It systems officer jobs in London, greater london
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About the role:
At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.
This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.
In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.
About you:
- Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video.
- Excellent verbal and written communication skills.
- Strong organisational skills and shows enthusiasm to all duties.
- Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution.
- Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment.
- High level of personal organisation with the ability to plan and prioritise own work.
- Has experience in Microsoft applications like Microsoft Dynamics CRM.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We’re looking for a senior leader to join our Senior Management Team and take overall responsibility for the organisation’s operational core.
This is an exceptional opportunity to join a high-impact organisation as a key member of the Senior Management Team, working in close partnership with the Chief Executive to drive organisational excellence, sustainability, and transformation.
As Executive Director, Operations, you will sit at the heart of the organisation leading critical services and ensuring everything we do is underpinned by strong governance, robust finances, effective systems and an engaged, high-performing workforce. You’ll play a pivotal role in shaping strategy, enabling delivery, and ensuring we remain fit for the future.
This role requires a strategic leader who thrives on complexity, brings clarity to challenge, and is motivated by delivering meaningful impact.
What you’ll do
- Lead core corporate functions including Finance, HR, IT, Governance and Facilities
- Contribute to organisational strategy and decision-making as a member of the SMT
- Ensure strong financial oversight, planning and risk management
- Drive continuous improvement across systems, processes and services
- Support and develop high-performing teams and a positive organisational culture
What you’ll need
- Significant senior leadership experience in a complex organisation
- Expertise in one or more corporate service areas, with the ability to lead across a broad portfolio
- Strong financial understanding and confidence overseeing organisational performance
- A collaborative and inclusive leadership style, with the ability to influence at senior level
- Sound judgement, resilience, and the ability to manage complexity and competing priorities
You’ll join a collaborative and purpose-led leadership team, with the opportunity to shape how the organisation operates and grows. This is a role with real influence, where your leadership will directly enable delivery, improvement and long-term success. Please find out more from the candidate pack.
Why join us
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
The Katie Piper Foundation is seeking an experienced Finance and Business Manager to join our small, dedicated team in this newly created role, central to supporting our growth over the next three years.
You will lead all aspects of financial management, working closely with the CEO on budgeting, planning, and resource allocation. Responsibilities include overseeing day-to-day finances, producing management accounts, reporting to the Board, and ensuring strong financial controls and compliance.
In addition, you will help strengthen the charity’s wider operations, improving systems across IT, data, and reporting, as well as supporting risk management, policy development and measuring and communicating our impact.
This will be varied and evolvingrole suited to someone confident working across both strategic and operational areas, and comfortable driving organisational improvement.
We are a fully remote team. The role is home-based and part-time (28 hours a week, FTE 35 hours), and we are open to flexible working arrangements.
We are looking for a proactive professional with strong financial expertise and a broader business mindset. If you are ready to take on a pivotal role in a small team supporting a life-changing cause, we would love to hear from you.
To learn more about the role and how to apply, please view the full job pack here:
https://lnkd.in/dXjWSVwV
The Katie Piper Foundation, established in 2009 by burns survivor Katie Piper OBE, provides rehabilitation to survivors of life changing burns
The client requests no contact from agencies or media sales.
At Endometriosis UK, we are passionate about driving political change for the 1 in 10 women and those assigned female at birth living with endometriosis in the UK. This role will play an instrumental role in supporting the campaigns and policy function within the wider Communications Team.
This will be a busy, varied and important role working closely with the Policy and Campaigns Manager and Head of Campaigns and Communications to provide administration and wider support for the charity’s growing policy and campaigns function. This will include contributing to the production of government consultation responses, writing letters to politicians, producing background briefings ahead of parliamentary meetings and taking responsibility for political monitoring and informing the team of any engagement opportunities. A key part of the role will also be providing administration support for the policy function of the charity and the Head of Communications and Campaigns, including administrative support for the All-Party-Parliamentary Group on Endometriosis which Endometriosis UK provides secretariat support for. Tasks will include writing minutes, helping produce briefing papers, and booking events and meeting rooms.
You will also be the first point of call for our campaign supporters and will be aiding our supporters to take campaign actions through the drafting and creation of e-actions using Engaging Networks. You will be an exciting opportunity to help build our campaigning work and work towards the goals of our new 2025 organisational strategy.
Closing date for applications is Monday 25th May at 5pm. Interview date will be Tuesday 2nd June 2026 at our offices in London Bridge.
Please note that for capacity reasons, we are only able to get back to successful candidates on the status of their application.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Grants and Information Officer
Professionals Aid Guild
At the Professionals Aid Guild, we are a non-profession-specific charity dedicated to improving lives and relieving poverty among professionals and graduates across the UK. We support individuals facing challenges such as redundancy, illness, disability, family breakdown, and financial hardship in retirement.
This is an exciting period of growth and development for the charity, offering the successful candidate a real opportunity to contribute to meaningful work and drive positive change.
Each year, we support hundreds of individuals through direct grants covering essential living costs, further and children’s education, household items, furniture, and critical repairs. These grants often have a life-changing impact. Alongside this, we collaborate with a wide network of organisations and professional bodies to provide more holistic and sustainable support.
Could you be part of our small, dedicated team making a big difference?
About the Role
As Grants and Information Officer, you will play a central role in delivering our services. You will manage grant applications from initial assessment through to decision and award, contribute to committee processes, and support the wider operations of the charity.
Key Details
- Reporting to: CEO
- Hours: Part-time (21 hours per week)
- Working pattern: Flexible and hybrid working available (minimum one day per week in the office, typically Thursday)
- Salary: £28,000 – £31,500 FTE
Benefits
- 25 days annual leave (pro rata), plus bank holidays and Christmas closure
- Additional annual leave after three years’ service (up to 5 extra days)
- Employee Assistance Programme
- Flexible and hybrid working options
- Training and equipment provided
Key Responsibilities
Casework
- Manage applications from initial assessment through to committee review
- Liaise with beneficiaries and maintain accurate, confidential records
- Prepare agendas and take minutes for committee meetings
- Signpost applicants to other appropriate sources of support
Finance
- Administer grants within agreed limits
- Arrange payments to beneficiaries and service providers
- Support audit processes
Grants Management System
- Maintain and update the grants database (Benefactor)
- Produce reports and review system content as required
Administration & Resources
- Update and maintain internal resources, including application forms, guidance, and standard communications
- Support website content updates
- Maintain standard operating procedures
- Provide general office administration support
Additional Duties
- Attend and support the AGM and other organisational meetings
- Represent the charity externally when required
- Support the CEO with fundraising strategy and policy development
- Undertake other duties as required in a small team environment
About You
You will be:
- Educated to degree level
- Proficient in Microsoft Office
- Experienced in working with databases and updating websites
- Familiar with fundraising applications and/or the charity sector (ideally benevolent funds or welfare services)
- Knowledgeable about the UK statutory benefits system
- Familiar with accounting software such as Xero or Dext (desirable)
- Highly organised, with the ability to prioritise a varied workload
- Adaptable and comfortable working in a small team
- An excellent communicator, both written and verbal
- A collaborative team player with strong interpersonal skills
- Confident in problem-solving and decision-making
- Sympathetic to the charity’s mission and values
How to Apply
Please submit your CV along with a supporting statement outlining how you meet the requirements for the role.
�� Closing date: 26 May 2026
Applications will be reviewed on a rolling basis, and the vacancy may close early.
�� Interview date: Monday 15 June 2026
Please ensure availability on this date.
The Professionals Aid Guild (PAG) works towards the relief of poverty and access to education for professional graduates and their families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our finance and administrative functions.
Disability Law Service is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To support the financial and administrative operations of Disability Law Service, ensuring accurate financial management and efficient day-to-day organisational support.
You will manage bookkeeping, legal aid billing, financial records, and general administrative processes, supporting the smooth running of organisational systems and compliance requirements.
Key responsibilities
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Manage bookkeeping, invoices, payments, and reconciliations
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Take responsibility for billing processes and financial records
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Prepare month-end adjustments (including accruals and prepayments)
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Maintain accurate financial systems in line with charity and legal aid requirements
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Support audit and compliance processes
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Provide general administrative support
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Use finance and office systems accurately and efficiently
What we offer
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Opportunities to develop experience in finance, administration, and legal processes within a charitable setting
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A supportive and inclusive working environment within a committed and experienced team
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A varied role where your work directly supports access to justice for Deaf and Disabled people.
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have fully read the Job Description and Person Specification before applying.
Please let us know if your require the application materials in an alternative format, or any reasonable adjustments to apply.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
London Gypsies and Travellers (LGT) challenges social exclusion and discrimination, working for change in partnership with Gypsy and Traveller communities living on council caravan sites, roadside camps, in bricks and mortar housing, and those experiencing homelessness.
We offer accommodation advice and advocacy, family services and a youth mentoring programme that support hundreds of families and individuals each year. Our community development, research, policy work and campaigns are rooted in community involvement and lived experience and aim to create long-term positive change for Gypsies and Travellers across London and an end to the discrimination they face every day.
We are a small, committed and supportive team of 12 staff who seek to live out our organisational values throughout our work: Collaboration, Courage, Empowerment, Inclusivity, Equity, Community.
LGT is an equal opportunity employer and values diversity in its workforce. We strongly encourage applications from Gypsy and Traveller communities.
About the role
This Operations & Administration Coordinator role is a diverse and hands-on role, covering a wide range of tasks and responsibilities that are essential to the smooth, efficient running of the organisation. It's a part-time position for three days (21 hours) a week.
You will provide day‑to‑day operational coordination across IT systems, office management, finance administration and HR processes, alongside varied administrative support. Acting as a central point of contact, you will work closely with colleagues, external suppliers and advisors to ensure our working environment, systems, policies and processes are practical, compliant and support staff to do their best work.
The role works with all staff and external suppliers, particularly the Resilience Strategy Lead, Finance Officer, CEO and external IT support providers.
Please review the job description attached below for more detailed explanation of key responsibilities and requirements.
About you
The role is ideal for someone who is adaptable, organised and enjoys problem‑solving and improving systems. You’ll be comfortable juggling multiple priorities, communicating clearly with people with different levels of technical knowledge, and working independently while staying connected to a small team.
This is a varied role and we don’t expect you to already be an expert in all of the responsibility areas. We welcome applicants with different strengths and backgrounds and there is plenty of scope to learn and develop in the role. We’ll support you to do this through supportive line-management, development opportunities and training where needed.
Although solid IT skills and knowledge are essential, this is not a technical specialist role - the emphasis is on coordination and oversight, liaising between colleagues, external advisors and technical support, and following issues and projects through to completion.
How to apply
Review the detailed Job description below. Using the 'click to apply' button, please send us your CV and a cover letter (max 800 words) addressing the questions below:
1. Why are you interested in this role with London Gypsies and Travellers?
2. What experience and skills would you bring to the role?
Please refer to the key responsibilities and person specification when preparing your application. Applications without a cover letter will not be considered.
Closing date: Monday 18 May, 23:30pm
Interviews: Tuesday 26 May (stage 1), Monday 1 June (potential stage 2)
Please note: Applicants must have the right to work in the UK. We are not accepting CVs or applications via recruitment agencies for this role.
The client requests no contact from agencies or media sales.
Do you have experience providing high quality support for an IT Service Desk?Are you passionate about helping people with their IT issues and keen to work for an Organisation with People at the heart of everything they do?
Samaritans is one of the UK and Ireland’s best known and respected charities. In these challenging times of rising cost of living, and more people struggling with their mental health, Samaritans is needed more than ever before. If you are a technological whizz and want to make a real difference to people’s lives – this is the role for you!
We are looking for a Service Desk Analyst to join our friendly Service Desk as part of the fantastic IT team. In this crucial role you’ll help respond to our staff and volunteers to resolve various 1st and 2nd line IT issues.
We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. If you are looking for a new opportunity or a chance to learn new skills, please consider applying.
As this is a fixed term role, we are looking for candidates who are immediately available.
Contract terms:
£27,000 - £28,500 per annum, plus benefits
5-month fixed term contract
Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences
Linked to our Ewell (Surrey) office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days per month.
What you'll do:
Provide 1st and 2nd line support to staff and volunteers
Respond to support requests via our service desk, as well as face to face, over email and by telephone
Manage incidents and requests through to resolution
Escalate issues to third parties where required
Provide support for a range of software platforms and equipment
Assist with new starter account creation
Participate in the out of hours on call rota
What you’ll bring:
Demonstrable experience of 1st and 2nd line IT support in a service desk environment
Experience providing support for both applications and hardware
Experiencing owning and managing support requests through to resolution
Great customer service skills
Experience working within SLAs
Experience supporting volunteers is desirable
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close:Sunday 17th May 2026
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Prospectus is delighted to be recruiting for a Director of Finance and IT to join a leading global health organisation. This is a permanent, full time vacancy with the organisation operating a hybrid working policy, remotely and from their London office one day per week.
The Director of Finance and IT will play a key role in the delivery of their ambitious 10-year strategy and provide sound financial stewardship, leading the finance function through a period of change, looking at new financial systems and ways of working, supporting new funding models and ensuring the function is fit for purpose. The post holder will oversee delivery of the IT strategy, strengthen digital maturity, improve operational efficiency, and enable innovation. You will also be responsible for monitoring the organisation’s performance against key performance indicators both locally and within the international network.
The successful candidate will be an experienced, senior level finance and IT professional having previously managing teams and supported an organisation through change and transition. You will be fully accountancy qualified, with excellent senior leadership and strategic experience, having worked successfully with senior stakeholders including a Board of Trustees.
Please submit your CV only in the first instance. Following your application you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Location:MSSC National Support Centre, 200b Lambeth Road, London SE1 7JY
Contract: 35 hours per week
Salary: £27,300 gross per annum
Closing Date: Monday 25 May 2026
Interviews: Assessment Day at MSSC NSC on Monday 1 June 2026
Are you passionate about supporting volunteers and looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Volunteer Support Officer with proven administrative and IT skills to join our busy Volunteer Support team based at our National Support Centre.
This role plays a vital part in supporting the smooth and safe onboarding of adult volunteers within Sea Cadets. As a key member of the Volunteer Support Team, you will ensure that all administrative processes are completed. You will act as a first point of contact for volunteer enquiries, maintain high quality records throughout volunteers’ membership, maintaining MSSC’s commitment to safer recruitment and compliance.
Responsibilities
- Support the processing of adult volunteer applications to join Sea Cadets, ensuring all personnel records are accurately updated on the CRM system.
- Review and approve volunteer references in line with MSSC’s Safer Recruitment Policy.
- Administer the enhanced disclosure process, acting as an MSSC counter-signatory.
- Process grants and claims relating to volunteer uniform allowances.
- Review and submit applications for UKSV Security Clearances and MOD 90 ID Cards.
- Respond to all Volunteer Support enquiries received by MSSC via email, post, and phone.
Requirements
- Experience working in a customer‑focused role, handling a wide range of enquiries by phone and email, including challenging conversations.
- Excellent IT proficiency, particularly in Microsoft Excel and Outlook.
- Experience using data protection procedures and handling confidential information appropriately.
- Experience organising own workload and managing deadlines effectively.
Desirable
- Experience of database inputting, record maintenance, and data management.
- Experience working with volunteers.
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Interview Dates: Wednesday 27th May 2026, Thursday 28th May 2026 & Friday 29th May 2026
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our People and Culture team as a Fundraising Officer (Corporate/Philanthropy) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.
We are seeking forward thinking, creative and motivated individuals who can manage both community and challenge events as well as wider fundraising support. This is an important time for Solace and this role will contribute to achieve sustainable growth to support our work to end violence against woman and girls.
Above all, the team is dedicated to developing innovative responses that reflect the evolving ways women experience violence. The team is seeking to generate £2m+ net new income in the year ahead.
About the Role
We are looking for a passionate Fundraising Officer to join our team, delivering a range of fundraising initiatives. Join a dynamic and forward‑thinking team as we grow our fundraising capacity and explore new income opportunities, helping to secure vital funds for our life‑saving services.
Working closely with the Fundraising Manager, this role will be vital in achieving our fundraising strategy and income targets. Now is a really exciting time for Solace as we embark on a fresh organisational strategy backed by a new and ambitious fundraising strategy. You’ll be part of a friendly, collaborative and high‑achieving team, with opportunities to get involved across all fundraising activities, including helping to grow Solace’s high‑value fundraising from corporates, trusts and foundations, and major donors.
You’ll have the opportunity to grow your skills, knowledge and confidence across key fundraising streams, including special events, digital fundraising, trusts and foundations, community and challenge events, and corporate partnerships.This will be a varied role in a fast-paced environment, suited to someone looking to take the next step in their fundraising career.
You’ll contribute to the wider objectives of the Business Development Team, particularly within Fundraising, by helping to build strong relationships and partnerships, raise the organisation’s profile and income, and work collaboratively with colleagues.
About You
The successful candidate will bring proven experience in delivering community fundraising, alongside excellent written and verbal communication skills and the ability to engage effectively with diverse audiences across a range of formats. They will have knowledge of developing social media content and producing branded publicity materials, as well as strong organisational and project management skills, with a keen eye for detail and the ability to manage multiple priorities simultaneously.
The role requires confidence with IT systems, including Microsoft Office Suite, Outlook and CRM databases, with experience of Salesforce and creative design tools such as Canva being desirable. A strong understanding of, and commitment to, equity, diversity and inclusion, particularly within the context of the Violence Against Women and Girls (VAWG) sector, is essential. The postholder will be committed to continuous learning and professional development and will be able to work both independently and collaboratively, using initiative and sound judgement as part of a team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Position: Operations Officer
Location: London or Bath, with a minimum of 3 days per week in the office
Contract type: Full-time, permanent
Salary range: £30,000-40,000
Reporting to: Deputy Chief Operating Officer
Applications: Please apply here by 25 May
About EJF
The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.
EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.
Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions.
EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future. Join us.
About the role
This is an exciting opportunity for an operations professional who shares EJF’s commitment to environmental justice and is ready to take on real responsibility across a fast-growing global non-profit organisation.
As Operations Officer, you will play a hands-on role in keeping EJF's international operations running smoothly across 16 countries on four continents, with a particular focus on our five European offices.
Your remit will be broad. From ensuring offices function efficiently and IT systems operate safely, to providing HR support to line managers and coordinating across teams in multiple time zones, no two days will look the same. Over time, you will develop a working knowledge of the full operational landscape of an international NGO, building skills and experience across functions that few comparable roles can offer.
You will bring at least three years of experience in an operations, coordination, or administrative role, ideally in an international or multi-site environment. You will also have strong organisational skills, sound judgement, and a proactive, problem-solving mindset.
This is a role for someone who takes pride in getting things right, thrives on variety, and wants to contribute meaningfully to an organisation working on some of the most urgent environmental and human rights issues of our time.
Key responsibilities
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Operations, Systems & IT Support: This includes user onboarding; troubleshooting technical issues with our hardware or software (calling in external support when needed); managing access and settings; and supporting digital security procedures.
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HR & People: This includes implementing recruitment and induction processes; maintaining staff records and ensuring timely staff reports and appraisals; supporting effective transactional HR services across European offices; and answering ad hoc staff queries.
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Office management: The role will ensure that offices in the UK, Belgium, France, Germany and Spain run efficiently and provide staff with excellent places to work and collaborate.
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General Administration & Organisational Support: This will include managing shared inboxes and calendars; supporting significant procurements and associated financial processes; maintaining institutional registrations and log-ins with relevant entities; implementing systems and processes across the team as required; organising all-staff and management team meetings; and providing ad hoc support for events and other administrative tasks.
Essential skills and experience
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Demonstrable commitment to EJF's vision, mission and values and a determination to change the world for the better.
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At least three years’ experience in an operations, coordination, or administrative role, ideally within an international or multi-site environment.
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Strong organisational and time-management skills, with a proven ability to juggle competing priorities and deliver consistently to deadlines.
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Excellent written and verbal communication skills in English, with the confidence to liaise with colleagues, partners and suppliers across diverse cultures and time zones.
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Sound judgement and discretion when handling confidential or sensitive information, including HR and personnel matters.
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A proactive, hands-on, problem-solving mindset, with strong attention to detail and a willingness to take ownership of tasks from start to finish.
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Confident IT user, with proficiency in Microsoft Office and/or Google Workspace and the ability to learn new systems and tools quickly.
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A team player who collaborates effectively across functions, geographies and time zones, and who is comfortable supporting colleagues at all levels of the organisation.
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Fluency in English.
Desirable skills and experience
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Experience working across more than one operational discipline (HR, IT, facilities, finance).
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Professional-level French, German or Spanish.
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Experience working in a non-profit, international NGO or other mission-driven organisation.
We strongly encourage candidates from underrepresented backgrounds in the environmental and human rights sectors to apply. If you believe you would be a great fit but don’t meet every requirement, we would still love to hear from you.
What we offer
We offer a rewarding package designed to support your well-being, flexibility, and professional growth:
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22 days’ annual leave (exclusive of bank holidays), increasing with each year of service, plus additional paid leave between Christmas and New Year.
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Private healthcare package.
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Generous pension scheme, with employer contributions increasing over time.
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Flexible working hours and hybrid working (typically 3 days in the office / 2 from home).
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Cycle-to-work scheme.
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A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.
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The chance to contribute to an organisation delivering real-world impact for people and planet.
Application process
To apply, please complete the application form here. This includes:
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A personal statement outlining your suitability for the role (max 2 pages)
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Your CV (max 2 pages)
The deadline for applications is 25 May.
Interview processes for different roles will vary, but is likely to include three stages: a short screening call, a panel interview with a task relevant to the role, and a final interview.
Only shortlisted candidates will be contacted.
Candidates must have the legal right to work in the United Kingdom.
EJF is an equal opportunity employer, committed to diversity within the workplace.
The client requests no contact from agencies or media sales.
We’re recruiting a CRM Officer to join a respected membership organisation on a 12-month fixed-term contract. This is a hands-on role focused on CRM management, data integrity, user support and process improvement.
Key Responsibilities
- Manage and triage a CRM ticketing system
- Maintain data quality through cleansing and de-duplication
- Liaise with external technical suppliers
- Deliver CRM training to staff
- Create reports, dashboards and insights
- Identify workflow inefficiencies and implement automation
- Support GDPR-aligned CRM governance
About You
- Experience with Dynamics 365 CRM
- Advanced Excel
- Understanding of GDPR
- Confident communicator with strong problem-solving skills
Why Apply?
- Varied CRM role with real organisational impact
- Hybrid working with central London base
- Supportive, values-led environment
We will be reviewing CV’s as they come through. Don’t delay get in touch! We would be happy to share a more detailed job description and discuss the opportunity further.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About the role
An exciting opportunity has arisen for a motivated and detail-oriented Senior CRM Support Officer to join our dedicated CRM team, supporting our internal database system (CHIP).
Working within a small but influential team, you will act as the main point of contact for system users across the organisation, providing high-quality first and second-line support via multiple channels. You will troubleshoot issues, guide users, and work closely with IT, CRM and operational colleagues to resolve more complex system problems.
A key part of the role is helping users feel confident and capable when using CHIP effectively and in line with compliance requirements. This includes supporting onboarding and induction for new users, creating clear and accessible learning resources (such as user guides, knowledge base articles and video tutorials), and delivering briefings or drop-in sessions.
You will also contribute to continuous improvement by gathering user feedback, identifying trends, supporting system testing, and helping embed best practice across services to ensure accurate and reliable data use.
About you
We are looking for someone who can demonstrate:
- Good technical understanding of Microsoft Dynamics 365 and/or relational database systems
- Experience in a user support or customer-facing role
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams)
- Ability to analyse information, troubleshoot issues, and propose solutions
- Excellent communication skills with the ability to explain technical information clearly
- Strong organisational skills and the ability to manage competing priorities
- Good understanding of data protection and GDPR
- High attention to detail and accuracy
What we offer (benefits)
We offer a supportive working environment with a strong focus on wellbeing, development, and work-life balance:
- 26 days annual leave, increasing to 30 days (plus bank holidays)
- Occupational sick pay (subject to qualifying period)
- Enhanced family-friendly leave pay
- Employee Assistance Programme
- Group stakeholder pension scheme
- Access to BHSF health cash plan
- Cycle to Work scheme
- Free parking at some office locations
- Learning and development opportunities
- Support and supervision from your line manager
Recruitment process
As part of shortlisting, candidates will complete a short online skills assessment aligned to the essential requirements of the role. This helps ensure a fair and consistent selection process. Full details will be provided to shortlisted candidates.
Safeguarding & recruitment
NYAS is committed to safeguarding children, young people, and adults at risk. All successful applicants will be subject to:
- Enhanced DBS check
- Reference checks
- Digital risk assessment
In accordance with UK immigration law, candidates must have the legal right to work in the UK.
About NYAS
NYAS (National Youth Advocacy Service) is a leading rights-based charity ensuring that children, young people, and adults are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced individuals who often rely on statutory services and may be impacted by gaps in provision. Our advocacy and legal services help ensure their voices are heard and acted upon.
We are an inclusive employer committed to equality and diversity. We welcome applications from all individuals regardless of background. We are also a Disability Confident Employer, guaranteeing interviews to disabled applicants who meet the minimum criteria.
How to apply
To apply for this role, please visit our website and complete the online application form.
Please ensure you refer to the person specification within the job description and clearly demonstrate how you meet the required criteria in your application.
The job description and person specification are available on the vacancy page of our website.
We reserve the right to close this vacancy early if we receive a high volume of applications.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Deputy Chief Operating Officer
Position: Deputy Chief Operating Officer
Location: London or Bath, with a minimum of 3 days per week in the office
Contract type: Full-time, permanent
Salary range: £55-63,000
Reporting to: Chief Operating Officer
Applications: Please apply here by 25 May
About EJF
The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.
EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.
Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions.
EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future. Join Us.
About the role
This is a rare and exciting opportunity for a highly motivated and experienced individual to play a central role in driving effective, efficient, and impactful global operations at one of the world’s leading environmental and human rights organisations.
As Deputy Chief Operating Officer, you will report directly to the COO and support the smooth, efficient, and ethical running of EJF’s international operations across 16 countries on four continents. You will work at the heart of the organisation, supporting critical priorities such as donor relations, recruitment and retention, financial controls and development, safeguarding, risk and security, cybersecurity, and ensuring the efficient operation of offices around the world.
This is a senior operational role that offers broad responsibilities and meaningful engagement across global teams and strategic priorities. You will be a solutions-focused, highly organised, and values-driven individual who brings experience in HR, finance, and broader operations. This role is ideal for a professional who is committed to EJF’s mission, vision and values, now seeking senior-level responsibility and broad, meaningful engagement across global teams and strategic priorities.
Key responsibilities
1. Finance and Organisational Integrity:
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Work with the finance team to provide time-bound, clear tracking of financial income and expenditure against agreed budgets; insightful financial projections to inform strategic decisions; and recommendations on ethical banking and investment opportunities and changing needs.
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Ensure operational systems work effectively when they interface with finance, including ensuring value for money when undertaking procurements.
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Work closely with the finance team to ensure strong financial controls and systems are in place across the global offices, robust against fraud and error.
2. Human Resources:
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Supporting and enhancing EJF’s HR systems to ensure they are fit for purpose, fair and appropriate across all jurisdictions.
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Coordinating and supporting Managers with effective recruitment processes globally.
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Ensuring managers have the systems and tools they need to induct, manage, and retain staff, including guidance on management, issue escalation, monitoring performance and reviews.
3. IT and Artificial Intelligence:
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Ensuring that the IT, software systems and internal processes that the EJF team depend on are effective, secure and offer value for money.
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Contributing to EJF’s approach to tech and innovation, particularly the effective, ethical use of AI.
4. Fundraising Support and Donor Reporting:
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Support fundraising, including coordinating complex applications and ensuring proposal budgets and other operational information are accurate and consistent.
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Supporting decision-making relating to future fundraising priorities and new income streams.
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Ensuring operational developments are accurately reflected in donor reporting.
5. Safeguarding, Risk and Security:
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Overseeing the implementation of EJF’s safeguarding, cybersecurity and whistleblowing policies and monitoring, ensuring consistency across countries.
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Working with relevant teams, regularly review safety and security protocols in EJF’s global teams, including digital systems and data security.
6. Leadership and Coordination:
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Leading the roll-out and periodic review of improved operational processes and systems across the organisation, ensuring buy-in across teams.
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Providing clear, detailed updates on operational developments to the COO and, where appropriate, to the Senior Management Team and Directors.
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Deputising for the COO when required
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Management of an Operations Officer
Essential skills and experience
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Demonstrable commitment to EJF's vision, mission and values and a determination to change the world for the better.
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Strong administrative and organisational skills.
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Financial literacy and experience working with finance systems, controls and protocols.
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At least five years’ experience in HR, finance, or other relevant operational roles.
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Demonstrated experience managing or supporting recruitment and HR systems.
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Excellent interpersonal and communication skills, with the ability to work effectively across cultures and time zones.
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Sound judgement and discretion when handling confidential or sensitive information, including HR and personnel matters.
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A proactive, solutions-focused mindset, with confidence, taking initiative and improving systems.
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Strong ethical commitment to safeguarding and equality.
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An interest in developing a career in NGO operations, preferably with experience in the sector.
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Ability to work both independently and collaboratively within a fast-paced environment.
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Fluency in English.
Desirable skills and experience
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Degree in a relevant discipline; relevant professional qualifications (e.g. CIPD, accountancy, legal) and additional relevant languages are desirable.
-
Experience working in a non-profit, international NGO or other mission-driven organisation.
We strongly encourage candidates from underrepresented backgrounds in the environmental and human rights sectors to apply. If you believe you would be a great fit but don’t meet every requirement, we would still love to hear from you.
What we offer
We offer a rewarding package designed to support your well-being, flexibility, and professional growth:
-
22 days’ annual leave (exclusive of bank holidays), increasing with each year of service, plus additional paid leave between Christmas and New Year.
-
Private healthcare package.
-
Generous pension scheme, with employer contributions increasing over time.
-
Flexible working hours and hybrid working (typically 3 days in the office / 2 from home).
-
Cycle-to-work scheme.
-
A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.
-
The chance to contribute to an organisation delivering real-world impact for people and planet.
Application process
To apply, please complete the application form here. This includes:
-
A personal statement outlining your suitability for the role (max 2 pages)
-
Your CV (max 2 pages)
The deadline for applications is 25 May.
Interview processes for different roles will vary, but is likely to include three stages: a short screening call, a panel interview with a task relevant to the role, and a final interview.
Only shortlisted candidates will be contacted.
Candidates must have the legal right to work in the United Kingdom.
EJF is an equal opportunity employer, committed to diversity within the workplace.
The client requests no contact from agencies or media sales.