Operation manager jobs

This is a rare opportunity to shape how one of the UK’s most significant cultural organisations works behind the scenes at a time when AI and automation are reshaping how our teams work. You’ll deliver practical, cross-organisational projects that utilise AI to make the NT more efficient, sustainable and resilient — helping teams spend more time on the work that supports great theatre. You will be responsible for delivering strategic projects that enhance operational efficiencies across business operations functions (including Finance, IT and People) as well as theatre operations (including Front of House, New Work and box office). This includes planning, coordinating and delivering AI use case projects in the Business Operations and Support team 2026-2028 roadmap. A key part of the role will be helping the NT explore AI responsibly, ensuring that new tools are used in ways that are practical, inclusive, secure and aligned with organisational policies.

In this hands-on role, you will help us to:

• Deliver practical improvements that save time and reduce duplication
• Support teams to adopt simpler, more sustainable ways of working
• Use AI, digital tools and automation to improve everyday processes
• Strengthen organisational resilience through training, improved planning and documentation

The successful candidate will have the following: 

• Demonstrable experience in a similar operational role
• Strong analytical, problem-solving, and decision-making skills
• Experience managing projects from conception to completion
• Confident using AI tools, including building agents, to design practical solutions and improve workflows
• Experience of using Microsoft 365 and Power Platform tools, including Forms, Bookings, Lists, Power BI and Power Automate

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Sunday 26 July 2026 at 11:59pm.

About the role

SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.

Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.

Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.

About You

You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.

You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.

The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.

Job description

Marketing

• Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
• Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
• Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
• Write compelling and impactful content for SMK’s digital channels.
• Create graphics and video content for digital channels using Canva.
• Manage paid digital ads (LinkedIn, Google Ads).
• Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
• Support the audience development strategy including research and data management.
• Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
• Support the development and implementation of a content strategy.

Website

• Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
• Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
• Monitor and translate website performance using analytics tools (e.g. Google Analytics).
• Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
• Identify opportunities to improve search visibility and organic traffic.

Data, Insight & Reporting

• Monitor, analyse, and report on digital marketing performance.
• Use data to continuously optimise marketing activity.
• Provide insights into audience behaviour and trends.
• Database management, including cleaning and updating records.
• Support the implementation and management of the CRM (Salesforce).
• Undertake relevant training when required.

Other

• Undertake any other duties commensurate with the purpose and remit of the post.

Please read the attached job pack for details about the person specification. 

Job Description

Reports to: CEO and Board of Trustees

Line management:        none

Checks: Enhanced DBS and two references

Purpose

The Project Manager & Systems Implementation Lead will lead a programme of organisational and systemic change across DATUS, supporting the organisation to move from largely paper-based, informal and inconsistent working practices towards a more structured, reliable and digitally enabled system of operations.

The postholder will work with the CEO, senior managers and the Organisation and Governance Consultant to implement agreed organisational systems, processes and priorities across DATUS. This will include supporting the practical development and day-to-day use of systems such as SharePoint, client records, finance processes, reporting tools, action trackers, governance documents and operational workflows.

The role is focused on turning agreed organisational systems into everyday practice. The postholder will support managers and staff to use systems consistently, identify barriers to implementation, ensure agreed actions are followed through, and escalate risks where systems are not being used or delivery is drifting.

This is a senior implementation role. The postholder will have delegated authority to monitor implementation, challenge drift, request updates, support problem-solving and escalate risks. They will need to work with managers constructively and confidently, without relying on formal line-management authority.

The role does not set the strategic direction of services, replace the authority of service managers, or redefine DATUS’s peer-led model of delivery. Responsibility for service delivery remains with service managers and programme leads. The purpose of this role is to strengthen organisational reliability so that DATUS can grow, evidence its work, meet funder and governance requirements, and protect the integrity of its peer-led approach.

Key Responsibilities

Systems Implementation

• Coordinate the design, testing, implementation, embedding and ongoing improvement of agreed organisational systems, operational frameworks and processes across DATUS.
• Work with the CEO, Organisation and Governance Consultant, senior managers and relevant staff to ensure new systems are practical, usable and aligned with organisational priorities.
• Support the implementation of key systems, including client records, finance processes, SharePoint, reporting tools, action trackers, governance documents and other operational workflows.
• Ensure new systems and applications are properly documented, maintained and managed once implemented.
• Develop practical guidance, templates, processes and tools to support consistent use across the organisation.
• Identify practical barriers to implementation and work with teams to resolve them.

Embedding & Adoption

• Work with Heads of Service, managers and staff to embed agreed systems into everyday practice.
• Ensure staff are trained, supported and confident in using organisational systems.
• Reinforce consistent ways of working across programmes and teams, while recognising the different practical needs of each service.
• Gather feedback from staff and managers to identify what is working, what is not working, and what needs to be improved.
• Support a culture where systems are used to strengthen delivery, accountability and learning, not simply to create paperwork.

Delivery Assurance

• Maintain oversight of agreed organisational priorities, implementation plans, actions and milestones.
• Track progress against agreed deliverables and ensure actions are completed, followed up or escalated where necessary.
• Hold short, structured check-ins with managers and staff responsible for delivery to confirm priorities, review progress, identify barriers and agree next steps.
• Challenge drift constructively where agreed systems are not being used or actions are not progressing.
• Maintain clear action logs, risk logs and implementation trackers so that commitments are visible and followed through.

Organisational Coordination

• Maintain visibility of operational activity across DATUS and support clear communication between leadership and operational teams.
• Help managers and teams understand how their work connects to wider organisational priorities, funder requirements and governance expectations.
• Support coordination across programmes so that systems, reporting and operational processes are aligned rather than fragmented.

Reporting & Escalation

• Provide regular updates to senior leadership on implementation progress, risks, barriers, adoption issues and system effectiveness.
• Escalate issues where delivery is not on track, where risks are not being managed, or where agreed systems are not being used.
• Support clear evidence of progress for internal governance, funders, commissioners and organisational learning.

Performance & Systems Integration

• Work closely with the Performance & Finance Lead to align finance systems, client data systems, KPI reporting and organisational dashboards.
• Ensure systems support accurate, timely and useful data capture, including outcome tracking, pathway reporting and recovery intelligence.
• Support the development of dashboards, reports and practical management information that helps DATUS understand performance and improve delivery.

Policies, Procedures & Governance

• Support the development, implementation and review of organisational policies, procedures and governance frameworks.
• Translate policies into practical processes that staff can understand and use.
• Monitor compliance with agreed processes, identify gaps and support managers to address them.
• Ensure governance documents, templates and procedures are kept organised, accessible and up to date.

Continuous Improvement

• Identify where systems are not working effectively and support practical improvements.
• Work with leadership, managers and staff to refine systems and processes based on evidence and feedback.
• Promote a culture of continuous improvement, follow-through and shared organisational learning.

Person Specification

Qualifications and Training

Essential

• Relevant management, operations, systems implementation, project management or change management qualification, or significant equivalent experience.
• Evidence of using structured project management approaches in practice, including planning, risk management, action tracking, implementation monitoring and review.
• Strong working knowledge of Microsoft 365, including SharePoint or equivalent document management / collaboration systems.

Desirable

• Formal project management qualification or training, such as PRINCE2, APM, Agile, Lean, Scrum or equivalent.
• Training or qualification in change management, business improvement, systems implementation, governance, data management or operational management.
• Training in data protection, information governance, safeguarding systems or quality assurance.

Experience

Essential

• Significant experience leading or coordinating the implementation of organisational systems, processes or operational frameworks across multiple teams.

· Experience leading or significantly supporting the move from paper-based, spreadsheet-based, informal or inconsistent working practices into structured digital systems and agreed organisational workflows.

• Experience implementing or improving systems such as SharePoint, client record systems, CRM systems, finance systems, reporting tools, action trackers or workflow processes.
• Experience tracking organisational priorities, actions, risks, issues and milestones, and ensuring agreed work is completed.
• Experience working across teams where delivery depends on influence, coordination and constructive challenge rather than direct line-management authority.

Desirable

• Experience working in the third sector, health and social care, addiction/recovery, homelessness, mental health, criminal justice, community development or other relational services.
• Experience supporting services with funder, commissioner, quality, audit or compliance reporting.
• Experience working with peer-led, lived-experience-led or community-based models of delivery.

Skills and Knowledge

Essential

• Strong organisational skills, with the ability to create order, track detail and keep multiple workstreams moving.
• Ability to translate organisational priorities into practical systems, workflows, templates and day-to-day routines.
• Strong IT skills, including Microsoft Office, Microsoft 365, operational tracking systems, case management systems, CRM systems and finance systems.
• Ability to identify where systems are failing, where staff are struggling, and where risks are emerging.
• Strong communication skills, including the ability to explain systems clearly to staff with different levels of confidence and technical ability.
• Ability to produce clear written reports, action logs, process notes, implementation plans and senior leadership updates.
• Good understanding of confidentiality, data protection and the importance of accurate records in services working with vulnerable adults.

• Ability to support dashboard development, management information and real-time reporting.
• Understanding of governance, compliance, quality assurance and continuous improvement in a third-sector or public-service environment.

Personal Attributes

Essential

• Organised, structured and methodical, without being rigid or bureaucratic.
• Practical, calm and solution-focused.
• Confident enough to challenge drift, but mature enough to do it constructively.
• Able to work collaboratively without needing formal authority over others.
• Able to simplify complexity rather than create unnecessary process.
• Respectful of peer-led, lived-experience-led and community-based ways of working.
• Non-judgemental, reflective and open to personal change.
• Willing to learn about addiction, recovery, social exclusion and the DATUS peer model

As the Operations Support Coordinator at SSAFA’s Glasgow’s Helping Heroes, you will ensure the smooth day to day running of the service while supporting delivery of projects for serving Armed Forces personnel, veterans and their families across Glasgow.

You will act as a first point of contact for beneficiaries and partner organisations. You will provide a welcoming and responsive service, manage enquiries, coordinate appointments and maintain accurate records. You will direct individuals to the most appropriate support and use effective triage to ensure timely access to services.

You will provide consistent administrative support across the team. You will coordinate office activity, manage data and support reporting requirements. You will maintain accurate client records across systems and ensure information is handled in line with policy and data protection standards.

You will support delivery of projects, events and activities that benefit the Armed Forces community. You will work with colleagues and partners to plan and deliver these effectively. You will also support social media and communications activity, helping to produce clear and accessible content that raises awareness of available services.

You will work closely with colleagues across Glasgow’s Helping Heroes and the wider SSAFA network to support a person centred approach. You will help improve outcomes by ensuring people access the right support at the right time.

The role requires strong organisation, attention to detail and the ability to manage competing priorities. You will work across office, community and partner locations as required. We are a dog friendly organisation.

About the team

GHH, based at the Pearce Institute in Govan and delivered in partnership with SSAFA and Glasgow City Council, provides trusted support to serving personnel, veterans, and their families. Our trauma‑informed, holistic approach offers wraparound assistance that addresses housing needs alongside wider wellbeing challenges, helping beneficiaries build resilience and sustain long‑term housing solutions.

The service operates a gateway model, giving the Armed Forces community a single point of contact for housing, financial, employability and wider support.

You’ll be part of a highly collaborative network, working closely with local and national partners such as Citizens Advice Scotland, Veterans Housing Scotland, Erskine, Scottish Veterans Residences, Defence Medical Welfare Services, Homeless Casework Teams and Homeless Network Scotland. The role also involves attending stakeholder events that may occasionally fall outside of standard office hours.  

About you

This is a rewarding role for someone who is organised, proactive, compassionate and adaptable, with a strong commitment to supporting the Armed Forces community. We welcome applications from individuals with relevant experience or transferable skills who are motivated to make a positive difference to the lives of serving personnel, veterans and their families.

You will be highly organised and able to manage a varied workload, balancing competing priorities while maintaining accuracy and attention to detail. You will work independently and use initiative to solve problems, meet deadlines and respond to changing demands. Strong administrative skills and proficiency in Microsoft Office applications, including Outlook, Teams, Word, Excel and OneDrive, are essential.

You will communicate clearly and build positive relationships with beneficiaries, colleagues, partners and stakeholders. You will act as a first point of contact, handle enquiries professionally and ensure people access appropriate support. You will maintain confidentiality and manage data responsibly in line with requirements.

Experience supporting people with complex needs is desirable, alongside knowledge of statutory and voluntary services in Scotland. Understanding the Armed Forces community is essential, and knowledge of veterans’ services is beneficial.

You will work collaboratively, support others and help achieve positive outcomes. You will stay calm, resilient and professional in challenging situations. You will commit to learning, travel locally and work flexibly, including some evenings. Disclosure Scotland check will be required for this role. You will also contribute to service improvement and support effective coordination of activities.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

We are looking for a Appeal Manager for a well known national charity, you will coordinate fundraising activity in the local area, ensuring that supporters and other key stakeholders (members, local authorities, partners etc.) receive the support necessary to maximise impact.

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.

We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. In this role you will provide confidential emotional support by telephone, email and text.

This role provides valuable practical experience in providing emotional support to vulnerable people. Working within SANE support services requires a high level of empathy and emotional resilience as well as excellent communication skills. SANE takes take pride in providing a nurturing and supportive environment for both our staff and volunteers. Applications are particularly welcome from individuals with counselling, psychology or therapy qualifications or any other therapeutic disciplines who are committed to providing compassionate mental health support.

Hours: 2-3 days per week which can include weekends, to cover a 7 day service. Shifts generally run from 12-6pm or 12-8pm (some flexibility is available). All work is conducted on-site at SANE’s London office.

Starting Salary: £15.46 per hour

About you:

-      You must have experience of working with people with mental health conditions/mental illnesses and families and carers.

- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life.

- You are a warm and confident communicator.

- You can collaborate with your team and volunteers to ensure delivery of a high-quality service on our Call Back Service.

What can you expect?

- To work within SANE’s framework, including regular check-ins, debriefs, and caller meetings. To receive training specific to your role.

- To become part of an established and diverse team.

- To gain exposure to a wide range of mental health problems.

- To gain valuable practical experience in providing emotional support to vulnerable people.

- A culture where team members support and learn from each other.

- A warm supportive and encouraging environment.

- Access to our staff Employee Assistance programme.

Requirements: 

• To undergo an enhanced DBS check.
• Expected start date – late August 2026.
• For all applicants staff - availability of a minimum of 2 days every week.

Please note: This vacancy may close earlier than advertised if a suitable candidate is found as interviews are being conducted on an ongoing basis. Applicants are encouraged to submit their applications as soon as possible. 

Closing date: Friday 24th July at 12pm (midday). Interviews will take place in August, although they may begin earlier depending on number and quality of applications received.

To apply: Please read the full Job Description and Person Specification before completing application. Applicants must address all areas on the person specification (Downloadable below) and explain motivation for wanting to work for SANE. Applications submitted without a supporting statement will not be considered.

About us: 

We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. 

Benefits
•    25 days’ annual leave, pro-rated for part-time employees.
•    Office closure between Christmas Day and New Year’s Day
•    Flexible hours and hybrid working
•    Annual leave purchase scheme
•    Enhanced parental leave pay
•    Stakeholder pension
•    Season ticket loan
•    Cycle scheme
•    Life assurance
•    Access to Employee Assistance Programme (EAP)

Details of our benefits could be found on our website:

Job Location: London (Hybrid)

Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily. 

Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You’ll be based in a dynamic, purpose‑driven workspace designed to support collaboration and innovation. The Foundry offers excellent on‑site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. With its welcoming, inclusive environment, The Foundry is a place where people come together to work, connect, and drive meaningful change every day.

About the role:

The Digital Content Manager will provide leadership and strategic direction for all of Concern’s digital content.

The role’s overriding objective is to create a positive and engaging online experience for Concern’s digital audiences while maintaining a focus on content that increases awareness, income and brand loyalty.

Acting as the organisation's champion for content marketing, the post holder will not only drive donations, but design meaningful digital experiences that bring supporters closer to the impact their contribution has.

The role involves managing complex demands from across the organisation as well as being responsible for output and managing risk. As one of the organisation’s lead digital copywriters, they ensure all content is of the highest quality and meets our strategic objectives. They are also an expert in digital content management and accessibility best practise, ensuring the website is maintained according to the highest digital standards.

The role also involves daily liaison and negotiation with a multitude of internal stakeholders in the UK, Ireland and the US, as well as external stakeholders including content creators, designers and developers among others.

About You: 

You’re an experienced digital content professional with a strong track record of writing, editing and quality‑assuring clear, accurate and accessible content. You understand tone, brand consistency and user needs, and you know how to shape content that performs.

You’re confident working across multiple CMS platforms including Drupal, and you bring solid technical knowledge of SEO and digital optimisation, web usability and audience behavior.

Highly organised and calm under pressure, you manage workflows, deadlines and competing priorities with ease. You collaborate well, build strong relationships and handle stakeholders with professionalism, flexibility and integrity.

You’re adaptable, curious about evolving digital trends, and motivated by meaningful work, with a interest in development and humanitarian issues.

To view the full job description and person specification, please click on the link below to download the document.

Equality, Diversity, and Inclusion: 

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

HOW TO APPLY

To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 19th July 2026. 

Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.

Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.

All candidates who are short-listed for an interview will be notified via email.

Candidates must be legally entitled to work in the UK at the time of application.

Conditions of Appointment: 

Pay band: GB6

London: £43,250- £48,055, based on full time hours (35 hours per week)

New employees typically start at the beginning of their pay band.

We are looking for someone who can start end of September to allow a handover before the current postholder begins maternity leave.

The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check. 

Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences. 

Family Support Manager

£29,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits

This team covers Essex and the surrounding areas. 

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Manager on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Essex Care Team to families in the local area, at a time where they need it most. 

Reporting to the Head of Care out of our Essex base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.

What we’re looking for: 

• An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
• A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
• Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
• A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.
• Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our Candidate Pack.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please complete an application form by applying online via teh link.

Closing date:  07 July 2026

Interview dates: Interview Date to be confirmed

For a full job description and person specification visit our website 

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our Essex Care Team Office, we will only contact those applicants who have been successful.

If you require any adjustments during the interview process, please let us know as part of your application.

There will be a requirement for a full current driver’s license to accommodate team and family need and an enhanced DBS disclosure.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families

Digital Skills and Learning Manager

Power to Connect is looking for an experienced, community-focused Digital Skills and Learning Manager to lead and strengthen our digital skills and digital inclusion offer in Wandsworth.

Salary: £18,000 per year (£30,000 full-time equivalent)
Hours: 0.6 FTE (3 days per week)
Contract: Fixed-term for 1 year
Location: Hybrid, with home working, one day per week in a shared co-working space in Wandsworth, and additional attendance at service delivery sessions and networking events across the borough

Power to Connect is dedicated to bridging the digital divide in Wandsworth. Since launching in 2020, we have supported more than 7,000 individuals and families through device redistribution, digital skills training and ongoing support.

This is an exciting opportunity to play a leading role in tackling digital exclusion locally. You will shape and deliver accessible, high-quality learning opportunities that help residents build digital confidence, access services, improve employability and participate more fully in everyday life.

Working closely with the CEO, you will lead our digital skills and learning offer, line manage two Digital Tutors, support a team of volunteer Digital Champions, and help strengthen partnerships and progression opportunities across the borough. You will also help ensure learners can build confidence in using emerging technologies, including AI, safely and practically in everyday life and work.

Key responsibilities

• Lead the planning, development and delivery of digital skills and digital inclusion programmes
• Develop engaging, accessible learning materials and progression pathways
• Deliver around four hours of teaching each week
• Support learner engagement and inclusive community outreach
• Build partnerships with local organisations, employers and other stakeholders
• Line manage two Digital Tutors and support volunteer Digital Champions
• Monitor outcomes, evaluate impact and use learning to improve services

We're looking for someone with

• Experience of designing and delivering digital skills, digital inclusion or community learning programmes for adults
• A strong understanding of digital exclusion and the barriers faced by underserved communities
• Experience of programme coordination, partnership working and learner engagement
• Experience of supporting or line managing staff, tutors, volunteers or community champions
• Strong communication, organisational and relationship-building skills
• Confidence using digital tools and awareness of emerging technologies, including AI
• A commitment to equality, diversity and inclusion, and to the power of learning to improve lives

Why join us?

• Make a real difference by helping residents build digital confidence, access essential services and improve employability
• Play a leading role in shaping and growing a trusted local digital inclusion programme
• Enjoy autonomy and the opportunity to influence strategy while staying connected to communities through hands-on delivery
• Join a supportive and collaborative team
• 28 days' annual leave including bank holidays, pro rata
• Workplace pension with a 5% employer contribution
• Opportunities for ongoing learning and professional development

How to apply

Please see the full job description and person specification for full details of the role, key responsibilities, person requirements and application process.

Application deadline: Wednesday 29 July at 11.59pm

Are you excited by the potential of digital technology and data to make a real difference in people's lives? 

Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.

Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.

Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.

You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector. 

If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.

Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge. 

What it’s like to work at Community Action Redbridge 

We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.

How to apply 

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

• Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users? 

• Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes? 

• Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them? 

• Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change? 

For full role details, please refer to the Job Description and Person Specification.
To submit your application, please click the ‘How to apply’ link.
Closing date: 26th July 2026 

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

As Product and Delivery Manager, you'll play a key role in helping us deliver technology that supports Prostate Cancer UK’s mission. You'll be responsible for shaping the direction of our internal products and systems, making sure they continue to meet the needs of colleagues across the organisation and provide long-term value. Working closely with stakeholders, you'll help identify priorities, assess opportunities for improvement, and ensure technology investment supports our strategic goals.

You'll lead the planning and delivery of technology projects and enhancements, turning business needs into clear, achievable plans. From managing product roadmaps and delivery schedules to coordinating resources and tracking progress, you'll ensure work is delivered effectively and to a high standard. You'll oversee the full delivery lifecycle, helping teams navigate challenges and keeping stakeholders informed along the way. You’ll also be acting as line manager to a team of three direct reports.

Working across a range of products, systems and data services, you'll bring together colleagues, technical specialists and external partners to achieve shared outcomes. Acting as a bridge between business and technology teams, you'll build strong relationships, encourage collaboration, and help create a clear understanding of priorities, risks and opportunities.

You'll also help drive continuous improvement across our technology services and ways of working. This includes identifying opportunities to modernise systems, improve processes, and make better use of data, automation and emerging technologies such as AI. Through your work, you'll help ensure our technology remains effective, sustainable and ready to support the organisation's future ambitions.

What we want from you

We're looking for someone with experience of managing digital products, technology delivery, or related projects, who can confidently balance day-to-day delivery with longer-term planning. You'll be comfortable working in a fast-paced environment, coordinating multiple priorities and helping teams deliver valuable outcomes. Experience working with CRM platforms, particularly within the charity sector, would be an advantage.

You'll have a strong understanding of how technology products and services are developed and delivered, including experience of Agile ways of working and the software development lifecycle. You'll be able to work effectively with technical specialists, understanding the opportunities and constraints involved in developing, integrating and supporting systems, while helping non-technical colleagues make informed judgements.

Strong communication, relationship-building and problem-solving skills are essential. You'll be able to bring together different perspectives, translating complex information into clear and accessible language, and helping teams navigate challenges where there may not be an obvious solution. Experience leading or coordinating multi-disciplinary teams, including external suppliers and partners, will help you succeed in this role.

We're keen to hear from people who enjoy improving services, identifying opportunities and turning ideas into practical action. Experience contributing to resource planning, prioritisation and delivery reporting would be beneficial, alongside familiarity with modern digital delivery environments and release processes. Above all, you'll be motivated by the chance to make a meaningful difference through the effective use of technology. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. 

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Due to the nature of this role, we would expect the postholder to be in the office three times per week.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply

Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 26th July 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 3rd August 2026. We’re expecting the interviews for this role to be in person at our London Bridge office.

Work with us – we have two roles available to be our next Library of Things Manager – one at Frenchay, one in Easton 

Library of Things Manager  
Salary: £13.45 per hour

Location: Easton, Bristol 
Hours: Part-Time, 15 hrs per week 

Location: Frenchay, Bristol 
Hours: Part-Time 13hrs per week 

If you’re passionate about sustainability and our local communities, love working with people and things, can find your way around a sander and a spreadsheet, and want to work part-time for a local charity, then we’ve got a really lovely job for you! 

We need two new Library of Things Managers to run our existing Frenchay and new Easton site, working with the rest of our small team of staff and volunteers to make borrowing as convenient as buying. We’re after people who thrive on being busy, cannot wait to welcome people when they walk in, and approach everything with enthusiasm! (But you also need to be really organised!) 

We’re looking for someone to start as soon as practical, and work around 13 hours (Frenchay) or 15 hours (Easton) per week.

Easton, BS5:
Tuesday: 4.30 - 7.15pm 
Thursday: 11.30 - 2.15pm 
Saturday: 2:00 - 4:45pm 

Frenchay, BS16: 
Tuesday: 4.30 - 7.15pm 
Wednesday: 11.30 - 2.15pm 
Friday: 9.30 - 12.15pm 

The working hours will be mainly around when we are open for lending sessions. 

We're committed to paying the Real Living Wage, so you know you will be paid fairly, and you benefit from free membership of Share Bristol, so you can borrow whatever you want, whenever you want, for free! 

Closing date: 9am on Thursday 30th July 2026
Provisional interview dates: First interviews (online) w/c 3rd August 2026.
Second interviews (in person) w/c 10th August 2026. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Applicants must have the legal right to work in the UK and will be required to have a satisfactory Basic DBS check.

No agencies please.

Make a difference in Luton, Bedfordshire and Central Bedfordshire.

Recovery Lounge Manager
Reference: 665
Reporting to: Operational Crisis Services Manager
Location: Mind BLMK HQ, Flitwick (As Needed) with travel expected to Bedford, Biggleswade, Luton & Leighton Buzzard sites up to 5 nights per week (rota to be managed by line manager as per business need).
Contract type: Permanent
Contracted hours: 35.25 per week
Work Pattern: Evening-focused work (5pm–11pm)
Salary: £28,581.08 per annum, actual for 35.25 hours per week (£30,000 per annum, F.T.E)

This is a dynamic, hands-on leadership role at the heart of crisis prevention across Luton, Central Bedfordshire and Bedfordshire. You will oversee the Recovery Lounge at a variety of locations (Leighton Buzzard, Luton, Bedford, and Biggleswade), guiding teams to deliver safe, responsive, and person-centred support in partnership with our stakeholders.

You will be a visible, motivating manager, supporting your team on the ground, building strong partnerships, and ensuring every service user who walks through the door feels heard, supported, and empowered to manage the challenges they present with.

About Us:

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

About the Recovery Lounge Service:

Between 5pm and 11pm, when many services close, managing mental health challenges can become more difficult, this is where our Recovery Lounges come in. The Recovery Lounges offer immediate, open access support, providing a compassionate, and non-judgmental space for people experiencing mental distress. With no appointment necessary, service users can access a community built on prevention and crisis support.

What You’ll Be Doing

Managing Recovery Lounges

• Manage the delivery of a high-quality, responsive Recovery Lounge service across multiple sites
• Support individuals in distress—preventing escalation, de-escalating crisis, and promoting recovery
• Carry out assessments and provide 1:1 support when needed
• Ensure seamless pathways within statutory and crisis services

Inspire and Empower Your Team

• Lead, support, and develop a team of staff and volunteers across multiple sites
• Create a positive, supportive culture where people thrive
• Manage rotas, ensure safe staffing levels, and step in when needed
• Deliver regular supervision, guidance, and development opportunities

Business Quality, Safety & Impact

• Champion best practice in safeguarding, health & safety, and service delivery
• Monitor performance, outcomes, and service data to drive continuous improvement
• Ensure compliance with organisational standards and contract requirements

Build Community Connections

• Act as a spokesperson for the service
• Develop partnerships with local organisations and community groups
• Strengthen pathways and signposting options for service users

What Makes This Role Different

This isn’t a 9–5 management role. It’s flexible, fast-paced, dynamic and deeply rewarding.

• Evening-focused work (5pm–11pm) when your impact is greatest
• Hybrid leadership—on-site, in the community, and at HQ in Flitwick
• Direct impact supporting people in local communities

About You

You will ideally be an experienced, compassionate leader who thrives in dynamic environments. You bring both structure and empathy to the role, to support people in crisis while leading teams with confidence.

You’ll likely have:

• Experience leading teams such as a service manager role and delivering frontline services in crisis management
• A strong background in mental health support and assessing need
• The ability to build relationships across organisations and communities
• Confidence working in fast-paced, emotionally complex situations
• A proactive, solutions-focused mindset to manage a fast-paced service working alongside NHS colleagues, CMHT, MHLT, A&E, Ambulance and Police Services

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Wednesday 22nd July
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP

Candidates may also be searching for similar roles such as: Service Manager, Service Lead, Team Leader, Mental Health Manager, Recovery Manager, Crisis Café Manager, Sanctuary Manager.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are proud to be an inclusive employer and actively promote equality, diversity and fairness. We welcome applications from everyone regardless of background or circumstances.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Helping South West London come together to tackle poverty through powerful community events.

Join Dons Local Action Group as our Community & Events Manager and take the lead in delivering inspiring fundraising and community events that make a real difference. From flagship events like the Stadium Sleepout to new fundraising initiatives, you'll bring people together, build meaningful relationships and create memorable experiences that raise vital funds for local people facing food poverty and crisis. 

We're looking for an organised, energetic and people-focused individual who thrives on turning ideas into action. You'll work closely with supporters, volunteers, schools, community groups and local businesses, taking ownership of events from initial planning through to delivery and evaluation. No two days are the same, and you'll play a key role in growing one of DLAG's most important income streams. 

If you enjoy being hands-on, building relationships and seeing the direct impact of your work in the community, we'd love to hear from you. Join a fast-growing local charity where your work will help strengthen communities, support vulnerable people and create lasting local impact.