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Does this sound like you?

If you love being outdoors, enjoy talking to people and have amazing organisation skills, then our Events Fundraising Officer role is for you. Each year, almost 1,000 people take part in a Youth Adventure Challenge Event. We are looking for a dynamic Events Fundraising Officer to help recruit and support our fundraisers, assist with the organisation of events and help us to develop this significant income stream.

Working alongside the Challenge Events Manager, the Events Fundraising Officer is instrumental in every step of delivering well-managed, fun and safe events for our corporate partners and event participants, as well as ensuring the fundraising success of each event.

Excellent communication and people skills will be essential as you will play a key role in building up relationships with the clients, the participants and their supporters. Furthermore, you will be involved in the whole process of event organisation, including developing the event, preparing the resources, helping with logistics, maintaining accurate records, reporting and banking and thanking. 

The Fundraising Officer must be self-motivated, well organised, able to multi-task, a strong administrator, a fantastic team player, have excellent inter-personal skills and enjoy being outdoors.  Paid or voluntary experience in a fundraising environment is essential.  This is a great opportunity for somebody looking to take the next step in their career, with plenty of scope to develop your skills and experience within a supportive team. Whilst the role is home-based you must live in the South West to ensure easy access for in-person meetings.

The Charity

At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.

We’re proud to offer our programmes completely free of charge to participants which means the fundraising team is crucial. With ambitious plans to help more young people over the coming years, our Events Fundraising Officer role is an exciting opportunity to make a real difference. You’ll be well-supported as part of a small fundraising team with a big heart, with plenty of opportunities to visit our programmes and see the tangible impact of your work.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Prison Facilitator/Library Assistant - HMP Ashfield

Location: HMP Ashfield
Department: Prison delivery
Salary: £29,264
Hours: Full time (35 hours)
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Ashfield. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programmes at HMP Ashfield, maximising opportunities for people in prison to learn. This role also includes providing daily assistance in the running of the prison library and of library outreach including facilitation of activity groups.

Ideally you will have some experience working within a prison environment, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. You will have a love for reading and be able to help inspire others (including those who find reading difficult) to enjoy all of the benefits of reading for pleasure.

The role is prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

?Interviews are planned for 9th April 2026

REF-226 987

This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.

Responsibilities

CORE

• Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices

• Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.

• When required, be an active and engaged member of CALMs EDI Supergroup.

• Be a data steward for fundraising, ensuring quality data management.

• Support the fundraising team with financial data queries

Role specifics

Stewardship:

• Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.

• Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities. 

• Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required. 

• Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.

• Support on the maintenance, optimisation  and creation of relevant pages on the CALM website.

• Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations. 

• Support the Social Fundraising Manager with ad moderation where required

Operational and administrative support:

• Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM

• Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank. 

• Support retention activities, including upgrade, reactivation and loyalty journeys.

• Provide administrative support for acquisition and retention campaigns

• When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)

• Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience. 

• Support the teams with finding cost effective travel and hotels to support event delivery.

• Support the Head of Public Fundraising with month end financial reconciliation processes

• Identify and code income across various fundraising platforms.

• Preparing data and  uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver 

Fulfilment:

• Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.

• Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues. 

• Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.

• Run daily checks of the supporter store to ensure order fulfilment can be carried out.

Your profile 

Competencies

Essential

• Excellent verbal and written communication skills

• A keen eye for detail

• A high level of computer literacy

• Excellent interpersonal and relationship building skills

Desirable

• Passion and flair for fundraising

• Data analysis skills

• Comfortable working in a fast-paced, creative and forever-changing environment.

Reports to: Senior Fundraising Manager

Contract: Full time, permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30k - £35k per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Friday 20th March 2026.

Starting Salary: £31,312 - £33,815 (including London weighting) 

Location: Romero House, London 

Hybrid working with a minimum of 40% of your time in the London head Office 

Job Profile

We are looking for an Advocacy Assistant who is keen to contribute to the work of CAFOD’s advocacy work, especially our work in Parliament. You will work closely with the policy and campaigns teams in contributing to bringing about long-term change for the poorest and most marginalised. The post will be responsible for monitoring key issues in Parliament and supporting work with the CAFOD All-Party Parliamentary Group. It provides direct support to the Director of Advocacy and Communications and ensures our advocacy and development education grants programme is well administered. You will be interested in advocacy work and have had some experience in campaigns, policy or parliamentary work, maybe gained in a voluntary capacity. You’ll be very well organised, with an eye for detail and completing tasks on time.

Key Responsibilities

Providing focused and valuable administrative support

• Developing and amending online and offline systems for teams or the Group 

• Support the teams on events, activities and projects 

• Supporting and Coordinating Supporter mailings 

• Collate relevant annual reporting information including the ECOSOC reporting.

Parliamentary Monitoring 

• To track Parliamentary activity, statements, questions and circulate these to relevant stakeholders within CAFOD 

• To support organising Parliamentary events and APPG meetings 

• To work with other NGO’s and coalitions on Parliamentary activity

Grant Processing 

• To administer the advocacy and development education grants liaising with prospective and successful grantees as appropriate. 

Communications Support

• Act as a first point of contact for any external enquiries, passing on requests to others as appropriate, and ensuring that the Supporter Relations Team have up to date information 

• Supporting the campaigns and policy team’s communications, mainly internal, and where appropriate, through CAFOD’s external website, social media tools

Financial Support 

• Monitoring expenditures and budgets

Person Specification  

• Understanding CAFOD: I understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve 

• Managing ourselves: I recognise what needs to be done and take action to deal with it

• Working with others: I help others in the team and across CAFOD to achieve their goals

• Communicating: I actively listen to others; I keep colleagues informed of developments that may affect them

• Managing resources: I am clear about available resources and how they can be best used. I am careful in the use of resources, including other people’s time

• Achieving results: I have a clear sense of priorities. I keep focused on the work to be done. 

Job-specific Competencies  

• Experience in administration and budgets in an office environment with good knowledge of IT systems

• Good communication skills, written and verbal.

• Understanding of the UK Parliament is helpful but not essential.

CAFOD is a welcoming and supportive place to work and is committed to a safe and inclusive working culture where all are respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.  

  

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.   

  

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.  

Come and join us and help make a real difference in the lives of the world’s poorest communities. 

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults

The Diocese of Truro is home to 305 church buildings — extraordinary places of worship, history, community and culture. Each one tells a story about the people of Cornwall and the faith that shaped our landscape. We are committed to supporting the volunteers and clergy who care for these much‑loved spaces, ensuring they remain sustainable, welcoming and fit for mission.

As part of our ambitious Buildings Strategy, supported by the Church of England’s Buildings for Mission programme, we are expanding our capacity and seeking a Church Buildings Support Officer (CBSO) to join our Buildings, Environment and Land Team. A second CBSO will be recruited later in the year, and between the roles we aim to cover two specialist areas:

• Fundraising and grant support (particularly heritage and capital grants)
• Community engagement and enterprise development

We welcome applicants who bring strength in at least one of these areas. All CBSOs will also provide general fabric and funding advice.

As a CBSO, you will be an advisor, problem‑solver and encourager — working alongside parishes to help them repair, adapt and make the best possible use of their buildings. You’ll support everything from maintenance plans to major capital projects, helping churches access funding, specialist guidance and community partnerships.

You will play a key role in ensuring church buildings are well cared for, environmentally responsible, and equipped for worship, ministry and wider community life. The right person for this role will understand buildings in community settings and how they are used. They will be interested in heritage buildings and also know about, or want to learn about, churches and how to care for them. We need a strong communicator who can adjust to different audiences, engaging people in the cause rather than bulldoze them. The skills to bring people together to collaborate are key. Experience of developing and managing projects with community groups/faith groups and fundraising, as well as experience in budget management is important.

Ideally, we seek someone with a qualification and experience in a relevant area, but we are very happy to invest in the right person and can offer a range of training and support.

This role offers the opportunity to make a lasting impact as part of a unique organisation that prides itself on being a supportive employer. At the Diocese of Truro, we value work-life balance and employee wellbeing and are committed to supporting your development. We offer additional benefits such as flexible working, up to 26 days holiday plus bank holidays, a range of wellbeing activities and the Church of England Pension Scheme with 9-15% employer contributions. More information on this here.

The closing date for applications is midnight on 16 March 2026 with interviews being held on 25 March 2026 in Truro.

This role has been made possible with support from a grant from the Church of England.

We welcome applications from all suitably qualified persons. However, we would particularly welcome applications from those with a disability, or from a UK minority ethnic background, as these groups are currently under-represented in our staff.

Project Officer - Active Journeys, Schools

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Officer - Active Journeys, Schools

England South

£29,235 per annum (pro rata for part time)

Ref: 108REC

Part time 30 hours per week – we are happy to talk flexible working

Base: Hybrid working across Surrey 

Contract: Fixed term until 31 March 2027

ABOUT THE ROLE

Team: Active Journeys

As the Project Officer, you will work directly with schools and local communities across Surrey, identifying ways to transform streets and public spaces into safer, more welcoming environments for active travel.

What you’ll be doing:

• Plan and deliver behaviour change projects and activities that promote walking, wheeling, and cycling within schools and local communities.
• Build strong, effective relationships with local leaders, authorities, and other key stakeholders.
• Work with schools to develop or improve their School Travel Plans to promote active and sustainable travel.
• Supervise and mentor colleagues and volunteers involved in project delivery.

This role is ideal for someone who enjoys planning and delivering fun activity sessions with children and young people, and helping build projects that help get people active, improving health and wellbeing and the environment!

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Experience of planning and delivering activity sessions, and a willingness to learn and share new practical skills like bike maintenance.
• Proven experience of delivering work packages as part of a project or experience of managing small clearly defined projects.
• Excellent communication skills, with experience of connecting with different audiences and adapting your approach.
• A proactive problem‑solver who effectively manages priorities and workload.
• Demonstrated ability to motivate and mentor others while collaborating effectively to build strong, positive working relationships.
• Experience of working with children and young people.

This role will require travel and work at locations as necessary to undertake projects on behalf of Walk Wheel Cycle Trust.

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 15 March 2026
• Interviews will be held online via Microsoft Teams during the week commencing 23rd March. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

• Adjustments are available throughout the application process.

Want to explore more roles?

You can find full details about all our current job openings at:

We are looking for a motivated self-starter keen to take on new challenges, and to adapt their varied skills to join us and support our community. This role will have you tackling different things every day and is supported by the external expertise of our HR advisors so a good level of support is in place. You will ensure that our office runs smoothly, and that our key corporate and HR processes and procedures are carried out, comply with law and with our policies.

Working with everyone, you’ll actively enjoy the collegiate atmosphere which we value as a team. You will be curious, courageous, able to quickly understand our work, (and to ask for help when you don’t) and you’ll have the self-belief and capacity to develop trusting relationships with stakeholders at every level.  You will have an appetite for detail, and a focus on standards.

See the attached Job Description for more details.

How to Apply

We will be assessing applications on a rolling basis.

The closing date and time for applications is 9am, 26th March 2026.

We reserve the right to close applications prior to the closing date if we receive elevated levels of interest and/or secure a successful applicant for the role.

• Please send us an up to date CV including a daytime phone and email contact and a brief covering email of no more than 250 words indicating your own assessment of whether you think you meet the criteria to be considered for this role. (details in the job description).
• IMPORTANT: please use "Office & HR Support Coordinator Application" as your email subject line.
• We will contact suitable candidates to arrange a short call with the CEO of no more than 10 minutes as this post will work closely with the successful candidate.
• Some candidates will then be invited for interview in person at our offices in South Kensington.

We are currently looking for a Data Analysis Officer to join our IT Infrastructure & Operations team on a permanent full time contract.

This role will support the development and implementation of the organisational data strategy. You will work closely with various teams to help foster a data-driven culture and assist in deriving insights from data. 

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please navigate to our website to find the original advert.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.
This job is not eligible for visa sponsorship.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Key Responsibilities

• Support the Data and Analytics Lead in ensuring robust data analytic capabilities
• Assist in preparing reports and dashboards to monitor performance and inform decision-making
• Support the assessment, implementation, and management of data architecture, tools, software, and infrastructure
• Assist in ensuring data handling processes adhere to industry best practices and legal requirements
• Collaborate with various functions and workstreams to identify opportunities for data-driven improvements

Skills & Experience

• Have a foundational understanding of data analysis and a strong interest in modern statistical methods, tools, and platforms
• Be able to support the translation of analysis results into data-driven insights
• Experience with cloud data platforms such as BigQuery, Databricks, Snowflake or similar is desired.
• Able to demonstrate effective attention to detail, with the ability to work accurately with complex datasets, ensuring quality and consistency in reporting and analysis.

Benefits

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:​​​​​​​
 

• A min 5%  pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for SC events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 

About The Role
Are you passionate about making a difference in people’s lives?
Do you want to be part of a caring, supportive, and dedicated team?
We’re looking for a Housing Administrator to join our supported living and housing services based in Surrey.
This is a varied and rewarding opportunity where your organisation, communication, and people skills will directly support tenants, families, professionals, and care teams — helping services run smoothly and compliantly.
As a Housing Administrator, you’ll:

• Act as the first point of contact — answering phones, emails, and welcoming tenants, families, and professionals.
• Provide housing administration support, including maintaining tenancy records, start and end dates, and issuing tenancy agreements (including easy-read versions).
• Support families and tenants with housing benefit applications, exempt accommodation claims, and related queries.
• Liaise with external agencies such as local authorities, housing benefit teams, and Universal Credit to resolve housing and benefit issues.
• Take and coordinate maintenance queries for Surrey projects and Ashdown, ensuring clear communication with families and tenants.
• Support compliance with data collection requirements for CQC, Capacity Tracker, and commissioning authorities.
• Assist with audits, KPI collation, and performance reporting.
• Support property management and projects teams with document control to meet SCC, WSCC, and Hampshire contract requirements.
• Book meetings, reviews, and professional visits, and provide hospitality when required.
• Order PPE, stationery, and supplies, and support events and social activities.
• Manage the social club and safely oversee the secure handling of client bank cards in line with policy.

What we’re looking for:

• At least two years’ experience in an administrative role within housing, supported living, care, or a related environment.
• Knowledge of housing management processes, tenancy administration, and compliance requirements.
• Experience supporting benefit applications or liaising with external agencies (desirable).
• Strong organisational skills with excellent attention to detail.
• Confident communication skills, both written and verbal, with a warm and professional approach.
• The ability to produce accessible documentation, including easy-read materials.
• A calm, empathetic, and non-judgemental approach when supporting tenants and families.
  The ability to manage multiple priorities and work collaboratively as part of a team.
  A commitment to confidentiality, safeguarding, equality, and inclusion.

About The Organisation
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic.
• Vulnerable families, including those experiencing homelessness.
• Individuals who need additional support to remain in their homes or with their families.
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to provide inclusive, compassionate support that helps people live fulfilling lives.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation.
• Ongoing training and professional development opportunities.
• A varied role where no two days are the same.
• The chance to make a real difference in people’s lives every day.
• Competitive pay and benefits package.

Do you want to work for a dynamic, creative, fast-paced charity?

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.

Operations Director

The ideal candidate

We are looking for a values‑driven operational leader with significant experience in senior operations, systems, or transformation roles. You will bring strong technical capability in designing and embedding systems and processes, excellent analytical skills, and the ability to produce high‑quality management information for senior leaders and Boards.

You will be an influential communicator who can lead through change, build strong relationships across the organisation, and support others to work in consistent, effective, and collaborative ways. With a strong grasp of governance, risk, compliance, and organisational assurance, you will balance strategic vision with hands‑on delivery. Above all, you will share Action Together’s commitment to social justice, equity, and strengthening people, places, and partnerships

The role

The Operations Director will lead the development, optimisation, and continuous improvement of Action Together’s systems, processes, and organisational infrastructure. Working as part of the Senior Leadership Team, you will co-design, develop, and maintain internal systems and processes that enhance operational delivery and organisational efficiency, ensuring they are fully embedded into day-to-day use with clear ownership, guidance, and effective performance monitoring.

You will oversee core central functions including HR, Communications and Impact, Data Protection and Information Management, and Health & Safety. You will play a key role in internal digital transformation, policy development, risk management, and organisational compliance. You will produce high‑quality management information that supports strategic decision‑making, work closely with Locality Directors to standardise and enhance delivery models. In addition, with reference to our constitution and Scheme of Delegation you will be responsible for supporting governance at Board meetings, and the AGM.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Wednesday 25th March 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Action for Conservation is a UK grassroots charity using innovative approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. In 2019, we launched our flagship Penpont Project on a 2,000-acre estate in Bannau Brycheiniog (Brecon Beacons), Wales. The Penpont Project is the largest intergenerational nature restoration project of its kind in the world, aiming to demonstrate how youth leadership and ambition can advance nature’s recovery at a time of acute ecological crisis.

We are currently looking for a Community Tree Nursery Coordinator to join the Penpont Project and run our Community Tree Nursery, growing trees from native tree species, including trees of conservation and heritage value, through collaborative learning and community-building activities. The focus of the role is as much on intergenerational learning and community engagement as it is on the processes of tree rearing and producing trees for planting out across the landscape. This is a brilliant opportunity for someone with good knowledge of tree planting, growth and care, and a passion for working with young people and communities. Please be aware that this is a physically active role, and you should be willing to work outdoors most of the time.

Applications close on Sunday, 22 March at midnight.

Key terms

Start date: mid/late April 2026 or sooner, if possible
Contract type: Part-time, fixed-term until 31 December 2027, with possibility to extend subject to funding
Starting salary: £29,105 - £30,344 FTE (pro-rata) depending on experience
Hours of work: 14-21 hours / 2-3 days per week to be agreed with the successful candidate. This role requires evening and weekend work, with the possibility of supporting overnight visits. Time off in lieu (TOIL) can be taken for overtime worked.
Location: Penpont, Brecon (we offer hybrid working whenever possible)

What you will do

• Look after the day-to-day running and maintenance of the Tree Nursery together with our partners.
• Grow native tree species to use as stock for tree planting at Penpont, with types and quantities of trees to be determined based on project needs and what we can hope to achieve through volunteer action and educational events.
• Engage young people and the local community around Penpont with the Tree Nursery through a variety of events and activities, supporting them to grow their skills, knowledge and confidence related to trees, and ensure there is a solid volunteer base to support the nursery’s operation.
• Be responsible for the general coordination of Tree Nursery events and manage all relevant administration and logistics.
• Support monitoring, evaluation and learning (MEL) activities as relevant to your role to understand the impact of our work and facilitate learnings.

What we are looking for

• Experience of working with young people, ideally aged 12-18 and community volunteers and proven ability to engage, motivate and support people from diverse backgrounds and age groups
• Good horticultural knowledge, from selecting seeds to growing and nurturing tree stock, including traditional growing techniques; knowledge related to woodlands and forest ecosystems is desirable
• Experience of organising and running events and activities from start to finish, including liaising with stakeholders, managing logistics, health and safety and safeguarding
• Proven ability to facilitate stimulating, interactive and inclusive youth/community group sessions, especially practical activities in an outdoor setting
• Excellent communication, interpersonal and teamwork skills and ability to build and maintain positive relationships with colleagues, partners, young people and other stakeholders
• Excellent organisational and time management skills and ability to prioritise effectively to meet deadlines
• A proactive and self-reliant approach to work, ability to work independently, problem-solve and take initiative to achieve results
• Good IT skills, including using Google Workspace applications (e.g. Gmail, Docs, Sheets, etc.) or similar
• Physical ability to meet the demands of the role as well as willingness to work outdoors in all seasons/weathers and to work outside of usual office hours
• Fluency in Welsh is desirable

Why work with us?

You’ll be joining a dynamic, mission-driven team who truly love what they do. Some of the benefits we offer include:

• A 9-day working fortnight with every other Friday off, or a proportionate amount of time off for part-time staff
• 25 days of annual leave plus bank holidays, plus one additional day for each year served up to a maximum of 30 days
• Up to 5 days of professional development leave and up to 2 paid volunteer days each year
• A workplace pension with 4% employer contributions
• Access to flexible working to help you maintain a healthy work-life balance
• Regular team and organisational away days in the great outdoors
• A robust training package and a bespoke professional development plan

Please read the Recruitment Pack for this role for full details, including the complete job description and guidance on the application process. 

If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please get in touch.

Guaranteed Interview Scheme

Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. We strongly encourage people from demographics that are currently underrepresented in the environmental movement to apply, particularly those from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.

*** 

Amdanon ni

Elusen llawr gwlad yng ngwledydd Prydain yw Gweithredu dros Gadwraeth, sy’n defnyddio dulliau arloesol i ysbrydoli ac i rymuso pobl ifanc o gefndiroedd amrywiol, rhwng 12 a 24 oed, i fod y genhedlaeth nesaf o arweinwyr amgylcheddol.

Ynglŷn â’r swydd

Dyma gyfle cyffrous i rywun sydd â gwybodaeth arddwriaethol ac angerdd am weithio gyda phobl ifanc a chymunedau i ymuno â’n prosiect blaenllaw ar adfer byd natur ym Mhenpont, a chyfrannu at ddatblygiad a llwyddiant ein Meithrinfa Goed Gymunedol newydd, gan wella’r canlyniadau i bobl ifanc a’r amgylchedd.

Yn y swydd hon, byddwch yn ymgymryd â rôl bwysig yn cyd-reoli Meithrinfa Goed Penpont, gan helpu i'w sefydlu fel canolfan fywiog ar gyfer byd natur a chysylltiad cymdeithasol yn y gymuned leol, ac fel ffynhonnell coed o ansawdd uchel o rywogaethau coed brodorol, gan gynnwys coed o werth treftadol a chadwrol, ar gyfer Prosiect Penpont.

Swydd: Cydlynydd Meithrinfa Goed Gymunedol Penpont
Dyddiad cychwyn: canol/diwedd mis Ebrill 2026 neu'n gynt, os yn bosibl
Math o gontract: Rhan-amser, tymor penodol tan 31 Rhagfyr 2027, gyda'r posibilrwydd o ymestyn yn amodol ar gyllid
Cyfnod prawf: Tri mis
Cyflog cychwynnol: £29,105 - £30,344 CALl (pro rata) yn dibynnu ar brofiad
Oriau gwaith: 14-21 awr / 2-3 diwrnod yr wythnos i'w gytuno gyda'r ymgeisydd llwyddiannus. Mae'r swydd hon yn gofyn am waith gyda'r nos ac ar benwythnosau, gyda phosibilrwydd o gefnogi ymweliadau dros nos. Gellir cymryd amser o’r gwaith yn lle tâl (TOIL) am weithio goramser.
Lleoliad: Penpont, Aberhonddu
Teithio: Teithio achlysurol yn yr ardal leol ac yn genedlaethol ar gyfer digwyddiadau a chyfarfodydd

Cyfrifoldebau allweddol

• Rhannu cyfrifoldeb am redeg a chynnal y Feithrinfa Goed o ddydd i ddydd ar y cyd â'n partneriaid.
• Tyfu rhywogaethau coed brodorol i'w defnyddio fel stoc ar gyfer plannu coed ym Mhenpont, gyda mathau a meintiau'r coed i'w pennu ar y cyd â Rheolwr Prosiect Penpont a’r Arweinydd Technegol, yn seiliedig ar anghenion y prosiect a'r hyn y gallwn obeithio ei gyflawni trwy weithredu gwirfoddol a digwyddiadau addysgol.
• Dod â phobl ifanc a'r gymuned leol yn rhan o waith Penpont gyda'r Feithrinfa Goed drwy amrywiaeth o ddigwyddiadau a gweithgareddau, gan eu cefnogi i ddatblygu eu sgiliau, eu gwybodaeth a'u hyder o ran coed, a sicrhau bod sylfaen gadarn o wirfoddolwyr i gefnogi gweithrediad y feithrinfa.
• Bod yn gyfrifol am y gwaith cyffredinol o gydlynu digwyddiadau’r Feithrinfa Goed a rheoli'r holl waith gweinyddol a logisteg perthnasol.
• Cefnogi gweithgareddau monitro, gwerthuso a dysgu ym Mhenpont yn ôl yr angen i'ch swydd er mwyn deall effaith y prosiect a dysgu gwersi.

Pam gweithio gyda ni?

Ymhlith manteision gweithio yn Gweithredu dros Gadwraeth mae:

• 9 diwrnod gwaith bob pythefnos, gyda phob yn ail ddydd Gwener i ffwrdd, neu swm cymesur o amser i ffwrdd i staff rhan-amser
• 25 diwrnod o wyliau blynyddol ynghyd â gwyliau cyhoeddus, yn ogystal ag un diwrnod ychwanegol am bob blwyddyn a wasanaethir hyd at uchafswm o 30 diwrnod
• Hyd at 5 diwrnod o absenoldeb ar gyfer datblygiad proffesiynol a hyd at 2 ddiwrnod â thâl i wirfoddoli bob blwyddyn
• Pensiwn gweithle gyda chyfraniadau cyflogwr o 4%
• Mynediad at weithio hyblyg i'ch helpu i gynnal cydbwysedd iach rhwng bywyd a gwaith
• Diwrnodau i ffwrdd rheolaidd yn yr awyr agored gyda’r tîm a’r sefydliad 
• Pecyn hyfforddi cadarn a chynllun datblygu pwrpasol, wedi'u cyd-ddatblygu gyda'ch rheolwr llinell, i gefnogi eich cynnydd a'ch amcanion gyrfa

Ein hymrwymiad i amrywiaeth

Mae amrywiaeth yn un o'n gwerthoedd craidd fel sefydliad ac rydyn ni wedi ymrwymo i greu amgylchedd gwaith cynhwysol lle mae amrywiaeth yn cael ei gwerthfawrogi a lle mae cyfle cyfartal. Rydyn ni hefyd yn cydnabod bod yr argyfwng hinsawdd ac ecolegol yn effeithio'n anghymesur ar gymunedau lleiafrifol a/neu sydd wedi’u hymyleiddio – ond mae'r lleisiau hyn wedi'u tangynrychioli'n sylweddol yn y sector.

Ar hyn o bryd, y sector amgylcheddol yw'r sector lleiaf amrywiol ond un yn y Deyrnas Unedig, gyda dim ond 4.8% o weithwyr o gefndiroedd ethnig leiafrifol. Os yw'r mudiad amgylcheddol am lwyddo i greu dyfodol mwy gwyrdd sy'n cefnogi’r gymdeithas gyfan, mae angen lleisiau amrywiol wrth wraidd ein rhaglenni. Rydyn ni felly’n annog pobl o ddemograffeg sydd heb gynrychiolaeth ddigonol ar hyn o bryd yn y mudiad amgylcheddol i ymgeisio.

Cynlluniau Cyfweliad Gwarantedig

Rydyn ni’n annog ceisiadau yn arbennig gan bobl o gefndiroedd ethnig leiafrifol neu sy'n byw ag anabledd neu gyflyrau iechyd hirdymor. Byddwn yn cynnig cyfweliad i unrhyw ymgeiswyr o gefndiroedd ethnig leiafrifol neu sy'n byw gydag anabledd sy'n dewis ymuno â'n Cynllun Cyfweliad Gwarantedig wrth wneud cais ac sy'n bodloni'r meini prawf hanfodol ar gyfer y swydd hon.

Y dyddiad cau ar gyfer gwneud cais yw nos Sul 22 Mawrth 2026 am hanner nos. 

Os hoffech ragor o wybodaeth, cymorth gyda gofynion hygyrchedd, fel addasiad i'r broses ymgeisio neu gyfweld, neu sgwrs anffurfiol, cysylltwch â ni drwy e-bost.

About us

The Merchant Taylors’ Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy.

Members play active roles in philanthropy through volunteering their time, skills, and donations to empower charities local to the Company's key areas of work and support through governance and volunteering opportunities a number of affiliated schools across the United Kingdom as well as to exceptional individual students.

Fraternity and community are rooted in the Company’s ancient beginnings, when members worked together in order to take care of one another in poor health, old age and through unstable economic times.

About Merchant Taylors’ Boones Charity (MTBC)

MTBC is a charitable arm of the Merchant Taylors’ Company, with a vision to be a long term provider of high quality almshouses in the Borough of Lewisham that improves lives across the generations.

Almshouse dwellings for ‘low needs’ young people affected by homeless – this Youth Almshouses project is at the business planning phase, with the accommodation due to open in a few years’ time. The current proposal is that MTBC will build the accommodation and an experienced Partner Charity will manage it under a lease.

Independent living almshouse flats for people aged 57+ in financial need: Christopher Boone’s Court - MTBC has 34 flats in this luxurious new development, leased from One Housing Group. The remaining flats are owned by One Housing Group’s private tenants in the same age range.

About the role

Reports to: The Head of Philanthropy

Direct reports: None

Places of work: The Hall (Bank, London), Christopher Boone’s Court (South London).

Travel: Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK, primarily in connection with the Youth Almshouses project.

Key collaborative relationships within Merchant Taylors’: Youth Almshouses Project Group, Company Surveyor, Membership and Communications Team, Finance Team

Overview of role:

The postholder leads the development of policy on issues such as independent living and financial subsidy to make a positive difference to the lives of older people in financial hardship at our site in Lewisham. The postholder manages operations at that site, with an emphasis on efficient systems.

The postholder is part of the small team responsible for developing our project to house young people, being versatile about the tasks they undertake to bring this complex and exciting project to fruition.

The postholder is the lead staff member reporting to the Housing and Care Committee on the resident-related issues in our provision of almshouse accommodation. The post holder leads on fulfilling MTBC’s obligations to regulatory bodies such as the Charity Commission and Regulator of Social Housing.

Responsibilities and Duties

Youth Almshouses project: planning phase

[This phase has already started. There is a separate section of this Job Description relating to once construction has finished, estimated to be 2028]

Contributes to all aspects of the planning phase of the Youth Almshouses project and building relationships with key third parties. Non-exhaustive examples of milestones due in this phase for the project team to which this role belongs are:

o Agreeing appropriate business model and site design with the Partner Charity

o Conclusive professional advice on all aspects

o Concluding legal agreements with the Partner Charity

o Any regulatory issues concluded

o Planning permission granted

o Publicity

o Contracts in place with all parties relevant to construction

Management of the charity

• Presents information to assist decision-making, for example written reports and analysis of financial data for the trustees
• Manages MTBC’s affairs at Christopher Boone’s Court

Finance, Legal and Governance

• Leads on all financial matters affecting our residents at Christopher Boone’s Court.
• Completes annual returns to regulatory bodies
• Contributes to business continuity plan, review of relevant policies, preparation of MTBC’s annual report and accounts, budgeting cycle and monitoring performance against budget.
• Ensures that MTBC is up to date in complying with regulatory regimes of the Charity Commission, Regulator of Social Housing, the Housing Ombudsman and any other relevant regulatory bodies.

Data Protection

Promotes a ‘data protection by design’ approach to ensure that MTBC is compliant with data protection principles.

Policy, Development and Improvement

• Leads policy development on independent living, financial subsidy of residents, and any other relevant policy issues relating to residents of Christopher Boone’s Court or the planned youth accommodation.
• Keeps up to date with regulatory changes and best practice learning relevant to almshouse charities which are Registered Providers of Social Housing
• Drives forward change to reflect that learning, for the benefit of MTBC.
• Seeks appropriate specialist advice.

Information Technology and Residents

Encourages and develops the use and availability of technology to make residents at Christopher Boone’s Court confident with accessing online services.

Communications

Writes communications about MTBC and its activities for a wide variety of stakeholders.

Property Management

Arranges any repairs/maintenance at Christopher Boone’s Court which are MTBC’s responsibility.

Monitors whether One Housing Group and MTBC’s tenant at Archbishop Coggan House are carrying out all tests required by statute or lease obligations. Reports non-compliance and any unsatisfactory test results to the Company Surveyor’s team.

Assists the Company Surveyor’s team in arrangements for long term planned maintenance at the Youth Almshouses.

MTBC residents at Christopher Boone’s Court

• Leads strategy and implements all communications, arrangements and process to ensure MTBC’s almshouse flats are occupied
• Establishes an efficient system for monitoring residents’ ability to live independently
• Leads on operating all policies relating to residents’ behaviour (eg Anti-Social Behaviour)
• Drives forward and resolves ‘pastoral’ cases with a proportionate approach
• Assists in dealing with safeguarding cases in accordance with protocols
•  Leads on ending individual residents’ rights to live at Christopher Boone’s Court, through the appropriate internal and court processes, including instructing lawyers.
• Ensures that an ARC concessionary TV licence is in force for MTBC residents at Christopher Boone’s Court.
• Organises traditional annual events involving the Merchant Taylors’ Company.

Relationships with third parties

Christopher Boone’s Court:

• Ensures that One Housing Group and any other relationship partners meet agreed performance levels/contractual responsibilities to MTBC.
• Works proactively with One Housing Group to promote a cohesive, empowered community of residents at Christopher Boone’s Court, ensuring as far as reasonably possible that there is a common and consistent approach to MTBC and non-MTBC residents, and common opportunities for them.

Youth Almshouses after construction has finished (est. 2028):

• Acts as the key point of contact between the Partner Charity managing the accommodation, Merchant Taylors’ and its Client Project Manager, leading on operational issues.
• Notifies all construction latent defects to MTBC’s Client Project Manager.
• Leads on the Partner Charity’s performance level against the lease and service agreement.
• Assists as required in procuring periodic renewal and/or re-negotiation of lease and service agreement between MTBC and the Partner Charity, or a new lease and agreement with a replacement Partner Charity

Essential (skills, experience, qualifications)

• Educated to degree level
• Interest in economic/social policy issues relevant to the types of people eligible to live at the proposed youth almshouses and Christopher Boone’s Court.
• Able to take responsibility while maintaining good communication and accountability
• Proactive with a problem-solving aptitude
• A fast learner who’s able to interpret complex information
• Good commercial awareness and financial understanding
• Excellent communication skills and interpersonal skills
• Always reviewing and looking at ways to improve existing processes
• Good IT skills

Desirable

CIH Level 4 Certificate in Housing

HOW TO APPLY:

Please submit your CV and cover letter.

Please don’t use generative AI. 

Your cover letter should explain why you think  you are a good fit for this role.

Location: MSSC National Support Centre, London, SE1 7JY

Contract: Full-time, permanent

Salary: Up to £80,000 gross per annum, depending on experience

Closing Date: 22 March 2026

Are you looking for a new challenge where you can have a positive impact on the lives of young people? We’re looking for an exceptional leader with significant experience of youth, volunteering, safety and business support.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development.

Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people.

We are looking for an exceptional individual who wants to be at the heart of this project to reach more young people through our extraordinary, highly skilled volunteers. This individual will drive quality and consistency across everything we do.

About the role

The Director of Young People, Volunteer & Business Support is a full-time employee of Marine Society & Sea Cadets (MSSC) and reports to the Chief Executive Officer. The post holder is a member of the MSSC Senior Management Team. The post is based at the National Support Centre in London but will require some travel, mostly within the UK, in order to fulfil the responsibilities of the role. The nature of the role will also involve occasional evening and weekend work.

Responsibilities

• Growth, Development & Outreach
• Health, Safety & Environment
• Young People Support & Safeguarding
• Volunteer Support
• Business Support & Legal
• Policy & Impact

Requirements

Knowledge and understanding of health and safety

Knowledge and experience of managing youth safeguarding issues

Knowledge and experience of volunteering and volunteer management

Experience of leading management processes, compliance, assurance and driving change

Experience of leading a large team with strong people management capability and driving high performance including remote management

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles (minimum 2 days per week in the London office)
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with one-to-one counselling
• Employee development

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.