Organisational lead jobs

CENTRE FOR AGEING BETTER

Learning Officer – Homes & Communities

· Permanent

· Salary £38,393 per annum

· Full time

· Flexible working options will be supported.

· Central London Office and Hybrid working (6 days a month office attendance)

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

The Learning Officer plays a key role in making sure evidence on how our homes and communities can become better places to age in is spread across the UK.

This role primarily works with the UK Network of Age-friendly Communities, a network of over 110 communities, led mostly by local authorities, VCSE organisations. This network is part of a global movement and is affiliated to the World Health Organisation.

You will be working with the Network and Learning Manager to inspire, connect and support network members, using a range of engaging methods including: 

• Creating resources such as blogs, case studies, toolkits, etc 

• The design and delivery of training, events, and workshops 

• Facilitating connection and exchange between members

This is hand-on role will involve delivering key learning activities and managing your own workload, whilst also being responsive to support network members. The role ensures our support for the Network is high-quality and inclusive of a diverse range of experience and expertise, from within the Network and beyond. 

About you

The successful candidate will be experienced in and passionate about having an impact through helping people learn and feel connected to others working towards the same goals. An excellent facilitator and written communicator, you will have an eye for detail and be able to easily summarise and share information so that others can learn from it. 

You will be flexible and organised, joining a small and committed team, which is supporting a growing, and highly regarded network on an issue of national and global importance. 

You will also be passionate about equity and tackling the inequalities that prevent people from having a great later life. 

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund (NLCF) and part of the government’s What Works Network. We are fortunate to have monies remaining from our endowment from the NLCF to fully fund us until 2029, and we will be looking for new funding opportunities to sustain activity beyond 2029.

Everyone has the right to a good life as they get older, and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is an independent centre of excellence on ageing and demographic change. We work with national and local government, industries, businesses and community organisations to improve how people experience ageing. Our work focuses on creating better workplaces, homes and communities, while tackling ageism and addressing inequality in later life.

 We are striving to create an organisation that reflects our society and the communities we serve with a workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people. 

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply, please follow the link to complete an application form and Equality and Diversity form.

Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for an interview for this post.

Failure to do so will result in your application being automatically rejected.

We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI, to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience and knowledge using your own unique voice.

The closing date for this role is 11:59 pm on Monday 24th August, with in- person interviews to take place Tuesday 8th September.

Help shape the future of teacher development by creating inspiring, evidence-informed content that supports great teaching, strong leadership and better outcomes for pupils.

About the Role

The National Institute of Teaching is seeking a Content Designer to join our content team to support the development of a range of programmes, including ITE, PGCE, ECTP and NPQs, and help shape high-quality, evidence-informed professional development for teachers and school leaders across England.

We believe teaching is a fundamental societal good, a privilege and a responsibility. This belief sits at the heart of our work and informs the way we design learning that supports teachers and leaders to develop their expertise, improve outcomes for pupils and contribute to a stronger education system.

In this role, you will design and develop engaging, rigorous content across a range of formats, including online self-study, seminars, coaching and immersive experiences. Working closely with subject experts, teachers, leaders and academics, you will translate evidence and expertise into accessible, impactful learning that supports excellent practice in classrooms and schools.

You will apply instructional design best practice, embed insights from research and contribute to ongoing programme improvement by testing new approaches and incorporating evidence into future iterations. This is an opportunity to influence programmes with a lasting impact on the teaching profession and to help share learning across the wider education system.

Contract: Fixed-term contract for four years due to funding.

Location: Hybrid – within commuting distance of one of our campuses.

Essential Criteria

• A commitment to the aims of the National Institute of Teaching. 
• Educated to level 7 or higher, with experience of academic reading and writing at Level 7 or higher.
• Experience of designing materials for NPQs, ECTP, initial teacher training, PGCE or other higher education programmes.
• A proven track record/a minimum of 2+ years of experience in the development of educational materials, including presentations, e-learning material, checklists, participant guides, and other materials used in training and development. 
• Understanding of instructional design methods, theories and best practice. 
• Experience of designing materials that involve critical reflection. 
• Experience in the education sector, ideally as a teacher, leader or instructor. 
• Ability to train and support others, including teachers, school leaders and content design colleagues, to deliver materials that integrate critical reflection at Level 7 with QTS-aligned classroom practice. 
• Ability to build strong relationships with a diverse group of key stakeholders. 
• Excellent track record of delivery on collaborative projects against tight timelines.
• Excellent interpersonal and written communication skills.
• Excellent organisational skills and attention to detail.

Desirable Criteria

• Experience of designing materials that support Level 7 Master's assessments and an understanding of how to integrate this with QTS-aligned classroom practice. 
• Experience of working within a Lead Provider/sub-contractor delivery model or with DfE-funded programmes.
• Familiarity with the regulatory environment for higher education and Initial Teacher Education (ITE), including Office for Students (OfS) requirements.
• Previous exposure to or experience with User Experience (UX) Design and Design Thinking.
• Experience of designing interventions for research purposes and disseminating findings successfully.
• Experience of schools, especially those that face challenges, such as those in ‘cold spots’.

Key Benefits

• Generous annual leave – 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service.
• Flexible working – we offer flexible start and end working times, with hybrid working in place for all roles.
• Pension – entry to the Local Government Pension Scheme.
• Salary sacrifice schemes – we offer salary sacrifice schemes for bikes, cars and tech!
• Lifestyle benefits – we offer discounts on gyms, cinema, retail and much more!
• Parenthood leave – we offer above the statutory minimum for maternity, adoption and paternity leave.
• Working environment – we have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
• Support – our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
• Development – we fully support the development of our staff and ensure that you have a high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities.

For more information and to apply, please visit our careers page.

Closing date: 5 September 2026.
Interview date: w/c 14 September 2026. 

We reserve the right to close this vacancy early if we receive a high volume of applications.

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS), and a Children’s Barred List Check and Occupational Health Check are required as a condition of employment.

Are you passionate about racial justice and supporting young Black people to thrive?

Our Youth Employment Manager role is an exciting new opportunity to lead on Poetic Unity’s innovative Employment programmes, which makes up one of our three priority areas: Mental Health, Employment and Education. This role, forming part of our Senior Leadership Team, will play a critical role in supporting thousands of Black young people across the UK to access safe, inclusive and empowering employment opportunities - changing culture and reshaping systems.

Key responsbilities 

- Be responsible for the development and management of the Chief Operations Officer Senior Leadership Training (COO SLT) - an innovative training programme for 10 Black young people to achieve the skills required to thrive in positions of senior leadership

- Be directly responsible for the management of the annual Cultural Leaders programme - a 12 month employment programme for 5 Black young people each year, working across different areas of Poetic Unity and with partners across the sector to develop transferable skills.

- Design, implement and manage The Blueprint - a national framework of best practice for the employment of Black young people in creative organisations

- Ensure all Employment programmes are effectively meeting the needs of the target demographic and are aligned with Poetic Unity’s strategic Vision

- Ensure all Employment programmes are effectively meeting the objectives and funding goals as outlined in associated funding requirements

- Be responsible for the effective monitoring and evaluation of all Employment programmes

- Be responsible for programme budget and finance management, working in line with awarded funding allocations and following all documentation protocols. 

Person specification 

- At least 2 years experience in leadership, people and project management roles, preferably within the charity sector

- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation. To hold the knowledge, skills and confidence to bring programmes to life, oversee and manage their efficiency and deliver against outlined project goals and funding requirements

- Experience in project finance management, including keeping to budgets, managing over or underspend, and maintaining required evidence for efficient fund management

- Strong background in operational management - programme impact and evaluation, risk management and programme development

- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels and build strong, sustainable partnerships to support the programme goals and our strategic vision. 

About us

Poetic Unity is a Black-led charity committed to addressing systemic racism and its impacts on children and young people’s mental health, education and employment. We use poetry and social action to cultivate joy, connection and empowerment across our communities. Based in Brixton and founded in 2015, we have since worked with over 60,000 young people across the UK in communities, education, cultural spaces and prisons. 

As a Black-led charity working towards racial justice, we strongly welcome applications from people with lived experience of racism. We are also particularly interested in applications from women and people from and/or with knowledge of our local Brixton community.

If this role sounds of interest to you please read full job description below with more details and how you can apply

Harris Hill are delighted to be partnering with a leading charity to recruit a Fundraising Executive (Community) for a maternity cover contract.

This is an exciting opportunity to join a collaborative and ambitious fundraising team, helping to inspire and engage the next generation of supporters. Based in Stanmore with hybrid working, you'll play a key role in growing community fundraising activity, building relationships with young professionals, families and community networks, while supporting the charity's mission to help people with neurodevelopmental disabilities, their families, and children in need across London and the South East.

The role

• You'll take the lead on developing and delivering next generation and community fundraising activity, building a pipeline of new supporters through events, networking opportunities, seasonal appeals and peer-to-peer fundraising.
• This is a varied, relationship-led role where you'll represent the charity within the community, recruit and steward supporters and volunteers, and work closely with colleagues across fundraising, events, marketing and data to deliver engaging campaigns and excellent supporter experiences.

About you

They're looking for someone who:

• Has experience in fundraising, community engagement, relationship management or business development.
• Is a confident relationship builder who enjoys networking and meeting new people.
• Has excellent communication and organisational skills.
• Is proactive, personable and motivated by achieving targets.
• Enjoys working collaboratively and managing a varied workload.
• Ideally has experience using a fundraising CRM and delivering fundraising events or campaigns.

Key details:

• Salary: £33,525 - £37,249
• Maternity Cover
• Closes ASAP
  
• Interviews mid-August

To find out more, please contact Hannah Laking at .

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Senior Events Manager (Maternity Cover) | Immediate Start Available

Central London | Hybrid | Part-Time (21 Hours) £28005 pro rata | 9-Month Fixed-Term Contract

Lead fundraising events that make a real difference.

We're recruiting on behalf of a leading national charity for an experienced Senior Events Manager to join its fundraising team on a 9-month maternity cover.

This is an exciting opportunity to lead a portfolio of high-profile fundraising events, manage an Events Executive, and help develop new fundraising initiatives that deliver an exceptional supporter experience.

The Role

You'll take responsibility for planning and delivering fundraising events from concept to completion, ensuring projects are delivered on time, within budget, and achieve participation and fundraising targets.

Key Responsibilities

• Lead the planning, delivery and evaluation of fundraising events.

• Manage budgets, timelines, suppliers and event logistics.

• Drive participant recruitment and maximise fundraising income.

• Build strong relationships with supporters, volunteers and stakeholders.

• Deliver engaging supporter communications across multiple channels.

• Line manage and support the Events Executive.

• Identify opportunities to improve event performance and processes.

About You

You'll have:

• Experience managing fundraising or large-scale events.

• A proven track record of delivering projects on time and within budget.

• Excellent communication and stakeholder management skills.

• Strong organisational skills and attention to detail.

• Experience using Microsoft Office and event management or CRM systems.

• A proactive, solutions-focused approach.

What's on Offer?

• £28,005 per annum (pro rata)

• Hybrid working in Central London

• Part-time, 21 hours per week

• 9-month fixed-term contract

• Immediate start available

• Employer pension contribution

• Income protection scheme

• TOIL for additional hours worked

• A rewarding opportunity to support a nationally recognised charitable organisation

Key Dates

Application deadline: 12 August 2026

Interviews: 18 August 2026

Early applications are encouraged.

Apply Now

If you're an experienced Events Manager looking for your next challenge, we'd love to hear from you.

Submit your CV today to be considered.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Fundraising Manager (maternity cover) role. This position involves managing and developing a portfolio of major donors, securing significant gifts, and delivering tailored stewardship to enhance supporter relationships and maximise income.

Key Responsibilities:

• Manage and expand a portfolio of major donors and HNWIs, cultivating long-term relationships through personalised engagement strategies.
• Secure donations ranging from five to seven figures by developing targeted fundraising plans aligned with organisational goals.
• Research and identify new prospects, qualifying leads, and maintaining a pipeline to support future income targets.
• Prepare compelling proposals, impact reports, and tailored communications to deepen donor engagement.
• Collaborate with senior leadership, trustees, and volunteers to facilitate donor meetings, presentations, and networking opportunities.
• Support strategic fundraising initiatives, including capital campaigns and targeted appeals, to diversify income streams.
• Maintain accurate records of all donor interactions and income forecasts within the CRM system, adhering to GDPR and organisational policies.
• Produce regular reporting on portfolio activity, pipeline status, and fundraising performance.

Person Specification:

• Proven experience managing relationships with major donors, HNWIs, or high-value clients, with a successful track record of securing significant gifts.
• Excellent relationship-building and communication skills, with the ability to develop personalised engagement plans.
• Strong prospect research abilities and experience using wealth screening tools or networks.
• Competent in managing fundraising pipelines and working towards income targets.
• Skilled in proposal writing, report development, and using CRM systems such as Salesforce or Raiser's Edge.
• Ability to engage effectively with senior stakeholders, trustees, and volunteers.
• Organised, detail-oriented, and capable of managing multiple priorities independently.
• Discreet, empathetic, and emotionally intelligent with a passion for supporting charitable causes.

What’s on Offer:

• Salary: £20 per hour
• Location: Remote
• Contract: Full time, initial 12 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Starting Salary: £44,766 - £48,225 (including London weighting) 

Contract: Permanent 

Location: UK, Hybrid working with a minimum of 40% of your time in the London Office

Job Profile

This role will lead CAFOD’s policy and advocacy work aimed at building a fairer global financial system. The post holder will have a solid understanding of contemporary global economic issues, including the global debt crisis, development finance and the workings of international multilateral organisations. Working closely with CAFOD’s overseas partners and within UK and global networks, this role will hold policy expertise on behalf of the organisation. This will involve developing policy positions and representing the organisation externally. The role will work closely with CAFOD’s government relations and campaigns colleagues to lobby decision-makers and mobilise supporters as part of our economic justice work. Sitting within the Advocacy, Policy & Campaigns team, the role is managed by the head of department.

Key Responsibilities

• Leading the development and delivery of CAFOD’s global economic justice advocacy strategy 

• Working in partnership with UK and global organisations to develop evidence‑based policy positions 

• Influencing UK, regional and global policy debates on the global debt crisis, and other economic justice issues 

• Representing CAFOD in coalitions, to decision makers, in church networks and at international forums 

• Writing policy briefings, reports and communication outputs 

• Building relationships with external stakeholders and decision makers and UK and global levels 

• Ensuring advocacy is grounded in strong analysis, partner experience and a commitment to social and environmental justice 

• Supporting advocacy work of partners and global networks on debt cancellation and financial system reform 

• Providing strategic and technical advice across the organisation 

• Any other relevant duties reasonably required

Safeguarding  

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.   

Job Specific Competencies 

1. Strong background working in international economic policy and/or international development policy 
2. Excellent analytic and research skills and an understanding of how to form strategic policy positions
3. Experience of developing strategic advocacy plans 
4. Experience of lobbying decision makers 
5. Background working with partners and coalitions, both in the UK and overseas 
6. Excellent written and verbal communication skills

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. 

Are you an insight-driven leader with experience of service design and development, CRM systems and data management? Do you enjoy turning evidence into action, building effective processes, and helping organisations maximise their impact? Then join Sported as our Network Services and Data Manager and play a key role in developing and evolving the services, activities, and support we provide to grassroots groups across the UK.

About Us

Sported is a charity that delivers funding, resources, and expert volunteer support to grassroots groups that use sport and physical activity to make a positive difference to people and communities.

Our network of 5000 groups reached over one million people across the UK in 2025–26. Through free support, resources and funding, we help trusted local leaders lower the barriers participation, building stronger, fairer communities and improving health and wellbeing, and opportunities for all.

We are now looking for a Network Services and Data Manager to join us on a full-time, permanent basis, working 37.5 hours per week.

Why Join us? 

· A supportive, friendly, engaged team, with a great people first culture

· A salary of £39,393 – £45,020 (dependent on experience)

· 25 days’ holiday per annum plus Bank Holidays

· Two additional wellbeing days per year

· Two paid volunteer days each year

· Up to five days’ paid study leave for self-funded training

· Flexible working arrangements

· A confidential counselling service

· Pension scheme

· Cycle to Work scheme

This role is a fantastic opportunity for a strategic and insight-driven professional with expertise in service design, CRM systems, and data management to join Sported's mission of supporting grassroots groups to create lasting change in their communities.

Here you will have the opportunity to provide leadership to a function with significant potential for growth and development. You'll be instrumental in embedding best practice across service design, establishing robust processes, enhancing data capability, and creating a culture of evidence-based decision-making.

The successful candidate will drive continuous improvement, helping to establish a high-performing, strategically focused function that maximises impact across the organisation.

The Opportunity 

This is more than a data role 

You'll lead the development of Sported's services, CRM systems, and data strategy, ensuring our decisions, processes, and offer to grassroots groups are driven by insight and evidence.

Working closely with colleagues across the organisation, you'll champion innovation, improve how we use data, and help create exceptional experiences for the grassroots groups we serve.

If you're excited by the opportunity to shape strategy, lead change and maximise social impact, we'd love to hear from you.

About You

• An excellent communicator, able to build positive working relationships with the wider team.

• An effective influencer, able to drive change and embed new ways of working across the organisation.

• A self-starter, able to work independently and under your own initiative.

• A curious mind, able to ask questions and pursue answers.

• A critical thinker, able to assess existing approaches and imagine new ways of working.

• A passion for making a difference to marginalised communities and people. 

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.

The closing date for this role is Midnight on 20th August

Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.

Job title: Chief Executive

Organisation: ILPA

Contract Type: 5 days per week/ permanent

Salary: Market rate

Location: Hybrid (London, Remote)

Application Deadline: 9.00am, Monday 10 August 2026

About the role and how to apply:

Overview:

The Chief Executive is responsible for the overall leadership, strategic direction, management, and sustainability of ILPA. They will: 

• Develop and deliver ILPA’s organisational and project strategies with the Committee of Trustees.

• Lead and support the staff team, fostering a values-based, high-performing culture.

• Oversee ILPA’s day-to-day operations and financial sustainability.

• Ensure accountability to and engagement with ILPA’s members.

• Support the Committee of Trustees in fulfilling its governance responsibilities.

• Work collaboratively with the Director of Policy and Advocacy and their legal team to improve immigration, asylum, and nationality law, policy, and practice. 

How to apply:

For futher details on how to apply, please see the job pack attached. 

Applications from individuals only – no agencies. Please do not use artificial intelligence in writing your supporting statement.

Equal Opportunities Monitoring 

ILPA is committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We would therefore be most grateful if you would complete the equality monitoring survey attached and return with your application. This information will be treated confidentially and anonymously. The information provided does not form part of the decision-making process and will not affect your application.

For more information about this role and detailed specifications, please see the job pack attached.

Main Purpose of the Role

The Duty Officer plays a key operational role in ensuring the smooth running of the Friendly Trust’s office duty function. The postholder will be the designated lead for Office Duty sessions, acting as the first point of contact for calls, visitors, and day-to-day operational queries.

The role also provides structured support to a Trust Officer managing a caseload of Service Users requiring lower levels of support, assisting with administrative casework, financial monitoring tasks, and maintaining accurate records.

This post bridges administrative and frontline service delivery functions, enabling Trust Officers to focus on complex casework while maintaining high standards of responsiveness and record keeping.

Key Responsibilities

1. Office Duty (Primary Function)

• Take responsibility for the delivery of Office Duty sessions in line with the Office Duty Procedure.
• Manage incoming telephone calls, enquiries, and visitors, ensuring all interactions are recorded accurately.
• Maintain and update the Office Duty diary, including:
  • Recording calls, visitors, and actions taken
  • Logging outstanding actions for follow-up
  • Ensuring continuity between sessions
• Use CasparGov to record duty activity promptly and accurately.

· Monitor planned and ad hoc cash collections, ensuring compliance with The Friendly Trust's policies and procedures, checking requirements, and promptly identifying and escalating any issues or discrepancies.

• Carry out cash tin checks and ensure appropriate balances for ongoing sessions.
• Liaise with the Duty Team Manager where queries require escalation.

2. Service User Support

· Support a designated Trust Officer in managing a caseload of Service Users requiring lower levels of support

• Assist with routine financial administration tasks such as:
  • Monitoring transactions and basic budgeting support
  • Preparing information for review by the Trust Officer
• Maintain accurate records of activity in line with organisational and legal requirements.
• Draft basic correspondence and follow up routine requests.

3. Administrative and Operational Support

• Provide administrative support aligned with organisational systems and processes.
• Assist with:
  • Data entry and maintaining records
  • Processing documentation and correspondence
  • Supporting internal reporting and statistics
• Contribute to efficient office systems and processes.
• Support meeting preparation or coordination where required.

4. Communication and Team Working

• Act as a professional first point of contact for Service Users, families, and external professionals.
• Work collaboratively with Trust Officers, Admin, and managers to ensure seamless service delivery.
• Escalate queries appropriately while maintaining ownership of routine enquiries.

5. Organisational Contribution

• Work in line with the Friendly Trust’s values, policies, and procedures.
• Contribute to a positive, inclusive, and supportive working environment.
• Maintain confidentiality and comply with GDPR and safeguarding requirements.
• Undertake other duties appropriate to the role.

Person Specification

Essential Skills and Experience

• Excellent verbal and written communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies.
• Strong interpersonal, telephone and customer service skills, with a friendly, approachable and professional manner.
• Proven administrative experience, with strong organisational skills and the ability to manage a varied workload effectively.
• Ability to prioritise tasks, work to deadlines, manage competing demands and respond positively to changing priorities.
• Excellent attention to detail, with the ability to maintain accurate records and manage information confidentially.
• Experience of data entry, maintaining electronic databases and record management systems.
• Competent user of Microsoft 365, including Outlook, Word, Excel and Teams, and confident using databases and other IT systems.
• Ability to work independently using initiative, as well as collaboratively within a team.
• Positive, flexible and proactive approach to work.
• Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds.
• Commitment to equality, diversity and inclusion, professional standards, confidentiality and data protection requirements.

Desirable Skills and Experience

• Experience working within the charity, voluntary, health or social care sectors.
• Experience of handling calls, front-line enquiries, reception duties or customer-facing services.
• Knowledge of issues affecting people with learning disabilities and their families.
• Knowledge of welfare benefits, financial administration or related support services.
• Experience of using case management, CRM or client record systems.
• Knowledge of CASPAR Gov or similar case management software.
• Experience of supporting the production of reports, statistics, monitoring information or management data.
• Experience of coordinating office systems, facilities or administrative processes.
• Basic financial administration experience, including invoice processing, cash handling and record keeping.
• Knowledge of information governance and records management practices.
• Good record of punctuality, reliability and attendance.

Personal Attributes

• Professional, trustworthy and dependable.
• Solution-focused, with a willingness to learn, develop and adapt.
• Able to maintain composure and professionalism when handling sensitive or challenging enquiries.
• Committed to supporting The Friendly Trust's mission, values and person-centred approach.
• Demonstrates sound judgement, discretion and a high level of integrity.

The Opportunity

· Are you ready to help drive the growth, resilience, and expanding influence of a vital Welsh charity?

· Daring to Dream supports and promotes the emotional health and well-being of the 1.2 million adults in Wales living with chronic illness. As a values-led organisation, we pride ourselves on being patient-centred, inclusive, collaborative, and compassionate.

· We are seeking a freelancer with mature professional judgment and a deep passion for our mission to work with us as a Senior Associate.

·   This is a hands-on, fast-paced generalist role working directly alongside our Founder/CEO. You will play a pivotal contribution in not only assisting in delivering current operations but also in the charity’s transition from its current founder-led operations into a sustainable, resilient, and expanded delivery team across Wales.

Your Core Purpose

Every aspect of this role is dedicated to three critical objectives:

• Raise Awareness: Champion the vital mission, work, and real-world impact of Daring to Dream.
• Engage Stakeholders: Build and nurture critical partnerships across community, public, and corporate sectors.
• Generate Income: Drive financial growth through community fundraising, corporate engagement, and targeted funding bids.

Essential Criteria

To be successful in this role, you must demonstrate:

• Collaborative Chemistry: Ability to work closely and effectively with the CEO.
• Versatile Expertise: A broad, proven set of professional competencies relevant to charity growth.
• Mission Alignment: Total commitment to our values, with a clear understanding of emotional health and its role in living well with illness.
• Ambassadorial Mindset: A constant awareness that you represent Daring to Dream, ensuring every interaction builds trust, engagement, and income.

What You Will Do

This dynamic role balances big-picture strategic evolution with day-to-day operational execution. While specific objectives will be co-created around your unique strengths, your responsibilities will typically include:

• Strategic Support: Work with the CEO to shape organisational development and pilot new initiatives.
• Income Generation: Research and write focused funding bids while identifying corporate and community donation opportunities.
• Partnership & Networking: Represent the charity at networking events to engage businesses and health boards.
• Project Coordination: Oversee project delivery, manage timelines, and support core initiatives (e.g., our Spaces to Talk and Spaces to Sing programmes).
• Operations & Administration: Optimise internal processes, manage databases, and handle daily administrative tasks (ranging from preparing event slides to dispatching merchandise).

What This Role Offers You

• High Impact: Directly influence the growth strategy of a meaningful Welsh charity.
• Autonomy: Enjoy the trust to take full ownership of projects and test innovative ideas.
• Diverse Exposure: Gain comprehensive experience across all facets of non-profit management.
• Long-Term Potential: Opportunity to expand the role and eventually lead a growing team of regional associates.

Application & Appointment Process

• Expression of Interest Window: Monday 20th July – Monday 10th August 2026
• Informal Conversation: Interested applicants must arrange an informal chat with the Founder/CEO before 5:00 pm on Wednesday 12th August 2026.
• Application Submission: Submit your CV (including contact details for two referees) togethering with a covering letter (outlining a) what you will bring to the role & b) why you want to be part of Daring to Dream) by Friday 14th August 2026.
• Shortlisting: The interview panel will meet by Friday 21st August 2026.
• Interviews: Provisionally scheduled for 13:00 on Monday 24th August 2026.

How to Apply

If you have the professional maturity and generalist experience to help us grow our impact across Wales, we want to hear from you. Please contact Barbara Chidgey (Founder & Chair)

Salary: £35,500–£39,587 per annum
Contract: Permanent
Location: London – Hybrid (3 days in Barnet, 2 days from home)
Closing date: ASAP – interviewing on a rolling basis
Benefits: 27 days annual leave (rising to 30), enhanced parental leave, matched pension up to 6%, flexible working, season ticket loan, subsidised café, employee assistance programme, Blue Light Card discounts and more.

We are delighted to be working with a leading charity to recruit a Supporter Engagement Manager into their growing Public Fundraising team. This is a pivotal role where you’ll lead on delivering and developing the Individual Giving programme, driving both supporter acquisition and retention across a range of channels including digital campaigns, lottery, appeals, and events.

You’ll play a key role in shaping supporter engagement strategy, managing budgets and performance, and working collaboratively across the organisation to grow sustainable income. This is an exciting opportunity to join an outstanding-rated charity and make a tangible difference to the lives of seriously unwell children and their families.

To be successful as the Supporter Engagement Manager, you will need:

• Demonstrable experience delivering successful Individual Giving and supporter stewardship programmes
• Experience planning and executing digital fundraising campaigns (acquisition and/or retention)
• Strong experience managing budgets and analysing performance
• Excellent organisational skills and experience working with CRM systems and supporter segmentation

If you would like to discuss this role with us, please contact us and quote reference 3010EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector; you can read more about our commitment to diversity here: www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/

We take a relationship-led approach to recruitment in the charity sector and partner with you as a leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

Help tell the stories that bring joy to seriously ill children.

Rays of Sunshine is looking for a creative, sensitive and confident Senior Communications Officer to help bring our work to life through powerful storytelling, media engagement and compelling content.

This is an exciting opportunity to join us as we launch our new five-year strategy, refreshed brand and new website. You’ll play a key role in helping us share the stories of seriously ill children, young people and their families, raising awareness of our work and inspiring more people to support Rays of Sunshine.

As our Senior Communications Officer, you’ll act as our story development lead, working directly with children, young people and families to sensitively capture the moments that demonstrate the impact of our work. You’ll develop case studies, coordinate photography and filming, create content for social media, website, press and email marketing, and help ensure our storytelling is handled with care, consent and integrity.

You’ll also support PR and media activity, build relationships with journalists, identify media opportunities, draft press releases and case studies, and help coordinate activity involving families, colleagues, ambassadors, celebrities and high-profile supporters.

Alongside this, you’ll support our Wish Ambassador programme, celebrity and influencer engagement, digital communications, social media, website content and wider communications campaigns. This is a varied, hands-on role in a small and ambitious team, with the opportunity to make a real and lasting impact.

We’re looking for someone with excellent writing and storytelling skills, strong editorial judgement and the ability to build trusted relationships with families, journalists, ambassadors, celebrities and colleagues. You’ll be warm, organised, proactive and passionate about putting children’s voices at the heart of communications.

Rays of Sunshine has recently been recognised as one of The Sunday Times Best Places to Work 2026, reflecting our positive, values-led culture and commitment to supporting our people.

As a Specialist Outreach Support Worker, you'll provide trauma-informed, person-centred support to people at risk of homelessness, helping them maintain their accommodation and access the services they need to thrive.  You'll use your specialist knowledge and experience to support customers with complex needs, promote tenancy sustainment, and contribute to improving homelessness prevention practice across the team and wider service.

You’ll be part of a team that’s inclusive, customer-led, and always striving to do better, for our communities and for each other. You will be traveling across the South Essex region, so a UK driving licence and access to a car is essential for this role.

What you’ll do

• Manage a caseload of customers, delivering tailored support that promotes independence and positive outcomes.
• Support customers with complex needs, including budgeting, education and training opportunities, tenancy-related issues, and access to specialist services.
• Carry out assessments, risk assessments, support planning, reviews, and crisis intervention as required.
• Run drop-ins across South Essex, offering support, encouragement, and practical help
• Work collaboratively with statutory, voluntary, and community organisations to improve outcomes for people at risk of homelessness.
• Support customers to access services relating to mental health, substance misuse, physical health, employment, and wellbeing.
• Maintain accurate customer records, case notes, and performance data in line with organisational and regulatory requirements.

What you’ll need

You're a compassionate and resilient professional who is passionate about helping vulnerable people achieve stability and independence. You're able to build trust quickly, work effectively with people in crisis, and deliver meaningful support that makes a lasting difference. You're a proactive team player who combines excellent communication skills with strong problem-solving abilities and a customer-centred approach.

• Experience supporting vulnerable people in housing, homelessness, or substance misuse services
• Strong knowledge of housing law, homelessness prevention, and welfare benefits
• Confidence engaging with people in crisis and chaotic situations
• Ability to create strength-based support plans and carry out assessments
• Excellent communication, IT, and record-keeping skills
• Good numeracy skills, including the ability to support customers with budgeting, debt management, and benefit maximisation.
• A proactive, organised, and customer-focused approach to your work.
• The ability to work independently as well as collaboratively within a team.
• Willingness to work flexibly, including outside normal office hours when needed
• A UK driving licence and access to your own car

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies

Interviews will be held in person at our Pitsea office on the 24th August.  

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.