Fundraising insights manager jobs

CRM Manager

Make systems work smarter. Make impact go further.

At Rethink Mental Illness, we believe everyone severely affected by mental illness deserves a better quality of life. Behind every service we deliver and every supporter we engage is the data, systems and insight that power our work.

The Business Improvement & Technology directorate was formed in January 2026, bringing together Technology & Business Systems with Compliance, Quality, Audit and PMO. This new directorate has an exciting purpose to drive real, meaningful change across the organisation. It will play a key role in improving how we work, maintaining compliance, shaping and strengthening our technology, systems, and data to deliver quality services, demonstrate our impact and enable strategic planning & delivery.

We’re looking for a CRM Manager to lead and evolve our Dynamics 365 CRM platforms—ensuring they are efficient, user-friendly and ready to support our future ambitions.

This is a pivotal role where you’ll combine technical expertise, leadership and stakeholder collaboration to drive real organisational impact.

What you’ll be doing

You’ll take ownership of our CRM ecosystem and help shape how we use data and systems across the organisation.

In this role, you will:

• Lead the management, optimisation and development of our Dynamics 365 CRM platforms
• Act as a trusted partner to stakeholders, understanding needs and translating them into effective solutions
• Drive improvements to processes, customer journeys, reporting and data capture 
• Manage and develop a team of CRM specialists, supporting a high-performing and collaborative culture 
• Oversee CRM projects, upgrades and enhancements, ensuring robust testing and delivery
• Champion data quality, governance and compliance, including GDPR and best practice
• Work across teams to ensure CRM supports service delivery, fundraising, marketing and compliance
• Collaborate with external partners to deliver value and innovation 

What you’ll bring

We’re looking for someone who combines strong technical expertise with people leadership and a passion for continuous improvement.

You will have:

• Proven experience managing CRM systems (ideally Dynamics 365 / Power Platform) in a complex environment
• Experience leading CRM projects, enhancements and system development 
• Strong understanding of data management, integrations and compliance
• The ability to work with and influence stakeholders at all levels 
• Experience managing or mentoring teams or specialists
• Excellent problem-solving and communication skills

Bonus if you have:

• Experience in the charity or fundraising sector
• Knowledge of platforms like JustGiving, Enthuse or Eventbrite
• Familiarity with Agile/SCRUM methodologies

Why join Rethink Mental Illness?

You’ll be part of a team that is transforming how technology and data support our mission.

We are committed to:

• Connecting – Working together and supporting each other
• Being accountable – Delivering on what we promise
• Respecting everyone – Ensuring every voice counts
• Evolving – Continuously improving how we work
• Driving success – Delivering results that matter 

Most importantly, you’ll contribute to meaningful work that directly improves the lives of people affected by mental illness.

Ready to make a difference?

If you’re passionate about using CRM and data to drive real-world impact—and want to lead systems that support life-changing services—we’d love to hear from you

We are recruiting for an immediate temporary Events Fundrasier , supporting a social welfare charity on their challenge event programme. Need have worked on challenge events programmes , supporter journeys and logistics Immediate start.

Fully in the office with some flexibility , need drivers licence as office is based in Kent

The Role
Leading logistics and delivering of Challenge events coming up , a golf day in September, a third part theatre event in August and organising a 5K family fun
Responsible for delivering exceptional and memorable experiences for supporters taking on fundraising challenges, ensuring they feel inspired, confident, and supported throughout their journey.
Updating the CRM
Running reports
General Events support

The Candidate
Experienced Events Fundrasier
Worked on Challenge events and mass participation events
Expereince of Third Party events
Strong evens logistics
Supporter Journeys and stewardship
Project management skills, including ability to work across multiple projects simultaneously. Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines.
Ability to interpret and analyse data and use insight to improve performance

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Head of Development Operations
London School of Hygiene & Tropical Medicine
Location: London, UK 
Salary: £53,317 - £61,034 pa plus benefits

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities.  Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.

Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and  community of over 30,000 alumni in over 180 countries around the world. 

As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.

As our Head of Development Operations, you will report to the Director of Development & Alumni Relations and bring first-class knowledge and experience of best practice and strategy in fundraising operations.  As an outstanding operator, with a proven track record of developing and implementing critical support functions for a successful Development team, you will thrive within a busy environment and enjoy leading a people or teams. You work well with fundraising and engagement colleagues, and enjoy the collaborative process of turning a strategy into reality.  Key to your success in this role is the practical and consultative approach you will bring, along with your ability to think laterally and creatively to achieve the Department’s and School’s goals.

If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you.  We are partnering with Richmond Associates on this campaign.  To view the information pack for this role please visit their website to download a detailed information pack and to arrange a confidential discussion with Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.

Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026

Job Title: New Business Manager
Reporting To: Head of Corporate Partnerships
Manages: New Business Officer
Location: Remote (Occasional travel to Leicester Office & other UK locations as necessary)
Contract: Permanent
Salary: £37,286 - £43,466 (appointments are typically made at the lower end of the salary range)
Hours: Full time (36 hours per week, flexible).

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

We’re looking for a proactive and driven New Business Manager to grow our corporate partnerships and generate new income for Home-Start UK, helping us support more families across the UK. This role also includes line management responsibility for the New Business Officer.

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

While our impact is delivered locally through this network, this role focuses on securing and growing partnerships at a national level for Home-Start UK.

Every day, families face challenges that can feel overwhelming. By building strong partnerships with companies, we can reach more families, earlier, and make a lasting difference.

This is an exciting time to join as we grow our corporate partnerships and invest in new opportunities to increase our impact.

You’ll lead relationships from first contact through to securing agreements, working closely with colleagues across Home-Start UK. You’ll also draw on insight from our network of local services to shape compelling partnership opportunities and clearly demonstrate impact.

We’ve recently worked with a consultancy to develop a refreshed approach to corporate fundraising, and this role will play a key part in bringing that to life. You’ll have the opportunity to shape and lead our new business approach—helping to re-energise how we identify opportunities, engage partners, and grow income.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If this sounds like your kind of opportunity, then we want to hear from you!

The closing date for applications is Friday 19th June at 4pm.
First stage interviews will take place virtually on week commencing 29th June.
Second stage interviews will take place virtually on week commencing 6th July.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

No agencies please.

• Do you want to do work that really matters? Help us end avoidable blindness
• Part time: Fixed term: 3- 6months 3 days a week, role is based London (Flexible work from home arrangements available)
• Closing Date: 30 June 2026

ABOUT THE FRED HOLLOWS FOUNDATION

The Fred Hollows Foundation is an international development organisation working to prevent blindness and restore sight. We continue to carry on the legacy of Professor Fred Hollows, who believed every person had the right to quality eye care, no matter where they live. The Foundation is known around the world as an organisation that works with purpose and determination. With a reputation for excellence, we are well known for making change happen.

The Foundation has grown to work in more than 25+ countries throughout Africa, South Asia, Southeast Asia, the Middle East and the Pacific, as well as Australia. The Foundation has restored sight to more than 3 million people worldwide. We have an ambitious five-year strategic plan that aims to take us even closer to realising our vision of a world in which no person is needlessly blind, or vision impaired and Indigenous Australians exercise their right to sight and good health. 

THE OPPORTUNITY

The Philanthropy and Partnerships Coordinator support the development and progression of philanthropy and partnership activity across trusts & foundations, corporate partners, and high‑value philanthropic audiences in the UK. The role is focused on coordination, preparation, prospects research, and pipeline support, enabling effective relationship management and timely progression of opportunities.

KEY RESPONSIBILITIES

• Coordinate and support a targeted portfolio of trusts & foundations, corporate, and philanthropic prospects, assisting with qualification, cultivation, and stewardship activity.
• Support the preparation and submission of trusts & foundations applications, including coordinating inputs, drafting supporting materials, and managing timelines and follow‑up.
• Support donor and partner engagement through effective briefing, scheduling, meeting preparation, follow‑up, and moves management.
• Act as a coordination point between UK, Global Philanthropy, Programs, and Business Development teams to align inputs, streamline processes, and reduce bottlenecks.
• Maintain accurate and up‑to‑date CRM and pipeline records, ensuring donor intelligence, engagement activity, and stage progression are consistently recorded.
• Supporting prospect research and developing profiles when required.
• Support reporting and insight generation, including pipeline tracking, income forecasting inputs, and progress summaries to inform prioritisation and decision‑making 

WHAT YOU’LL NEED TO SUCCEED

• Experience supporting or coordinating fundraising, philanthropy, or relationship-based income generation within a charity or comparable environment.
• Strong organisational and planning skills, with the ability to manage multiple priorities and deadlines.
• Ability to analyse and interpret information and data to support decision-making and insight.
• Excellent written and verbal communication skills, with experience preparing professional-level briefs and materials.
• Strong collaborative skills and the ability to work effectively across teams and stakeholder groups.
• Exposure to fundraising, particularly in major gifts, trusts and foundations, and/or corporate partnerships.
• Understanding of data protection regulations (e.g. GDPR) and their application in donor management.
• Experience supporting donor stewardship activities and relationship management processes.
• Familiarity with working in an international or not-for-profit environment

How we recognise your contribution

Through our internal programs and employee benefits we aim to create an environment where you will feel supported and empowered.  Whether your focus is on continuous learning, professional development or finding an environment which enables you to thrive while balancing family or personal commitments, we have a range of programs in place to support you.

APPLICATIONS

Please apply directly using the "Apply" button. Your application should include a CV and, preferably, a cover letter that outlines your interest in the role and addresses the key criteria listed in the “Key Responsibilities”, and “What you need to succeed” sections of the advertisement.

Applications Close:30 June 2026

The Fred Hollows Foundation is committed to protecting the rights of children and community partners in all areas where we work. Applicants are advised that The Foundation reserves the right to conduct police checks, and other screening procedures to ensure we maintain and promote a child safe environment, as well as to protect The Foundations reputation and values. In addition, The Foundation reserves the right to verify qualifications and credentials of applicants as part of our recruitment and screening processes.

Please be advised:

1. Fred Hollows Foundation will never ask for a fee during any stage of the recruitment process.
2. All active roles are advertised directly on our website here.
3. Please note we will not be accepting CVs via agencies for this role.

At More Partnership, we are fundraising consultants – and more. We support organisations of all sizes, across education, health, arts and culture, charities, international development and beyond, on every step of their philanthropic journey. That means helping leadership, fundraisers and other professionals to understand the opportunity, set direction, tell their story, or review performance. We believe great partnerships lead to life-changing outcomes, so we go beyond what's expected of us to help organisations realise their vision. At the end of a project, our clients tell us they have more confidence, momentum, and a clear way forward.

We are partners in purpose, and since April 2020, equal owners of our firm. Every team member has an equal vote on key strategic decisions, a share in our success, and a responsibility to drive us forward. We are a virtual firm, networked across Europe, America, Africa, Australasia, and beyond, with a head office in Scotland. We currently have 22 employees and an active community of 15 associates, enabled by an internal team covering business development, finance, operations, and IT.

We now seek to appoint new Consulting Partners at our most senior level to join our employee-owned firm and help shape the next phase of our growth and impact. This is an opportunity for experienced and credible leaders to bring their expertise into a consultancy environment that combines strategic thinking, practical delivery and deep client partnership.

Working alongside colleagues across our community, Consulting Partners will operate as trusted advisors to senior leaders within complex institutions, contributing to high-value client work while also helping to generate new opportunities and strengthen the firm’s long-term success. Alongside client delivery, all Partners play an active role in the leadership, culture and development of More Partnership, contributing to the shared responsibility and sense of ownership that defines our community.

The successful candidates will bring significant experience within fundraising, advancement or related strategic leadership roles, alongside the judgement, credibility and intellectual flexibility to operate effectively across a wide range of client contexts. You will demonstrate strong commercial awareness and relationship-building skills, with the ability to develop trusted partnerships that lead naturally to meaningful work and long-term impact. You will combine strategic insight with a practical, grounded approach, communicating complex ideas with clarity and confidence while remaining collaborative, curious and values-led in the way you work. Above all, you will be motivated by the opportunity to help ambitious organisations achieve meaningful change, while contributing actively to a purpose-driven, employee-owned firm committed to advancing great ambitions.

This role is available full-time, but we welcome applications from those who would prefer to work part-time – at a minimum of 0.6FTE based on the requirements of the role. We are open to candidates from a range of professional backgrounds who can demonstrate the capabilities and mindset needed to drive More’s success.

Our most senior Consulting Partners are currently paid from £100k to £125k, dependent on experience and potential for high performance. 

We actively encourage applications from groups currently underrepresented in our community.

The deadline for applications is 5pm on Weds 17th June

Information about how we process the personal data of those who contact us about this opportunity is contained in the application pack.

£42,750 - £50,250 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

It’s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity’s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK’s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions – Account Development and Business Development.

What the job involves

As Business Development Manager (Health), you’ll direct identifying and securing high-value partnerships within the health and pharmaceutical sectors, helping to generate meaningful income and impact. This is a hands-on role where you’ll use your sector knowledge and commercial insight to build and manage a targeted pipeline, developing tailored, high-value propositions and leading opportunities from initial engagement through to agreement.

Working closely with colleagues across Fundraising, Research, Health Services, Equity and Improvement (HSEI) and the Leadership Team, you’ll turn existing relationships and networks into strong, value-aligned partnerships. You’ll take a proactive approach to stakeholder engagement, using insight and influence to create opportunities and drive new business.

You’ll be responsible for managing your pipeline effectively, tracking performance and balancing shorter-term delivery with longer-term growth. Alongside this, you’ll act as a health sector specialist within the team, bringing insight, credibility and up-to-date knowledge to strengthen our approach.

Collaboration is key, and you’ll work across teams to ensure partnerships are set up for long-term success, with smooth handovers and clear alignment. Success in the role will be measured through income secured, pipeline strength and the quality and impact of the partnerships you build.

What we want from you

We’re looking for a Business Development Manager who brings both commercial insight and a genuine passion for making a difference in the health space. You’ll have built your career in business development, sales or high-value fundraising, ideally within health or pharmaceutical settings, and will be able to point to examples where you’ve successfully secured significant partnerships or commercial agreements.

You’ll be comfortable shaping compelling, high-value funding propositions that resonate with partners, and you’ll have a strong understanding of how the health sector works in practice, including decision-making processes and the wider regulatory landscape. Just as important is your ability to build and maintain trusted relationships. You’ll feel comfortable engaging with senior stakeholders, bringing credibility, professionalism and a collaborative approach to every interaction.

We’d especially love to hear from you if you’ve worked within healthcare, life sciences or pharmaceutical organisations, or if you have experience building partnerships in a charity or purpose-led environment. An understanding of areas such as ESG, research or impact-led partnerships would also be a real advantage, particularly in helping us grow meaningful and sustainable collaborations.

Above all, you’ll be someone who combines commercial thinking with a values-driven approach, and who’s motivated by the opportunity to create partnerships that deliver real impact.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by clicking on the apply button.

The closing date is Sunday 21st June 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 6th July 2026. We’re expecting the interviews for this role to be a two stage process, first stage interviews will be held online and second stage in person at our London Bridge office w/c Monday 13th July 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Your mission

You’ll help make sure our Salesforce CRM and Marketing Cloud tools are well-maintained, accurate and easy for teams to use, so that they can run better campaigns and make confident, data-led decisions.

Your profile

Responsibilities

CRM

• Championing our team goal of maintaining a secure, clean, accurate and up-to-date database by data cleansing, encouraging best practice and understanding around the Salesforce org, to allow for data-driven decisions in the broader team. 
• Contributing to and developing written guidelines, retrieving and preparing data for upload through Data Loader, using Excel tools and functions to manipulate data (especially Vlookup, but also conditional highlighting, filters, formatting etc.). 
• Supporting ~60 internal users with day-to-day bespoke services including reporting, creating and editing list views, maintaining page layouts and best practices, all managed through cases and assigned to you by team needs. 
• Actively participating in projects, including owning tasks, critical thinking and inputting into project conversations, and liaising with stakeholders to suggest solutions. 
• Run training sessions for staff, from Salesforce basics to more advances and bespoke functionality. Frequently improve and monitor training materials to increase efficiency and adoption. 
• Using Form Assembly to create and manage forms, ensuring accurate data collection and entry into Salesforce and independently handling error messages coming in as a part of a rota (after training).
• Using Jira to proactively create and track work
• Work closely with Third Party support providers to progress work. This could be Partner consultancies, Salesforce Support, or other Products in use within the Org. 
• Working within the Salesforce NPSP data model, ensuring accurate management of constituents, relationships, and donations.

Marketing Cloud 

• This role will support our use of Marketing Cloud Engagement, alongside the CRM team and Partner organisations.  This will include:
• Supporting the use and development of Salesforce Marketing Cloud Engagement, including managing data extensions, contact segmentation, and audience creation to support targeted campaigns.
• Ensuring data quality and compliance within Marketing Cloud by maintaining accurate subscriber data, managing preferences, and supporting GDPR best practices.
• Collaborating with stakeholders to translate campaign requirements into technical builds, including personalisation, dynamic content, and automation.
• Monitoring campaign performance through reports and analytics, providing insights and recommendations to improve engagement and effectiveness.
• Supporting integration and data flow between Salesforce CRM and Marketing Cloud, troubleshooting issues and ensuring consistency across platforms.
• Contributing to documentation and best practice guidelines for Marketing Cloud usage, including campaign processes, naming conventions, and data management standards.
• Assisting with user support and training related to Marketing Cloud functionality, helping team members adopt tools and improve campaign execution.

Experience

Required experience

• Certified Salesforce Platform Administrator (previously Salesforce Administrator)
• At least two years experience working in Salesforce Administration
• Experience translating user requirements into technical solutions

Desirable experience

• Non-Profit Success Pack knowledge
• FormAssembly
• FinDock
• Jira
• MoveData
• Marketing Cloud Engagement 
• Experience working in the Non-Profit Sector

Soft skills

• Ability to curate and create effective training materials
• Ability to communicate effectively with various stakeholders both written and verbally in both group and one-to-one settings

Other stuff

• Projects and training are a great way for us to explore ideas, level up our skills and deliver work that supports CALM to achieve its mission.
• Everyone at CALM will spend time learning, collaborating with other teams and getting stuck in. Sometimes this will mean stretching out of your core responsibilities.

Why work for us?
Reports to: Senior Salesforce Administrator - Lee Baker-Harris
Contract: 12 month fixed term contract
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

A work environment that values creativity, personal growth and collaboration.

Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early.

About us

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. 

We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.

INDIVIDUAL GIVING OFFICER

Ready to build something meaningful from the ground up?
Greyhound Trust is looking for an ambitious Individual Giving Officer to shape and grow our individual giving programme – helping us reach more supporters and transform the lives of retired racing greyhounds across the UK.

This is a rare opportunity to take ownership in a newly created role, where your ideas, energy and insight will directly influence how we raise vital income and deepen supporter relationships.

What you’ll do:

• Deliver engaging multi-channel fundraising campaigns and appeals
• Grow supporter relationships across regular giving and donor journeys
• Use data and insight to drive income, engagement and retention
• Work collaboratively across a close-knit, purpose-driven team

We’d love to hear from you if you:

• Have experience in individual giving or fundraising
• Are hands-on, proactive and full of ideas
• Enjoy combining creativity with data-driven decision making
• Want to see the real-world impact of your work

Why join us?

• Be part of a trusted charity rehoming thousands of greyhounds each year 
• Shape a key income stream from the ground up
• Work in a collaborative, supportive team where your voice matters
• Make a tangible difference to animal welfare every day

If you’re looking for a role where you can make your mark and build something that lasts, we’d love to hear from you.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, Senior Consultant via the Charisma Charity Recruitment website.

• Closing date for applications: 30th June 2026

Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline. 

• Client Interviews: rolling 

Are you a digital product leader who enjoys balancing strategy with delivery, user needs with organisational priorities, and long-term vision with day-to-day execution?
 

Great Ormond Street Hospital Charity is looking for a Senior Website Manager to lead the evolution of one of our most important digital products. Our website is much more than a website - it is where supporters discover our work, fundraisers find inspiration, donors take action, and people learn about the difference their support makes to seriously ill children and their families.

This is a high-profile role sitting within our Performance Marketing and Digital Engagement team, with responsibility for shaping the future of the charity’s digital experience. We’re looking for someone who can think strategically about where we need to go, while also being comfortable rolling up their sleeves to help make it happen.
 

You’ll lead the website product roadmap, drive continuous improvement across supporter journeys and work across a wide range of teams including Fundraising, Marketing, Communications, Technology, Data and external partners. Success in this role comes from being able to flex between strategic planning, stakeholder management, product ownership, user experience, optimisation and delivery.

No two days are likely to look the same. One day you might be facilitating roadmap discussions with senior stakeholders, the next analysing user behaviour, shaping an SEO strategy, reviewing backlog priorities with developers or testing new approaches to improve conversion and supporter engagement.
 

We’re looking for someone who enjoys bringing people together around a shared vision, navigating complexity and making confident decisions based on evidence, user needs and organisational priorities. Someone who can challenge constructively, build consensus and help teams focus on what will create the greatest value for our supporters and the organisation.
 

Salary

The salary for this role is £51,000 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Note – this job is known internally as Senior Product Manager – Website. 

Key Responsibilities

• Lead the strategic vision, roadmap and ongoing development of the charity website, ensuring it supports supporter needs, fundraising objectives and organisational priorities.
• Own the website product backlog, balancing long-term improvements, business priorities, technical considerations and user experience enhancements.
• Work closely with Technology teams, developers, analysts, content specialists and external partners to scope, prioritise and deliver digital improvements through agile ways of working.
• Champion a user-centred approach, using insight, research, testing and data to improve supporter journeys and digital experiences.
• Lead website optimisation activity, including experimentation, A/B testing, user research and conversion improvement initiatives.
• Drive the GOSH’s SEO strategy, ensuring content and technical improvements support sustainable growth and discoverability.
• Build strong relationships across Fundraising, Communications, Marketing and Technology teams, helping align priorities and bring stakeholders together around shared goals.
• Translate organisational needs and supporter insight into clear product outcomes, user stories and prioritised delivery plans.
• Manage website performance, governance, accessibility and compliance, ensuring the platform remains secure, effective and fit for purpose.
• Lead and develop a small team while building digital capability across the organisation through guidance, training and best practice.

Skills, Knowledge and Expertise

• Significant experience managing websites, digital products or digital platforms in a complex environment.
• Strong product management experience, including roadmap development, backlog management and prioritisation.
• Experience working across multiple teams and stakeholder groups, with excellent relationship-building and influencing skills.
• Strong understanding of user-centred design, digital optimisation and supporter or customer journey development.
• Experience using analytics, user research and insight to inform decisions and improve performance.
• Strong SEO knowledge and experience developing strategies that drive growth and visibility.
• Experience working with software engineers, technology teams and external suppliers to deliver digital products and improvements.
• Ability to move comfortably between strategic thinking and hands-on delivery, adapting to changing priorities and organisational needs.
• Strong communication skills, with the ability to translate complex information for technical and non-technical audiences.
• Experience leading and developing teams, creating a collaborative and high-performing environment.

This is a varied and high-impact role where you’ll help shape how people experience GOSH Charity online—from the first moment they discover us to the actions they take to support seriously ill children and their families.
 

You’ll have the opportunity to influence strategy, lead digital transformation, improve supporter experiences and work with a wide range of talented colleagues across the organisation. If you enjoy solving problems, bringing people together and creating digital experiences that make a difference, we’d love to hear from you.

We’re looking for an experienced project manager to lead our most significant, "high-reward" strategic initiatives. These are the projects that change the way we operate as an organisation. 

This isn't just about moving cards on a Trello board; it’s about interpersonal leadership. You will be leading cross-functional teams of people who don't report to you, requiring a masterclass in "soft power," diplomacy, and drive. You’ll also be our lead on high-level procurement, negotiating contracts with external partners and ensuring our technologists deliver exactly what the charity needs. 

You will provide the professional framework and leadership necessary to move projects from conception to completion. You will act as the "bridge" between our strategic goals and operational reality, ensuring that every project delivers maximum value to the families we serve and the donors who support us.

Key Responsibilities:

Project Leadership & Governance

• End-to-End Delivery: Own the project lifecycle for high-stakes initiatives, applying Prince 2 principles to ensure projects are delivered on time, within scope, and to budget.
• Strategic Risk Management: Identify potential "roadblocks"—whether cultural, financial, or technical—and develop robust mitigation plans to keep the organisation protected.
• Outcome Focus: Ensure that project success is measured not just by "completion," but by the long-term positive impact on the charity’s efficiency and mission.
• Budgetary Oversight: Manage project budgets effectively, ensuring financial transparency and value for money in a charity context.

Collaboration & "Soft Power" Leadership

• Matrix Management: Lead multi-disciplinary project teams (Fundraising, Marketing, Operations, etc.) where you do not have direct line-management authority. You will be an expert at building rapport and securing commitment from busy colleagues.
• Stakeholder Influence: Work closely with the Senior Leadership Team and departmental managers to maintain alignment and navigate competing priorities.
• Change Management: Recognise that new systems or processes require a shift in culture. You will lead the "people" side of change, ensuring staff are supported and engaged throughout the transition.

External Partnerships & Resource Management

• Strategic Procurement: Lead the selection and onboarding of external service providers or consultants. This includes defining requirements, evaluating tenders, and conducting high-level contract negotiations.
• Vendor Accountability: Act as the primary point of contact for external partners, ensuring they meet their contractual obligations and provide value for money.
• Expert Liaison: Work confidently with subject-matter experts (SMEs)—whether they are technologists, legal consultants, or financial experts. You will translate complex "expert-speak" into clear, actionable insights for the wider team.

3. The Working Environment

Our projects often involve updating the "engine room" of the charity. While this is not an IT role, you will frequently lead projects involving:

• Complex software integrations (CRM, Finance, and Web/Digital).
• Data-driven transformations to improve fundraising and marketing.
• Operational process re-engineering to improve service delivery to families.

Person Specification

Essential:

• Prince 2 Practitioner (or equivalent project management framework)
• Significant experience leading cross-functional projects in a mid-to-large organisation
• Proven ability to influence and lead teams without direct line authority
• Demonstrable experience in contract negotiation, budgeting, and procurement
• Ability to communicate complex concepts clearly to diverse audiences
• Ability to remain calm and focused when leading high-pressure, time-sensitive projects
• Ability to take a pragmatic approach, knowing when to stick to the "rulebook" and when to adapt your approach to suit the charity’s unique culture
• Ability to think critically, not being fazed by technical jargon or expert complexity; you ask the right questions to get to the heart of a challenge

Desirable:

• Experience in organisational design or change management
• Experience managing high-value capital expenditure
• Experience presenting at a board or executive level
• Experience in the charity or non-profit sector

Additional Information:

Due to the nature of the role and the organisation, we believe that this post is subject to an occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 of the Equality Act 2010. The role holder will additionally need to confirm that they affirm the Statement of Faith of Care for the Family.

Terms and Conditions:

This is a full-time, permanent position. The salary will be up to £39,500 per annum, depending upon experience.

This position is 37 hours per week.

The position is offered subject to the satisfactory completion of a three-month probationary period.

Holiday entitlement is five weeks per annum, rising to six weeks after two years’ continuous service, plus statutory holidays.

CFF operates a group personal pension scheme and will contribute to an employee’s plan, within the scheme, a monthly payment equivalent to 10% of their gross monthly salary once conditions for entry to the scheme have been met.

The Data Management and Insight Officer will support the day-to-day management of White Ribbon’s data systems, including CRM (Zoho Bigin) and email marketing processes, website data capture, reporting and audience journeys. The role will help ensure that data is accurate, joined up, compliant and useful, enabling teams across the organisation to better understand audiences, improve engagement, evidence impact and make informed decisions.

Key responsibilities

Data management and quality

• Manage and maintain organisational data, ensuring records are accurate, consistent, up to date and fit for purpose.
• Carry out regular data cleaning, including removing duplicates and improving the quality and completeness of records.
• Help to develop and embed clear processes for data entry, data storage, data management and reporting.
• Support colleagues to use agreed systems, templates and processes consistently.
• Identify gaps, issues or risks in current data processes and recommend practical improvements.
• Ensure that personal and sensitive data is handled securely and in line with GDPR, confidentiality requirements and internal policies.

CRM, systems and data flows

• Carry out he day-to-day management and development of White Ribbon’s CRM system, currently Zoho Bigin and any future CRM platforms.
• Map and monitor key data flows between systems, including Zoho Bigin, Mailchimp, Squarespace and other relevant platforms.
• Ensure that data pathways between systems are working effectively, including between Zoho Bigin and Mailchimp.
• Work with colleagues to improve how data is captured, stored, transferred and reported across platforms.
• Support the management of mailing lists, audience records, campaign data and supporter information.
• Work with system providers or external support where required to resolve issues and improve processes.

 Email marketing, audience journeys and segmentation

• Support the management of audience journeys, working with relevant teams to ensure the right emails are going out to the right audiences at the right time.
• Help to ensure that data is collected consistently through audience journeys, forms, campaigns and website activity.
• Support colleagues to understand and improve audience segmentation, including Ambassadors, Champions, Accredited Organisations, supporters, partners and other key audiences.
• Use data to help identify trends, engagement patterns, gaps and opportunities across different audience groups.
• Support the use of Mailchimp or other mailing systems, including audience management, reporting and data quality.

Website and Promise page administration

• Administer and support the data processes linked to the White Ribbon Promise page on the website.
• Ensure that Promise data is captured, stored, monitored and reported accurately.
• Work with the Communications Manager and relevant colleagues to improve the Promise user journey and related data collection.
• Support reporting on Promise activity, website forms and other key digital engagement points.

Reporting, insight and analytics

• Produce regular reports and dashboards for trustees, managers and staff.
• Run reports that support organisational planning, communications, fundraising, campaigns, accreditation, training and engagement activity.
• Use data to identify trends, risks, gaps and opportunities.
• Present findings clearly and accessibly for colleagues with different levels of confidence using data.
• Analyse CRM and enquiry data to identify trends, conversion rates, pipeline performance and opportunities to improve engagement.
• Support the use of Google Analytics to understand website performance, audience behaviour and campaign effectiveness.
• Help colleagues use data to make informed decisions and improve activity across the organisation.

Surveys, monitoring and evaluation

• Support the development of practical monitoring and evaluation systems across the organisation.
• Help to collect, collate, analyse and interpret survey data, including surveys for Ambassadors, Champions and other key audiences.
• Draw out clear findings and recommendations from survey data and feedback.
• Support the collection of evidence, statistics, case studies and learning for reports, funders, trustees and organisational planning.
• Help White Ribbon better understand the impact and reach of its work through clear, consistent and meaningful data.

Organisational support

• Work collaboratively with colleagues across the organisation to understand their data needs and support better use of systems.
• Provide guidance and support to staff on data processes, reporting and audience management.
• Contribute to a culture where data is used confidently, ethically and effectively.
• Keep up to date with relevant developments in CRM, data management, charity insight, digital analytics and data protection.
• Undertake any other duties reasonably required by the Communications Manager that are consistent with the level and purpose of the role.

Note: this is a new role and the job description may change as the role develops.

Stories and Communications Manager
Based: Rowcroft Hospice, Ella's Gardens, Avenue Road, Torquay, TQ2 5LS
Hours: Full-Time, 37.5 Hours per week
Contract: Permanent
Salary: £41,000 to £43,000 per annum, depending on experience

“See every day the impact your exceptional communications can make – putting patients and their families at the heart of our story, inspiring support, and driving understanding of the vital need for fairly funded end-of-life care.”

Make your work count!

Could you be our next Stories and Communications Manager?

If you want to feel personal fulfilment from a career with real meaning, consider Rowcroft Hospice. We offer purposeful work in a uniquely progressive environment. 

What you’ll bring

You will be an exceptional storyteller with significant experience in communications, PR, journalism or content creation.

To be successful in this role you will need:

• Outstanding writing, editing and storytelling skills.
• Experience creating content across digital, print and media channels.
• Strong understanding of communications planning, audience engagement and brand management.
• Experience producing video and multimedia content.
• Excellent stakeholder management and relationship-building skills.
• The ability to communicate complex or sensitive information with empathy, tact and professionalism.
• Strong project management skills and the ability to manage multiple priorities.
• Confidence working collaboratively across teams and influencing colleagues at all levels.
• Personal resilience, emotional maturity and sound professional judgement.

You will be driven by our cause and motivated by the opportunity to help more people support Rowcroft and understand the importance of hospice care.

No two days are ever the same. One day you might be gathering a patient story, the next planning a fundraising campaign, writing for Hospice Matters or supporting senior colleagues with a media enquiry.

What’s in it for you?

You will be supported and encouraged to innovate and to try new things. Our scope of work and our confident organisational vision creates opportunities for progress and development. Most importantly, you'll join a team of talented, passionate and supportive colleagues who care deeply about what they do and the people they do it for.

You will see the impact of your work every day and know that your skills are helping local families during some of the most difficult times in their lives.

As a manager you will be expected and supported to take part in the Leadership and Management training programme offered by Rowcroft.

Working at Rowcroft Hospice

Rowcroft Hospice is an independent charity that provides comfort, support and specialist care to over 2,000 patients and their loved ones across South Devon each year. Our Vision is to make every day the best day possible for patients, and those closest to them, living with life-limiting illnesses in South Devon.

If you want to feel personal fulfilment from a career with real meaning, consider Rowcroft Hospice.

Closing date: 11:59pm, Monday 22 June 2026
Interview date: 1st stage w/c 29 June 2026, 2nd stage w/c 6 July

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

No agencies please.

Role Overview:
The Talent Set are delighted to partner with a leading charity organisation on a fantastic Individual Giving Officer role. This position offers an exciting opportunity to manage multi-channel campaigns, support supporter engagement, and contribute to vital income generation efforts.

Key Responsibilities:

• Manage and deliver individual giving campaigns across online and offline channels, including direct mail, email, telemarketing, face-to-face, and digital acquisition.
• Support the planning, execution, and analysis of campaigns to meet income and expenditure targets.
• Collaborate with internal teams and external agencies to ensure timely and compliant campaign delivery.
• Maintain supporter relationships through quality communication, including thanking donors effectively.
• Contribute to the development of long-term donor strategies, using data insights to inform efforts.
• Assist with reporting, monitoring campaign performance, and supporting upcoming projects such as supporter journeys and appeals.
• Ensure all campaign activity aligns with organisational guidelines and best practices, including compliance and branding standards.

Person Specification:

• Proven experience in managing multi-channel direct marketing campaigns, particularly offline channels such as direct mail.
• Strong project management and organisational skills, with the ability to handle multiple campaigns simultaneously.
• Effective written and verbal communication skills, with attention to detail in copywriting and proof-reading.
• Knowledge of data analysis and reporting tools to interpret campaign performance.
• Experience working with external suppliers and managing budgets.
• Comfortable working within a team-oriented, collaborative environment and able to adapt to a busy workload.
• A proactive approach, with the confidence to take the initiative and prioritise tasks effectively.
• Empathy and commitment to the organisation’s mission, with an understanding of supporter care principles.

What’s on Offer:

• Salary: £33,000- £34,000
• Location: Hybrid with 1-2 days per month in the office in Surrey
• Contract: Full time, permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.