist throughout their career, enabling them to provide the best care in every healthcare setting.
 

Interim Digital Project Manager
Contract: Full time, 18-month fixed term contract
Salary: £45,077 per annum
Location: Hybrid role between home and London office, with ideally two days per week in the London office
Closing date for applications: 9am on Monday 15th June
Interviews: week commencing 22nd June

The interim Digital Project Manager will be responsible for planning, coordinating, and delivering a portfolio of digital and systems projects across the Association. This role encompasses hands-on management of multiple projects ensuring that key systems such as website, HR, finance, customer relationship management (CRM) and learning platforms are effectively implemented, integrated and optimised to support the Association's strategic objectives.

The post holder will work across internal teams and with external suppliers to ensure that projects are planned, coordinated, delivered on schedule and within budget. This is a wonderful opportunity to play a key role within an organisation that delivers vital service to anaesthetists worldwide.
 

Core responsibilities within your role will be:

• Manage the end-to-end delivery of the website redesign project, including planning, governance, supplier management, and delivery against timelines and budget
• Develop test scripts and manage the end-to-end user acceptance testing cycles
• Communicate with all stakeholders in a timely and clear manner and provide status reports and updates as required

• Work with the educational events team to deliver a tender process for a new learning management system (LMS), including requirements gathering, supplier evaluation and selection
• Plan and coordinate the implementation of the selected LMS, liaising with other teams to ensure seamless integration to the CRM and website
• Manage any data migration to the new system

• Work with the Finance team to review and identify areas for improvement on the effectiveness of current core finance system
• Identify opportunities for automation and process efficiency and integration between systems to reduce duplication and manual processes
• Support the selection and implementation of any solutions identified
• Provide project management support to other teams as needed for other IT projects
• Identify opportunities to streamline current workflows and improve user experience across systems
• Manage relationships with external suppliers and implementation partners, ensuring quality delivery and value for money
• Oversee ongoing external supplier engagement and performance

We'd love to hear from individuals with the following core skills and experience:

• Proven experience delivering complex digital or systems transformation projects on time and on budget
• Strong project management experience, including managing multiple workstreams simultaneously
• Experience of project reporting, risk and budget management
• Experience of delivering website redesign and content management system projects
• Experience managing third-party suppliers and procurement processes, including tenders
• Demonstrable experience of developing user testing scripts and managing cycles of user acceptance training
• Strong understanding of digital systems, integrations, and business process improvement
• Demonstrable ability to work across business functions, with excellent stakeholder management, negotiation and communication skills
• Ability to translate business requirements into clear specifications and practical, deliverable solutions
• Analytical mindset with the ability to use data to inform decisions and measure impact
• Knowledge of finance systems and automation tools or HR systems
• Experience working with customer relationship management systems (ideally Microsoft Dynamics)
• Experience improving data quality, reporting, and data governance

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by applying to this job. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

CHA is recruiting an experienced and values-driven Chief Operating Officer to lead our central operations and support the delivery of high-quality housing and care services.

As COO, you will provide strategic and operational leadership across residential and sheltered services along with the finance, estates, HR, and other central services—driving performance, ensuring compliance, and enabling sustainable growth. You will work closely with the CEO and Board while leading a diverse team of senior leaders.

Key responsibilities include:

• Leading delivery of organisational strategy and continuous improvement
• Managing central teams and driving high performance
• Overseeing financial planning, budgeting, and resource management
• Ensuring compliance, risk management, and governance
• Leading estates strategy, capital projects, and IT/digital development

About you:

• Proven senior leadership experience (housing, social care, or related sectors)
• Strong financial, operational, and people management skills
• Inspiring leader with a collaborative and solution-focused approach

Additional requirement:
Due to our Christian ethos and heritage, there is an occupational requirement for the post holder to have a personal Christian faith.

Doing Good Recruitment is pleased to be partnering with Shell Foundation on the appointment of a Digital Communications Manager.

We are seeking an exceptional individual to lead the planning, delivery, and optimisation of digital communications across the organisation. This position is offered on a permanent basis, with a hybrid working pattern.

About Us

Since our inception 25 years ago, Shell Foundation has worked to alleviate poverty across Africa and Asia. We have played a critical role in advancing the energy access sector and are now focused on scaling its impact.

Our objective is to enable tens of millions of people to raise their incomes while lowering emissions by 2032. We achieve this by fostering innovation and scaling technologies that increase incomes.

The Role

We’re looking for a Digital Communications Manager to lead the creation and delivery of compelling, high-quality digital content to our global audiences.

This is a varied, hands-on role that plays a key part in strengthening the Foundation’s digital presence and ensuring communications are engaging, consistent, and aligned with organisational priorities. You will work closely with the Head of Communications & Advocacy and colleagues across the organisation to manage our digital platforms, oversee content production, and deliver effective, audience-focused communications.

Your work will span website and CMS management, social media and email campaigns, design, multimedia content development, and digital analytics—ensuring that content is impactful, channels are effectively managed, and performance is continuously improved.

It will be essential for you to play a central role in using data and insights to refine content and targeting strategies, ensuring digital communications support partnership development, influence key stakeholders, and enhance the Foundation’s overall visibility and impact.

This role is well suited to someone who is a self-starter, operates comfortably at both a strategic and delivery level, works across multiple areas, and thrives on collaborating with stakeholders.

About You

The successful candidate will be a highly organised, proactive, and detail-oriented digital communications professional with a track record of managing digital content, platforms, and campaigns at an organisational level. You will bring a structured approach to your work, with the ability to manage multiple priorities, channels, and stakeholders comfortably.

Technically savvy, you will thrive in using data and insights to inform decisions and improve digital engagement, alongside your accomplished content creation skills. These include experience producing visual and multimedia content, as well as excellent writing, editing, and proofreading abilities.

The ideal candidate will have experience in corporate communications within the business community, development finance sector, or a similar environment that requires delivering high-quality communications to a diverse range of global audiences.

A CIPR Specialist Diploma (Digital Communications), or equivalent, is desirable but not essential.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full job description, and learn how to submit your application.

Our Commitment to Equity, Diversity and Inclusion

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.

Global Digital Fundraising and Engagement Coordinator

Remote from the UK

Starting salary for this position is £35,604 per annum (plus contributory pension)

 

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

 

About the role:

You will join our Global Fundraising department to help us grow our income across digital channels, enabling us to reach more people affected by landmines and conflict around the world. You will drive the delivery of MAG’s digital fundraising, campaigns, and engagement activity to raise vital funds and ensure an inspiring supporter experience for our donors in the UK and US. You will take responsibility for audience growth across social and search campaigns, developing and delivering compelling content to drive action and engagement. You will strive to improve and optimise our digital activity, taking a data-driven approach to inform and implement recommendations to improve our engagement across all channels. This is a growing and high-priority area at MAG, with the ability to make a real impression on our digital engagement and contribute to our overall impact.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

 

About you:

You will be a fundraising professional with experience running digital campaigns and raising income through digital channels that expand reach, impact and income. You will be self-motivated, creative and have the ability to manage and produce digital content which drives action, while using the latest trends and developments in social media to engage with audiences. You will have excellent digital skills and the ability to build, monitor, and analyse complex data and translate this into actionable recommendations. You will have experience managing and growing online communities, including experience using a website CMS and email platforms. You will be personable and approachable, able to build relationships across all levels of the organisation as well as with external agencies and suppliers.

We’re looking for someone with:

· Experience running engagement campaigns to raise income through digital channels.

· Experience using data to analyse and optimise fundraising campaigns.

· Experience working with a website CMS and email platform.

 

Benefits and Further Information:

• Salary: £35,604 per annum and this increases with service.

• Pension: MAG has a salary sacrifice group personal pension plan in place, and matches employee’s contributions up to 5%.

• Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. Annual Leave starts at five weeks each year and increases with service to six weeks.  We also offer paid sick leave, and the amount of the entitlement increases with service. Once you’ve been with MAG for two years, you’re entitled to 13 weeks. MAG also has policies on compassionate leave, flexible working and family leave, including maternity, paternity, adoption and surrogacy leave.

• Insurance: MAG provides personal accident insurance and life assurance to all staff, as well as medical and repatriation insurance for any period spent overseas whilst working for MAG.

• Professional Subscriptions: MAG will pay for the cost of your annual subscription/membership fee for one professional body in certain circumstances.

• Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.

This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role.

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner email us at recruitment [@] maginternational [.] org for further guidance. 

HOW TO APPLY

Please apply by submitting an application detailing your suitability for the role through the link below before the closing date of 31st May 2026.

Product Lead – HOSTHub  

(Operational Product Delivery) 

Reports to: Operations Director (Head of Delivery) 
Contract: 1.0 FTE (Temp to Perm) 
Location: Remote (UK or International) 

Role Purpose 

The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform. 

HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions. 

While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities. 

The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions. 

Core Responsibilities 

1. Product Problem Identification and Prioritisation 

Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows. 

Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact. 

Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs. 

Translate operational challenges into clear, well-defined product requirements that are actionable for development teams. 

Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development. 

2. Sprint Management and Delivery Execution 

Own the end-to-end delivery of the product, managing fortnightly sprint cycles. 

Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery. 

Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews. 

Validate completed work against real user workflows before release to ensure quality and usability. 

Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed. 

Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities. 

3. User Engagement and Feedback Loops 

Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders). 

Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used. 

Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs. 

Ensure user insights consistently inform backlog prioritisation and shape sprint scope. 

Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics. 

4. Cross-Team Operational Alignment 

Act as the central point of coordination across product, delivery teams, and external developers. 

Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building. 

Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements. 

Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working. 

5. Development Oversight  

Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly. 

Ensure all development outputs are practical, functional, and aligned with real operational needs. 

Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions. 

Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact. 

6. Data, Workflow, and System Effectiveness 

Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements. 

Identify and implement opportunities to automate key workflows, reducing manual effort across teams. 

Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations. 

Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use. 

7. Risk, Compliance, and System Integrity 

Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk. 

Prioritise data protection, security, and system reliability as core product considerations. 

Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice. 

Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through. 

8. Contribution to Product Direction 

Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system. 

Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities. 

Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users. 

Key Relationships 

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead. 

External: Developers, technical providers, hosted partners, funders. 

Performance Indicators 

Reliable delivery against sprint commitments, with a clear connection to resolved operational issues. 

Reduction in recurring user-reported problems across key workflows. 

Demonstrable improvements in system usability and efficiency for internal teams and hosted partners. 

A well-maintained backlog with clear, transparent prioritisation rationale. 

Strong alignment between platform functionality and operational delivery needs. 

Timely identification and effective resolution of system risks and critical defects. 

Required Experience 

5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution. 

Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements. 

Strong track record of identifying user needs and translating them into effective product solutions. 

Experience working with complex operational systems involving multiple user groups and workflows. 

Ability to operate effectively in environments with evolving and loosely defined requirements. 

Comfortable working across technical and non-technical teams, acting as a practical bridge between them. 

Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools) 

Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility. 

Clear, structured communication style, enabling effective coordination and delivery clarity across teams. 

We’re looking for a hands-on and adaptable IT professional who combines strong technical expertise with a commitment to social impact. This role blends operational IT leadership with vocational training support.

You will take ownership of technical quality across our charitable refurbishment programme while working alongside teaching staff to support vulnerable adults in developing practical industry standard IT skills. Your contribution will directly support our mission to reduce the digital divide and create pathways into employment through technology.

Key Responsibilities

1. Refurbishment, Training & Technical Quality

• Act as the technical lead for all refurbished devices, ensuring consistently high standards for resale or donation
• Support teachers in delivering hands-on training, guiding learners through disassembly, diagnostics, repair, and software installation
• Carry out final quality control checks before devices enter the sales or donation pipeline
• Identify faults early and ensure devices are fully functional to minimise post-sale issues
• Evaluate incoming donations from corporate partners to determine refurbishment viability and processing requirements.
• Manage software installation and licensing (Windows/Office) across refurbished and internal machines

2. eCommerce & Sales Support

· Work closely with the Multi-Channel Sales Executive to support online sales activity

• Provide accurate technical specifications and condition assessments for listings
• Advise on pricing based on performance, battery health, and hardware configuration
• Help identify which devices are suitable for eBay versus community distribution
• Liaise with donor should there be any technical issues with devices
• Develop and implement ‘after-sales’ support for sold and donated devices.

 

3. Systems, Data & Infrastructure

• Oversee secure data wiping processes, ensuring full compliance with GDPR and data protection standards
• Manage the flow of devices through our CRM and inventory systems from donation to final use
• Maintain internal IT infrastructure, including network (Unifi Wi-Fi, LAN/WAN), patch panels, and server environment (IIS)
• Support hardware and systems including AWS environment, desktops, CCTV and display equipment
• Manage user accounts, backups, and disaster recovery processes to ensure continuity
• Provide general internal IT support across our systems

What We’re Looking For

Technical Skills & Experience

• Strong hands-on experience with Hardware to include laptops, desktops, tablets and smartphone hardware repair, diagnostics, and refurbishment
• Experience managing small networks (Unifi, LAN/WAN, patch panels)
• Familiarity with server environments and server management (IIS, SQL), CRM systems, and business tools such as Xero
• Solid understanding of data security, GDPR, and secure data sanitisation
• Comfortable managing both infrastructure and day-to-day IT support

Soft Skills

• Patient and approachable, with the ability to support individuals in a learning environment
• Able to explain technical concepts in a clear, simple way 
• Practical problem-solver with a hands-on mindset within the charity

Personal Attributes

• Proactive and self-sufficient – takes ownership of technical standards and systems
• Strong attention to detail, particularly around quality control and data security
• Positive, supportive, and a team player
• Motivated by social impact, sustainability, and community development

About The Role

Every day at Alzheimer’s Society, people affected by dementia come to us for support, information and hope. A carer looking for advice late at night. A family trying to understand a diagnosis. A supporter wanting to fund change. Digital plays a huge part in helping people find what they need, when they need it most.

We’re looking for a Digital Campaigns and Optimisation Manager to help shape those experiences.

This role is about making our digital channels feel clear, accessible and human. You’ll help create better online journeys across campaigns, content and platforms, making it easier for people to access support, connect with our work and take action.

You’ll work closely with colleagues across fundraising, marketing and digital, bringing together creativity, insight and empathy to improve how we engage with people online. Whether you’re designing a website journey, improving campaign performance or using data to spot opportunities, your work will help create digital experiences that genuinely make a difference.
We’re looking for someone who shares our values. Someone who cares about inclusion, believes in working together and wants to use digital to create positive change for people affected by dementia.

What you’ll do
You’ll help bring our digital activity to life, making sure the experiences we create are useful, engaging and easy to access for everyone.
In this role, you will:

- Deliver and improve digital campaigns, content and user journeys across our platforms, including the Society’s main website and fundraising platforms.
- Use insight, feedback and testing to understand what people need and improve their online experience.
- Work with teams across the organisation to support campaigns and digital projects from idea through to delivery.
- Use tools like Google Analytics 4 to track performance, spot opportunities and guide decisions.
- Help make sure our digital content is accessible, inclusive and user focused.
- Support a culture of continuous improvement, collaboration and learning within the team.

No two days will look the same. One day you might be improving a donation journey to help raise vital funds. The next, you could be helping make support content easier for someone with dementia or their family to find and understand.

About you
You’re someone who cares about creating digital experiences that work well for real people. You enjoy solving problems, improving journeys and working with others to make things better.

- Improving digital content, websites or user journeys to help people find what they need and take action.
- Supporting or managing people as part of a positive and collaborative team.
- Using CMS platforms such as Drupal, WordPress, Umbraco or similar systems to manage website content.
- Working in agile or flexible ways, with the ability to adapt and keep improving things over time.
- Using data and tools like Google Analytics 4 to understand what’s working well and where digital experiences can be improved.

You’ll also bring strong communication and organisational skills, an understanding of accessible and inclusive digital content, and a genuine passion for creating great online experiences.

At Alzheimer’s Society, you’ll be part of a team that is determined to make a difference where it matters most.

Interviews are provisionally scheduled to take place on the week commencing 22nd June via MS Teams.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

We are looking for a Digital Engagement Manager, who will be in charge of leading the planning and delivery of Battersea’s digital communications across email, SMS, and online review websites, ensuring communications are supporter centric and channel agnostic, with the goal of supporting income generation and long-term supporter loyalty.

The Digital Engagement Manager will also project manage key updates and improvements to marketing technology systems and supporting processes, alongside the crucial development of the organisation-wide data strategy.

The successful candidate will demonstrate:

• Significant experience delivering email and/or CRM marketing strategies in a B2C environment, within a high-profile or innovative brand.
• Strong track record of implementing, evaluating and optimising highly effective email and SMS campaigns which have driven conversion, engagement and income generating capacity of an organisation.
• Significant experience leading the use of marketing automation programmes to deliver complex, cross-channel journeys for supporters.
• Experience working with cross-disciplinary teams to ensure alignment across a variety of channels and touchpoints.
• Experience leading a high-performing team of subject matter experts and specialists.
• Experience translating large data sets into actionable insights and supporter-centric optimisations which drive loyalty, engagement or impact.

Our Marketing and Communications Team

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date:

Wednesday, 3rd June 2026, 11.59pm - All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First round (via MS Teams) - w/c 8th June 2026

Second round (in person) - w/c 15th June 2026

For more information about the role, please download our Recruitment pack from our Careers website.