Head of information systems jobs in Central london, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Good financial management is key to our operational success and enables us to facilitate our vital work. The Finance Manager ensures the smooth, accurate, and compliant day-to-day financial operations of Prison Fellowship (PF). Overseeing transactional processing, payroll, and local group accounting, while supporting the Head of Finance with management accounts and year-end audit preparation, this role is pivotal in enabling PF to deliver our mission and meet strategic objectives.
Either full or part accounting qualifications and experience of Sage50 cloud book-keeping is preferred, as is a working knowledge of MS Office systems. Above all, we are looking for a capable, proactive individual who sees their work as vital to PF's broader strategy, with a genuine passion to support our mission through excellent financial management.
PF is a Christian organisation.
About The Role
The Senior Safeguarding Officer plays a vital role in strengthening safeguarding practice across Place2Be, a leading children’s mental health charity. Working closely with the Head and Deputy Head of Safeguarding, you will help ensure the organisation meets its safeguarding responsibilities for children and vulnerable adults by enhancing training, embedding robust policies, and improving systems and practice across staff, volunteers, and partner schools.
This hands-on and collaborative role combines operational safeguarding oversight, training delivery, and service development, offering the opportunity to influence organisational practice, support multi-agency working, and contribute to better outcomes for children and young people.
We are looking for someone who has managerial experience and safeguarding experience within an education setting.
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
Please note that this is a maternity cover role from1st October 2026 to 30th November 2027 (14 months).
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 12 July 2026
1st Interview date: 30 July 2026 in person interviews in our London Office
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
If you have any questions about the scheme, or require any adjustments to help you complete an application then please contact the recruitment team.
We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
we believe every child should have easy access to mental health support whenever they need it.
The client requests no contact from agencies or media sales.
About the role:
This is a chance to help turn potential into possibility for people who have too often been locked out of opportunity.
At Single Homeless Project (SHP), we know that rebuilding a life is about more than housing. It is also about confidence, connection, skills, purpose and access to the right opportunities at the right time. Our Achieving Potential programme supports people across SHP to access learning, volunteering, training, education and employment, and this role will help strengthen and grow that offer so it is more connected, visible and accessible.
As Project Coordinator, you will coordinate the day-to-day delivery of the programme, keeping activity planned, information up to date and communication clear across teams, participants, volunteers and partners. You will help maintain the programme prospectus, manage enquiries, track engagement and outcomes, and support participants to move between opportunities in a way that feels joined up and meaningful. You will also help build relationships with colleges, employers, training providers and community organisations, opening up new routes for people to build skills, confidence and independence.
This is a brilliant opportunity for someone who enjoys making things happen, bringing structure to growing work, and creating the systems and relationships that help good ideas become real, lasting opportunities for people. At SHP, you will be supported to grow in the role through regular supervision, access to learning and development, and opportunities to build your skills in programme coordination, partnership working, impact reporting and inclusive service delivery.
Hybrid working for the role means 3 days in our SHP offices and services with opportunity to work from home around this.
About you:
- You are a natural organiser who loves turning ideas into clear plans, smooth systems and meaningful activity that people can actually access.
- You build trust easily, bringing warmth, curiosity and respect to your work with clients, colleagues, volunteers and partners.
- You believe people’s futures should not be limited by homelessness, trauma or disadvantage, and you bring creativity and care to helping people move towards their goals.
- You are confident keeping things on track, whether that means managing information, coordinating schedules, communicating clearly or spotting practical ways to improve how things work.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 12th July at midnight
Interview date: Wednesday 22nd July at SHP Head Office in Kings Cross
Please note there will be a second stage interview for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Good Law project’s (GLP) legal team has a busy workload advising GLP as a party, funder and campaigner in respect of the broad range of legal proceedings in which it is involved, as well as acting on the record in a subset of those proceedings. The current team includes four senior solicitors, two subject matter experts and a trainee. We are seeking to hire a solicitor to round out the team.
CULTURE & CHARACTER
This role requires a value-driven lawyer who is genuinely excited about using the law to make a real-world difference. Thriving in a passionate, non-corporate environment where legal strategy goes hand-in-hand with public campaigns, they are a supportive, proactive, and adaptable team player. They are rolling up their sleeves to help senior colleagues on high-profile public law cases, confidently running their own matters, while bringing a collaborative spirit. They combine sharp technical skills and a meticulous eye for detail with a friendly, relationship-first approach, working seamlessly with clients, external counsel, and campaign teams to drive positive social change together.
What we're looking for
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Excellent technical lawyer, ideally with one to three years post qualification experience as a solicitor or barrister in England and Wales (legal experience prior to training and qualification, e.g. as a paralegal, may also be taken into account), with experience in the conduct and processes of civil litigation, ideally including public law matters
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Interest in social change and how the law can be used to deliver it, willingness to facilitate campaigning on legal cases and embrace GLP as a campaigning organisation
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Strong team player with the ability to use initiative and problem solve, both when assisting senior lawyers and when conducting own matters
What we do
Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account and fight for a fairer, greener future. We take on the cases and campaigns where we’ll have the biggest impact, even when the odds are stacked against us. We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan. We get a positive outcome in more than two thirds of our cases – either a straightforward or a partial legal win. But whether we win or lose in court, we always fight to make positive change. See our website for more about what we do
Key Details
Salary: £52,000 - 57,000 per annum (dependent on PQE) with generous benefits including 25 days annual holiday plus public holidays, private medical insurance, life assurance, non-contributory pension scheme (employer contributions are based on your salary between £6,240 and £50,270 per year, not your total pay), salary sacrifice options for Electric Vehicle and Bikes, Cycle to Work scheme
Hours: 35 per week over 5 days
Contract type: 12-month Fixed Term
Location: Hybrid working with an expectation to attend our office in central London a minimum of 2/3 days per week
Our attached job pack includes the full job description, personal specification, interview dates and Good Law Project's values. Alternatively, click "Redirect to recruiter" to view the job pack on our website.
How to Apply
To apply for this role, click on "Redirect to recruiter" to be redirected to our website where you will be asked to complete an online application form and upload your CV
Contact
If you have any questions about this role, please email the contact details in the job pack below. Or click "Redirect to recruiter" to view our contact details on our website
We hold power to account and fight for a fairer, greener future
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This is a critical and influential role at Independent Age, reporting to the Head of Governance. The post holder will provide high-quality support across a broad and impactful portfolio, including risk management, procurement and contracts, governance, safeguarding and business continuity, helping to build a culture where accountability, learning and continuous improvement drive meaningful change.
Working closely with senior leaders and the Board, you will play an important role in enabling effective and confident decision-making across every level of the charity. This is an opportunity to contribute across a wide range of areas and to see the direct impact of your work on how the organisation functions and delivers its mission.
We are looking for someone with a genuine passion for risk management, alongside a strong understanding of not-for-profit governance best practice. You will also bring experience in at least one of the following areas: procurement, contracts management, third party contract risk, business continuity planning, policy management or safeguarding.
You will be an excellent communicator, confident working with senior stakeholders, with strong attention to detail and a proactive, can-do approach. Above all, you will take pride in getting things done efficiently and to a high standard and be motivated by the opportunity to work for a values-led organisation making a meaningful difference to older people.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
If your experience doesn’t align perfectly with all of the above criteria but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, our office has many inclusive features, and there is no dress code.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all, but if you need a different form of flexibility, we are always happy to talk flexible working. Those contracted to work in the office are required to attend the office a minimum of 4 days per month. This role supports Board and committee meetings which may be held online or in the office, meaning availability to support with this is required.
You can find out more about what it’s like to work at Independent Age on the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be carried out for the successful candidate.
Closing Date: Tuesday 14 July, 23:59
1st Interview Dates: Tuesday 21 and Wednesday 22 July, online via Microsoft Teams
2nd Interview Dates: Wednesday 29 July, in person at our London Office (Avonmore Road)
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
- Operational Systems
- Governance
- Compliance
- Finance and Growth
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
- Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
- Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
- Provide expert advice on finance, operations, commercial performance and organisational risk
- Lead organisational planning, business continuity, and operational resilience
- Foster a culture of continuous improvement, accountability and inclusion
Finance, Commercial & Sustainability
- Lead financial strategy, planning and performance, ensuring long-term sustainability
- Oversee budgeting, forecasting, cashflow and financial controls
- Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
- Support funding growth through strong financial insight and business case development
- Ensure robust financial governance, audit and compliance
Operations & Infrastructure
- Lead and strengthen operational functions including HR, IT, governance and administration
- Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
- Oversee procurement, contracts, facilities, and organisational compliance
- Drive innovation and value for money across operations
People & Culture
- Champion a positive, inclusive and high-performing organisational culture
- Oversee HR strategy, workforce planning and leadership development
- Ensure compliance with employment law and best practice
- Promote wellbeing, engagement and organisational effectiveness
Digital & Technology
- Provide strategic oversight of IT, data and digital development
- Ensure systems are secure, resilient and aligned to organisational needs
- Leverage data and technology to improve insight, decision-making and organisational impact
Governance, Risk & Compliance
- Ensure effective governance frameworks, risk management and regulatory compliance
- Support the CEO and Board with high-quality reporting and strategic insight
- Lead safeguarding, data protection and organisational risk strategy
- Drive a strong culture of accountability and ethical practice
Leadership & Management
- Lead and develop a small senior team across finance, HR and IT
- Build capability, strengthen performance, and embed a collaborative culture
- Model Cerebra’s values and leadership behaviours
Key Attributes
- Strategic and commercially minded leader with strong operational delivery experience
- Strong financial leadership and business acumen
- Proven track record of driving income growth, sustainability and organisational performance
- Skilled in governance, risk and stakeholder engagement
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
About the role
As a first line IT support engineer, you’ll play a vital role in supporting our staff across the UK, acting as the first point of contact for all IT-related queries and incidents. You’ll deliver outstanding customer service while resolving issues across a wide range of technologies including Microsoft 365, Windows, macOS, Active Directory, Azure, mobile device platforms, and video conferencing tools.
You’ll manage, triage and escalate service tickets, assist with onboarding and offboarding staff, provide remote and in-person support, and maintain up-to-date documentation and asset records. You'll also have the opportunity to support our key events, liaise with third-party suppliers, and contribute to improving our internal IT processes.
This is a hands-on and varied role ideal for someone early in their IT career who thrives in a dynamic environment and is looking to build both their technical and customer service experience.
About you
You’ll have demonstrable IT knowledge, with the ability to resolve incidents efficiently while providing high-quality user support. You’ll have a working knowledge of supporting Microsoft 365 applications, Windows and Mac operating systems, Active Directory, and remote support tools.
Your excellent communication and interpersonal skills will help you explain technical concepts to non-technical users and deliver clear, professional written communication in tickets, guides, and user documentation. You’ll be organised and proactive, with a logical approach to troubleshooting and a commitment to continuous improvement.
You’ll also be comfortable working both independently and as part of a team, with a willingness to travel to other offices or events occasionally and to adapt to changing priorities.
If you’re looking to shape how IT services support our charity’s vital work, we’d love to hear from you.
Job description and benefits
The job description [DC1] and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£26,99 to £28,000 per annum London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Thursday 2 July 2026 9 am
Interview date week commencing 6 July 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
At RSBC, we believe every blind young person should have the opportunity to live life without limits. We support young people to develop the confidence and skills they need to reach their full potential. Our work is driven by our core values: trust, energy, ambition and motivation.
About the role
We are looking for a highly organised and proactive Business and Operations Officer to support the smooth running of our College in a term time only role.
This is a varied and rewarding role where you will play a key part in student admissions, staff onboarding and day-to-day operations. You’ll be responsible for maintaining accurate student data through our MIS system, coordinating processes, and supporting colleagues across the College.
Working closely with the Vice Principal and Head of Business and Operations, you’ll help ensure our systems, processes and administration are efficient, accurate and impactful.
This role would suit someone who thrives in a busy environment, enjoys working with data and systems, and wants to use their skills to make a meaningful difference.
Key responsibilities
- Support student admissions, including coordinating assessments and preparing documentation
- Maintain and manage student records using the College MIS system
- Coordinate student onboarding and induction processes
- Provide administrative support for staff onboarding processes
- Act as a key point of contact for MIS systems, including supporting and training colleagues
- Produce reports, surveys and documentation for leadership and governance
- Support operational activities including facilities, health & safety and contracts
- Assist with financial administration including costings and reconciliations
- Take accurate minutes and support internal and external meetings
About you
You will bring:
- Degree (or Level 6) in Business, Finance, Mathematics or related numerical/operational discipline.
- Excellent organisational skills and attention to detail
- Strong written and verbal communication skills
- Confidence working with systems, data and Microsoft Office
- The ability to manage a varied workload and meet deadlines
- A proactive, solutions-focused approach
- Strong interpersonal skills and the ability to build relationships
Desirable:
- Experience in an education, charity or administrative setting
- Experience using MIS or database systems
- Interest in supporting young people with additional needs
Why join us?
- Flexible working arrangements
- A supportive, values-driven organisation with real social impact
- The opportunity to contribute to life-changing work for blind and vision-impaired young people
- Employee Assistance Programme
- Perkbox benefits platform
- 3% employer pension contribution
To be there for blind children and their families with specialist support throughout their journey.
The client requests no contact from agencies or media sales.
We have an opportunity for an experienced and motivated leader to join our Service Improvement & Transformation team. As a Programme Lead – Integrated Support, you will lead the development and delivery of integrated support models for people living with Motor Neurone Disease (MND).
As a Programme Lead, you bring expertise in project governance, stakeholder engagement and service improvement. You are confident managing risk, budgets and performance, and skilled at turning strategy into delivery. This Programme Lead role will see you coordinate interconnected projects, drive collaboration and ensure consistent, high-quality delivery across an ambitious programme.
This is a pivotal role at the heart of national transformation, where you will drive innovative approaches to service design, strengthen partnerships across health and care systems, and ensure that people affected by MND receive high-quality, coordinated support wherever they live.
Key Responsibilities
- Lead the planning and delivery of the Programme Lead – Integrated Support portfolio
- Coordinate seven connected workstreams, ensuring alignment and quality
- Develop and manage programme frameworks, governance and reporting
- Drive progress across projects, managing risk and dependencies
- Work with senior stakeholders to shape and deliver strategic priorities
- Oversee timelines, budgets and outcomes across all activity
- Promote inclusive collaboration with colleagues, volunteers and communities
- Use data and insight to track performance and embed improvement
About You
- Proven experience as a Programme Lead or within a similar role
- Strong project and programme leadership across multiple initiatives
- Formal project management qualification (PRINCE2, APM or Agile)
- Experience in service improvement and quality improvement methods
- Strong stakeholder engagement, including senior leaders
- Skilled in risk management, planning and delivery within budget
- Analytical thinking with the ability to translate insight into action
- Experience within health, charity or service-led organisations
- Knowledge of integrated service delivery approaches
- Experience developing sustainable programme frameworks
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
This is a home-based role with travel requirements across England, Wales and Northern Ireland.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.
About the role:
Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose
Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.
With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.
This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.
- A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
- A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
- A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
- You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
- You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.
Why join us?
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
- Flexible working hours to balance home and working life.
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
- Time off in Lieu.
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
- Access to the Blue Light Card Scheme, and other rewards and discounts.
- Bike to work, season ticket loan and payroll giving schemes.
- A recommend a friend recruitment bonus scheme.
- Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page.
More information about us and our recruitment process can be found in our online Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Apply now:
To apply please send your CV and Covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
For a full job description and person specification please visit our website
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.
We’re currently looking to welcome a Finance Manager to our team.
The role
The Finance Manager leads on the operational management of the finance function to ensure there are robust financial controls, effective reporting and efficient day-to-day financial operations across the organisation, including our ancillary charities and literary estates. The postholder is expected to foster excellent working relationships across the organisation with all staff, member volunteers, senior colleagues, board members and charity trustees.
Reporting directly to the Chief Operations Officer, the Finance Manager has significant responsibility for:
· Management accounts and reporting
· Budgeting and forecasting
· Cashflow oversight
· Audit and compliance
· Financial controls and process improvement
· Operational financial analysis
Responsibilities
Day-to-day financial management
- Manage the day-to-day finances for the organisation. Ensuring all aspects of the financial systems are accurate and kept updated including banking and sales and purchase ledgers.
- Manage the finances for our 14 charities. Ensure all aspects of the financial systems are kept updated.
- Undertake monthly reconciliations ensuring all transactions are properly and efficiently recorded.
- Prepare quarterly VAT returns for the organisation including the partial VAT exemption calculation.
- Oversee the management and appropriate allocation of any restricted funds for the charities ensuring that monies are allocated as per donor wishes or grant specifications.
- Prepare any ad hoc budget request and figures for other departments or the management.
- Regularly review and maintain financial policies and procedures.
- Support with funding bids and reports for donors and grant-making bodies.
Budget process management
- Work closely with the Chief Operating Officer on preparing the annual budgets for the organisation and our ancillary charities.
- Prepare quarterly figures for review, explaining any variation from budgeted figures.
- Monitor the actual spend against budgets for all the charities.
· Ensure adequate cash flow to meet the needs of the organisation and our charities in consultation with the Chief Operating Officer and Head of Charities.
- Work closely with all Departmental Heads to ensure they fully understand their budgets and ongoing organisational performance against budget.
Statutory reporting
- Assist the Chief Operating Officer with the preparation of the organisation’s accounts.
- One of the main points of liaison with the external auditors, ensuring all supporting papers are collated for an efficient and effective annual audit to take place.
- Maintain fixed asset register and inventory of all equipment contracts and agreements.
- Ensure adequate controls are in place to safeguard the financial assets of the organisation.
- Lead on preparing all our charity accounts.
- Assist the COO to ensure the organisation and its ancillary charities are compliant with statutory bodies and external institutions including:
o Companies House
o Certification office
o Charity Commission
o HMRC
o All banks and payment processors
Financial risk management
- Work with the Chief Operating Officer to ensure that the appropriate processes are in place for the long-term financial viability of the organisation.
- Develop, update and produce long-term cashflow forecasts for both the organisation and our ancillary charities.
· Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels.
Governance support to the Finance Sub-Committee and Charity Trustees
- Assist in the preparation of all associated papers and minutes for the Finance Sub- Committee.
- Assist the Chief Operating Officer in preparing papers for Board and Charity Trustees.
The duties above outline the broad areas of responsibility. The SoA reserves the right to vary these duties to suit the requirements of the business.
Person specification
Essential
- Minimum part-qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the organisation.
· Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases.
- Experience of using Sage 50 Cloud Accounts.
- Significant experience and confidence in managing a full range of finance operations in a small or medium sized organisation in the not-for-profit sector.
- Confident presenting financial information to non-financial audiences.
- Demonstrates excellent attention to detail, organisation and communication skills.
· Resilience in working under pressure, ability, and willingness to both give and take constructive feedback.
· Bring ideas for improvements and is open and honest in all communications where relevant and appropriate.
- Ability to work with the Chief Operating Officer to develop the formulation of long-term financial plans and strategies for the society and its ancillary charities.
Desirable Skills
· Specialist knowledge of Charities, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience.
· Experience of working for a trade onion or a membership organisation.
· Tax and charities law, including a good understanding of partially exempt VAT status.
What we offer
As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental, and financial wellbeing. We are a London Living Wage and a Disability Confident – Committed employer.
Benefits include:
- Competitive salary
- Cycle-to-work scheme.
- Death-in-service benefit (8 x salary)
- Employee assistance programme
- Flexible, hybrid working practices.
- Family-friendly, disability-confident inclusive culture
- Generous annual leave, including all bank holidays.
- Salary exchange pension scheme
- Interest-free annual travel card loan
- *Office closure over Christmas
- Private healthcare
*Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, colleagues take these days from their annual leave allowance.
As an employer, we nurture a working environment in which staff can grow and develop. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices.
Inclusion, diversity, and representation are at the core of our values, and we work to tackle structural discrimination and prejudice. Part of this commitment means that we are looking to increase diversity in our organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational, and underrepresented backgrounds
To apply, please send your CV and a personal statement as a single document (max. 3 x A4 pages)
If any part of the application process is not accessible to you, please let us know.
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Evaluation Manager
Reports to: Head of Evaluation
Salary: £54,300
Location: Central London, hybrid*
Contract: 24 months full-time (Fixed term contract)
Application deadline: 5pm, Monday 6th July 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn’t have to be this way.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
The evaluation team contributes to the design and implementation of the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring, and the quality assurance of rigorous impact evaluations from experts in the field. The Senior Evaluation Manager will play a key role in leading evaluation work. The post holder will also lead a team of evaluation managers, ensuring they have the support to deliver a portfolio of evaluation projects.
Key responsibilities
The core of your job is to ensure that we are excellent at evaluation, so that we can find out the very best ways to prevent young people and children from becoming involved in violence.
Evaluation
Working with the Head of Evaluation the post holder will:
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Implement the processes for assessing the quality of evidence underpinning applications to the fund and making funding recommendations to the Grants and Evaluation Committee.
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Shape the evaluation approach for individual grant rounds, including leading on this for a small number of rounds.
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Act as a source of expertise on the statistical underpinnings of YEF’s evaluation work, including on issues such as power calculations, regression analysis and missing data.
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Lead the delivery of YEF’s evaluation work, designing, commissioning and managing complex and large-scale RCTs and QEDs
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Be responsible for YEF’s evaluation policies and reporting templates, ensuring they remain consistent and fit for purpose.
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Be responsible for the ongoing development of YEF’s commissioning guidance.
Team management
The post holder will likely lead the recruitment, management and development of a team of evaluation officers and will:
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Ensure they have the knowledge, skills and support to carry out their work effectively.
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Provide regular feedback and coaching on written outputs.
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Supervise and project manage the team’s evaluation work, providing quality assurance and monitoring of progress against project plans and project budgets.
Collaborative working
The post holder will contribute to the wider YEF team and will:
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Be accountable to YEF’s Fund Leadership Team for the delivery of evaluations, on time and on budget, including reporting on risks and issues.
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Work closely with colleagues across YEF and specifically the Programme team.
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Ensure high-quality evidence is at the heart of all YEF activity and that the evidence we produce is communicated in a clear and accessible way which will drive sustainable change.
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Support the management of YEF’s panel of evaluators and expert panel
General
The post holder may be involved in other elements of YEF's projects, working with senior colleagues to commission, scope and deliver projects.
About you
You are this sort of person:
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You don't want your days to pass without making a difference. You want to play a significant part in reducing the level of youth violence and see the value in an evidence-informed approach.
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You are an excellent communicator. You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non- experts.
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You have a post-graduate degree (Masters or PhD) in social science, social policy, public health, health services or other field, with a significant quantitative component, or relevant experience equivalent to a Masters qualification.
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You have strong knowledge, experience and technical expertise in evaluation methodologies including experience of RCT design and/or design of complex quasi-experimental evaluations (e.g. propensity score matching, regression discontinuity design, instrumental variables).
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You have quantitative analysis skills including experience of using advanced analytical software such as R, Stata or SPSS.
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You have significant experience in carrying out or commissioning research including designing all aspects of the research and managing external contractors. This may be in academia, government or a related sector.
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You have strong relationship management skills. You are comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. You’re able to provide constructive challenge when required.
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You bring the best out of your colleagues.You have experience in leading teams and managing others to achieve amazing results. You can both take and give direction. You are collaborative and a team player, able to build strong relationships across the whole organisation. You are happy to help out when and where it’s needed.
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You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment.
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You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.
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You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
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You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have, but they are not essential:
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A good level of knowledge and understanding of crime or serious violence. You know the facts, understand the issues, know the key people, and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.
While it is not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To apply
To apply, please send a CV, cover letter and the monitoring form via our application page by 5:00pm on Monday 6th July
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
- Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.
- Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.
- How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible?
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
You will also be required to provide proof of your eligibility to work in the UK.
Interview process
Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place on the week commencing 20th July 2026.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Head of FP&A | Permanent | £63,000 - £67,000 | London | Hybrid
For a well-known charity in central London, we're recruiting a permanent FP&A Lead to join a high-performing finance team. This role will design and deliver accurate and timely financial information, supporting the decision-making process for stakeholders. The role will manage a Finance Business Partner and Systems Analyst and will lead on ensuring the financial systems and processes and fit for purpose, whilst collaborating across the organisation to build financial capacity. Finally, the FP&A Lead will integrate financial planning and drive improvements to enhance decision-making and long-term sustainability.
Main Duties:
- Lead annual budgeting and reforecasting - working with department to set KPIs and provide decision-making analysis
- Build the framework for collecting and communicating the organisational budget and forecast
- Develop and deliver regular financial MI to stakeholders
- Develop first-class financial analysis across income and expenditure, project and fund accounting, and cashflow
- Champion continual improvement in financial management across the organisation
- Lead the production of key financial reporting and analysis
- Lead engagement with all stakeholders, needing FP&A meets needs and good practice
- Manage restricted fund accounting, ensuring financial reporting enables robust grant applications and reporting
- Collaborate with senior leadership to provide insight, planning and analysis for major programmes
- Partner with the Head of Finance to review existing and new finance software to meet strategic planning needs
- Maintain workflows, chart-of-accounts, polices and procedures
- Lead and manage a team of 2
- Partner with senior budget holders to enable planning and budget decisions, and produce robust financial reports to inform decision-making
Person Specification:
- Qualified CCAB or substantial experience
- Experience leading a budget and reforecast process
- Experience developing financial reporting systems and MI
- Experience using tech to deliver financial planning and analysis
- Line management and supporting teams
- Experience evaluating and adapting financial systems to meeting organisational and technological demands
- Ideally experience of Charity SORP, fund and project accounting (restricted funding)
- Experience using AI tools to enhance forecasting, reporting and decision-making
- X-Ledger and Power BI experience
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
This role sits at the heart of Medical Justice, ensuring the organisation runs smoothly and effectively. You will play a key role in connecting people, systems, and processes, enabling us to respond efficiently and compassionately. You will be the first point of contact for anyone calling Medical Justice, providing welcome and support to clients, their family members and volunteers. You will support the coordination of clinician visits, manage essential organisational systems, and contribute to the accurate recording and reporting of our work.
We are looking for someone with proven experience across administration, operations, IT, and finance, ideally within an NGO or human rights organisation. You will be highly organised, proactive, and comfortable managing a varied workload, with experience in office coordination, maintaining systems, and supporting teams to work efficiently and collaboratively. Your contribution will help ensure our clinical evidence, advocacy, and casework can achieve meaningful and lasting change.
There will always be opportunities to learn and grow in this role. We are looking for someone who is passionate about supporting the team to challenge the health harms associated with immigration detention, and who is eager to play a key role in developing new initiatives, strengthening the organisation, and driving greater efficiency for the whole team.
Location: North London, the role is hybrid with 3 days based in the office each week.
Reports to: Head of Operations
Salary: £33,000 per year
Contract: Permanent, 37.5 hours per week
About Medical Justice:
Medical Justice works to uphold the health and associated legal rights of people in immigration detention and provides medical evidence, so the devastating health harms of detention are understood and acted on. Our paid and volunteer clinicians visit people held in immigration detention, document scars of torture, assess deterioration in health, and challenge medical mistreatment. We use medical evidence to secure lasting change through research, policy work, and strategic litigation. We work with parliamentarians and the media.
How to apply:
Please read the candidate pack carefully, you will need to send a completed application form and CV to be considered for this role. The application form can be downloaded from our website by clicking the 'Redirect to Recruiter' button below.
Application close on Thursday 2 July at 23:30. We are unable to accept any incomplete or late applications.
We welcome applications from refugees and other migrants, and from people with lived experience of detention, which could include detention in another country, or in the UK (immigration detention in an IRC or prison or being placed in institutional asylum accommodation such as military barracks).
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.
We uphold health rights of people in immigration detention and provide medical evidence, so the devasting health harms are understood and acted on.
The client requests no contact from agencies or media sales.
Location: Westminster, London
Contract: 6 months FTC (Maternity Cover)
Salary: £40,780 (NJC Scale 26-28) incl. LW + pensions and other benefits
Hours of work: Full-time 35 hours per week excluding breaks
Annual leave: 35 days per year, including Bank/ Statutory Holidays
Closing date: Friday 3rd July 2026
About the role
The People Services and Volunteers Partner is responsible for delivering an efficient, responsive and people-centred service across the full employee and volunteer lifecycle. The role acts as a key first point of contact for managers, staff and volunteers, ensuring high-quality administration, recruitment coordination, onboarding, compliance, record-keeping and people support.
Main duties
People Services Operations
- Act as the first point of contact for day-to-day People Services queries from staff, volunteers and managers, providing advice and guidance
- Own the employee and volunteers lifecycle support and administration (new hire paperwork, pre-employment checks, induction, role/salary changes, Personio updates, time off management, benefits administration, leaves and terminations, involving the preparation of documentation), tracking/processing information and record-keeping.
- Support the rollout, optimisation, and ongoing maintenance of our HRIS (Personio), ensuring accurate employee lifecycle data, leveraging data insights for continuous improvement, and maintaining compliance with HR policies.
- Maintain our Volunteer Management Software (Better Impact), ensuring volunteer data is accurate and up to date.
- Maintain accurate, confidential and up-to-date people records and documentation in line with data protection requirements and internal procedures.
- Identify opportunities to streamline ways of working, reduce duplication and improve the overall effectiveness of the People Services function.
Recruitment and Selection
- Coordinate recruitment activity for staff and volunteers, including managing vacancies via the organisation’s website, liaising with hiring managers, arranging interviews.
- Help ensure recruitment processes are efficient, inclusive, well organised and compliant.
- Work with departments to understand their needs and help shape appropriate volunteer roles.
Payroll Administration
- Undertake payroll-related administration and ensure relevant staff information is processed accurately and within deadlines.
- Ensure records across systems are accurate, current and aligned with internal reporting and compliance standards.
Volunteer Experience Coordination
- Build positive relationships with volunteers and managers to ensure volunteers feel valued, informed and well supported.
- Act as the first point of contact for volunteering enquiries, manage applications, conduct interviews, and manage references and onboarding requirements.
- Assist with volunteer scheduling / rota-related activity where required, helping to ensure appropriate volunteer coverage and a positive volunteer experience.
- Help promote volunteering opportunities through local networks and online platforms.
- Support the planning and coordination of The Passage’s volunteer celebration events (including the Christmas Party), working closely with the People Services team, Primary Services and other Services to ensure successful delivery.
General responsibilities
- Work with your line manager to ensure the role continues to meet the strategic aims of The Passage.
- Attend internal and external meetings, training sessions, and events as required.
- Participate in regular supervision and annual appraisals, identifying your own development needs.
- Follow all organisational policies and procedures, especially those related to Health and Safety, Confidentiality, and the Code of Practice.
- Support the implementation of The Passage’s Diversity and Equality Policy in all aspects of your work.
- Maintain a high standard of professionalism, aligned with the values and ethos of The Passage.
- Carry out any other duties appropriate to the role.
Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and People Services team continue to evolve, the role may evolve in consultation with the postholder.
Desired experience
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your application, please address essential criteria demonstrating your understanding and knowledge, and give evidence of your experience and abilities.
- E1: Experience in a HR, Volunteers, Recruitment or an office administrative role, demonstrating proficiency in effectively managing high-volume workflows.
- E2: Experience of handling confidential records and applying data protection principles in practice.
- E3: Experience using HR / volunteer management systems, ideally including Personio and Better Impact or similar systems (desirable)
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
Desired Knowledge and Skills
K1: Basic understanding of employment laws, regulations and compliance requirements.
S1: Confident IT skills, including Microsoft Office and HR systems.
S2: Ability to build excellent working relationships at all levels
S3: Acute eye for detail and accuracy is crucial to ensuring accuracy in data entry, documentation, and HR processes, minimising errors and discrepancies
S4: Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment.
S5: Ability to handle and analyse large volumes of employee data accurately, ensuring data integrity and maintaining strict confidentiality.
S6: Aptitude for identifying and resolving HR-related issues promptly and efficiently, while adhering to established policies and procedures.
S7: Ability to work independently and collaboratively, maintaining professionalism and confidentiality.
As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.
The client requests no contact from agencies or media sales.