Head of operation jobs in Potters bar, hertfordshire
Are you a seasoned fundraiser who has experience of securing six-figure gifts?
We’re looking for a Principal Gifts Manager, who will be responsible for developing and maintaining meaningful relationships with those whose generous contributions make a transformational impact on the work we do.
What does this role do?
As Principal Gifts Manager, you will:
- Build and manage relationships with ultra-high-net-worth individuals and families to secure six- and seven-figure multi-year gifts,
- Develop tailored cultivation, solicitation and stewardship strategies that deliver exceptional donor experiences and long-term engagement,
- Identify and progress new principal gift prospects, strengthening the pipeline and contributing to long-term income growth,
- Work closely with senior leaders, trustees, and internal teams to maximise high-value fundraising opportunities and develop compelling cases for support.
Interviews for this role are provisionally scheduled for 12th June 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need proven experience of securing six- and seven- figure gifts, from cultivation and stewardship through to “making the ask”. You’ll need significant experience managing a diverse portfolio, and the ability to build, influence and maintain relationships with senior stakeholders and donors. You’ll be highly organised, proactive, and collaborative, and thrive while working in a fast paced environment. A passion for the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Are you an animal lover with strong data skills who wants to make a difference?
We’re looking for a Data and Information Officer to support our High Value Fundraising teams with the regular, accurate workflow of data information to help guide decision making, drive performance, and ultimately increase our fundraising income.
What does this role do?
As Data and Information Officer, you’ll:
- provide the High Value Fundraising team with accurate, easy to use and relevant data and information, from generating invite lists to special events to performance reports on team KPI’s, you’ll be the go-to person for data,
- regularly update and cleanse data to ensure it remains accurate,
- support with gift processing, working closely with Gift Processing teams and finance to ensure reconciliation is accurate,
- support with process improvements, from implementing new dashboards in Salesforce, supporting the effective use of the system and generally being curious about new ways to use data in the team.
This role is a fixed term contract until May 2027. Interviews for this role are provisionally scheduled for week commencing 1st June 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need some experience of handling data, with the ability to extract, cleanse and manipulate large data sets to support decision making. You’ll need to be able to prioritise your workload, as you’ll likely have multiple requests from varied stakeholders, and the ability to understand the needs of different teams and translate them into data requests. Strong, proactive communication skills are essential, as well as a passion for the work we do.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Join us at a pivotal moment for the education sector.
ISBL has launched an exciting new initiative – the Centre for Education Operational Excellence – to strengthen how schools and trusts operate and deliver impact. We are seeking a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of our national conference, regional events, and online programmes.
About ISBL
ISBL is the professional body for school business leaders, supporting the sector through membership, professional development, research, and events. With a strong national reach, we play a key role in improving operational practice across education.
The Centre for Education Operational Excellence
The Centre builds on our expertise, bringing together practical solutions, research, and collaboration to support operational excellence across schools and trusts.
About the Role
We are looking for a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of ISBL’s national conference, specialist regional events, and online event programmes.
This is a varied and fast-paced role combining event delivery, stakeholder engagement, and partnership coordination. You will play a key role in ensuring our events run seamlessly while also supporting the development of meaningful partnerships that enhance the experience for our members and stakeholders.
You will be at the heart of our events programme, supporting everything from logistics and speaker coordination to exhibitor management and sponsor delivery, helping us create impactful, high-quality professional development experiences for school business leaders.
To be successful in the role, you will be an experienced coordinator with excellent customer service and telephone manner; you must have strong organisational and planning skills with the ability to work under pressure and to deadlines, as well as the ability to think outside the box and demonstrate creative flair and work well as part of a team.
Full role details are available in the attached job description.
Please submit:
• Your CV
• A covering letter (max two pages) addressed to Annu Panchal, Head of Events, ISBL, outlining your motivation and suitability and addressing your experience and how you believe this matches the job requirements
You will be informed whether you have been shortlisted by 12:00 noon on Friday 12 June 2026.
Interviews are expected to take place on Friday 19 June 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ll be expected to run our eBay shop, improve performance, support other fundraising events, and help drive general fundraising activities. If you like variety and want to make a real impact, this role offers genuine scope to grow.
Key Responsibilities
1. eCommerce & Online Sales
- Own and manage the day-to-day running of our eBay shop, including listings, sales, returns, customer messaging, and performance tracking
- Create, optimise, and maintain high-quality listings across eBay and other online sales channels
- Produce clear, accurate product descriptions and strong visual content
- Maintain an organised library of listing content and assets
- Work with the team internally to ensure accurate pricing based on product specifications
- Continuously improve listings, pricing, and conversion rates to drive revenue growth
- Monitor performance, identify trends, introduce new online sales platforms to implement improvements to support growth
2. Events, Pop-Ups & Fundraising Support
- Support planning and delivery of pop-up shops and fundraising events
- Assist with setup, merchandising, and customer engagement
- Help maximise sales and donations during events
- Contribute to fundraising campaigns and applications
3. Revenue Growth & Partnerships (Reframed)
- Promote and generate sales for framing services through Reframed
- Identify cross-selling opportunities with customers and donors
- Support growth of income across both the charity and its commercial activities
4. Customer Experience & Operations
- Provide timely, professional responses to customer enquiries
- Resolve issues relating to orders, returns, and products
- Maintain strong customer satisfaction and feedback ratings
- Ensure compliance with marketplace policies and charity standards
5. Performance & Continuous Improvement
- Track sales and fundraising performance against targets
- Identify opportunities to improve efficiency, revenue, and processes
- Proactively suggest and implement new ideas to grow income
- Take ownership of improving overall shop and sales performance
What We’re Looking For
Essential Skills & Experience
- Commercially aware with proven experience managing eBay or similar eCommerce platforms
- Ability to independently run and improve online sales channels
- Strong understanding of listings, pricing, and conversion optimisation
- Excellent written communication skills (for listings and customer interaction)
- Self motivated and organised
- Positive team player, adaptable and hands on approach
- Motivated by social impact, sustainability, and community work
Desirable
- Experience in a charity, fundraising, or social enterprise environment
- Knowledge of refurbished technology or resale markets
The client requests no contact from agencies or media sales.
This is an exciting opportunity to work in a respected leading charity and partnership in the domestic abuse charity sector. We are Respect, working in partnership with SafeLives and Social Finance to stop domestic abuse as part of the Drive Partnership.
We are looking for a People Programmes Lead to play a pivotal role in shaping our people and culture across the Partnership.
This role is offering a unique opportunity to build and embed people practices, processes, and systems across the organisation and partnerships working together to end domestic abuse. You will support Drive Partnership staff across the full employee lifecycle to create a consistent, inclusive, and high-performing culture.
We are looking for someone with a strong background in HR operations and project management, who can turn complexity into clarity and bring creativity and structure to a fast-paced, partnership environment. Please refer to the job description for further details.
Closing date: 26th May 2026 at 9am.
The client requests no contact from agencies or media sales.
HR & Operations Coordinator
Full time, permanent contract with 6 months’ probation.
The HR and Operations Coordinator is a varied and rewarding role at the heart of NEF, offering the opportunity to contribute across both people and operations.
Reporting to the Head of People and Organisational Development, you’ll play a key role in delivering high quality HR administration and supporting an efficient and impactful HR function. Just as importantly, you’ll help create an environment where colleagues can thrive, whilst contributing to NEF’s mission of building an economy that works for people and planet.
This role goes beyond traditional HR. As part of NEF’s wider operations team which spans finance, IT, fundraising, and project management, you’ll be exposed to a broad range of activities and priorities. You’ll act as a flexible and valued team member, stepping in to support key projects, respond to emerging needs, and help keep things running smoothly across the organisation.
It’s a fantastic opportunity for someone who enjoys variety, is naturally organised, and thrives in a fast-paced environment. You’ll bring strong prioritisation skills, a proactive mindset, and a professional, reliable approach, along with a genuine enthusiasm for getting stuck in and making a difference.
Role: HR & Ops Co-ordinator
Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week)
Salary: £39,066 - £42,272
Location: London/South East (in-office four days per week)
Contract type: Permanent
How to apply
Deadline for applications: midnight, 7th June 2026.
Interviews: First stage interviews offered online on June 16th 2026 with second stage in-person interviews on June 24th 2026.
Start date: ASAP
We are only considering candidates who have previous experience in HR administration.
Please answer the following questions on a separate Word document and submit alongside your CV
- Please confirm the details of your previous HR work experience, including job title, length of service and key responsibilities (200 words)
- Please describe what you think are the three most important elements of the HR function in order to support a productive, professional and happy work place? (200 words)
Please also complete the Equality and Diversity monitoring form.
You must be eligible to work in the UK, as we are unable to sponsor visas.
Inclusivity at NEF:
NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.
Accessibility and Equal Opportunity:
We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know.
We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.
The New Economics Foundation works with people igniting change from below and combines this with rigorous research to fight for change at the top.

The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Housing Operations Manager located at our Head Office in Islington.
£59,535.00 per annum, working 35 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
- Free DBS
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Housing operations and tenancy management
- Lead the day-to-day landlord function across supported housing services, keeping standards consistent and addressing issues before they escalate.
Safeguarding and Risk Management
- Take responsibility for ensuring housing management activity actively identifies and responds to safeguarding risks, including where concerns emerge through non-engagement, property condition, or repeated enforcement action.
Property, Estates and Void Management
- Oversee a planned programme of estate inspections, tenancy audits, and housing-led health and safety checks, ensuring actions are clearly recorded, owned, and followed up where standards fall short.
Compliance and Resident Safety
- Take day-to-day responsibility for housing-led compliance activity, working closely with Property and Compliance teams to make sure statutory requirements are met in practice, not just on paper.
Leadership and Team Management
- Line manage Housing Officers, setting clear expectations around performance, accountability, and professional conduct, and addressing issues promptly where standards slip.
Cross-Departmental Coordination
- Act as the main operational link between Housing, Property, Compliance, Care and Support, and Income teams, ensuring issues are addressed collectively rather than passed between services.
Customer Involvement and Tenant Experience
- Promote meaningful resident involvement in housing services, ensuring opportunities for engagement are accessible and appropriate to the needs of supported housing residents.
Performance, Quality and Assurance
- Use performance data, case audits, complaints, and service insight to identify emerging risks, recurring issues, and gaps in housing management practice.
Key relationships
- Head of Housing
- Housing Officers
- Income Team
- Care & Support operational teams
About you:
- Enjoys social interaction and the company of others, networks in local business community.
What you'll bring:
Essential:
- Ideally educated to degree level or equivalent.
- Holds relevant CMI/NVQ Level 3 or other business/management qualification.
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable.
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed
We're looking for a kind, compassionate and resilient Team Leader to join Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.
£33,131.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life.
About the role
This is an exciting and varied, relationship-focused role within a successful corporate partnerships team. Working with the Head of Corporate and Employer Partnerships, you’ll help manage partner relationships, develop funding proposals, track income, and identify new business opportunities to support strategic growth.
You’ll also lead corporate volunteering initiatives, creating meaningful engagement opportunities with Spear trainees through workshops, mock interviews, and visits. From planning to follow-up, you’ll ensure a high-quality experience while supporting events and wider engagement. This role suits someone organised, proactive, and confident building relationships, who is motivated to make a tangible difference in a mission-driven, faith-based organisation.
Key information:
- Salary: £30,000
- Full-Time, One Year Fixed-Term Contract
- Location: London Office
- Closing date: Tuesday 2nd June (We interview on a rolling basis and will close the role early if we find the right candidate)
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment.
- Strong organisational skills, with the ability to manage multiple priorities, establish effective processes and structures, and maintain a high level of attention to detail.
- Excellent communicator with strong interpersonal skills and the ability to build rapport and engage effectively with people from a wide range of backgrounds and professional levels.
- Strong and effective project coordination skills, with the ability to bring together multiple stakeholders to deliver shared outcomes.
- Self-starter with the ability to take initiative and work independently.
- Fundraising experience is desirable but not essential.
- IT literate, with a good working knowledge of MS Office (including Word, Excel, and PowerPoint).
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to age well in Wandsworth.
Our charity is growing and we are now seeking a calm, professional and organised Finance Assistant for our Head Office to help our small team become even more efficient in serving older residents in the borough.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you detail‑oriented, proactive, and passionate about supporting the financial operations behind a mission‑driven organisation? The Finance Officer is a key operational role within the Finance Team, responsible for the day-to-day finance functions, ensuring accurate financial records and robust financial controls.
Working closely with the Head of Finance, the Finance Officer will support with month-end processes and operational finance for events. The role will also support the Head of Finance on budgets and forecasting.
Roles and Responsibilities
Routine Financial Oversight
- Oversee the accurate recording, processing and coding of all financial transactions, including income, expenditure and journals
- Perform bank and petty cash reconciliations, balance sheet reconciliations and key control accounts
- Maintain accruals / prepayments / deferred income /accrued income schedules
- Maintain oversight of the fixed asset register and depreciation.
- Responsible for month end up to extended trial balance
- Monitor day-to-day financial operations including bank accounts and payment processes.
- Oversee revenue recognition directing for complex contracts / grants
- Ensure strong financial controls are maintained and adhered to
Budgeting, Forecasting & Cash Management
- Support budget holders with understanding financial performance, variances and reforecasting.
- Assist with rolling forecasts and cashflow projections.
Payroll & HR Finance Administration
- Run the payroll including: payroll preparation (Xero), HMRC (EPS/FPS) and pension data submission
- Prepare payroll journals and staff cost reconciliations.
- Act as first point of contact for payroll queries, escalating complex issues where appropriate.
Compliance & Year-End Support
- Ensure timely and accurate preparation of:
- VAT returns (quarterly in Xero)
- Gift Aid claims (monthly in Churchsuite)
- Support external audit processes as required.
Event & Conference Finance Management
- Manage operational finance processes for New Wine conferences and events, including:
- Pre-event financial setup and controls
- On-site cash, card income and banking processes
- Oversight of finance volunteers on site
- Ensure timely post-event reconciliation of income and reporting.
- Liaise with event leaders regarding budgets and financial performance.
- Support day-to-day finance requirements while on site.
Systems, Process Improvement & Controls
- Maintain and improve finance processes and documentation.
- Ensure effective use of finance systems
- Work closely with the Head of Finance on continuous improvement initiatives.
Other Duties
- Respond to finance queries from budget holders
- Work well with all members of the wider staff team.
- Attend and sometimes participate in staff prayers and meetings.
- Undertake other duties as reasonably required within the scope of the role.
The above list of job deliverables is open and partial, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Person Specification
Essential Skills
- Strong planning and organisational skills
- Excellent time-management with the ability to manage multiple priorities under tight deadlines
- Proactive and self-motivated, with a drive to deliver high-quality results
- Commitment to high standards, accuracy, and robust financial controls
- Discretion and professionalism in handling sensitive financial information
Essential Experience
- CCAB part-qualified accountant
- Experience in financial management, accounting, and budgetary control
- Strong verbal and written communication skills
- Proficiency in Microsoft Office, including Excel (advanced), Outlook, Word, and Teams
- Experience in payroll administration, including workplace pensions
Desirable Skills & Experience
- Experience managing restricted or trust funds
- Up-to-date and practical VAT knowledge
- Experience within a faith-based or charity organisation
- Familiarity with the financial aspects of event operations
Personal Attributes
- Demonstrates a personal Christian faith
- Fully committed to New Wine’s mission and values
Application process:
Key dates: The application deadline is 9am on Monday 1st June 2026. We may close applications early if strong applicants are received before this time. Shortlisted applicants will be invited by Wednesday 3rd June to online interviews taking place between Monday 8th – Tuesday 9th June 2026. Following the online interviews, shortlisted candidates will be invited to a second-stage in-person interview at our London office on Thursday 18th June 2026.
If you are unavailable on any of these dates, please let us know when submitting your application.
Application: To apply, please submit a cover letter and CV.
Please see the full Job Description and all details including Role Particulars, and Why Join Our Team.
The client requests no contact from agencies or media sales.
The Pleasance Theatre Trust is one of the most established Fringe theatres in the UK - which as a registered charity aims to discover, nurture and support artistic talent from around the world. We are looking for an enthusiastic and detail-oriented Finance Coordinator to join our team and provide essential support to the busy Finance Department.
The Finance Coordinator works with the Head of Finance and is responsible for a number of key book keeping and finance functions, including managing the purchase ledger, entering purchase and sales invoices, credit control, reconciliations, month end completion, raising settlements and general finance administration and communication.
With a strong focus on financial management, the ideal candidate will have an interest in pursuing a career in finance and have previous experience working within a finance department. General skills that will be essential within the role include excellent numerical skills, a working knowledge of programmes such as Excel and Word, book keeping - previous experience of book keeping software and the ability to manage a varied workload whilst maintaining a keen eye for detail.
The position is based at the Pleasance's London Theatre for the majority of the year, relocating to Edinburgh for the Festival Fringe throughout August. The role will be supported by an Edinburgh Finance Assistant during this time.
Essential Skills
1 years experience minimum working in a similar position with a Finance department
Book keeping using accounting software such as Quickbooks, Xero
Impeccable attention to detail
Excellent IT and computer system skills
Maths GCSE or equivalent
Excellent communication skills
An ability to work to a high standard in a fast paced environment
An ability to process high volumes to a high standard
Strong data entry skills
Discretion and a sensitivity when handling confidential information
Desirable Skills
A Level Maths or equivalent qualification
AAT or equivalent
Basic understanding of payroll systems
Experience of working with Filemaker Database
The client requests no contact from agencies or media sales.
Job Title - Senior Billing Officer and Coordinator
Contract - Permanent
Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours
Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE)
Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This role will coordinate, oversee and supervise the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC’s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram’s central finance team, the key objective of the role is to help maximise the unit’s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency.
The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas.
This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel.
For further information on CCLC please visit our website.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Sunday 7th June 2026 at 23:55
Test and Interview date: Week commencing 15th June 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Share is seeking an Executive Assistant to our Senior Leadership Team. In this role you will support Share’s four-person SLT to work effectively by assisting with the administrative aspects of their work and liaising with Share’s trustees.
You will manage diaries, collate information for reports, support them with data collection and organise trustees’ meetings and events. You will support fundraising at Share, so we can do more great work to support our students, by researching available grants, and work with project managers to ensure reports are delivered on time and at a high standard.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
Main responsibilities
- Provide high-level and comprehensive executive support to the SLT (CEO, Head of People and Culture, Head of Wellbeing and Training, Head of Volunteering and Community Services), including efficient coordination of meetings, monitoring of actions for / relationships with trustees, and other administrative tasks;
- Support the CEO, Head of Volunteering and Community Services, and external fundraising consultants with fundraising e.g. arrange meetings with donors, sending out collateral, researching grants that we can apply for, capturing reporting and acknowledgement requirements.
Who we’re looking for
- A proactive, organised person who demonstrates our values of kindness, support, ambition, respect, integrity and inclusivity in all they do.
- You’ll be comfortable working to different deadlines and working on a variety of tasks, and you’ll be adept at quickly building warm and productive relationships with your colleagues and our trustees.
- You’ll have excellent attention to detail, keen to develop new skills and be trustworthy and discreet with the sensitive information you’ll see day to day.
- You’ll be happy to work on solo projects with minimal supervision, but also keen to play your part in small teams that aim to make Share a great place to work and learn.
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.
People are at the heart of everything we do, and Share is proud to hold the Investors in People Gold accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We actively encourage applications from people from minoritised ethnic communities and those with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.
To apply for this role, please fill in the application form on our website or send us your CV and a personal statement addressing the three questions below:
- What do you think are the three most important qualities of an EA and how have you demonstrated them?
- What strategies do you use to stay organised and keep track of numerous ongoing projects or tasks?
- How would you work effectively with several senior colleagues?
Please also let us know your preferred working hours / locations. This can be a hybrid role.
If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview.
This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
Our privacy policy for job applicants can be found on our website.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
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